Name: GH Galería
Address: Avenida 9 De Octubre 1608 Y García Moreno, Guayaquil, EC

8/10

Excellent

19 Jun 2026

Bruce

Great hotel

Self

8/10

Excellent

25 May 2026

Ashley

Posiblemente volvería a ir.

10/10

Exceptional

07 May 2026

Russell

Good location. Clean spacious rooms. Security is on the door.

Friends

10/10

Exceptional

21 Feb 2026

Martha

Great hotel and wonderful staff.

2/10

Poor

14 Sep 2025

Julieta

Located in a dangerous neighborhood. Super noisy, I asked to be moved to another room and was told that all rooms face the street, so changing rooms wouldn’t fix the problem. Then was told there were slightly less noisy rooms but for an extra fee. Don’t stay here!

Leisure Self

10/10

Exceptional

31 Aug 2025

Lissette

It’s 10 m from the airport, the Area is not that great for the price.

Leisure Partner

6/10

Pleasant

09 Aug 2025

Marcelo

Location

8/10

Excellent

02 Aug 2025

Kathiuska

Love the staff and the hotel was in a great location but I didn’t like the fact that you have to have the key on for the lights and AC to be on. Breakfast was good and the bed were clean and comfortable.

Leisure Family

10/10

Exceptional

20 Jan 2025

Ma Carmen

Very nice

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Cynthia

The best thing about the hotel are the staff members and location.

Business_and_leisure Partner

2/10

Poor

27 Sep 2024

Edward

Horrible hotel avoid and staff no professional

Business_and_leisure Self

10/10

Exceptional

03 Aug 2024

Luis

It has a nice lobby and prices are excellent

Business

10/10

Exceptional

02 Jul 2024

Jim

Staff were nice and efficient, hotel is well kept, room and bedding were good, could not use the a/c because it was badly placed blowing air tight over the bed. I would have chosen a different room instead of choosing a suite for this reason

Leisure Partner

10/10

Exceptional

11 Jun 2024

Andrew and Marcia

Property was nice. And it was affordable

Leisure Partner

10/10

Exceptional

06 May 2024

Libardo

Localizado en el centro de la ciudad, linda decoración, servicio excelente, habitaciones amplias. Muy recomendado

Business Self

10/10

Exceptional

28 Apr 2024

jaime

It’s was great

Leisure Family_with_children

10/10

Exceptional

27 Apr 2024

Cynthia

Customer Service Excellence triple A plus 😁

Business_and_leisure Partner

6/10

Pleasant

19 Apr 2024

Anton

Staff were great .

10/10

Exceptional

28 Mar 2024

Harriet

Very nice I’ll stay there again

10/10

Exceptional

03 Jan 2024

Louis

Close to airport

Business Friends

8/10

Excellent

29 Nov 2023

Max

Nice food friendly staff, nice & clean room.

Leisure Partner

10/10

Exceptional

14 Nov 2023

Sharon

This is a very nice hotel. I enjoy baths so having a functional bathtub is important. The food is excellent and was happy to see the brunch is no longer so expensive. I have stayed there at least 8 times but not in the past year. The room your company put me in was on the first floor which was upsetting at first but it was still reasonably quiet which for ecuador says a lot. Overall I was very happy with everything although have never used the athletic facilities.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2023

John

Una buena experiencia estar en el hotel

Business Family

10/10

Exceptional

23 Oct 2023

José

From desk , not good attitude

Leisure Family

10/10

Exceptional

20 Jul 2023

Jose

N/A

Business Self

10/10

Exceptional

23 May 2023

Carla

Solo estuve una noche pero todo excelente, ubicación perfecta y un hermoso ambiente lleno de arte!

Leisure Family

10/10

Exceptional

01 Apr 2023

Juan

It’s an excellent hotel, nice people. Great breakfast. Easy to get from/to the airport then more around for business.

Business Self

10/10

Exceptional

15 Feb 2023

Jimmy

I liked all, unfortunately I just stayed 1 night since I was getting picked up in the morning

Leisure Self

2/10

Poor

09 Feb 2023

BERNARDO

No son claras las politicas del parqueo. A la media Noche la ayuda es nula para solucionar El servicio que SE supone que tienen

Business Self

8/10

Excellent

09 Feb 2023

Anthony

Staff at the hotel and friendly and helpful. Hotel is clean and seems to be well maintained. The one issue, though not terrible, is the spotty and slow internet connection.

Leisure Partner

10/10

Exceptional

27 Nov 2022

Grace

Very clean, polite staff and knowledgeable. Good price
Great customer service.

Leisure Self

10/10

Exceptional

10 Nov 2022

Carolina

Very clean , nice and ample room. Great location. Will definitely recommend it

Leisure Family

10/10

Exceptional

17 Oct 2022

Stanley

great clean location
staff was perfect

Leisure Family

8/10

Excellent

19 Sep 2022

Raul

I liked that I was able to reserve and pay on the same day that I needed the hotel.

Business Self

2/10

Poor

11 Sep 2022

JUAN CARLOS

Mejorar los canales para reventar correctamente las reservas. Espere mucho tiempo para recibir mi segunda habitación

Leisure Partner

8/10

Excellent

09 Sep 2022

Ronald

Large Room & Good Value. In room safe. No in room iron or ironing board. Various artwork throughout hotel and in room, thus the Galeria name.

Hotels that prohibit toilet paper in the toilet should have a bidet or a shower that has an attachment that you can use to rinse your body, not only a showerhead.

Staff is bilingual and friendly/courteous. Room was cleaned daily.

Security guard posted out front and room key required for elevator access control.

Leisure Self

8/10

Excellent

04 Aug 2022

Lionel

Nice place to stay

The hotel is very clean and modern. Staff is very pleasent. Centrally located, close to all shopping.

Friends_and_family Family

6/10

Pleasant

01 Aug 2022

Stephanie

Fair service

Leisure Family

8/10

Excellent

23 Jul 2022

Stephen

The artwork

Leisure

10/10

Exceptional

23 Jun 2022

Cynthia

Excellent Customer Service and breakfast buffet is perfect.

Leisure Partner

10/10

Exceptional

20 Jun 2022

Katherine

We had a great time and the service was excellent!

Partner

10/10

Exceptional

13 May 2022

Luis

Everything was ok, good for my business trip

Business Self

10/10

Exceptional

06 May 2022

Cynthia

Excelente servicio, excelente parqueo, y un incredible desayuno café. Yo volvería otra vez. Anthony Guevara fue muy atento ayudándonos con nuestras reserva iones.

Leisure Partner

10/10

Exceptional

02 May 2022

christopher

Staff was Superb! Friendly and very Helpful. Im White and staff was careful to make me aware of places not to travel alone. Uber git me everywhere I needed to go. TY

Leisure Self

8/10

Excellent

23 Mar 2022

Irene

One night break away in Guayaquil

The room was a good size, bed and pillows comfortable. Took a bit to figure out how to control the AC as the wall control didn't function. Need to find a small knob beside the bed that controlled the fan which was way to high when I entered the room. There were a few long hairs on the floor in the bathroom so I inspected the rest of the room for cleanliness but it was fine. Shampoo, bath and hand soap are in dispensers. The soap dispenser in the shower didn't work, also the shower curtain could be cleaner. I told front desk about the dispenser when I checked out and she was grateful for the information. Front desk staff were very friendly but check in and check out were slow, even though they were working on getting people done quickly. Restaurant staff were not visible when I went for a drink so I went to the front desk to notify them that someone was in the restaurant requiring service. The artwork was a joy to check out. I really loved this aspect of the hotel and the lobby had a lot of comfortable seating.

Self

10/10

Exceptional

23 Mar 2022

Art

All of the original artwork everywhere was amazing. The next time we go to Guayaquil we will allow more time to wander the halls and admire everything.

Business Partner

10/10

Exceptional

14 Mar 2022

Robert

Hotel is very Cleand
Parking is great

Leisure Partner

10/10

Exceptional

06 Dec 2021

Mohabir

Staff was friendly and welcoming.

Leisure Family

10/10

Exceptional

27 Oct 2021

Debra S.

I always stay here and I love the hotel and the staff!
However, I am starting to reconsider staying here just because I can never get fast wifi or wifi at all! Also the bedding on the beds are not heavy enough....always cold!

Leisure Self

10/10

Exceptional

17 Oct 2021

Carlos

Friendly service

Very centrally located parks walking distance do University and safari park walking distance great place to 10 minutes away from everything really friendly service and the lunches are great

Friends_and_family Friends

10/10

Exceptional

04 Aug 2021

Verified traveler

Excellent service, quite, beautiful room, clean

Business_and_leisure Family

2/10

Poor

30 Jul 2021

Verified traveler

No cumplen revisando las reservaciones

Leisure Family

2/10

Poor

01 Jun 2021

Verified traveler

The rooms were too small want to superior rooms and they were very small, building is painting and work pictures online Are not reality

Business Partner

8/10

Excellent

02 Apr 2021

Verified traveler

The property was alright to me. I also appreciate the courtesy and professionalism of the staff. The only complaint is the gym amenities - with literally only TWO machines and a few small weights a toddler could pick up. If you're going to work out, this gym isn't for you, but as far as staying in the hotel, it did exactly what it was supposed to do. Thank you for your hospitality!

Friends_and_family Friends

10/10

Exceptional

14 Jan 2021

Carlos

Excellent, the room is very good big and the bathroom very confortable

Business_and_leisure Self

10/10

Exceptional

31 Jan 2020

edison

Very good

It was amazing,thank you.

Friends_and_family Friends

4/10

Poor

28 Jan 2020

Mimi

Feels like a jail cell ,
Took over an hour to check in while the lobby was empty.

I guess I got what I paid for.

Business Self

2/10

Poor

15 Dec 2019

Verified traveler

Small room and bed, too many restrictions, cannot even bring your guest to your room.

Leisure Self

10/10

Exceptional

12 Oct 2019

edison

Super

It was very good thanks you.

Friends

10/10

Exceptional

01 Oct 2019

Juan

Good. Location

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

Great location and very good for the price. Highly recommended for business trips.

Business Self

2/10

Poor

19 Sep 2019

Verified traveler

The bed was full of bedbugs. I ended up sleeping in a chair for 2 hours and checked out and left. Also very strong smell of cleaning products in the whole room, unverable

Business Self

8/10

Excellent

24 Aug 2019

Verified traveler

Great location and amicable staff. The room was spacious

Leisure Family

6/10

Pleasant

11 Aug 2019

MThom247

Decor was interesting with a variety of artifacts and sculptures that catch your eye. However, it was an adequate experience. No real frills. But, all I needed was a place to crash for a few hours before heading off on the next leg of the trip, and this hotel did that. No particular criticisms, but no \"wow\" factor either.

Leisure Self

10/10

Exceptional

08 Aug 2019

Verified traveler

Location was great, clean and secure. This is in the heart of Guayaquil, a short walk to all attractions. Very nice restaurants close by.

Friends_and_family Partner

4/10

Poor

30 Jul 2019

Verified traveler

They dont have enough parking, I paid for the parking , when I arrived they told me no parking available, check around the hotel if you find parking , the zone is no good , downtown , prostitution. I requested cancel the reservation and they told me that they cant cancel.

Business Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

Staff is very friendly and I enjoy all the art around. We even found a parking and places to eat.

Friends_and_family Family_with_children

10/10

Exceptional

20 Jul 2019

Pat

Convenient location to downtown, Helpful Staff, but Limited Parking

Business Partner

10/10

Exceptional

10 Jul 2019

Luis

Guayaquil Exe Hotel

The good part: centrally located, everything ia aroung walking distance

Family

8/10

Excellent

09 Jul 2019

Alberto

The can look a little bit strange at first but then you realize everything is ok. Great place and great value.

2/10

Poor

23 Jun 2019

Verified traveler

terrble mal servicio mala comida atencion mala nunca mas recerbo en ese hotel

Leisure Partner

2/10

Poor

20 Jun 2019

Jon

Check in agent was rude and dismissive. Reservation for two people? Can't have 2 keys. Pre-paid the charges? We have taxes and fees to collect. Yes, we have a restaurant but it is closed on the weekend. Yes, breakfast comes with the room, but its 'busy' so its hard to keep up with stocking the buffet. The room was filthy. The bath towels reeked of the strong, pungent, unpleasant men's cologne ubiquitous in Ecuador. Absolutely horrible experience.

Business_and_leisure Partner

10/10

Exceptional

20 May 2019

Verified traveler

Use as a transit hotel consistently when in Guayaquil. Close to the airport. $5.00 cab ride at 0330.

Leisure Self

6/10

Pleasant

01 May 2019

Verified traveler

It’s a tired hotel, in need of some renovation. The air on didn’t work in the gym.

Leisure Partner

6/10

Pleasant

27 Apr 2019

Verified traveler

Property was clean and nice but staff was not willing to assist with request for help with more coffee in room and there was no internet in room

10/10

Exceptional

17 Apr 2019

Verified traveler

The location is central to the airport and everything from the greeting from the staff, to the ease of the check-in process, to the cleanliness and modern look of the rooms is excellent!

Business Self

6/10

Pleasant

09 Apr 2019

Rey

Not bad for a $51 night but there’s not pool and the room service close at 10:30 pm but for the budget can’t complain for me isn’t a 4 stars hotel is 3 stars.. thanks anyway

Friends_and_family Family

10/10

Exceptional

07 Apr 2019

Verified traveler

Bellos cuadros en todos lados y esculturs, ademas de cuartos grandes

Business_and_leisure Self

8/10

Excellent

25 Mar 2019

Verified traveler

Very satisfied overall. Staff was excellent and helpful. Improvement needed in trinlangual Television and lobby computer

Business_and_leisure Self

10/10

Exceptional

27 Feb 2019

Verified traveler

We love this place it was really nice to stay there.

10/10

Exceptional

10 Feb 2019

Fabián

NICE HOTEL, NEAR DOWNTOWN, SAFE AREA DURING THE DAY, GOOD TRANSPORTATION ANY TIME

10/10

Exceptional

02 Feb 2019

Verified traveler

Central location. Rooms were very nice and clean. Staff friendly and helpful.

Friends_and_family Family

10/10

Exceptional

01 Feb 2019

Verified traveler

hotel was very courteous and professional assisting me anytime i had a need

Friends_and_family Family

8/10

Excellent

30 Jan 2019

Verified traveler

the convenient location, transportation right there

Friends_and_family Family

6/10

Pleasant

28 Jan 2019

Verified traveler

fair

I was very disappointed that the bathroom only had one shower towel in the room. That is unheard of.
The hotel should be better able to stock the rooms based on how many people are going to stay in a room.

Partner

10/10

Exceptional

25 Dec 2018

Verified traveler

Very clean, professional and friendly staff, modern look.

10/10

Exceptional

03 Dec 2018

Verified traveler

Very clean and modern room. Staff was friendly and check-in was quick. Good location.

2/10

Poor

26 Nov 2018

Julia

I do not recommend staying there. Most people who book a 4* hotel expect it to fulfill certain requirements. This hotel is far from being a 4* hotel.

The staff is unqualified and the or one of the hotel managers should be doing everything except managing a hotel. It is obvious he did not get his job because he was qualified. When he said \".... my hotel\" It was obvious that he is far from being qualified.

They have a really hard time checking people in and out if there is more then one person/room that they need to attend to.

There is a reason why the price for this hotel is so low compared to other hotel that are supposed to be on the same level. It seems something changed a few years ago, owners or the people in charge because they have an old Trip advisor certification from 2014.

Their breakfast buffet is bad, really bad and the food at the restaurant is bad as well. The only people I assume would like this hotel are backpackers that are used to different kinds of service and situation. How ever if qualified and polite staff is important to you, do not stay at Exe Galería Man - Ging.

I live in Ecuador and have to do a lot of travelling, therefor I have stayed in many different hotels. I will never stay there again, no matter how low the price is.

There are so many better options than this one, so I recommend that you avoid this one.

10/10

Exceptional

13 Nov 2018

Modesto

Excellent Hotel for a week or two weeks stay. Clean and pleasent, friendly staff

10/10

Exceptional

31 Oct 2018

IvannaLopez

I read one person saying that Guayaquil has no good restaurants. That person must be the laziest traveler ever. Guayaquil has the most amazing local and international food. Food is the #1 attraction. By the way, to me, the most amazing crab in the world is served in Guayaquil. \"Pata Gorda\" is one of the dozens of good chains for Crab. The best Mexican food and the best Chawarma in the world are not in Mexico or the Middle East. They are in Guayaquil. Obviously, the best restaurants are not exactly in this block. This hotel is close to everything! especially Banks, attorneys, Notary Offices, And it is just blocks away from the famous Malecon 2000 that have a lot of restaurants. I went walking to all the places and activities I had to do. That saved me a lot of money in transportation. Downtown is not the safest place in the city, but this specific area is not as bad as other downtown areas. Just use an inexpensive kangaroo bag with double latch and don't flash jewelry or money or expensive equipment/gadgets. The usual safety measures like in any Asian country. I recommend Guayaquil to Food lovers. And please! do not leave Guayaquil without tasting \"Morocho\", a beverage with a flavor similar to the Venezuelan chicha, and also Hayacas, Humitas and \"pan de yuca\". \"Naturalisimo\" Pasteles y Compania\" and \"Sweet and Coffee\" are a must for cheap snacks between attractions and they are literally everywhere. Just check reviews online before choosing a place. Common sense.

10/10

Exceptional

28 Oct 2018

Foodlover

My experience was the best. I may not like all the art (this hotel is a museum for local artists, paint and sculpture) but the room is better than something you get for double the price in the US. Include the breakfast if you can. The juices are natural. I recommend the guava juice. And they have even meat and rice for breakfast. What a deal! Confortable room, awesome breakfast. You can control the temperature in the room if it is too cold. It could be better? Yes. But it is half or third the price of Oro Verde across the street. So if you want it expensive, and perfect, just walk 20 meters and pay. I wanted a good deal and I got more than I expected.

4/10

Poor

27 Oct 2018

Verified traveler

The hotel needs an update! The water was coming out very slow, the internet ver bad

10/10

Exceptional

23 Oct 2018

Robert

Relaxing

Very nice. It was a nice, relaxing stay.

10/10

Exceptional

21 Oct 2018

Henry

Bad front desk service

When we got to the front desk we asked the lady at the front desk if there is any early check in. She said that nothing is available. It was my wife my son and myself. I told her that we would not be staying that whole night we might not even sleep as we had to catch a plane very eary in the morning. I told her any room would do even though we had booked 2 queen bed room. She said nothing is available completely booked. So we waited in the lobby, 2 hours passes and i notice that no one was checking out. At this time there is a new lady at the desk so i ask her if any is available yet. She says all there is , is one room with triple bed. I said i'll take it.
When i get in the room it has 2 double beds which is what i was looking for and it was available all the time.. so i gave them a piece of my mind because they had me waiting there when all the rooms was available. Bad front desk service.fire her.

Family

10/10

Exceptional

17 Oct 2018

Robert

Good choice in 9 de Octubre

The front desk staff was very nice. The room was big and well furnished. The bathroom was big, had hit water, and a gigantic bathtub. The cleaning service was great and friendly. You can look at the golden green across the street and pay a lot less.

10/10

Exceptional

14 Oct 2018

edison

Good service.

It was amazing.

Friends

8/10

Excellent

01 Oct 2018

Stacy

We had a nice stay. Muchas gracias. We would be happy to stay here again.

8/10

Excellent

03 Sep 2018

Wicho

Nice price/value hotel. I like the ubication, near from everything and I like the hotel. However it have to much decoration.

10/10

Exceptional

18 Aug 2018

Jedidiah

Safe, quality room

The hotel is not cheap (for Ecuador) but it also won't break the bank. Because of the safety and quality provided by it, I think it is well worth it. One note is visitors can only stay for 15 minutes and you need a key card to use the elevator, so those are safety measures I have not seen before. I read other reviews about the decor, and though I am not a fan of it either, it did not deter me, but it is something to note that it uses nudity in its art. The area is also a better part of the city and is also near the Melacon area which is super nice to walk (social area along the river). The exercise room is functional and that is it, but I doubt many guests use an exercise room on vacation so it makes sense not a lot of money was put into it. It does have a treadmill and exercise bike. Water is not safe to drink in Ecuador and so you'll have to buy bottled water all the time, but this hotel did have complimentary water in the lobby. The WIFI seemed to be distant from my room or weak as my connection seemed to not always be there but it is usable... just maybe can't play multiplayer video games on it. I would definitely stay there again if I needed to stay in Guayaquil again.

Friends

10/10

Exceptional

30 Jul 2018

Verified traveler

Room and location

Better than on the Internet, the room.was big, even bathroom has plenty of space. Good distance to attractions. Really liked it.

Partner