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Hôtel Mercure Vichy Thermalia
Clermont-Ferrand · France
1 Avenue Thermale, 1View location
8.2/10Excellent43 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort6.0/10 6.0
Condition9.0/10 9.0
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel Mercure Vichy Thermalia
In the heart of the thermal spa city and its parks, closed station, the Mercure Vichy Thermalia hotel offers modern rooms with every comfort in an Art Deco spirit.
Located right in the town centre of Vichy, its terraces and its heated outdoor pool (from 1 5 May to 15 October depending on the weather) will add extra pleasure to your business or family stay.
If you wish, the hotel can provide conference rooms for the organisation of your seminars. For relaxation, enjoy the Thermal & Spa area.
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A stay at Mercure Vichy Hotel places you in the heart of Vichy, steps from Thermes de Vichy and Thermes des Dômes. This hotel is 0.1 mi (0.1 km) from Musée des Arts d'Afrique et d'Asie and 0.2 mi (0.3 km) from Parc des Sources.
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Vichy? This hotel has 3712 square feet (345 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 250 per stay
- A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
- Covered self parking fee: EUR 17 per day
- Pet fee: EUR 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Nearby attractions
Thermes de Vichy
0.1 km / 0.1 mi
Thermes des Dômes
0.1 km / 0.1 mi
Parc des Sources
0.1 km / 0.1 mi
Musée des Arts d'Afrique et d'Asie
0.1 km / 0.1 mi
Hall des Sources
0.2 km / 0.1 mi
Parc Napoléon III
0.3 km / 0.2 mi
Palais des Congrès Opéra Vichy
0.3 km / 0.2 mi
Musée surréaliste François Boucheix
0.4 km / 0.2 mi
Grand Café Casino
0.5 km / 0.3 mi
Église Saint-Louis
0.6 km / 0.3 mi
Vichy Opera
0.6 km / 0.4 mi
Musée de l’Opéra de Vichy
0.7 km / 0.4 mi
Source de l'Hôpital
0.7 km / 0.4 mi
Église Saint-Blaise
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 78
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Airport
- Ski slopes
- Wheelchair-accessible
Show 45 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room service
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift access
- Garden
- Terrace
- Sun terraceExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Photocopier
- Fax
- Outdoor freshwater pool: 1
- Kids’ clubExtra charge
- Casino
- Game roomExtra charge
- Nightclub
- SaunaExtra charge
- Hot tubExtra charge
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- Single-Use Plastic Free
- FitnessExtra charge
- ArcheryExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
DOUBLE SUPERIOR
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Individually adjustable air conditioning
- TV
- Direct dial telephone
- Hairdryer
- Bathroom: 1
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM SUPERIORDOUBLE • PREMIUM SUPERIORDBL.PI-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
DOUBLE PREMIUM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 25 m²DBL.DB-SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Room amenities
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 25 m²TWN.SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
TWIN SUPERIOR
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Safe
- Bathroom: 1
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Mercure Vichy Thermalia
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hôtel Mercure Vichy Thermalia
20
reviews shown
Virginia
Just stayed 1 night, good hotel, and location. Clean comfortable. saw nespresso machine in room photo and looked forward to that but there was none. easy to buy coffee at reception.
Sylvie
The hotel was great and my only complaint is with the WiFi which was not suitable to get work done.
Cornelia
Hotel: gute Lage und Parkplätze vor dem Hotel. Grosses Zimmer, aber sehr kleines WC deshalb ist es schwierig hinter den Türen zu reinigen und bei der Benutzung unbequem. Gute Bettqualität inklusive Bettwäsche. Grosser Fernseher. Teppiche am Boden - schwierig sauber zu halten.
Alain
Pour un 4 étoiles rien dans le frigo
Une fontaine dans le couloir
Pas de bonjour le personnel à la réception passe sont temps sur l écran
Personnel d étage souriant et poli
Petit déjeuner d un commun pas digne d'un 4 étoiles café infect
Cadre extérieur très moche qui devrait conduire à une diminution du prix
On risquent pas de revenir
Une fontaine dans le couloir
Pas de bonjour le personnel à la réception passe sont temps sur l écran
Personnel d étage souriant et poli
Petit déjeuner d un commun pas digne d'un 4 étoiles café infect
Cadre extérieur très moche qui devrait conduire à une diminution du prix
On risquent pas de revenir
Laurence
On voyage avec un petit chien, on paye 20 euros de supplément et malheureusement avec ces fortes chaleurs l'hôtel ne met pas de gamelle d'eau à disposition !
BERNARD
Tres bien équipé avec clim
Karin
Thank you
Patrice
L'hôtel étant entouré de chantiers, il est difficile de donner un avis pertinent. L'hôtel en lui-même n'est pas pénalisé.
Vincent
Hôtel dans un lieu culte et prestigieux, au cœur de la ville et du parc. Entièrement rénové en 2025.
Antoni
Salle de bain trop petite
Jean Luc
Petit déjeuner pas assez garni surtout pour le tarif donné
Damien
Très bien
elise
Ras
pietro
Il est d'usage de demander cela avant le départ , pas le cas pour moi.
Chambre 308:
J'ai du débrancher puis rebrancher et réinitialisé la télévision pour m'en servir car écran noir après allumage ( la recep a fait le nécessaire en frappant à la porte pour s'assurer que le problème était résolu 👍.
La prise électrique du bureau tout a droite de la piece ne fonctionne pas, j'ai débranché la lampe et changé de prise mural pour m'en servir.
Le spot de la douche défectueux car des variations de tension donne un effet \"discothèque\" dans la salle de bain. Carreau dans la douche fendu(du à la cheville de fixation de la douchette).
Je pense que une revision du circuit électrique dans cette chambre ne serait pas de refus.
DÉTAILS : la porte des wc ouvrant à l'intérieur pas terrible pour s'en servir car manque vraiment de place.
Point noir à mon gout: 15€ de parking public pour la nuit je trouve pas correct de tout ,mais a priori c'est la politique de la ville de Vichy car payent de partout autour de l'hôtel.
Positif la rénovation des parties communes tres agréable,le parfum utilisé par les hotel Mercure est tres agréable et un plus pour les clients.
La taille de la télé dans la chambre top.
La courtoisie et la gentillesse des 2 collaboratrices du soir sont fort appréciés.
La moquette dans la chambre est tres bien (à condition de bien l'entretenir),ca change des sols en vinyl ou plastique bas de gamme de certains hotel 3-4 etoiles.
Chambre 308:
J'ai du débrancher puis rebrancher et réinitialisé la télévision pour m'en servir car écran noir après allumage ( la recep a fait le nécessaire en frappant à la porte pour s'assurer que le problème était résolu 👍.
La prise électrique du bureau tout a droite de la piece ne fonctionne pas, j'ai débranché la lampe et changé de prise mural pour m'en servir.
Le spot de la douche défectueux car des variations de tension donne un effet \"discothèque\" dans la salle de bain. Carreau dans la douche fendu(du à la cheville de fixation de la douchette).
Je pense que une revision du circuit électrique dans cette chambre ne serait pas de refus.
DÉTAILS : la porte des wc ouvrant à l'intérieur pas terrible pour s'en servir car manque vraiment de place.
Point noir à mon gout: 15€ de parking public pour la nuit je trouve pas correct de tout ,mais a priori c'est la politique de la ville de Vichy car payent de partout autour de l'hôtel.
Positif la rénovation des parties communes tres agréable,le parfum utilisé par les hotel Mercure est tres agréable et un plus pour les clients.
La taille de la télé dans la chambre top.
La courtoisie et la gentillesse des 2 collaboratrices du soir sont fort appréciés.
La moquette dans la chambre est tres bien (à condition de bien l'entretenir),ca change des sols en vinyl ou plastique bas de gamme de certains hotel 3-4 etoiles.
Laurent
Belle rénovation
Très bon emplacement
Très bon emplacement
Arnaud
Hotel refait plein centre , ideal pour se promener.
Thibaud
Chambre classique mais propre. Personnel très agréable !
Rika
C’était un séjour agréable
Christian
Accès parking en travaux, marqué fermé sur les navigateurs. Téléphone de l'hôtel en dérangement. Restaurant fermé sans avoir été prévenus à la réservation. Problème de fonctionnement de la télévision (contrôle parental)....
Nicolas
Très bel hôtel qui vuent d'être entièrement rénové. Seul bemol (pasager je pense) : comme les travaux viennent d'être terminés, ça sent fort la peinture dans la chambre
Location & surroundings
Hôtel Mercure Vichy Thermalia
1 Avenue Thermale, 1, Vichy, France
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Hôtel Mercure Vichy Thermalia
120 hotel photos
