Name: Bw Plus Executive Court Inn & Conference Center
Address: 13500 S Willow Street, Manchester, 03103, US

10/10

Exceptional

21 Jul 2026

teilor

Love every time we stay here.

Partner

4/10

Poor

20 Jul 2026

John

No

6/10

Pleasant

19 Jul 2026

mary

The shower in the room didn’t work. Maintenance was called and the guy was super nice, however it was going to take him more than an hour to fix the shower and I didn’t have the time to wait,
Also one of the elevators wasn’t working. So you had a long walk to get to the working elevator or I could walk up 3 flights of stairs with my luggage.

Self

8/10

Excellent

19 Jul 2026

Danielle

Staff was helpful!!

Self

10/10

Exceptional

19 Jul 2026

Tina

Clean room. I lost the battle with the in room coffee maker, but made it to the complimentary breakfast. The listing stated a bar/restaurant and I thought it meant on site, it did not. Even better was a brew pub across the parking lot. Pool was great too! We plan to come back.

Partner

6/10

Pleasant

19 Jul 2026

Patrick

We have stayed in this hotel in the past and would stay again. We were fortunate to find a room here at the last minute when some other travel plans fell through. The hotel was good (in need of some updates) and the room was comfortable and clean. We really enjoyed dining at The Backyard Brewery next door (highly recommend)!

Partner

10/10

Exceptional

18 Jul 2026

Alexandra

Loved our stay and the jetted tub in the room the most.

Partner

8/10

Excellent

18 Jul 2026

Daniel

Aside from a rather firm king mattress, which didn't suit me well, it was a great one night stay. I'll be staying here again.

Partner

4/10

Poor

18 Jul 2026

Gerald

The best I can say is that it was mostly clean.
Everywhere in the hotel including the rooms, something is non-functional. A few of the staff were exceptional: friendly, knowledgeable, and efficient. The rest were clueless or didn't speak English. If this were a 60-70 dollar a night hotel, I'd say you got your money's worth. Unfortunately, we're talking 120-160 a night. The free breakfast was passable, but there is no bar or restaurant. There are a few customer laundry machines but no laundry products available on site. In my second room I reported the bathroom fan not working. When I returned to the hotel in the evening, I was told it was fixed (it wasn't). I stayed 3 more days & it was never fixed.
Conclusion: if you can get a very low rate & can drive elsewhere for everything, it's acceptable.

Self

8/10

Excellent

17 Jul 2026

Alice

Check in took some time. Staff was very friendly. The desk light was broken. The room was very clean and the bed was very comfortable.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Clarence

Everything was great

10/10

Exceptional

16 Jul 2026

Keagan

it was a great stay for my fiance and I

Partner

10/10

Exceptional

16 Jul 2026

Bobby

Good hotel. I go to quite a few and this was nice

10/10

Exceptional

15 Jul 2026

Angela

Convenient to the Manchester Airport

Business

8/10

Excellent

14 Jul 2026

Tina

It was just an
Average stay. The room with the whirlpool tub was just okay. They don’t give you enough towels. The pillows on the beds are too small. It was clean enough. However, we asked them to clean our room and all they did was give us a couple towels for the whirlpool tub. That was disappointing. The breakfast was your standard free hotel breakfast spread. All premade and nothing too fancy. It was good for filling you up in the morning. It would be nice to see some improvements in the room. Maybe a makeover.

2/10

Poor

14 Jul 2026

Shauna

Booked and prepaid online, completely non refundable. Arrived to check in and was informed of a $100
Deposit required, that would only be acceptable if I could produce a physical card (after explaining I was traveling & only utilizing virtual cards).. After 6hours in the parking lot I finally tried Hotels.com directly & they called the B.Western while I waited on hold I went into the front lobby & could hear the employee speaking to the Hotels.Com representative telling her there was nothing he could do! I finally was allowed to check in using a $100 prepaid virtual Visa card. King size room, bathroom/sinks had TONS of bugs in them! Trash can had trash in it, there were literal electrical wires/contraption hanging under the AC.. I brought pictures to front desk & was told my only option was to be downgraded to a smaller room!! I kept my room. In the AM when I checked out I spoke to a manager (Nancy) & she offered a $35 refund, that she couldn’t even process, LOL, she said only Hotels.com cld & that she’d put a note in my reservation notes for when I spoke to them.. Which I tried & was informed no such note existed!!!

10/10

Exceptional

13 Jul 2026

Daniel

Staff helped us by getting a room ready quickly after we had driven all night.

Partner

10/10

Exceptional

13 Jul 2026

Julio

Me encantó el lugar

Self

6/10

Pleasant

12 Jul 2026

Kenny

Waited almost 15 minutes to check in because the front desk staff were not present. Also, the floor in the room as dirty because my white socks are black on the bottom. The sink drained super slow, lightbulb above the hot tub in the room was flickering bad and the room is overdue for a face lift. Wallpaper was bubbling in one of the corners as if there was a leak or something. Parking lot was full out back near our room.

Pet

10/10

Exceptional

11 Jul 2026

Catherine

Lobby entrance stairs looked like something from a movie or really upscale hotel! Everything was great except the 2nd floor hallway which had a slight stale cigarette smell and the carpet was quite frayed at the turn in the hall which could make a tripping hazard.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Katya

Amazing service. The manager helped me at check in when my credit card was blocked and I was in town for a wedding for 3 days from Canada. Top notch service. Will stay again

10/10

Exceptional

10 Jul 2026

Carrie

This was a great place to stay with our family. Nice clean spacious rooms, pool was cool and refreshing, arcade room was good but could use an update on some of their games/supplies. Breakfast had a nice variety and well stocked. Would definitely stay again, was convenient drive to Canobie lake park!

8/10

Excellent

09 Jul 2026

Anthony

Very good stay and breakfast was good

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Dhanabal

This place is okay, the room was bit smelly. Staff was welcoming and nice.

4/10

Poor

07 Jul 2026

Maranda

Overall, our stay was okay, but there were enough issues that it was disappointing, especially traveling with children.

The room itself was clean, and the staff who helped us were polite. However, several amenities and maintenance issues affected our stay. Our pull-out sofa bed wouldn’t open, and maintenance had to bring a tool to force it out. One elevator was out of service, there was a large leak on the second floor that left the hallway smelling unpleasant, and we had to call twice before receiving towels. The game room was frustrating because every machine required quarters, there was no change machine, and two of the machines took our money without working. The door leading to the outdoor lounge/chair area was also inaccessible.

The biggest disappointment was the pool. We specifically asked for a late checkout so our kids could swim one last time before we left. After changing into swimsuits and heading to the pool, we found it was unexpectedly closed for several hours. Since that was the main reason we stayed later, we ended up checking out early instead. The pool also appeared a little cloudy/green during our stay.

None of these issues alone would have ruined our trip, but together they made the stay feel poorly maintained and less enjoyable than expected. We hope these maintenance and communication issues are addressed because the hotel has potential and the staff we interacted with were courteous.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Marco

The staff shows up at the front desk whenever they want the hotel is very unkept and dingy and dirty carpets are disgusting. Room is dirty. The hotel is incomplete this repair. I saw a few bugs in the room by the way, there’s no way I am having any of that free breakfast in that dirty kitchen that they make I will never be back there

Self

6/10

Pleasant

06 Jul 2026

Robert

Little dirty, no hot tub pool was supposed to be heated. Very cold ice cold to be honest breakfast was delicious.

Family_with_children

10/10

Exceptional

05 Jul 2026

Eva

Very clean, and the breakfast was great!

Family_with_children

8/10

Excellent

05 Jul 2026

Laura

There is an abandoned conference/event center attached to the hotel. It hasn’t been maintained, garbage cans overflowing, uncut lawns and was an eyesore. The hotel itself had an out of order elevator and at least one out of order ice machine. Compared to other hotels, the bathroom and amenities are outdated.

Family

6/10

Pleasant

05 Jul 2026

Ann

This hotel is Ok. The room was pretty clean. The floors could’ve been a little bit cleaner. The sink area, the beds, refrigerator, tables, were all clean. The property itself was well maintained, except for when you walk in the doors, they were filthy. All the glass in the doors was all fingerprints and stains. It was disgusting and not very welcoming. There was a smoking area but not maintained and people were dropping their cigarette butts on the ground in the gravel, which to me, is disgusting. I’m a non-smoker. The walls are kind of thin. I could hear the guy next-door snoring. The TV is a big screen, which was very nice, but I wish they had some sort of a movie channel to watch other than just a few cable channels. I like to watch TV in the evening. The pool and the game room was nice. There’s a nice vending machine area, but the machine ripped me off of course. Other than that the place is ok. On a scale from 1 to 5….I’d give it a 3. You could do a lot worse.

6/10

Pleasant

05 Jul 2026

Karyliz

It was ok

8/10

Excellent

04 Jul 2026

Naim

Overall awesome

Family_with_children

8/10

Excellent

03 Jul 2026

Joshua

Great breakfast choices

Self

10/10

Exceptional

02 Jul 2026

Hillary

Fantastic breakfast with eggs fresh baked goods bacon hot and clean . Clean room felt safe on the property and plenty of parking space . Friendly staff and easy check in

Self

10/10

Exceptional

02 Jul 2026

Linda

Loved the indoor pool! Breakfast was wonderful with many options. Front desk staff friendly and helpful.

Family_with_children

4/10

Poor

01 Jul 2026

Ade

The fridge in the room was not cooling, pool was closed most of the time. Breakfast was good. Room was clean and parking was good

Family_with_children

8/10

Excellent

29 Jun 2026

Terry

No thanks

Family_with_children

10/10

Exceptional

28 Jun 2026

Cynthia

All staff was very polite and helpful. Rooms were very clean stocked. Being outside on the grounds was even relaxing. I definitely would go back again without hesitation.

Family

2/10

Poor

26 Jun 2026

Arianna

First room smelled like cat piss.....literally. Man came in an sprayed Fabreeze. Did nothing. Said they had no more rooms and to get a refund from Expedia. Nothing he could do. Someone else came out an offered a suite. That room was better, but still nothing special. Will never stay again.

Self

4/10

Poor

26 Jun 2026

Jon

Room had a smell, the power at the nightstand for the clock, lamp and outlets had no power. We let the water run for about 20 minutes and it never got hot, barley warm.

2/10

Poor

25 Jun 2026

Aimee Belise

Nothing

10/10

Exceptional

23 Jun 2026

Charles

Everything was in good order; staff were helpful. My wife and I had a wonderful stay here.

Family

6/10

Pleasant

23 Jun 2026

Wai Man

This is my second time staying at this hotel. The first time everything was great. This time though, the room had cigarette strong smell while it was a smoke free room. We asked for change of room and got another room immediately. However, the bathroom area had a very musty damp smell. Don't think the ventilation system in the bathroom was working at all. We didn't want to do another room change so we stayed in there. Told the staff as we checked out. Hope they would look into it. All the staff we encountered were very nice and helpful though. Breakfast was good too.

Family

8/10

Excellent

22 Jun 2026

Lydia

Rooma was clean, breakfast was fresh, parking was safe, and staff was polite.

Family_with_children

10/10

Exceptional

21 Jun 2026

kate

Free parking was was nice! The morning breakfast that’s included was delicious - waffle maker, yogurt for a parfait, hot & cold items.
We had connecting rooms and they were very spacious. We needed specific accommodations and we were very well taken care of!
Thank you!

Family_with_children

8/10

Excellent

21 Jun 2026

john

nice hotel in nice area - not super high end but nice hotel for the price

Self

2/10

Poor

20 Jun 2026

Katelyn

The only thing positive I can say was that the people working at the front desk were kind. My room smelled strongly of smoke (in a supposedly non-smoking hotel), and they didn’t have another room available to move me to. Their solution was to spray the room with floral sanitizer spray, and not refund me. They said they couldn’t refund me because I booked through Expedia and not through them directly. Also, the room was freezing (even after turning the air off), the shower head was not working properly, and the room was dirty (I found stains and hair everywhere). It was also just generally a very loud hotel without enough noise buffers. 0/10, would not recommend.

Self

10/10

Exceptional

18 Jun 2026

DAVID

I was actually blown away by how nice this hotel was and how friendly all the staff were. There was a lovely friendly energy. Breakfast and parking were included!

Self

10/10

Exceptional

18 Jun 2026

Barbara

Very nice clean room. Lovely salt water pool. Breakfast was better than many other hotels

10/10

Exceptional

18 Jun 2026

David

Exceptionally clean hotel with beautiful rooms. Very comfortable accommodations.

Partner

10/10

Exceptional

17 Jun 2026

Judith

Excellent for the price.

Family_with_children

10/10

Exceptional

17 Jun 2026

Sasha

The room was very clean and comfortable and had all the amenities it said it would. We also utilized the amazing pool ! No hot tub as the photos here show but still an amazing property ans helpful staff

Family

10/10

Exceptional

17 Jun 2026

John

Always fun! Breakfast is nice. Cos to brewers.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Cynthia

Good breakfast and my room was nice and quiet.

Self

10/10

Exceptional

15 Jun 2026

Catherine

Very happy with our stay very friendly staff

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Sean

.

Family

8/10

Excellent

13 Jun 2026

Tammy

First room was not cleaned. Staff had no problem moving us to a new room.

Business

6/10

Pleasant

13 Jun 2026

Austin

Great time great breakfast

10/10

Exceptional

13 Jun 2026

Austin

Good time! Great breakfast!

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Kevin

Beds and pillows were extremely comfortable, staff was friendly, and breakfast was good

Friends

10/10

Exceptional

11 Jun 2026

Kristen

Wonderful place for yhe price.

Partner

4/10

Poor

11 Jun 2026

Cynthia

The first room we were given has no carpet and there was evidence of insect activity (bedbugs) on the corners of the mattress pad. When we complained they immediately gave us a different room. That room was okay, but the carpet hadn't been thoroughly vacuumed. We will not stay there again.

Partner

6/10

Pleasant

10 Jun 2026

Shawn

No usb ports in the rooms, thats outdated, ice machine on our floor was out of order, the washroom layout is terrible.

Partner

6/10

Pleasant

08 Jun 2026

NICK

The hotel was decent overall the price of the room was inflated because there was an NHRA event in which I attended .
The free breakfast wasn’t served till 7 am which was a little late because you need to be at the track early which they should have known
The room was ok the toilet and shower are together in a dark room with a very noisy fan that went on every time you turned the light on
The toilet was very low to the ground and also as a special added bonus the toilet water in the bowl itself was high so that every time I sat you touched the water
Not really a turn on for me
In any case I will never stay at this hotel
Some might like the extra added bonus but I didn’t care for it

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Hardeman

Easy access from airport and major interstate highways.

8/10

Excellent

06 Jun 2026

Brandy

The beds were comfortable and the place was clean. We stayed for 8 nights and on day 5 (we had not wanted it cleaned before then) I requested they clean our room and was told it couldn't be done that day because they hadn't planned on it. So it got cleaned the next day, as I was on the \"schedule\". The lady that checked me in was very nice and helpful though. Breakfast was good, but it is the exact same thing everyday.

Partner

10/10

Exceptional

05 Jun 2026

Ford

Good location

Family

8/10

Excellent

01 Jun 2026

Raymond

Room we had needs some repairs, cracks in shower walls, bath vent fan is loud. Other than that, it is a very nice hotel

Partner

8/10

Excellent

29 May 2026

qing

clean room, good food, easy parking! Why charge vechicle services fee of $3.95?

Family

2/10

Poor

27 May 2026

VALARIE

Room smelled badly of cigarette smoke. Screen on the window was cut and bugs were found in the room (2 spiders, 1 wasp). We were told housekeeping was unavailable for a toilet issue at 9:00 pm and left to our own with no toilet for the evening.

Family_with_children

4/10

Poor

25 May 2026

Jason

The toilet was dirty when we got to our room. The sink didn't drain, the tub had a piece of cloth or ribbon stuck in the drain. The front desk staff were missing for 15min when I came to check in.

Breakfast was fine. Parking was fine.

Partner

10/10

Exceptional

25 May 2026

Steven

For the money everything was fantastic

Partner

8/10

Excellent

23 May 2026

Sue

Nice place and friendly staff. Breakfast had good choices.

Friends_and_family Friends

8/10

Excellent

20 May 2026

Marianne

We have stayed here more than once and chose to return because it is a good value and comfortable. However, I do want to note that we were assigned to a handicap accessible room, which we did not need. That is not a problem, but I don't think it would be suitable for someone in a wheelchair. While the shower was a roll-in shower with a fold-away seat, the shower head which appeared to be hand-held and adjustable, was fixed in place. We had a hard time getting a decent shower because of that and because the hot and cold adjustments were hard to get right.

Partner

10/10

Exceptional

19 May 2026

LILLIAN

Checked every box for a great stay

8/10

Excellent

17 May 2026

Stanley

The in room coffee maker did not function.

2/10

Poor

17 May 2026

Stephanie

The breakfast was fresh. The staff, Jocelyne, and Felicia in particular were very pleasant but the manager of the hotel. Shah Was so rude. I have worked at the Four Seasons Hotel in Montreal, so I have experienced working in the hospitality industry. We have stayed at this location many times before and the way he handled the request that we had and they didn’t fulfil the request that we were promised, he handled it very poorly.

Family

6/10

Pleasant

17 May 2026

Johnathan

Shower weak pressure. Room old..but clean. Light fixtures flickering.

4/10

Poor

14 May 2026

Frank

I thought for the price of the room the place would be a lot nicer. I tried to check in a little early because my travel plans had changed. Unfortunately I was not able to do so and no other option was given. When I checked into my room (King room with jetted tub) I noticed that it was clean and had the right size bed. The bed itself was in rough shape. Very hard and sloped down to one side. The floor in front of the tub that was next to the bed was buckled from moisture. There were some half hearted repairs and needless to say the tub in the room was kind of sleezy. My biggest issue was that the walls in this place are paper thin. The lovely couple next to me decided to have a party that lasted from 2am until just after 4am. I can recall exact language from their entire escapade and all I can say is that thankfully none of my children were with me on this trip. This place was seedy. If I was staying more than one night I would have packed it up and found a nicer place.

Self

10/10

Exceptional

10 May 2026

Roberto

Nice hotel with very friendly staff. The free breakfast was good and plentiful. Stayed here for one night so not much else to say. There aren't any food options near by, so if you don't have a car, that may be an issue for you. However, the hotel itself is great.

Family

8/10

Excellent

09 May 2026

Jessica

Ample free parking, delicious fully stocked cont breakfast(definitely the best hotel breakfast I've had)! The rooms are clean, nothing fancy- extremelyy small bathrooms.
Unfortunately we heard alot of banging and walking above us and around us, very thin walls.

Family_with_children

10/10

Exceptional

09 May 2026

Yan

Breakfast is good. Parking is free.

Self

8/10

Excellent

08 May 2026

Renard

Staff was amazing

10/10

Exceptional

05 May 2026

Liam

Everything was wonderful. We had one issue during our stay that was out of anyone’s control really, but the manager quickly took action and moved us to another room, which was even better than our original room and gave us breakfast vouchers for the remainder of our stay. We would have been okay without the vouchers as we were already happy with the room change but it was a nice touch and we greatly appreciated it.

Partner

10/10

Exceptional

03 May 2026

Robert

Very nice place to stay. The property is well maintained, and the staff were friendly and very helpful.

Partner

6/10

Pleasant

01 May 2026

Donna

This is a budget hotel and fits the bill for a one or 2 night stay. No frills. Good bar and grill right next to the property. It is clean and safe for a short stay

Family

10/10

Exceptional

27 Apr 2026

BEN

everything was great!

10/10

Exceptional

24 Apr 2026

christopher

Very pleasant stay and the staff was incredible

Self

2/10

Poor

20 Apr 2026

Karen

Need to keep grounds cleaner. Need to monitor pool. Loud, out-of-control pre-teen kids unattended at pool.

4/10

Poor

19 Apr 2026

Nicole

We normally stay here and it just seems

8/10

Excellent

17 Apr 2026

Joshua

Solid hotel and convenient to the airport. Price was great, could use a few updates here and there, but other than that. It was a solid 4 out of 5.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Alex

Everything was perfect!

Partner

2/10

Poor

13 Apr 2026

Todd

Loud people in room next to my room,
Upon checking in Female Staff that greeted me gave me A attitude because I disagreed with her saying that they could hold my $100.00. Incidentals for up to 31 days..

Self

10/10

Exceptional

12 Apr 2026

Adrien

Good breakfast, Good and safe parking

10/10

Exceptional

11 Apr 2026

Elizabeth

This was a great place to stay. The amenities were excellent and clean. Didn't do the game room, but it looked nice and the gym and pool were clean and quiet. The staff was very nice throughout our stay. Our room was clean and comfortable. Breakfast was good, the attendants had the area clean and the food was good. Would absolutely stay here again.

8/10

Excellent

03 Apr 2026

Rebecca

Great parking and affordable price!

Family_with_children

10/10

Exceptional

30 Mar 2026

Martha

Breakfast should have been fresher. Parking was great.

Family

8/10

Excellent

30 Mar 2026

Matthew

Room and bedding was clean. Jacuzzi tub

10/10

Exceptional

28 Mar 2026

Irshad

Overall best experience. The only one thing that did not satisfy me was the pool water. It requires more attention, like purification of the pool water.

Family_with_children

6/10

Pleasant

28 Mar 2026

Charles

Place was okay. First room had a broken toilet and had to get a different room. Room was okay nothing special. The only real complaint was the baby toilets.