Name: Sheraton Asuncion Hotel
Address: Aviadores Del Chaco 2066, Asuncion, PY

10/10

Exceptional

21 Jul 2026

Luis

Amazing staff, clean, amazing breakfast and room service.

Partner

10/10

Exceptional

18 Jul 2026

Leticia B

We had an excellent stay. The hotel was spotless, and the housekeeping staff did a fantastic job every day. During our stay, housekeeping accidentally dropped and broke one of our prescription medication bottles. They immediately informed management, resolved the situation without hesitation, and replaced it at no cost to us, even making sure we received the correct dosage. Their professionalism and genuine concern were greatly appreciated.

The front desk staff was outstanding—friendly, welcoming, and always eager to help with any questions or requests. They truly made us feel valued as guests.

The restaurant staff was also exceptional. Service was attentive, warm, and efficient, and every meal was an enjoyable experience.

Overall, this hotel exceeded our expectations because of its outstanding customer service. Every department went above and beyond to ensure we had a wonderful stay. I would happily stay here again and highly recommend it to anyone visiting Asunción.

Family

8/10

Excellent

05 May 2026

Olga

Good location close to shopping and restaurants. The breakfast buffet was good and the staff was very accomodating/helpful. Food was good too. On another positive note, Juan Valdes coffee shop in the lobby....coffee as well as treats :)

Friends

8/10

Excellent

18 Dec 2025

Rafael

Nothing stood out. It’s just a newly renovated hotel. I found more value in a boutique hotel than Sheraton Asunción.

Leisure Self

10/10

Exceptional

04 Dec 2025

Mart

Courteous staff . Clean room . Good breakfast .

6/10

Pleasant

26 Nov 2025

Mabel

Excellent location. Great staff, bar and food

Leisure Partner

10/10

Exceptional

26 Oct 2025

Daniel

Yes

Business

10/10

Exceptional

09 Nov 2024

Paul

Spent 5 nights great service from all staff. No complaints.

Pool is on top floor. Bring your sunscreen, I didn’t.

Plenty of restaurants in the surrounding area and malls. All good food

Business

8/10

Excellent

16 Jun 2024

Marlenin

Perfect

Business

8/10

Excellent

07 Apr 2024

Diego

Great service, good food and views. Very convenient if you are at a convention there. The rooms are nice but a little dated

Business Self

10/10

Exceptional

29 Feb 2024

Cristian

I would definitely return. Staff is very polite and helpful. It would be a lot easier if English was spoken by the restaurant staff but the food is very good, overall I cannot complain.

Business Self

10/10

Exceptional

05 Oct 2023

Song

Staff Kind

Leisure Family

4/10

Poor

23 Aug 2023

Harlen

The commodity of the Hotel is perfect. Nonetheless, the service is horrible. There weren't people to help with the luggage. Only the service at the bar and restaurant were very polite and outgoing with the guest. The rest of the staff needs to be more friendly and easy going with the guests. Overall, I will give it 2 starts.

Business Self

10/10

Exceptional

19 May 2023

Jose

Amazing location and great service

Business Self

8/10

Excellent

15 Mar 2023

Jose

Good location. Rooms are dated and the overall hotel looked a little dirty

2/10

Poor

12 Mar 2023

Devesh

They were remodeling on 6th floor and my room was right under it 523.

Business

10/10

Exceptional

10 Oct 2022

Karla

excellent attention

Business_and_leisure Family

10/10

Exceptional

07 Oct 2022

Karla

Service

Business_and_leisure Family

10/10

Exceptional

29 Dec 2021

Laura

Excellent place to stay if you are in Asuncion for business - hotel staff arranged all taxi rides and COVID tests which are performed in the hotel.

Business Self

10/10

Exceptional

12 Dec 2021

Carlos

A great place to know Asuncion!

The Staff is amazing!!!! The cleanness of the room and facilities was impecable, the location is so great and the relaxation and quietness was exquisite.

Partner

8/10

Excellent

21 Apr 2021

Caleb

Always clean and fresh

I've stayed in most similarly rated hotels in the city, and this is by far the best hotel. Overall quality and cleanliness is the vastly superior to other facilities available.

Business

8/10

Excellent

09 Dec 2020

Aldo

Great location, next to 2 malls. It is very clean.
Some street noise.

Business Self

8/10

Excellent

03 Mar 2020

Verified traveler

You can hear from the room every time the elevator was going up or down. Floor 6 .

10/10

Exceptional

31 Jan 2020

gisela

Great Property

This hotels has a great location, great staff, very good breakfast and room service options
Its a good option for business travel

Business

10/10

Exceptional

13 Dec 2019

Pablo

Well located, very comfortable with nice walking area nearby, couple huge malls with very good restaurants

Business Partner

6/10

Pleasant

05 Nov 2019

Verified traveler

Room dirty and dusty,especially carpets was dirty and was smelling bad.They should definitely clean.Staff were not helpful.I felt like I am in North Korea.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

good location near airport good accomodation for my lecture

Business_and_leisure Self

6/10

Pleasant

21 Jul 2019

Verified traveler

Not a pleasant check in experience

6/10

Pleasant

20 Sep 2018

Thinking

It was overall very fine like those in the US.
It was located in a newly developed, kind of downtown, (safe) area.
We found beds to be unnecessarily high and pillow to be too low or flat.
There was no coffee/tea makers at our room.
Our curtains did not close completely, producing unnecessary light coming from such gaps, disturbing our sleeping at night.
It was not completely sound proof, either.
Their breakfast had interesting array of Paraguayan dishes, with plenty of fresh and delicious fruit plates.
There were tiny portions of some salads, somewhat invisible.
The place was okay for breakfast, but not enticing for lunch, dinner, or bar.
They kindly arranged for a taxi ride, but did not inform us of arrival of our taxis.

10/10

Exceptional

15 Sep 2018

Verified traveler

Good location, malls nearby, excellent breakfast, staff was helpful, rooftop bar is great!

8/10

Excellent

27 Aug 2018

Verified traveler

Excellent location, attentive staff and nice facilities. I will be back.

8/10

Excellent

27 Jul 2018

LMK

Best breakfast bar I have ever had in LATAM. Very very nice.

6/10

Pleasant

19 Jan 2018

Verified traveler

Isolated, boring, not to be recomented exept baybe for someone who needs to spend a night close to the airport.

8/10

Excellent

09 Jan 2018

Verified traveler

Nice Hotel; near to shopping

Goog swimming pool, good breakfast. Good location.

8/10

Excellent

22 Oct 2017

David

Great location

Great hotel with friendly staff not too far from the airport and shopping centres.

10/10

Exceptional

19 Mar 2017

Bonnie

First visit to Paraguay.

Great, friendly service!

10/10

Exceptional

23 Dec 2016

Verified traveler

Lovely, lovely hotel with terrific morning breakfast and wonderful rooftop pool and restaurant with views of the city. The staff spoke excellent English and helped us with some complicated travel goals...I highly recommend!

10/10

Exceptional

09 May 2016

Darren

All round excellent hotel

Excellent location with everything you need nearby. The rooms and facilities were faultless and the staff were very helpful.
Was very impressed by this hotel and would highly recommend it to anybody visiting Paraguay

8/10

Excellent

05 May 2016

Roberto

Nice hotel, good location

The hotel is in the average of Sheraton hotels throughout the world. Staff was pleasant, quick and helpful.

The rooms are clean and spacious, the bathroom is functional although it is getting old. Little inconvenience, there was no envelope, paper and pen at disposal in the room as there usually are in all 3* hotels and above.

The A/C was on when I arrived at the room, it is quite loud so I turned it off. Luckily the weather was not too hot, the noise would certainly have disturbed my sleep.

The breakfast buffet was quite complete, however the croissants were not very tasteful compared to what you could expect in Europe.

10/10

Exceptional

05 Apr 2015

Verified traveler

Great location

Right across the Shopping del Sol (heard it's the biggest in Asuncion), and two great restaurants (Piegari and Entrecote). Very spacious and comfortable rooms. Nice gym and spa in the terrace. Wonderful breakfast buffet.
Friendliest staff!

8/10

Excellent

02 Apr 2015

alain

Nice hotel , near shoping del Sol, good área

Very nice place, the only thing is that there is no coffe maker at room .

10/10

Exceptional

15 Mar 2015

Ken

Business Hotel in Asuncion

Hotel staff was very helpful. Received a twin bedroom by mistake when asked for a king. I ended up getting a free upgrade to the club level a day into my stay when they were able to accommodate the change. Breakfast was very good and the late night buffet at the roof top bar was excellent. The room was very clean and the room was restocked every day for the mini bar and free bottles of water. The gym had three treadmills and I never had an issue using them.

10/10

Exceptional

22 Feb 2015

Tony

Great location. Close to airport and shopping.

Great location. Very courteous staff. Good cleanliness throughout. Nice rooms. Very good buffet breakfast. Shopping mall walking distance one block away.

8/10

Excellent

20 Feb 2015

Verified traveler

Make an effort to care. Don't nickel and dime.

There were only a few times I felt unsatisfied. It was my first time visiting Paraguay, so there was a lot I did not know about - transportation, shopping, currency exchange, etc. The hotel staff were kind but didn't go out of their way to explain or recommend best practices or services available from the hotel. Considering this is one of the most expensive hotels in the city, I would recommend making that effort. For first time visitors, it would make a huge difference.

I had one truly bad experience. At the lobby bar, we had some time before our dinner meeting, so we had a few beers and snacks. Some of stayed over a week. There are vouchers the hotel gives for not laundering your towels every day. We tried to use these vouchers, and the server said we could only use one. We pointed out that the voucher itself said the coupons could be combined. I was leaving that day, so if I couldn't use multiple vouchers, it was a pretty useless and misleading promotion. A full half-hour later we were brought two checks because the vouchers could not be used for alcohol. We ordered enough food so I have no idea why separate checks had to be made. But that's not the worst of it. The total we paid was ultimately not discounted. We figured they must have added the vouchers as their own tip. Not worth asking about.

A very bad impression to leave with.

6/10

Pleasant

03 Dec 2014

Verified traveler

overall unimpressed

not worth the price in my opinion. service at breakfast was slow (took 1 hour to get the eggs we ordered), front desk tried to charge for the room again as we were leaving (it was pre paid through hotels.com), extra charge for in room internet but free in the lobby; far from bay/downtown area.

Family

8/10

Excellent

19 Nov 2014

Verified traveler

Good option for business trip

Stayed at Sheraton for 4 nights.
Nice, clean, friendly staff... You can´t ask more for a short business trip. Was my first time in Paraguay, and I think I made a right choice to stay at Sheraton.

8/10

Excellent

19 Oct 2014

Evan Super Traveler

Good

A nice hotel with wonderful amenities. Nice pool and wonderful spa. The only downside to this hotel was our AC in the room wasn't working. There was airflow, but not cool air, which would have been nice since it was well over 100 while we stayed. I'm sure this isn't the norm, though.

Partner

2/10

Poor

20 Sep 2014

Marcel

Lacklustre customer service / no internet / noisy

Worst hotel experience in a long time / about 10 wi-fi options and none worked / stayed on night floor with gym or pool above with so much noise and could not sleep until mid night and it started again before 6 am/ the food is not good and customer service is like the food /. Not impressive. The only impressive thing about this hotel is the price over $250

6/10

Pleasant

05 Jul 2014

Luisa

Poor quality for a Sheraton

Staff wasn't helpful and took very long to solve any issue. Wifi in the room is paid and free in the lobby but it didn't work. They said it was out for the day, how can a Sheraton not have internet for the guests? Room smelled bad, couldn't figure what it was. Shuttle service from the airport was over priced.

10/10

Exceptional

12 Apr 2014

Alex

Convenient to airport and reasonably good area

The room was clean and very pleasant although not overly large. The hotel was generally appealing and the service was good. The only disappoint was that we had to pay an extra $20 for my wife as the room was apparently only booked for 1. The buffet lunch was good but very expensive.

10/10

Exceptional

05 Nov 2013

monica

ONE OF THE BEST IN ASUNCION. NOT MUCH TO CHOOSE

The hotel is nice, clean and the food is good too. service is great and they are good about late check out.

8/10

Excellent

23 Jan 2013

Sergio

Good hotel but you can find cheaper options

Very good atention as in most of the Sheraton Hotels I've been.
The only downside of the stay was the charge of 15 USD a day for the Internet connection.
I think in this days is an essencial service that must be free or at least at a resonable price
Also 0,30 USD for every page printed in the business center.. c'mon

8/10

Excellent

24 Nov 2012

KB

Decent business hotel

The hotel has all the amenities expected of a top brand, and is in a good location for shopping (there is a shopping centre across the road) and travel into town is approx 20 mins by cab. There are also good restaurants in the vicinity.

There is an excellent roof-top terrace bar, with good views across the city.

While the food is good, it's buffet only, even for dinner. It would have been good to have an a la carte option. Also, the wireless LAN performance was flaky, with the service unavailable for around an hour, several times during my stay..

All in all, a very pleasant 2 week stay.

10/10

Exceptional

20 Sep 2012

Verified traveler

COMPLAIN

VERY GOOD HOTEL CLEAN AND CONFORTABLE. BUT THEY HAVE A U.S.D.15.00 PER DAY FOR THE WI-FI CONNECTION IN THE ROON.

IT IS INACEPTABLE,FOR US , BECAUSE, THIS IS A BUSINESS HOTEL. ANY OTHER HOTES DO NOT HAVE THIS CHARGE.

8/10

Excellent

17 Sep 2012

MONICA

GREAT HOTEL NEEDS BETTER SERVICE

IT WAS FINE, HOWEVER, THE STAFF IS NOT VERY ACCOMMODATING OR HELPFUL. AT THE FRONT DESK OR ROOM SERVICE. BREAKFAST AND FOOD IS AMAZING! UNFORTUNATELY, THIS IS THE ONLY BEST HOTEL AVAILABLE IN ASUNCION.

8/10

Excellent

11 Aug 2012

Verified traveler

Modern, Clean but very bad internet access

Very bad and expensive Internet access, it continuously dropped connection making it impossible to use inside the room.

8/10

Excellent

20 Jul 2012

Verified traveler

It is very strange that you have to pay for internet in a hotel like that.

10/10

Exceptional

22 Jan 2012

Bill

Exceptional Service at Sheraton Asunction Hotel

We recently spent six nights at this hotel and had a wonderful time. Everyone on the staff was very friendly and helpful, and many employees speak some English. Rooms were very clean and large. Excellent full buffet breakfasts were included each day until 10:30 AM, and there is a beautiful outdoor pool on the top floor - as well as a fitness center. Others in our party, who initially stayed at lower cost local hotels, transferred to the Sheraton after a few nights.

10/10

Exceptional

27 Nov 2011

Verified traveler

Excellent all the way around

Food, service and everything was excellent. Particularly liked the outdoor, rooftop dinners, wonderful breakfast buffets. Great location, walking distance to nice mall and grocery. Not far from airport.

8/10

Excellent

25 Oct 2011

Verified traveler

Great for business and relaxation

Excellent meeting point in the city with a good Shopping Mall right in front. Fantastic roof top pool with a great view of Asuncion. Extras a bit pricey.

10/10

Exceptional

01 Aug 2011

Scott

Best There is in Asuncion Paraguay

This is as good as it gets for Paraguay. There are some \"fancier\" hotels in downtown Asuncion but the area around them is a slum. The Sheraton is located across from the only modern shopping mall in Paraguay and across the street from one of the best restaurants. I was surprised by the quality of the place. There is a small gym on the top floor with \"relaxation areas\" that have comfortable lounge chairs, good views and a free WIFI zone. There's also free WIFI in the lobby. It's much closer to the airport and way more pleasant than downtown Asuncion.

8/10

Excellent

25 Apr 2011

Stephen

Sheraton Asuncion

Very efficient and friendly staff. Useful having the commercialm centre just over the road and safe neighbourhood. Nice Road can be noisy and some upgrading works going on at the hotel at time of writing.

Nice rooftop pool area and spa.

Overall would recommend and definitely use again.

10/10

Exceptional

29 Dec 2010

Luis

Asuncion Jewel

This hotel is a 5 star property. Service everywhere was excellent, at the restaurant, at check in, at the Avis rent-a-car counter, etc. The pool area on the 10th floor is very relaxing. The location is the best. There is everything you need within 5 minutes driving and a lot is walking distance. The mall \"Shopping del Sol\" accross the street has restaurants, great shopping, drugstore, money exchange and also casino. Bars and retaurants are all in the street where the Sheraton is located. Excellent bed and bathroom. I was impressed with the speed of the wi-fi in the lobby, which is free. Very comfortable hotel, well worth the price.

8/10

Excellent

08 Dec 2010

Ken

Well-Run Sheraton

This hotel is a modern, updated, well maintained, and professionally staffed oasis.

It is a 1/2 hour to an hour out of the center (depending on the traffic and whether it is raining, which floods the main road leading to the center), but it is near several very good restaurants and one of the best shopping centers in the (relatively) more affluent suburbs. All in all, this is a very nice property that is well-worth a commute to the center.

10/10

Exceptional

20 Oct 2010

Rosana

Excelent Hotel

Excelent service, will absolutely come back this Hotel. The location is perfect and has all the amenities a business traveler needs.

10/10

Exceptional

18 Aug 2010

Debra

#1 in Asuncion

The service at this hotel is fantastic. The front desk will arrange everything for you and provide translation services as well. They will assist in all tours and airport transportation and resolve any problems that may occur with regard to charges or itinerary. The hotel is newly constructed, beautiful and located across the street from a mall that has everything from upscale clothes to a grocery store with pre-cooked (and delicious) local food items. By far the best hotel in Paraguay.

10/10

Exceptional

11 Aug 2010

Rodrigo

Best in Asuncion for business

Best option for business trip to Asuncion.

10/10

Exceptional

06 Jan 2010

Barbara

Best Place to Stay in Asuncion

We spent a week over Christmas with a family of 4 and were very pleased with the hotel, service, food, and location. It is on the outskirts of town which is a great advantage and across the street from the Shopping del Sol Mall. There are lots of great restaurants at the mall and is very convenient. The rooftop pool on the 10th floor has a fabulous view of the city and surrounding neighborhood. The Paraguayans are a real treat and are so responsive to your every need. We will be going back next year!

Family

10/10

Exceptional

25 Sep 2009

Verified traveler

Great value

Hotel was great especially considering the price. Room large, bedding wonderful.
Service polite and efficient.

10/10

Exceptional

27 Jun 2026

Juliana

Excelente localização, limpeza muito boa assim como o café da manhã. Funcionários muito atenciosos.Recomendo!

Partner

10/10

Exceptional

16 Jun 2026

Tomas

A

Self

10/10

Exceptional

17 May 2026

Jan

Everything Top

10/10

Exceptional

19 Feb 2026

Carlo

hotel bello e rinnovato peccato che la palestra era in fase di rinnovo ...avrebbero potuto avvisare prima

Business

10/10

Exceptional

18 Jan 2026

Celso

Atendimento diferenciado de toda equipe

Partner

10/10

Exceptional

13 Jan 2026

Luis Antonio

Great and friendly staff, confortable room

2/10

Poor

19 Nov 2025

Pedro

No hay factura? Sólo un recibo de Expedia???

10/10

Exceptional

25 Oct 2025

sergio

Shoppings próximos.

Business

10/10

Exceptional

21 Oct 2025

Elsa

Habiacion limpia. Personal Excelente. Infraestructura baños en proceso de adaptacion

Business

10/10

Exceptional

07 Oct 2025

Mike

Muy buen servicio, lindo el hotel, rica la comida y en especial su gente muy amable.

Business Self

10/10

Exceptional

03 Oct 2025

GLADYS

Bello el hotel, ambiente cálido, muy amable todo su personal. Excelente.

Business Self

10/10

Exceptional

29 Sep 2024

Enrique

Excelente ubicación con habitaciones amplias y cómodas.

Business Partner

6/10

Pleasant

10 Mar 2024

Werner

Bien situado, personal muy atento, algo descuidado

Ya tiene unos años y podria estar mejor mantenido.Adjunto foto de un armario. Personal muy atento. Desayuno flojo con fruta y embutidos de calidad muy justa. Está en una zona buena con muchos restaurantes y 2 grandes galerias de tiendas.

Business

10/10

Exceptional

27 Jul 2023

Francisco

Hotel muito confortável, realmente 5 estrelas.

Excelente hotel, muito conforto e ótima localização.

Business

8/10

Excellent

14 Feb 2023

URSULA

Gute Wahl

Etwas in die Jahre gekommen, aber top Location, netter Pool, kleines Gym, nettes Personal.

Partner

10/10

Exceptional

22 Apr 2022

Fanny

nickel

très bon accueil, lit parfait et sitution géographique très pratique

Business

10/10

Exceptional

07 Apr 2022

Pablo alejandro

Algo viejo

Business_and_leisure Self

10/10

Exceptional

03 Apr 2022

Verified traveler

Todo correcto

Todo correcto

Business

6/10

Pleasant

29 Nov 2021

Ja Eun

La cama estaba desformada y ya no era comoda para dormir

Friends_and_family Family

8/10

Excellent

11 Nov 2021

EDUARDO

El Hotel se halla muy bien ubicado y se halla en buenas condiciones.

Leisure Family

10/10

Exceptional

08 Oct 2021

Verified traveler

Muy buen hotel. Totalmente recomendable

Business

10/10

Exceptional

06 Sep 2021

ALFREDO

Todo OK!!!

Excelente hotel

Partner

6/10

Pleasant

20 Jun 2021

Ismael

Hotel bom mais café da manhã com pouca opções Devid a pandemia , não gostei

Business

10/10

Exceptional

21 Feb 2021

edson

Excelente

Excelente atendimento do staff do hotel!

Partner

8/10

Excellent

09 Mar 2020

Carlos

Buena experiencia

La experiencia en el hotel fue muy buena, tanto las instalaciones como el servicio fantástico y las habitaciones amplias y completas.

Business

10/10

Exceptional

28 Jul 2019

MARCELO

Excelente todo. Realmente hermoso y la atención muu cuidada.

Family

10/10

Exceptional

20 May 2019

Verified traveler

좋아요

좋은 위치에 있고
방도 매우 편안합니다
다만 조식이 살짝 아쉽습니다

6/10

Pleasant

06 Mar 2019

Verified traveler

Mediano

Check in ruim. A recepção queria me dar um quarto diverso daquele que paguei, sem acesso ao lounge executivo. Tive que mostrar minha reserva no site da hotéis.com. O quarto não é arrumado se não chamamos o serviço todos os dias. Pedi late check out por duas horas e não me concederam. Creme hidratante e chinelos, entregam se pedir. Único ponto positivo foi o funcionário Carlo, do lounge, muito atencioso e a localização, próximo a dois shoppings.

Family

10/10

Exceptional

29 Jan 2019

Carolina

Maravillosa cama; entre nubes

Descanse

10/10

Exceptional

16 Oct 2018

FREDERICO W

Sem dúvida eu me hospedaria novamente neste Hotel

Hotel muito confortável e situado perto de dois excelentes shoppings.

Family

6/10

Pleasant

16 Sep 2018

Verified traveler

Buena locación. Hotel necesita remodelación

Hotel tradicional de lujo de Asunción. Necesita una urgente remodelación. Suenan las cañerías en las noches, baños muy al estilo de los 80s, spa muy antiguo, los ascensores extremadamente lentos, alfombras sucias y deterioradas. en fin cómodo y bien situado pero el precio es extremadamente alto para lo que brinda el hotel