Name: Mercure Zwolle
Address: Hertsenbergweg 1., Zwolle, 8041 BA, NL

10/10

Exceptional

08 Dec 2025

Susan

Lovely hotel with very helpful staff. Breakfast was amazing too. Highly recommend.

Partner

4/10

Poor

07 Dec 2025

Mahmoud

Room mattress and pillows are not comfortable at all .they should be replaced
Connecting two single beds to make them one bed is not comfortable.
Location of this hotel is only good for someone who has a car.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Brent

I had a two night stay at the Mercure City Zwolle Hotel in August 2025.

The surrounding exterior of the hotel is quite stunning, with green fields and gorgeous views.

Inside, the hotel lobby is a bit dated, and the standard rooms are significantly smaller than a traditional size hotel room.

The bathroom in my unit appeared to have been recently remodeled, but was quite small, and the shower head was not functioning properly due to a broken hand shower slide rail.

An small interesting surprise was the pull chain light fixture in the bathroom straight out of the 1920's. Strange.

My second night was difficult as the hotel had lost all water service, so there were no showers, toilets, or sinks available, and no coffee in the restaurant - as a result had to attend a business meeting without showering before I had to check out of the hotel. Hotel management said the water issue was out of their control, as the city had a water line break outside the property.

Staff were very nice and attentive throughout my stay, with a positive attitude.

I did visit the hotel restaurant for breakfast twice during my stay, and the food was basic and serviceable, with your basic English breakfast items on the self serve menu.

Overall, it you are visiting Zwolle, the Mercure Hotel is one of those places that you stay at basically just for sleeping - it is not a resort style property when you can be comfortable hanging out, due to lack of amenities and very small rooms.

10/10

Exceptional

14 Jul 2025

Funda

Clean, modern, quiet.

Leisure Family

8/10

Excellent

07 Jun 2025

Margaretha Theodora Maria

The hotel was just outside of the city. It is too far to walk so you will have to take the car to go into the centre.
Rooms are not big.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Aleksander

it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.

Business

8/10

Excellent

30 Sep 2024

Justin

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.

10/10

Exceptional

16 Jun 2024

Nina

This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.

Business_and_leisure

6/10

Pleasant

22 Feb 2024

Mark

For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure

Leisure Family

6/10

Pleasant

09 Sep 2023

David

Good location and value. Staff were not as friendly as expected. \"Queen\" bed was actually 2 single mattresses put together which made for tough sleeping

Business Self

10/10

Exceptional

09 Nov 2022

Jacob

Great setting. Great service.

Leisure Self

8/10

Excellent

10 Dec 2021

Josh

Clean, friendly staff

Business

8/10

Excellent

21 Oct 2021

Liv

Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.

Leisure Family_with_children

8/10

Excellent

16 Sep 2021

Kim

The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.

Leisure Partner

2/10

Poor

25 Jul 2021

Verified traveler

Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home

Leisure Self

6/10

Pleasant

24 Jul 2020

Hans

Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.

Leisure Partner

10/10

Exceptional

26 Jan 2020

JAMES

Basic but nice

Nice hotel, pictures are accurate
Staff are friendly enough
Room has everything you’d need for the price you pay. No issues and will return

Partner

10/10

Exceptional

26 Dec 2019

Amby

I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2019

Duncan

Very good

Very good. To me, the brand Mercure stands for good quality and reasonable prices, and this hotel was just that. Good staff. Good quality room and food. WiFi fast enough for me. Slept well. Felt secure and comfortable. Breakfast good. Not happy about paying for parking, but hey. I'd stay again. Well done!

Business

10/10

Exceptional

22 Sep 2019

Verified traveler

Clean and modern. Good location and plenty of parking

Leisure Family

2/10

Poor

10 Sep 2019

Verified traveler

I have never slept in a hotel with such a warned out beds. My complaints resulted in that the gm gave me two beers as I had had in bar. Very bad compensation for a night without sleep!
Otherwise I rank the hotel as a 3 star hotel, not 4.

Leisure Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Loved Zwolle Mercure

Very central location... with excellent and friendly staff to help. (Note that the dinner restaurant was a bit understaffed.)

8/10

Excellent

27 Jul 2019

nadja

Nice hotel, friendly staff. 10-15 minutes from city center. Good breakfast. Room was clean and quiet.

Family

10/10

Exceptional

09 Jul 2019

Wendy

Fabulous.

The hotel isn’t to close to local amenities but I knew this when I booked. The hotel is excellent though.

Family

10/10

Exceptional

18 Feb 2019

Derek

The stay at the hotel was very pleasant. Bhe staff were very friendly and I found it good value.

10/10

Exceptional

08 Feb 2019

Ghislain

Great Place when Visitng Vitens.

Rooms were too warm, hotel Bar is small but good and food was good.

8/10

Excellent

08 Nov 2018

Claire

The standard twin room we had was tiny. Very entertaining to try and navigate 2 people & luggage.
Great breakfast and location

8/10

Excellent

19 Sep 2018

Kim

The breakfast was really nice. Hotel within easy driving distance of the city.

10/10

Exceptional

14 Aug 2018

john

The hotel is excellent specially the Staff and management. They did the impossible to accommodate us and keep us happy. I recommend this hotel to everyone who is visiting Zwolle. The receptionists Juliet and Angelique are very nice, very warm and professionals with guests. The hotel has excellent breakfast and dinner menus and the staff were very kind and helpful. Love this hotel and highly recommend it. Enjoy your stay at Metcure.

Partner

8/10

Excellent

12 Apr 2018

Verified traveler

2nd night was noisy and corridor lights stay on at night meaning the room didn't get completely dark. Worth considering to have the lights go off at night and think about sound insulation.

10/10

Exceptional

11 Apr 2018

Janke

Stunning hotel. The breakfast was amazing. Definitely the best breakfast of all the hotels we stayed in. Staff was so friendly and helpful.

Family

10/10

Exceptional

04 Apr 2018

Tarek

Good breakfast
Good Resturant for dinner and lunch
€ 5 discount in the Resturant if you don’t like to clean your room (€ 5 daily)
Polit and kind staff , a big great area surrounded the hotel , 5minuted away from the Tran station , but unfortunately there is no friedg inside the room

8/10

Excellent

02 Mar 2018

Peter

Nothing wrong but nothing amazing

Hotel was a bit soulless and not too close to the city. I Can see why people stay as there’s isn’t nothing wrong with the hotel but nothing in the local area unless you are working there

10/10

Exceptional

23 Feb 2018

Derek

Perfect position in Zwolle for Ijsselhallen

6/10

Pleasant

22 Nov 2017

Verified traveler

Small room and tiny bathroom.

In a isolated location with small room. The bathroom also is small but at least the shower is good.
Internet was down but the staff did not even apologize!

10/10

Exceptional

28 Jun 2017

Dr. Veres

Moto GP

Breakfast was amazing, only a small thing was missing: no rubbish-bins in the hotel and in the parking place.
Really kind staff.

Family

10/10

Exceptional

05 Sep 2016

John

Five star service and stay

Wonderful hotel, friendly staff, peaceful and comfortable. The breakfast choice was fabulous and lovely to eat out on the terrace. Would definitely return. Good central location

Family

10/10

Exceptional

27 Jul 2016

Verified traveler

Enjoyable stay

The hotel is a bit secluded but still close to Zwolle Center. Also not far from Giethoorn (35 minutes drive). The room is a bit small but very well designed, very efficiently laid out. The service was great. Outside, enjoy the sounds of roosters and sheep of the neighboring farm.

Partner

8/10

Excellent

16 May 2016

John

Decent wine, very entertaining bar staff but NO MARMALADE.

10/10

Exceptional

16 Oct 2015

Carlos

great hotel

Great staff, very click rooms. Great breakfast. Free parking. Just minutes away from the city center

Family

8/10

Excellent

01 Oct 2015

Verified traveler

Good

Good

Family

8/10

Excellent

31 Aug 2015

ISMAIL

THE HOUSEKEEPING WAS NOT GOOD

Family

8/10

Excellent

21 Aug 2015

mary

No longer dog or eating friendly!

I lived this hotel until the last visit. While it is wonderful they allow dogs, the dig fee is now up to $15 per dog per night. This is more than Paris or Berlin! Also, breakfast buffet is up to $16.50 pp. They are pricing themselves out of the market for a non major city.

10/10

Exceptional

09 Jul 2015

Verified traveler

We picked this Hotel as we were going to the Dutch TT at Assen. We chose the hotel because it was just off the motorway and was only 1 hour drive to the Race. Having not been to the Hotel before we relied on the reviews on expedia and I am glad to say we picked a great Hotel. The staff were very friendly and the Hotel was great. We ate in the restaurant on a few occasions and it was very good, the breakfast was also very good. We also went into the local town Zwolle which is beautiful and the people were very friendly. There are many places to eat and have a drink. I would recommend this Hotel , its set in a nice quiet spot just off the motorway with easy access to the town.

10/10

Exceptional

03 Jul 2015

Karen

Very enjoyable. The only thing you should change is bigger rooms and have 2 queen beds in rooms. Would become more attractive for families &/or couples

Family

8/10

Excellent

21 Mar 2015

Verified traveler

Excellent

Excellent

8/10

Excellent

29 Dec 2014

James

Visiting the Netherlands

We went to the Netherlands to see our son who was performing in an Irish dance show that was touring the Netherlands. The hotel was easy to find and was conveniently located for us to travel around and sight see. The staff was very helpful and they all spoke english. I would recommend staying at this hotel.

Partner

10/10

Exceptional

16 Oct 2014

MK MK

Friendly staff

Rooms are comfy. Staff are very friendly. They offer bikes free of charge. Overall very good stay.

Partner

10/10

Exceptional

09 Aug 2014

Verified traveler

Nice location and a nice stop to visit surrounding towns.

10/10

Exceptional

15 Jul 2014

Nico

Great family Hotel

Neat and close to everything

10/10

Exceptional

18 Apr 2014

SLKW

Best Customer Service

All the staff went out their way to make our stay amazing. They adjusted the room service menu for me with 2 young kids. Hennie at breakfast treated my kids like princesses. They were spoilt.
The room had everything and more in it. Totally have nothing bad to say about the hotel

8/10

Excellent

29 Nov 2013

Boxman

Good for overnight

Functional hotel, friendly staff. Location was a bit diificult down some dark roads and out of the way.

10/10

Exceptional

02 Jul 2013

lews73

Very clean hotel. A little noisy with doors banging etc. Maid walked in the room at 09.00 when we were sleeping which we were un happy about but she apologised. 20 min walk from the town centre. This is our second stay here. would recommend to others.

Family

8/10

Excellent

02 Jul 2013

Debz

Great value hotel

Excellent value for money, perfect for what we wanted. Couldn't really fault anything about the hotel. Thought it might be a bit out of the way being on the outskirts of town but we hired a car & found it really easy to get around.

10/10

Exceptional

25 May 2013

Verified traveler

A well run hotel.

The staff in this hotel are very friendly and helpful. The hotel is pleasantly situated with attractive walks and bicycle rides possible from the hotel. It lies close to the motorway. Breakfast is excellent. The soundproofing could be better but overall it is a a hotel we would be happy to return to.

10/10

Exceptional

16 May 2013

Victoria

Perfect

We were extremely satisfied with our Hotel. The room was perfect, ( pillows were a little firm for me, but nothing like your own!!! ) The shower room was a very pleasant surprise. First class buffet breakfast all needs catered for & plenty of it, attentive staff without being overbearing. A perfect location for our Family Christening in Zwolle. Only a few minutes away, but in a rural location. We will definately use The Mecure again for future visits.

10/10

Exceptional

25 Dec 2012

Pete G

Nice Hotel

Nice hotel & staff, green surroundings. A little distance from the station but no complains.

8/10

Excellent

25 Nov 2012

Verified traveler

Good Night's Sleep

I've stayed at this hotel during two visits. The room is very comfortable, and the staff is friendly for foreign travelers. I love the breakfasts each morning. Biggest negative is no workout facility.

6/10

Pleasant

14 Oct 2012

Dale

One Night

There was a terrible smell coming out of the bathroom drains when we arrived and we used numerous amounts of expensive perfume to eradicate it, and then over night it seemed to disappear by the morning, don't know what it was, in saying that the bed was comfortable and the staff were great.

10/10

Exceptional

17 Jul 2012

Jim

Nice place, nice staff

Nice location, right near city central but not in it.

10/10

Exceptional

18 Apr 2012

Emma

Really good value for money

I thought the hotel was very nice very friendly staff

10/10

Exceptional

02 Apr 2012

Jon

Stayed at this Hotel once before whilst working locally, had a very good stay although this visit I was working in Meppel which is 30 mins away I decided I would rather stay here again... and as a bonus there was an extremely good room rate during my stay :o)

10/10

Exceptional

07 May 2011

Kelvin

Mercure Zwolle with free parking and WiFi!

Had a great offer of 3 nights for price of 2. Very polite and helpful staff members. Very clean room and comfortable bed. I cannot fault it in anyway. The location is on the periphery of Zwolle so not ideal for tourists on foot but if you have a car like me, it is perfect when parking is included in price. Free Wifi included was excellent. This last two was what made me choose the hotel in the end and I can honestly say, it was great and I will go back again happily anytime.

Drivers please becareful on approach to Hotel, there is a kind of passage for bicycles with a waterpit in the middle that cars must not attempt to pass - during daytime it is easy to see but at night time it can be tricky. Drivers need to go around it via a public car park to get to the Hotel safely.

8/10

Excellent

03 Apr 2011

Anonymous

Good to have free wi-fi. Only

Good to have free wi-fi. Only need safety boxes in the room.

8/10

Excellent

16 Jan 2011

Anonymous

Good Hotel for Business

Hotel staff was friendly and helpful at check-in and check-out. Good restaurant in hotel; good breakfast. Biggest thing missing is an exercise room; that would really come in handy during the rainy winter months.

8/10

Excellent

25 Oct 2010

Pradeep

Nice, peaceful location. Nice

Nice, peaceful location. Nice staff. Only complain is that the hotel should change the menu in the breakfast everyday. Also should provide free wireless internet in the rooms.

8/10

Excellent

25 Jul 2010

Verified traveler

Mercure Hotel Zwolle - great except location

This was a great hotel for my family and I (4 of us sharing a room) and we got a rate that included a very nice breakfast buffet. With younger kids, it was a bit too far from downtown to walk and they didn't have kids bikes available for rent/loan - we would have loved to ride! There as nothing nearby so every outing required us to use the car (but the parking was free!)

8/10

Excellent

10 Jan 2010

Pradeep

Very nice hotel with superb su

Very nice hotel with superb surroundings.

8/10

Excellent

19 Oct 2009

Pradeep

Very nice hotel & service. Only

Very nice hotel & service. Only if they have free wifi in the rooms, it would make them perfect!

10/10

Exceptional

13 Jul 2026

Per

Nice hotel with friendly staff, good rooms and very good breakfast.

Friends_and_family Friends

8/10

Excellent

08 Jul 2026

Jens Michael

Small but ok room, simple facilities. Shower with excessive water saving. Breakfast clearly over expections based on other reviews. Fresh orange juice, fresh fruit, fresh bread, good coffee, warm-smoked salmon - really nice.

Self

4/10

Poor

05 Jul 2026

Alex

Erg smalle bedden.
Moest 18 euro toeristenbelasting betalen ipv 13 Oals op boekingsbevestiging stond.
Relatief duur voor een kamer zonder airco
Voor de rest prima.

Friends_and_family Friends

10/10

Exceptional

12 May 2026

SHIHYU

They provide nice and clean rom. The employees are friendly.

Friends_and_family Family

4/10

Poor

05 May 2026

RPL

Warme kamer, slechte airco, slecht bed, felle lamp buiten voor het raam waardoor kamer heel licht was ‘s nachts en summier ontbijt. Prijs-kwaliteit echt niet op orde. Gaan hier niet meer heen en zou het mensen afraden.

8/10

Excellent

16 Feb 2026

Lydi

Schone kamer en een heerlijk ontbijt

Partner

8/10

Excellent

20 Dec 2025

Carla

Prima hotel. Goed parkeren en vriendelijk personeel. Kamers waren wat gehorig.

8/10

Excellent

12 Dec 2025

jos

Alles ok

Business

10/10

Exceptional

11 Nov 2025

Thomas

Rent roligt værelse

Business

10/10

Exceptional

01 Oct 2025

Simon

Schönes Hotel in ruhiger Lage. Relativ weit entfernt vom Stadtkern.
Personal ist sehr freundlich und zuvorkommend.

Leisure

8/10

Excellent

05 Aug 2025

Alexandra Anna

Ruhig gelegenes Hotel unweit von Zwolle, etwas in die Jahre gekommen. Parkplätze ausreichend vorhanden. Toll war der Verleih von E-Bikes!

Leisure Partner

10/10

Exceptional

02 Jun 2025

Franck Harald

Alt var bra

Service og renhold var helt topp. Vi leide også sykler igjennom hotelet, helt topp. Frokostene var utmerket.

Friends_and_family Friends

8/10

Excellent

06 May 2025

Laura

Wir waren zufrieden mit dem Unterkunft!

8/10

Excellent

06 May 2025

Laura

Ruhige Lage und nähe an die Stadt!

Leisure Friends

6/10

Pleasant

27 Dec 2024

Menno

Saai zakenhotel op een absolute non-locatie ergens in een weiland

Business Self

2/10

Poor

22 Dec 2024

John

Smoke filled hotel room

Hotel smelt of smoke so badly you couldn’t breathe, so we had to check out and find alternative accommodation a few days before Christmas.

The previous guests had even gone as far as covering the smoke alarm with a shower cap to ensure our smoking experience was ensured. Hotel were completely in denial, must be the only nose less room cleaner in Holland.

Friends_and_family Family

6/10

Pleasant

06 Dec 2024

Verified traveler

Betaling

Betalt pris og kvittering passer ikke sammen

Business

10/10

Exceptional

10 Nov 2024

Robbert

Grote kamer. Mooie badkamer. Weinig verlichting in kamer. Geen stopcontact langs bed. Mooi uitzicht. Goed restaurant. Vriendelijke bediening

Leisure Family

6/10

Pleasant

27 Oct 2024

Marjet

Vergane glorie. Wij hadden een superior, gedateerd, verschrikkelijke bedden. Stekkerbox kapot, 1 bedlamp hing los, de andere werkte niet. Van de stalamp was de stekker kapot en de pin ervan zat nog in het stopcontact waardoor ook dat stopcontact onbruikbaar was.
De omgeving ook niets. Kamer was wel schoon en personeel erg vriendelijk maar het was de 135 euro absoluut niet waard. Ik voel me flink bekocht, zeker voor een 4 sterren Mercure

Leisure Family_with_children

10/10

Exceptional

16 Sep 2024

orhan

Yataklar cift kisilik diye iki tek yatak konulmuş rahat degildi kahvalti çeşidi azdi maalesef.

Business

10/10

Exceptional

26 Aug 2024

Mahmoud

gewoon lekker gezellig normaal ik zal nog een keer boeken sowieso alvast Dankjewel voor alles

Business Self

8/10

Excellent

24 Aug 2024

Fedor

Goed ontbijt

Vriendelijke medewerkers, prima kamers, uitstekend ontbijt.

Rookzones zouden beter wat verder van de ingang en het hotel zijn.

Friends_and_family Family

2/10

Poor

23 Jul 2024

Per

Forfærdelig

Ringe industri hotel. Forfærdelig mad i restauranten og ringe morgenmad. Gammelt værelse og dårlig service i receptionen.

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Jolanda

Toen wij er waren was er blijkbaar ook een Japans hockey team en stonden er schoenen, koffers en sport materialen op de gang. Niet erg netjes.

‘S nachts om 02:30 werden we wakker van veel herrie buiten op de parkeerplaats. Vonden het beetje gek te meer omdat er overdag vaak beveiligers zaten (onderuit gezakt op een stoel met voeten op een andere stoel) en er nu blijkbaar niet snel werd ingegrepen.

Ook bleek er storing in de airco waardoor deze in de nacht uitgezet wordt en het was daardoor erg warm in de kleine kamer.

Dat je moet betalen voor parkeerplaats vind ik ook vreemd want het hotel licht enigszins afgelegen dus je hebt de auto nodig om er te komen. Heel groot parkeerterrein die zo goed als leeg was, met mogelijkheid om elektrisch te laden. Maar je kunt niet buiten het terrein parkeren dus is het wel verplicht om de kosten te betalen.

Ontbijt was prima.

Al met al beetje teleurgesteld ook door de kosten van de overnachting. Voor ons niet voor herhaling vatbaar.

Leisure Friends

6/10

Pleasant

09 Jun 2024

Fran-Jeanne

Het gebouw zag er erg oud uit. Er zat een groeoje jongeren bij aankomst. Reden hard op fietsen. Ik had het niet verwacht bij een hotel. Een receptioniste bij het uitchecken was aardig. Zij liep ook bij het inchecken maar hielp ons niet . De receptioniste bij het inchecken was niet aardig ook niet zo naar haar collega. Ook naar ond beetje betweter. We zijn bijna niet in het hotel geweest alleen voor de nacht. Niet om te rten ook niet voor ontbijt. Het zag er oud uit. Niet uitnodigend. Denk niet dat het echt vies was maar door dat het er ongezellig uitzag kon ok dat niet los zien. Prijs vind ik duur. Hotel ligy ook ver van het centrum lopend was dat te ver dus extra taxikosten gemaakt. Jammer was de eerste keer in Zwolle andere hotels waren vol maar van een hotelketen had ik meer verwacht

Leisure Family

8/10

Excellent

26 May 2024

Gerrit

Het zou fijn zijn als een tweepersoonsbed ook een tweepersoonsmatras heeft ipv 2 losse matrassen

8/10

Excellent

15 Mar 2024

Henk

Prima accommodatie.Vriendelijke medewerkers

Leisure Partner

8/10

Excellent

11 Feb 2024

Melissa

Hotel was over het algemeen helemaal prima! Goede service alleen de kitrand van het bad zat wat ingetrokken schimmel. Verder alles echt super

Leisure Family_with_children

4/10

Poor

28 Jan 2024

Maarten

Ontbijt tot 10 uur wij waren 10 min voor 10 daar toen ik 2e koffie pakken wilde mocht het niet meer omdat het na 10 uur was je betaald 20 euro per persoon en mag dan geen 2e kopje koffie pakken dit hotel zeker geen 4 sterren uit geleeft

Friends

6/10

Pleasant

12 Nov 2023

Samantha

Weinig personeel niemand aan de bar. Geen sfeer

Leisure Partner

8/10

Excellent

26 Oct 2023

Katy

Prima hotel en bejegening
Alleen dat we tijdens ons verblijf gewoon moesten betalen voor de parkeerplaats was wel een tegenvaller