Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Palace Guayaquil

Guayaquil · Ecuador

Chile 214 y LuqueView location

9.2/10Excellent961 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Location9.2/109.2
Neighborhood8.4/108.4
Value8.2/108.2
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palace Guayaquil

Hotel Palace, an independent Hotel with 95 rooms, is a top choice in Guayaquil.

Located in the heart of the tourist area, just 12 minutes from the airport and steps away from the city's main attractions, it features soundproof windows for uninterrupted rest, a delightful buffet breakfast, a complimentary bottle of water, and free parking.

Proudly, it ranks in the top 10 of TripAdvisor's Travellers' Choice.

Read more about this hotelShow less

A stay at Hotel Palace Guayaquil places you in the heart of Guayaquil, steps from Church of San Francisco and San Francisco Square. This hotel is 0.1 mi (0.2 km) from Seminario Park and 0.2 mi (0.3 km) from Nahim Isaias Museum.

Stay in one of 95 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Guayaquil? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and 4 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
    • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 36.6 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Church of San Francisco 0.1 km / 0.1 mi
San Francisco Square 0.2 km / 0.1 mi
Seminario Park 0.2 km / 0.1 mi
Nahim Isaias Museum 0.2 km / 0.1 mi
Malecon 2000 0.3 km / 0.2 mi
Municipal Museum of Guayaquil 0.3 km / 0.2 mi
Simon Bolivar Statue 0.4 km / 0.2 mi
Guayaquil Metropolitan Cathedral 0.4 km / 0.2 mi
Municipal Palace 0.4 km / 0.2 mi
La Rotonda 0.4 km / 0.2 mi
Church of La Merced 0.4 km / 0.2 mi
Clock Tower 0.4 km / 0.3 mi
Guayaquil Municipal Library 0.5 km / 0.3 mi
Moorish Clock Tower 0.5 km / 0.3 mi
Barco Morgan 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Number of floors (main building): 6
  • Single rooms: 35
  • Twin rooms: 36
  • Double rooms: 19
  • Junior suites: 5
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 55 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Restaurant: 1
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room: 4
  • Meeting room
  • Projector
  • Audio-visual equipment rental
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Vegetarian mealExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palace Guayaquil

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Palace Guayaquil

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Palace Guayaquil

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Fitness room
    • Bathroom
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Wake-up service
    • Pillow menu
    • Turndown service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Soundproof room
    • Telephone in the bathroom

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Palace Guayaquil

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 20 m²SGL.ST
    SINGLE STANDARDPhoto unavailable8 photos

    Palace Guayaquil

    SINGLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Telephone in the bathroom
    • Bathroom
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Extra beds on demand
    • Toiletries
    • Desk
    • Slippers
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Palace Guayaquil

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Palace Guayaquil

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palace Guayaquil

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable10 photos

    Palace Guayaquil

    TWIN STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Telephone in the bathroom
    • Soundproof room
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Palace Guayaquil

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Palace Guayaquil

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Palace Guayaquil

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palace Guayaquil

9.2
Excellent
961 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.2 /10
Neighborhood
8.4 /10
Value
8.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
moti
I like it all real clean real good stuff and was placent
10/10
Exceptional
24 Jun 2026
José
Excelente servicio
Partner
10/10
Exceptional
21 Jun 2026
Cecilia
Todo fue magnífico
Partner
10/10
Exceptional
09 Jun 2026
Sussan
Desayuno magnífico, cristian muy atento, al igual que los chicos de la puerta, siento que les falta a al personal femenino de salón, son atentos pero no ambles, creo que una sonrisa bastaría. Saludos cordiales.
Family_with_children
10/10
Exceptional
11 May 2026
Maritza
Ubicación
Self
10/10
Exceptional
04 May 2026
Maritza
Excellent service
Self
10/10
Exceptional
27 Apr 2026
Saruca
Highly recommend it, The room was excellent—spacious, clean, and very comfortable. Breakfast. It was always fresh, with a good variety of options to start the day right. Overall, a great experience, and I would definitely come back again!
Family
8/10
Excellent
17 Apr 2026
Carolina
Siempre es cómodo hospedarse aquí, lindo hotel y todo muy limpio! Lo único variar un poco más el menú de desayuno buffet
Family_with_children
10/10
Exceptional
16 Apr 2026
JUAN ALBERTO
WAS OK
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Betty
Good
8/10
Excellent
20 Mar 2026
PATRICIO
Very friendly and professional staff. Room very comfortable. Very happy with experience
Self
10/10
Exceptional
03 Mar 2026
Elizabeth
Great staff, places to eat nearby, close to airport. Used the hotel service for pickup and drop off to airport which was convenient
Partner
6/10
Pleasant
03 Mar 2026
Anastasia A
Perfect tourist area! Most of the attractions are nearby.
Family
10/10
Exceptional
14 Feb 2026
Elizabeth
Check in was easy. We were offered a room upgrade which was amazing. Will definitely stay here again.
Leisure Family
10/10
Exceptional
17 Jan 2026
Nym
Excellent
Partner
10/10
Exceptional
17 Jan 2026
Edward
Staff was very helpful, area is old and interesting with some different people walking the streets so be careful. Food was good and fresh.
Leisure Self
10/10
Exceptional
02 Jan 2026
Allison
We've stayed here several times and enjoyed it each time. It's a nice place and the front desk staff are very helpful.
Leisure Family_with_children
8/10
Excellent
16 Dec 2025
Milton
El personal fue correcto en sus funciones, sin embargo, podría mejorar en cordialidad y amabilidad hacia los huéspedes, mostrando una actitud más cálida y sonriente.
Leisure Friends
10/10
Exceptional
17 Oct 2025
David
This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the \"fancier\" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc.
Trust me. You'll like it at a much more reasonable cost than the big names.
Partner
10/10
Exceptional
15 Oct 2025
Addiel
Very well located hotel . Clean place , friendly staff
Leisure Partner
10/10
Exceptional
12 Oct 2025
Armando
Excellent!!!
Business Family_with_children
10/10
Exceptional
01 Oct 2025
Edmundo
It’s a nice place to enjoy without complaining
Leisure Self
10/10
Exceptional
30 Sep 2025
casey
Loved the quaint breakfast with views of the street. Exceptional friendly staff.
Partner
10/10
Exceptional
24 Sep 2025
Abdul
Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.
Business_and_leisure Family_with_children
10/10
Exceptional
07 Sep 2025
jimmy
Excellent
Business Partner
10/10
Exceptional
26 Aug 2025
GIOVANNY
Location
Leisure Family
10/10
Exceptional
18 Aug 2025
Jimmy
The staff is friendly , helpful, knowledgeable about the areas to visit and not to visit
10/10
Exceptional
17 Aug 2025
Liria
Excelente acomodamiento
Leisure Family
10/10
Exceptional
15 Aug 2025
Brian
Nice location. Lots of shopping and close to the boardwalk.
Leisure Partner
10/10
Exceptional
05 Aug 2025
GIOVANNY
Good place to stay
Leisure
8/10
Excellent
04 Aug 2025
Tiffany
Nice, helpful staff. Property is not quite as nice as the photos, but good. Room had
10/10
Exceptional
02 Aug 2025
Jose
Very nice and clean. Close to everything and easy place to catch a cab.
Business_and_leisure Partner
10/10
Exceptional
28 Jul 2025
Jose Miguel
Very nice hotel, convenient location
Business Partner
10/10
Exceptional
26 Jul 2025
Travis
The location was beautiful 😍
Leisure Self
10/10
Exceptional
14 Jun 2025
shioko
Excellent customer service by everybody but especially Ashley
Leisure Family
10/10
Exceptional
07 Jun 2025
JOSE ANTONIO
Welcoming and very nice reception
Leisure
10/10
Exceptional
08 May 2025
Maria
Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.
Leisure Friends
10/10
Exceptional
05 May 2025
Stan
Appreciated the quietness and good service
10/10
Exceptional
11 Mar 2025
Pia
Nice staff, clean room, good food
Leisure Family
6/10
Pleasant
01 Feb 2025
James
The hotel has a terrible musky order that needs to be removed!
Leisure Self
6/10
Pleasant
23 Jan 2025
Karol

Great location, but dated. Not a 4 star hotel

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Partner
2/10
Poor
02 Jan 2025
serena
When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.
Leisure Partner
10/10
Exceptional
30 Dec 2024
Stephen
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Leisure Self
10/10
Exceptional
29 Dec 2024
Allison
The staff were very helpful.
Leisure Family_with_children
6/10
Pleasant
21 Nov 2024
Jim
The property had musky order on floor 1!
Leisure Self
10/10
Exceptional
27 Oct 2024
Adan A
Las personas que trabajan en el hotel son muy amables
Business_and_leisure Partner
10/10
Exceptional
11 Oct 2024
Edmundo
I like the suit
Leisure Self
10/10
Exceptional
06 Oct 2024
Abdul
Very nice hotel in central Guayaquil.
Business_and_leisure Family
10/10
Exceptional
26 Sep 2024
Virginia
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Leisure Partner
10/10
Exceptional
16 Sep 2024
Mayra
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Business Family_with_children
10/10
Exceptional
10 Sep 2024
Hayvin
These are super nice and provide the best service, taking care of all our needs
Leisure Partner
10/10
Exceptional
09 Sep 2024
Fausto
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.
Self
10/10
Exceptional
27 Aug 2024
Samuel
Excellent!
10/10
Exceptional
25 Aug 2024
Fausto
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
10/10
Exceptional
18 Aug 2024
Hugo

Amazing Hotel

The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Business
10/10
Exceptional
12 Aug 2024
Samuel
Excellent!
8/10
Excellent
12 Aug 2024
ines
It was ok
Business_and_leisure Family
6/10
Pleasant
20 Jul 2024
Ed
There are very good reasons why nobody visits this country.
Worst nightmare
Leisure Self
10/10
Exceptional
08 Jun 2024
Oscar E
Center the city easy access ti everywhere
Close to the malecon
Self
10/10
Exceptional
03 Jun 2024
Stephen
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Leisure Self
8/10
Excellent
24 May 2024
James G
Overall good experience. Staff very attentive and professional. I would stay there again.
Business Self
10/10
Exceptional
23 May 2024
Mara
The staff is very friendly and i loved their services. They are unique because you feel at home.
Business_and_leisure Family
10/10
Exceptional
07 May 2024
Bethany
I don’t want to review this property
10/10
Exceptional
25 Apr 2024
Rob

Very good

Really good hotel. Staff are brilliant
8/10
Excellent
20 Apr 2024
Yomaira
Mi estadía en el hotel fue de 16 días, todo fue muy bueno, la limpieza, todos los empleados fueron muy amables, la comida tanto del hotel como la del área es muy buena, la cama son bien cómodas, servicio en recepción muy bueno.
Lo que no me gustó fue que la caja de seguridad la tienen en recepción y es muy inconveniente.
Self
10/10
Exceptional
16 Apr 2024
DEVRON
It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.
Leisure Self
10/10
Exceptional
17 Mar 2024
Nanssy
Very attentive staff
Leisure Family
8/10
Excellent
10 Mar 2024
Samuel
You need more tv channels in English. Brochures for places to visit. Everyone was really nice and friendly.
Leisure Friends
10/10
Exceptional
05 Mar 2024
Alan

Home comfort in downtown Guayaquil

Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.
Partner
10/10
Exceptional
03 Mar 2024
Nanssy
Attentive service
Leisure Family
10/10
Exceptional
22 Feb 2024
Ana

Great location and staff members

From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Partner
10/10
Exceptional
30 Jan 2024
FRANK

Great place

Clean, nice room. Very helpful staff. I would stay there again.
Partner
10/10
Exceptional
12 Jan 2024
Paul
The Hotel is nice clean has AC good shower good area central to everything..
Business Partner
2/10
Poor
11 Jan 2024
Belén
The housekeeper STOLE my perfumes from me (all 4 came in the DutyFree bag)
Went for lunch with family; came back, room was ok -but beds poorly made.
Leisure Family
8/10
Excellent
06 Jan 2024
Gabriela
Rooms were spacious and clean. I requested for a crib for my baby and when I got to the room there it was ! I was pleased with how clean and what a great location the hotel was on.
Friends_and_family Family
10/10
Exceptional
30 Dec 2023
Shanthi
Very friendly and nice. Helped a lot
Friends_and_family Family
10/10
Exceptional
06 Dec 2023
LORENA
I stayed with my mother 10 beautiful days at Palace Hotel. It exceeded my expectations.
Room was great and clean. Staff very friendly always willing to help us.
Transportations very safe for 10 days. Palace hotel has it own car service. I did so many errands andall secured .
Free buffet breakfast for 10 days 2 people excellent.
Location convenient to Bank, restaurants, drugstores, mainnstreets ,malecon rtc.
Definetely i will come back with the eest of my family . Thanks Palace
Business_and_leisure Family
10/10
Exceptional
05 Dec 2023
SANTIAGO
Clean. Excellent breakfast
Leisure Family
10/10
Exceptional
29 Nov 2023
Derrick
The service at this hotel was exceptional! It is also very close to restaurants, the Malecón, and the airport. The room and bathroom were really clean. They have many options for breakfast, which was included in the price. We really enjoyed the fresh juices and made to order eggs. I would recommend this hotel for anyone coming to Guayaquil or as a layover for a trip to the Galápagos.
Leisure Family
10/10
Exceptional
22 Nov 2023
Mina
Walkable to the malecon. Typical city noise.
Leisure Partner
6/10
Pleasant
05 Nov 2023
Karen
The room was large and the bed was comfortable. There was a restaurant in the hotel, open until 10 pm. The downside was that the food was expensive.
10/10
Exceptional
04 Nov 2023
David

Great stay in the colonial district

Great few days at Hotel Palace. Perfect location to visit the colonial district and the Malecon. Comfortable room and nice breakfast buffet. Great staff. A good place at a nice price so we will stay again if you are back in Guayaquil.
Partner
8/10
Excellent
31 Oct 2023
Ilajil

#Perfumeoverload

Easy Check in, accommodating/friendly staff. Location is walkable to restaurants and Malecon. The only complain i have is the room smells with strong perfume that gave me a headache. We have to open the window for a good 30 mins. Breakfast is Ok.
Partner
10/10
Exceptional
26 Oct 2023
Tanya
I really enjoyed it!
6/10
Pleasant
25 Oct 2023
Juan Antonio
good location but the rooms and lobby look a bit tired. internet didnt work at times as well as the TV, it kept going off line or sticking. ok food and ok service.
Business
10/10
Exceptional
10 Oct 2023
Marco
Staff members very polite.
Leisure Self
10/10
Exceptional
21 Sep 2023
Thomas
Nice hotel. Quiet. Excellent breakfast. Great location
Leisure Family
10/10
Exceptional
16 Sep 2023
Jorge
Very professional excellent service
10/10
Exceptional
15 Sep 2023
Carol

My Go-To Hotel

When I fly into Guayaquil I most times have to stay overnight for my next leg of my journey. This is my favorite go-to hotel in Guayaquil.
Self
8/10
Excellent
04 Sep 2023
Herbert
This hotel has some positives: its location is close to the Malecón, Parque Iguana and some restaurants. Unfortunately, there are a lot of homeless people nearby. The breakfast was good and there are sufficient options. The gym was satisfactory, but needs towels and a water dispenser. It was okay for 2 nights.
Leisure Self
10/10
Exceptional
04 Sep 2023
gabriela
gracias, muy todo como siempre
Business
10/10
Exceptional
21 Aug 2023
Moti
It is very close to all shopping center taxi stations restaurants and very nice stuff
Business_and_leisure Self
10/10
Exceptional
13 Aug 2023
john
Excellent hotel. Taxi service available. Good breakfast. Dinner at restaurant a little expensive. Area of town is not the best but it’s close to airport and perfect for 1-2 nights.
Self
10/10
Exceptional
10 Aug 2023
Jana
I was there under a medical emergency situation after experiencing a heart attack and spending three weeks in the hospital. Everyone was extremely understanding, helpful and courteous to me. I hope to be able to go back for a visit when I am in better health and can appreciate the stay.
Self
8/10
Excellent
07 Aug 2023
samuel
This property was pretty good all around. Arrived in the middle of the night and greeted by a doorman who let me in. Elevators only work with key cards so you know your floor is secure.

The room was good and the beds were comfy. AC was good and water pressure was awesome.

I ate in the restaurant and ordered room service. Both were great experiences. The hotel is right downtown so there is some noise to contend with.
Leisure Self
8/10
Excellent
03 Jul 2023
Jason
It was good for my stay but nothing special that makes this place stand out.
Leisure Partner
10/10
Exceptional
30 Jun 2023
Jeff
Very friendly and helpful staff the room was nice and clean, breakfast was very good.
We would stay there again. The outside surrounding area is typical for the area.
Leisure Family
10/10
Exceptional
04 Jun 2023
Debra
Very nice hotel. Not in the safest area. Nice buffet breakfast included.
All the staff is courteous and helpful.
We didn’t arrive until midnight and hotel was well staffed even at that hour.
Leisure Family
10/10
Exceptional
01 Apr 2023
Mara
excellent staff and service !!!
Business_and_leisure Partner
10/10
Exceptional
17 Mar 2023
Eric
Great front desk service! Receptionist was great!
Leisure Friends

Location & surroundings

Palace Guayaquil
Chile 214 y Luque, Guayaquil, Ecuador

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Palace Guayaquil

48 hotel photos