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Hôtel Mercure Pau Palais des Sports
Pau · France
106 Avenue de l Europe, 106View location
8.8/10Excellent189 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel Mercure Pau Palais des Sports
Mercure Pau Palais des Sports welcomes you to fully renovated facilities honoring Henry IV. Offering business travelers 6 meeting rooms with terrace and private parking lot, our hotel in Pau also ensures relaxation.
Come and swim in our outdoor pool, enjoy our fitness room and enjoy local cuisine and wines from the Jurançon hillsides in our bar and restaurant, La Basse-Cour!
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Located in Pau (Pau Nord), Mercure Pau Palais Sports is within a 15-minute walk of Casino Tranchant Pau and Palais de Sports de Pau. This hotel is 0.9 mi (1.5 km) from Zenith de Pau and 1.3 mi (2 km) from Hippodrome de Pau.
Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Pau? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s restaurant will be closed for lunch service on Sundays.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Optional fees
- Fee for to-go breakfast: approximately EUR 18.60 for adults and EUR 18.60 for children
- Pet fee: EUR 13 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Spanish
Nearby attractions
Casino Tranchant Pau
0.7 km / 0.4 mi
Palais de Sports de Pau
1.2 km / 0.8 mi
Zenith de Pau
1.4 km / 0.8 mi
Hippodrome de Pau
1.9 km / 1.2 mi
Musée des Parachutistes
4 km / 2.5 mi
Piscine Aqualons
4.1 km / 2.6 mi
Musée des Beaux-Arts
4.2 km / 2.6 mi
Musée Bernadotte
4.2 km / 2.6 mi
Beaumont Park
4.3 km / 2.7 mi
Palais Beaumont
4.5 km / 2.8 mi
Congres de Pau-Pyrenees Tourism Office
4.6 km / 2.9 mi
Boulevard des Pyrenees
4.6 km / 2.9 mi
Church of Saint-Martin
4.7 km / 2.9 mi
Funiculaire de Pau
4.7 km / 2.9 mi
Château de Pau National Museum
4.7 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 84
- Suites: 1
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Airport
- Beach
Show 32 more facilities & services
- Ski slopes
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Conference room
- Meeting room: 6
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Outdoor freshwater pool: 1
- Casino
- TV lounge
- Green Key (FEE)
- Non-smoking establishment
- Single-Use Plastic Free
- Fitness
- ArcheryExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 35 m²JSU.ST
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Safe
- Individually adjustable air conditioning
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
JUNIOR SUITE STANDARD
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Direct dial telephone
- Safe
- Individually adjustable air conditioning
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Safe
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
TWIN STANDARD
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Safe
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Safe
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
DOUBLE WITH DOUBLE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Room amenities
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Safe
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB-1
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- Safe
- Individually adjustable air conditioning
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
DOUBLE WITH DOUBLE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-1
Room amenities
- Hairdryer
- Direct dial telephone
- Safe
- Individually adjustable air conditioning
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Pau Palais des Sports
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hôtel Mercure Pau Palais des Sports
50
reviews shown
Harry
Staff
Sean
One night stay
We had dinner in the restaurant whuch was very good. Staff very friendly
Caroline
Quality of bed linens and matress excellent. Staff was very friendly and helpful. Large choice of local produce for self serviice breakfast. Many coffee options. Bathrooms very clean. Plenty of parking.
Marisa
We stopped for one night and had a wonderful stay. All of the staff were extremely helpful, the room was comfortable and the pool was fantastic on a very warm day.
Richard
Rooms were small
David
Very comfortable. Very quiet. Convenient from motorway. Dinner was delicious. Good choice at breakfast.
Jane
There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
alan
Our first time at this property, it was easy to find, and a pleasant modern-looking hotel. Nice welcome from the male receptionist and quickly shown to our room, which smelled fresh, looked clean and had brilliant white bedding. Comfortable bed, The hotel has an excellent restaurant and we enjoyed 3 delicious food courses.
Cannot fault this hotel, for price or comfort. Excellent American hot breakfast.
Highly recommended
Cannot fault this hotel, for price or comfort. Excellent American hot breakfast.
Highly recommended
dean
Poor staff understaffed no chef turned up as well
So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
Daniel
Great hotel for Pau Horse Trials
Great hotel and staff - chosen for the proximity of Pau Horse Trials.
David
Unclean in COVID pandemic, we left the hotel.
Our short stay at the hotel was disastrous. The hotel lobby/restaurant area is fine & stylish, but we encountered real problems in the rooms.
The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth.
We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased.
We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables.
We complained again & asked for another room.
Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem.
The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”.
We were offered free breakfast, but declined & asked for a refund.
We ended up having to leave the hotel & find new accommodation.
This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked.
The refund was gained ok, but overall the cleanliness & response was shambolic.
The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth.
We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased.
We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables.
We complained again & asked for another room.
Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem.
The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”.
We were offered free breakfast, but declined & asked for a refund.
We ended up having to leave the hotel & find new accommodation.
This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked.
The refund was gained ok, but overall the cleanliness & response was shambolic.
Verified traveler
Nice atmosphere but not outstanding
Nice rooms but not too spacious. Very noisy as close to main road and there is heavy traffic all night. Fire alarm went off every morning around 7am. Nice outside area with a small pool. Slightly overpriced for what it is.
Verified traveler
nice hotel but lacking charm
typical of the Mercure chain. Straight forward, nice staff but a bit of a queue at check in. Location is fine if you must stay in the area but there are nicer hotels around.
Ian bryan
Very nice hotel
Great stay, nice and close to the airport. Friendly staff and good atmosphere.
Verified traveler
Perfect for Business Trip
Comfortable and enjoyable stay at a very friendly hotel. Best I have stayed at in Pau.
Verified traveler
Didn’t really have the opportunity to explore the property
Verified traveler
Very comfortable and ample space for the two of us. Breakfasts were good and dinner was excellent.
Raymond
For people on the move
Small rooms, but newly decorated and comfortable bed. Dinner service slow and staff a bit frantic Location not good for city visiting. Mainly a business hotel for people on the move
Verified traveler
Musique trop forte et inadaptée dans les espaces communs.
Pas de bureau en chambre ou surface de travail.
Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
Pas de bureau en chambre ou surface de travail.
Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
Pamela
Our 5 star stay at the Mercure in Pau
This should be rated 4.5 stars. We stayed in a deluxe room and it was excellent it was better than we anticipated. We had a lot of space and luxury.
Jerome
Sumituation géographique option restauration
Brian Hyungseok
식사가 맛있고 신선했어요. 다양한 빵이 있고 과일도 신선했어요
AURORE
Propre
carole
Très bien
Jerome
Parfait hambre et personnel au top
Loïc
Mauvaise insonorisation
David
Oreiller pas bon trop plat.souci d'ouverture de la porte .
Véronique
Confort des chambres relatif. Pas de bureau par exemple.. Beaucoup de bruit de circulation.
Sonia
Très bel hôtel, chambre spacieuse il est très conf
Literie excellente, les chambres sont belles, et bien isolées. La seule remarque à faire peut-être c’est au niveau du petit déjeuner, à part des œufs brouillés, on aurait pu avoir des œufs à la coque ou des œufs durs. Au niveau prix, je pense avoir payé plus que ce qui était annoncé sur Hotels.com.
Jerome
J'ai eu très froid
Les chambres sont très mal chauffées 18 °c à mon arrivée et malgré le chauffauge au maximum après le repas la température est montée seulement de 1.5°c trop peu.
Et le matin eau tiède dans le douche.
Déplorable compte tenu du tarif
Et le matin eau tiède dans le douche.
Déplorable compte tenu du tarif
pascale
Super hôtel je recommande chambre moderne, tri très confortable.
Très belle piscine, parking gratuit pour stationner
C’est un hôtel où je vais régulièrement
Très belle piscine, parking gratuit pour stationner
C’est un hôtel où je vais régulièrement
pascale
Très confortable niveau literie ds les chambres privilège propre super hôtel
lala
Je suis déçu, les photos ne sont pas du tout réaliste, la poussière non faites, déçu bas de gamme.
Stéphanie
hôtel magnifique, petit déjeuner excellent (fait maison)
personnel très sympathique
literie haut de gamme
hôtel très calme
personnel très sympathique
literie haut de gamme
hôtel très calme
Emmanuel
Excellent séjour
Très bon accueil, personnel aux petits soins. Déco moderne, chambres spacieuses, piscine non-chauffée mais température OK en été. Terrasse sympa pour dîner.
pascale
Top hôtel
Très bel hôtel, qui dispose d’une belle salle de sport, une très belle piscine et un restaurant à la hauteur de ses étoiles.
Chambre prestige très agréable cocooning moderne et très confortable au niveau de la literie et des coussins.
J’ai l’habitude de descendre régulièrement dans cet hôtel et je le recommande vivement.
Chambre prestige très agréable cocooning moderne et très confortable au niveau de la literie et des coussins.
J’ai l’habitude de descendre régulièrement dans cet hôtel et je le recommande vivement.
Jacob
Arriver hier a midi.
On me dit \" votre chambre n'est pas prête \"
Je comprends.
Je demande une chambre pour me changer on me propose les toilette qui sont en face de la réception. SUPER
Réservation du restaurant a 20h45
Une entrée qui arrive a 21h15 3 tranches de foie gras \" pour le pains ne vous attendez pas a du trancher.
21h 50 tjr pas mon plat réponse dsl la personne qui vous a débarrasser n'a pas lancé la suite .
Monaco commandé 50cl il reçoit un 25 cl
Le serveur me la offert (heureusement)
Magnifique hotel service 0
On me dit \" votre chambre n'est pas prête \"
Je comprends.
Je demande une chambre pour me changer on me propose les toilette qui sont en face de la réception. SUPER
Réservation du restaurant a 20h45
Une entrée qui arrive a 21h15 3 tranches de foie gras \" pour le pains ne vous attendez pas a du trancher.
21h 50 tjr pas mon plat réponse dsl la personne qui vous a débarrasser n'a pas lancé la suite .
Monaco commandé 50cl il reçoit un 25 cl
Le serveur me la offert (heureusement)
Magnifique hotel service 0
PAYET
Perfect
jacky
bel hotel agréable
Très bon accueil. check-in rapide. hotel bien situé avec parking fermé et surveillé la nuit. chambre cosy. très bonne literie. Dommage que les femmes de ménage fassent du bruit le matin en claquant les portes des chambres.
Xavier
Salle de restauration glaciale.
Manque de personnel au restaurant... comme dorenavant quasiment toujours dans les hotels Mercure.
Manque de personnel au restaurant... comme dorenavant quasiment toujours dans les hotels Mercure.
Verified traveler
Bien
Bien dans l'ensemble.
La vue n'était pas super.
Joint de douche à changer et mitigeur cassé
La vue n'était pas super.
Joint de douche à changer et mitigeur cassé
Richard
Top
Alles prima.
Matteo
OTTIMO DOPO LA RISTRUTTURAZIONE
RISTRUTTURATO DI RECENTE (NE AVEVA BISOGNO) RISULTATO OTTIMO! CONSIGLIATO
jean pierre
Rénové durant covid il est tres acceuillant
yann
Très bon établissement.
Sejour agréable comme d'habitude hotel confortable et agréable.
Tres bien situé et au calme....
Personnels sympathique.
Tres bien situé et au calme....
Personnels sympathique.
eric
tb
tres bien rien a dire c est ua standard de cet hotel
Guy
Très bien.
David
Belle nuit dans un bel établissement.
Escale positive à Pau dans cet hôtel un peu excentré de Pau. Bel établissement
Catherine
Parfait
Sauf que la Clim était en panne
donc Fenetre ouverte toute la nuit et donc bruit et moustiques
mais sinon
Emplacement / personnel / Room service ... Tout était très bien
Sauf que la Clim était en panne
donc Fenetre ouverte toute la nuit et donc bruit et moustiques
mais sinon
Emplacement / personnel / Room service ... Tout était très bien
SOPHIE
Séjour très agréable dans cet hôte, chambre joliment décorée, service au top! La literie est très confortable! Je vous recommande cet établissement.
Location & surroundings
Hôtel Mercure Pau Palais des Sports
106 Avenue de l Europe, 106, Pau, France
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Hôtel Mercure Pau Palais des Sports
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