Name: Radisson Blu Palace Resort & Thalasso Djerba
Address: Houmt Souk, Zone Touristique, Houmt Souk-djerba, 4128, TN

10/10

Exceptional

21 Jul 2026

Manon

The hotel and the property were very clean. Staff was nice and helpful. The food at the restaurant Turquoise was very good. We enjoyed the pool and the beach a lot. I would have liked to have water at my room everyday instead of buying it.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Ahmed

Friendly staff, very big swimming pool, nice breakfast. Over all we liked our stay.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Rayen

Odeur de moisissures/humidité dans la chambre et les placards

10/10

Exceptional

09 Jun 2026

Ahmed

Beautiful fresh and ingredients

Partner

2/10

Poor

05 Jun 2026

Ghazi

؟

Business

6/10

Pleasant

27 May 2026

Kristen

Beautiful Property Let Down by 3-Star Service, This was our second stay at Radisson Blu Djerba, but it will be our last. Having traveled extensively in Tunisia for 25 years, with a Tunisian husband, we know this lack of service is not a country culture issue, but a major management problem. We have received far better service in 3-star hotels.
The Good: The property is beautiful and clean. Breakfast food is excellent with a vast choice, shout-out to the egg chef, the orange juice man, and Hamza the bartender, who was the only one who actually engaged with us.
The Bad: Bar service was incredibly poor. We waited over 10 minutes in an empty bar and had to find staff twice. Dirty ashtrays were ignored, and a pile of swept-up trash was left on the floor for everyone to step over until Hamza cleaned it. We complained to the F&B manager; service improved for one day, then reverted. At breakfast, we constantly had to hunt down cutlery and condiments because tables were left uncleared and unprepared.
The Ugly: Housekeeping failed daily. We had one cup for two people, missed water twice, no fresh face cloths, and my reading glasses disappeared. Guest Services were useless. We got no room directions, no breakfast info, and no welcome drink. The agent walked away mid-check-in. We waited 30 minutes in our room for luggage because Guest Services failed to communicate with the concierge.
Lovely hotel, but a 5-star rating requires 5-star service. Management needs to urgently retrain staff.

10/10

Exceptional

03 Apr 2026

Mustapha

Nothing to complain about here, great welcoming and excellent customer service from staff (need a bit of work on security attitude at the front gate) very neat establishment specially the bar for drinkers, definitely coming back every time going to the island.

Friends

8/10

Excellent

25 Mar 2026

Vincent

The property is in the hotel area so not a lot of facilities nearby. As you would expect the hotel has all the facilities tourists require

Self

10/10

Exceptional

28 Jan 2026

Kristina

The room was nice, but many details could be better. The paint job. The electric.

Self

6/10

Pleasant

16 Jan 2026

Miss Shamila

I visit Djerba regularly and was told that Radisson Blu was one of the best hotels, so I decided to stay there to celebrate my birthday. Unfortunately, I was very disappointed with my experience.
Despite it being my birthday, there was no acknowledgment at all — no greeting, no small gesture, nothing. I arrived late after missing my flight and travelling for over 12 hours, yet there was no warmth, care, or consideration shown on check-in. No welcome drink, no courtesy, and no sense that guests were valued.
Throughout my stay, I felt the staff were disengaged. They rarely spoke to guests and mostly interacted only among themselves. This made the atmosphere feel unwelcoming and impersonal.
Based on my experience, the service was far below expectations. I have received far better service in Uylesse Thalasso hotels and even 4 star hotels such as Vincci dar mideon, where staff are attentive, friendly, and genuinely care about guests.
Sadly, this stay did not feel like a birthday celebration at all, and I would not choose this hotel again based on the level of service provided.

Partner

10/10

Exceptional

05 Jan 2026

marie-christine

Parcait

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

VINCENZO

Room ok staff not on the level of 5 star

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Gerald R

This hotel is wonderful, a palace, great staff, superb everything and price is reasonable. Breakfast fantastic!!

Self

10/10

Exceptional

26 Oct 2025

Charles

Nice place

Self

10/10

Exceptional

01 Oct 2025

Julie

Rien à redire, nous avons été accueillies comme des reines et nous tenons à remercier le personnel pour sa gentillesse, bienveillance et disponibilité.

Nous reviendrons!!!

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

Marie-Helene

Trés belle expérience

Personnel disponible et très aimable.
Chambre spacieuse.
Piscine impeccable

Partner

8/10

Excellent

05 Sep 2025

Mehrez

The hotel not very well maintained

Leisure

8/10

Excellent

01 Sep 2025

Chloe

L’hôtel est agréable et calme.
Certains membres du personnels ne.
Les services proposés sont intéressants mais un peu cher (par exemple le café).

Partner

2/10

Poor

30 Aug 2025

Verified traveler

Avoid this hotel at all costs!!!

Rude staff in all areas, terrible service, problems every single day. Disgusting rooms, disregarded when making a complaint. Rooms are never cleaned. All
Inclusive is not all inclusive. I would never ever recommend this hotel to anyone. It’s a waste of money. Spoilt my whole holiday.!

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Manef

The hotel has a fantastic location with direct access to a beautiful beach, and the swimming pool area is great for relaxing. The staff are friendly, professional, and respectful, which made the stay pleasant. However, the hotel could benefit from some renovations to freshen up the facilities. Unfortunately, some guests were not very respectful, which affected the atmosphere at times. Overall, a good experience thanks to the team and the location, but with room for improvement.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

hamdi

That was a great time spent
Great beach . Restaurateurs and food

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

Alexandre

This stop was one of many for my honey moon trip. The overall experience was amazing. Not because it's as luxurious as the Four Seasons (it's not) but because the staff was able to quickly adapt to challenges and come up with a quick solution. Keep in mind that if you act like a self entitled ********** dont expect the staff to try their best with a smile. You need to treat them like human beings such as you. Don't think that because your European or Asian or any ethnicity that you are more cultivated and know better.
Overall the facilities were nice. The beach was nice and the huge outdoor pool as well.
Regarding the food, the breakfast buffet was amazing, great selection of sweet and salty but if you show up 20 minutes before the end don't expect to find all the great selection althought there is still a lot of amazing stuff towards the end too.
The downside is the food for lunch and dinner for the restaurants. They have Asian, Italian and local food but it's quite average. I didnt even bother trying Italian or Asian food. On a positive note the Turquoise restaurant near the pool has some good things until 5pm (the pizza is so-so).
The cocktails could have a little more alcohol in them, I found them a little weak in that regard (the pink lady is pretty good and refreshing).
Overall it was a great relaxing experience. The staff is fantastic. Shoutout to the front desk lady bosses Malika and Fathima who know how to take care of everything.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Bouraoui A F

Beatiful hotel. Excellent cuisine. Professional staff.
Highly recommend.

Leisure Partner

8/10

Excellent

16 Jul 2025

Taoufik

Was very good

Leisure Friends

10/10

Exceptional

13 Jul 2025

Toni

Great food!!

4/10

Poor

05 Jul 2025

Manel

The stuff are bad, they dont welcome tunisian guest as they welcome the tourists !
We are tunisian and we live in usa . Its not the same respect and value they give to tourist.
We heard One of the stuff saying bad words about us at the SPA area. Everything else is great clean and quit. I would give 1 stars just because of the stuff.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Michael

Everything was great. The bar just off the lobby makes a proper double. The beach bar makes a skimpy double. Food was great. Staff was great.

Business_and_leisure

8/10

Excellent

04 Jun 2025

ADRIAN

Very nice resort overall, perfect location and beach. Expensive for Tunisia (meals, drinks). Great beds and rooms.
Female staff (guest relations) very friendly.
Male staff quite unpleasant (they seem to be disturbed when you ask something, mainly barmen and receptionists, limit rude)
Perfect staff at the pool and at the beach.
Expensive car transfer from/to airport, prefer taxis.
Very nice stay overall, but could have been perfect with a smile from grumpy barmen and some waiters.

Partner

8/10

Excellent

27 May 2025

Abdul

Relaxing Stay with an Exceptional Spa Experience

I had a mostly enjoyable stay at the hotel, with the standout highlight being the incredible spa. If you're visiting, don’t miss out on booking a massage — it was one of the best I’ve had. The indoor pool is heated, which made for an amazing, relaxing experience, and the steam room was hands-down the highlight of my stay. The entire spa area felt like a true escape and added immense value to the trip.

The hotel grounds are lush and beautifully maintained, with a peaceful walkway lined with green trees leading to the rooms. The rooms themselves were impressively spacious and well-equipped, offering plenty of comfort.

The outdoor swimming pool was also fantastic — clean, inviting, and perfect for lounging.

On the downside, the property feels somewhat dated, especially in comparison to more modern 4-star options like the Iberostar, which offered a fresher, higher-quality breakfast with better variety. Breakfast here could definitely use improvement. Additionally, people smoking in the main lobby was off-putting and took away from the otherwise welcoming atmosphere.

All in all, the hotel has a lot going for it, especially the spa, and with a few updates, it could be truly outstanding.

Leisure

6/10

Pleasant

12 May 2025

Céline

Très déçue

De 3 heures à 5 heures du matin dans le patio, impossible de dormir avec la résonance du chant des oiseaux !
Les jacuzzis avaient une très mauvaise odeur et mal entretenue ! Impossible d’en profiter !
Hormis Aqua gym et jeux de fléchettes aucune autre animation gratuite
À la réservation, pas possible de choisir une demi pension ou pension complète ! Normale il y a 3 restaurants à disposition ou un buffet ! Buffet à 30€ par personne qui est très très cher pour la prestation ! Resto italien peut être excellent en fonction qui est le cuisinier !
Personnel très sympa et aux petits soins avec les clients
Côté spa thalasso les prix sont les mêmes qu’en France ! Prévoyez un bon budget
Séjour trop cher pour 4 personnes sur 5 jours soit 1100€ avec une vue sur les travaux et coup de disqueuse vers 23 h
Pour finir très dommage qu’il n’y a personne pour enlever de cadavre de tortues sur la place à cause de la pêche

Friends_and_family Family

8/10

Excellent

04 May 2025

Cherif

Good for the price

Leisure Family_with_children

10/10

Exceptional

26 Apr 2025

Daniela

Hôtel bellissimo self service restaurant molto buona colazione e cena per altro molto assortita ed ogni giorno cose diverse personale gentilissimo
Noi abbiamo preso la standard room bella e confortevole ma il bagno è vecchio e non pulitissimo se si prende la premium hai il bagno rinnovato valutare la differenza di prezzo comunque ottima location

Friends_and_family Friends

6/10

Pleasant

14 Apr 2025

Christian

The hotel is not well maintained and staff is not motivated. It's a real pity ! this 5 star hotel has gone down...

Leisure Partner

6/10

Pleasant

09 Apr 2025

Christian

the property should be maintained better, in accordance with Fiver Star hotel

Leisure Partner

6/10

Pleasant

04 Jan 2025

Sarah

Some staff helpful and friendly, others less so

Leisure Self

10/10

Exceptional

02 Jan 2025

Belhaj

Sehr schön und gut

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Mohammed

Had a variety of things to do

Leisure Family

8/10

Excellent

10 Dec 2024

Faheem

It was a good experience, since I’ve been a long term member of radisson it would’ve been nice to have been upgraded. I look forward to visiting again.

Leisure Partner

10/10

Exceptional

07 Nov 2024

Thea

Exceptional service

Leisure Self

10/10

Exceptional

21 Sep 2024

ALEXIS

Great stay at Radisson.
Good breakfast and room service
Nice and large pools.
Beach area is great too.
Great views from the room.
Room was large and spotless.
Only minor issue was that I had to wait for 20 minutes to get the room when checking in at 2pm. But it is not really hotel fault. I realized that hotel sent me a message the day before my arrival to ask me what time I would arrive, but I did not respond as my phone was offline.

Leisure Partner

4/10

Poor

05 Aug 2024

Noureddine

I recently stayed at this hotel and, unfortunately, my experience was far from satisfactory. Firstly, the lack of valet service was inconvenient. The check-in process was extremely frustrating, taking us over an hour to get our room.

The hotel itself has an old and neglected feel, clearly suffering from a lack of maintenance. This was evident in various aspects of the property.

Breakfast was a major letdown. The quality of the food was poor, and the service was exceptionally slow. It certainly wasn’t the enjoyable start to the day I was hoping for.

However, the size and layout of the room were good.

Overall, I would not recommend this hotel due to the numerous issues I encountered. There are likely better options available for the same price range.

Leisure Family

10/10

Exceptional

09 Jul 2024

Felecia

Great resort. Beautiful, fun, stunning room/view and top level customer service.

10/10

Exceptional

20 Jun 2024

Sandrine

Excellent séjour, très bel endroit, le personnel est très gentil et les prestations conformes. Jardin magnifique, tout ce qu’il faut pour breaker !

Friends_and_family Friends

10/10

Exceptional

15 Jun 2024

Nabil

Nice and clean resort. Staff are professional. Beach access and nice big pool.

Leisure Family

8/10

Excellent

06 Jun 2024

Tasneem

Generally good and I would recommend. I upgraded my room which was nice with a lovely view of the sea. Huge room. Lovely hotel with a number of eateries. Beautiful. My difference between a 4 and 5 rating is staff need to be way friendlier and helpful, especially front desk. Although rooms were very clean, lobby seating areas and the restaurants were not. Tables were left dirty and floors were full of crumbs. WIFI was painfully slow for a 5-star. Nice otherwise.

Leisure Self

10/10

Exceptional

03 Jun 2024

Abdelaziz

Magnifique

Tout était parfait...
Un grand MERCI à tous.
À bientôt.
Cordialement

Self

10/10

Exceptional

17 Mar 2024

Hamid

Good

Leisure Family

10/10

Exceptional

24 Nov 2023

Issam

Good staff and amazing facilities !

Leisure Self

10/10

Exceptional

21 Nov 2023

Issam

Good place good staff !

Leisure Self

2/10

Poor

18 Nov 2023

FAIZA

Nothing

Business Self

6/10

Pleasant

29 Oct 2023

Patrick

Les oiseaux

Les oiseaux ont envahi les couloir et niches.Fientes jamais nettoyer dôme qui s ouvre et qui est cassé.
Bonne restauration spa au top.
Restauration snacking basic.

Business

8/10

Excellent

24 Oct 2023

Gildas

Hôtel très bien placé à côté de l’aéroport et du spot de kite.
Belle plage ( dommage que l’accès à la mer soit interdit dès qu’il y a un peu de mer ou de vent)
La thalasso est top et les kite très professionnel.
Au restaurant nourriture correcte mais peu diversifiée

Friends_and_family Family

2/10

Poor

21 Jul 2023

Mohamed

Unbelievable discriminations against Women Muslim Swimwear and UV Shirts. For invalid reasons, Radisson does not allow Women with Muslim swimwear to go the swimming pool in the Hotel and SPA, so a woman in this Radisson is not free to chose her clothing, Also Kids and Adults that are worried about SKIN CANCER are not allowed to wear UV shirts. This is an internal policy to the hotel, the reason that was given is for Hygienic reason, it seems that the director of this hotel figured it all out! Why Radisson USA, since it is American owned company, does not apply the same discrimination policy in the US but only in Tunisia? Is it Hygienic in the US but not in Tunisia!!, We had few discussion with the Staff and they expressed to us their extreme concern about this policy as well...At check-in the room was not clean, Vomit in the wall, hair in the floor, running and leaking toilet, and empty and dirty fridge, we had to put 4 claims about the running toilet, it took them 2 days to fix. I believe instead of spending time on getting out of the pool woman with Muslim swimwear and kids with UV protection shirts it is better to focus on the Service and make it up to the standard of a 5 star hotel

Leisure Family

10/10

Exceptional

03 Jun 2023

Guive

Very nice hotel, including room, restaurant, pool, and beach access. Staff is very friendly and helpful. Wifi is not very good.

Leisure Self

10/10

Exceptional

12 Feb 2023

DAN ARIEL

Thanks for Nadia and all the team for the hospitality and the smiles during all the stay, the Tunisian sweets offered by the reception was exceptional. thanks again.

Business

2/10

Poor

18 Oct 2022

Ahmed

The check-in experience was not great - arrived at 3pm to the hotel which is the check-in time, we had to wait for 1hr to be able to go to our rooms. The process is not streamlined, had to jump between receptionists and desks. There was a poor welcome stand that had some drinks and fruits - not decent for a 5 stars hotel.

The receptionists agents were not friendly and kind of rude.

The hotel buildings and facilities need to be renovated.

Leisure Family

8/10

Excellent

14 Oct 2022

Daniel

Room was small but they gave us a swim up pool option which was nice. Beach, staff, and other facilities were nice. Buffett was extensive.

Leisure Partner

10/10

Exceptional

11 Aug 2022

Khawla

Amazing and highly recommend. Had a bad experience with another hotel in the area and when we got here we realized it’s best to not settle with a hotel that’s not premium quality.

Leisure Partner

8/10

Excellent

25 Jan 2022

Majed

Good

The staff was really friendly. The breakfast is excellent.
Very good location with direct access to the sea.

Friends_and_family Family

8/10

Excellent

13 Oct 2021

Hisham

Room are a bit outdated, staff are cool. Wanted to check out their breakfast but i had an early flight. Otherwise decent four star hotel.

Business

8/10

Excellent

14 May 2021

Catherine

Bel hôtel belle piscine

Très bel hôtel belle chambre propreté dans les chambres à revoir
Pas de produits heureusement en téléphonant à la réception ils les apportent mais terrasse pas nettoyée vitres et douche sales c’est décevant .
Bonne table personnel agréable.

Self

6/10

Pleasant

25 Mar 2021

Verified traveler

The building is fantastic very clean staff ok room is good and clean but the tv didn’t work no tray of fruits or any VIP perks only one cup for coffee and two half liter bottles of water
Needless to say it’s not 5 star hotel as they claim to me Servicess is what give you satisfaction

Leisure Family

10/10

Exceptional

12 Feb 2021

Verified traveler

Good stay, excellent hotel

The Radisson was good: well positioned on the north-east of Djerba island, so close enough to Houmt Souk to pop in for work, but also with some lovely beaches (and great kitesurfing) right on the doorstep. Price to quality ratio was very good, Breakfast was delicious. Staff were friendly and attentive.

Business

8/10

Excellent

12 Feb 2021

Verified traveler

Great for a short business trip

I visited the Radisson Blu Palace for three nights in February 2021 while working on the island of Djerba. As you can imagine, it was very empty due to the ongoing crisis. Staff were welcoming, rooms were big and breakfast was delicious. The grounds are also stunning, although it was a little cold to swim in the pool or on the private beach. Staff were very responsive whenever I had a request and dealt with issues in a timely manner. Overall, a great stay!

Business

10/10

Exceptional

20 Nov 2020

Verified traveler

Nice hotel with good location
Quite. With Nice Beach

Leisure Friends

8/10

Excellent

24 Jul 2020

Mouna

Bel hôtel dans l’ensemble, l’accueil était top!!
Par contre j’ai trouvé un cafard dans la chambre. 😡 Et avec le covid le grand restaurant était fermé donc on a eut le droit au resto italien. Alors que

Partner

10/10

Exceptional

08 Feb 2020

Ibrahim

Excellent hotel. Lovely staff. I would recommend it to stay in.

Leisure Self

10/10

Exceptional

07 Feb 2020

Ibrahim

Excellent hotel. Very tidy. Excellent receptionist

10/10

Exceptional

27 Jan 2020

FATHIA

Court séjour très agréable, très bon accueil belle chambre avec lit onfortable , petit petit-déjeuner varié, je retournerai,
merci😊

Self

10/10

Exceptional

22 Mar 2019

Emmanuel

Everything about the hotel is awesome, the overall character's of the staff, to mention but few, in summary i enjoyed my stay.

Business Friends

8/10

Excellent

30 Jan 2019

Verified traveler

Great resort, friendly and courteous staff, beautiful beach, nice pool and great amenities.

Friends_and_family Family

2/10

Poor

24 Jan 2019

Verified traveler

Very bad experience
Never do it again in my life.
Stealing my money it’s very bad hotel

10/10

Exceptional

29 Dec 2018

Alex

Mohamed Jerad is the best hotel manager I know in any country. He is everywhere making sure everything runs perfectly and making each and every guest feel welcome.

Business Family

8/10

Excellent

21 Jun 2018

Verified traveler

overall is it was okay , the only thing that troubled us was the A/C , it was noisy and not working probably , the room was so hot and humidity all night long as if the A/C was off.

Partner

2/10

Poor

11 Nov 2017

IBRAHIM

cheated us

They have stolen our credit card by charging it with a higher price than our invoice and they took it from our guest too.
they close the phone while we where talking with them.
finally I do not suggest this hotel for anyone

Family

10/10

Exceptional

21 Mar 2017

Verified traveler

Very friendly and professional staff. The breakfast buffet is worth the price of admission. Great location for dining out. We recommend that you rent a car in the airport.

Partner

8/10

Excellent

11 Jul 2016

Verified traveler

Good stay overall

Excellent hotel but the staff could be more friendly. I felt like in an airport when checking-in and checking-out. The staff is courteous but not inviting or polite. Definitely a great produce but you can feel it is a commercial one, a vulgar one and they dont seem to care for their customers. The best of this hotel: the beach and the spa amenities. Restaurants are bit pricy but that's fine.

8/10

Excellent

23 Apr 2016

SK

It is a very pleasant place to sit back and relax.

Since this was not a vacation but a place to stay while our friend was having surgery at the local Clinique, we really didn't get an opportunity just to rest and relax however we will definitely make it first choice when we are back in Djerba again.

8/10

Excellent

28 Nov 2015

Verified traveler

Still a great option despite the downturn in touri

Even though Tunisia, and Djerba in particular, is experiencing a downturn in tourism, the Radisson Blu has maintained a strong level of service. The hotel staff, which is at a minimum trilingual (Arabic, French, English) offers a warm greeting upon arrival and quick service.

The hotel is in beautiful condition--spacious, well-designed, and well-kept. The rooms are clean and comfortable, the internet is fast, and the breakfast buffet offers lots of tasty options.

Negatives: there was a strong, unpleasant odor throughout much of the first floor when I visited, but this is something that can be easily reversed.

10/10

Exceptional

27 Nov 2015

Verified traveler

RadissonBlu, Djerba

The staff were pleasant and helpful, and security was excellent.

8/10

Excellent

21 Aug 2015

Nizar

Quiet location for the weekend

Nice and quiet hotel comparing to others in Djerba

8/10

Excellent

07 Jun 2015

Verified traveler

Relaxing quit hotel

Very relaxing hotel, the most attractive. The young beautiful black lady

10/10

Exceptional

09 Apr 2015

John Marius

Great stay

Beautiful hotel and very friendly staff, but the hotel is not run as a 5 star hotel. I would come back.

Family

10/10

Exceptional

02 Dec 2014

Anthony

VERY GOOD HOTEL

very good and comfortable

8/10

Excellent

09 Jan 2014

Verified traveler

Fairly Good

Few bugs in the room, which had seen better days and you need a taxi to go anywhere, but that's the same for most hotels in the area. Breakfast and Flamingo restaurant were both good.

Family

10/10

Exceptional

17 Oct 2013

sarah

Amazing, next to a gorgeous beach

Staff are great, go out of their way to help you.
Great spa
Beautiful outdoor pool
Next to a lovely beach
I couldn't fault my experience
Just be aware if you want to use some of the pools e.g sea water pool it is an extra coat
Hight recommend going, I am planning to go again for sure

6/10

Pleasant

26 Aug 2012

Verified traveler

room service

it's good , but it could be better . the room services people are very slow and sometimes they don't respond

8/10

Excellent

03 Sep 2011

Eirik

Nice Hotel

Service in Tunisia is not fantastic. I have stayed at this hotel twice and the service was quite different the second time. It seemes to depend very much on the person you meet that day... Maybe you will be lucky, maybe not. The surrounding area is not especially nice. Along the beach there are plenty of \"5- star\" hotels, but in Djerba there is little more than hotels. Breakfeast at the hotel was ok, not great. The rooms are very nice and clean, the food in the restaurants is good

10/10

Exceptional

22 Dec 2010

Todd

Great!!

The hotel was beautiful. The room was great, breakfast was incredible, Internet worked, and the staff was freindly.

8/10

Excellent

13 Nov 2010

Mark

Great hotel, but a bit far from anywhere

Beautiful hotel with great architecture and big spaces. Good selection of bars and restaurants and right on the beach. Only downside is that it is in the zone touristique and, hence, a drive away from anywhere worth visiting.

I arranged car hire through the hotel once I arrived and was very satisfied with the price, the service and the car.

Family

10/10

Exceptional

03 Feb 2010

Teresa

Beautiful hotel, great service, perfect location

The facilities inside and outside were beautiful and well-maintained. The room was large and aesthetically pleasing. The staff had a \"nothing is impossible attitude. The only problem I experienced was with respect to internet usage. Neither the wireless nor the cable functioned consistently. It was very frustrating to try to keep up with my work email.

Hotel was only 20% occupied because of being offseason. Two of the restaurants were shut down. We found some additional choices next door at the Park Inn

Partner

10/10

Exceptional

18 Nov 2009

Alaa

Alaaa

Best Hotel I've stayed in. No complaints. Best service, Best Value and top notch food.

6/10

Pleasant

15 Oct 2009

Rob

Solidly 4-star

While billed as a five-star hotel, this solidly nice hotel is far from outstanding. It has beautiful ambiance and a very nice, large spa. However, there is no shuttle from the airport (actually, there IS, if you're willing to pay around $15/person for what would be a $7 cab ride for four people). Also, the spa was very disorganized as far as arranging schedules were concerned. Also, the food at the Italian restaurant was mediocre. The burger from room service, however, was excellent. The mini-bar was lackluster. Finally, many in our party had erroneous charges on their final bills that had to be reconciled. Again, a very nice hotel, but - by no means -- five stars. I expected more for the price we paid.

10/10

Exceptional

12 Jul 2026

Mohamed

Merci beaucoup pour le professionnalisme et la gentillesse du personnel
Spécialement Mr Mourad l’homme qui s'occupait de notre chambre

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Mansouri

Super

6/10

Pleasant

30 Jun 2026

Donia

Très belle plage, le petit déjeuner était bon mais l hôtel est vétuste

Friends

10/10

Exceptional

30 Jun 2026

Aleyna

Tolles Hotel mit sehr freundlichem und hilfsbereitem Personal. Alles war sauber und gepflegt, und der Strand ist wunderschön. Wir haben uns sehr wohlgefühlt und würden jederzeit wiederkommen.

Friends

10/10

Exceptional

22 Jun 2026

Basmala Houda

Super

2/10

Poor

20 Jun 2026

Noemie

Hôtel pas au niveau d’un 5 étoiles. Il y a une odeur de canalisation a l’entrée de l’hôtel, très prononcée en fin de journée, et que l’on a retrouvé dans les chambres, très sympa après le dîner !
Le ménage n’est pas fait sérieusement dans les chambres, de l’eau coulait de la Clim, l’abbatant des we était cassé, la douche pas nettoyée (les cheveux etaient tjs la le lendemain).
Autre point négatif : les excursions! L’hôtel et les différents vendeurs se battent entre eux pour nous vendre leurs activités, les prix sont à la tête du client (vives les pigeons!).

La piscine est bien, mais le cours d’aquagym est lamentable ! Il doit être organisé par un animateur plus dynamique!

Néanmoins, je tiens à saluer Nadia à la réception qui a tout mis en œuvre pour veiller à ce que notre séjour se termine sur une note positive:)

Une mention très spéciale pour Khalil, au resto italien pour sa gentillesse.
Les Djerbiens sont des personnes exceptionnellement gentils.

Family

10/10

Exceptional

19 Jun 2026

Linda

Super hôtel ! Je recommande :)

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