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Copthorne Hotel Palmerston North

Manawatu- Wanganui · New Zealand

110 Fitzherbert Avenue, 110View location

8.2/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.0/108.0
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Copthorne Hotel Palmerston North

Copthorne Hotel Palmerston North is a 2 minute walk from the city centre, 3km from Massey University, and 6km from the airport.

The hotel’s 76 guest rooms have options ranging from studio rooms, to family rooms and suites Rooms are designed with comfort in mind, offering a relaxing space to unwind whether staying for business or pleasure. Hotel facilities include a restaurant, bar, gymnasium, meeting rooms, room service, and a guest laundry.

The hotel also offers free car parking on site, and free golf passes. Jimmy Cook’s Kiwi Kitchen offers an authentic New Zealand dining experience. Using fresh local produce, our chefs combine the indigenous flavours of New Zealand to create a menu full of Kiwi favourites in a relaxed dining environment.

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A stay at Copthorne Hotel Palmerston North places you in the heart of Palmerston North, within a 10-minute walk of The Square and Palmerston North Convention Centre. This hotel is 0.4 mi (0.7 km) from Te Manawa and 0.4 mi (0.7 km) from City Library.

Make yourself at home in one of the 76 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Clean. We Care. We Welcome. (Millennium)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All Standard Rooms are located directly outside of the the main building.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
    • Rollaway bed fee: NZD 40.0 per day
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Chinese (Mandarin)

Nearby attractions

The Square 0.5 km / 0.3 mi
Palmerston North Convention Centre 0.7 km / 0.4 mi
City Library 0.7 km / 0.4 mi
Te Manawa 0.8 km / 0.5 mi
Centrepoint Theatre 0.8 km / 0.5 mi
New Zealand Rugby Museum 1.4 km / 0.9 mi
Community Leisure Centre 1.6 km / 1 mi
Victoria Esplanade 1.7 km / 1.1 mi
Esplanade Scenic Railway 1.8 km / 1.1 mi
Arena Manawatu 2 km / 1.2 mi
Palmerston North Hospital 3.6 km / 2.2 mi
Manawatu Toyota Raceway 6.4 km / 4 mi
Sanson Community Library 24.1 km / 14.9 mi
Skyhawk Playground 24.1 km / 14.9 mi
Sanson Library 24.3 km / 15.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2014
  • Total number of rooms: 76
  • Number of floors (main building): 6
  • Twin rooms: 44
  • Double rooms: 25
  • Junior suites: 4
  • Family rooms: 3
  • hotel
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Show 55 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Gym
  • Luggage room
  • Dining area
  • Clothes dryer
  • Library
  • Towels and bed linen
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant: 2
  • Conference room
  • Meeting room: 4
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carteExtra charge
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 24 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable6 photos

    Copthorne Hotel Palmerston North

    FAMILY ROOM STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed, Rollaways on demand
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • 220V power supply
    • Alarm clock
    • Extra beds on demand
    • Toiletries
    • Desk
    • Make-up mirror
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 20 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    Copthorne Hotel Palmerston North

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • 220V power supply
    • Alarm clock
    • Extra beds on demand
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    Copthorne Hotel Palmerston North

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Hairdryer
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Copthorne Hotel Palmerston North

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 24 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable6 photos

    Copthorne Hotel Palmerston North

    JUNIOR SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Copthorne Hotel Palmerston North

8.2
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Steven
Quiet rooms great view to the north and handy location
Self
8/10
Excellent
12 Jul 2026
Yopie
Location close, walking distance to restaurant & mall. Our stayed 2 bedrooms overall was alright.
Friends_and_family Friends
10/10
Exceptional
12 Jul 2026
Ben
Was just what we needed
Partner
8/10
Excellent
05 Jul 2026
Angus
Great food
Partner
6/10
Pleasant
28 Jun 2026
Sam
We got 2 family rooms. 1 smelt so musty and damp. It was wet outside which made the door sill very slippery. We had 2 people slip on it. The other room had a large trail of ants
Family_with_children
10/10
Exceptional
28 Jun 2026
Simon
Really enjoyed my stay here. Great location and hotel great! Only down side is the height of the shower, it was very low.

Would highly recommend and will stay again
Partner
6/10
Pleasant
05 Jun 2026
Chris
No staff at bar, meal was average
Staff at reception were v good
Self
8/10
Excellent
17 May 2026
Sandra
The Copthorne is a central and easy place to stay in Palm North . Updated exterior is contemporary and more appealing . Great that rooms now have heatpump/ AC. Reception staff always helpful and ensure a smooth check in/ out.
Self
8/10
Excellent
01 May 2026
Leanne
Nice team, good rooms
Self
10/10
Exceptional
26 Apr 2026
Katrina
The staff were absolutely amazing. They were all friendly, attentive, and just all round awesome! The room was fantastic, and a shout-out to the super comfy bed.
Friends_and_family Friends
10/10
Exceptional
24 Apr 2026
Cassandra
Plenty of parking. Great staff and clean rooms.
10/10
Exceptional
20 Apr 2026
Emma
Always nice place to stay
Shower pressure wasn’t that great but everything else great
Partner
10/10
Exceptional
09 Apr 2026
Margaret
I would update the pillows. Everything else was great!
10/10
Exceptional
04 Apr 2026
Robert
We love all Copthorne Hotels. This one in no exception.
Friends_and_family Friends
10/10
Exceptional
28 Mar 2026
Lee
Good check in. Friendly warm welcome, definitely stay again
Friends_and_family Family
6/10
Pleasant
24 Mar 2026
Garry
The best part about the hotel were the bar and foyer. Friendly staff. Our room overlooked a derelict building. Room in need of updating and very noisy. Wouldn’t stay here again.
Partner
2/10
Poor
05 Mar 2026
Maurice
Kitchen and restaurant staff were definitely not attentive. No coffee until we told them, no toast bread until we told them, no milk until we told them etc. Not good considering the price. Seriously understaffed. I would never stay there again.
Partner
10/10
Exceptional
29 Jan 2026
Karl
Big, big suite. Great bathroom. It was very noisy though. There was renovations demolition happening next door! Not the hotels fault. But would have been nice to have known
Partner
10/10
Exceptional
12 Jan 2026
KERRY
Quiet, clean and comfortable room. Friendly staff.
Leisure Partner
8/10
Excellent
05 Jan 2026
imran
Room and the washroom was clean and comfortable. However the cutlery was not clean.
6/10
Pleasant
05 Jan 2026
Edward
Next door’s extraction fan was too noisy at night
Leisure
8/10
Excellent
04 Jan 2026
Gayla
New property, lots of construction going on around the hotel
Self
10/10
Exceptional
04 Jan 2026
Lisa
Sadly no outdoor pool.
Shower was grimey around the floor fixtres.
Great otherwise.
Leisure Family_with_children
8/10
Excellent
14 Dec 2025
Grant
It would have been good to have two chairs in the room
Leisure Partner
10/10
Exceptional
06 Dec 2025
Pauline
Excellent
6/10
Pleasant
24 Nov 2025
Glenn
Modern room
Lacking some of the things to be a quality suite
Business Self
8/10
Excellent
16 Nov 2025
Steven
Room is spacious & well set out with comfortable bed, but pillows were very thin and disappointing. The water pressure in the shower was also weak and invonsistent.
Partner
8/10
Excellent
15 Nov 2025
Andrea
Everything was okay about our stay. Nothing stood out as negative or amazing, just average.
Family
8/10
Excellent
14 Nov 2025
Janice and malcolm
Yes staff good. Room clean.
6/10
Pleasant
01 Nov 2025
Jade
Tidy inside the building.
Leisure Partner
6/10
Pleasant
13 Oct 2025
Sally
I booked a room in a hotel and was put in an old building in a family room. Not what I booked at all.
Business
6/10
Pleasant
12 Oct 2025
Nico
Thank you for the lovely stay, it suited all my needs, but I feel the place is a bit outdated and is priced over budget.
Business Self
10/10
Exceptional
29 Sep 2025
Mark
Great place to stay
Business Self
6/10
Pleasant
27 Sep 2025
Mike
Mattress was super soft made sleeping very hard as you sunk into the bed.
Water pressure was terrible, no real water flow at all in shower or bathroom tap
Waited for 5 minutes to be seated at breakfast when only a few people were dining, had to go and find someone. The food when served was ok, coffees were cold
WiFi was intermittent and had to renew every 24 hours
Basically the hotel is not up to Millennium standard
Location was good though
Staff very friendly and helpful
Leisure Partner
10/10
Exceptional
23 Sep 2025
dave
Nice location
Partner
10/10
Exceptional
22 Sep 2025
Shelley
Quiet, clean and a comfy bed. Friendly staff.
Business Self
4/10
Poor
14 Sep 2025
julia
We stayed on a Saturday. There was just one staff member running the restaurant + bar + room service. The poor person was run off their feet. We waited and waited for the bill, walked up and down, and ended up giving up and going back to our room.
The room was a good size. However, the bathroom water pressure was abysmal and to top it off, there was basically no hot water to the point where we didn't bother showering the following morning as a result.
When we checked out, the person at the front desk didn't ask how our stay was, and if everything was okay, which is a stock-standard question to ensure quality control. It was super disappointing. We don't be back.
Leisure Family
8/10
Excellent
08 Sep 2025
Bronwyn
Great location & clean & tidy rooms
Business Self
10/10
Exceptional
28 Aug 2025
Russ
The room was very good, nice and tidy but the TV did work properly and it was a bit noisy as you can hear people in the corridoor and adjoining room.
Leisure Family
10/10
Exceptional
24 Aug 2025
June
Easy online booking, walking distance to shops, great view from the room, restaurant if desired.
10/10
Exceptional
22 Aug 2025
Cameron
Friendly and helpful staff made the experience much more pleasurable place was clean and tidy will defiantly be staying here again
Leisure Family
8/10
Excellent
09 Aug 2025
Dale
Was disappointing to see how rundown the grounds were. Room very clean and staff very good. Guess it’s a sign of the times
Business Family
10/10
Exceptional
03 Aug 2025
Steven

Catch up with family

Great hotel for convenience & overall amenities. Spacious room with everything we need.
Partner
6/10
Pleasant
01 Aug 2025
Jess
The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was \"Oh, thats a shame\". Pretty disappointed.
Business Self
6/10
Pleasant
27 Jul 2025
Carol
There was no hot water which sounds like a common problem there
Leisure Family
10/10
Exceptional
18 Jul 2025
Valerie
We were only there one night but found staff and room just lovely, the young girl in the bar was such a friendly and helpful person - it was all great!!
10/10
Exceptional
08 Jul 2025
Tawhai
Great and helpful staff
Leisure Family_with_children
8/10
Excellent
29 Jun 2025
simon
it was ok
Leisure Family
8/10
Excellent
29 Jun 2025
Cath
I was quite disappointed I could not have a snack or drink from the room. Apparently the mini bar idea was cancelled over Covid. This should be reinstated as I know it is a welcome treat and convenience for being in your room especially when you do not have transport and the weather is terrible.
8/10
Excellent
26 Jun 2025
Winette
Clean, spacious room, everything I needed for a one night stay
Business Self
4/10
Poor
25 Jun 2025
Trevor
Tv and phone don’t work properly and staff did nothing about it.
There’s a fan in the bathroom that can’t be turned off. Very annoying
Business Partner
8/10
Excellent
23 Jun 2025
Norma
Good rooms very tired need a revamp
Business_and_leisure Partner
6/10
Pleasant
22 Jun 2025
Bernice
Normally stay here and have excellent stay but after trying to shower that night no hot water, AC that only trickled out heat on full! and no spare blanket so doubled over duvet to warm. Lovely clean rest of facilities and staff very friendly. Will give another chance as hope only one off.
Business
10/10
Exceptional
21 Jun 2025
Saimoni
Great stay for a weekend getaway. Rooms were nice and clean and service from reception was amazing. I love how there’s a locked carpark just feels a little bit more safer.
Super close to all shops bars and cafes
Partner
10/10
Exceptional
17 Jun 2025
Daryl
Excellent central hotel. Walking distance to central Palmerston North. Easy check in, very pleasant room, good restaurant and bar. Well worth staying there.
Business_and_leisure Self
6/10
Pleasant
13 Jun 2025
Sokchea
No teeth brush and water for the room
Leisure
10/10
Exceptional
12 Jun 2025
John
Perfect location and an excellent room. Parking facility was easily accessible.
Leisure Family
8/10
Excellent
04 Jun 2025
Daneel
Very clean and tidy
6/10
Pleasant
01 Jun 2025
Meritiana
Convenient location to amenities and food
Leisure Partner
6/10
Pleasant
30 May 2025
Verified traveler
Undergoing renovations. Gym opens at 7am which is not ideal when you are travelling on business. Otherwise fine.
Business
10/10
Exceptional
26 May 2025
Lisa
I like its cleanliness. I am not used to the shower head being fixed.
Leisure Partner
10/10
Exceptional
25 May 2025
michael
Good location as close to CBD.
Recently renovated room with large viewing window. Great view of Palmerston North.
Heat pump also installed. Instructions needed for heat pump operation.
Friendly and helpful staff.
Shower mat needed as floor very slippery.
Leisure
10/10
Exceptional
24 May 2025
Jackie
Very happy staying here, even though renovations being done at the time
Leisure Family
6/10
Pleasant
15 May 2025
David
Perfectly fine, but there was significant construction work going on at the time I stayed
Leisure Self
10/10
Exceptional
11 May 2025
Boele
Very good price for the hotel, no complaints.
Business
8/10
Excellent
05 May 2025
Paul
Rooms excellent, all fresh and new, great bigger than king-size bed. Restaurant staff were wonderful, meals great. Why is a decent coffee extra at breakfast? We dislike coffee from urns. Cereal bowls toooooo small.
A big thank you to the staff for wonderful service in what must still be trying conditions as outside of building is maintained and repainted. Bonus is that work men only start at 9am. No doubt grounds and road markings will be redone after work on building completed.
Leisure Partner
10/10
Exceptional
29 Apr 2025
Ivan
Great breakfast
Leisure Self
8/10
Excellent
29 Apr 2025
Chris
The staff were excellent. Convenient and the rooms were well appointed with everthing i needed
4/10
Poor
26 Apr 2025
Sandra
Arived for 2 pm booking room not ready till 3..
Went for a drink no Coca-Cola as a mixer
Order the advertised coffee and muffins...no muffins.
Drink bar unattended
Had to look for staff on several occasions.
Looked out window to see nothing but scaffolding.
Very disappointed would never recommend.
Leisure Partner
6/10
Pleasant
25 Apr 2025
Sarah
Unfortunately there was construction underway during our stay which made it a bit messy.
Leisure Family_with_children
10/10
Exceptional
23 Apr 2025
Julie
Very handy to the middle of town
10/10
Exceptional
27 Mar 2025
Julie
Nice place to stay. Would be even better once construction is finished
Leisure Partner
10/10
Exceptional
25 Mar 2025
Cushla
Its been renovated but the outside is dirty
Leisure Partner
10/10
Exceptional
22 Mar 2025
Marlene
Nothing to dislike, it was lovely.
Business_and_leisure Self
4/10
Poor
22 Mar 2025
David
Price was great but hotel is under heavy renovation. Twin room was actually a double room so they moved us to a so called suite which was actually an old tired motel unit. Only real good thing was the low price. No mention when we booked that the hotel was under renovation
Business_and_leisure Family
8/10
Excellent
08 Mar 2025
Steven
Always enjoy my stay. Huge renovations with minimum interruption to improve guests stay.
Would be great to upgrade T.V’s to include Netflix. That’s my personal opinion.
Business Self
8/10
Excellent
20 Feb 2025
Erlene
Please provide complimentary bottled water. Thank you.
Business Self
10/10
Exceptional
05 Feb 2025
Juneea
Awesome stay for short notice
6/10
Pleasant
26 Jan 2025
Mark
Would have been nice to know that the property is under construction looks rundown from outside.
Leisure Self
8/10
Excellent
08 Jan 2025
Toni
Great location friendly staff.
Leisure Family
6/10
Pleasant
08 Jan 2025
David

Beautiful View and Enjoyable Stay

An enjoyable stay in Palmerston North Copthorne. However, the renovations in part of the hotel had the room smelling of paint for some of the evening. There was also no clear signage at the entry to welcome us in through the construction area.

It would have been nice to have some acknowledgement of the renovations which the staff seemed to pretend were not happening. Even with some noise and disruption there were no signs excusing the work or impact.

The room was clean & comfortable with one notable exception. The top bed sheet had someone's blood stain on it. Possibly from a previous occupant, or maybe how the sheets arrived from their laundry service. To the hotels credit, this was rectified immediately when we found it (at 11pm).

Despite these two issues we enjoyed our time and the wonderful view.
Partner
10/10
Exceptional
02 Jan 2025
Bradley
I found the overall facilities and accommodation very modern, and contained all the comforts and conveniences expected at such an edtablishment. The renovations taking place on site couldn't be helped; it is what it is.
Leisure Friends
10/10
Exceptional
01 Jan 2025
Maria
Lovely quiet unit.
6/10
Pleasant
31 Dec 2024
Maggie
We did not know that the property was in the middle of extensive renovations but the workers were as quiet as possible. The shower was very dangerous without grabrails. The meal in the restaurant was disappointing as the fish was over cooked, tough and dry.
10/10
Exceptional
31 Dec 2024
Mohammed
Great
8/10
Excellent
30 Dec 2024
Susan

Overnight stay

Being renovated so partly has scaffolding & building work going on. My room was great. Other guests on my floor rudely allowed their children to run up & down the corridor late at night but hotel was great.
Self
6/10
Pleasant
29 Dec 2024
Yu
I stayed for a night, the property is under renovation but this was not disclosed to me at booking. Overall i think it would become good after the renovation is done
Business_and_leisure Self
10/10
Exceptional
25 Dec 2024
Jonathan
Under renovation until March 2025 but still a great place to stay. Very close to a shopping mall which is handy. Family accomodation was excellent for 2 adults and 3 small children.
Leisure Family_with_children
10/10
Exceptional
17 Dec 2024
Elizabeth
Great having a King side bed and lots of room space.
Lovely staff.
Partner
10/10
Exceptional
16 Nov 2024
Paul
All good
Leisure
6/10
Pleasant
12 Nov 2024
Brett
Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time
Business Self
10/10
Exceptional
10 Nov 2024
Steven
In town ro visit family.
Partner
2/10
Poor
22 Oct 2024
Betty
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
8/10
Excellent
07 Oct 2024
Les
T
10/10
Exceptional
05 Oct 2024
MJ

Relax & enjoy this stay

Lovely stay
Self
8/10
Excellent
23 Sep 2024
Elizabeth
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Leisure Family
10/10
Exceptional
21 Sep 2024
Jack
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Partner
4/10
Poor
19 Sep 2024
Kylie
This property is under construction….the construction noise started at 8:30am and was restless!
Leisure Self
8/10
Excellent
18 Sep 2024
James
Under construciton, workers started early
10/10
Exceptional
17 Sep 2024
Jennifer
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
Partner

Location & surroundings

Copthorne Hotel Palmerston North
110 Fitzherbert Avenue, 110, Palmerston North, New Zealand

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Copthorne Hotel Palmerston North

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