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The Elanza Hotel

Bangalore · India

88/2 Richmond RoadView location

8.4/10Excellent397 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.8/108.8
Condition8.4/108.4
Location8.6/108.6
Neighborhood8.0/108.0
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Elanza Hotel

The hotel is located on Richmond Road, in close proximity to MG Road which is the main commercial area of Bangalore. The hotel is just 4 km from Bangalore Central Railway Station, whilst the new Bengaluru International Airport is approximately 40 km away.

This boutique hotel has more to offer than any other hotel in this range and star category.

The hotel has classy interiors, friendly and professional staff and great facilities, like the lobby with 24-hour reception, and check-in and check-out services, wireless Internet access, a multi-cuisine restaurant, business centre, safe deposit box at the front desk and medical services.

The bar/lounge is perfect for the budget conscious business / leisure traveller. Currency exchange and conference facilities, lift access, and room service round off the facilities on offer.

Read more about this hotelShow less

The hotel offers beautifully decorated and spacious rooms with very desirable facilities and services such as a cable television, air conditioning, a direct dial STD/ISD telephone, 24-hour room service, 24-hour hot and cold running water and electronic safes, which combine to make the stay a comfortable experience.

Each room is also en suite with a shower and hairdryer. Internet access, a minibar, and tea and coffee making facilities also feature. Guests can enjoy a workout in the gym.

A stay at The Elanza Hotel places you in the heart of Bengaluru, within a 5-minute drive of Cubbon Park and Lalbagh Botanical Gardens. This family-friendly hotel is 1.4 mi (2.3 km) from M.G. Road and 3 mi (4.8 km) from Vidhana Soudha.

Make yourself at home in one of the 43 guestrooms featuring minibars and DVD players. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • No visitors or unregistered guests are allowed in guestrooms.
  • Optional fees
    • Fee for buffet breakfast: approximately INR 500 for adults and INR 500 for children
    • Airport shuttle fee: INR 2200 per vehicle (one-way)
    • Rollaway bed fee: INR 1600.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Cisco Systems India Private Limited 0.7 km / 0.5 mi
Brigade Road 0.8 km / 0.5 mi
Garuda Mall 1.3 km / 0.8 mi
UB City 1.4 km / 0.9 mi
HCG Cancer Hospital 1.6 km / 1 mi
Sree Kanteerava Stadium 1.6 km / 1 mi
Cubbon Park 1.7 km / 1 mi
M.G. Road 1.7 km / 1.1 mi
M. Chinnaswamy Stadium 1.7 km / 1.1 mi
Church Street 1.8 km / 1.1 mi
Visvesvaraya Industrial and Technological Museum 1.9 km / 1.2 mi
1 MG-Lido Mall 2.3 km / 1.4 mi
Lalbagh Botanical Gardens 2.5 km / 1.5 mi
Commercial Street 2.7 km / 1.7 mi
Vidhana Soudha 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
Show 28 more facilities & services
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Elanza Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Elanza Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    The Elanza Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Elanza Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    The Elanza Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Elanza Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Elanza Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Elanza Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-1

    Photos are not available for this room type.

    The Elanza Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Elanza Hotel

8.4
Excellent
397 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
8.6 /10
Neighborhood
8.0 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
28 Feb 2026
Sanjay
Yes room was spot less and staff was very coureous.
Cotinental breakfast was very good. Really enjoyed my stay.
8/10
Excellent
25 Feb 2026
Sharon
The aircon in the room was extremely cold when we checked in and we tried to adjust the aircon temperature but failed and had to tell the hotel receptionist . We were told it was centralised aircon and we requested that the temperature to be set at a comfortable level.

The breakfast and lunch buffet in the restaurant should have better varieties. It can be improved for western and indian ! Some of the food containers are empty on the food counter. Food replenish is very slow. Overall the hotel room is clean and so is the corridor of the rooms and the hotel lobby. Hotel room price was good
Friends
6/10
Pleasant
16 Feb 2026
Rinka
The rooms and bathroom are clean. Basic infrastructure but staff has no hospitality training. Its more of a guest house than a hotel. The staff talks back and have no respect or regard for the guets. Food is very basic. The only saving grace is the location of the hotel and hot water in teh bathroom. This is more of a business hotel stay kind of thing where you come back to the hotel and can just sleep, but not cosy or comfortable.
I managed to go for my walks to cubbon park everyday which made this hotel perfect for my stay.
Business Self
8/10
Excellent
22 Jan 2026
Khamer Hosally peersaab
Excellent location, rooms, breakfast and staff
Business_and_leisure
4/10
Poor
18 Jan 2026
Harin
The room was dated and was showing it's age - it was poorly lit, there were switches that didn't work, and the couches were very dusty.
The shower didn't work on the first day, they had to send maintenance to fix the issue. They did fix it, but walked around the room and bathroom with wet boots on, so I had to request additional cleaning myself.
To top it all off, management charged me 1000 rupees for a guest to enter my room for 15 minutes.
I wouldn't stay here again.
8/10
Excellent
12 Jan 2026
Dalton
It’s a charming little hotel with a few gotchas that may or may not be tolerable depending on your priorities. The good: staff is extremely helpful (even when they don’t speak English), they even help with your deliveries. I used the premium suite and that gave me a little living room, a large bedroom and a bathroom. The rooms have mirrors on the ceiling, which is a unique touch. The bad: during my entire stay I had little to no WiFi and had to use my data plan. The room I stayed was rather gloomy with little sunlight and the decor is kitsch. I wouldn’t call it a 4 star hotel.

Overall, I liked my stay in spite of the drawbacks.
Leisure Self
8/10
Excellent
11 Jan 2026
Rupesh
Excellent stay…
Business
8/10
Excellent
04 Jan 2026
Peter
Ok
Leisure Family
8/10
Excellent
04 Jan 2026
Peter
Rooms reasonable size but dark and dated with light switches you cannot easily see or access. Breakfast and restaurant reasonably good as was toilet and bathroom. Overall property dated and tacky in places.
Leisure Family
8/10
Excellent
04 Jan 2026
sheela
Rooms are reasonable size but dark. Light switches are hard to see and access. Bathroom and toilet pretty good. Breakfast and restaurant reasonable. Overall property somewhat dated. Fairly close to various amenities by foot and car
Leisure Family
6/10
Pleasant
20 Nov 2025
Vicson
Staff was super friendly and helpful with many things.
Gym is useless, things are broken and rusted etc.
Breakfast spread was great.But I saw a small cockroach around the coffee/tea/cereal counter, that freaked me out. The sanitation in the place can be improved dramatically.
Business_and_leisure Self
10/10
Exceptional
25 Apr 2025
Chander
Food was excellent. Waiter service courtius.
Leisure Partner
8/10
Excellent
25 Apr 2025
Pradeep
My problem was not with the hotel, but with you: hotels.com. You advertised that the hotel provided free collection from the airport, but when I tried to book this via your site, no one got back to me. Upon asking, the hotel said they do not provide such a service. Your site is misleading in this regard. The hotel itself was very good.
Self
10/10
Exceptional
10 Mar 2025
Dushyant
good
Business Family
4/10
Poor
25 Feb 2025
Gourab
Their advertised WiFi is not as good as they claim on Expedia. I had to wait for a day for them to fix the issue. Room was small and congested.
Business_and_leisure Self
4/10
Poor
15 Feb 2025
Sanjay
excellect location of the property but HORRIBLE hotel and no where near a 4 start on any front....room did not have fresh sheets...toilet was soiled...food was also not good
Business Self
10/10
Exceptional
25 Jul 2024
Saumitra
Magical experience
Leisure Partner
8/10
Excellent
27 May 2024
Rhodora



I recently stayed at Elanza Hotel in Bangalore and had an overall pleasant experience. The room was clean and spacious, providing a comfortable environment for relaxation. The breakfast offered a good variety and was quite satisfying.

One of the highlights of our stay was the friendly and attentive staff, who made us feel very welcome.

However, I did notice that the lobby and reception area could use some improvement. The carpet in these areas needs cleaning, and enhancing the ambiance would greatly benefit the overall impression of the hotel.

Despite this, I would still recommend Elanza Hotel for its excellent rooms and hospitality.

Leisure Partner
4/10
Poor
14 Feb 2024
Nintu

AC Issue

AC leaked overnight, flooded floor. Called twice in the morning for fix.
Friends_and_family Family
8/10
Excellent
12 Feb 2024
Verified traveler
Had a 1 night stay everything was good and no complain,service and breakfast all were good.
Friends_and_family Family
8/10
Excellent
31 Oct 2023
Robert

Bengaluru short stay

Nice big room. Very clean and good location for the cricket stadium and Church Street bars.
Friends_and_family Family
10/10
Exceptional
23 Apr 2023
Verified traveler
Property was clean and decent. Room was also comfortable and definitely boutique. I would recommend this place to those going to Bangalore.
Business Self
4/10
Poor
26 Jan 2023
Wilson

Not as per reviews or ratings

The hotel overall feels a bit dark but rooms have plenty of lightings. Room was big enough like pictures but pillows were very “tired”, the bed linen the same way, had a small hole on it but had a comfortable sleep. The worst was the shower, only slightly warm water and rain shower had was non functional and rusty. wifi and wired connections were good. Breakfast was normal. Some places to eat around but May not be the best .
Business
2/10
Poor
02 Nov 2022
Michael
i only stayed 4 hours, it was that bad
Business
4/10
Poor
20 Sep 2022
Tsering

review

i have been staying in this hotel from past 8 years. But haven't had chance from past 2 year after covid. This was first time after covide and the hotel quality has declined a lot. The room i stayed in, had broken chair, faulty water system, dirty sheets & no basic toilet article except a toothbrush & paste. The sofa was dirty and torn apart. The A/C control system was broken, except either keep it on or switch it off. overall was poor stay feeling this time.
Business
4/10
Poor
10 Apr 2021
Verified traveler
Good location. That’s about it. The couch was stained badly. No coffee in room. Bathroom not clean. I guess you get what you pay for.
6/10
Pleasant
25 Feb 2020
Verified traveler
For thr price they charge, it is a decent hotel but having Ants near the coffee maker in the room is what pissed us off.
Business Partner
8/10
Excellent
12 Jan 2020
AGNES DORRIS

Pleasant stay

Nice modern hotel that met my expectations.
Partner
2/10
Poor
22 Nov 2019
Verified traveler
Worst hotel I've ever stayed in. Poor sanitation, poor breakfast, strong noize at night, not customer oriented stuff. I've booked and prepaid a hotel for 2 weeks, checked out after the first day with an explanation to the hotel employees of the reasons. They rejected to refund money for the stay which is 14 nights was just a \"present\" to them
Business Self
4/10
Poor
19 Nov 2019
Arun

Disappointed

The bed was not comfortable and pillows were very old and didn't give any support. I stayed at this hotel for over half a dozen times. I requested for two hours late check out which was declined. When I left my room at 12:00 noon, there was 5 vacated room waiting to be cleaned and there was nobody working on that floor to clean rooms. What was the logic denying late checkout to a repeat guest when nobody was going to clean my room for over next 3 hours???
Friends_and_family Friends
2/10
Poor
01 Oct 2019
Verified traveler
Too small rooms and AC didn't work properly. the bed spread and sheets were not very clean. Also it had poor lighting
10/10
Exceptional
14 Sep 2019
Abdulla

Very friendly and Helpful

Wonderful stay. Staff are very friendly, very helpful and trustworthy.

Thank you so much for your service.
Business
10/10
Exceptional
31 Jul 2019
Verified traveler
Great location.. good food.. very clean rooms .. great stuff
Business Self
10/10
Exceptional
31 Jul 2019
Sanjeev
Maybe if the staff will serve with a smile instead of a very pale look
10/10
Exceptional
27 May 2019
Robert
Great buffet for dinner. Lovely staff. Decent wine (for once in India!). Was a lovely evening.
10/10
Exceptional
27 May 2019
Verified traveler
The service was very good, and the hotel was incredibly clean
Leisure Partner
8/10
Excellent
26 Mar 2019
Phathiwe

Two-night stay

One of the reasons I chose the hotel was the 12hh00 check in, two hours earlier than most hotels. The rate was reasonable as well. The staff are helpful, but have very serious faces. Breakfast was not to my liking. The area looks dodgy, but was safe to walk at night. TV channels limited to local content. On the main, I had a good stay.
8/10
Excellent
21 Jan 2019
Verified traveler
Hotel is at a good location and hotel is clean and nice. Staff are friendly. But lighting in rooms is a concern. Very dim yellow light thus very restricted visibility especially for elderly and children. Room layout and devor is great though. So pls look into the lights. Thanks
8/10
Excellent
21 Jan 2019
Verified traveler
Facility located in the high traffic area. The food needs some change, for foreigners the food is too spicy.
Excellent service by the staff.
6/10
Pleasant
19 Jan 2019
Neil

Need guest wifi

I have stayed at the Elanza several times as it is a reliable hotel. All was good this time except that they do not have guest wifi once you have checked out. I think that is a big issue. We all need wifi, all the time, even after checking out (maybe to get a cab on Uber as in my case). Suggest that they address this deficiency
6/10
Pleasant
28 Dec 2018
Verified traveler
Nice location for shopping around, the breakfast was worst both the days, instead they could have charged and provide a good food
8/10
Excellent
19 Dec 2018
Undisclosed
Edwin at the receltion was good. Overall experience was average
8/10
Excellent
12 Dec 2018
Verified traveler

Solid hotel

Clean well maintained hotel in a fun neighborhood in Bengaluru, not too far to MG Road/Chuch street. The wifi is good and the room was very nice with an excellent overhead shower. The soundproofing is good because I couldn't hear the road at all. The front desk provided as much bottle water as I asked for and the breakfast was reasonably good.
My only complaint is that the lights and everything in the room was occupied by a bunch of weird buttons on the wall and nightstand. These were small and hard to read/find and sometimes I had a hard time turning on or off the lights.
8/10
Excellent
07 Dec 2018
Ho
staff should be more informative
6/10
Pleasant
30 Nov 2018
Verified traveler
Good, clean, modern hotel that is well decorated and maintained.
8/10
Excellent
20 Nov 2018
Verified traveler
Very good hotel in the middle of the city
Little compact rooms but very tidy with all required facilities
The photos on the website are a little misleading for the dimensions of the rooms and the hotel (I don't think that was intentional though)
Food is good but could be turned to great easily. Lot of variety.
Serving staff could be more attentive to customers needs without having to be requested for
Over all great hotel to stay
8/10
Excellent
16 Sep 2018
shiv

Good hotel centrally located ane accessible.

Neat & clean. Staff every cordial & room service was punctual.
10/10
Exceptional
17 Aug 2018
Ricci
I was in desperate situation as my previous hotel bookings in South India wr terrible. I thought it’s common for India hotels to be like that. Elanza hotel did a great job. I will definitely recommend this hotel. They have fast check-in/out, housekeeping cleans the room well, good food, fast service, fast internet. I am really thankful to this hotel.
2/10
Poor
16 Aug 2018
Mrityunjay

Avoid this hotel

I booked this hotel on expedia. The terms and conditions do not mention that visitors are not allowed in the room. At the time of checking in, the hotel staff told me there are no visitors allowed in the night (which I understand) but are allowed in the daytime subject to ID proof. To my chagrin, the hotel did not allow my friend to come up in the daytime. They said visitors are not allowed and the night time staff did not know the rules or told incorrectly. While I understand the hotel's right to screen visitors to obviously weed any illegal activity, it was fully incomprehensible to see that legit visitors were not allowed. I had a friend as well as colleague visit me as I was there only for a day and it made sense to meet and work together. Though the premise always exists of meeting people outside, I was upset with the misinformation. I wouldnt have booked a room in the hotel otherwise. As a matter of principle I checked out after one day even though I had paid for 2 days. The hotel is not bothered about customer experience nor to use its common sense where applicable. I am now following up with Expedia for refund (due to misinformation or omission of details)
6/10
Pleasant
08 Aug 2018
Verified traveler
They put me in smoking room though i clearly asked for non-smoking room. Was reluctant to change it until I insisted that you should do it per contract. Was not flexible.
6/10
Pleasant
20 Jul 2018
Vandana
Expedia says its 4 star property whereas hotel manager said its 3 star property. Pls correct it.
8/10
Excellent
11 Jun 2018
Verified traveler
The hotel staff are really nice and we enjoyed our stay. They tried their best to meet all our needs.
10/10
Exceptional
14 Apr 2018
Eibhlis

Excellent value for money and great staff!

Lovely clean hotel. Great selection for breakfast every morning and lovely food. Staff were extremely friendly and welcoming from the porters greeting us on arrival, the staff on reception to the staff in the restaurant! Everyone of them were polite and always smiling especially Manesh in the restaurant. The beds were extremely comfortable! Would definitely recommend this hotel and will gladly return!
Family
8/10
Excellent
09 Apr 2018
Jeffrey

Restaurant Rowdies Disrupted Otherwise Great Stay

I enjoyed my nice room, the helpful staff, room service, and the food selections for both morning and evening meals in the restaurant. One issue I had was with the front desk staff not following through on my request to speak with a manager about a problem that took place while I was in the restaurant early one morning and a group of men (not hotel guests) started fighting. As the only other guest in the restaurant at the time, i quickly left my table, alerted the front desk, and went back up to my room. As the morning progressed, i had to make several trips to front desk to finally speak to a manager to make sure he knew what happened. As i shared with him about the incident in the restaurant: security should have been alerted much more quickly, the rowdy group dismissed from the restaurant, and the comfort of paying hotel guests taken into consideration. Other than saying, “Sorry, sir,” he did nothing to make amends for the incident. I hope he clarified with his staff what to do differently next time, should this happen again. The lack of a manager on duty before 10:30am may need to be reconsidered
Family
10/10
Exceptional
20 Mar 2018
Verified traveler

Great hotel right in the heart of town!

Great hotel, nice comfortable rooms, awesome breakfast and very pleasing staff!
8/10
Excellent
10 Mar 2018
Lian

Good stay but hotel doesn’t feel 4 star

I stayed here for 10 nights for business. The stay overall was very pleasant but the hotel is slightly dated and doesn’t feel particularly 4 star. Good things about the hotel: staff friendly with good service, shower was great with rain shower head, complimentary bottled water and complimentary breakfast. Not so good things: I wasn’t able to check in early meaning I had to sit in the lobby for 3+ hours after an overnight flight, some of the bedroom switches were connected incorrectly, e.g., the switch for ‘make my room’ actually turned the ‘laundry collection’ on. The room was on the 4th floor with quite a noisy generator above. Lastly, the bed itself wasn’t very comfortable.
8/10
Excellent
25 Feb 2018
Arun

Lot worth for miney!

It was good as always, it was my 7th stay in this hotel, it has be good
Family
8/10
Excellent
20 Feb 2018
Verified traveler

A good hotel in the vicinity of everything.

Had a very pleasant 5 days stay in this very accommodating hotel. Daily buffet breakfast filled our stomachs to last the whole day. It's close proximity to local shopping and some sightseeing places certainly was a plus point. We would definitely come back for more wonderful experiences.
10/10
Exceptional
19 Feb 2018
kamesh

simply fantastic.....

rooms are very very neat and clean..slightly improve in food items in varities must little more to be added just 2 persentage .... all others are simply super.....
10/10
Exceptional
19 Feb 2018
HELENE
Really nice staff !
The restaurant serves some very good food and the rooms are quite comfortable.
2/10
Poor
17 Feb 2018
Verified traveler
All frustrating experience only, starting from room allocation till checkout. You Expedia should ensure some kind of quality check before accepting a hotel into your list.
10/10
Exceptional
11 Feb 2018
Nathan

Small hotel, excellent service

The hotel is located next to Richmond Circle and easily accessible with any form of transport. From start to finish the staff was polite and helpful. The rooms are of good size, clean with modern decorations. Definitely advisable!
10/10
Exceptional
02 Feb 2018
Bridget

Nice and comfortable

Comfortable and clean room. Good food. Courteous staff.
10/10
Exceptional
28 Jan 2018
FAROUK EBRAHIM

Good and comfi

The hotel was good very friendly staff rooms very comfi breakfast has a good selection of items also near to tourist location by cab
Partner
8/10
Excellent
21 Dec 2017
Alka

Nice short stay in Banglore

Great hotel very close shopping and mall. Great breakfast range and clean.
Partner
10/10
Exceptional
03 Dec 2017
Wolfgang
Staff is very friendly and helpful. Good location. We will stay there again.
Partner
6/10
Pleasant
02 Dec 2017
Neil

OK

I have stayed at the Elanza many times but this time it did not feel the same. The room was very dark - just not enough natural light and when you switch all the lights off, it is difficult in the dark to find the vorrect switch to turn them on again. It is a reasonable business hotel, comfortable with good wifi. Just feels that something is missing....
10/10
Exceptional
24 Nov 2017
Verified traveler
Friendly and helpful staff, wonderful breakfast and dinner buffets, professional airport transfer
6/10
Pleasant
18 Oct 2017
CM & MM

Disappointed

The hotel was nice however. The room service was not consistent. The room had a bit of a mildew smell to it. These things didn't ruin our trip though. Our biggest disappointment was that we booked a car service through the hotel on more than one occasion and the first time the driver was rude and did not want to take us to a second location. We booked the car for four hours and apparently the driver wanted to be finished after 2 hours!!! (we didn't let him but it was annoying) So we tried again......and they assured us that they would book another car and we would have no problems...............well we couldn't have any problems because the car NEVER showed up!! We were hosting a party to celebrate our marriage and we were an hour late because of this, It was a rotten experience and the hotel didn't go out of their way to fix it. That is disappointing for sure. We frequently spend time in this area of Bangalore and I certainly will look for other accommodations next time.
6/10
Pleasant
16 Oct 2017
Milind

Need to clean exterior glass enclosures

Hotel was okay! Though well designed, lack of cleanliness gets it low mark. Beautiful elevator was marred by its dirty glass exterior. Else, the room was very good and comfortable. Staff needs training in communication and response. Overall, not a bad experience.
6/10
Pleasant
10 Oct 2017
K AMAR KUMAR
Good hotel but staff were not professional. I stayed for 3 days and each day the room service was different. 1 & 3 rd day was good and 2nd day was horrible.
8/10
Excellent
23 Sep 2017
SUSHANTA SINGH
Hotel staff went out of their way to accomodate me even though I arrived 4hrs too early and dead tired, and the hotel was full. Room was great but temperature control was an issue. Breakfast was gr8, but the non veg lunch not so much..
8/10
Excellent
28 Aug 2017
Husam

Good hotel and good position

Comparing to many hotels in Bangalore this one is excellent .
8/10
Excellent
23 Aug 2017
Shabana

Good location

Our two week stay at Elanza was good.
Courteous staff. Manager sujeesh was very helpful and cooperative.would like to thank front desk staff Cynthia ,Sanjeev, and Manas.

Chef Babu's breakfast menu was excellent.

Housekeeping staff Yuraj ,Ranga, Bipin ,Raju, Shiva were very excellent .

For sure will stay again .
10/10
Exceptional
20 Aug 2017
Verified traveler
Excellent. Courteous staff! Well equipped hotel. Proximity to mall, garden and food joints.
Partner
8/10
Excellent
17 Aug 2017
Verified traveler

Good Hotel except for the price of Coffee/Tea

The hotel is good, nice and clean.I found the price of Coffee and Tea (94 Rs room service) too steep.

The staff are excellent and well mannered and helpful.Room is very clean and really liked the bathroom.

10/10
Exceptional
12 Aug 2017
Rajan

Wonderful place.

Good hotel at center of the city. Neat , clean and we'll decorated beautiful room. Very Good for family and friends. Buffet breakfast is delicious. Captain of the cafeteria is taking care of your tastes. Cost wise very very good. I booked this hotel using Expedia app. Thank you Expedia and staff of the hotel elanza.
10/10
Exceptional
27 Jul 2017
Verified traveler

Nice hotel

Hotel stay good and enjoyable. Nice food. Staff cooperative and helpful.
10/10
Exceptional
25 Jul 2017
Akansha
Comfortable stay and bell boy who escorted to room was very friendly and supportive.
Partner
10/10
Exceptional
23 Jul 2017
Verified traveler

Good hotel

Stayed there for two nights. Good location, good breakfast and very good staff.
8/10
Excellent
14 Jul 2017
Manogaran

Good and Clean Hotel

Pleasant experience and fast check in and check out
8/10
Excellent
05 Jul 2017
Dr Girish

Nice location.

Neat hotel. Friendly staff. Good breakfast.Beautiful room.
10/10
Exceptional
05 Jul 2017
gilbert

A pleasant surprise !!!

Reading the reviews on Expedia helped us make up our minds that hotel elanza was where we would stay but after getting there and experiencing the place reinforced our decision to be the right one. Everything from the welcome to the departure at the hotel elanza was perfect. A special word of mention goes out to sanjay our bell boy who made us feel at home. He's a person who not only knows his job but goes beyond his duty to make you feel comfortable. Thank you hotel elanza, we are definitely coming back to you on our next visit to Bengaluru.
10/10
Exceptional
04 Jul 2017
Nitesh

Excellent hotel to stay in Bangalore

The hotel was so clean, food was very delicious and very hygienic. It's a very good hotel at a very good location , staff is so welcoming and respectful. Overall, enjoyed staying here so much, would select in future for sure. !
8/10
Excellent
03 Jul 2017
ASHETA2910

decent hotel

good
8/10
Excellent
02 Jul 2017
Kovilan

overall comfortable and good location

Amazing that the reception guy was so attentive to our needs at all times and arranged an early check in after two long flights and in the early hours of the morning. Bathroom water not hot but when we complained this was rectified
Family
10/10
Exceptional
01 Jul 2017
badiuddin
Very friendly and co operative staff. Central location. Great value for the money. Food quality was above standard. We stayed as a family for a whole week and no complaints.
10/10
Exceptional
28 Jun 2017
Kit Min

Awesome and comfortable stay

I came here with my fiancee. This is by far the best 4 star hotel in bangalore. Room service is super fast. Customer service is spot on. Room is not spacious but it got everything we needed. It was a very pleasant stay in this lovely hotel

P/s : 1 of the waiters in restaurant should smile more
10/10
Exceptional
26 Jun 2017
chikku

Good and comfortable stay.

Was very comfortable. Guess this is a very old hotel that has been renovated very well recently. Food was very tasty and the buffet spread was awesome too.
Am not sure with other hotels, this hotel won't accomodate females having bangalore ID. The receptionist by mistake rejected my wife's mangalore ID and apologised for the mistake when he read it properly. Came to understand this factor with this incident. I wud say its a good stand by the management to maintain certain level of discipline of guests.
Partner
10/10
Exceptional
26 Jun 2017
Anil

Excellent hotel near city centre, bengaluru

Excellent location, great service, well groomed staff, clean and comfortable rooms with good wi-fi.
8/10
Excellent
21 Jun 2017
Vinoth

Will visit again

Great place and all major attractions are within walking distance. Staff were very helpful. Food was very good as well.
8/10
Excellent
19 Jun 2017
Desmond
It was very good service good except that no late check out. Overall excellent
Family
2/10
Poor
14 Jun 2017
kelvin
we have booked rooms from hotels.com and selected pay at hotel option . they have deducted money from my credit card 2 days before we checked in . and we told mr sujeesh front office manager to refund money to our credit card back and we will pay cash . he agreed for that . we have paid cash but this hotel has not refunded any money us in our credit card till now . and mr sujeesh stopped lifting phones also . so suggest never stay in this hotel .service is poor and manager is not good person.
Family
10/10
Exceptional
11 Jun 2017
Arun

A truly amazing stay!

It was an amazing stay and the best value for the money!
Family
10/10
Exceptional
11 Jun 2017
Verified traveler
Had a very good experience during our stay at Elanza
Family
10/10
Exceptional
09 Jun 2017
Sajo

Thanks

It was a great stay.. lovely staff thanks a lot
Family
10/10
Exceptional
04 Jun 2017
Prabhat

Good boutique hotel.

It's a nice clean mordern boutique hotel . Value for money. Good to stay for work or family visit.
Partner
8/10
Excellent
17 May 2017
Anant Sonavane

Good hotel to stay.

Excellent Buffet breakfast and lunch.
As per choice chef preparation.
Stay with family was very nice.
Cooperative Staff.
Thank you Expedia for a wonderful deal.
Will recommend Expedia as well as Hotel Elanza .
8/10
Excellent
15 May 2017
Mohan

Nice hotel in the center of the city

I stayed for two days &felt happy. Rooms were clean,number of dishes kept in the breakfast
Good ambiance&tasty food in the restaurent
10/10
Exceptional
13 May 2017
Farhan

Nice Hotel but Bad Restaurant Staff

A great Stay, worth every penny!
No problem with the hotel but disappointed with the Restaurant staff and timings as both the times we sat to have lunch at the restaurant we had to leave because the waiter said that they were not operating after 3pm although it was just ten mins past 3pm. If they wanted they could have satisfied the customer but then a straight NO on the face was very disappointing. Apart from this it was a pleasant stay! I would suggest anyone this hotel and I definitely for sure would be the first choice when I come down to Bangalore.

Location & surroundings

The Elanza Hotel
88/2 Richmond Road, Bangalore, India

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The Elanza Hotel

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