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Hotel Cityzen Guayaquil

Guayaquil · Ecuador

Avenida Boyacá 922, 922 -1View location

8.6/10Excellent48 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.4/108.4
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Cityzen Guayaquil

In keeping with the pace of a rapidly evolving Guayaquil, the Hotel Cityzen introduces a new concept of hotel product blending innovative design, state-of-the-art technology and a personalized service to make you feel at home.

The Hotel can accommodate up to 97 persons in single rooms, double rooms and executives suites. Located in Downtown Guayaquil, at the heart of the historic, commercial and financial center, the Hotel Cityzen is the hotel designed for the modern traveller and discerning executive.

The International Airport José Joaquin de Olmedo is only 15 minutes drive away.

Read more about this hotelShow less

With a stay at Hotel Cityzen Guayaquil in Guayaquil (Downtown Guayaquil), you'll be a 4-minute walk from Centennial Park and 6 minutes by foot from Church of La Merced. This hotel is 0.4 mi (0.7 km) from Seminario Park and 0.5 mi (0.7 km) from Malecon 2000.

Make yourself at home in one of the 43 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Guayaquil?

This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
    • Pet fee: USD 20 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 22.4 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centennial Park 0.3 km / 0.2 mi
Church of La Merced 0.5 km / 0.3 mi
Church of San Francisco 0.5 km / 0.3 mi
San Francisco Square 0.5 km / 0.3 mi
Seminario Park 0.6 km / 0.4 mi
Simon Bolivar Statue 0.7 km / 0.4 mi
Guayaquil Metropolitan Cathedral 0.7 km / 0.4 mi
Malecon 2000 0.7 km / 0.4 mi
La Rotonda 0.7 km / 0.4 mi
Nahim Isaias Museum 0.8 km / 0.5 mi
Chocolate Museum 0.8 km / 0.5 mi
Artisan Market 0.8 km / 0.5 mi
Municipal Museum of Guayaquil 0.9 km / 0.5 mi
Central Market 0.9 km / 0.6 mi
Clock Tower 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • Number of floors (main building): 4
  • Single rooms: 4
  • Twin rooms: 7
  • Double rooms: 16
  • Suites: 3
  • Studios: 1
  • Triple rooms: 2
  • Executive rooms: 4
  • Accessible rooms: 1
  • hotel
  • American Express
Show 27 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Air conditioning in public areas
  • Smoke detector
  • Non-smoking area
  • Breakfast room
  • Conference room: 1
  • Projector
  • Breakfast
  • Continental breakfast
  • Identification card at arrival
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Cityzen Guayaquil

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Cityzen Guayaquil

8.6
Excellent
48 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.4 /10
20 reviews shown
10/10
Exceptional
09 Jul 2026
Tahmidul
Great central location in Centro (Downtown) Guayaquil. The staff were very helpful and always there when I needed them.
Self
6/10
Pleasant
09 Mar 2026
Beatrice
Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help
6/10
Pleasant
08 Oct 2025
James
No channels on the little TV!
Leisure Self
6/10
Pleasant
25 Jul 2025
Eric
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Leisure Partner
8/10
Excellent
02 Apr 2025
Joe
Was nice
10/10
Exceptional
17 Feb 2025
Deyvis
Good service provided by the staff, great guys
Business Self
10/10
Exceptional
18 Jan 2025
Margaret
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Leisure Self
10/10
Exceptional
01 Nov 2024
Jonathan
Nice
10/10
Exceptional
07 Oct 2024
Brayan
En general todo bien
Business_and_leisure Partner
10/10
Exceptional
08 Sep 2024
Paula
Helpful staff. 6 blocks from Malecon
10/10
Exceptional
28 Jul 2024
Adrián

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Partner
8/10
Excellent
27 Jul 2024
ALFREDO
El hotel está bien pero el exterior es un poco peligroso
10/10
Exceptional
23 Jul 2024
Johnny
Me reservo el comentario , gracias
Leisure Self
10/10
Exceptional
11 Jun 2024
Andrea
Quiet and safe the hotel is great. Staff very cordial
Leisure Family
10/10
Exceptional
05 Apr 2024
Verified traveler

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Friends_and_family Friends
10/10
Exceptional
10 Feb 2024
Charles Wayne Lacy,
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Leisure Self
6/10
Pleasant
03 Feb 2024
AREF
They should ameliorate the breakfast
Business
10/10
Exceptional
30 May 2026
Karla
Gran servicio, habitaciones limpias
Business
8/10
Excellent
28 May 2026
Odirlei Junior
Perto de locais para se visitar, ocorreu um imprevisto no quarto mas foi resolvido me colocando em outro sem problemas
Self
10/10
Exceptional
22 Oct 2025
DOUGLAS
Tudo ok.
Localização boa.
Preço justo.
Recomendo.
Self

Location & surroundings

Hotel Cityzen Guayaquil
Avenida Boyacá 922, 922 -1, Guayaquil, Ecuador

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Hotel Cityzen Guayaquil

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