Quality Hotel Nova Domus

Italy , Rome
ROME, Via Girolamo Savonarola, 38
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

20 Jun 2026

Liliana

The hotel is in renovation, therefore it was dusty, but people were friendly and helpful

Family

8/10

Excellent

16 Jun 2026

Steven

Easy access to Vatican Museum and restaurants Modern facilities

Family

8/10

Excellent

21 May 2026

Jeffrey

Hotel it’s pretty old , but it’s very close to the Vatican City

Family

4/10

Poor

14 May 2026

Kathleen

The hotel did not match the pictures online. It is under renovation- which is a few years late. The lobby and breakfast area are updated, but the rooms and hallways are grungy. The carpets are stained and discolored everywhere, there was mold in the bathroom, and dust was caked on the vents. It is a short walk to the Vatican, a hike to the Colosseum, a short ride to the train station. Staff was very nice.

Family

10/10

Exceptional

14 May 2026

ELvio

Breakfast was good and replanished several times

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Irma

The breakfast was fine, the rooms well. The elevators are still alittle bit old and not enough of them for all the guests. The Breakfast room is hard to find. Other than this I can recommend the place, I´ve been there a few times now.

Friends

10/10

Exceptional

28 Apr 2026

Jennifer Vida

Good stay

Family_with_children

6/10

Pleasant

26 Apr 2026

Parag

No Air-conditioning and chair table in the room wasn't clean enough

Friends_and_family Family

2/10

Poor

30 Mar 2026

Stephanie

Everything was horrible. Nothing, I mean NOTHING was as pictured. SO DIRTY! Staff was nice.

Family

8/10

Excellent

28 Mar 2026

Victoria

Breakfast was great. Staff were helpful and friendly. Conveniently located.

Family_with_children

8/10

Excellent

16 Mar 2026

jessica

Good location , nice staff

Family_with_children

8/10

Excellent

13 Mar 2026

Alan

Best decision to stay here. Not too far from Vatican, grab a scooter with Lime app on a time basis. You can buy tickets there, grab the Vatican Sn Pedro Chatedral and all the museums packagage,
For day 1, then jump on the red bus tour for move around the city. Visit St Michael castle, Davinci city museum (not the expo). Great time

8/10

Excellent

01 Mar 2026

NICOLAS

Servicio de recepcion amable. Habitacion comoda y siempre limpia, Hotel bien conectado a traves de metro (estacion CIPRO a dos o tres cuadras). Desayuno completo y bien servido, en area renovada del establecimiento.

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Richard

Everything fine but no kettle in room

8/10

Excellent

10 Feb 2026

Mark

Overall pleasant stay

Self

10/10

Exceptional

21 Jan 2026

richard

I like the hotel. It was definitely old hotel. But I like the location. The hotel was clean. I like the bed. It was not too soft. Staff were very friendly. Breakfast was good. The smell was also good. It smelled clean. The problem is only small bathroom and parking was not noted. It was worth the stay. Will stay again.

Business

10/10

Exceptional

28 Dec 2025

Radoslaw

Breakfest super.
AC good

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Joseph

Good variety for breakfast but the scrambled eggs were not real eggs, yuck.

Leisure Family

2/10

Poor

16 Nov 2025

Arsenia

The linens was not changed ! Foul odor from shower that was around the carpet dirty carpet ! Elevators not working ! And the receptionist person screwed us on paying the tour aaked for too much money to skip the lines ! It was 130$ for each person ! WiFi is too slow and it says online there’s a Seattle to the airport but there’s none ! Charged me way too much !

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Santhya

Nice breakfast! Friendly staff—let us check in a bit earlier which was great :) Quiet location but very close to Vatican and Cipro subway

8/10

Excellent

29 Oct 2025

Amy

Central area to stay. Friendly staff. Simple breakfast. Area had other dining options. Give it 3.5 out of 5

Leisure Self

4/10

Poor

20 Oct 2025

David K

It was cold. No heat till November.

Partner

2/10

Poor

19 Oct 2025

Kimberly

I wouldn't know because the hotel decided to put me in a run down, nasty hotel without even informing me ahead of time of the change. We had 3 rooms reserved, and when we went to check in, only 1 of the 3 was available. 1 part of our group stayed at Nova Domus but the rest of my party was shipped off, WITHOUT NOTICE, to one of the WORST hotels I've ever stayed in in my LIFE! If I felt I had other options, I would have declined and went somewhere else. I will NEVER again book like this, or with choice hotels. My family who did stay, had very little nice things to say. And breakfast wasn't served before 7am when we had to leave so we didn't even get to try that. Terrible experience.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Michael

N/A

Business Family_with_children

8/10

Excellent

01 Oct 2025

Fausto

Property is under renovation. A lot is going on. Night shift is 5 star colaborators. They try to solve everything as limited as they are. Zone is great. If you are thinking about visiting Vatican City, this is the place. Breakfast is great and staff is better.

Leisure Family

10/10

Exceptional

01 Oct 2025

Erwin

Clean room. Staff are helpful. Easy parking for our rented motorcycle. Walkable to Vatican City and restaurants.

Partner

10/10

Exceptional

29 Sep 2025

Trevor

Thanks

6/10

Pleasant

22 Sep 2025

Rosa G Ventura

I don’t like the bathroom,need upgrade

Leisure Partner

8/10

Excellent

13 Sep 2025

Maria Elisa

Staff are helpful, nice, good breakfast , but I hope they more variety of food breakfast.

Leisure Family

8/10

Excellent

11 Sep 2025

Shauna-kaye

This was a great place to stay and most things were within walking distance. Wonderful and friendly staff. I would definitely stay here on my next visit to Rome. Loved it!

Leisure Friends

8/10

Excellent

27 Aug 2025

Anthony

Updating and Attention Needed

The front desk service at check-in was cold. I gave the man a second chance to be pleasant on the 2nd day but he remain unpleasant when I asked him to direct me to the bathroom.

The bedroom was extremely comfortable and clean. The room came with a super large concrete terrace that should be divided and designed for a better customer experience.

Breakfast on second day was wonderful with great service from the diningroom staff after I provided concurrent feedback about the food served on the first day. Bravo.

For a 4-star, I am surprised about the dated facility. Carpets throughout need to be replaced. I was not sure if they were dirty or discolored.

A special thank to the evening male staff who took my feesback and passed it on the the dinning room staff.

Please invest in a SWOT Analysis consultant.

Cheers.

Partner

4/10

Poor

28 Jul 2025

Karina

The staff was nice and courteous. The air conditioning was great! The complimentary breakfast was great. It was perfectly walking distance to the Vatican. It was quiet. All of that being said, I would not stay there again. It was filthy. Dirty shower curtains. Broken shower. No laundry facilities on site. Despite the signs saying otherwise, there was no lunch or dinner available.

Leisure Family_with_children

4/10

Poor

20 Jul 2025

Heidi

Ran out of water late at Night tried to get some from the front desk only had a €10 on me and he told me that he could not give me change but only a five euro back for the water that was needing to buy in a vending machine up on the floor in the hotel .
I didn’t think he needed a tip to give me change for my money. So unfortunately, my son had to go without water. We stayed July. 20th we will not be coming back ever.

Leisure Family_with_children

2/10

Poor

18 Jul 2025

Yaneisy

The experience was not good 😩

Leisure Family

4/10

Poor

14 Jul 2025

James

We were delayed, then had our flight cancelled. So we were in panic mode to find a room for the night. Found the hotel which stated it had AC. We booked. The lobby looked great, so we were convinced it would be a good stay. They let us leave our luggage and came back when it was time to check in. Both rooms seemed pretty warm. I called and also told them at the front desk when we left to see the city and eat. We returned only to find a small fan in both rooms. Needless to say it wasn’t a pleasant night to sleep with hot temps. Everything else wasn’t bad. Friendly staff and decent breakfast with lots of options. I did ask another couple, in the elevator, if they had air conditioning and they said yes.

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Mayte

Property was run down compared to the pictures— lobby sofas had noticeable rips and tears, hallway carpets had stains, room was okay considering the rest of the place. Was under construction when we went. Best part about the stay was the breakfast and proximity to transportation and restaurants.

Business_and_leisure Family

10/10

Exceptional

30 May 2025

doug

Very simple property...but covered all the necessities. Clean, nice size room, nice size bathroom and great staff. I appreciate it's a real hotel with 24/7 front desk to help with any needs. Short walk to the Vatican, restaurants and grocery stores. Shout out to Momo Pizza Kebab drop (fantastic food)!!

Leisure Self

8/10

Excellent

11 May 2025

Joseph

As we wanted something close to both the Vatican & the Rome tennis tournament this was a handy hotel though I’m not sure it actually is 4* worthy. The rooms were aged & the terraces had olden style shutters with views of the neighbourhood as opposed to anything touristy. The hot water was very slow to come through & there was only shampoo containers & soap, no shower gel. The walls are very thin. We were there when a group of teenagers were in town & they were up all night creating noise across the 3rd floor we were in. TV is cable but nothing English.
But the plus points are it has a lovely reception area with very helpful staff & uber was willing to collect us from there to go out & about which helps. Breakfast spread is decent & worth the spend. WiFi worked well & helped. Beds are comfortable & furniture is decent. Fridge helps keep everything chilled but nothing pre-provided & no tea/coffee.

Leisure Family

6/10

Pleasant

11 Apr 2025

Drew

They were doing construction or renovations in the building. Not what I wanted to wake up to at 8 am every morning.

10/10

Exceptional

06 Mar 2025

Giovanni

Great place

6/10

Pleasant

25 Feb 2025

Eugenia

Good enough

In general, very kind personnel; however, the room was cold, and the shower lacked flow (you had to try and fit under the few drops of water that came out of it.) very good breakfast

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Verified traveler

Clean and Good location.

Booked a three night stay with this hotel. Carpet needs updating but our room 321 was very clean. On check in we were told at reception that breakfast was provided free of charge which was a pleasant surprise. Hotel is near public transport stations and about 20 minutes walk to Vatican City if you are planning to visit the area. The only reason I did not give this hotel a five is that I feel the person who offered to help us book tours did not give us options. We felt the price he offered us were inflated and when we decided not to book with him, I feel he started giving us a cold shoulder.

Friends_and_family Family

8/10

Excellent

06 Jan 2025

Melissa

Hotel was nice, it was a convenient location. Staff were very friendly, they have an area you can leave your luggage if you arrive early. The bed was extremely uncomfortable, it felt like you were sleeping on a cement bed.

However it was a prime hotel location with lots of food options in the area and metro close by.

Leisure Partner

6/10

Pleasant

07 Nov 2024

Verified traveler

Hotel clean but carpets and bedroom furnishings worn and dated. Breakfast was fine. Staff pleasant.

Friends_and_family Family

6/10

Pleasant

30 Oct 2024

macio

This hotel is 2 star the most. The bed was hard felt like a cardboard on top of Plywood, wifi and tv signal was weak. The bathroom was moldy. . It's in good walking distance to food and attractions.

This hotel is in need of a desperate upgrade.

Leisure Family

2/10

Poor

09 Oct 2024

Lourdes

Rome Nova Domus

Room was very warn out. Carpet filthy shower was out of order tv electrical cord missing WiFi didn’t work. Walls dirty.
Breakfast was ok and appreciated. Most of the staff friendly minus the front desk morning male attendant. Surprisingly didn’t smell old or moldy. Shower very moldy had a pile of putty holding up the shower head.

Friends_and_family Family

4/10

Poor

03 Oct 2024

nora

I like there breakfast, lots to choices from, and the coffee are very good. What I didn't like the bed are too hard, its too separate foam bed and you can feel the hard wood, needs updating on the carpet, it looks dirty and old. Our door won't lock because someone didn't fix it. unsafe I have to put all our luggage against the door. Front desk staff are so rude to talk to.

Leisure Friends

4/10

Poor

02 Oct 2024

Rosa

Two full-grown adults were put in a 10 x10 square room with a queen bed and furniture.

We are unable to walk around without walking into each other or banging our legs against the bed or furniture. I have bruises.

Sleeping on the bed was like sleeping on the floor, very hard and so indented that I felt I was going to fall off the bed.

The mattress was very old.

The blow dryer started to smoke when it was used.

The room was hot, the air conditioner sounded like a truck's motor.

For the money that was spent, we were very disappointed with the accommodations.

Partner

6/10

Pleasant

28 Sep 2024

Jacklyn

In a dark area. Felt very old

4/10

Poor

25 Sep 2024

Verified traveler

The hotel is in terrible condition and requires renovation.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2024

Antonio

Very good and convenient

8/10

Excellent

17 Sep 2024

Julia

A great very comfortable and affordable hotel in Prati. No frills, but it was very clean and breakfast was included. The staff was lovely, and it's in a very walkable location in the neighborhood. The top floor rooms even have little balconies with a view of St. Peter's cupola!

Leisure Family

2/10

Poor

16 Sep 2024

Aida

Customer service from the front desk woman was horrible. Rooms were dingy and dirty. Not a satisfactory stay.

Friends_and_family Family

2/10

Poor

07 Sep 2024

Venkat

Poor customer service.

Leisure Family

8/10

Excellent

28 Aug 2024

Simon

Ideal for a Stadium concert

Hotel was chosen for the location near to the stadium so we could walk to and from the concert. Hotel fine needs a little up dating but ideally located for the stadium, the metro nearby too

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Mary

Quite nice place. Walking distance from shops

Leisure Family

4/10

Poor

26 Jul 2024

CARLOS

Bathroom was old and without spaces for anything. Towels are old, toilet not working appropriately.
Old carpets, limit spaces.
Not good experience.
Services not friendly

Leisure Family

6/10

Pleasant

26 Jul 2024

mariana

Bathroom needs lots of improvement
WiFi is very weak signal
Staff are excellent and very friendly
Location is excellent
Breakfast is excellent
Daily room service and cleaning excellent

Family

6/10

Pleasant

16 Jul 2024

Vincent

Good location but dated. Staff is friendly and breakfast is good but hotel needs work.

Friends_and_family Family

2/10

Poor

15 Jul 2024

Sudheer Babu

Air condition does not work .
we suffered a lot in the hot weather as air condition system does not work in this hotel.

Leisure Partner

6/10

Pleasant

11 Jul 2024

subhadra

We did not enjoy our stay there. The furniture in the hotel was worn out, the bathroom lights were flickering and the carpet was not clean.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2024

YANCHAO

Leisure Family

4/10

Poor

23 Jun 2024

marghe

Tutto sommato bene.
Il letto era pulito e in generale anche la camera. L’unica cosa che abbassa le stelle sono stati i capelli attaccati alle pareti della doccia.

Hotel vecchio con poche pretese. Piú per lavoro oppure un viaggio di poche notti a Roma. Zona/posizione buona!

Leisure Friends

10/10

Exceptional

22 Jun 2024

Kimberly

The Vatican museum is walking distance, 10 minutes away. There's lots of restaurants around the area. Highly recommend Lina's pizza across the street. There were 3 of us and we got a big room with 4 beds. Stayed for 2 nights. We had fresh towels everyday. Breakfast is alright. There is hot food and cold cuts. The rooms could use a lift but what do you expect in Rome? Everything is \"old.\" The neighborhood is quiet. Overall, not that bad.

Leisure Family_with_children

8/10

Excellent

22 Jun 2024

Kimberly

It's very close to the Vatican Museums. I can see the steps from the hotel dining terrace. It's less than 10 mins walk.
It took us 25 mins to walk to the St Peter's Square since we have to walk around the Vatican wall. Lots of places to eat and shop on the way so the distance didn't matter.
The hotel needs a lift but I can't complain, the bed is comfortable and we have fresh towels. The breakfast was alright. They had a variety to pick from.
The price is very reasonable. I will recommend this place.

Leisure Family

6/10

Pleasant

20 Jun 2024

Heather

It was in the perfect location for us, had a good continental breakfast, and the staff was lovely. The room was just a room. Nothing special, but it worked for us. However, on the last night the air conditioning was nearly useless. It was 29° inside and out. There was nothing to be done for it. To their credit, they did find us a fan.

Leisure Family

6/10

Pleasant

10 Jun 2024

Randy

Mattress was old, felt coils in back, plugs in room shorted out, burnt my hair straightener

4/10

Poor

10 Jun 2024

Randy

Mattress was very old, you could feel the coil springs, very outdated outlets, burnt my hair straightener.

Leisure

4/10

Poor

10 Jun 2024

Salam

The property needs full refurbishment and the breakfast is poor.

Leisure Partner

6/10

Pleasant

02 Jun 2024

Rebecca

Short walk to the Vatican City.

Leisure Family_with_children

8/10

Excellent

25 May 2024

Shervin

Good place to stay

Leisure Partner

4/10

Poor

20 May 2024

Mohit

This is not a 4 star hotel at all. Beware of fake reviews and ratings. This is probably a very dirty 3 star hotel. however it was very spacious room but small bathroom. I wanted to stay in a 4 star hotel and highly disappointed with this hotel on how it manage to get the reviews and rating.

Leisure Family_with_children

8/10

Excellent

18 May 2024

MERCY

Nice renovated building, smaller rooms though but worthy for the money we spent, services i requested were very efficient. Location very convenient , i likely would come back.

Leisure Family

4/10

Poor

08 May 2024

Joe

Property is in need of repair. Beds were very old and hard.

Leisure Partner

2/10

Poor

05 May 2024

Nerissa

Nothing, disappointed, the picture is nice in my reservation, no elevator up to 5 th floor, so difficult for me to go with my cane ,

Leisure Family

10/10

Exceptional

04 May 2024

Shari

Easy getting around

For what we had planned, for Rome sightseeing, it was a perfect location and easy for Taxi pick-ups…

Friends_and_family Friends

10/10

Exceptional

24 Apr 2024

Reynaldo

Amazing crew very helpful

Partner

8/10

Excellent

24 Feb 2024

David

Nice hotel

Leisure Family

8/10

Excellent

03 Jan 2024

rodolfo

Acceptable

My experience was good, the cleaning was good.
The confort is acceptable but need a little bit more.
The breakfast is good, i think need to introduce more options.

Friends_and_family Family

10/10

Exceptional

02 Jan 2024

Catherine

Their breakfast was great, walkable to Metro Station and Vatican.

Leisure Partner

8/10

Excellent

03 Nov 2023

Ernesto

Walking distance to the Vatican and train station

Leisure

8/10

Excellent

20 Oct 2023

Tulio

It is an old hotel. Some upgrades needed. Breakfast was good. Clean and friendly staff.
TV never worked.

Leisure Partner

4/10

Poor

29 Sep 2023

Dorothy

False advertising. There was no restaurant in hotel nor a bar. It has been closed for 10 years. There was no garden balcony as it was in ruins. Overall the pictures on line represent the hotel as it was in the 1960s. But the air conditioner worked and the staff was pleasant. It was walking distance to the Vatican. But I wished I stayed at a different hotel for the 3 days I was in Rome.

2/10

Poor

24 Sep 2023

anthony

The front desk needs much more training the phone did not work the AC did not work on our second night we finally had a fan after they fixed it the beds were terrible we wanted a wake up call at 6:00 a.m. on the day we left the 19th of September and no one at the front desk called they need much more training and this is a one and a half star hotel and no more we asked for directions for food and they sent us to closed restaurants we found a great Chinese restaurant right across the street the other recommendation was fiorentino and that was very good other than that do yourself a favor and pick another hotel I gave it a

Leisure Partner

2/10

Poor

18 Sep 2023

Boris

The place looked ok in photos. In person it’s a different story. The place smelled like mold, pee and just a disgusting old carpet. AC was not working, blinds couldn’t be lifted or lowered. There was just water leaking in the bathroom. You could hear water flowing through pipes, other guests taking in there rooms. In the hotel there were random leaks. Breakfast buffet was not complete bad but the overall smells and inability to feel comfy and rest well is why I am giving this one star.

Leisure Partner

10/10

Exceptional

16 Sep 2023

Martha Wendy

Lovely place to stay, in a very central area and with air conditioned rooms. The staff were very kind and helpful and were quick to resolve any issues. I definitely recommend!

Leisure Partner

4/10

Poor

15 Aug 2023

Verified traveler

Room was not clean also refrigerator didn't work as well...

Friends_and_family Family

10/10

Exceptional

05 Aug 2023

Roxanne Miruna

Nice, clean, great service,good breakfast
Property is dated, but clean and within walking distance to the Vatican.

Leisure Self

4/10

Poor

27 Jul 2023

Katiuska

The hotel has room very spacious but bathroom is full of mold and dirty cartpet. Is close to the Vatican

Leisure Family

4/10

Poor

22 May 2023

Heng Ping

Everything feels old and worn. Towel warmer was rusted down the sides.

Business_and_leisure Self

8/10

Excellent

13 May 2023

David

Nova Domus - recommended

A good value hotel within easy walking distance of the Vatican, the Olympic Stadium and not far from the Metro either. The (included) breakfast was a nice extra too!

Friends_and_family Family

10/10

Exceptional

01 Apr 2023

Rachael

Great hotel and staff. Would definitely recommend

Leisure Friends

8/10

Excellent

13 Dec 2022

James

The hotel was good and breakfast was good, the room at night was a bit loud outside and the shower head was leaking.

Leisure Family

8/10

Excellent

15 Sep 2022

Paul

Clean room, older hotel, great staff

Federico and the rest of the staff were great. I booked the hotel very late notice and so they had not yet received the booking from Hotels.com. Federico searched through various systems online for me and was able to find it.

The rooms are old and fairly worn out, but have charm and my room was clean and everything I needed. The bed was firm - which I prefer - and the pillows were great.

The breakfast was what you would expect for a European breakfast - nothing more, nothing less.

The price was great and the location is great if you are wanting to visit the Vatican.

Self

10/10

Exceptional

30 Aug 2022

Andrew Cyril Luciano Da

Clean, receptionist very pleasant and helpful, breakfast was average, place not far from main town, could provide water and tea, coffee in the room overall it was excellent, well done to you and your staff

Business_and_leisure Partner

8/10

Excellent

05 Aug 2022

marinela

Very close and easy to go to every point of interest in Rome

6/10

Pleasant

15 Feb 2022

Mark

Star Rating was on a cloudy evening

Checkin was very good. Helpful and very informative.
Room had a bad smell.
When it states 4 stars one would except a certain level.
Think 2 stars in this case.
Breakfast is very basic.
Overall. Staff are doing a great job in an old run down hotels that get away calling its self 4 stars when its clealy not,
If you want a place to put your bags and a few hours sleep then its the place.

Friends_and_family Family

8/10

Excellent

23 Mar 2020

Verified traveler

Everything is good, staff was very friendly and helpful

Leisure Family

8/10

Excellent

06 Nov 2019

Verified traveler

Staff were very friendly and aimed to help with anything that was needed. Rooms were cleaned everyday.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2019

Verified traveler

It was very close to Saint Peter's Square plaza, 5 minutes walking distance. All the hotel was in excellent conditions, the room was very clean and neat, the breakfast buffett included was plenty and excellent taste.

Business_and_leisure Self