Name: Monte Carlo Inn Barrie Suites
Address: 81 Hart Dr, Barrie, L4N 5M3, CA

6/10

Pleasant

26 Jul 2026

Michel

Check in staff were quite rough around the edges, no class. Desk clerk looked like she hadn't washed her hair in days.

Pool has out of order.

Room was ok.

2/10

Poor

26 Jul 2026

Gary

The room pictures were not represented properly and the hot tub in the King Suite didn't work. The air conditioner barely worked and the room was pretty warm and it was very hard to get a good sleep. There was 2 TVs very close together and 2 remotes but only 1 controlled both TVs. When you turned one TV off the other would turn on. The front desk said they wouldn't do anything because it was booked through Expedia. I will never stay at this property again!!!!

8/10

Excellent

25 Jul 2026

Kailey

Great staff, the stay was good.

10/10

Exceptional

24 Jul 2026

Steve

Excellent endroit. Rien à redire !

8/10

Excellent

24 Jul 2026

Tracie

X

4/10

Poor

24 Jul 2026

Julie

Nous avons constaté, après y avoir dormi la nuit, que le couvre-lit était sale et n’avait visiblement pas été changé depuis les anciens clients… nous avons avisé la réception et avons montré une photo. Ils ne se sont même pas excusés. Ils ont seulement dit « it’s noted ».
Légère odeur d’humidité dans la chambre par ailleurs.
Aussi, le personnel à notre arrivée était très bête. Aucun sourire.
Le déjeuner était correct.
Il y a du stationnement, sans problème.
Nous n’y retournerons pas.

6/10

Pleasant

24 Jul 2026

Caroline

It's clean, a bit dated, needs some updates, staff were ok, a smile would not go a miss. Easy parking, A/C working. On the whole good for the price.

6/10

Pleasant

24 Jul 2026

Craig

Desk staff for check in and check out appear that they didn't want to there.

Not friendly like I was bothering them for a simple request

10/10

Exceptional

24 Jul 2026

Chelsey

Very comfortable. Staff is great. Anytime I'm in the area I love to stay here

10/10

Exceptional

24 Jul 2026

Holly

Stayed two night great stay no issues would stay again enjoyed the pool and the breakfast thanks

8/10

Excellent

24 Jul 2026

Harry

Good value and convenient

Self

6/10

Pleasant

22 Jul 2026

Ellen

Staff in breakfast room surly and unhelpful.

10/10

Exceptional

22 Jul 2026

Karoline

Very friendly staff and we found the beds very comfortable

10/10

Exceptional

21 Jul 2026

Cassandra

Clean room,comfortable bed,pleasant staff,great parking

Family_with_children

10/10

Exceptional

21 Jul 2026

Cassandra

Clean room,staff very friendly and knowledgeable,parking .

Family_with_children

10/10

Exceptional

21 Jul 2026

MEGAN

Place looks renovated or upgraded and not dragged out like other hotels. Room was clean and bed was comfy.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Michael

It’s a shame breakfast doesn’t start until 7 a.m.
One of the reception staff was very unwelcoming, making for an unpleasant check-in—though this was fortunately made up for by arriving to find a clean, comfortable room.

Partner

10/10

Exceptional

21 Jul 2026

Dave

We had a king bed room and it was what I expected. It was a clean and everything worked as it should

Partner

10/10

Exceptional

20 Jul 2026

Kenneth

Can't say enough positive comments about this property. It shines in everything. Staff are friendly and helpful in every way. The hotel looks great.
Only small item is, the fountain in the entrance way wasn't working. Small issue I know.

Self

10/10

Exceptional

20 Jul 2026

Brendan

Room was well kept!
No issues

8/10

Excellent

20 Jul 2026

Heather and Mario

The pool and area needed deep cleaning. The room was nicely furnished and the decor was great but on closer inspection the less visible areas needed cleaning. Written advice on how to turn the shower on would be useful. Great service by the young lady who checked us in and out. The food in the continental buffet was lacking.

8/10

Excellent

20 Jul 2026

Maneesh

Overall, it’s a very solid & convenient place to stay if you are traveling up north. I would definitely stay here again for the comfort and great highway access, but I’d probably plan to grab breakfast at a local diner down the street instead.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Mike

Rented a room for the night before a hospital stay. Did the trick.

Family

6/10

Pleasant

19 Jul 2026

Brenda

The property itself was nice.The rooms were well appointed, but I booked because of the saltwater pool, and it was out of service, i traveled from a distance and ended up there early. Don't try to
Arrive before three, they won't let you in.

Self

10/10

Exceptional

19 Jul 2026

René

Dans l’ensemble tout était bien.

Partner

10/10

Exceptional

19 Jul 2026

Roger

Hotel was well maintained room and bed lived up to my expectations, First time staying at a Monti Carlo Inn was not disappointed,
Wish room had USB C plug, it only had standard USB plugs and I forgot my adaptor,

Partner

4/10

Poor

19 Jul 2026

Hillary

I've been there often enough. It's time they replace the elevator, , the repairs never seem to work. And it takes days for them to get there and it's more than twice, it's happened to me, I think it's time they replace it, that is a bit very, very busy hotel.I love it always prior to this elevator issue.But it's ongoing too often now I probably could have put it towards the price of the new one or whatever it's actually need to be replaced.So that it doesn't keep breaking down.Thank you for understanding from a clients perspective. Anen

10/10

Exceptional

18 Jul 2026

Caleb

Great stay , would recommend . Friendly staff

Self

8/10

Excellent

18 Jul 2026

Mansik

He was very kind of service

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Melissa

Beds are super comfy. Nice a quiet.

Partner

10/10

Exceptional

17 Jul 2026

Albert

Place was clean
Staff helpfully
Parking was good except people using handicap with out stickers

Partner

8/10

Excellent

17 Jul 2026

Kenneth

Fantastic hotel with well kept rooms, hallway and staircase. Traveling for business, in janitorial, those are the things that I look at.

Self

10/10

Exceptional

17 Jul 2026

Kenneth

It is to me a high end hotel. Very well maintained and excellent staff.
The hotel has everything that you would expect to see in a high end hotel.
Pool has salt water which is amazing.
Would stay here again for sure.

Self

10/10

Exceptional

16 Jul 2026

Chris

Our stay was absolutely amazing! The staff was very kind. Everything was clean and the breakfast in the morning hit the spot. We will definitely look to stay here again.

Partner

10/10

Exceptional

16 Jul 2026

John

Poor lighting in the bathroom particularly when the shower curtain was used.

Partner

10/10

Exceptional

16 Jul 2026

Albert

Room clean
Staff were very good
Parking people take advantage of
Handicap parking
Ac
Work good
Pool was down

Partner

8/10

Excellent

16 Jul 2026

Erin

Convenient location right off the highway. Very helpful and friendly staff.

Self

8/10

Excellent

16 Jul 2026

sylvie

Comfortable bed, quiet, breakfast and parking included. Good price.

Partner

6/10

Pleasant

15 Jul 2026

Mackenzie

The jets in the jet tub didnt work but other then that it was a good stay

Partner

6/10

Pleasant

15 Jul 2026

Carole

The room itself was ok. But the so called free breakfast is horrible. There was two workers there wasn’t any bowls for cereal had to wait for some. No milk had to wait. No spoons had to wait. They should have a hot breakfast like every other places.

Family

10/10

Exceptional

15 Jul 2026

Gustavo

Pool's water was warm and not excessive chlorine so you can open your eyes under water, room towels were changed every day

Partner

8/10

Excellent

15 Jul 2026

ALISON

My stay! Hotel was spotless and staff were exceptional always willing to help us! Our room was perfect it was spacious, clean with plenty of towels. Beds and pillows were comfy. We stayed Mon to Tues and on these days there was only a cold breakfast otherwise 10/10 Excellent place to stay if your visiting the Barrie area. Location was great.

Friends

8/10

Excellent

15 Jul 2026

Deborah

The pool

8/10

Excellent

14 Jul 2026

William

This is always our go to hotel when staying in Barrie. Always the best value. The hotel is convenient, clean and the continental breakfast ample. The air conditioners work and are quiet too.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Micheal

The pool would rather small, six people in it and there's not a lot of space left. No hot tub.
The bathtubs are rather large, for an elder step in and out is not an easy feat.

Self

6/10

Pleasant

14 Jul 2026

Samantha

Unfortunately, my experience at the Monte Carlo Inn Barrie was overshadowed by the level of customer service. While the hotel itself was adequate, the interactions with the front desk staff (Heather) left much to be desired. I found the service to be unfriendly, unwelcoming, and lacking the basic level of hospitality I would expect from a hotel, both before arrival on the phone and during our stay.

A particular disappointment was the handling of breakfast, where inconsistent information was provided and the situation was dealt with in a dismissive manner rather than with understanding or a customer-focused approach. Small moments like these can make a significant difference to a guest's overall experience.

With more attentive, courteous, and solution-oriented customer service, this hotel could provide a much better stay. Unfortunately, based on my experience, I left feeling that guest satisfaction was not a priority.

Partner

10/10

Exceptional

13 Jul 2026

Deborah

Clean too
S and facility

Partner

10/10

Exceptional

13 Jul 2026

Michael

We booked the room at a great rate. Hotel is close the the downtown. Hotel staff were amazing.

Family

4/10

Poor

13 Jul 2026

Mike

Where do I start? Booked and stayed for 4 days. 1. the elevator was not operational the entire time and had to lift and carry our belongings up 3 flights of stairs during the hottest period of the summer. 2. Room service did not fully do their job for half the stay. 3. the hot tub in the suite expelled a brown water when jets turned on. 4. the drains in both the tub and sink did not properly drain. 5. the toilet did not properly flush. 5. The carpeting smelled like dirty feet. 6, The front staff did not seem to care. 7. Presenting a food voucher for the free continental bfast is absolutely a pain. Had this hotel booked again this September and obviously have since cancelled our stay. Hotel bookers beware!!!!!

Partner

6/10

Pleasant

13 Jul 2026

Ashley

it was alright for the price. they couldn’t give me a room key cause the doors weren’t working which was weird the door wouldn’t latch on the inside to lock. and toliet was running funny
didn’t complain cause it was one person working the front desk and had to wait like 15 mins for him to take me to the room and it was already late and i was exhausted

Self

8/10

Excellent

12 Jul 2026

Francesco

Always have a good time at Monte Carlos! Lots of towels!

Partner

10/10

Exceptional

12 Jul 2026

Aiden

🙃

8/10

Excellent

12 Jul 2026

Michael

Unfortunately the elevator was unavailable for my entire stay.

Self

10/10

Exceptional

12 Jul 2026

Thomas

La chambre était très propre. L'air climatisé fonctionnait vraiment bien l'emplacement est bon je n'ai rien à dire de négatif sur la chambre. Ce que je n'ai pas trouvé agréable cest le dépôt de 300$ en débit ou cash. Sur carte de crédit c'était 150$
Appart ça j'ai trouvé que c'était très bien surtout considérant que c'était moins cher qu'un motel à Montréal! Je recommande.

8/10

Excellent

11 Jul 2026

marc

Okay place for a quick stop in barrie

Partner

2/10

Poor

11 Jul 2026

Sharon

Unaware there was no restaurant. Website needs to be updated.
Service was terrible
Shower didn’t work
Shower rod fell ..almost hit us.
Terrible room service

Family_with_children

2/10

Poor

11 Jul 2026

Khwaja Rames

AC had very bad smell and I had to check out after 1 hour cause room got so warm and couldn’t turn AC on cause of smell. No window to open for fresh air also bed was dirty and I saw a bug in it.

Self

2/10

Poor

10 Jul 2026

Dave

The pool was close we wanted a room at the hotel because of the pool . The room didn’t lock anything like the picture…

Family_with_children

4/10

Poor

10 Jul 2026

Jaswinder

Staff behaviour ia very bad.their behaviour is very poor and they speak very rudely. Especially at the reception which was a terrible experience. The breakfast is not good either.and the washroom water supply is too slow. Flush tank also not working properly.i received no response when i complained about it. I wouldn’t advise anyone to stay there

Family_with_children

4/10

Poor

10 Jul 2026

Janet

We were giving no notice that the elevator in the hotel was not working. Put us on the 4th floor and said the stairs were right there. A discount for our stay would have been appreciated

Friends_and_family Family

4/10

Poor

09 Jul 2026

Paul

The room we stayed in was not very clean. The windows (interior) were filthy and have clearly not been cleaned in some time. The tub also had not received a proper cleaning for some time. The rooms claimed to be “newly renovated “ but judge by the buildup in and around the tub it’s been several years. We only received 1 coffee package in our room (2 people) and the toiletries were in desperate need to be refilled.

The staff were very uninterested in their guests. We walked by staff and front desk numerous times and they never acknowledged us or looked up from whatever they were watching on their screens. Never a “how is your stay” or even a simple smile and nod. When we checked out there was not even a “how was your stay” . The “hostess” for breakfast was more of a security guard that really didn’t want to be there. For a place that boasts “ home away from home” they really need to train their staff and management better on hospitality. We were there for 3 days and 2 nights so it wasn’t just a “bad day”.

There is just not enough space here to list every thing that was wrong and areas to improve the staff.

I would not recommend this hotel and don’t think I would ever stay there again. They just failed on the most basic of requirements for hotels.

Partner

8/10

Excellent

09 Jul 2026

Denise

Room was clean and the bed was comfortable, but the pillows were not comfortable. The pool was way too warm also. The $8 breakfast was ok. But not a lot of food

Self

10/10

Exceptional

09 Jul 2026

Ricardo

Clean rooms very polite staff

Self

2/10

Poor

08 Jul 2026

ariane

The guy at the front desk was rude, the room I had was dirty, smelt like cigarettes as well… would not recommend… AND the room on the picture when I booked the room was not the one I got.. really disappointed

4/10

Poor

08 Jul 2026

Claude

The property is clean, staff friendly & polite. Unfortunately, my reservation concluded with a room on the top floor with no working elevator. This was a problem for me due to a recent knee injury. I asked for a room on the ground floor, informed that this was not available. Painful ascent to my room, each this I entered the property or exited.

Self

8/10

Excellent

08 Jul 2026

Bill

Nice hotel, quiet, good bed air conditioning was fine, continental breakfast was limited. Only bad thing was that the elevator was down for four of the six days we stayed.

Partner

2/10

Poor

08 Jul 2026

James

Pool was gross, rusty windows & to much chlorine. Staff was rude during check in & check out. Through my license on the counter & did not tell us about the breakfast, locations of things around the hotel. Water foundation outside doesn’t work & is full of stale grime water. I will never stay at Monte Carlo inns ever again & will never recommend them to anyone.

Family_with_children

6/10

Pleasant

08 Jul 2026

denis

great location & friendly staff. the elevator was out of order which was inconvenient on the 3rd floor.

Self

6/10

Pleasant

07 Jul 2026

Kristin

The only elevator was out of order. We had to haul our luggage up 3 flights of stairs.

The citronella lemongrass soap was pungent and unpleasant. Did not want to smell like a bug repellent candle at the funeral I had come to town for. The conditioner made my hair feel like a rat's nest.

The continental breakfast was ok.

The salt water pool was small but ok.

The room wasn't cleaned properly and damp come morning. Did not want to walk barefoot on the carpet. My husband saw hair on the bathroom floor and mysterious red stains on the wall. And there was water around the toilet.

Partner

10/10

Exceptional

07 Jul 2026

Nicholas

Greats place and very clean

Self

2/10

Poor

07 Jul 2026

Shawn

When I arrived the elevator wasn’t working and the front seat was in the middle of an issue with a customer about rooms they promised and didn’t have. The staff said they were not able to do anything for the inconvenience of the elevator. The pool was not amazing. It was warm like a bath, with old, scratchy, tiny towels to use afterward. The door for the bathroom not only got stuck on the floor when you tried to close it but the frame has shifted so it doesn’t close properly without quite a bit of force. For the price the bed was comfortable and the ac worked but I wouldn’t put it on the list of places I recommend

Self

8/10

Excellent

07 Jul 2026

Mary

We normally stay at this hotel when in Barrie but are thinking if an alternative next time

Partner

2/10

Poor

07 Jul 2026

Jayanthan

Staff don’t know customer service

Partner

2/10

Poor

06 Jul 2026

Michele

Not hospitable. Poor breakfast. Very disappointed

Partner

10/10

Exceptional

06 Jul 2026

Randy

Clean and affordable. Staff were very friendly.

Partner

6/10

Pleasant

06 Jul 2026

Maria

Front staff were very abrupt upon check in

Partner

8/10

Excellent

06 Jul 2026

Barry

Large comfortable room pleasant and helpful staff. Good stopover. Breakfast could have been a little better it was very squashed into one area and very busy. If people were at the toaster you couldn’t get to the coffee. Every body in each others way!

10/10

Exceptional

06 Jul 2026

Robert

We stayed there over multiple weekends to attend medical and business appointments. One weekend the vending machine containing items that we needed and had forgotten like toothbrushes was broken, the next the pool was out of order, the next the elevator was broken and we were in a fourth floor suite with ten trips up and down the stairs with heavy boxes to lug up and down and I am in my late 60's. Overall, it was a nice room and some of the staff tried their best!

Partner

4/10

Poor

05 Jul 2026

Jason

We were on the 4th floor as we had booked a suite. Was told when we got there that the elevator was broken. So we had to haul our luggage up 4 flights. When we went to use the jacuzzi orange water came out. Left it running for 5 minutes and still had an orange color. For the cost of the room it wasn't up to par.

Partner

2/10

Poor

05 Jul 2026

Ramesh

Lift was not working completely for 2 days.
Bed was not comfortable.
They need to upgrade it, price doesn’t match with quality.
They need to modify breakfast items as well.

Partner

2/10

Poor

05 Jul 2026

Verified traveler

Elevator not working

Family

8/10

Excellent

05 Jul 2026

Julie

We had a great stay. Pool is a bit small and a hot tub would be ideal. Great price!

Family_with_children

8/10

Excellent

05 Jul 2026

Leo

The only thing I didn't care for is the fact that the tub surround and the chrome in the tub surround was covered in hard water stains

Self

10/10

Exceptional

04 Jul 2026

Roma

The room was clean, the bed was comfortable

Partner

6/10

Pleasant

04 Jul 2026

Brianna

For what you’re paying for, we weren’t exactly thrilled. Overall our stay was okay, however for requesting newlywed treatment we were a bit disappointed. Staff didn’t seem to care about anything other than our payment.

Partner

4/10

Poor

03 Jul 2026

Qunxia

In general, it is reasonable hotel. However, breakfast was the worst part, it mentioned “free breakfast”, however, you have to pay $8 per person to upgrade, otherwise, I won’t even call it breakfast, just like a donut from Tim Hortons.

Family

6/10

Pleasant

03 Jul 2026

Ronald

Broken elevator

2/10

Poor

03 Jul 2026

Matthew

Everything was broken it seemed…

8/10

Excellent

02 Jul 2026

Louise

Room choice was great, beds always most comfortable. Quiet floor. Disappointed pool was under maintenance again and no mention on Expedia. Woke up too late for breakfast .

Self

10/10

Exceptional

02 Jul 2026

Kyle

Clean room, great staff and helpful. Breakfast is great. Best value hotel in the area, kids love the pool too

Family_with_children

2/10

Poor

01 Jul 2026

Thehani

Do not let the reviews fool you; this place is awful and the staff are the absolute worst. Upon check-in, the room reeked of wet dog so badly we had to buy a Glade plug-in just to breathe. The toilet takes 10 full minutes to refill, and the shower spit out yellow water that ruined my hair (staff nonchalantly blamed highway construction, but it’s clearly ancient, rusty plumbing).
On day two, our key card randomly stopped working, forcing us to deal with the front desk just to get it reprogrammed. To make matters worse, the smoke alarm blasted at 7 AM; when we called for help, staff rudely snapped that no one could come for an hour. The carpet was damp and spongy, sheets were stained brown, and breakfast was a joke: gloopy No Name oatmeal. The staff could not care less about any of it; they were incredibly dismissive and hostile. Do not recommend. Save yourself and stay at the Holiday Inn instead.

Partner

4/10

Poor

01 Jul 2026

Lindsey

The staff working were extremely rude and unhelpful. The gym was pretty much non existent
The bed was uncomfortable and the pillows were awful

Self

10/10

Exceptional

01 Jul 2026

MEGAN

The room seemed to be nicely renovated. Very clean and the bed was really comfortable. The pool was small, but it wasn't busy when I went. The only thing I wasn't a fan of was the breakfast. There wasn't many options and you had to upgrade your voucher $8.00 to pick off a small selection of the menu (which usually consists of eggs, meat, potatoes, etc). My son was sad that they removed the French toast option. Overall, it was a nice hotel and I found it very well maintained and clean. Will book again in the future.

Self

10/10

Exceptional

01 Jul 2026

Fabrizio

I stayed there for one night....the room was clean...and I enjoyed my stay

Self

10/10

Exceptional

01 Jul 2026

Robert

Room was great..facilities really nice. Breakfast was really good. Staff could use a bit more friendliness.

Self

10/10

Exceptional

01 Jul 2026

Usha

All good
Reduce the small carpet

Friends

6/10

Pleasant

30 Jun 2026

Lynn

When i was checking in, their elevators were not in service, and they tried to give me a room on the 4th floor, and walk the stairs. Eventually she gave me a room on the first floor, an accessibility room, which I appreciated, but toilet was lose and it wasn't the best room.
I really liked the first room I had on a previous date.

Self

2/10

Poor

30 Jun 2026

Dhruv

I want to express my disappointment with the condition of the room I was assigned during my recent stay. The experience was so upsetting that my wife and I decided to check out immediately, cancel our trip, and drive all the way back to Welland from Barrie.
When we entered the room, we noticed several issues:
1) The bathroom hand wash basin was cracked.
2) The toilet had not been properly cleaned.
3) The shower head was covered with white/ red particles, which appeared to be mineral buildup or rust.
4)The bathtub drained very slow, suggesting it may have been clogged.
5) Scratches on TV
6) AC went not clean properly debris all around
Although these issues were concerning, we initially decided to overlook them and continue with our stay. We filled the jet tub to relax after continuous travelling from last 3 days , but after about 15–20 minutes, we noticed yellow particles floating in the water. We immediately got out of the tub and drained it. Once the water had drained, we found yellow mold around the jet openings inside the tub.
At that point, we no longer felt the room was safe or hygienic to use. We lost confidence in the cleanliness and maintenance of the room and decided to check out immediately. As a result, we had to cancel our plans and drive all the way back to Welland, which caused significant inconvenience, disappointment, and unnecessary travel.
The condition of the room fell far below the standard that any guest should reasonably expect.

Partner

10/10

Exceptional

30 Jun 2026

Ricardo

Staff was very pleasant and room was very clean

Self

10/10

Exceptional

30 Jun 2026

Robert

Really enjoyed my stay here the staff was very helpful