Forest Pines Hotel, Spa & Golf Resort

10/10

Exceptional

08 Mar 2026

Lee

Simple check in. Delicious food and friendly staff.

Partner

8/10

Excellent

07 Mar 2026

Thomas

Spa.was relaxing andnthe pool, until ot eas divided into swimming lanes and we were forced into cramped spaces with a 2 year old. Pool temperature was too low.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Emma

Staff were friendly and efficient when we checked in. Room was clean, spacious and well equipped. We made use of the spa facilities which was a nice bonus. The only downfall - kids were ridiculously loud in the pool, after 6:30 kids were still in the pool and splashing messing about in the swim lane.

Partner

4/10

Poor

01 Feb 2026

Ann

Bedroom had no heating AC unit not working and radiator in bathroom freezing all of the stay

Leisure Friends

6/10

Pleasant

13 Jan 2026

PAUL

The room was ok and well enough equipped but it was cold and there was no extra bedding. Given it was early January and I had a bad cold and chest infection, not ideal!

Business

10/10

Exceptional

12 Jan 2026

Darren

Great

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

nigel

Great spacious rooms, good internet, breakfast excellent, plenty of parking.

Business

10/10

Exceptional

02 Jan 2026

Denise

Very good facilities and would recommend the hotel, food and spa.

10/10

Exceptional

22 Dec 2025

Tony

Yes

Business

8/10

Excellent

22 Dec 2025

Jonathan

We’ve stayed here before and it’s very nice. A good quality hotel at the higher end.

10/10

Exceptional

23 Nov 2025

Julia

Clean comfortable room, great bed, fabulous coffee machine in room

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Suzi

Lovely clean room, friendly staff

8/10

Excellent

19 Nov 2025

Alexander

All was fine just cold in room a bit radiator probably small

8/10

Excellent

19 Nov 2025

Gary

Enjoyable stay at the pines, with nice clean spacious rooms and a good nights sleep. The hotel as a whole is a little dated but has been kept clean and cosy. The Spa and pool were not too busy at 6:30pm. Free parking too as a hotel with free parking is a rarity these days!

Food wise, wasn’t great for the prices they are charging

Bbq wings were not really bbq wings unfortunately. Needed a bbq sauce to dip into / drizzle over rather than the slop that made its way into two of the five wings. Accompanying coleslaw tasteless. Disappointing for £9.50 and had better in chain establishments

Steak and Ale pie was decent, steak a bit chewy. Mash was great and a small side of carrots and tenderstem broccoli

10/10

Exceptional

14 Nov 2025

Bill

Room was spotless

Business Self

8/10

Excellent

08 Nov 2025

Dawn

Spacious room. Large well fitted bathroom. Restaurant in the evening was good.

Business

10/10

Exceptional

06 Nov 2025

Alli

Staff and hotel

8/10

Excellent

04 Nov 2025

Drinna

Quiet, clean, spacious room, polite staff.
Could be better in terms of services and facilities: arrived at 10.35pm on a Friday night and the bar was closed with no offer from the staff for drink after a very long drive. There was no smart TV.
STgere was no smart TV.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Alli

The staff were very polite, helpful and professional. Lovely smiley greeting on arrival.
Didn’t get an opportunity to try the spa or pool unfortunately due to other commitments and check in check out times

Partner

8/10

Excellent

31 Oct 2025

Linda

Every thing was spot on.
The only issue I personally had was lumpy pillows.

Leisure Self

10/10

Exceptional

30 Oct 2025

Stefan

It was a nice stay , reception people can be a little bit more atentive when checking in but overall 10 out of 10 . Food was great . Everything was lovely, very pleased

Leisure Pet

10/10

Exceptional

19 Oct 2025

James

Clean and decent sized room. TV wasn’t smart.

Partner

8/10

Excellent

19 Oct 2025

Mike

Clean room

Friends_and_family Family

8/10

Excellent

18 Oct 2025

TERESA

Only comment I would make would be the room was cold and the heating did not respond, otherwise no problems,

Leisure Friends

10/10

Exceptional

15 Oct 2025

Roger

Friendly, professional and helpful staff
Great swimming pool

Business Self

10/10

Exceptional

13 Oct 2025

George

Nice clean property, good breakfast and nice swimming / spa facilities.

Leisure Partner

4/10

Poor

22 Sep 2025

ALAN

I liked the location of the property. This hotel used to be a Hilton, which was nice, but since it has been taken over by another company, it seems to be not well looked after. The furniture in the room was chipped in a lot of places. The bathroom extractor fan wasn’t working, the bathroom door handle was loose and felt like it was going to fall off. The tv remote control had the cover missing from the back. The AC wasn’t blowing any air and kept shutting off. The hotel could do with an update. The staff were good though, and the breakfast buffet was tasty

Leisure Partner

8/10

Excellent

18 Sep 2025

Elizabeth

Large well run hotel

Clearly well run by professionals.
Spacious public rooms/bars/restaurant
Good size bedrooms
Very friendly staff,
Well equipped gym and spa

Partner

10/10

Exceptional

15 Sep 2025

Jeremy

Nicely refurbed, helpful staff

A new owner since last there lots done to improve it. Helpful staff, really nice refurbed room.
Great Breakfast.

Business

10/10

Exceptional

22 Aug 2025

sarah

Very pleasant and the grounds are beautiful

8/10

Excellent

19 Aug 2025

Graham

Good gym at this hotel

10/10

Exceptional

15 Aug 2025

Darren

Grey stay

Faultless from arrival ( receptionist engaging and efficient) until departure.
Pillows are amazing !!!!!!

Self

10/10

Exceptional

07 Aug 2025

Linda

Beautiful hotel

Beautiful hotel and location

10/10

Exceptional

04 Aug 2025

Sam

Great hotel with a pool, good price

Leisure

8/10

Excellent

04 Aug 2025

Richard

Really nice place to visit, checked in with an update to twin double beds, lovely ambiance although disappointed to be charged £28 for 2 large G&Ts at the end of the night

Leisure Family

8/10

Excellent

03 Aug 2025

Piotr

Friendly staff,great food,big car park,bedrooms clean and tidy
Only downsize is no fridge in bedrooms especially summer time
Overall it was great to stay there
Highly recommend

Leisure Family

10/10

Exceptional

27 Jul 2025

Ahmed

Excellent stay for couple or family to relax.

We stayed for an overnight stay after a very bad experience at Orsett hall at Orset despite being 4 stars.
The stay at forest pine hotel was spectacular and me and the wife managed to recharge our batteries and relax even better than planned.
Staff are great and very helpful and always willing to do the extra mile to guarantee the best quality experience to every guest “.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Stephen

Good location

10/10

Exceptional

13 Jul 2025

Pauline

Very nice stay golf excellent spa lovely only problem with bedroom was no drinking glasses in room and bathroom and only one soft pillows on bed overall very nice would stay again

Partner

10/10

Exceptional

09 Jul 2025

James

Excellent

Stay was excellent as was breakfast. There was a minor issue at check in with the room not been the one we booked but this was sorted immediately.

10/10

Exceptional

05 Jul 2025

Stephen

Great stay

Lovely stay, after a day of golf, very pleasant and very comfortable, breakfast was also lovely

Business

8/10

Excellent

01 Jul 2025

Verified traveler

Nice visit.

Excellent service as always, especially the special touch for our anniversary. General cleanliness good, decor a little dated. Bed was uncomfortable and felt like it was leaning a little so had to bolster the mattress with a cushion on one side. Never enough tea bags! Fairly quiet. Signposting to the spa area could be better.

Partner

6/10

Pleasant

29 Jun 2025

Paul

Noising plumbing pump near room 110, went off every 10 mins, didn’t sleep the best as I’m a light sleeper

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Robert

Fantastc hotel/spa in every way.

Business

8/10

Excellent

06 Jun 2025

Luke

Good hotel bit of a slow check in. Facilities and food good.

Business Self

8/10

Excellent

02 Jun 2025

Shannon

Cleand tidy rooms. Everything you need, besides no fridge in the room. Ideally would be better with one in.
Beds are very comfy also!

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Ian

Had to move rooms because of a very strong cigarette smell in the original room but the staff were so helpful at sorting it out for us.

Otherwise, room came with everything required and Spa was excellent.

Leisure Partner

10/10

Exceptional

27 May 2025

Cara

Was absolutely amazing. Facilities were clean and food was lovely.

Business Family

10/10

Exceptional

26 May 2025

Joyce

A lovely hotel with very friendly and helpful staff. My husband is a severe asthmatic and is allergic to feathers. When we realised that the pillows and duvet were feather and spoke to the housekeeping staff, they went out of their way to help us. They changed all the bedding and ensured that there were no feathers in the room. Special thanks should go to Suzanne and the blond lady who organised this for us. Also, Sylvie on reception was very helpful. Our room was lovely and it was a delight to stay there.

Leisure Partner

10/10

Exceptional

11 May 2025

Darren

Very good quality hotel excellent staff and local to me

Leisure Family

6/10

Pleasant

06 May 2025

Stuart

Poor

Hotel was fine as usual but my room had no towels

Business

10/10

Exceptional

06 May 2025

yvonne

Faultless

This hotel is a treat to stay at staff are extra friendly especially Sylvia.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Carol

A beautiful location, rooms comfortable and friendly, helpful staff.

Leisure Partner

10/10

Exceptional

02 May 2025

Christopher

The staff was very helpful and pleasant and I enjoyed saying there nothing was not to much for them to look after us

Leisure Friends

8/10

Excellent

22 Apr 2025

Nichola

Very easy to get to and ample parking, lovely gardens as expected for a golf hotel. Booked through Expedia and all correspondence through Expedia, replied to a message received asking for any room request- asked for a message to be left for our son in the room- this was not actioned. Also room towels and cups only set up for 2 instead of 4 and there was no mini bar in the room as offered, however this was quickly rectified by reception staff and a good will drink offered. Pool area was good, a little dated compared to golf facilities but perfectly serviceable. Staff are lovely and very accommodating in all areas of the hotel. All in all i would book again maybe just work on message requests from external booking companies.

Leisure Family

6/10

Pleasant

21 Apr 2025

Verified traveler

Noisy

Nice hotel, pleasant staff, but one of the noisiest hotel stays we’ve had in a long time.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

John

The staff are so friendly and helpful

Leisure Partner

10/10

Exceptional

19 Apr 2025

Gary

Great Hotel

Excellent venue. No EV charging points though.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Sarah

Staff were very friendly and helpful, giving us great recommendations of places to go during the day. Hotel room was lovely, large room for our toddler to play in.

10/10

Exceptional

12 Apr 2025

Scott

Scott’s family stay in family room

Really good all round! Every member of staff friendly and eager to help! Jack in the bar particularly! Facilities across the resort extensive and great for the family. Food in the bar great but perhaps a little overpriced is only downside to whole stay. Breakfast really good too in nice breakfast room.

Friends_and_family Family

8/10

Excellent

08 Apr 2025

Ben

Not a lot of facilities around the area

Leisure Partner

10/10

Exceptional

07 Apr 2025

Ashley

What can i say first time staying here had best girls night with my daughter, even booked for my partner
This hotel got be first one ive not complained about the room it was 10/10 for the cleaners to,reception lady was so lovely , breakfast was nice, just some of the older staff could of been little bit more better with customers/staff...

Health club staff all good

Leisure Family

10/10

Exceptional

06 Apr 2025

Graham

Silvia at reception was extremely helpful and went above and beyond to help tge other girls were also very friendly and a credit to the business we would recommend this hotel and look forward to our next stay 5 star

Leisure

4/10

Poor

10 Mar 2025

Jason

Stayed for 2 nights, booked room with queen size bed and was given a tiny room with double bed, wrong room entirely! Next door to a room with some kind of generator and kept us up all night with the loud noise that came from it. Did managed to change rooms next morning and was actually given a room we had booked in the first place! Feel like we were ripped off on the first night!

Leisure Family

8/10

Excellent

28 Feb 2025

Kadiann

Very nice hotel

The hotel was clean and room was well presented. We used the facilities at the Health Club and we enjoyed that.

We have a plant-based diet and we found that plant-based options were very limited at dinner and breakfast.

The staff were very friendly and helpful. We'd definitely stay there again

Friends_and_family Family

6/10

Pleasant

27 Feb 2025

Ashley

Disapointing Food

Rooms and staff very good but the food was disapointing, both breakfast and bar meal

Business

10/10

Exceptional

09 Feb 2025

Sean

We had a very nice stay. The staff were all very friendly. its a lovely hotel with great facilities.

Partner

8/10

Excellent

06 Feb 2025

Stuart

Nice Hotel

Nice hotel, comfortable rooms, nice food and very friendly staff

Business

10/10

Exceptional

04 Feb 2025

Steven J

Great service and with a smile

Jess on reception was friendly and very helpful. Couldnt fault it at all.

Business

6/10

Pleasant

21 Jan 2025

Brian

All is not as it seems

Clean enough. I checked in on a dark January evening and the corridor lights weren’t on. Had to use my phone torch to identify my room. Importantly the room was like a fridge. Heating wasn’t heat up before the 2 hour switch turned it back off. It looks lovely but the cold wasted my night.

Business

10/10

Exceptional

14 Jan 2025

James

2 night stay

I had a 2 night stay with a friend whilst attending a funeral locally. The room was clean and tidy and good sized.
we had a meal in the restaurant with other fiends (8of us). Most of us had a good experience. But 3 had an issue with the steaks ordered. They found them to be a little tough to eat. The others all enjoyed what they had ordered.
The stay was comfortable and the breakfast buffet had a good selection. There was ample parking,

Friends_and_family Friends

6/10

Pleasant

05 Jan 2025

Helena

A bit disappointed, we have stayed at other Q hotels before and compared to thoae this one felt a but cramped, dated and run down. Food was OK but for the price we paid it all felt a bit meh.

8/10

Excellent

05 Jan 2025

Laura

The staff were all lovely, friendly and helpful. Restaurant staff were amazing and very good with the children - the meals were worth the money!
Our room was immaculate! The facilities were fab.
Only niggle was the phone didn't work in our room and so I had to go to reception to order room service... They still charged me the £5 tray fee, which I thought they could have waivered due to the phone not working. But, they were very helpful and friendly

Friends_and_family Family

6/10

Pleasant

03 Jan 2025

Verified traveler

Comfortable but not plush

Clean, tidy and comfortable. Made the mistake of booking a family room for the extra space, but which was then a little noisy, with family groups in and out of neighbouring rooms. Overall the room seemed basic for the price and some minor details contributed to this impression, such as no smart TV and 2 tea bags & 2 tiny biscuits (at Christmas).

Partner

10/10

Exceptional

30 Dec 2024

Martin

Not the first time and I'm sure won't be the last!

This is the second time to have stayed at this hotel. Bizarrely enough the last time I wasn't disabled 😁
This time sadly I am. However it didn't spoil the trip. Staff were great, room was clean and presentable.
I didn't attempt the shower as the last time I tried a shower in my current style of spasticity I hit the floor. However I'm sure it would suit someone who is used to their disability...
Food was lovely, but pricey but still good food. Thanks to the staff for a pleasant stay!

Partner

10/10

Exceptional

26 Dec 2024

Sarah

Stay regulalry. Always great service. Rooms large and.clean. v comfortable.

8/10

Excellent

17 Dec 2024

Akshay

Good but Invest in quality pillows

Hotel is big clean. User-friendly with all the amenities. Room was spacious and clean. However, I found the choice of pillows was really poor. Both pillows were really soft and didn't provide much neck support.

Business

4/10

Poor

02 Dec 2024

phillip

Stay didn’t match up to previous stay

Very thin duvet cover, no glasses in bathroom and shortage of toilet extras (cotton wool etc) frames and shelves around bathroom mirrors flaking and need re lacquering
Breakfast was very poor self service and had not been replaced fried eggs solid bacon had hair on it and sausage dried up and everything Luke warm unable to eat took everything back to Vicky who returned it to the kitchen didn’t fancy anything else and put a complaint to restaurant manager Tracy .
Shame previous stay a couple months earlier had been very good hence return
Will be writing directly to the hotel to voice my displeasure

Partner

10/10

Exceptional

17 Nov 2024

Gareth

Great

Business

10/10

Exceptional

12 Nov 2024

Xedric

nice stay relaxing

Friends_and_family Family

10/10

Exceptional

01 Nov 2024

nigel

good hotel.

very nice hotel, staff very friendly, food good Dinner and breakfast, WIFI ok, plenty of parking. very quiet area.

Business

10/10

Exceptional

01 Nov 2024

Verified traveler

Staff all very helpful. Check is was faultless. The young man who delivered room service was fantastic. He deserves a special mention for his politeness and going above and beyond to help.

Business

10/10

Exceptional

29 Oct 2024

Shaun

Nice friend staff, very clean, spacious rooms and the food is very good

Business

10/10

Exceptional

13 Oct 2024

Craig

Pleasant

Excellent Check in. Warm welcome from Jess she was polite, professional. Rooms comfortable and clean. Food in the bar was average. The pool, steam room and sauna were good and clean

Partner

2/10

Poor

11 Oct 2024

James

Basic rooms, basic food, high price,

I stay in a lot of hotels for various price brackets and this what’s by far the least amount of hotel for the most money
Nearly £160 a night room only for the smallest tightest of rooms with the most basic of set up was quite disappointing, the food was basic mostly frozen items reheated
The service team where trying their best and where lovely but the main guy with the waistcoat was miserable, left tip on the receipt on a £37.68 meal , crossed out the amount and wrote £45 and the guy looks at at and says you're supposed to but the difference not a total, I said well it’s 45 total the rest is too and then gave it back for me to do the maths
I changed it back to 37.68 and left nothing

Business

10/10

Exceptional

07 Oct 2024

Norman

A very long walk from reception to my room. Difficult for a guest with mobility issues.

Leisure Friends

6/10

Pleasant

02 Oct 2024

Robert

No toilet roll in the bathroom and soap dispensers didn’t work, not great when you’re already in the shower.
No TV remote control, other than that great…….

Business

6/10

Pleasant

23 Sep 2024

Richard

A decent stay but spoilt by inaccurate photos

We had a problem with room type as the photos on Hotels.com website did not match the actual rooms at the hotel.
We specifically booked a room via Hotels.com which was supposed to have a shower cubical and NOT an over-bath shower according to the room photos given on the website.
The hotel staff tried very hard to resolve this, but the hotel was extremely full, so we had to have an 'accessibility' room which was okay but was a Standard, not a Deluxe as booked.
Forest Pines (Q Hotels) did give us a bar credit for the difference in cost which was gratefully received.
Other than this room-type issue, which was not the fault of Forest Pines, all staff were extremely welcoming and helpful throughout our stay.

Partner

8/10

Excellent

21 Sep 2024

Lorraine

We had a really good overnight stay.

Only slight negative was the family room was prepared for 2 people not 3.
Need to provide more breakfast and not camomile tea. Not enough milk .
Even though we asked for more.
It was really not enough for 3 people. We like a nice cuppa often.

Lack of attention to detail.

Would of preferred a walk in shower as one guest disabled. Was a very slippery bath.

But didn’t impact and I should of checked this detail before booking.

Everything else was perfect.

Leisure Family

10/10

Exceptional

17 Sep 2024

iAN

Candy lover.

Once we got the correct room sorted it was really nice to be there. We had a walk round the grounds before dinner and they are in stunning condition. Food was superb, bed was really comfy, and breakfast was excellent. and good value for money too.!

Business

10/10

Exceptional

08 Sep 2024

David

Anniversary

Receptionist was professional and very helpful. All team members in other departments were great.
But the Receptionist was exceptionally with customer service.

Partner

6/10

Pleasant

01 Sep 2024

Anika

Room was not clean, carpet was not hoovered and toilet was not clean when i checked in to my room

Leisure Friends

8/10

Excellent

01 Sep 2024

Mina

Lovely hotel, good location and friendly staff

Leisure Partner

10/10

Exceptional

26 Aug 2024

Lynda

The hotel is good the staff are excellent food is expensive but lovely. We only had 1 hour in the pool for adult swim on the weekend. I was offered room for disabled which had shower toilet and i could leave my walker and clothes in and i had the key. All the staff were amazing.

Partner

10/10

Exceptional

23 Aug 2024

Colin

Set in a lovely surrounding, great facilities, large rooms. Staff all super helpful and friendly.. a great place to relax and unwind

Business Partner

6/10

Pleasant

18 Aug 2024

Mike

Housekeeping a disappointment

Overall the hotel is good our meals were excellent but we had no room service during our stay and had to use old towels as housekeeping had closed when we advised reception.

Partner

10/10

Exceptional

11 Aug 2024

sarah

Fantastic

Partner

10/10

Exceptional

10 Aug 2024

jayne

Perfect for our needs

Staff are great. Spa is lovely. Modern room. Free mini bar is a nice touch. It’s a long walk from reception to a lot of the rooms but that was fine for us. Well
Located. Decent breakfast. Would come back.

Friends_and_family Family

6/10

Pleasant

06 Aug 2024

Verified traveler

Nice hotel apart from traffic noise at night

The room and the bathroom was a good size & clean. The food was very nice. Only problem was the traffic noise, which was very loud in the night, which we could hear clearly in the room and so didn't get a good nights sleep, we informed the receptionist the next morning and they did apologise. Overall, the staff were friendly and if it wasn't for the noise, it would be a lovely hotel to stay at.

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

ruth

Lovely hotel clean tidy and all staff so helpful.Room was nice and well appointed.
Just stayed for 1 night but will return.

Leisure Partner