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Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
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Sheraton Guayaquil
Guayaquil · Ecuador
Av Constitucion Y Juan Tanca MarengoView location
9.0/10Excellent691 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location9.8/10 9.8
Neighborhood9.0/10 9.0
Value9.0/10 9.0
Amenities9.2/10 9.2
See all ratings- Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sheraton Guayaquil
Enjoy a luxurious stay at the Sheraton Guayaquil Hotel, centrally located in Guayaquil, a short drive from the U. S. Consulate and within walking distance of Mall del Sol. This hotel offers 139 guest rooms equipped with minibars, flat-screen TVs, and complimentary Wi-Fi.
Indulge in the hotel's two restaurants, including Cooks, featuring regional cuisine, or enjoy 24-hour room service. Additional amenities include a spa with two hot tubs and a sauna, a fitness center, a business center, and event facilities. A complimentary airport shuttle is available 24/7.
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A stay at Sheraton Guayaquil Hotel places you in the heart of Guayaquil, steps from Mall del Sol Shopping Center and Consorcio Nobis S.A.. This luxury hotel is 1.4 mi (2.2 km) from Guayaquil Convention Center and 1.6 mi (2.5 km) from San Marino Mall.
Make yourself at home in one of the 139 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
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Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 19 per person
- Pet fee: USD 36.60 per pet, per stay
- Rollaway bed fee: USD 36.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Mall del Sol Shopping Center
0.1 km / 0.1 mi
Consorcio Nobis S.A.
0.2 km / 0.1 mi
Antonio Neumane Park
0.7 km / 0.4 mi
Guayaquil Convention Center
1.2 km / 0.7 mi
World Trade Center
1.8 km / 1.1 mi
Supercines Orellana
2.1 km / 1.3 mi
San Marino Mall
2.4 km / 1.5 mi
Policentro
2.7 km / 1.7 mi
Hospital Clinic Kennedy
2.8 km / 1.7 mi
Guayaquil Parrot
3 km / 1.9 mi
Voltaire Paladines Polo Coliseum
3.1 km / 1.9 mi
Modelo Alberto Spencer Herrera Stadium
3.1 km / 1.9 mi
City Mall
3.2 km / 2 mi
La Rotonda Shopping Center
3.2 km / 2 mi
Roberto Gilbert Hospital
3.3 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2013
- Total number of rooms: 139
- Number of floors (annexe): 10
- Single rooms: 63
- Double rooms: 68
- Junior suites: 10
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
Show 69 more facilities & services
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Children playground
- TV lounge
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Carpeted floors
- TV
- Minibar
- Hi-fi
- Radio
- Ironing set
- Centrally regulated air conditioning
- Safe
Show all 22 amenities
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Cable TV
- Housekeeping
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE KING SIZE BED
Room photos
16 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Carpeted floors
- TV
- Minibar
- Hi-fi
- Radio
- Ironing set
- Centrally regulated air conditioning
- Safe
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Tea and coffee making facilities
- Cable TV
- Housekeeping
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB SUPERIORDOUBLE • CLUB SUPERIORDBL.CB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE CLUB SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 BedroomDBL.DX-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Safe
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Hi-fi
Show all 22 amenities
- Radio
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Cable TV
- Housekeeping
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE DELUXE KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- TV
- Safe
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Hi-fi
- Radio
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Cable TV
- Housekeeping
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDS • 1 BedroomQUA.2D-DX
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 22 amenities
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Cable TV
- Housekeeping
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
QUADRUPLE DELUXE TWO DOUBLE BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-DX
Room amenities
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Disability-friendly bathroom
- Wi-fi
- Turndown service
- Pay movies
- Extra beds on demand
- Desk
- Cable TV
- Housekeeping
Facilities with extra charge
- Washing machine
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 BedroomQUA.2D
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pay movies
- Desk
- Cable TV
- Housekeeping
- Bathroom
- Shower
- Bathtub
- Hairdryer
Show all 20 amenities
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Disability-friendly bathroom
- Turndown service
Facilities with extra charge
- Extra beds on demand
- Washing machine
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
QUADRUPLE TWO DOUBLE BEDS
Room photos
15 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Room amenities
- Pay movies
- Desk
- Cable TV
- Housekeeping
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Safe
- Disability-friendly bathroom
- Turndown service
Facilities with extra charge
- Extra beds on demand
- Washing machine
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB SUPERIORQUADRUPLE • CLUB SUPERIORQUA.CB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
QUADRUPLE CLUB SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Guayaquil
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sheraton Guayaquil
100
reviews shown
Ivan
Contraté un plan de seguro para mi estadía por razones de salud no pude hospedarme y la póliza no funciona no tengo cobertura ni hay con quien comunicarse
La app es confusa sólo sirve para cobrar no para que el usuario reclame
La app es confusa sólo sirve para cobrar no para que el usuario reclame
Nestor
Excelente localización, con un puente que conecta al Mall del Sol, el cual tiene de todo, incluyendo supermercado, y farmacia. Cerca del aeropuerto, personal muy profesional, muy buena área de piscina, gimnasio, y muy buena comida en sus restaurantes. En algo que podrían mejorar es el ruido en los pasillos por las puertas. Deberían instalar unos frenos para que la puertas al cerrarse no suenen tanto, en repetidas ocasiones me desperté por gente cerrando puertas, las cuales se escuchan muy fuerte dentro de la habitación.
Esther
Shuttle to the airport was wonderful, they go the extra mile to get you at the airport. They had a person waiting for us with our name. Service was fabulous, beds were super comfortable. Everything was excellent!
Miguel
Everyone knew my by name, the breakfast buffet and restaurant meals were great, and customer service outstanding. Barbara and Jessica are the best waitresses!!! And there's a bridge to the mall across the street.
Wendy
Excelente el personal fue muy amable y el desayuno excelente !!
Hector
Tuve una gran decepción. cuando elegí la habitación al reervar tenían la opción de Habitación en Piso Superior con acceso a Sheraton Club, lo quería para reuniones y tenia un valor considerable por nochemas alto que en pisos bajos. Por este tipo de habitacion cobran un valor adicional ya que es en piso alto por lo general hay unas salas especiales con bebidas soft y snacks, además de la vista. Al llegar y hacer el check in me querían dar una habitación en el piso 2 porque estaban haciendo una remodelacion en el piso 8 y todo esos pisos estaban cerrados. Me querian dar en el piso 2 dizque por el ruido. Me quejé y me dieron una en el piso 7, que igual era una categoria ligeramente inferior. Me parece una falta de respeto y una falta grave que el hotel cobre un valor alto por un tipo de habitación en piso alto Expedia sabiendo que tiene las tienen temporalmente no habilitadas y no ofrezcan una compensación y sin mas lo manden a uno a un tipo de habitación por la cual cobran menos. Habia acceso a un dizque Happy Hour bien pobre en el lobby de 6 a 9 pm y encima sin poder llevar un invitado. Un total desastre.
Deborah
⭐️⭐️⭐️⭐️The staff was excellent and the property is well-maintained and optimally located across from an upscale shopping mall (Mall de Sol) which is connected by a foot bridge, across from the Omni Hospital (but it was not noisy) and a few minutes from the airport. Rooms had very comfortable beds and wonderful bathroom and shower (great pressure and hot water). Loved the pool, gym, and sauna. The breakfast was excellent and worth the extra fee - got to try a variety of deliciously prepared Ecuadorian food (especially the Sopa Encebollado, tigrillo, chicken stew, ceviche, yuca patties). We received the kind of attentive service from Pamela and Renee in the restaurant and Joshua in airport transport/arrivals that you would expect from a 5-star hotel. Would highly recommend the Sheraton Hotel in Guayaquil!
Lady
Excellent service at Sheraton, really friendly and knowledgeable staff, the airport shuttle service definitely is a helpful service too.
Breakfast is pretty complete and delicious! Thanks for an awesome and complete service.
Breakfast is pretty complete and delicious! Thanks for an awesome and complete service.
Gina
Wonderful. Clean. breakfast was fantastic. Close to the mall and airport. Only thing is shuttle is every hour and you have to schedule it, so we had to take uber to get there ($5) and then we scheduled free one for next flight.
Sueanny
Great
Shuming
Very comfortable and safe.
Melina
Great experience
Absolutely recommended
Absolutely recommended
Bruno
Great
Monica
The food was delicious the staff was very friendly I recommend this hotel
John
My stay at the Sheraton Hotel was exceptional from start to finish. The moment I arrived, the staff made me feel genuinely welcomed with their friendly attitude and attentive service. The lobby and common areas were spotless, modern, and inviting—exactly the kind of atmosphere that sets the tone for a great stay.
Elsa Veronica
Yes
Monica Katalina
Great-
Dinner
Breakfast
Quiet
Clean, well appointed room
Security and bellhop
Easy checkin
Dinner
Breakfast
Quiet
Clean, well appointed room
Security and bellhop
Easy checkin
Kathy
The service was very good in this hotel.
Karen
Great service. All staff were very helpful.
Monica Katalina
Everything was amazing! The road beside the hotel is very busy (noisy for those who are sensitive) but there is a bridge crossing to a large mall across the street. Great location
Olga Patricia
Room spotless and staff very friendly
Fernando
Very Good
Diana
Very nice place to stay !
Alex
N/a
Jerilynn
Great hotel close to the airport with a huge mall connected. Rooms are clean with the expected amenities. Nice pool and good restaurant. Would definitely recommend. Check out Red Crab restaurant located right next door for a lovely meal.
PATRIZIO
Excellent staff and very convenient to commute to the airport. The location is very close to the shopping mall and restaurants.
Richard
Employees at the Sheraton were the best, and they made the stay better
Andrew
Very friendly front desk thank you for a comfortable and enjoyable stay.
Malba
Excellent services, the breakfast and lunch was delicious with many varieties of food, I was also impressed with the lunch. Room was clean too
Tamara
the airport driver on time and alert to who we were.
receptionist polite
health club open 24 hours
sheets very soft
hotel clean
receptionist polite
health club open 24 hours
sheets very soft
hotel clean
JUAN
Old refurbished hotel in a not so nice neighborhood
DANIELE C
The Front Desk Andrea was amazing and very kind.
Angelica
The Staff is Amazing super friendly and breakfast is awesome. 10 starts.. I recommended the Sheraton in Guayaquil over any other Hotel.
Jessica
Average
Alex
Estadía magnifica
Hotel confortable, servicio excelente, personal atento y amigable
Shirish
Check in process was very slow, otherwise property is really good, location is very good, mall is just across the street & has a walkway connected with the mall.
JOSE
Good place
MILTON G
Excellent service, very clean and inviting atmosphere
fernando
Safe
Gary
Excellent airport shuttle service
Received hotel shuttle pick-up from airport by a hotel staff waiting inside the airport. The buffet breakfast is also excellent.
Nalinie
Excellent service from the staff and just seven minutes away from the airport.
Xi
Excellent staff, good location. Strong renovation smell in our room, noisy air conditioner, whole building is not sound proofed at all. We can hear echoes in the hall way, you can hear everyone talking and walking and running in the hallway during the night, especially starting from 2am, couldn’t sleep at all.
Alfredo
Great hotel. Muy limpio, muy amables y cerca del mall y el aeropuerto.
Jorge
Fantastic hotel in Guayaquil
This is the best Sheraton hotel I had stayed
Paula
It was clean and staff were very lovely
Paula
As mentioned above.
Willem
Ery good
Kyla
Excellent customer service. Felt safe. Mall is very convienent.
ROXANA
The problem with this hotel is they make photocopies of your ids or passports. I had family and friends visiting the hotel and they demanded their ids and retain them until they leave the premises.
I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
ROXANA
The problem with this hotel is they make photocopies of your ids or passports. I had family and friends visiting the hotel and they demanded their ids and retain them until they leave the premises.
I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
I was asked to leave the lounge for the happy hour with my paid guests due to their unprofessional regulations and they were extremely rude. Never come back to this place again! For business this is a good place but for entertainment and family please find another place.
ROXANA
Beautiful hotel located so close to the airport and in front of very nice mall.
Guillermo
Excellent service
Eliana
I love that the property is clean, and you can walk to the Mall of the Sol, which is safe and offers a nice spa, pool, and Jacuzzi.
robert
Perfect
LEE MAN CHEONG
Close to airport. Staff and service are very helpful. Decent restaurant.
Kristel
En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing.
Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa.
Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa.
Sandra
It was close to everything. A mall is just across the Hotel.
Letys Mariang Ellefson
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Sue
Excellent service. I would definitely go back.
MILLER A
Stay was great no complaints at all
Guillermo
convenient airport shuttle.
Luis
Thank you everyone and Lorena!
Excellent customer services and kindness.
Excellent customer services and kindness.
Maria
We were told we could go to happy hour on the 8th floor. The hamburgers were old meat and the fruit cocktails had old, terrible fruits. The desserts were dried. Terrible food on the happy hour floor. Breakfast downstairs was good.
Huldeni R
The room was good and service was great. The staff is quite friendly.
Juan
Vacation
Close to the airport, clean, good food, close to shopping mall, good service
Ruben
The customer service was amazing
Lizbeth
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Manuel
Very good
Luis
Great service and safe
Guillermo
Excellent service
Agustinus
Good
William
I have stayed here many times. It is cose to the GYE airport and across the street from Mall de Sol. Thos is the perfect hotel with c access to may amenities nearby. The service is great and don't miss the excellent breakfast buffet. Not like north america where you get an arificial egg pattie, a yogurt and a bowl of cereal. Canadian hotels need to step up their game.
Dayana
Safe and clean!
Jimmie
Bathrooms are small
Johanna
It was the best!! The staff was amazing!!
Carlos
The staff was very helpful and super friendly.
Sandra
Excelente servicio, personal muy amable, el lugar muy limpio
Raquel
Staff and service were excellent
JULIA
La seguridad es muy buena el servicio exelente las abitaciones comodas y limpias
Recomendable
Recomendable
KRIST
Good choice
Armiona
Place was clean and bed super comfy!
Conor
Easy for airport
Katherine
All was great
Mark
Great location. Helpful, friendly staff. Breakfast is quite good. Our room was comfortable, clean, and had a city view.
Jaime
Ac does not work in most rooms. The ac is a moderate temp around 75 at best. I like it cold but the hotel is an older one
Paola
Very friendly and kind
Donna
I will definitely be stayed here again. The staff especially were wonderful. They speak better English than me with Spanish plus they wrre so helpful.
The shopping mall next door is a big bonus.
The shopping mall next door is a big bonus.
Sonya
Easy check in and nice and quiet
Verified traveler
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Argenis
A go to
Quick easy checkin process. Secure hotel.
Lois
Long layover between flights. This hotel offered late checkout of 4 PM and shuttle to airport which worked well for our late night flight. Nice shopping mall across the street which offered something to kill the time while we waited.
Guisela
The rooms were clean and the hotel was beautiful. It had great amenities and the shopping mall being in walking distance was a plus.
Jaqueline
The staffs are friendly and helpful..😊
MILLER A
Everything else was excellent
Kyle
Great overnight before flight to Galápagos
Clean and comfortable. Airport transfer easy and quick. Contacted hotel a few days before arrival with our flight info and their transport was waiting for us!
Peter
Nice hotel
Andrew
The breakfast buffet and staff were wonderful.
Charles
Best hotel staff around. I had very pleasant interactions with bellman and reception staff. Super stay.
Carlos
Very friendly staff
they remembered me from prior stays...
they remembered me from prior stays...
John
Great
Location & surroundings
Sheraton Guayaquil
Av Constitucion Y Juan Tanca Marengo, Guayaquil, Ecuador
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Sheraton Guayaquil
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