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Radisson Hotel Guayaquil

Guayaquil · Ecuador

Boloña 503A Y Calle Jorge Insua HindroView location

9.2/10Excellent748 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood8.6/108.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Radisson Hotel Guayaquil

The Radisson Hotel Guayaquil is a popular choice for travelers, whether exploring or passing through. Both business and leisure guests appreciate the hotel's amenities and attentive service. Each room is elegantly furnished and equipped with convenient amenities. The property also offers various recreational opportunities, creating a memorable stay in Guayaquil.

Read more about this hotelShow less

With a stay at Radisson Hotel Guayaquil in Guayaquil (Kennedy), you'll be within a 10-minute walk of Hospital Clinic Kennedy and Policentro. This luxury hotel is 1.2 mi (1.9 km) from Presley Norton Museum and 1.3 mi (2 km) from Malecon del Salado.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guayaquil? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals not allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 16.00 for adults and USD 8.00 for children
    • Pet fee: USD 14 per pet, per night
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hospital Clinic Kennedy 0.6 km / 0.4 mi
Policentro 0.7 km / 0.4 mi
Plaza del Monociclo 0.7 km / 0.5 mi
Plaza Guayarte 0.9 km / 0.6 mi
San Marino Mall 1 km / 0.6 mi
Supercines Orellana 1.1 km / 0.7 mi
Santiago de Guayaquil Catholic University 1.3 km / 0.8 mi
Modelo Alberto Spencer Herrera Stadium 1.6 km / 1 mi
Voltaire Paladines Polo Coliseum 1.6 km / 1 mi
World Trade Center 1.8 km / 1.1 mi
Malecon del Salado 1.8 km / 1.1 mi
Presley Norton Museum 2.1 km / 1.3 mi
Antonio Neumane Park 2.6 km / 1.6 mi
Sports Federation of Guayas 2.8 km / 1.7 mi
Centennial Park 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • Number of floors (main building): 7
  • Suites: 4
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
Show 18 more facilities & services
  • Laundry serviceExtra charge
  • Babysitting service
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Terrace
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Hot tubExtra charge
  • Non-smoking establishment
  • Fitness
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Radisson Hotel Guayaquil

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 26 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Radisson Hotel Guayaquil

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 26 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable2 photos

    Radisson Hotel Guayaquil

    Room KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Radisson Hotel Guayaquil

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO DOUBLE BEDSDouble or Twin • TWO DOUBLE BEDS • 1 Bedroom • 26 m²DBT.2D
    Double or Twin TWO DOUBLE BEDSPhoto unavailable1 photo

    Radisson Hotel Guayaquil

    Double or Twin TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2D

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 26 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable1 photo

    Radisson Hotel Guayaquil

    SUITE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Radisson Hotel Guayaquil

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Radisson Hotel Guayaquil

9.2
Excellent
748 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
8.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Maria
Great
Partner
10/10
Exceptional
07 Jul 2026
Braden
It was great, like the other 20 times:)
Partner
10/10
Exceptional
02 Jul 2026
Alexandra
Friendly and helpful staff. Clean amenities and room. Food was delicious. We’ll be back
Family_with_children
10/10
Exceptional
02 Jul 2026
Hector
Clean room
8/10
Excellent
20 Jun 2026
Gabriela
El AC hace mucho ruido
Self
2/10
Poor
10 Jun 2026
sergio Andres
El trato del personal de front es muy indelicado, y emiten comentarios sobre las personas comprometedores
Friends
10/10
Exceptional
25 May 2026
juan pablo
Good hotel
10/10
Exceptional
05 May 2026
Braden
The staff is always amazing every time we stay. The property is safe which is rare in Guayaquil. The restaurant is very good i highly recommend their burger it was the best burger i've had in Ecuador lol. I will likely not stay at any other hotels during our regular trips ro Guayaquil
Partner
10/10
Exceptional
27 Apr 2026
Braden
The front staff was amazing, in fact, one of the best ive experienced and the nuce girl spoke oerfect English
Family
10/10
Exceptional
27 Apr 2026
Oscar
Un lugar lindo para descansar.
Self
10/10
Exceptional
18 Apr 2026
washington
La comodidad de las habitaciones , y la isonaracionnde las mismas hacen de este hotel ser muy recomendable, además del desayuno muy completo y la amabilidad del staff en todo momento.
Self
8/10
Excellent
10 Apr 2026
Nelson
Didn't have breakfast at the hotel. Price is too high based on their menu.
10/10
Exceptional
08 Apr 2026
Nicholas
The sea bass was out of this world…
Self
10/10
Exceptional
03 Apr 2026
Richard
Great staff, good location, clean rooms.
Family
10/10
Exceptional
29 Mar 2026
Eric
The staff here are exceptional! They go above and beyond their jobs to make their guests have a good experience. I literally dropped a tiny sim card chip on the lobby floor and they joined me on hands and knees looking for it and had the entire staff available come help. Now that is what I call service. We have returned here a few times now because of the good experiences and fun pool for the kids. Thank you Radisson for all you do!
Family_with_children
8/10
Excellent
03 Mar 2026
Eric
Shower head was not good at all. Very weak and spraying in all directions. When trying to adjust it by hand, it was wobbling. We really like the Radisson and are a repeat visitor but just wish the shower was better.
Family_with_children
10/10
Exceptional
28 Feb 2026
Jason
Great staff and service
Self
10/10
Exceptional
12 Feb 2026
Alejandro
Excellent hotel
Partner
10/10
Exceptional
11 Feb 2026
Jimmy
Great stay!
10/10
Exceptional
05 Feb 2026
Flash
Clean room family was happy. Staff was so helpful. Even with out super late check in.
Friends_and_family Family
10/10
Exceptional
29 Jan 2026
Elizabeth
Clean room, everyone helpful, good animal sightings near the pool!
Leisure Family
10/10
Exceptional
27 Jan 2026
Jacqueline
The room was clean staff was wonderful
10/10
Exceptional
17 Jan 2026
Tonya
Staff was wonderful!!! Room was spacious & comfortable
Leisure Self
8/10
Excellent
15 Dec 2025
James
The room and hotel were lovely, but a bit far from the tourist activities. Nothing an uber could not help, but would have been nice to walk.
Friends_and_family Family
4/10
Poor
12 Dec 2025
Robert
Restaurant is stark and open like a school cafeteria. Bar is open to lobby with only two stools? Room service does not answer the phone? The concierge does not speak English but I was informed by another employee it is not safe to walk to any near by restaurants. My room air conditioner was very loud making sleep difficult.
Leisure Self
10/10
Exceptional
29 Nov 2025
Genny
Good service
Leisure Partner
6/10
Pleasant
20 Nov 2025
Leon
The location is far from everything else. Breakfast is not included and the facilities (swimming pool and gym) are very small and outdoors.
Leisure Family
10/10
Exceptional
12 Nov 2025
Soraya
moving by taxi only, shopping and entertaining not far. nice stay
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Luis
Everyone one in the hotel were friendly, professional and kind.
Leisure Pet
10/10
Exceptional
16 Oct 2025
Juan
Te staff is amazing which can make a real impact
Business_and_leisure Family
2/10
Poor
06 Oct 2025
Sabis ymelda
Solo nos dieron una llave y tuvimos que
10/10
Exceptional
30 Sep 2025
Alan
The best
10/10
Exceptional
16 Sep 2025
John
Excellent Staff
Business Partner
10/10
Exceptional
15 Sep 2025
Juan
Excellent staff.
Business Partner
10/10
Exceptional
08 Sep 2025
Franklin
Needs to improve on food
Self
10/10
Exceptional
05 Sep 2025
Tonya
Very nice
10/10
Exceptional
02 Sep 2025
JESSICA
Excelente servicio al cliente
Family
8/10
Excellent
01 Sep 2025
Guido
For the price very good and we will come back to stay here.
FYI
Close to the mall and location is very good. No breakfast is included on the price.
Business_and_leisure Family_with_children
4/10
Poor
28 Aug 2025
Tania
The properly looked all and not well taken care of. Small rooms and old air conditioning. Will not stay again.
Leisure Family
10/10
Exceptional
24 Aug 2025
Tonya
Na
10/10
Exceptional
20 Aug 2025
Rudy
It was great
6/10
Pleasant
20 Aug 2025
EULALIA
Overall the hotel is clean and confortable. However, one persons attitude makes your stay miserable such as the receptionist, that was my case
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Brian
In love with this hotel, Staff and hotel were excellent. Recommend it 100%
10/10
Exceptional
24 Jul 2025
Reid H
It was great I think only one USB charging port works, but everything else was great. The staff is phenomenal. I’m not used to being so well taken care of at a hotel. The staff, a friendly welcoming, knowledgeable and helpful..
Leisure Self
6/10
Pleasant
06 Jun 2025
Michael
Overall our stay at this hotel was fine. The staff were wonderful, our beds were comfortable, the bathroom was clean and we got a good night’s sleep after a long flight from the US. We were a little surprised about the condition of the laminate flooring in our room which was torn up in several places. We also could not lock our room with the deadbolt so we threw our luggage behind the door and used the safety latch. We did not report these issues to the front desk because we were too tired to pack up our belongings and switch to another room. I am pretty sure they would have given us another room if we asked.
Leisure Family
10/10
Exceptional
04 Jun 2025
Jan
The staff are fabulous!
Leisure Pet
10/10
Exceptional
04 Jun 2025
ISMAEL
Very nice place friendly staff. Breakfast yummy. Cute neighborhood
Leisure Self
2/10
Poor
03 Jun 2025
ALVARO
Air conditioning in the room terrible
Business Self
8/10
Excellent
01 Jun 2025
SINECIA
Personal muy amable y capacitado en atención al cliente. Habitación limpia y confortable . Zona segura y parqueo incluido .
Business_and_leisure
4/10
Poor
29 May 2025
Cristian
Hidden 15% tax after reservation for nationals. No smart Tv, lights don’t work properly. Won’t come back. I have gone to 5 more hotels in the same city and non of them charged me ever that 15% IVA tax after Expedia final reservation. It is not cool to let you know about the tax just when you receive your confirmation, it should be displayed in the reservation detail before paying.
Leisure Family_with_children
6/10
Pleasant
18 May 2025
Gisela
A/C failed during midnight and was very noisy
Business_and_leisure Family
10/10
Exceptional
13 May 2025
Ben
Of all my travels, this is by far the best accommodation I have experienced.. Helpful and experienced staff make this place of joy to stay. This hotel is more of a resort, but for much less money. Stay at this hotel.
Leisure Self
10/10
Exceptional
05 May 2025
Ben
The staff at this facility is extremely helpful, going the extra step for their customers
Leisure Self
10/10
Exceptional
23 Apr 2025
Amanda
Nice friendly staff, easy check in, clean rooms and the airport shuttle was a bonus.
Friends_and_family Friends
10/10
Exceptional
16 Apr 2025
washington
Very good hotel I truly recommend ,
Business Self
2/10
Poor
15 Apr 2025
YANELA
The parking elevator was hard to find. We walked a lot back and forth. The area was very noisy and the room's furniture was soiled. The sofa bed when opened was at the floor level. No sheets or enough towels, pillow covers were provided for sofa bed upon arrival.
Leisure Family_with_children
10/10
Exceptional
09 Apr 2025
Jorge
Todo el staff super amable, la habitación impecable y la comida del restaurant estaba buena, volveré seguramente.
Business Self
10/10
Exceptional
24 Feb 2025
Diego
Excellent
Business Family
10/10
Exceptional
18 Feb 2025
Sally
Great service, friendly staff, good food, and very clean.
Leisure Family
2/10
Poor
17 Feb 2025
Jason
VIP access is non existent in this hotel. Zero benefits. A very frugal hotel that is far from the 5 star hotel it identifies as. I would rather stay at oro verde. This hotel does nothing to improve your stay. They should not have VIP access. They do nothing for their VIP patrons.
Leisure Partner
10/10
Exceptional
06 Feb 2025
NARCISA
Safetiness
Leisure Family
10/10
Exceptional
23 Jan 2025
Pamela
Hh
8/10
Excellent
20 Jan 2025
Edward

Good for a quick stay.

It was fine. The rooms were okay. The location is not great and the smell from the river near the pool was gross. I wish the price included breakfast.
Friends_and_family Family
8/10
Excellent
04 Jan 2025
Leonard

Great hotel...

All was excellent...EXCEPT my room was right above new year party. Noise y thumping until 4 AM....3 HOURS SLEEP. The room itself was excellent.
Partner
10/10
Exceptional
01 Jan 2025
Roberto E
Staff are truly amazing, helpful and extremely knowledgeable
I wanna to thank them for the services, you really make me feel at home.
Business_and_leisure Family_with_children
6/10
Pleasant
27 Nov 2024
Alvaro

Economía mal llevada en lo básico

El papel higienico es un desastre...es de pésima calidad. No deberían ahorrar en esto. Si quieren cobren un dolar mas, pero no ahorren en el papel. No tiene sentido que un hotel RADISSON tenga todo muy bien y en cosas tan básicas y necesarias como esta, ahorren. Eso no es economía, es un detalle mínimo pero que hace la diferencia. es como tener un auto de 100 mil dolares y echarle gasolina barata...al final se daña el motor...
Business
10/10
Exceptional
11 Nov 2024
Stacy
The prices were a little high for the food, but was a very nice hotel.
Leisure Family
8/10
Excellent
03 Nov 2024
Vincente
Overall all I was satisfied with my stay.The staff was very attentive. Only point of dissatisfaction was shower did not get hot.
Self
10/10
Exceptional
30 Oct 2024
David
It was clean an comfortable
Business Family
10/10
Exceptional
28 Oct 2024
Zoila
Very good the attention.
10/10
Exceptional
28 Oct 2024
CHRISTIAN
Staff was friendly and serviceable. In case you want to charge your meals to the room bill, you should let them know in advance at check in, otherwise they may ask for payment every time.
Business Family
10/10
Exceptional
24 Oct 2024
Angel
Excelente experiencia uno de los mejores hoteles de Guayaquil 🤗🙏🎉🎊
Business Family
10/10
Exceptional
02 Oct 2024
Jeffrey
Staff is so accommodating. They are well trained, polite and available .
Business_and_leisure Partner
10/10
Exceptional
06 Sep 2024
Jeffrey
Great accommodations, friendly, efficient staff. Always a pleasure to stay.
10/10
Exceptional
05 Sep 2024
Alberto
The Hospitality was amazing Courtesy, the respect in the interest of your well-being. Overall, it was amazing, very clean and very respectful.
Business_and_leisure Partner
10/10
Exceptional
02 Sep 2024
Ron
Welcoming, safe
10/10
Exceptional
29 Aug 2024
Nato
All good to go !! Safe and quiet area !!!
Leisure Family_with_children
10/10
Exceptional
28 Aug 2024
Gena
Loved the pool and transportation. Restaurant service very slow, and no room upgrade was offered
Family
10/10
Exceptional
22 Aug 2024
Manny

HAPPY AGAIN,...

HELLO AND THANK YOU FOR ALLOWING ME TO SHARE AN INCREDIBLE STAY! THE RADISSON IS TOTALLY INCREDIBLE, THE STAFF, THE SERVICE, THE HOSPITALITY, EVERYTHING!! I FEEL THIS IS MY HOME AWAY FROM HOME, THANK YOU.
Self
10/10
Exceptional
21 Aug 2024
Vinicio
\"I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! The entire staff, from the front desk to the housekeeping team, were warm, welcoming, and went above and beyond to ensure our comfort and satisfaction.

The hotel's commitment to safety and cleanliness was evident throughout our stay. The premises were spotless, and the staff took every precaution to ensure our well-being.

The location was perfect, with easy access to local attractions and amenities.

What truly made my stay special, however, was the family atmosphere that permeated every aspect of the hotel. From the friendly smiles to the thoughtful gestures, I felt like I was part of a larger family.

I was also impressed by the hotel's prompt response to my concerns and requests. Whether it was a question about the area or a need for ice or extra towels, the staff responded quickly and efficiently.

Overall, I would highly recommend this hotel to anyone looking for a comfortable, safe, and welcoming place to stay. The staff's dedication to excellence and customer satisfaction is truly exceptional. We can't wait to return!\"
Business_and_leisure Self
10/10
Exceptional
20 Aug 2024
Stacy
Service was great
10/10
Exceptional
11 Aug 2024
Fausto
The property was on of the nicer hotels I have stayed at in Ecuador. Definitely an high end hotel that does everything they need to accommodate guest. I also like that they spoke English and Spanish.
Leisure Self
10/10
Exceptional
09 Aug 2024
Carla Gabriela Arcos
Todo bien
Business_and_leisure Pet
10/10
Exceptional
01 Aug 2024
Jhonny
Would return gladly
10/10
Exceptional
01 Aug 2024
Manny

Super Stay,....

Incredible stay!! The Super Staff, the Super hospitality, the Super care you experience is beyond words. They keep getting better and better,....even the new hires knew my name, that was remarkable. Thank you so much, i felt privileged.
Self
10/10
Exceptional
27 Jul 2024
Veronica
Excellent!!!
Leisure Family
10/10
Exceptional
25 Jul 2024
Luis
Breakfast services
Leisure
10/10
Exceptional
25 Jul 2024
David
We stay a night before going back home. The hotel is just a few blocks from el policentro ( a shopping center) and Plaza Guayarte. The hotel offers a free shuttle ride to the airport. Great stay!
Leisure Partner
6/10
Pleasant
22 Jul 2024
ignacio
Front desk need to update all guest information I have to wait for over 15 minutes to the person find out the reservation was paid already,
Leisure Family_with_children
10/10
Exceptional
02 Jul 2024
Veronica
Beautiful
Leisure Family
6/10
Pleasant
25 Jun 2024
louis
Room looked like a motel room instead like a Raddison room. Price wasn't worth the room
Leisure Family
10/10
Exceptional
14 Jun 2024
Maria F.

Great experience

It was great, I had to take a flight at 3:40 am, so booked the hotel that offers free suttle service to the airport, in order to relax a bit and get some hours of sleep before the flight
Enjoyed the swimming pool by sunset backed by a river and nice trees; a caputtino w a very good croissant on their outside coffee shop and lovely dinner in the well appointed restaurant.
A wonderful experience at terrific cost!
8/10
Excellent
04 Jun 2024
Mariana
Good hotel, it doesn’t look like the best neighborhood but if you go with taxis its fine.
Leisure Family_with_children
8/10
Excellent
29 May 2024
Nicole
Very friendly
Nice place
Really good
Leisure Partner
8/10
Excellent
25 May 2024
Dan

Great staff

Upon check-in at the Guayaquil Radisson Hotel on 5/20/21, we found several unsatisfactory issues with the accommodations. We immediately returned to the front desk and the initial reaction we received from the female receptionist was not helpful but rather dismissive. We were prepared to leave the hotel immediately. We have no desire to stay in less than acceptable accommodations or with staff that does not care about the level of service we expected or they provide.

Overhearing our conversation with the female receptionist, a colleague that was also behind the desk- Jefferson Patino stepped in and asked how he could help. He was kind and genuinely concerned. Though we didn’t know it at the time, he had immediately begun to take action.

We returned back to our room beginning to search alternate accommodations (Back to the Sheraton) when the house phone rang. We were greeted by Fransisco Salcedo. From this point, Francisco advised us he had been made aware of our issues by Jefferson and would do everything in his power to rectify our issues.

From that point, our stay was perfect and we are extremely grateful to those 2 staff members who went above and beyond to address our issues
Friends_and_family Family
6/10
Pleasant
21 May 2024
Thomas
No hot water.
Business Self
8/10
Excellent
17 May 2024
william
We communicate with the property numerous time to inform them that we had a large number of large luggages and to bring a large vehicle. It appears that our message went unread because we never got a response back from the hitel. I called and they could not find my reservation and I informed them of my luggage situation again. Upon arrival we had a very small taxi waiting for us. They wanted to split my wife and I into several different taxis. I totally disagreed with that and found a SUV to take us to the hotel. This hotel does not have their own vehicles for airport transportation, so if you have large luggages be prepared to take a few taxis to the hotel. We did not receive the VIP package or welcome.
Business_and_leisure Partner
10/10
Exceptional
16 May 2024
Manny

Always an enjoyable stay,..

I've been staying at this hotel for about 4 years now and it is always a delight to stay there. The super staff is always eager to assist in any way they can. The food is exquisite as usual. Thanknyou.
Business
10/10
Exceptional
18 Apr 2024
Denise
Es un hotel con camas ricas, las habitaciones son limpias , la vista es bonita . Es excelente por el precio
Leisure Family
10/10
Exceptional
15 Apr 2024
Cesar
We had a great time.
Andrea from the check in was amazing 👏 ✨️ and the rest of the team worker was great as well.
Partner

Location & surroundings

Radisson Hotel Guayaquil
Boloña 503A Y Calle Jorge Insua Hindro, Guayaquil, Ecuador

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Radisson Hotel Guayaquil

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