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Comfort Hotel Niigata

Niigata · Japan

3-3-1 Benten, Chuo-kuView location

8.4/10Excellent311 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location9.0/109.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Niigata

The hotel provides easy access to the Niigata Station train depot. Local points of interest, such as Niigata Airport, the Marinepia Nihonkai Aquarium and the Toki Messe Convention Center, are minutes from the hotel. Kansai International Airport is approximately 9 km from the establishment.

Whether guests are travelling for business or pleasure, the hotel is a good choice for convenient and affordable accommodation in the area. Its courteous staff and countless amenities will make guests' stays memorable.

Fully air-conditioned, facilities available to guests at this 196-room city hotel include a reception area with lift access and a laundry service. All guest rooms are air-conditioned and come equipped with warm water shower/toilets and hairdryers.

Other in-room amenities include a television, fridge/freezer and individually regulated air conditioning and heating units. Non-smoking rooms are available to be booked on request.

Read more about this hotelShow less

Guests looking to stay in shape can enjoy a workout at the gym and fans of the fairway can head to the nearest golf course, which is about 20 km from the hotel. The hotel offers a continental breakfast service for guests.

A stay at Comfort Hotel Niigata places you in the heart of Niigata, within a 5-minute drive of Aizu Yaichi Memorial Museum and Pier Bandai. This hotel is 1.1 mi (1.7 km) from Bandai Bridge and 1.2 mi (1.9 km) from Jotokuji Temple.

Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as desks and electric kettles. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Self parking fee: JPY 1600 per night
    • Crib (infant bed) fee: JPY 1100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Aizu Yaichi Memorial Museum 0.9 km / 0.6 mi
Pier Bandai 1.4 km / 0.9 mi
Bandai Bridge 1.7 km / 1.1 mi
Jotokuji Temple 1.8 km / 1.1 mi
Befco Bakauke Observatory Room 1.8 km / 1.1 mi
Honcho Chuo Ichiba 1.9 km / 1.2 mi
Toki Messe 1.9 km / 1.2 mi
Nishibori Rosa 2.1 km / 1.3 mi
Niigata Prefecture Memorial Hall 2.1 km / 1.3 mi
Hakusan Shrine Torii Gate 2.3 km / 1.4 mi
Hakusan Park 2.4 km / 1.5 mi
Niigata City Performing Arts Center 2.4 km / 1.5 mi
Niigata Prefectural Civic Centre 2.4 km / 1.5 mi
Enkinkan 2.4 km / 1.5 mi
Hakusan Shrine 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 196
  • Number of floors (main building): 12
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
Show 23 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Golf
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 18 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    Show all 11 amenities
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    TWIN NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Mini fridge
    Show all 11 amenities
    • Desk
    • TV
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Mini fridge
    • Desk
    • TV
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Niigata

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Niigata

8.4
Excellent
311 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
21 Apr 2026
Seiji
the staff's service was very pleasant
Self
8/10
Excellent
20 Apr 2026
Mark
It’s a small room with a small bathroom. Comfortable for one person for 2 nites. A comfortable double bed, but with a single pancake pillow. It was a good breakfast
Self
8/10
Excellent
12 Nov 2025
John
Clean and tidy. Good breakfast.
Partner
10/10
Exceptional
04 Oct 2025
Paul
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
10/10
Exceptional
27 May 2025
Yan
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Self
10/10
Exceptional
10 Mar 2025
Monika
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Business_and_leisure Self
10/10
Exceptional
15 Nov 2024
philip
Excellent hotel
10/10
Exceptional
25 Oct 2024
Sherry
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Leisure Partner
6/10
Pleasant
22 Sep 2024
Karen

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Friends_and_family Family
6/10
Pleasant
02 Aug 2024
Anastasiia
terrible breakfast. not tasty dishes that are impossible to eat.
Business_and_leisure Family
2/10
Poor
16 Jul 2024
Yoichi
エアコンの送風口が埃まみれで、風量も一定で安定しておらず非常に寝苦しかったです。
Leisure Partner
10/10
Exceptional
30 May 2024
CHIZUKO
great breakfast , close to train station , will stay here again

wonderful stuff
Leisure Family
10/10
Exceptional
02 Dec 2023
Vu Huyen
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan.
I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table.
Good place for business trave or short stay

Partner
6/10
Pleasant
05 Aug 2021
Verified traveler
The staff was friendly and the property was clean. The only draw back was an uncomfortable bed and pillow.
Business Self
8/10
Excellent
09 Apr 2019
Verified traveler
This is a nice hotel with good breakfast. It is in a good location near Niigata train station.
Friends_and_family Family
10/10
Exceptional
17 Oct 2018
Verified traveler
Great hotel for the price. Great breakfast. Good location
10/10
Exceptional
27 Aug 2018
Verified traveler

Clean room and convenient location.

Great place! Very convenient from Niigata train station, several eateries nearby. 15min bus ride to sado island ferry. Small but Clean room. Reception is very helpful too. I asked the manager if he can help me call the nearby rental car services for availablity, but there was no pick up of phone. So he helped to carry my luggage to the car rental shop to rent car
8/10
Excellent
12 Aug 2018
Traveling
Staff were excellent, helpful with a smile. WiFi was consistent, secured, and strong. They had notes typed in English ready with the basics of laundry, wifi, breakfast hours, etc. Very handy.

The hotel is easy walking distance from the train and the bus station, where you can catch one or both of the loop line buses which go to major attractions. Do not miss the aquarium, right on the sea of Japan.

The bed was good and they offer \"eco\" service, with just trash removed daily and fresh towels left by your door for your use if you need same.

Breakfast was plentiful and offered a nice variety. The breakfast room can get crowded, but the efficient staff kept the food well supplied.

The room was small for two people with roll bags, but accurately described and pictured on Expedia website.

Recommend this hotel
8/10
Excellent
12 Apr 2016
Verified traveler

Better than expected

Stayed here for a couple of nights. Was quite impressed, rooms were clean and functional, not the largest but complimentary breakfast was included which we were not expecting as was not included in our booking. Very close to the train station also. Niigata itself is nice but not much to do but if I did go back I would stay here again if it was only a short stay.
8/10
Excellent
09 Oct 2015
Vicky

Two night stay near. Niigata station

The hotel was perfect for our two night stay in Niigata. The rooms were small but very clean and comfortable The staff spoke enough English to understand our requests.
Partner
8/10
Excellent
30 Jun 2026
???
駐車場がもっと欲しかったです！
でも、その他は満足です！
Self
4/10
Poor
29 Jun 2026
Hiroaki
6:30からの朝食頂きました
相当人数並んだあとから席の確保を先にと誘導されており
10/10
Exceptional
28 Jun 2026
WATARI
清潔感あり。無料朝食も充実。コスパ良しの駅前ホテル。
Self
8/10
Excellent
17 Jun 2026
tooru
新潟駅から近く利便性が高いホテル。朝食バイキングは無料でありがたいと思う。味に関しては及第点。機会があればまた利用したい。
Partner
10/10
Exceptional
15 Jun 2026
Pinardi
Sangat nyaman dan dekat sekali dengan station
Business
10/10
Exceptional
11 Jun 2026
TAMURA
朝食は種類もあり、味も満足できました。
飲み物もスムージー等も用意され満足できました。
Self
8/10
Excellent
06 Jun 2026
Ai
研修先が少し離れていたので、自転車が借りれるのが大変助かりました。
Self
8/10
Excellent
04 Jun 2026
Kazuhiro
部屋は清潔でした。出張での利用だったので、軽く済ませるには十分でした。
出張の際にはまた利用したいです。
Self
8/10
Excellent
30 May 2026
Kaori
部屋で飲めるお茶類があれば良かったです。
スタッフの皆さんはとても対応が良くて
和みした。
朝食はたけのこ汁が美味しかったです。
窓の外は建物が…景色が全く見えなかったのがとっても残念でした。
Self
6/10
Pleasant
22 May 2026
NOBUMASA
ホテル自体は非常によかったのですが、ホテルの駐車場は１７時の時点で満車
少し離れた一般駐車場に停めたのですが、雨が降っていたのであまりいい感じはしませんでした。
あと、喫煙場所はホテルの外に設けてくれてますが、雨への対応ができてないので、濡れながら吸う羽目になりました
Self
6/10
Pleasant
30 Apr 2026
Yoshio
美味しかった。
Family
8/10
Excellent
26 Mar 2026
Yukihiro
駅からやや遠いのが唯一の欠点。
10/10
Exceptional
21 Mar 2026
tomoko
無料の朝食が美味しかった！
Self
8/10
Excellent
12 Mar 2026
AYAKO
フロントの方も新設
10/10
Exceptional
11 Mar 2026
Yukihiro
綺麗で過ごしやすかった
6/10
Pleasant
26 Feb 2026
yumiko
問題なし
10/10
Exceptional
28 Jan 2026
SHUNICHI
ベッドに眼鏡置きのスペースとコンセントも近くにありスマホを手元にありながら充電も出来、快適でした。　　
朝食も充実しており、地元産のご飯と味噌汁は絶品でした。
Business
4/10
Poor
19 Dec 2025
Shinko
受付の女性スタッフの対応が冷たくて残念でした
Friends_and_family Family
8/10
Excellent
12 Dec 2025
kiyomi
客室は清潔で、隣の部屋や廊下の音など気にならず、騒音もなく環境は良かったです。私は時間の関係で食事はとっていませんがフリードリンクは利用できました。気軽に利用できてよかったと思います。寝巻も、エレベーターホールに設置されていて自由に利用できてよかったです。
10/10
Exceptional
08 Dec 2025
Maki
外から見ると建物が古いようにも感じられましたが、ホテル内は大変清潔で快適でした。スタッフの皆様も親切で、安心して過ごすことができました。
朝食も和洋食様々な種類を準備してくださっており、おいしくいただきました。
Business Self
8/10
Excellent
29 Nov 2025
hitoshi
よかったです。
8/10
Excellent
27 Nov 2025
Shinichi
エアコンがちょっと古くて、音がしましたので、もし、新しいエアコンであれば嬉しいです。
8/10
Excellent
20 Aug 2025
万里子
スタッフの対応も良く、朝食も美味しかったです。
Leisure Partner
6/10
Pleasant
04 Aug 2025
??
いつも栄養ある個性的な美味しい朝食や素敵な本が揃っているブックライブラリーが大好きで、何回も利用していますが、今回はエアコンが生臭く、朝のどが痒く、見るとホコリが溜まっていました。窓を開けられないので、エアコンの清掃を定期的にしたほうが良いです
10/10
Exceptional
28 Jun 2025
chieo
朝食が付いてる
Leisure Self
8/10
Excellent
15 Jun 2025
Takanori
駅近でリーズナブルでした。朝食も食べれて全く不自由は感じられませんでした。
スタッフも笑顔で気持ちよかったです。
お世話になりました。
Leisure Self
8/10
Excellent
11 Jun 2025
Shinji
コスパが良い
Business Partner
10/10
Exceptional
08 Jun 2025
RYOKO
リーズナブルな価格で、無料朝食も美味しかったし、スタッフの対応も丁寧でだったし、満足度の高いホテルでした。また新潟に行く際には利用したいと思います。
Self
8/10
Excellent
08 May 2025
Shinji
また利用したいです
10/10
Exceptional
07 May 2025
SHINGO
静かに過ごせました
Leisure Partner
10/10
Exceptional
03 May 2025
masaki
スタッフの方たちの対応がとても良かったです。朝食も美味しかった。
また、利用したいです
Leisure Family
8/10
Excellent
28 Apr 2025
Manabu
部屋、設備全体が明るくなっています。
大変良かったです。清潔感が有ります。
Leisure Family
10/10
Exceptional
27 Apr 2025
MASUMI
連休中に初めて利用させていただきましたが、チェックイン時の駐車場の説明も分かりやすく、セルフチェックインも高齢者でも問題なくできました。館内及び室内も清潔、防音性が高いのかとても静かでした。朝食会場は種類も多く美味しく頂きました。本があるので落ち着いた雰囲気でとても気に入りました。
10/10
Exceptional
07 Apr 2025
Mihoko
施設内は過ごしやすかったです
連泊しましたが、朝食メニューは日替わりのもの用意してあったので楽しめました
Leisure Family
8/10
Excellent
01 Apr 2025
Audrey
Good breakfast!
Partner
8/10
Excellent
07 Mar 2025
Hiroaki

便利なホテル

便利な場所にあって、アクセス良し。周囲にレストラン居酒屋多く便利。エレベータが一機壊れていて不便だった。
Business
10/10
Exceptional
27 Feb 2025
Toshiya
ホテルのせいではないが、ホテルの前が一方通行で駐車場に行くにも一回りしなくてはならない。
最初からわかっていれば問題ありませんが、、
Business Self
8/10
Excellent
18 Jan 2025
kenji
駅が近く食べ物屋さんもいっぱいあります
Leisure Family_with_children
10/10
Exceptional
09 Jan 2025
Go
朝食が最高。それ以外も悪いところがない。コスパが最高。
Business Self
10/10
Exceptional
03 Jan 2025
EMI
リピーターです。キレイで立地もよいです。おいしい無料の朝食があるのも魅力です。
Leisure Family_with_children
10/10
Exceptional
30 Dec 2024
CHEOL HEUI

가성비 최고호텔. 단지 싸지만 않아..

위치관점에서 전철역 건너편에 위치하여 역 앞의 식당을 이용하기 좋았습니다. 럭셔리호텔이 아니지만 딱 필요한것 모두 있었고 직원들도 매우친절했습니다. 아침 무료조식도 좋았습니다.
Friends_and_family Family
8/10
Excellent
27 Dec 2024
Verified traveler
距離Jr駅大約十分鐘路程，酒店有提供免費早餐，員工服服務很好，有機會下次會再次入住.
Partner
10/10
Exceptional
23 Dec 2024
Natsuki
綺麗だし、朝食スタッフの方が気持ち良い接客をしてくれて嬉しかった
8/10
Excellent
26 Nov 2024
??
朝食が美味しく、満足しました。
Business Self
8/10
Excellent
14 Nov 2024
NAOKO
スタッフの言葉かけがていねいで好感が持てた。
8/10
Excellent
03 Nov 2024
Osamu
朝食のバイキングも種類豊富で美味しかったです。また次回新潟に泊まることがあれば利用したいです。
Business Self
8/10
Excellent
20 Oct 2024
kazushi
駅近で便利な上に、飲食店も近くに多く、楽しめた。今回は朱鷺メッセのイベントを見た後の宿泊だったが、次回の利用も考えているところです。
8/10
Excellent
04 Oct 2024
JUNKO
また泊まりたいです
Leisure Self
8/10
Excellent
25 Aug 2024
Yoshiyuki
駅から近くて良い
Leisure Partner
8/10
Excellent
15 Aug 2024
hiroshi
駅に近くて便利
Leisure Family_with_children
10/10
Exceptional
14 Aug 2024
Jumpei
近くに居酒屋も多い
Leisure Family
6/10
Pleasant
01 Jun 2024
TAKUYA

喫煙

喫煙できないのが辛かった
Self
8/10
Excellent
27 May 2024
mitsuyuki
朝食の品数を増やしていただけると嬉しいです。
Business Self
10/10
Exceptional
27 May 2024
Saori
全体的によかったです。
特に、朝食が美味しく大満足でした。
また泊まりたいです！
8/10
Excellent
12 May 2024
Miki
TravisJapanのライブ参戦で娘と宿泊しました。添い寝プランだったのでアメニティが一セットしか準備されていないのを、チェックインの際にもう一セット提供して頂き、大変助かりました。朝ごはんも美味しかったです。デパートなども近くにあり、買い物も楽しめました。また新潟に来た際には、利用したいと思います。
Leisure Family_with_children
8/10
Excellent
10 Apr 2024
YOKO
ダブルのお部屋に12泊しました。枕の高さが合わなかったのでフロントで追加で枕をおかりしました。高めの枕が好きな方は2個目をかりましょう。朝ごはんは日替わりでメニューが少しずつ変わってました。バイキング形式で十分に美味しかったです。ホテル周辺は新潟駅に近いこともあり 沢山飲食店が有りました。買ってきたものを１階の休憩スペースで食べれるのもとても助かりました。
近辺の工事の音と駐車場前の道の路駐車がなければとてもよいホテルだと思います。
Business_and_leisure Family
10/10
Exceptional
26 Feb 2024
Misako
清潔感があり、とても過ごしやすかったです。
朝食もちょうど良かったです。スタッフさんも対応が親切でした。また利用したいです。
Family
8/10
Excellent
22 Nov 2023
YUKO
連泊だったため荷物を宅配で送ったのですが、その際の事前問合せや受取、帰り際の発送手続きもとても親切に対応していただけてとても助かりました。近隣の飲食店などのマップを用意されていてとても参考になりました。また、無料でついている朝食は毎日違うメニューが用意されてとても美味しく飽きることはありませんでした。とくに白米とお味噌汁が美味しくて、毎日おかわりするほどでした。ホスピタリティの優れたホテルだと思います。ただひとつだけ、その日にもよるのかもしれないですが夜間の廊下の話し声やドアの開閉音がとても響いて何度か目が覚めることがあったのでその点だけは少し残念でした。それを除けばトータルでとても素晴らしいホテルでした。機会があれば次回も利用したいと思います。
Business_and_leisure Self
8/10
Excellent
18 Oct 2023
YOSHIO
朝食が美味しい。
Leisure Family
4/10
Poor
22 Sep 2023
Satoshi
ハエが多すぎます。
わりと大きめのハエが部屋の中に何匹いた事か。
それ以外は普通です、一階のライブラリーコーナーはよかったです。
しかしハエがあまりに多くてイメージは悪いです。
Business
4/10
Poor
19 Sep 2023
Kubilay
Too tiny rooms.
Leisure Friends
2/10
Poor
30 Aug 2023
Hiroyuki
食事が不味い
Business_and_leisure
6/10
Pleasant
26 Aug 2023
Uchiyama
部屋はかなり狭く感じた。とはいえ、料金や場所を思えばまた利用したい。
Leisure Family
8/10
Excellent
23 Aug 2023
takaaki
泊まり客の学生が廊下でうるさかった
Leisure Family_with_children
8/10
Excellent
13 Aug 2023
Eisuke
朝食が大根座だったのは残念だった
Leisure Self
10/10
Exceptional
04 Aug 2023
Yukie

無料なのに大満足の朝食

チェックイン時の対応は少し無愛想でイマイチでしたが、朝ごはん時の対応がみなさんすばらしくて感動しました。
Self
6/10
Pleasant
14 Jul 2023
KAZUHIRO
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
10/10
Exceptional
17 Jun 2023
Martin
距離車站步行5~10分鐘內，房間裏大小很適合兩人，值得推薦的飯店
Leisure Family
6/10
Pleasant
03 May 2023
Motohiko
カードキーがいまいち解除がなかなか出来なかったのがちょっとだけ残念です
Leisure Partner
8/10
Excellent
01 May 2023
Yukiko

駅近で便利です

駅に近いコンパクトなホテルです。朝食はシンプルですが、味は良くてパンでもご飯でも美味しく頂きました。従業員の方達も皆さん感じ良く丁寧に応じてくれました。
Friends_and_family Family
8/10
Excellent
30 Apr 2023
Yoko
ライブに行く為に利用させて頂きました。
GW中で この料金は有難いですし 朝食が無料なのも嬉しいですね！
お部屋は広くはなかったですが 特に不便さは感じなかったです。
全体的に満足だったのですが エアコンの清掃をされてないですかね？！
宿泊した夜中から数日 咳が止まらず、連れもクシャミと喉の違和感を感じると言ってました。
（エアコンのせいなのかは解りませんが…。）
それさえ除けば また機会があれば利用させて頂きたいです。
Leisure Family
6/10
Pleasant
24 Apr 2023
YUJI

快適ラウンジ

スタッフの皆様の対応がとても良く、快適に過ごすことができました。
朝食も種類が充実しており、これで宿泊料金に含まれて無料とは驚きです。
昼間はラウンジも開放されており、本とコーヒーを楽しむことができました。
新潟に行く際にはまた利用したいと思います。
Friends_and_family Family
8/10
Excellent
30 Mar 2023
KOZO
朝食が良い。静か。本が素晴らしい

Leisure Self
10/10
Exceptional
29 Jan 2023
Takumi
朝食も無料でついてたし、サービスもすごくよかったです
Leisure Friends
10/10
Exceptional
25 Jan 2023
yaju
早餐好吃 茶好喝 離站很近
Friends_and_family Family
8/10
Excellent
23 Jan 2023
Ken
利用しやすいホテルです。
Leisure Family_with_children
6/10
Pleasant
16 Oct 2022
kazuya
エレベーターが少ない
混んでいる。部屋が価格にして狭い。
Business Partner
10/10
Exceptional
19 Jun 2022
HIROYO

hotels.comのアプリの順路が違うホテルになってる

コンフォートホテルのサービス、設備に関して問題なく、むしろオススメしたいレベルで満足です。
一つ問題があって、ホテルズドット・コムのアプリの順路では、違うホテルの場所に着きます!
終生してください!
10/10
Exceptional
21 May 2022
Masahiro
思っていたより部屋は広く、無料の朝ごはんは美味しく、アクセスも良かったです。
レンタサイクルのスポットが近くて嬉しかった。
万代エリアは徒歩圏内で、便利でした。
Leisure Family
8/10
Excellent
23 Apr 2022
Tomoaki

駅からほど近く、便利なロケーション。ビジネス用途に最適。

駅からほど近く、便利な場所に有ります。滞在した時はちょうど改装中との事でしたが、工事音はせず快適に過ごせました。また、朝食が無料で付くのは出張時に重宝します。
Business

Location & surroundings

Comfort Hotel Niigata
3-3-1 Benten, Chuo-ku, Niigata, Japan

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Comfort Hotel Niigata

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