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Pillows Grand Boutique Hotel Ter Borch

Zwolle · Netherlands

Stationsweg, 9View location

9.8/10Excellent238 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Neighborhood9.0/109.0
Amenities9.6/109.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pillows Grand Boutique Hotel Ter Borch

Situated in Zwolle, the hotel is close to Grote Kerk, Grote Markt and Stedelijk Museum. It is about 600 m from the city centre and not far from the bus station and the train station (only 100 m away).

There are plenty of restaurants, bars, clubs and shops about an 8-minute walk away. There is a lake approximately 5 km away from the establishment.

Housed in a stately characteristic building that dates back to 1850, the hotel has been decorated with the authentic style and atmosphere of the building in mind and has been richly furnished with beautiful, soft materials and modern characteristics throughout the interior. It offers Internet access in public areas.

There are 38 rooms in total at this historic city hotel. Guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe and lift access to the upper floors.

Read more about this hotelShow less

Guests can enjoy a drink in the bar and business travellers can make use of the conference facilities. Room and laundry services, a car park, garage and bicycle hire (for a fee) are also available. All of the rooms are en suite with a shower and hairdryer.

In-room amenities include a double bed, direct dial telephone, satellite/cable TV, Internet access, a safe, air conditioning, central heating and a terrace. Guests are invited to work out in the gym or unwind in the sauna. The hotel serves a continental breakfast buffet each morning.

A stay at Pillows Grand Boutique Hotel Ter Borch Zwolle places you in the heart of Zwolle, within a 10-minute walk of Sassenpoort and Overijssels Ventrum Beeldende Kunsten. This luxury hotel is 0.4 mi (0.7 km) from Museum De Fundatie and 0.5 mi (0.9 km) from Stedelijk Museum Zwolle.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars and espresso makers. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately EUR 34 for adults and EUR 17 for children
    • Self parking fee: EUR 19.5 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Sassenpoort 0.5 km / 0.3 mi
Overijssels Ventrum Beeldende Kunsten 0.6 km / 0.4 mi
Museum De Fundatie 0.6 km / 0.4 mi
Grote Kerk 0.7 km / 0.5 mi
Grote Markt 0.8 km / 0.5 mi
Stadhuis 0.8 km / 0.5 mi
Stedelijk Museum Zwolle 0.9 km / 0.5 mi
Dinoland 1.4 km / 0.9 mi
Park de Wezenlanden 2 km / 1.2 mi
De Mars 4.2 km / 2.6 mi
Bakkerijmuseum 6.6 km / 4.1 mi
Voerman Stadsmuseum Hattem 6.9 km / 4.3 mi
Anton Pieck Museum 6.9 km / 4.3 mi
Anningahof Sculpture Park 9 km / 5.6 mi
Kartcentrum Zwolle 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1850
  • Year of most recent renovation: 2007
  • Total number of rooms: 41
  • Number of floors (main building): 3
  • Double rooms: 45
  • Suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • City centre
Show 43 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Projector
  • Secretarial service
  • Photocopier
  • Sauna
  • SolariumExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Pillows Grand Boutique Hotel Ter Borch

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 5 m²DBL.DX

    Photos are not available for this room type.

    Pillows Grand Boutique Hotel Ter Borch

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Radio
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Trouser press
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • DVD player
    • 220V power supply
    • Wake-up service
    • Terrace

    Facilities with extra charge

    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Pillows Grand Boutique Hotel Ter Borch

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pillows Grand Boutique Hotel Ter Borch

9.8
Excellent
238 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Neighborhood
9.0 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
03 Jul 2026
John
Absolutely beautiful place with amazing rooms. Really central.
Self
10/10
Exceptional
03 Jun 2026
Danny
Great hotel and location.
Self
10/10
Exceptional
22 May 2026
Prabhat Kumar
Good hotel and nice location
Self
10/10
Exceptional
29 Apr 2026
Rosanna
Pillows is a wonderful hotel. The staff are super friendly and helpful. The rooms are well appointed and the restaurant’s food is excellent. My highest recommendation’
10/10
Exceptional
05 Jan 2026
Erik Joannes
Aangenaam hotel
Leisure Self
6/10
Pleasant
19 Nov 2025
Andrea
Room for was large, updated, and immaculate. Room decor was minimal . I was unhappy such a large bedroom had NO MIRROR! A full length mirror would have been ideal. At the very least there should have been a face mirror provided so I wasnt forced to use the bathroom mirror. When 2 people share one room, it means the mirror in bathroom not always available and/or grooming had to occur in a smelly environment. ADD A FULL LENGTH MIRROR TO THE BEDROOM! There is plenty of space for it. Also it was a long 15 minute wait to check-in. Ironically, this was the most expensive stay during our 2-week vacation in the Netherlands yet our check experience was the worst. The female on tge check in desk was lovely - not her fault - and her assistant offered us a complimentary cocktail while we waited. This is a management problem - the check in woman had no help, and the couple before use had a complicated issue to resolve. To make matters worse, the issue was being resolved on a speakerphone at LOUD VOLUME. It was so unpleasant to hear - like a loudspeaker - and we could not enjoy our drink. We were exhausted after a full day of travel and were incredulous we had to wait so long to gain access to our room - especially since we were paying top dollar for our accommodations. Would never stay there again and will not recommend it.
Partner
10/10
Exceptional
18 Oct 2025
Lorna
Very comfortable bed. Spacious room
Leisure Family
10/10
Exceptional
06 Oct 2025
Joseph
Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.
Business_and_leisure Partner
10/10
Exceptional
14 Aug 2025
Verified traveler

Perfect stay!

This is a top notch hotel! Food and restaurant were fabulous. Staff is amazing and so helpful. Beds were perfect. Location is walking distance to the center of the city.
Friends_and_family Family
10/10
Exceptional
26 Jun 2025
Natalia
Just steps away from the train station. Easy walk to old city. Nice street location.
Leisure Family
10/10
Exceptional
02 Jun 2025
Tania
Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs.
The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth.
The bed is comfortable and the place in its entirety is clean.
It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite.

The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Lynn
The staff were very welcoming and nice.
Leisure Family
10/10
Exceptional
20 Mar 2025
Verified traveler
Wonderful hotel in an extremely convenient location.
Partner
10/10
Exceptional
29 Dec 2024
Nicola
Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.
Partner
10/10
Exceptional
29 Oct 2024
Geoffrey
Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.
10/10
Exceptional
13 Jul 2024
colin

Great hotel to explore the city

Great service comfortable bed and room.
Partner
10/10
Exceptional
09 Jun 2024
derrick
Superb all around experience. Highly recommend.
Leisure Self
10/10
Exceptional
17 May 2024
David
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Business
2/10
Poor
22 Apr 2024
Edward
Unresponsive to complaints.

Fail to change/ replace towels, fail to \"turn down sheets\".

Fail to correct a water condition in bathroom.

Hallways dark/depressing
8/10
Excellent
10 Oct 2023
William
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Business_and_leisure Partner
10/10
Exceptional
27 Sep 2023
robert

Perfect

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family.
Thank you Pillows for a great stay!
Partner
10/10
Exceptional
09 Sep 2023
Manon
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Leisure Partner
10/10
Exceptional
08 Sep 2023
Manon
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Leisure Partner
10/10
Exceptional
08 Sep 2023
Martine
The Hotel was recommended by a colleague and I was very please with the location, the hotel and the service. I will definitely be back.
Business Self
10/10
Exceptional
21 Aug 2023
Cornelis

Zwolle visit

A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate!
Thank you all for making our visit memorable.
Partner
10/10
Exceptional
03 Aug 2023
Hayley
Fabulous property and wonderful staff
Business Self
10/10
Exceptional
30 Apr 2023
Lawrence
Perfect in every way
Leisure Partner
10/10
Exceptional
15 Oct 2022
Michael

A Gem in Zwolle

A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.
Business
10/10
Exceptional
31 Aug 2022
Hasan

Dreams hotel

It was amazing stay, where everything was great. HIGHLY Recommended.
Friends_and_family Family
10/10
Exceptional
25 Jun 2022
Christopher

One of the best hotels I’ve stayed at!

Probably the best overall hotel experience I’ve had in a long time. Staff and amenities were all top shelf.
Business
10/10
Exceptional
05 Jun 2022
Mark

Hidden in the trees

Stylish and calm hotel with superb interiors and lush surroundings. Big trims and bed plus easy access to the city. Worth a few nights stay.
Self
8/10
Excellent
22 Dec 2021
Verified traveler

Great experience staying here!

We had a nice mini getaway here - the staff were really lovely with the check in being perfect. The only small comment I have is that it would be lovely to provide bubble bath to the rooms that have a bath. The food was excellent and I wouldn't hesitate to recommend staying here
Partner
10/10
Exceptional
13 Nov 2021
Verified traveler

Very cool

Beautiful, trendy hotel on the outskirts of historic Zwolle. Totally recommended
Partner
10/10
Exceptional
17 Oct 2021
Verified traveler
This was the perfect place for me and my girlfriend to stay for the first time together, it had everything and the staff were incredibly kind. I want to go back here, which I don't think I've ever done in any hotel before! Thanks for everything Pillows!
Leisure Partner
10/10
Exceptional
11 Oct 2021
Brenda
This property was simply outstanding. Stayed there for more than a week and I fell in love with it everytime I walked through the doors
Leisure Partner
10/10
Exceptional
04 Apr 2021
Verified traveler

Great in-room breakfast

We had a warm welcome in the lounge and the room is set up for in-room breakfast and dining. Great breakfast!
Partner
10/10
Exceptional
14 Sep 2020
Flemming

Nice stay

Super nice hotel with nice friendly and helpful staff...

Close to center of city, big rooms and comfortable beds
Business
10/10
Exceptional
28 Dec 2019
Verified traveler
This hotel welcomed me with a welcome drink, has quiet spacious rooms with a very comfortable bed and pleasant lobby. It is 1 minute walk from the train station and max. 5 minutes to the heart of the city center in Zwolle.
Leisure Self
10/10
Exceptional
16 Dec 2019
Mindy

Super!

Super stay. Greeted by the friendliest staff and felt warmly welcomed. Room was lovely. Would definitely highly recommend!
Partner
10/10
Exceptional
02 Sep 2019
Verified traveler
The staff were super helpful and the check in was the best and easiest my husband and I have experienced is very relaxed. The rooms are fantastic and the location is spot on. Highly recommend a stay.
Business_and_leisure Friends
8/10
Excellent
05 Aug 2019
Hendrik

Comfortable, welcoming and excellent hotel.

We are staying in this hotel for the second time, it’s excellent location, very helpful staff and great spacious rooms.
Family
10/10
Exceptional
29 Dec 2018
Verified traveler
Excellent hotel
10/10
Exceptional
26 Nov 2018
Inks
Lovely hotel very near the station with charming friendly staff. Very central and I would definitely stay there again.
10/10
Exceptional
12 Oct 2018
Verified traveler
Hotel is excellent
Interior is Nice staff is very friendly and breakfast Lovely
Just a few minutes walk to the centre
10/10
Exceptional
07 Aug 2018
Verified traveler
Love it. Staff are great. Room is clean and comfortable and quiet
10/10
Exceptional
01 Jul 2026
Richard
Super mooi hotel, met heel vriendelijk personeel, van inchecken tot uitchecken, alles top geregeld
Partner
10/10
Exceptional
30 Jun 2026
Jonathan
Just a great hotel. The staff deserve great credit for making a fantastic stay.
Business
10/10
Exceptional
21 Jun 2026
Monique
Prachtig en gastvrij hotel. Ontbijt vonden wij te prijzig, dus niet genomen.
Friends
10/10
Exceptional
20 Jun 2026
Chantal
Zeer vriendelijk personeel, prachtige locatie op loopafstand van het station in Zwolle. Diner was heerlijk en prachtig opgemaakt.
Family
10/10
Exceptional
17 May 2026
Darryl
Excellentes Frühstück. Schöne Zimmer. Tolle Lounge und Restaurant. Personal sehr freundlich.
10/10
Exceptional
25 Apr 2026
Marco
Super ontvangst, fijne en attente gast heren en vrouwen. Top, dank voor de goede zorgen!
10/10
Exceptional
15 Feb 2026
NOBUYASU
清潔でした。スタッフも新設でした。
Business
10/10
Exceptional
13 Feb 2026
TOSHIYUKI
スタッフが全員ホスピタリティーに溢れていました。
Business Self
10/10
Exceptional
02 Feb 2026
Kevin
Prachtig hotel. Mooie grote schone kamer en uitzonderlijke service.
Partner
10/10
Exceptional
02 Feb 2026
Menno
Mooie kamer wel aan de prijs
10/10
Exceptional
26 Dec 2025
Annemarie
Heel mooi hotel, heerlijk ontbijt en erg vriendelijk personeel. Absoluut top!
Leisure Partner
10/10
Exceptional
21 Dec 2025
Casper
Behulpzaam personeel!
Mooie schone kamer
Leisure Partner
10/10
Exceptional
30 Nov 2025
Christina
Så trevligt hotell, uppmärksam och trevlig personal. Sängarna sover man gott i, frukosten mycket god.
Friends_and_family Friends
8/10
Excellent
02 Nov 2025
Dorien
Vooral het personeel was allemaal top. We voelden ons heel welkom.
10/10
Exceptional
10 Oct 2025
Peter
Stil
10/10
Exceptional
22 Sep 2025
Tanja
Super vriendelijke ontvangst en personeel.
Prachtig pand en mooi interieur.
Heerlijk geslapen.

Verbeterpunt: vlekjes in bekleding van het meubilair
Leisure Partner
10/10
Exceptional
13 Sep 2025
Heiner
Top Hotel, gute Lage
Partner
10/10
Exceptional
19 Aug 2025
Kimberly

Fremragende

Fantastisk oplevelse. Og måske det flotteste badeværelse jeg nogensinde har prøvet.
Partner
10/10
Exceptional
28 Jul 2025
Barbara

Nydelig opplevelse

Fantastisk hotell og hyggelig personale. God beliggenhet og lett å gå til sentrum av Zwolle og til gode restauranter.
Partner
10/10
Exceptional
05 Jun 2025
Erik
Väldigt nöjd.
Business
10/10
Exceptional
15 May 2025
Tom-Erik
Fantastic hotel, and amazing staff 🙂
Business
10/10
Exceptional
15 May 2025
Jaakko

Great Hotel

Very friendly staff, rooms are big, bed is excellent as are pillows.
Self
10/10
Exceptional
27 Dec 2024
Erik Joannes
Uitstekend hotel met vriendelijk personeel en goed ontbijt. De kamers hebben een goed bed en zijn rustig.
Leisure Self
10/10
Exceptional
10 Dec 2024
Christina

Magiskt hotell

Fantastiskt hotell mycket nära till tågstationen (OBS! Ej trafik stört), trevlig stad med underbar restaurang. Åk till Zwolle och bo här
Partner
6/10
Pleasant
09 Oct 2024
SHIN
It is very cold.
Business
10/10
Exceptional
06 Oct 2024
Bert
Alles hierboven
10/10
Exceptional
08 Aug 2024
Fredrik

Väldigt bra

Jätte trevligt hotell, fantastiskt personal och jättefint rum. Restaurangen var jättebra.
Partner
10/10
Exceptional
29 Jul 2024
Heiner

Top Location

Top, schöne Lange nur ein paar Minuten vom Centrum.
Partner
10/10
Exceptional
16 Jun 2024
Mieke

AARDIGE ONTVANGST. KAMER WAS EERDER KLAAR DAN WIJ DACHTEN. HEERLIJK RUIME KAMER, MET FANTASTISCH (BREED) BED, TWEE GEMAKKELIJKE STOELEN. BADKAMER MET GEWONE EN REGENDOUCHE. FIJNE, GROTE HANDDOEKEN, KOFFIEZETAPPARAAT. DICHTBIJ STATION ÉN BIJ HET CENTRUM VAN ZWOLLE
Leisure
6/10
Pleasant
13 Jun 2024
Rini
Verder geen opmerkingen.
Leisure Self

Location & surroundings

Pillows Grand Boutique Hotel Ter Borch
Stationsweg, 9, Zwolle, Netherlands

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Pillows Grand Boutique Hotel Ter Borch

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