Best Western Plus Barrie

10/10

Exceptional

23 Jun 2026

Calvin

Beautiful room. Fast efficient check in

Family_with_children

2/10

Poor

22 Jun 2026

r david

Parking lot was like a massive tailgate party going on, kids running out of control running across entryway to parking. We almost hit them coming in. Parents standing around not paying attention.
We told the reception and they already called security, she also told them not to run around the parking and nothing changed. Never saw anything like it at a hotel and will never stay at this Best Western again.

Partner

10/10

Exceptional

19 Jun 2026

Bradley

We stay there every year for our golf trip of 12 guys. Excellent service and clean hotel.

Friends

10/10

Exceptional

19 Jun 2026

Gary

The woman that looked after the breakfast room was great! She greeted everyone entering the the room and made sure they found what they wanted.

Family

10/10

Exceptional

15 Jun 2026

Guylaine

Staff Very nice breakfast excellent parking in front of the room 👍

Partner

4/10

Poor

15 Jun 2026

jason

a

8/10

Excellent

14 Jun 2026

Philippe

Overall a good hotel (typical best western). The staff were very friendly and helpful as usual. The room was comfortable and the jet tub was great and worked as intended.

The amenities worked as intended and appeared to be well maintained.

The only two complaints, is that the food was kind of mediocre for the breakfast in terms of taste, we found some hair in the home cooked potatoes.

Also, the bead cover (Duvet) had some stains on there.

Still would recommend the hotel if you are in the area.

Partner

8/10

Excellent

11 Jun 2026

Charlotte

Nothing fancy but a nice hotel! Clean and with helpful staff. Breakfast had a few hot options, yoghurt, cereal, fruit, etc.

Self

10/10

Exceptional

07 Jun 2026

Paige

Nice property with easy access. Very clean with nice pool and workout area. Staff was friendly and helpful. Room was spacious clean and comfortable. Would recommend the property to anyone.

4/10

Poor

07 Jun 2026

Roger

The property is older and has had amateur looking renovations ( example: door on washroom carved out to clear toilet)

Not very clean and worn

All this despite a premium price for the property compared others nearby

Would not go back

8/10

Excellent

07 Jun 2026

NAZRUL

Not a big deal just a regular place to sleep for this category of hotel.

Friends_and_family Family

6/10

Pleasant

03 Jun 2026

Gaston

The hotel was empty yet moved us into a noisy area on main floor vs a quiet floor. Room was not ready, even at 5pm. We should have asked them to move us, but we were in bed, noise stopped after 11 but started again early morning.

Partner

10/10

Exceptional

02 Jun 2026

Maria

Outstanding customer service by all staff.

Partner

4/10

Poor

01 Jun 2026

Scott

The staff member said our date change was not communicated by the Expedia agent, so she was confused. Then she gave us a key card for a room that was already occupied!! We began opening the door and the occupants shouted at us. Very embarassing. Then she gave us a new room and it had 2 queen beds, when we specifically wanted a room with a king and sofa bed, so we had to get re-assigned 3 times. The hotel room was in rough condition. not well loved.

Family_with_children

10/10

Exceptional

28 May 2026

Calvin

Great.

6/10

Pleasant

26 May 2026

John

Was ok stay

Self

10/10

Exceptional

24 May 2026

Rachelle

The staff at check in were amazing, so friendly and helpful. Breakfast the next morning was great.

6/10

Pleasant

23 May 2026

Stuart

We had multiple days with only mild/cold water to bath with. We brought this up multiple times with the front desk and eventually a maintenance person was brought in to sort out the issue. The rooms are dated and the property shows it age. The pillows were extremely thin and we ended up buying a few pillows as we were staying for an extended period. The towels were well used, some of them should have been replaced or tuned into cleaning rags. I would recommend staying somewhere else.

Partner

4/10

Poor

18 May 2026

Alana

The water was never hot, which is especially disappointing with a jacuzzi suit. I complained and nothing with done about it. The room was mediocre for cleanliness. Breakfast and staff were great.

Partner

10/10

Exceptional

18 May 2026

Justin Johny

Excellent customer service.

Family_with_children

8/10

Excellent

17 May 2026

Anne-Sophie

Clean room, friendly breakfast staff, front desk attendant slightly unprofessional; failed to mention overcharging 500$ on for a 100$ deposit.

Friends

6/10

Pleasant

16 May 2026

John

I was on my way to the Collingwood area for a business meeting, and booked this hotel last minute. Good price, clean hotel and room. The gym is small and some of the equipment was not working. The breakfast was great. I would stay here again. Please fix the gym equipment and add a couple of yoga mats. Thanks!

Self

10/10

Exceptional

15 May 2026

Kassi

Great room, spacious! Extra room was perfect, air conditioning in both worked great. Overall comfy and easy exactly what we needed

Family_with_children

8/10

Excellent

13 May 2026

George and Sandra

No tv info in room or info on local restaurant's in
area. Both vending machines were out of order.
Breakfast was good. Staff were polite.

Partner

10/10

Exceptional

08 May 2026

alexander

Well impressed by this particular hotel.

Friends_and_family Family

8/10

Excellent

05 May 2026

Susan

Honestly a perfect spot for the night and in the middle of our travels. Room was clean, beds were comfortable, and the free breakfast was actually good with many options. Shout out to Summer who greeted us. She was very kind and insightful on where to go in Barrie in terms of shopping. Only note (which wasn’t a problem for us, I just forgot to mention it as we were leaving) was our bathroom at times smelled like cigarettes. It didn’t affect the whole room but was something we noticed, and was probably someone sneaking a smoke in the building unfortunately. Like I said it wasn’t a problem for my family and I, we genuinely enjoyed our stay and will rebook in the future when we’re in the area.

Family

4/10

Poor

02 May 2026

Chad

Room was in poor shape, tiles coming off the walls in bathroom, shower head not attached, mold on ceiling. Bucket in hallway catching a roof leak. Prob the worst hotel I’ve stayed at in years and not what we are use to

Family_with_children

4/10

Poor

02 May 2026

Aswani

Breakfast staff were friendly and helpful

Self

8/10

Excellent

27 Apr 2026

Dorothy

The hotel was comfortable and the beds were great.
However when we booked the room was advertised as “renovated” and I found the shower a little dirty and stained. Also we were there for a dance competition and were excited about the back-lit mirror for makeup application but our light was not working.
Our floor was stinky because people were smoking in their room.

Family_with_children

8/10

Excellent

26 Apr 2026

Karen

Did not eat breakfast

Friends

10/10

Exceptional

26 Apr 2026

Amber

Breakfast was great as well management was lovely

Family_with_children

8/10

Excellent

25 Apr 2026

Tom

Breakfast was well stocked and staff were.very friendly and helpful.

Partner

8/10

Excellent

21 Apr 2026

Thomas

It was clean and friendly

Self

10/10

Exceptional

20 Apr 2026

Reginald

Attentive staff , comfortable room , good breakfast

Partner

2/10

Poor

18 Apr 2026

Tavleen

The breakfast was subpar - I ended up going to Tim Hortons across the street. The mattress was horrible and the bathroom wasn't as clean as I would like.

Partner

4/10

Poor

16 Apr 2026

Rhonda

The breakfast was horrible.

10/10

Exceptional

15 Apr 2026

Charlene

Very clean, friendly & helpful staff. Very accommodating for my needs of fragrance free, they even removed the air freshener from the hall way for me.

Self

2/10

Poor

10 Apr 2026

Jeff

Last time I’m booking through Expedia. This hotel is not worth $968 for two nights. In town for a youth basketball tournament.
Will not be recommending or using Expedia again.

Family_with_children

10/10

Exceptional

10 Apr 2026

Micheline

Clean room and very good staff!

Family

10/10

Exceptional

10 Apr 2026

Tony

We stayed one night in a King Premium room. We asked during booking for a ground floor and the staff happily accommodated. At check-in, the staff were super friendly. The room was very spacious and had all the amenities (refrigerator, microwave, and even shower mats). We could even park outside the room and have access via the patio doors. The sofa bed was great and comfortable, as was the desk chair. You could tell that these are older rooms but they are kept in great shape. The breakfast was fantastic and had all that one would want. We will most likely use this hotel as our hotel of choice the next time we are staying in Barrie.

Partner

2/10

Poor

08 Apr 2026

NELLY

In addition to BROWN water in bathrooms, it seems that they have a ventilation problem:
1. When we entered the hotel, it smelled horribly like fish, which may be due due diff reason, but the smell was there for hours .
2. In the morning, I woke up with kitchen smells (not that bad, but still dont expect this as a feature)

Family_with_children

2/10

Poor

08 Apr 2026

NELLY

Honest opinion, hopefully will help management to improve and warn the guests in case its not improved:
**** Apparently its a known issue that Berrie's water pipes are not the best, half of the rooms have literally BROWN water coming out from the shower and the faucet.
==> Suggestion to future guests: As soon as you enter the room, check the water in the bathroom !!!!!!
It was very unpleasant surprise when we wanted to have a shower before bed after a tiring day and only after very long conversations, we were able to get a proper room with shower, which caused us to go to bed at midnight!!!! Everybody were frustrated and tired - literally ruined the whole experience.
==>Suggestion to management: Despite the fact that the front desk was nice and polite about it and its not their fault, as its a known issue, please make sure that before the room key is given, the room was actually inspected properly and it was done RECENTLY !

P.S: if no room would have found, the solutions we were suggested: 30$ credit or shower in a separate room, in my opinion , ITS NOT A SOLUTION!
Thankfully, room with proper shower was found

Family_with_children

10/10

Exceptional

07 Apr 2026

Nicholas

Amazing stay! Amazing Breakfast! Amazing Staff! Robert went above and beyond for us, we will definitely be back soon.

Partner

4/10

Poor

07 Apr 2026

Walt

Staff was very friendly. Pool was beyond frigid, basically unusable. Breakfast was decent, and the servers were very nice.

Partner

2/10

Poor

02 Apr 2026

Dare

Room was clean but they lost my diabetes medication and are not reimbursing me for it.

Self

6/10

Pleasant

31 Mar 2026

Stephen

Unfortunately there was kids running around the hotel. Terrible parenting. Security tried their best but the kids still all over knocking on doors.

Business

8/10

Excellent

30 Mar 2026

Donna

Breakfast staff was very pleasant and helpful. Buffet breakfast was well stocked.

6/10

Pleasant

29 Mar 2026

Alexander

The room this time around was not very clean the bed sheets had dried up snot on them then the curtains had i have no idea what behind them looked like blood ? I always do a bed bug matress check and i wish i had not looked the matress needs a rely good cleaning that probly wont clean it .

Family_with_children

6/10

Pleasant

24 Mar 2026

Sheri-Jane

Barrie Ontario is a snow town, and that's fine, but when you have a hotel in this town and you get alot of snow, then you should remove it...this hotel had massive snow piles that took up a 1/4 of their parking, their wasn't enough room for paying customers to park, they had to park in neighbouring companies and hope they didn't get a ticket.

8/10

Excellent

18 Mar 2026

Laurie

Large, spacious room with kitchenette. Affordable cost, with breakfast included, and a small heated pool.

Family_with_children

10/10

Exceptional

17 Mar 2026

rebecca

War and shallow pool great for kids. Great selection for breakfast

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Robert

Very good, will stay again.

Family_with_children

6/10

Pleasant

16 Mar 2026

Mario

Adequate for a short stay

Partner

8/10

Excellent

15 Mar 2026

Adrien

While the room is nothing fancy or modern, the comfort was top! Cleanliness is acceptable and what to expect from an older-style hotel. Breakfast was decent, and staff was amazing.
Front Desk's Robert went above and beyond to accomodate my mistake, whoch he didn't have to, but chose to anyway.

Business

8/10

Excellent

15 Mar 2026

Wesley

Could vaccuum halls more often

10/10

Exceptional

12 Mar 2026

Janine

Na

Family_with_children

10/10

Exceptional

11 Mar 2026

Janine

Na

Self

6/10

Pleasant

08 Mar 2026

Ed

Booked a Queen room with Expedia and was put in a double bed at the same price

8/10

Excellent

07 Mar 2026

Chad

Room was clean, staff was friendly. Breakfast was reliable.

Self

10/10

Exceptional

06 Mar 2026

Sylvain

Perfect thanks all

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Elsie

Room is clean and spacious. Staff are courteous and friendly. Location is convenient and the rate is reasonable.

Self

10/10

Exceptional

03 Mar 2026

Elizabeth

Overnight stay while travelling. Good location, everything we needed.

10/10

Exceptional

03 Mar 2026

Miranda

CLEAN ROOM

8/10

Excellent

26 Feb 2026

Karina

The hand soap smelt great ! Love the virus ! Room was clean ! Staff were great and breakfast was good :) No complaints here :)

Friends

10/10

Exceptional

19 Feb 2026

Brenda

Courteous staff, clean, centrally located, pretty quiet.

Partner

10/10

Exceptional

18 Feb 2026

Kevin

Helpful staff, nice room and hotel

Partner

6/10

Pleasant

18 Feb 2026

Penny S a

Room was run down. Vending machines don't work. Ceiling in the hallway leaking. Staff was friendly and efficient.

Partner

8/10

Excellent

14 Feb 2026

Michelle

Room was clean. Staff was nice. Breakfast was average. Pool and gym not so great.

Leisure Family

10/10

Exceptional

13 Feb 2026

Leeyan

The check in process was very quick and the young woman extremely nice. Our room was clean and fresh and the beds very comfortable. We had a fabulous night's sleep as it was quiet and peaceful. I highly recommend this great place. Oh...did I mention that the breakfast had a good variety of choices and very friendly staff!

Leisure Partner

6/10

Pleasant

12 Feb 2026

Darren

Everything was fine with the room. The TV however did not work correctly, you could change channels no problem but after a couple of minutes the screen would go black

Business Self

6/10

Pleasant

08 Feb 2026

doug

Room was clean, staff very courteous. Bteskfast was good.
We booked the room several hours begore arriving .
After checkimg in we put on our bathing suits.and proceeded to the pool.amd found out it was closed.
This was not indicated on the website we booked through.

4/10

Poor

07 Feb 2026

April

The hotel is run down, dirty and smelled bad.

Business

10/10

Exceptional

04 Feb 2026

Sabrina

Wonderful staff, clean and just lovely

8/10

Excellent

03 Feb 2026

Megan

Had a good over all stay no issues.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

suhas

Staff were great and accomodating

Leisure Family

8/10

Excellent

28 Jan 2026

Marta

Staff very polite

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Emily

Clean Room

Leisure Friends

2/10

Poor

20 Jan 2026

Charles

No internet no tv ..the other hotels around us have wifi services

Business Partner

4/10

Poor

20 Jan 2026

Gordon

The heat in the room was terrible. Room felt cold and was loud.

6/10

Pleasant

18 Jan 2026

Carol

Breakfast would be nice until10. Some like to sleep in when they r away

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Monique

Rooms were clean, staff were great

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Sharon

The room was spotless as was the hotel

4/10

Poor

13 Jan 2026

Tonya

Room was veery small. No place to eat or set other than on the beds. when booking it showed a kitchen, false we had a small fridge. They also don't clean your room. So we had take out containers everywhere. vending machine don't work. very outdated hotel for the price. They definitely cut every corner possible to save money. Never stay here again.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Darlene

Friendly staff, clean room

Leisure Family_with_children

8/10

Excellent

09 Jan 2026

Yifei

Everything is good, breakfast is very nice,

Business_and_leisure Friends

10/10

Exceptional

09 Jan 2026

Cathy

I don’t like how most of the hotels do not provide service to your room everyday anymore.
Breakfast was very good every day.
I was on the first floor and the room could use a make over. Previously stayed on the 3rd floor and the room was much better. My sister was on the. 4th floor this time and her room was excellent.

Partner

6/10

Pleasant

08 Jan 2026

Edmund

Room was satisfactory. Staff can be more helpful.

Business Self

6/10

Pleasant

06 Jan 2026

MANYAT

The room was clean but furnitures in room were flimsy. Additionally we did not received the same room that we booked through Expedia, and it would be nice to know why the room we booked were different from we received. Lastly staff were extremely helpful and friendly. Breakfast area was very clean and tables were cleaned right away after each use. Big compliments to staff who handled kitchen and breakfast area.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

DON

Ok so far. Just got here

8/10

Excellent

03 Jan 2026

Timothy

Lack of variety, Potato veggies too dry and chopped small to pickup. The service provider cleaned the table too close to us, looked like to ask us finish fast, made me lose appetite. We didn't eat enough and got hungry again in 2 hours after we checked out.

Leisure Family

6/10

Pleasant

01 Jan 2026

Lori

The room was below standard.. floors creaked and furniture would vibrate when you walk in the room

10/10

Exceptional

01 Jan 2026

shawn

Good place, swimming, gym and cleanliness and quiet

Leisure Family

10/10

Exceptional

31 Dec 2025

Qiang

Great

10/10

Exceptional

30 Dec 2025

robertson

great staff

Leisure Self

6/10

Pleasant

29 Dec 2025

Carol Ann

I was on the main floor, I found it very noisy and the walls are very thin. You could hear everything including people conversations like they are sitting at the end of your bed. Their free wifi did not work. The breakfast ends too early for myself. Rooms are clean and bed was somewhat comfortable

6/10

Pleasant

29 Dec 2025

michael

There was a water leak in front of our 1st room. And when went in and the first thing we saw was a beatle.
Time to change rooms
Room #2 - much better. Until the neighbours woke us up at 4:30am deciding it was time to wake up as well as everyone else
Room #3 - avg at best
You think with all the issues the hotel might have gone a little extra and cleaned room #3 at least once. Nope

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Meigan

Comfortable room, great hot breakfast, super friendly staff. Check in was easy and so was checking out. We had no issues while staying here, we would definitely stay again.

Leisure Partner

8/10

Excellent

28 Dec 2025

Jamie

Didn't get any new towels or have our bed made over our stay. But very nice room, hotel, breakfast area and selection. Would be better if breakfast was served until 10:30am though instead of 9:30am

10/10

Exceptional

27 Dec 2025

Kam

yes, good

10/10

Exceptional

26 Dec 2025

Alana

Great stay!