Name: Comfort Suites Springfield - OH
Address: 121 Raydo Circle, Springfield, 45506, US

10/10

Exceptional

18 Jul 2026

Michele

Clean

6/10

Pleasant

17 Jul 2026

Brad

Curtains in the room had mold on them and the room smelled of mold. Floor was all scratched up in room. House keeping cleaned room when ask not to and moved our personal belongings. Even closed our suitcases.

Family_with_children

10/10

Exceptional

17 Jul 2026

Faith

We were on the Return leg of our long trip and everything was great. Having breakfast before we hit the road was a great way to set off. That is what we look for and we loved the easy check in and out and the big spacious rooms. The decorative flowes on the tp was a nice touch.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Jeffrey

Very clean and comfortable! Nice, updated rooms.

Partner

10/10

Exceptional

10 Jul 2026

Rajesh

Staff were helpful. The room was very spacious and comfortable.

Partner

4/10

Poor

09 Jul 2026

william

Dirty

Family_with_children

10/10

Exceptional

06 Jul 2026

Kristian

The check-in process took about 60 seconds. It was fast and I got my key-cards right away. The room was clean and the bed was comfortable. I mostly slept there, but there were channels missing on the TV (the major ones - Fox, ABC, NBC, CBS, and more) so I was unable to watch Team USA beat Bosnia in the world cup.

The breakfast options were decent, two kinds of waffle makers (belgian and belgian minis), eggs, biscuits and gravy, bacon, sausage, cereals, yogurt, fruit, etc.

6/10

Pleasant

05 Jul 2026

Tim

Just ok . Clean and easy on off the interstate.

Friends_and_family Friends

4/10

Poor

04 Jul 2026

Gregory

The room was ok but the bed was on a metal base that popped and squeaked. The pillows were weird also, small and flat. And the room had a strange smell when we arrived, like old cleaner in dirty water. The hotel was also loud; you can hear through the walls and the cleaning staff was loud early in the morning.

Partner

10/10

Exceptional

29 Jun 2026

James

Breakfast was good

Partner

8/10

Excellent

28 Jun 2026

Portia

It was a good stay. It met my need for sure.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Julie

We enjoyed our stay but there was a problem because the housekeepers didn’t understand English.

10/10

Exceptional

28 Jun 2026

Sara

Nice Hotel

10/10

Exceptional

27 Jun 2026

Katie

Excellent place to stop in a roadtrip, affordable, clean, friendly staff, good breakfast!

Family_with_children

10/10

Exceptional

25 Jun 2026

Deb

Great staff, clean and not worn down. Great stop.

Self

10/10

Exceptional

23 Jun 2026

Rebecca

Lovely little indoor pool. Front desk staff were extremely helpful, highly recommend.

Family

8/10

Excellent

22 Jun 2026

Mark

Staff was hospitable. Facility was clean. Only downside was that coffee was cold.

Friends

10/10

Exceptional

20 Jun 2026

tina

Staff is friendly and helpful. Our room was clean and bed was comfy. Great location.

Partner

10/10

Exceptional

16 Jun 2026

Liz

Amazing breakfast, very clean room. Very comfortable!

Family_with_children

2/10

Poor

15 Jun 2026

Karyn S

Dirty rooms. Debris on the floor in corners, smeared mirrors, outlets that were broken, air conditioning didn't work properly, bed comforters were in desperate need of replacement as they were all snagged & dirty/dingy. Showers screeched when turned on. The atmosphere outside the hotel in the parking lots were crazy. People smoking weed, kids unattended while parents were partying. No security monitoring from the hotel! I felt unsafe going out at night period. In fact, the side door to the hotel had a rock placed in the door so anyone could enter at any time!! Definitely not a place to stay

Family

4/10

Poor

14 Jun 2026

Carol

Checked in, no issues. Parking situation was questionable. Had to park in far end of back next to dumpster. Poor lighting, cats in dumpster, not a comfortable feeling for woman guests. Door on side of building not able to access. Truck parked too close, blocking access and unsure if mag strip even would work. Bad smell, like urine, in first room. Requested room change and staff complied. Second room had a puddle of water as entered room, possibly frig, cleaned up as it was late.
If you stay bring earplugs and white noise device, I-70 is within eye sight and the noise is unbelievable.

Self

2/10

Poor

13 Jun 2026

Richard

Parking was terrible. Room was dark. Bathroom very small, door wouldn't open all the way without hitting the shower curtain rod making impossible to sit straight on the toilet that was the shortest one I have ever seen.
Won't stay there again!

8/10

Excellent

10 Jun 2026

Lyra

Biggest cons: stains on the mattress cover (ew!) and a broken side entrance door that doesn’t lock and easily swings open for anyone to enter.
The bed was comfy and the breakfast was good!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Craig

Great place to stay, right next to I-70. The staff was friendly and helpfu. Adequate breakfast, the breakfast matron was very helpful.

Partner

6/10

Pleasant

30 May 2026

Sandi

When I arrived, the front desk man was very nice, but I went up to my room (Room 316) and neither of my keys worked. I took the elevator back downstairs and he made new keys then said he would go with me to see if they worked. The second set also did not work. He opened my door with his keys and told me he would bring my keys back when the issue was fixed. I ended up just staying in my room for the night and I never got any keys to my room.

6/10

Pleasant

30 May 2026

Susan

The first room they put us in smelled strongly of cigar smoke. They moved us to another that was ok but had a stale odor. Breakfast wasn’t great but it was edible.

Overall, the hotel was clean in appearance and staff was friendly and courteous. Comfortable bed and we slept well.

Partner

10/10

Exceptional

29 May 2026

Bill

Very clean and helpful staff..

Family

10/10

Exceptional

25 May 2026

Troy

Nice room and very clean! Lots of places to eat around the area. Very hot water when taking a shower.

Self

6/10

Pleasant

24 May 2026

Celeste

When we checked in, the young concierge explained that breakfast was free and provided from 6 am-10 am. We arrived at the breakfast area at 8:30 am, and breakfast was being cleaned up and put away. I could see yogurt in the fridge on top of the counter and tried to open it. The employee who was cleaning the breakfast area said, \"It's locked, it's locked,\" and continued cleaning. It may seem like a small thing, but when you have been traveling for days, a small breakfast to start your day is appreciated. Your hotel was nice; it was quiet and comfortable. But your breakfast area cleaning employee was not trained well in hospitality. This particular employee should, at the very least, have opened the yogurt fridge. Instead, she continued putting the food away, which I am sure she is competent at, since there wasn't any food available.

Partner

6/10

Pleasant

17 May 2026

Gail

Overall, the property seemed clean and maintenance was pretty good. However, the bathroom was not well maintained, and the shower curtain had a lot of stains as did the window curtains. The toilet was of a size for an elementary school and the \"couch\" or sofa was also low to the ground and not very comfortable. The bed was so high I could barely get into it. Also, the bed base was metal so if you bumped it with your foot it made a very loud noise, and it was noisy with movement in the bed. There really wasn't a comfortable seat in the entire room. The blow dryer didn't work, but the staff promptly brought another one. We couldn't seem to get 2 keys that worked. No body wash for the shower, just shampoo, conditioner and body lotion. I did not try the breakfast. The location was convenient, but very noisy from the freeway. The price was outrageous for this level of hotel. Not a brand I will choose again if I can help it.

Partner

6/10

Pleasant

16 May 2026

Debbie

Room was clean. Forget trying to use the outlets next to the bed. Your plug keeps falling out. Really a necessity for charging your electronics and they failed. The bed made noises getting in and out, something under the really tall base. And what is up with all the dead space in the room??
Food was typical hotel bland food.

Friends

10/10

Exceptional

13 May 2026

william

we loved our stay. the place was pleasant. we were comfortable.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Douglas

Nice big room with nice additional seating. Huge updated bath.
Also the facility was meticulously maintained outside creating a nice welcoming appearance. Friendly staff and a large, clean breakfast area.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Margaret

Clean. Stay all the time.

Friends

2/10

Poor

09 May 2026

Tyler

Well, at least there was bar soap for the shower. That’s about where the positives stop. We wandered around the room a bit to find light switches only to find there were none. Just lamps that had to be individually turned on. A couple of which didn’t work. The room was large, but about a third of the space was completely empty. Just floor. No furniture. No decorations. Just….an aerobics area? Not sure. Stuff was broken all over. The fridge door had been yanked so hard it didn’t close properly and was uneven and it was barely cooler than room temperature. There was some sort of metal skirt around the bed that was about 1/4” too long, so when you put weight on the bed it puckered out making a thunderous noise. That was a fun way to wake up every time you rolled over in the night. The hair dryer was operable but broken. The shower curtain rod had been pulled down so it sloped down in the middle and the curtain kept sliding to the middle of the bar, opening up both sides of the shower while using it. Normally you’d be able to hook the grommets onto the set screws on each end except their “handy man” had installed it backwards so the screws hung down instead of up. The shower made an ear-piercing squeal while the water was running. The bathroom was horribly laid out. The commode was only a couple inches from the door and you had to have the door closed when you were on the toilet. The toilet paper was hung behind the toilet so you had to be a contortionist to use it. Just awful.

10/10

Exceptional

03 May 2026

glenn

Good breakfast

Family

4/10

Poor

30 Apr 2026

Maryann

Staff at reception was not present when we arrived. Waited for 10 minutes or so. Rang bell multiple times. Finally called and after many rings they came from pool area. Bedroom is old and worn. Bedspread had many pulls and strings all over. Bath tub does not have non slip strips or a bath nonslip mat to put down. I slipped and luckily did not hit my head. Breakfast adequate.

Family

8/10

Excellent

28 Apr 2026

Diana

Room was clean. Staff was friendly. Sunday breakfast ended at 9:00am. No hot tea, plenty of coffee. Otherwise just ok selection of food items.

Friends

10/10

Exceptional

26 Apr 2026

Bonnie

The room was very spacious. The bed was very comfortable as the sitting area was as well. The breakfast was nice and we had a quiet room.

6/10

Pleasant

21 Apr 2026

Robert

We have stayed here before and like the hotels overall proximity to the highway, and Cracker Barrel next door, but our room was in serious need of a little maintenance. Half the electrical and USB outlets had tape covering them, which presumes they are not functional. Was challenging to find plugs to charge all those things we seem to bring that need charging. Bob at the front desk was great and friendly during check-in. Finally, though the breakfast is free, we got down there 40 minutes before closing and the bacon, eggs and biscuit gravy was empty. When pointing this out to the attendant she just pointed to her cell phone clock, which I guess meant it was too late to restock anything. And then precisely at 9:00 while we were enjoying our juice, yogurt and bagel, she comes up to our table and shows us her cell phone clock with 9:00 on it indicating it was closing hour and time for us to leave. Like say, it's a free meal but can't say I've ever experienced anything like this before.

Partner

4/10

Poor

15 Apr 2026

Sarah

Phoned down to the front desk for an extra blanket and pillow - and was promptly told I had enough in the room. I ask for more and was told the hotel has no extra blankets or pillows. Went to use the pull out bed, and the sheets ha don't been changed and were filthy. Breakfast was very simple.

Family

8/10

Excellent

13 Apr 2026

Ivory

Good hotel I would stay at again! Next time I would choose a handicap room, due to the toilets being so low. Other than that it was absolutely fine!!

Family_with_children

10/10

Exceptional

12 Apr 2026

Michele

Nice room!

Self

10/10

Exceptional

09 Apr 2026

Terry

Everything

Family_with_children

10/10

Exceptional

05 Apr 2026

Kevin

Good breakfast.

Partner

4/10

Poor

05 Apr 2026

Juan

I personally had to clean bed backboard, floor was sticky.

Self

4/10

Poor

28 Mar 2026

Bryant

Whole floor smelled like weed. Shower didnt work. Matrees springs were popping at any move. Road noise was super loud.

10/10

Exceptional

27 Mar 2026

Ronald

Breakfast was not bad selection of food was as expected. Would stay again

Family

2/10

Poor

14 Mar 2026

Daisy

We called the hotel ahead of time to make sure there were cribs/infant beds. They said yes of course, just ask and one would be provided. As we were traveling we did not have one. We asked when we check and a were told he didn’t know what those were and that they did not have them. Take it off you main selling points if you do not carry them.

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Betty

Our bed had a metal base that sounded like a drum every time you sat down on it and at times when you moved on it.

Partner

2/10

Poor

08 Mar 2026

keith

Unfriendly staff. Incredibly loud group of people in the atrium until 1am. Called the front desk multiple times and they did nothing. Paid a lot for a sleepless night. Thanks for nothing

Family_with_children

10/10

Exceptional

27 Feb 2026

Adolfo

Room was clean and comfortable

Self

6/10

Pleasant

22 Feb 2026

Andreana

It was ok

Partner

10/10

Exceptional

21 Feb 2026

Brandi

We usually stay here when we come to Ohio. The rooms are clean and comfortable. The breakfast is good.

Partner

10/10

Exceptional

15 Feb 2026

Louis

Room was spacious but cozy. Great bed. Goid layout. Pool was nice. Staff was friendly. Clean

Leisure Partner

10/10

Exceptional

11 Feb 2026

Deborah

Rroom was clean and smelled good. Staff was friendly.

Leisure Family

10/10

Exceptional

08 Feb 2026

KATIE

Nice staff, clean rooms, great breakfast! Have stayed here many times and will stay again.

10/10

Exceptional

07 Feb 2026

Jesse

Clean and friendly

10/10

Exceptional

06 Feb 2026

Dave

Clean room, great staff, good breakfast

Business

10/10

Exceptional

02 Feb 2026

Kolleen

Would recommend this hotel

10/10

Exceptional

02 Feb 2026

Penny

What stands out is EVERYTHING! GREAT PLACE!!!

Self

10/10

Exceptional

02 Feb 2026

Penny

The suite was PERFECT for me! And they have laundry facilities!!!! Free breakfast! Everyone was soooo friendly! I am making this my home away from home! I honestly did not want to leave!

Self

8/10

Excellent

01 Feb 2026

Laura

It was clean quiet and comfortable. Great breakfast!!

8/10

Excellent

28 Jan 2026

Brenna

Good

Friends_and_family Friends

2/10

Poor

24 Jan 2026

Justin

Where is my refund I never got my money back?!?

6/10

Pleasant

23 Jan 2026

Lloyd

Staff was courteous and the lobby and hallways were clean. However, there were little things in the room that did not seem OK. The bathtub wasn’t very clean the first night. I had to take a cold shower because I didn’t realize cold means hot and hot means cold, the dresser drawers were kind of dirty on the inside with dust and crumbs and the hotel doesn’t have updated smart TVs but overall it wasn’t a bad stay just not a great .

Business

8/10

Excellent

19 Jan 2026

Andy

Room was clean and breakfast was done early.

Business Family

10/10

Exceptional

17 Jan 2026

Dora

Room was clean, comfortable and the kitchenette made our stay so convenient! We will definitely book again.

10/10

Exceptional

07 Jan 2026

Brenna

Clean room

Business

10/10

Exceptional

01 Jan 2026

James M.

Clean rooms, courtous staff, great value

Partner

10/10

Exceptional

21 Dec 2025

Katrina

The staff was very friendly, room was clean and bigger than expected, pool was warm and clean, breakfast had a good variety.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Dan

This is a nice place..

8/10

Excellent

14 Dec 2025

Robert

Staff was friendly.

Friends_and_family Family

4/10

Poor

08 Dec 2025

Charles

The swimming pool was closed. No discount was offered and we were not told in advance. This appeared not to be recent and looked like it was not going to be short term.

The lobby had muddy foot prints from the time we checked in and was still there 15 hours later. The fridge needed defrosted, the hall light flickered constantly , the phone in the room didn’t work so we had to walk to the front desk to communicate with them, some power outlets didn’t work properly.

We had a note slid under the door saying we wouldn’t get maid service between night one and two due to a do not disturb sign on the door and we had that sign removed by 8:00am. We had to request said service

The most disturbing thing was our key cards wouldn’t work after the first night. When I went to the front desk and presented the cards the lady just asked the room number and activated them without asking my name or for any identification. This is a very concerning security issue. Anyone who kept a card at checkout could access any room at will if this is a regular habit.

Overall management or ownership appears to lack pride. It was not what I expected from a Comfort Suites. I will likely be staying in that area in the future but will likely be looking for a different hotel because this was very disappointing.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Michelle

The room was great. But i think everyone else on the floor with us was smoking Marijuana and we did not appreciate having to smell that. We had to put a towel at the bottom of our door. Very disappointed in that.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Dale

Yes, yes. Pool not avaliable.

2/10

Poor

06 Dec 2025

Julie

The original room had bugs and stains, super gross. Then they tried to upgrade us to a jacuzzi room to make things better. However, that room was disgusting as well. I have pictures of the clogged filter with hair in the jacuzzi and MORE nasty big stains on the pull out. I was tired and it was just one night. Wouldn’t recommend or stay again, even for a free stay.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Robert

I booked the hotel because of the pool and the pool was empty and under construction so I was disappointed. But the staff and facilities were excellent. I would definitely recommend it for anyone who wants a clean safe place to stay

Business Family

8/10

Excellent

03 Dec 2025

Steven and Sandra

Could have been more variety.

Partner

10/10

Exceptional

01 Dec 2025

Chad

This Comfort Suites appeared very well-maintained. My room was clean and pleasant-appearing. The breakfast had a mix of hot and continental-style selections.

Self

10/10

Exceptional

09 Nov 2025

Kimberly

Clean room
Great complimentary breakfast
Conveniently located

2/10

Poor

09 Nov 2025

Jewelie

Switched our room from a Room ½

8/10

Excellent

02 Nov 2025

timothy

Everything was good

Partner

2/10

Poor

26 Oct 2025

Molly

The rooms are filthy.

Leisure Self

8/10

Excellent

25 Oct 2025

Joanne

Very good

Partner

6/10

Pleasant

21 Oct 2025

JANEEN Jaye

Parking lot was well lit. Breakfast was lacking. Not much to pick from. They kept sporting events on the lobby TVs so not enjoyable to relax in the lobby. Need other choices to watch while relaxing in the lobby.

Leisure Family

10/10

Exceptional

19 Oct 2025

dana

I love their waffles. Clean and comfortable room. Safe location right off the highway.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

dana

Waffles for breakfast are my favorite! Big TV with channel guide, safe location, huge room. Clean and comfortable

Partner

8/10

Excellent

12 Oct 2025

Steven

Convenient loacation

Business_and_leisure Friends

2/10

Poor

12 Oct 2025

Sally

Floor smelled so bad!!! The doors slam all night long. Breakfast looked so bad we couldn’t even get fruit. Worse hotel I have stayed at in years! I would say sleep in your car before you stay at this hotel!

Leisure Family

8/10

Excellent

05 Oct 2025

pam

Tv wouldn't work at first but staff finally came up and got it working. When we checked out, no receipt was given. Said it would be emailed but never did send!!
Breakfast was great and rooms clean and bug free.

10/10

Exceptional

04 Oct 2025

Randall

Very nice rooms. check-in staff was not particularly friendly, but others were. Breakfast was very good, with lots of options, including fresh fruit (important to me).

Walking distance to Cracker Barrel! Loved that!

Only issue I had was that they had a metal around the sides of the bed that I kept hitting. Very annoying.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Rick

Gentleman that checked us in was great.

8/10

Excellent

28 Sep 2025

Cyndi

Front desk staff not friendly

Partner

10/10

Exceptional

24 Sep 2025

Kim

We come twice a year for the antique show. Always chose to stay with this hotel because of great breakfast, comfort beds, stays always nice , & our beds are always made daily .

Business

6/10

Pleasant

23 Sep 2025

ELIZABETH

Property was fine. Price was good.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Kristyn

Very clean, very quiet and helpful staff. Convenient location for us for Young's dairy. The bed was comfortable and breakfast was simple but great! Will happily stay here again.

Business

10/10

Exceptional

20 Sep 2025

James

Very nice motel. Breakfast needed to be warmed in the microwave, otherwise it was reasonable. Cream and generous-sized room. Would stay here again.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Jose

Clean. Quit. New and shiny.