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Hotel Okura Niigata

Niigata · Japan

6-53 Kawabata-cho, Chuo-ku, Niigata-shi, NiigataView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.6/108.6
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Okura Niigata

A member hotel of Okura Hotel Chain. The Facility, taste or service are the prides of this hotel. centrally located in Niigata city. You can see the Sado island if the weather is fine.

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With a stay at Hotel Okura Niigata, you'll be centrally located in Niigata, steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba. This hotel is 0.8 mi (1.2 km) from Niigata Prefecture Memorial Hall and 0.8 mi (1.3 km) from Niigata City History Museum.

Make yourself at home in one of the 265 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Unicode Support false Professional property host/manager Sakura Quality Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1800 for children
    • Self parking fee: JPY 1320 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Honcho Chuo Ichiba 0.5 km / 0.3 mi
Aizu Yaichi Memorial Museum 0.7 km / 0.4 mi
Nishibori Rosa 1 km / 0.6 mi
Niigata Prefecture Memorial Hall 1.3 km / 0.8 mi
Niigata City History Museum 1.4 km / 0.9 mi
Nigata Branch of Northern Culture Museum 1.4 km / 0.9 mi
Hakusan Shrine Torii Gate 1.5 km / 0.9 mi
Old Saito Residence 1.5 km / 0.9 mi
Pier Bandai 1.5 km / 0.9 mi
Befco Bakauke Observatory Room 1.5 km / 0.9 mi
Hakusan Shrine 1.6 km / 1 mi
Toki Messe 1.6 km / 1 mi
Hakusan Park 1.6 km / 1 mi
Minato Inari Shrine 1.6 km / 1 mi
Enkinkan 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 265
  • Number of floors (main building)
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry service
Show 23 more facilities & services
  • Bicycle hire service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Massage
  • Spa treatments
  • Hairdressing salon
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY NON SMOKINGSINGLE • ECONOMY NON SMOKINGSGL.EY-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM

    Photos are not available for this room type.

    Hotel Okura Niigata

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMY SMOKINGRoom • ECONOMY SMOKINGROO.EY-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM-1

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY SMOKINGTWIN • ECONOMY SMOKINGTWN.EY-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE RIVER VIEWTWIN • DELUXE RIVER VIEWTWN.DX-RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV-1

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKING WITH VIEWSSINGLE • SMOKING WITH VIEWSSGL.WV-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMY NON SMOKINGRoom • ECONOMY NON SMOKINGROO.EY-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY-NM

    Limited room details from hotel

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  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room CONNECTING ROOM

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

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  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

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    Hotel Okura Niigata

    JUNIOR SUITE WITH DOUBLE BED

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

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  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

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  • DOUBLE ECONOMY SMOKINGDOUBLE • ECONOMY SMOKINGDBL.EY-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE ECONOMY SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-JK

    Limited room details from hotel

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  • Room ECONOMYRoom • ECONOMYROO.EY

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    Hotel Okura Niigata

    Room ECONOMY

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

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  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

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    Hotel Okura Niigata

    TWIN ECONOMY

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

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  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

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  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

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  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKING WITH VIEWSTWIN • SMOKING WITH VIEWSTWN.WV-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    TWIN SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKING WITH VIEWSDOUBLE • SMOKING WITH VIEWSDBL.WV-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY SMOKINGSINGLE • ECONOMY SMOKINGSGL.EY-JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RIVER VIEWJUNIOR SUITE • RIVER VIEWJSU.RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    JUNIOR SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Hotel Okura Niigata

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Hotel Okura Niigata

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Okura Niigata

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Okura Niigata

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
06 Jun 2026
Sidney
A great hotel back in the day, and still is; however, it could use some upgrades in the hallway and rooms. Nice view of the iconic Bandai Bridge!
Partner
8/10
Excellent
02 Jun 2026
Kazunori
残念だったのが、Outlet(コンセント)が少なすぎた事です。
ベッドの両側のスタンドにはそれぞれ最低2つのコンセントが完備されているべきです。’
あと机の上にも最低二つのコンセントがあるべきです。
私は今回一人旅でしたのでなんとかなりましたが、二人で部屋を使う人には誠に不自由だと思います。
Self
10/10
Exceptional
01 Jun 2026
SAIKOON
非常に素晴らしい経験でした。ありがとうございました。
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Kazunori
Great breakfast. Clean Room and Friendly Staff.
Self
10/10
Exceptional
02 May 2026
sungyun
Very good location. Breakfast was good. I’d like to come back again.
Self
10/10
Exceptional
22 Apr 2026
Lawrence
Really enjoyed myself can’t wait to visit next year.
8/10
Excellent
05 Apr 2026
Mei Tuen
Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Daniel
While it was disappointing our room wasn't ready at 11:30 am, ahead of 2 pm check in time. We were surprised with a free upgrade to full suite. Room was sparkling clean.
Partner
10/10
Exceptional
07 Mar 2026
HIroumi
駐車場の使い勝手が良い(野外駐車場)受付の手間が省けます。 新潟駅には、バスで十分対応出来るので、飲食等は不便は無いです。 今回は、古町を飲食利用要しましたが、穴場スポットと遭遇し大満足でした。 ホテルスタッフさんの対応も親切で大変ありがったです。
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Chih-Hung
Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.
Friends_and_family Friends
10/10
Exceptional
19 Jan 2026
Joe
Excellent hotel great location great amenities would recommend 100%
Leisure Friends
10/10
Exceptional
04 Jan 2026
toshiyuki
宿泊は2回目ですが、変わらず丁寧に対応いただきました。次も利用させていただきたいと思います。
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Masaru
Beautiful, nice and clean hotel with great service.
Business
4/10
Poor
28 Dec 2025
Kwok Yan
Non-smoking room smelled like smoke, room was old, slow and unreliable WiFi
Leisure Family
8/10
Excellent
20 Dec 2025
HIKARI
朝食が美味しかった
10/10
Exceptional
07 Dec 2025
SHIHO
静かな環境、アメニティも良かったです。特に、部屋から望む、信濃川との景色が良かったです。
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Sam
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
8/10
Excellent
29 Nov 2025
Georges
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Leisure Family
6/10
Pleasant
26 Nov 2025
Casey
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Leisure Family_with_children
10/10
Exceptional
24 Nov 2025
HIROKO
落ち着いた雰囲気で、騒がしくもなく、ゆったりと過ごせました。
お部屋は禁煙ルームを選びましたが、空気もクリーンでした。
朝食では自慢のお米の食べ比べができ、楽しめました。
Self
8/10
Excellent
23 Nov 2025
MANABU
The restaurants closed early in the evening.
Business
8/10
Excellent
19 Nov 2025
Ying-Shing
More variety of tea bags.
8/10
Excellent
14 Nov 2025
Victor
Clean, comfortable, smoke free rooms
10/10
Exceptional
31 Oct 2025
Jørgen
We had a perfect room with view of the famous bridge Bandai Bridge
Partner
8/10
Excellent
12 Oct 2025
Hirofumi
Clean room but old
Leisure Self
10/10
Exceptional
09 Oct 2025
Aleshia
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Daniel
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Leisure Partner
4/10
Poor
27 Aug 2025
John
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura.

Staff was good, rooms and dining sub par.

Will not return. FYI have traveled to Japan 200+ times.
10/10
Exceptional
18 Aug 2025
Nathan
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Leisure Self
8/10
Excellent
17 Jul 2025
YIN-FENG
WiFi is very very poor.
Partner
10/10
Exceptional
02 Jul 2025
Leonard

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Friends_and_family Family
8/10
Excellent
28 Jun 2025
Verified traveler

WiFi problems

The location was good and the room was clean and good enough for one person.

The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay.

Other than that, it was a good place to stay.
Business
10/10
Exceptional
19 Jun 2025
Dallas
Older property but clean and comfortable with big rooms
In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Leisure Partner
10/10
Exceptional
14 Jun 2025
TOSHIHIKO
フロントスタッフの岡田さんの対応や笑顔が素晴らしく、気持ちよく滞在できました。
8/10
Excellent
03 Jun 2025
Sherman
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Leisure Family
10/10
Exceptional
26 May 2025
Anthony
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Leisure Family
10/10
Exceptional
09 May 2025
Kathleen

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Partner
10/10
Exceptional
26 Apr 2025
J
It was wonderful I like how my room I was able to view the river!
Leisure Self
10/10
Exceptional
24 Apr 2025
Corinne

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Friends_and_family Friends
10/10
Exceptional
14 Mar 2025
Michelle
Top notch customer service, clean and excellent breakfast buffet.
8/10
Excellent
04 Jan 2025
Verified traveler
朝食が込み合っていて、待つのは仕方ないし良いのですが、食べ始めて30分たたない内にあと10分で片付けますは悲しかったです。
1人3000円という値段に対し、少し残念と感じました。
部屋に関しては、他の部屋の水道の音が少し気になりました。
全般的には良かったので機会があればまた利用します。
Friends_and_family Family
10/10
Exceptional
31 Dec 2024
Verified traveler

Will be back

Good sized room and excellent Japanese breakfast
Self
10/10
Exceptional
20 Dec 2024
miyamoto
設備は少しふるいが、さすがオ−クラです。
また、滞在したいです。
Business
10/10
Exceptional
07 Dec 2024
Yumiko
View from the room was good.
Friends_and_family Family
8/10
Excellent
06 Nov 2024
Terry
Good place
Leisure
10/10
Exceptional
05 Nov 2024
Verified traveler
ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。
Business Self
10/10
Exceptional
03 Nov 2024
Violet
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Leisure
10/10
Exceptional
23 Oct 2024
Shinichi

古めの建物ですが、清潔で顧客への対応も優秀

建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し 膳 さんはコスパも良く、美味しいです。リピしていますw。
Self
10/10
Exceptional
03 Oct 2024
RIKAKO
The rental bicycle service was wonderful
Leisure Self
8/10
Excellent
19 Sep 2024
shane
Staff were great.
10/10
Exceptional
31 Aug 2024
Masahiro
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
YUTA

大変良かったです。

自分へのご褒美として滞在しました。
ホテルの方の対応は「さすが!」と感心するぐらいに丁寧です。
朝食バイキングはメニューが豊富で、またお願いしたいと感じました。
Self
10/10
Exceptional
13 Aug 2024
Kevin

Fabulous trip in Niigata

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Friends_and_family Family
8/10
Excellent
09 Aug 2024
Yumiko

サービス良し◎

建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。
色々フレキシブルに対応して頂きました。
ベッドの寝心地もよかったです。
また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。
Business
6/10
Pleasant
14 Jul 2024
Donald
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Leisure Family
10/10
Exceptional
13 Jul 2024
Patricia
Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Business
10/10
Exceptional
11 Jul 2024
Damon

Room view a view.

We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Partner
10/10
Exceptional
10 Jun 2024
Mina
The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much!
I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
10/10
Exceptional
08 Jun 2024
Martin
Great views over the river. Good breakfast. Nice sized room for Japan
Leisure Family
8/10
Excellent
26 May 2024
Verified traveler

Great value

Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Friends_and_family Family
6/10
Pleasant
10 Feb 2024
Kensuke
Overall services were great. One concern was the weak wifi connection in the room. I couldn't use their wifi for online meetings.
10/10
Exceptional
21 Sep 2023
Troy

Highly recommend

Very nice hotel! Outstanding staff, very helpful and considerate. They took the time to assist me in finding local eateries and attractions.
Older style hotel and the rooms feel a bit dated but comfortable all the same.
Convenient location and the breakfast buffet was good.
Self
8/10
Excellent
19 Aug 2023
Yuko
I expected cleaner room… it wasn’t dirty but not clean either. For example the shower wall was moldy, stains on amenities etc…
Leisure Partner
8/10
Excellent
16 Aug 2023
Barry
Older hotel so does not have modern accessories such as USB ports for charging devices. Make sure you have and adaptor. Clean, spacious, areas for sitting to relax. Close to convenience stores for supplies. Staff are exceptional.
Leisure Partner
10/10
Exceptional
15 Jul 2023
Harjinder
I had a great view of the river and the buildings just across from the property.
The staff was very attentive and some even spoke excellent English. I wish I could remember the agent that checked me in she was very good.
Breakfast buffet was great and the buffet staff excellent!!
The hotel is a 20 minute walk from the Shinkansen station.
From the hotel you can walk to in 40 minutes Nishikaigan park which is right next to the Ocean which has a sand beach.
6/10
Pleasant
02 Jun 2023
Laura
The grandeur of the Okura is very 80s. I hope it gets renovated and updated to renew it up to contemporary style.
Leisure Family
10/10
Exceptional
23 Apr 2023
Leiming
Staff are very kind
Business Self
10/10
Exceptional
06 Jan 2023
SHRESTHA
Overall good and excellent
Partner
8/10
Excellent
03 Dec 2022
Kazuhiko

Historical hotel

It look like that it used it be a very luxurious hotel, but the current room conditions is out dated. The people work for the hotel expresses luxurious customer service.
Friends_and_family Family
6/10
Pleasant
30 Aug 2022
nicoletta

Fabulous staff, great location, dated rooms

What stands out about this hotel was the staff, which is amazing. The location of the hotel is also great - right next to one the city’s top attraction and the breakfast buffet was delicious.

While the hotel is impeccably clean, the rooms are dated. The bathroom had no fan, instead a 2 inch gap between the bathroom door and floor.
The ac seems to be centrally controlled so it’s not possible to adjust the temperature in the room. The only thing adjustable was the fan speed. We opened the window at night to cool things down.

We had a room with two beds, but there was only power outlet for both beds to share. If you want to charge your phone on the nightstand, only one person can do so.
But the room size was spacious.
Friends_and_family Family
8/10
Excellent
05 Dec 2021
Martin
Lovely experience the only discomfort was the air quality in the room. Maybe a humidifier would have solve the issue. If my stay was more than one night I would have made a request for one.
Business Self
8/10
Excellent
03 Mar 2020
Tristan

Grand hotel along a beautiful river

This is a grand hotel that sits right along the river and halfway between the main train station and the restaurants/bars district of Niigata. This is an older hotel but the rooms are large, clean and comfortable. Parking fees are a bit higher than surrounding hotels and you would need to use a taxi or take a bus to get there if you don't have a car. Great location to take morning jogs along the river and walkable to many restaurant options but this is hotel stands by itself between more busy areas.
Partner
10/10
Exceptional
01 Jan 2020
Ray
Once again the best stay is Hotel Okura, will return for 2020 Olympics.😊😊😊😊😊😊
Self
8/10
Excellent
15 Dec 2019
Verified traveler
Noisy during traffic busy time and the room furniture is a bit old breakfast food is good.
Leisure Family
10/10
Exceptional
27 Nov 2019
Arlene
The hotel room was spacious and we did enjoy the view of the river. The hotel staff were all very pleasant and helpful. It was an easy walk to the train station and shopping areas. But if you take a taxi from the hotel to the station, be watchful. The taxi who was parked on hotel grounds and was hailed by the hotel doorman took us in a very roundabout route. We were charged Yen 1176 for what should have been Yen 760, which is what we were charged from the station to the hotel. Exactly the same route and it was a 2 way street. I think the driver heard is speaking English and knew we were leaving Niigata so he felt he could take us for a ride, literally! We were very shocked and disappointed by this as Japan taxi drivers have a very fine reputation of being very honest. Not saying that it’s the hotel’s fault but they should be aware of this type of taxi driver waiting in the grounds of this great hotel
Leisure Family
6/10
Pleasant
21 Nov 2019
Verified traveler
Old hotel, need to upgrade and reno. Small town and not much shopping
Leisure
10/10
Exceptional
02 Nov 2019
Verified traveler

Nice view😄

Only complaint was air con.
They changed it to heat only.
Since it was a cool day, fan did a trick for me

Friends_and_family Family
10/10
Exceptional
26 Oct 2019
Verified traveler
High quality hotel in the heart of Niigata City, very attentive staff and immaculate property!
Leisure Family
10/10
Exceptional
16 Oct 2019
John
The type of hotel everyone should stay in at least once. Service supreme. Staff super friendly and helpful. Food excellent. Should be rated 6 stars, not 5.
Partner
6/10
Pleasant
22 Jul 2026
MITSUHARU
特に悪い所は有りませんでしたが、良いところも特に無く普通でした
Family
10/10
Exceptional
21 Jul 2026
HIROTSUGU
駅前飲食街までは歩きで20分。
白山公園までもほぼ同じ。
アーケード商店街もほぼほぼ近い。
Friends_and_family Family
8/10
Excellent
15 Jul 2026
katsura
オークラという割にはビジネスホテルのように狭くてびっくりした。設備はしっかりしているが新潟駅から遠かった。コスパは良い.
10/10
Exceptional
09 Jul 2026
JUNYA
多少古さは感じましたが、スタッフの対応は素晴らしく朝食もすごく美味しかったです。新潟に来る機会があれば是非、また宿泊したいホテルです。
8/10
Excellent
06 Jul 2026
NAOKO
設備が古いのは致し方ないと思いましたが、よく手入れされていました
Self
10/10
Exceptional
27 Jun 2026
Goichi
14時チェックインで大変助かりました。スタッフの対応が素晴らしいです。設備は古めですが、清掃が行き届いていました。
Self
8/10
Excellent
26 Jun 2026
ryosuke
古いが雰囲気が素晴らしい
10/10
Exceptional
25 Jun 2026
Shusuke
フロントの対応も丁寧で感謝です。次回機会が有れば予約させて頂きます。
Friends
8/10
Excellent
22 Jun 2026
Tomoyuki
施設は年季から入っていますが、しっかりと管理されており、不都合はありません。
バイクは正面入り口の傍に停めさせてもらい安心です。
Self
6/10
Pleasant
14 Jun 2026
Ayaka
さすが老舗です。スタッフさんの対応は素晴らしかったです!一点、気になる点がありましたので、レビューさせていただきます。

レストランでの店内飲食は通常どおり営業しており、多くのお客様が利用されていましたが、客室へのテイクアウトやルームサービスについては「コロナ禍を理由に現在は対応していない」と説明を受けました。

しかし、店内では多くの方が食事をされている状況だったため、その説明には少し疑問を感じました。部屋でゆっくり食事をしたい宿泊客もいると思いますし、特に妊娠中や体調が優れない場合には客室で食事ができる選択肢があると助かります。

サービス方針であれば理解できますが、「コロナ禍」を理由にされるのであれば、現在の運用との整合性に違和感を覚えました。今後のサービス改善に期待しています。
Self
10/10
Exceptional
14 Jun 2026
KENSUKE
wonderful
Business Friends
10/10
Exceptional
25 May 2026
Takayama
夜の景色が良くて客室も落ち着いた空間で良かった
Self
10/10
Exceptional
24 May 2026
??
1119号室のドアクロージャーが壊れていたのが残念でした。
Family
6/10
Pleasant
24 May 2026
nobutoshi
クラシカルな設えでしたが、ホスピタリティは良かった。朝食も良かったです。
Business
10/10
Exceptional
14 May 2026
HIROYUKI
駐車場は地下にあり狭くないです。朝食はお米を複数種類から選べます。おかずは小鉢になって種類は豊富で選ぶのが大変でした。質も最高でした。老舗ホテルの高級感を感じることができました。
8/10
Excellent
10 May 2026
naoaki
景色が良かったです
Family
6/10
Pleasant
10 May 2026
INOUE
施設の古さは否めないですが、サービスは良いです
8/10
Excellent
09 May 2026
中濱
駐車場が汚い、狭い
Partner
8/10
Excellent
08 May 2026
Kazunori
きっちりした対応で、好感がもてました
Family
8/10
Excellent
07 May 2026
Kazuyoshi
品はあるが、設備が古めかしいのは仕方ないのか?朝食のバイキングがちょうどよく、美味しかったです。ロケーションが良いので、コスパは良いのかな?
Self
8/10
Excellent
07 May 2026
tomonari
朝食はありませんでした。 駐車場スタッフは入口で待機していただき、とても助かりました。
Partner

Location & surroundings

Hotel Okura Niigata
6-53 Kawabata-cho, Chuo-ku, Niigata-shi, Niigata, Niigata, Japan

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Hotel Okura Niigata

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