Name: Quality Suites Maumelle - Little Rock NW
Address: 14322 Frontier Drive, Maumelle, 72113, US

10/10

Exceptional

29 Jul 2026

Lone

Value fore money. Nice outdoor pool. Friendly staff and nice breakfast. A nice stop close to little rock

8/10

Excellent

28 Jul 2026

Bart

Just fine for what we needed.breakfast was good.

4/10

Poor

26 Jul 2026

Cassie

No hot water the first night. Moved to a different room the second night and the lever on the bathtub did not work.

10/10

Exceptional

24 Jul 2026

Donald

I had no issues. That’s all I ask for!
Thank you.

2/10

Poor

22 Jul 2026

Hyrum

Room smelled of smoke with a nasty perfume trying to cover it. Room was supposed to sleep 6 but only slept 5. AC struggled to even blow cool air and it was hot in the room. TV didn't work and water pressure was low. Had to ask for linens on the pull out couch.
The good: breakfast was alright but no fruit, the elevator worked

4/10

Poor

22 Jul 2026

Natalie

The hotel was nice for the price. However the two nights I stayed there I DID NOT have hot water. The water was so cool I couldn’t wash my hair or sit down in the nice oversized bathtub. When I went to check out I rang the bell twice and had to leave with out speaking to anyone or my receipt in hand for business expenses.

2/10

Poor

22 Jul 2026

MUSTAK

Dirty and unsafe location

Family_with_children

8/10

Excellent

21 Jul 2026

Alan

Good place to stay if you’re just stopping by, room was clean and has a microwave and fridge. Free breakfast was good, especially at this price point. I would stay again.

Family_with_children

8/10

Excellent

19 Jul 2026

Cheryl

Room was clean and had a sofa sleeper in it to sit and relax before bed

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Christopher

Clean, cool, quiet room...very nice. The exterior hallways and property could use some updating, but the staff and the room were exceptional.

Self

10/10

Exceptional

16 Jul 2026

Deanna

Wonderful stay

Family_with_children

2/10

Poor

13 Jul 2026

Victoria

The entire place is filthy. We were just passing through and I chose this based off the reviews saying it was “very good” definitely not. Breakfast was awful, the room was nasty, the window has mold in it and was dripping water, the carpet was sticky and the room felt like a sauna. Gross is an understatement. Do not stay here and dang sure not for over $90 a night. Absolutely horrible.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Ruben

I would rate this hotel fair overall. It was basic at best. Online it showed a few pictures of the hotel. That is a tell tell sign. The entrance area picture makes it appear that it’s a more modern hotel, but it’s not. I rate it 2.5 stars.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Juliana

We stopped here for the night on our way home from vacation. It seemed to of been updated from the pictures online and the reviews gave it 8 stars from other guests for cleanliness and the price was super affordable, plus it had free breakfast. The front desk person was quick and helpful. Lovely lady. On our way up to our room the entire family noticed a smell. The elevator was dingy and not clean with bits of food and debris on the floor. The room didn’t get any better. The couch was from the 80’s with the drapes to match. Old nail polish on the end tables, black mop water dirt on the ridges of the trash can in the bathroom where they didn’t bother to lift the trashcan to mop under it. The tub faucet appeared to be attempted to seal it in the wall to no avail because the entire thing was loose and popped out of the wall when you used it. Shower took a long time to heat up. No cups for drinking water in the room. Bedspreads were old with polyester (not confirmed) sheets on the bed. The breakfast in the morning was white toast, biscuits, gravy, sausage, eggs, two kinds of cereal and the waffle batter. Oh, and yogurt. Yep, everything to send a tummy rumbling for the day. Needless to say, we were left laughing at how this got 8 stars.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Freeda

The bed was comfortable.

Partner

10/10

Exceptional

11 Jul 2026

James

Would return to this hotel for sure.

Partner

8/10

Excellent

10 Jul 2026

Cassie

There was repair work that needed to be done. I.e. Sheetrock damage in bathroom, commode kept running, hot water hard to access, tv not clear

Partner

8/10

Excellent

06 Jul 2026

Deborah

A/C was a little noisy, but not to where I couldn’t sleep.

Partner

2/10

Poor

06 Jul 2026

Kim

The property needs a serious through cleaning. Horribly stained carpet, gum stuck under counters and edges, something resembling blood in the bathroom and so much more.
We didn't even stay the night. We just left and went elsewhere.

Family_with_children

2/10

Poor

04 Jul 2026

Purevsuren

I got bed bug bites. That was ridiculous. Stay away from this place!

8/10

Excellent

30 Jun 2026

Erika

Always bring an extra

2/10

Poor

28 Jun 2026

Arkadiy

Avoid this place at all costs if you dislike a musty odor (smells like mold covered with chemical cleaning), dirty rooms, dim lighting, and a subpar breakfast (the orange juice was literally spoiled).

I'm unsure how this place managed to receive any positive reviews. Probably they are fake.
..

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

John

Very nice, modern, clean hotel with quality bedding and a nice breakfast. The pool was clean and refreshing.

Partner

6/10

Pleasant

26 Jun 2026

Shannon

Everything was clean but the air kept going off at night and we were sweating even though we had the air set on 74. Very uncomfortable

6/10

Pleasant

25 Jun 2026

Sharon

The hotel was okay. It was very clean, which I appreciated, but the bed was not the best and the bathroom sink was extremely small. Also, in order to use the let out sofa, you have to request bedding at the front desk.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Hartmut

Rooms need a little remodelling. TV and remote did not work. TV had no signal on all channels.

Self

8/10

Excellent

18 Jun 2026

Linda

We had a hot water issue and it was taken care of

Friends

10/10

Exceptional

18 Jun 2026

Paige

Clean room, friendly staff, nice breakfast

Friends_and_family Family

2/10

Poor

14 Jun 2026

Blake

Seen couple roaches

Family_with_children

10/10

Exceptional

13 Jun 2026

Jose

Exelente lugar

2/10

Poor

08 Jun 2026

Erika

I told the lady at the front desk that the toilet was not flushing she said that they did not have maintenance on call the breakfast was taken up 30 minutes early then it should have been dirty tub

6/10

Pleasant

07 Jun 2026

Jamie

Before I leave this, I need to say that the staff at the hotel was great, very kind and helpful however, when we arrived, we checked in 4 hours after check in time. When we arrived at our room, the door was open and the room had not been touched. One bed was completely stripped and there were dirty sheets and blankets on the sofa bed and the floor. There were no towels, wash rags, soap, or clean sheets or blankets. I had to walk all the way back to the 1st floor because there was also no phone in the room to call the front desk. I was told that we could leave the hotel for 45 mins to an hour so someone could clean the room, we were tired from baseball and traveling and wanted to go to bed, I said just bring me the clean bed clothes, towels, and cleaning stuff, we will clean it. That is exactly what we did. Then when we tried to shower, there was no hot water. We managed. The second night (yes, we stayed because we were tired), the lady at the front told us a trick to get hot water and even said as much money as the hotel had paid for the water system hot water should not be an issue. The breakfast was ok; they did not keep it stocked for the guests. The pool was nice and clean. Overall, I cannot say that I would stay here again due to all the issues that we had. We did receive a refund due to the issues... But again, very sweet staff who just kept apologizing for everything and tried to make things right, which they did by giving me the refund.

Family_with_children

10/10

Exceptional

07 Jun 2026

Morgan

The room was spacious and really nice, especially for the price. Bed and pillows were comfortable. The room was also quite quiet for the hotel being full. We were just passing through but it was a good deal, clean, solid breakfast. If we spend time in the area, we may look into staying there again for a few nights.

Partner

4/10

Poor

04 Jun 2026

Shannon

For this to be rated an 8 in Expedia is really a shame.
This property has clearly had some kind of major water problem. It was after looking/smelling 3 rooms, did we finally settle on the 4th. We’re grateful that Robin was on staff that evening! She did everything she could do to find us a room that was not totally musty/moldy smelling. These rooms are so dark and dated, the property needs a major renovation.
After returning from a quick bite, I went to shower but there was NO hot water, it wasn’t even warm. This was also brought up to Robin but after some investigation, she was not able to fix the problem. We still had NO hot/warm water this morning. I’m very thankful it was one night, otherwise I would’ve refunded anything further.
It’s a shame this property was so misrepresented.

Family

10/10

Exceptional

04 Jun 2026

Philip

Breakfast was so so. Everything else was good.

Self

6/10

Pleasant

31 May 2026

Robert

Well breakfast was cool. However, on our first night's stay we had issues with guests above us making loud noises, I know wasn't your guys' control staff did speak? They did eventually quiet down one other issue I have was the hot water take forever to get hot in the bathroom for showering.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Carlos

Excellent location and friendly staff

6/10

Pleasant

26 May 2026

Katherine

Room was clean, breakfast was ok. Common areas could be updated. But the rest was cheap and reflects the value.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Benjamin

The stay itself was good, room was clean, but the breakfast was terrible. Lids to all the containers of breakfast food were broken and held together with tape, they didn’t have any butter for toast or waffles.

If you stay here and want breakfast plan on going to Waffle House right in front of the hotel.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Patsy

Pet-friendly is always a plus with me. My Pomeranian goes almost everywhere with me. All of the staff were friendly and very helpful. The room was clean and well equipped. Anything extra we needed, all we had to do was ask and the staff would get it for us. A healthy breakfast is provided, but I prefer donuts or honey buns with coffee.

Self

10/10

Exceptional

24 May 2026

Vikki

Staff was helpful and pleasent. It was nice to have hit items at breakfast. Room was clean and comfortable. Thank you!

Partner

8/10

Excellent

17 May 2026

Sonya

Riom clean. Staff didnt shiw up Saturday so couldn't get clean was clothes

8/10

Excellent

17 May 2026

Chris

Overall, great pic in its price range.
Breakfast was perfect inside of expectations, slightly rough part of maumelle, but again within expectations. Only thing I'd say is the location. The pool being just off a truck stop feels a little awkward.

Partner

8/10

Excellent

15 May 2026

MISTEE

The hotel was nice and clean.. however the outlets in the room did not work, only the one in the bathroom. Toilet took forever to flush and shower was super slippery but water pressure was wonderful. Beds were clean and comfy, breakfast bar was full and clean.

Location is a bit hard to get out of due to traffic.

Overall I would stay again.

Family

2/10

Poor

14 May 2026

Siddharth

The room has a leaky toilet. I told the staff and they said it was fixed. But when I went back to check it was worse. The staff was clueless. The floors also didn't have any noise insulation. If anyone walked outside I could hear their foot steps.

Business Self

6/10

Pleasant

12 May 2026

Luis J.

El Hotel está súper cómodo y limpio , lo q No me gustó fue que en la habitación el servicio de TV no funcionó (no había canales disponibles para ver ,estaba completamente sin servicio) y el deseyuno no fue bueno.

Self

6/10

Pleasant

12 May 2026

Nicole

First appearance was positive. Staff was amazing. Elevator scary. Room not very clean. Old and outdated. Musty spell. Paint off walls. TV didn’t work had to get staff to help with problem.
Would not recommend

Family

6/10

Pleasant

08 May 2026

Albert Elisa

Room was updated to make an older building look remodeled. You could tell the room wasn’t done properly. Room lighting was poor to perhaps hide the flaws. The staff was friendly and efficient. It’s fine for a one night stay.

Friends_and_family Family

4/10

Poor

08 May 2026

Michelle

Beds are broken in the sofa. There was also a dildo in the sofa. Tv didnt work at first. But nice staff, good for price, have elevator, rollers for your items. Cameras! Glad they had cameras. Very important.

Family_with_children

8/10

Excellent

07 May 2026

Benjamin

The staff was super helpful and the reason I would be back possibly if traveling back through the area.
The bathroom wasn't the cleanest and the room as in need of paint as it looked like the walls had been patched and never repainted.
Even with this being a downfall that staff made up for these small things.

Self

2/10

Poor

07 May 2026

Charlie

Bags over the smoke detector. Paint was chipping in the room. The microwave was in poor condition, leftover food and drinks in the mini fridge. Will not stay again.

Partner

10/10

Exceptional

30 Apr 2026

Michael

Breakfast was alright, pillows were not super fluffy which I liked

Partner

10/10

Exceptional

30 Apr 2026

Freeda

Very helpful staff. Room was clean and comfortable.

Partner

10/10

Exceptional

28 Apr 2026

Jay

Very nice room for the price. Quick stay. No issues

6/10

Pleasant

24 Apr 2026

David

In my room the ac didn't work properly. It have a big hole in the bathroom. Walking down the hallway it was lots of patches hole in the ceiling looks like they took the cheaper routes. The lady who checked me in was great she get a 5 star.

6/10

Pleasant

20 Apr 2026

steve

You can always tell when you walk in your socks whether they clean the floors or not. I think they don't do it very often. At breakfast someone burned a waffle and the staff didn't clean the machine all weekend long, so there were no waffles available. they have such a limited breakfast buffet that made a big difference. So we avoided breakfast there most mornings. I guess the pool doesn't open until Memorial Day so that wasn't available either. Towels were thin and our shower took 5 minutes to get hot water. The property was passable... but there is much better out there. This hotel was a last minute choice because our original choice was under very loud and messy construction when we arrived.

Family

10/10

Exceptional

20 Apr 2026

Brandie

Biscuits and gravy scrambled eggs toast sausage patties for breakfast

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Karen

Staff was very helpful and friendly. Convenient location.
Room itself and shower were nice.

Door on the side entrance didn’t lock.

The mattress on pullout sofa was NASTY!
Stained with what appeared to be blood.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Cindy

Good location ,dog friendly,
Down size got first room and it wasn’t cleaned so git a upgrade

8/10

Excellent

12 Apr 2026

Lorrie A

Property was quiet. Breakfast was good, but had limited choice of breakfast items (no muffins, bagels, donuts, sweet rolls). Very accommodating and sweet breakfast lady. Friendly staff.

10/10

Exceptional

05 Apr 2026

Kenny

Awesome place to stay.

Friends_and_family Family

2/10

Poor

27 Mar 2026

Blake

If you want to waste your money and then never see it again, this is your place. We booked through Expedia, checked in and when we got to our room there was black mold all over the ceiling, no running hot water and the fire alarm was disconnected hanging from the ceiling. We quick got our kids out of there for health and safety concerns and told the front desk. They said that when Expedia called them they would verify and issue a refund. Cut to months later, no refund. It doesn’t matter who I try to contact, I have no refund. This is the worst place I have ever stayed outside being in the military. Instead of booking your hotel just call health and safety on them. This place should be condemned.

Family_with_children

6/10

Pleasant

23 Mar 2026

Dawn

They were kind enough to let us check in an hour early from my reservation request.
No ice, shower temp was lukewarm at best. After my shower I am in the room and hear a knock - I head towards the door and staff had already opened our door and I was in my pajamas. I told them about the water temp - didn't help.

10/10

Exceptional

22 Mar 2026

Ken

Easy parking near back door. Breakfast was hit and miss. Out of a lot if stuff at 8:15 first day. Suposed to last until 10:00. Second day it was great. Staff at front desk when I checked in was great!

6/10

Pleasant

15 Mar 2026

Natasha

The mirror on bathroom door and big mirror on wall in front of couch had fingerprints from the guests before me!

Partner

2/10

Poor

15 Mar 2026

Holly

When I arrived to check in, it looked dingy and smelled older. It did not look like the Bright clean place shown on the Expedia listing. The young lady at the front desk was just sweet as she could be and very friendly and helpful. I went to my room and I was horrified. It was dirty, looking, all chipped up on the walls, it was on a smoking floor, where the room itself was not a smoking room, but the musty smoke smell that permeated the area. It smelled moldy and mildewy, the bedding had dark stains all over it, it was literally the filthiest nastiest motel I have ever seen. I literally felt grossed out to touch anything in the room and was honestly afraid that it looked like the kind of place. I might get bedbugs. There was no hot water. When I notified the front desk staff that I needed to cancel my stay as I had reserved several days at this location and my Expedia booking said that it could not be canceled because it was already the day of check-in, we had to contact Expedia customer service who did issue a full refund because of the conditions. The young lady was so sweet and tried to show me some other rooms in theremotel that would be better, but honestly, I didn’t think they were that much better. When I was finally able to gather my things and leave , I noticed that mixed in with that cigarette smoke smell I could also smell marijuana. It definitely gave crack den vibes.

Self

4/10

Poor

15 Mar 2026

Lane

We stayed for one night, with a baby. When I called and asked for a crib they said they would bring one up. Several hours later we were informed the crib we called about was given to another room and they didn’t have any more. There was no hot water when we tried to shower, both late at night and first thing in the morning. The breakfast was okay but not much of a selection at all. And then we booked a non-smoking suite and as soon as we walked in everything was penetrated with the smell of cigarettes. The cleanliness of the rooms was relatively okay, and the staff was friendly.

2/10

Poor

14 Mar 2026

Eric

The first room was the worst I have ever stayed in. Couch cushions ripped, smell was awful and the tile in the bathroom was broken. It was like it had never been cleaned, ever other than what was absolutely needed. The second room, with the wonderful help of the evening staff, was better. The pull out couch was completely broken and no hot water evening or morning. Breakfast food ran out 40 minutes before closing. Staff were not able to replenish. Expedia needs to do a better job checking on these hotels with their ratings. 8.2? More like a 2.8.

Pet

8/10

Excellent

08 Mar 2026

Ryan

Most of the room was clean but the floor was filthy. Our feet and socks were pretty much black walking in the room. The toilet was not secured to the floor either. The room could use another light as it is pretty dark at night. The lady at the desk at check in was very friendly.

Family

8/10

Excellent

03 Mar 2026

Rebecca

Staff was all friendly

Family_with_children

10/10

Exceptional

01 Mar 2026

Tracy

Very nice staff very clean also

2/10

Poor

26 Feb 2026

Rob

Staff fine. Room was filthy looked like someone had a food fight on the walls and ceiling! Bathroom was dirty! Never again. This is one of the dirtiest places we have ever stayed

2/10

Poor

17 Feb 2026

Jeffrey

Room reeked of stale mildew, neither the tv nor the phone worked, trim in room was all banged up/well worn, in need of paint! Coffee at the breakfast bar looked like black oil and smelled terrible. No juice available???
The night staff was very nice.
How this place ever received an 8.4 rating is beyond me!! I would give it a 2.0 out of 10 at best!!

Partner

2/10

Poor

12 Feb 2026

Phil

No hot water night of arrival or next morning! No manager on duty to deal with customer complaints. Owners are aware of problems of inconsistent hot water supply and still taking reservations with no warning. Hallway smelled of pot, staff (although sweet) was limited and not able to assist, ice machine was broken, the list goes on. Definitely requested a refund, which is in the works since no manager was available.

Business

4/10

Poor

12 Feb 2026

Braden Kyle

Pictures are misleading. This place is gross. Stayed for an hour and then left and went to a different hotel.

10/10

Exceptional

07 Feb 2026

John

Nice room for the price

6/10

Pleasant

25 Jan 2026

Kimberly

The front desk staff are always wonderful and very helpful. However, i’m not going to stay there again because there is no hot water for a comfortable shower. Had to wait over 8 minutes from for water to get slightly warm and not ever warm enough for a comfortable shower.

Leisure Self

2/10

Poor

09 Jan 2026

Sharlotte

Rooms are old carpet is dirty, fire alarm went off a little after 4 in the morning, no hot water it was like warm.

Partner

2/10

Poor

09 Jan 2026

Moira

Horrible experience. Property is dim, dirty and unkempt. Stinks of cigarette smoke. Not maintained. TV did not work. A fire broke out during the night due to poor maintenance and inadequate safety issues. Still fighting for a refund due to non-response of management. This place is a dump.

10/10

Exceptional

08 Jan 2026

andrew

Breakfast was great and staff were friendly

Friends_and_family Family

8/10

Excellent

03 Jan 2026

ROGER

Nice room and friendly staff

Leisure Family

8/10

Excellent

21 Dec 2025

Tiffany

Na

8/10

Excellent

19 Dec 2025

Marilyn

Room was spacious, clean & comfortable.
Breakfast was good.

Partner

10/10

Exceptional

14 Dec 2025

Andy

Clean, friendly staff. Convenient location.

Leisure Family

8/10

Excellent

13 Dec 2025

Andra

Everything was nice and clean. And I loved the vibe. The rooms were spacious and variety of amenities was nice. The breakfast was pretty good with good amount of variety.

Business Friends

6/10

Pleasant

03 Dec 2025

Becky

Run down building and rooms had musty smell. Breakfast was just a bunch of heated up mess. Beds were hard and rooms were run down while place really needs to be redone.

Friends_and_family Family

4/10

Poor

02 Dec 2025

Joshua

Staff was really nice. The room looked okay but the bed had a bug on the comforter, the tv didn't work and the shower was so dirty I couldn't use it.

Business Self

10/10

Exceptional

30 Nov 2025

Andy

We have stayed here many times. Hotel is clean, staff is friendly.

Leisure Family

10/10

Exceptional

29 Nov 2025

Amanda

Friendly over night staff lady didn’t get her name but she accommodated me right away and gave me my room key she was friendly. The room was clean no issues in the room

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Kimberly

Staff were very courteous and friendly. Room was clean.

Leisure

10/10

Exceptional

27 Nov 2025

John

Clean room, friendly, polite staff.

10/10

Exceptional

26 Nov 2025

John

Friendly service, clean rooms, good buffet breakfast

Leisure Pet

10/10

Exceptional

21 Nov 2025

Ricky

Clean rooms and helpful staff.

8/10

Excellent

17 Nov 2025

Marilyn

The room needed attention. Vandalized bathroom door, bedspread was stained & the carpet needed cleaning.

Partner

2/10

Poor

16 Nov 2025

Melissa

The rooms smelled horrible. Like smoke. There were also several times when there was no hot water. The only upside was that the staff was very friendly.

4/10

Poor

16 Nov 2025

Moira

Room stinks so bad. It’s gross.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

robert

Great place! Specially for the price!

6/10

Pleasant

11 Nov 2025

Shahid

Room sheets were not the cleanest and the breakfast was very minimal and not of good quality

10/10

Exceptional

03 Nov 2025

Kris

So far so good 👍

Business Friends

8/10

Excellent

02 Nov 2025

Jamie

The staff were all wonderful and helpful. Check in was super pleasant snd the room was clean. The shower was luxurious, though, the water didn’t get too hot, it was warm enough and the pressure was fantastic. I found the bed too soft (I need super firm and am not easy to please when it comes to beds that are not my own, so this may be fine for others). Unfortunately, the breakfast didn’t start until 7am and that was the time I needed to leave so I only had time to grab coffee and go. My biggest issue by far was the street noise! It was like people were racing down the street all night and it was awful. That’s not really the hotel’s fault, though, I just wish I’d have had my noise cancelling headphones! Whatever you do, if you stay here, bring noise cancelling headphones or ear plugs!

Business Self