Calypso

10/10

Exceptional

03 May 2026

Danniel

Very Clean rooms staff was very nice | Bar was well keeped all 3 pools was clean and beautiful

Family_with_children

10/10

Exceptional

03 May 2026

Clint

Bar well stocked. Beds a little hard. Everything we needed in kitchen.

6/10

Pleasant

02 May 2026

Anastasia

The 3-bedroom villa we stood in was very dusty and made all of us uncomfortable. We took extra allergy meds but we got stuffy noses and couldn’t breathe. Lots of baseboards and countertops needed dusted/wiped!

Friends_and_family Family

8/10

Excellent

02 May 2026

Teresa

Had an overall good experience…we stayed in the two bedroom, had everything we needed and was clean. The resort area was pleasant, nice families and no concerns with the staff. The only thing preventing me from giving an excellent rating is the furniture was worn and could use updates. Aside from the aesthetics, we had a good stay and will return in the future.

Family_with_children

10/10

Exceptional

02 May 2026

George

It was a great time for everyone in my party. Everyone had something they liked. I loved the hot tub and the grill area in the center of the buildings. I met a few people who also really enjoyed their stay. I can't wait to return!

Friends

10/10

Exceptional

29 Apr 2026

W

Our stay at Calypso cay was excellent. Our rooms were very spacious and clean. The Jacuzzi as well as the washer and dryer in the rooms were great amenities. We will definitely be back

Family

2/10

Poor

28 Apr 2026

Amy

At first glance it was outdated and a little dingy but we were good with it for the price. HOW EVER, flipped on the light above the table and the floor was crawling with roaches

Friends

10/10

Exceptional

28 Apr 2026

Orla

Room was spacious and clean, had everything we needed. Check in staff was super efficient and friendly. Amenities were perfect. Nice and quiet (late April)
Enjoyed our stay.

Partner

10/10

Exceptional

28 Apr 2026

Jesse

Clean rooms and kitchen was fully equipped

Family_with_children

6/10

Pleasant

28 Apr 2026

Bria

The check in process and staff are kind and helpful. The actual room itself needs to be updated and could have been cleaned better.

Family_with_children

10/10

Exceptional

28 Apr 2026

Josafat

The check-in process was really easy, there are elevators to take you to 2nd or 3rd floor, plenty of free parking. The unit was not upgraded, it is old fashion but that didn’t matter to us, because everything was perfectly clean, rooms, beds, showers and kitchen. No complaints at all, very pleasant stay.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Terry

Excellent property

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Charlene

Clean room

6/10

Pleasant

27 Apr 2026

Brittney

The tub in the shower did not work properly, the jets would not turn on, and the drain did not drain properly either. There were roaches in the room and the television in the bedroom did not work.

Business

6/10

Pleasant

26 Apr 2026

Rissie

Part was closed, it had a packed smell.

Family_with_children

8/10

Excellent

26 Apr 2026

Karina Del olmo

I loved how I was able to get assistance with early check in since I had an early flight. It was very helpful since I was traveling with small kids.
Pool options were great and it was a very calm
Atmosphere. They had a business there promoting other properties for vacations and wasn’t thrilled about getting several phone calls from them after rejecting the offer.
I did have plumbing issues in the master bathroom and they responded quickly to come fix it but just kept happening. But overall it was a good experience and would do it again. I got a 3 bd unit and it was very spacious and the 2 full bathrooms were very convenient for a family of 4 traveling.

Family_with_children

10/10

Exceptional

26 Apr 2026

Jennifer

Very helpful for our young son with the kitchen, very clean!

Family_with_children

8/10

Excellent

25 Apr 2026

Mali

Clean room, great balcony, nice pool area with fun entertainment.

Family

10/10

Exceptional

25 Apr 2026

Frankie

Fue muy bueno todo lo único poco personal y poco estacionamiento

Family_with_children

10/10

Exceptional

24 Apr 2026

Karina

Amazing staff

10/10

Exceptional

24 Apr 2026

Ginger

Room was fully stocked with necessities. So many daily activities for kids, mine loved it! Property/amenities were clean throughout. Easy check in/out. Centrally located. Highly recommend & would stay here again.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Renee

Amenities was great! The only downfall is being on the 1st floor you can hear absolutely every single thing. If you have little ones who are light sleepers or you’re a light sleeper yourself you might want to ask for a room on the top floor. Aside from that every other thing was perfect

Family_with_children

8/10

Excellent

22 Apr 2026

Tabitha Jacqueline

It was very cozy and clean, the staff was kind and polite.

Self

10/10

Exceptional

22 Apr 2026

Michael

Something for everyone great accommodation and fun for the kids

Family_with_children

10/10

Exceptional

22 Apr 2026

Oli

Quick check in with no push for time-share etc. Room was clean on arrival, had all facilities could expect. Kitchen was execllent, clean and well equipped.
Bedroom was good size and comfy, front room was also nice

Partner

8/10

Excellent

21 Apr 2026

Maeghan

Great location with a full kitchen in every unit. Staff amazing and property was very clean

Family_with_children

6/10

Pleasant

20 Apr 2026

AnnMarie

Kitchen amenities with great

Family_with_children

4/10

Poor

19 Apr 2026

Katie

Upon checking in was told to go to a separate area to get our parking passes. When getting our passes were told about a free breakfast but had to sit in on 90 minute talk about timeshares or something along those lines. Was told not interested, the guy kept on trying. Was frustrating. Also, the room I paid for was with an outside patio/balcony. Did not get that once I arrived to the room. Called the front desk, was told me I had to call a day prior to reserve that. But it was on my initial reservation.
The microwave did not work and also, bring ear buds. You can clearly hear the people on the floor above us running back and forth.
Would not recommend this property.

10/10

Exceptional

18 Apr 2026

Joseph

The staff was outstanding. The room was clean and spacious.

Family

4/10

Poor

18 Apr 2026

Lori

When we walked in the door we were smacked in the face with a strong musky smell very overwhelming,went to open a window not possible. Opened slider door it seemed to help only there for 2 nights. Coffee pot was clean but where you put the coffee filter was never cleaned. One of the bathrooms was cleaned ver poorly tub drained very slow wall had dirty marks in quiet a few spot along with they dont clean the bathroom door or behind it .as for the 3 bedrooms well the one with the twin beds looked fine however the king bedroom the sheets had stains on the or where never cjanged as for the third bedroom i going to say the bed was never changed either due to me finding dirty tissues in between the sheets since i was the only adult in this bed i know it was not from me. Disgusting the kitchen sink leaks there are stains all over the carpets . The curtains were in need of replacement they had stains or are visually dirty wasnt going to inspect that closely. Just disappointed in the stay considering its a villa that wasnt all that cheap

Family_with_children

10/10

Exceptional

17 Apr 2026

Beatrice

The elevator did not work

Family_with_children

10/10

Exceptional

17 Apr 2026

Magdalena

Great hotel! The location, price, and property were excellent! Loved our room which was clean, furniture was nice, super comfy bed with so many pillows, and an elevator on site was the cherry on top. We were missing garbage bags and the front desk & housekeeping helped us with that asap. The only thing about the villa that was disappointing was the super small tv in the bedroom and lack of good channels. I would definitely suggest upgrading these things. Would’ve given a 10 but the tv situation was a bit disappointing especially for the kids. Didn’t get to enjoy the amenities throughout the property but everything looked great. The staff was friendly and helpful. Would definitely return and recommend.

Family_with_children

8/10

Excellent

17 Apr 2026

Ann

Went to pool bar once, it was nice, bartender was friendly. Pool was clean-hard to find a seat at times. Kitchen was a great addition, allowed us to cook in the room verses going to a restaurant or picking up restaurant food. Did lose internet for iced 1/2 day, was hard because this was a working trip. No notification from the staff about internet. Phones and tv were all down during this time.

Partner

10/10

Exceptional

16 Apr 2026

Kritzia

.

Family_with_children

10/10

Exceptional

16 Apr 2026

Karina

Great place to stay with the family. The swimming pools were hit and we spend full days at the pool. Location was great. There’s a Walmart close by which is very helpful. Overall great stay. I’d stay again here.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Teresa

We enjoy this resort, nice pool areas. Some of the rooms are outdated but it’s clean and friendly.

4/10

Poor

14 Apr 2026

Jackie

The room was very spacious, although it smelt like a freaking wet dog and mildew.The air conditioner would not keep the room cool it was so hot in there. The ceiling fans were on high couldn't even fill the air on them. The tub in the master bathroom was cracked in the bottom and very unstable hard to take a shower in there. The kitchen was okay utensils and pots and pans to cook with although I think they should have had plastic cups and plates for children. We used a whole bottle of febreze to try to make the room smell better. We did not appreciate the fact that they were trying to sell us a timeshare when we checked in we could not get our parking pass unless they spoke to us about a timeshare and then the next day they called that they were having another time share if we would like to attend offering US money and gifts. I believe if we said no the first time the answer would not change. We had horrible upstairs neighbors called the front desk at 10:00 at night and they continued up until midnight so they never went and said anything or called them that's very poor customer service.

Partner

8/10

Excellent

14 Apr 2026

Orlando

Clean room/ Convenient place to stay for family with kids

Family_with_children

10/10

Exceptional

12 Apr 2026

MaKeshia

Everything was just as expected

Partner

10/10

Exceptional

10 Apr 2026

Esther

It was nice. But we didn't use anything due to shabat and observing tzniut. Otherwise it was very nice and clean.

10/10

Exceptional

06 Apr 2026

Snezana

yes

Family_with_children

8/10

Excellent

05 Apr 2026

Maykel

Hotel need an update

10/10

Exceptional

04 Apr 2026

Marjorie

YES

Family_with_children

8/10

Excellent

04 Apr 2026

Stevie

We were very pleased with this stay! Excellent amenities. There were plenty of pools and fun things for the kids to do! The rooms were nice and equipped, the resort was clean, and everyone was friendly.
The mattresses were a little old and could use some updating. I would also recommend more pool chairs, as well as opening the indoor basketball court that is advertised online.

We would definitely stay there again! Very impressed with the facilities and the rooms.

6/10

Pleasant

31 Mar 2026

Amber

The room was clean. Hot tub didn’t work.

6/10

Pleasant

31 Mar 2026

Kaitlyn

Kitchen had everything needed for a family of 4 in the one bedroom villa. Bed was a little sunken and pillows were not comfortable to me. I didnt like the bathtub jacuzzi, feels gross to even shower in. Property had 5 pools and some hot tubs (shared with 2 or 3 other hotels which wasn’t an issue since we didn’t go during spring break). Good for everyone - little ones to adults. We went during spring and the pools were cold. I asked the front desk if any of the pools were heated or temperature controlled and they said all of them were. I have to 100% disagree with that. Hot tubs were hot at least. Our bedroom window didn’t fully close from the sides. It was like the window didn’t fit the framing. So it got hot in the bedroom during the day. Breakfast not included but they have some simple options on the property for snacks or lunch. Also didn’t waste our time with the timeshare presentation based on reviews I previously read so I suggest skipping it as well. It was an ok stay overall.

Family_with_children

6/10

Pleasant

31 Mar 2026

Frankie

Trash

10/10

Exceptional

30 Mar 2026

Liliana

Love the room perfect for what we needed, very comfortable. Easy check in and check out. We will stay again.

Family_with_children

6/10

Pleasant

30 Mar 2026

Frankie

First of all the room that was advertised was not the room that we received the room that we received was raggedy and all the furniture was old. It smelt like smoke. The sheets were stained. There was mold in the shower and in the Jacuzzi hot tub. The only thing that was decent was the pool areas. It’s a shame that you Hotels.com and this corporation has to scam poor people to take their last when they just want to have a vacation with their family and enjoy a little luxury.

10/10

Exceptional

29 Mar 2026

Jarryd

Clean room

Family_with_children

8/10

Excellent

29 Mar 2026

JoAnna

I had to speak to a timeshare representative before getting my parking pass after checking in with the front desk staff, but simply declined the complimentary breakfast invite and was on my way. I was upgraded to a 2 bedroom that had full kitchen, washer and dryer, and jacuzzi tub. It was a nice place! I Would stay here again!

Friends_and_family Family

4/10

Poor

29 Mar 2026

Mariah

Sugar ants and another kind of bug in bathroom & kitchen area. Wifi didn’t work, bath tub/ bathroom wasn’t clean. Lots of dust in room, and also children had severe allergies after being in room short time.

Family_with_children

8/10

Excellent

28 Mar 2026

Terrence

The unit we had was convenient and met the needs of our family. Overall it was clean and comfortable. Some herbal updates could be done to the property.
The biggest complaint was the mini gold and equipment rentals across the road. Our kids wanted to play mini golf but they required an adult to leave their ID with the rental place to get equipment. We were staying at the resort and were wearing the brackets. I refused to leave my ID with a stranger so we couldn’t use the mini gold and activity area. They need to have a better process.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

debbie

Excellent. Very clean villas and well supplied with everything you need. Property amenities above average.

Family_with_children

10/10

Exceptional

27 Mar 2026

Stuart

Was great except room
Smeeled is old cigarettes

Partner

10/10

Exceptional

25 Mar 2026

Natalie

Stay there for several years enjoy every time

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

marielis

Good

Family

2/10

Poor

24 Mar 2026

Michele

We had no hot water and nothing was done

Family

6/10

Pleasant

23 Mar 2026

Tammy

Do not get a ground floor because you have to hear the noise from upstairs all night.

Partner

10/10

Exceptional

23 Mar 2026

Timothy

Clean room ours ahead screen porch. Pools looked great but went to Disney open to close

Family

8/10

Excellent

23 Mar 2026

Cindy

Great price for the location and amenities. Bar at pool was nice for drinks and great food. A few maintenance issues, but they were addressed within an hour. Would recommend asking for room not facing the expressway loud in evenings. People smoking and vaping on balconies shouldn't be allowed as it enters the rooms above. Smoking at pools isn't allowed, but not monitored so several were smoking by the pool.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Glenn

Stayed in a three bedroom villa. Well equipped accommodation down to the last detail. Thoughtful layout. Description says accommodates up to 8 people, but the villa could easily accommodate 10 people. Would gladly stay again.

10/10

Exceptional

23 Mar 2026

Madeline

Everything was beautiful and will reserve again in the near future

Family_with_children

10/10

Exceptional

23 Mar 2026

Jamie

Office staff was great had no help from Orbitz trying to fix my reservation thankfully the staff at Calypso kay was able to get my reservation where it needed to be had great amenities washer dryer awesome beautiful rooms definitely will be back it was completely worth it

Family

2/10

Poor

22 Mar 2026

Irma Tatiana

Place is not as it presents in pictures, everything is really outdated and it smells horrible. If i could have cancelled i would have.

Family_with_children

8/10

Excellent

22 Mar 2026

Kristy

Bathroom shower leaked a lot. Staff was amazing.

Family

8/10

Excellent

22 Mar 2026

Lydia

The room was basic. Thin windows and walls. The resort was nice and my kids loved it.

Family_with_children

10/10

Exceptional

22 Mar 2026

Daniel

The staff are so friendly and helpful ! Ask for Natalya she is wonderful. Even the travel agents can help you with different opportunities shout-out to Nick ! They are located next to water parks and tiki bars , Walmart , and a delicious Puerto Rican restaurant called Tropica Mofongo top notch food! My family and I will be back !

Family_with_children

10/10

Exceptional

21 Mar 2026

Douglas

Furniture in our condo was outdated but everything was clean and tidy. Pool area was clean as was pool.

Family

8/10

Excellent

21 Mar 2026

Annette

We really enjoyed our stay. The pools were nice and warm, we enjoyed using the barbecues.
However, a playground would be nice and the room was not very clean, especially the floors.

Family_with_children

10/10

Exceptional

20 Mar 2026

Christopher

Very nice place to stay for a family vacation

Family_with_children

2/10

Poor

20 Mar 2026

Earlisha

As a previous guest, I expected fair to moderate stay/service. I should have went with the reviews. My stay was met with disruption morning and night of individuals above. I have children, this was unacceptable. Daily contact with staff; a request for a new room I was met with no recourse. On the last day all they were willing to do was give an hour more for checkout. I requested at minimum a night refund, have communicated several times with manager Claudia-still no additional followup. The room was not cleaned completely! Parking for handicap was used by other vehicles not displaying valid permit. Property security or front desk did nothing. At this point this entire stay deserves a full refund! I have been patient but the lack of care for the customers/owners is truly unacceptable. Please don’t come on here property management with the same comment of “we are sorry” do something about it! Make it right.

Family_with_children

10/10

Exceptional

19 Mar 2026

Elda

Really enjoyed our time here very family friendly

Family_with_children

8/10

Excellent

18 Mar 2026

Perry

Nice

Friends

10/10

Exceptional

17 Mar 2026

Daisy

Villas muy limpias y comodas perfecta para pasarla en familia

Family_with_children

10/10

Exceptional

17 Mar 2026

Heidi P Oliva

Muy bonita la picina.. El cuarto muy espacioso y si estaba limpio.. solo el sofá tenía un mal olor como a perro!….

Friends

6/10

Pleasant

16 Mar 2026

Juan

It was ok. We had a issue with the first room

Family_with_children

10/10

Exceptional

16 Mar 2026

Danie

Natalya at the front desk is a wonderful human being always going above and beyond my wife and I are truly grateful for all the help.

Family_with_children

4/10

Poor

15 Mar 2026

Beatriz

The floors on the apartments were dirtie

Family_with_children

10/10

Exceptional

14 Mar 2026

jayne

Pools were great. Lots of chairs to sit. Nice bbqs to use. Very clean rooms. Fully equipped

Family

4/10

Poor

13 Mar 2026

Dawn

Our experience with the staff at check in was fine. Our unit was ok for cleanliness and mediocre for ambiance. The resort has seen better days.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Jonathon

This was a good property and room for the price. Our 2 bdr.condo was much better than I was expecting. Very clean. Very nice. The pools were small but very nice. Not many loungers available but it was not overly crowded so it was not hard to get one. I will stay here again if I need some extra days in Kissimmee.

Family

8/10

Excellent

12 Mar 2026

Charlotte

Location of certain property areas was tough to understand even with the map.
The Starbucks was just opening and a few of the items were unavailable but they did their best to fulfill our wishes.

Friends

8/10

Excellent

12 Mar 2026

Timothy

The hotel was very nice and the staff was excellent.

The Good: The room was very spacious and clean. The hotel is located in a fantastic area with access to a lot of different attractions, restaurants, and stores.

The hotel offers a lot of activities (for a fee) and the pool was fantastic.

The Not-So-Good: Expedia didn’t mention that there was a $150 deposit at check-in.

Upon arrival, we were notified that all of Kissimmee was without internet/cable, so we had no TV the first night.

The beds were old and extremely hard.

For the price, it was a good deal though.

Family_with_children

10/10

Exceptional

11 Mar 2026

Jayne

Clean room, perfect size for me my husband and mom… I had a great time at so many amenities tiki bar bbq pits 3 pools & a spray park mini golf, screened in porch and fitness center w free weights… thank you for having us for a week… can’t wait to come back!!!

Family

4/10

Poor

10 Mar 2026

Monica

The suite was dirty and smelled slightly moldy. The master bedroom toilet had an issue when flushed the tank kept filling. The water was shut off one day. And the next day the internet and phone service was off. The one bedroom suites air-conditioning was not working. They kept us in the same room for 1 more night after being aware that the ac wasn't working on the second night i literally had to request tobe change on the second night because they planned on leaving us another night at 78 degrees even with the balcony door.which we shouldn't have to leave the doors open to get fresh air.

Family_with_children

10/10

Exceptional

10 Mar 2026

Jeff

Lovely, spacious, and clean

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Bernard

We loved the big spacious Apartment style room we . Enjoy the Pool and Hot Tub.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

Brent

When we first arrived the building outside was a little run down, however the villa itself was really nice. A little dated inside but very clean and well appointed. We even had a private patio which I was very excited about. It had everything we needed for the week - paper towels, dish soap, laundry detergent, etc. the pools were TOP NOTCH. We enjoyed hours and hours at the pools. The resort was literally 5 mins from sooo many stores and amenities. Disney, old town, mideivel times, universal were all within 15 minutes. Would definitely stay again.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Sabrina

Pool was good.
It was hard to get consistent hot water in the showers. We were told things like shampoo, conditioner & lotion were supplied but it was a two in one and very very small bottles
Rooms were clean beds are comfortable

Friends_and_family Family

2/10

Poor

08 Mar 2026

Stacie

MB tub leaked into the MB. Staff repaired it .Added small blowers for the carpet that swished as you walked in it. Myself mother and son who has CP was told no other rooms we're avaliable. My mother is on a cane. The other bathroom had a lock on the staff could unlock. My son has to touch,open and go into every room. He can't help doing that. We asked they leave the key,so we could control that. They refused. The internet was out for about 12 or so hours. It was not pleasant. The pool area was great. I will end on a positive.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Dymphia

The pools were great, my granddaughter enjoyed the slides. The Tiki bar offered great drinks and the staff was very welcoming.

6/10

Pleasant

08 Mar 2026

Dominique

Furniture was a little outdated. Floor cracks and knob in shower wasn’t working. Internet was down for about 10 hrs.

Family_with_children

10/10

Exceptional

08 Mar 2026

Candice

Lady at desk was very nice. Guy doing car pass was pushy. Room was very nice. Love that rooms are large.

Family

10/10

Exceptional

08 Mar 2026

Garrett

Our room had everything we needed with a well stocked and clean kitchen, large bathroom, and a screened in lanai to seamlessly enjoy the weather. Facilities and amenities are also in great shape and well taken care of. We were super happy with the overall value of this stay!

Friends

8/10

Excellent

07 Mar 2026

Alexandra

The villa was spacious and clean, however a little outdated.The full kitchen was very appreciated. The staff was friendly, Natalya at the front desk was very helpful. The beds were comfortable. We had a good stay.
The only suggestion would be to get rid of that carpet.

Family_with_children

10/10

Exceptional

07 Mar 2026

Carmen

Enjoy our stay family friendly. Great for kids with disabilities

8/10

Excellent

06 Mar 2026

Florence

The facilities were great. Only thing we didn’t like was having our arm twisted to attend one of their promotional vacation presentations. They wouldn’t give us our parking pass until we agreed to attend one and they made us pay $50 to reserve our spot, even though it was advertised as a free meal. In theory they would have given us the $50 back if we’d attended the meal, but we had already told them we weren’t interested and we didn’t have to change our own plans for our vacation time just to attend their 90-minute presentation which I’m sure would have included being pressured into buying one of their packages. It’s not what we cane for…we just wanted to relax!

Family

4/10

Poor

06 Mar 2026

Charles

Staff were very nice. Pool area was not bad aswell. The landscape and other outdoor areas need addressed. We had a two bedroom in the 5002 building first floor. The exterior of that building is in need of some updating. The room was musty, we had to sweep the floors as they looked like they were missed when cleaning. Rooms also need a deep clean and updating . All and all it served its purpose for our two night hold over but I can not see our entire family spending a weeks vacation here when there’s so many more option in this general area that are up to date and have better options

Family

6/10

Pleasant

06 Mar 2026

David

Check in was rough, staff was not accommodating to checking in before 4pm regardless if rooms were ready. The room they originally had us in had to be switched bc it wasnt ready. They have seperare areas and pools. Hotel itself is run down, elevator had broken wood and flooring. The only kept up places were the pools. would not stay again.

Family_with_children