The Ritz-Carlton Georgetown, Washington, D.C.

United States , Washington D.C. - DC
Washington D C, 3100 South Street, N.W.
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Daniel

Fantastic

10/10

Exceptional

01 Nov 2025

Tracy

The property itself. The staff, rooms, and food.

Leisure Pet

6/10

Pleasant

29 Oct 2025

Jeffrey

The room was in decent condition, BUT on Tuesday night from 1:00 AM to 4:00 AM there is constant sounds of garbage transfer going on. Bah Humbug.

Business_and_leisure Partner

4/10

Poor

13 Oct 2025

christoph

Amateur service and way to expensive for what it is

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

kevin

Recommend!

Staff was amazing! Location was perfect. With our background consulting for forbes 5star hotels, it takes a lot to make us take note. This team was well trained and service oriented.

Partner

6/10

Pleasant

20 Sep 2025

Paul

Mixed geelings

We stayed here for sentimental reasons. It is a great property at a great location. But it left a lot to be desired.
My expectation for a property when you are paying 1k a nite is extremely high. It does not compare to a Four Seasons or other like properties.

Partner

6/10

Pleasant

05 Sep 2025

Verified traveler

Disappointing & Dated

We have stayed at this Ritz before (handful of years ago) and I remember liking it so we stayed again. The lobby/lounge area is beautiful but our room was in the far tower by the spa elevator (room # started with ‘E’) and it was beyond dated. I felt like we were in a Hampton in with a nicer bed. So basic and very dated. Not luxurious at all. I hate to even say this because the staff was nice but it was just a somewhat depressing experiencing. We won’t be staying there again. Over priced for what it was and just a let down.

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

HARMINDERPAL

Excellent as expected with a Ritz Carlton.
The service is exceptional.
Will be returning soon.

Leisure

8/10

Excellent

16 Jul 2025

jatiah

Excellent but could use a better system for assistance with luggage.

Leisure Friends

10/10

Exceptional

13 Jul 2025

Jeffrey

Stay was great. Staff very accommodating.

10/10

Exceptional

13 Jan 2025

Jennifer

High-end Gem

Very helpful and accommodating staff, from guiding us to our room to dealing with our clunky U-Haul without batting an eye to giving us late checkout without a hitch and then extending our stay an extra day because we didn’t want to leave the crackling lobby fire and cozy vibe.

Friends_and_family Family

10/10

Exceptional

23 Dec 2024

William

Great Stay

Staff was great and attentive. We spent the wkd with family celebrating a birthday. It was a great stay.

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Paula

Gorgeous place! Exceptional guest services!!
I’ll be back

Leisure Self

6/10

Pleasant

26 Oct 2024

Giacomo

Excellent personnel; outdated rooms.

4/10

Poor

20 Oct 2024

Nicolas

Hotel needs a major renovation - feels more like a Marriott Courtyard than a $1,000 a night Ritz Carlton!
Also called hotel around 5pm specifically to let them know we're checking in late around 10:30, to make certain the room is set up for 3 guests (2 adults 1 child) and to ensure we have a roll away bed, enough towels and water... towel and water were added, but no extra bed!!! had to deal with this late at night!

Leisure Family

10/10

Exceptional

19 Oct 2024

Hala

Great hotel. A bit on the expensive side. Breakfast was bland. Go out.

Leisure

10/10

Exceptional

25 Aug 2024

Margo

The Ritz in Georgetown is inviting and sophisticated. Beds are comfortable; staff is wonderful from the doormen to front desk to housekeeping. Relaxing areas throughout the hotel for socializing. I like the location just a short walk to the waterfront, M St and Georgetown.

Leisure

10/10

Exceptional

17 Aug 2024

thomas

Amazing!

Check in with Axel was amazing. The room was incredible! The amenities and atmosphere were exactly what you want from the Ritz. We will certainly be back

Partner

10/10

Exceptional

27 Jul 2024

Kasim

It’s The Ritz. You’re getting exactly what you pay for. The staff here was exceptionally helpful, especially George!

Business_and_leisure

10/10

Exceptional

01 Jul 2024

Steven

Hotels is very accommodating and enjoyable to stay at!

Leisure Family

10/10

Exceptional

15 Jun 2024

Gregory

I recently stayed at The Ritz-Carlton Georgetown in Washington, D.C., and it was an exceptional experience. The staff provided outstanding service, ensuring every detail was perfect. The room was spacious, beautifully decorated, and offered stunning views. The hotel's amenities, including the fitness center and on-site dining, were top-notch. The location was ideal, close to major attractions. Overall, it was a memorable stay, and I highly recommend The Ritz-Carlton Georgetown for anyone visiting D.C.

Business_and_leisure Family_with_children

10/10

Exceptional

01 Apr 2024

Michelle

The staff were incredible! in particular Quynh-Lan and Luis. Thank you for making our stay so wonderful.

Leisure Friends

10/10

Exceptional

13 Feb 2024

Reed

Nice

Leisure Family

10/10

Exceptional

16 Dec 2023

Judith

Lovely hotel, great staff. A little hard to find

Leisure Partner

10/10

Exceptional

06 Dec 2023

Amit

Nice spot. Good service.

8/10

Excellent

13 Nov 2023

Reza

Overall Good, Wouldn’t Book Again

Overall it was a good hotel, the staff were courteous and there for you to help. The room was spacious. I only had one issue on lack of calrity about breakfast situation. I got the breakfast included option and when I got there they said it covers up to $60. When I got the bill later they charged me full amount, so I called and they said it only covers up to $30 and they would fix it. Lack of consistency and clarity is the reason I give them 4 stars and not 5

10/10

Exceptional

06 Nov 2023

Deborah

Beautiful hotel, wonderful service, top-notch staff! Our stay was perfectly wonderful!

Leisure Family

10/10

Exceptional

18 Nov 2022

angel

Amazing hotel in the heart of Georgetown. Incredible staff.

Leisure Self

10/10

Exceptional

17 Nov 2022

Helen

Great spot in Georgetown.

Loved the fireplace at cocktail hour. The free baked Alaska at 5 was a little odd. No one wanted it. Why not offer something more appropriate for that time of day?

Partner

8/10

Excellent

01 Oct 2022

Alexander

Ritz Carlton Georgetown

This was a short two night break, the location was excellent and the hotel was good however as it had a private function going on we had to eat breakfast in the large reception area on the first morning.

Partner

4/10

Poor

10 Mar 2022

margaret

Outdated and not up to ritz standards. Seems like an old, tired Marriott. Not worth the high price.

Leisure Family

10/10

Exceptional

04 Feb 2022

Veronica

I like the check-in experience, the valet parking service, the coffee station in the mornings, and the lobby.

I didn't like that I had to check out one day earlier because my flight was going to be canceled due to weather conditions. The hotel management wasn't able to reimburse me for that night due to booking and prepaying through Expedia.

Leisure Family

10/10

Exceptional

01 Feb 2022

Sasha

Great hotel. Louise at lthe front desk is the best!

Business

10/10

Exceptional

22 Jan 2022

margarita

Everyone was very polite

Leisure Family_with_children

4/10

Poor

17 Jan 2022

Fatima

For a Ritz property (I have stayed at others), this was an underwhelming stay. The room did not have pillows and towels when we first checked in, it was rectified. The decor and feeling was average. The gym was very small and limited. We tried to get a cup of coffee at 10pm, and they said the coffee was brewed at 2pm and that was all we could get. The doorman did not open the door once for us, he was on his phone. Some things mentioned are small and trivial, but for a Ritz property, I expect better service and facilities. The location was great and central though in Georgetown. I am not sure if I would stay at this property again.

Leisure

10/10

Exceptional

11 Nov 2021

Devin T

Liked everything but the lobby and elevator floors were separated. Confusing

Business Family

8/10

Excellent

08 Nov 2021

christoph

It is not acceptable to pay $55.- for overnight parking after spending $800.- a night on a room

Friends_and_family Friends

8/10

Excellent

02 Nov 2021

Ramon

I liked the room suite size

I didn’t like the lack of dining options although existing dining/bar did a very good job

Leisure Family

8/10

Excellent

20 Oct 2021

Pranee

Great location near Washington Harbor, quite, and not too far to the attraction places, including restaurants. The restaurant inside hotel has very limited option for dinner with a very high price. All staffs are friendly, professional and helpful. I will stay here again, but not dining in.

Leisure Family

10/10

Exceptional

25 Sep 2021

JEANNE

The area

10/10

Exceptional

01 Sep 2021

michael

Spacious Luxury Suite in a Great Location

We booked a king suite for a 36th anniversary get-away but were given a complimentary upgrade to a premier corner suite (thank you!) which was enormous and very nice. Not really a criticism but the sitting room was so big it seemed slightly under-furnished. The location near the waterfront park and M Street is excellent; lots of places within walking distance. Coffee in the lobby was excellent and service was excellent. The doormen, parking valets, housekeeping and front desk staff were all friendly and helpful. Valet parking was free through Hotels.com but showed up on the bill; they removed it immediately when I brought it to their attention. The restaurant looked lovely but we didn't try it because it seemed expensive and there are so many interesting dining options in the area. Would definitely stay here again.

Partner

6/10

Pleasant

15 Aug 2021

Verified traveler

Excellent staff but probably short handed. The room we were in was noisy with annoying temperature fluctuation.

Leisure Family

2/10

Poor

31 Jul 2021

Verified traveler

outdated. restaurant is closed. sink in the room was not draining. loud construction outside woke us up early in the morning.

Business_and_leisure Family

10/10

Exceptional

27 Jul 2021

Verified traveler

best

Business_and_leisure Family

6/10

Pleasant

24 Jun 2021

Verified traveler

Wonderful facility (despite a disappointing fitness center). However, we waited 30 min for our room despite checking in 90 min after check-in time. Three other parties were shown to their rooms as we waited. Staff was relatively indifferent. Not the typical Ritz-Carlton level of service recovery. Also, my in-room dining order (from a fairly limited menu) was incorrect (but kindly corrected upon my request). For the cost, two relatively surprising oversights with very little effort at service recovery by staff. Disappointing.

Business Family

8/10

Excellent

19 Jun 2021

Verified traveler

We had a lovely stay at the Ritz Georgetown! The staff was extremely kind & welcoming - even gave our doodle Etta James, the best welcome gift! Our only minor issue was that the room was very warm. Would definitely recommend!

Leisure Pet

10/10

Exceptional

13 Jun 2021

Matt

Great Location and Amazing Staff

Fantastic location and the staff was incredible. Will definitely return to this location in the future!

Partner

10/10

Exceptional

06 Jun 2021

ellen

Great friendly staff close to everything

Friends_and_family Family

10/10

Exceptional

30 May 2021

Verified traveler

The staff were extremely friendly and accomodating

Leisure Partner

10/10

Exceptional

23 May 2021

Verified traveler

Wonderful!

Leisure Family

10/10

Exceptional

25 Apr 2021

Karen

Great location in gtown! Staff is so nice and welcoming! Room was comfortable as was bed. I nice place to stay

Friends_and_family Family

6/10

Pleasant

04 Apr 2021

Mojdeh

We were extremely disappointed when we realized there is no Dinning area in the hotel for Breakfast , having a breakfast in the room feels like u are in a cage. All the Restaurants in Virginia were open indoor.

Also it was very uncomfortable and depressing to take a elevator to the lower lobby go all the way to the back of the hallway to take another elevator to go to u room.

Partner

6/10

Pleasant

23 Feb 2021

Verified traveler

I left a shopping bag in my room and when I came back it was not there. Told the front desk and they said I was me that lost it, which I did not.

Leisure Family

10/10

Exceptional

29 Jan 2021

Andrew

Loved it. Recommend.

Amazing service. Everyone was really nice and welcoming. Room/suite was super comfortable. Great location for walking Georgetown. Seems like a $500/night room would come with free wifi but meh, have enough data on my cell. I did have to show the checkout folks my hotels.com deal that free breakfast and valet parking was included for them to remove it from my bill. Not a big deal but wish I didn't have to double check.

Partner

8/10

Excellent

04 Dec 2020

Brandt

Beautiful lobby with stately fireplace is nice in the winter. Spacious bathrooms and large TVs are nice, but rooms are a bit small and plain.

Leisure Family

6/10

Pleasant

29 Nov 2020

Indiana

convenient location to all the shops in Georgetown. Super friendly staff. But my room wasn't anything special. I would not stay here again.

Leisure Family

10/10

Exceptional

15 Nov 2020

Howard

Great location in Gtown

Great smaller hotel in A+ location.
Room was very comfortable and clean and the vibe in the lobby was really nice!
I will be back!

Business

6/10

Pleasant

11 Oct 2020

Verified traveler

It took us an hour to be checked-in. Originally we were told 30-49 miniutes and they would call is. They never called us so when we showed up at the appropriate time the hotel concierge was like “Oh I should have called you. Your room isn’t ready yet.” Then the other hotel concierge is as like “can I offer bottled water?” The bottle water is free. They weren’t that apologetic that our room was an hour late. There wa no type of “joe can we make this right attitude. Just “oh well, sorry” attitude. I was surprised at this treatment because it is supposed to be such a high end hotel. If you can afford it go to the Four Seasons. They are nicer. Or go to one of the many boutique hotels in the area.

Leisure Partner

6/10

Pleasant

10 Oct 2020

Kathryn

For a Ritz, I expected more light in the room. Was dark and halfway below ground.

Leisure Family

4/10

Poor

10 Oct 2020

Was good, until the cockroaches. Customer service and room were good and then we found a couple cockroaches crawling around in the bathroom.

Leisure Family

10/10

Exceptional

10 Mar 2020

Andrew

Excellent hotel great location. Entire staff was terrific

Friends_and_family Friends

10/10

Exceptional

12 Feb 2020

Rima

Love this place

I love this hotel. The lobby is cozy with a fire place and free hot chocolate. The service is excellent and personal. The location is convenient and quaint.

Partner

10/10

Exceptional

10 Feb 2020

Verified traveler

Staff is courteous and friendly the rooms are clean and welcoming. Highly recommend our stay. The only negative comment are the pillows on the bed are very uncomfortable woke up with a bad stiff neck.

Leisure Partner

10/10

Exceptional

04 Feb 2020

Morgan

Staff is very knowledgeable. One of the best put together hotels I have ever been too.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Supreeti

Wonderful hotel, as are most Ritz properties but what stood out was the amazing staff. They were exceptional and made us feel well cared for and at home. I have found my constant in terms of DC hotels now!

Leisure Friends

10/10

Exceptional

20 Jan 2020

Verified traveler

Ritz Carlton Still Top Notch

Excellent hotel that lives up to its brand! The staff are top notch and the rooms are spacious and elegant.

Friends_and_family Family

8/10

Excellent

13 Jan 2020

Verified traveler

Location is great. Staff was exceptionally nice. Some aspects of the decor and condition a little tired. About ready for an update.

Leisure Family

10/10

Exceptional

02 Jan 2020

Verified traveler

Fantastic location, beautiful room. Top of the notch staffs.

Leisure Self

10/10

Exceptional

30 Dec 2019

Verified traveler

In the middle of Georgetown, nice food and shopping

Leisure Family_with_children

10/10

Exceptional

29 Dec 2019

Robert

Thank you MARTIN!!!!

This was a surprise visit for my first anniversary with my wife. As soon as I arrived I was genuinely welcomed by the valet. I told them I was making my way to check in so I can stage my room for my wife, as they guided me in to a very awesome front desk attendant, Mr. Martin. He literally went out of his way to help me with preparing my visit to turn into an awesome surprise for my wife. Martin, thank you kindly for everything. Truly a memorable experience.

Partner

10/10

Exceptional

08 Dec 2019

izzat

Fantastic

Amazing hotel , great breakfast great rooms friendly staff great location

Partner

10/10

Exceptional

18 Nov 2019

Pamela

Beyond wonderful...

I travel quite a bit and have stayed at this hotel several times with my sister. This is my favorite hotel .... the staff, the service, the food in the bistro everything is excellent.

Friends_and_family Family

8/10

Excellent

04 Nov 2019

Over-priced. However, very well located. Close to dining, shopping and transportation.

Leisure Partner

10/10

Exceptional

16 Oct 2019

Roland

Great service, a complementary upgrade and a great experience overall

Business

10/10

Exceptional

14 Sep 2019

Tyler

Stayed here for our 4 year wedding anniversary and I was beyond impressed. They literally take care of you as soon as you step out of the car to when you leave. Worth every penny. It was my first time but I will now be a regular.

Leisure Partner

10/10

Exceptional

20 Aug 2019

Shruti

The service was excellent; the service and location (in the heart of Georgetown's waterfront and shopping area) are the key reasons to stay here. Rooms are nice and what you would expect for a higher-end chain hotel in a large city.

Family

8/10

Excellent

11 Aug 2019

Stephen

I'm a big fan of Ritz-Carlton and rarely give one of their hotels less than 5 stars, but this one disappointed in a few respects. On check-in, we had booked a room with two beds but were told none were available and given a room with only one bed and a not very comfortable rollaway. Upon inquiry, the RC staff blamed Expedia, Expedia blamed RC, and we got the shaft. The room was attractive and well appointed. But the room had an odd smell of cloves, cinnamon, and nutmeg, plus there was an odd odor of oatmeal in the hallway. The hot water took a LONG time to come on (even with the tap set full to hot) and never really got all that hot. The waitstaff in the restaurant and lounge were first rate. The doorman (George) was a treasure.

Business_and_leisure Family

8/10

Excellent

29 Jul 2019

Verified traveler

We checked in on. Sunday around 4pm. I asked for an upgrade but was told the hotel was sold out and nothing was available. This was clearly not the case, the hotel was not busy. I think they wouldn’t upgrade me because I booked through Expedia.

Leisure Pet

10/10

Exceptional

22 Jun 2019

Verified traveler

Excellent Stay

Excellent service from the front desk to the bellhop.

Family

10/10

Exceptional

18 Jun 2019

Ellen

Great stay at Ritz Carlton Georgetown

We loved our stay at the Ritz Carlton Georgetown. From the gracious reception at check in to the housekeeping staff who brought us extra water when my daughter wasn't feeling well to the lovely dinner and lunch to the lobby with its \"candy bar\" and other snacks, we would definitely stay here again.

Family

6/10

Pleasant

29 May 2019

Rese

The property itself was regular. The room did not match the price. our carpets were soiled and dirty. we did not even want to walk around in our socks. They too $100 of the price, but if you can't have a clean hotel room and this price point it's pointless. I rather stay home

Leisure Partner

10/10

Exceptional

27 Apr 2019

Ben

Great Experience

Love the location and customer service.

8/10

Excellent

08 Apr 2019

Verified traveler

The fact that the building was an incinerator in its previous life made going into the rooms little intricate.

Friends_and_family Family

10/10

Exceptional

01 Apr 2019

Verified traveler

Customer service was top notch ! No complaints whatsoever . I felt valued and treated with the upmost respect

Leisure Partner

10/10

Exceptional

18 Mar 2019

Verified traveler

Fantastic Hotel

It’s a Ritz-Carlton, so you expect it to be top-notch...and it doesn’t disappoint. The staff is friendly, helpful, and courteous. The rooms are comfortable and modern. The exercise room has great equipment. The lobby is like your living room: couches, a fireplace, a “candy corner.”

And the location can’t be beat - right in Georgetown, steps away from restaurants, shopping, and great views of the river.

If going to the area, treat yourself - you’ll be glad you did! (And get the s’mores French toast for breakfast in the hotel - it’s decadently delicious!)

Family

10/10

Exceptional

11 Nov 2018

diana

Friendly and accommodating service.

Family

10/10

Exceptional

27 Oct 2018

Verified traveler

Warm, friendly, attentive staff. Great lounge area with working fireplace and complimentary hot chocolate ,. There was one group of loud-speaking (annoying) guests but otherwise a comfortable, lovely place to have a glass of wine.
The food from room service is good too.

10/10

Exceptional

05 Sep 2018

Verified traveler

Beautiful hotel; great location and amazing staff!

Partner

10/10

Exceptional

05 Sep 2018

Great location to Georgetown University! Great staff and service!

10/10

Exceptional

28 Aug 2018

Jenn

Great location in Georgetown. Cool old building. The “Yard” is great, but no lobby bar and NO complimentary WiFi.
Staff is fantastic and lots of attention to detail I.e., dog biscuits, candy bar, kleenex for patents for school drop off. Over all great hotel.

10/10

Exceptional

16 Aug 2018

paolo

We really enjoyed the location of this hotel. Perfect for visiting Georgetown!

10/10

Exceptional

14 Aug 2018

Anita

Great Stay!

Amazing hotel. The location was great. The staff was so friendly and accommodating. The hotel is very clean and comfortable. Didn’t use the spa services this time, but have many times in the past and they are wonderful, too.

Family

10/10

Exceptional

06 Aug 2018

Deb

Great location, very welcoming helpful staff. A special thanks to Vanessa and George!

10/10

Exceptional

25 May 2018

Bob

Excellent hotel and staff.
Had a wonderful stay in this great location.
Great shops and resturants nearby and close enough to
Visit all the local sights.

10/10

Exceptional

28 Mar 2018

Verified traveler

Great Hotel

Ultra cool - perfect location- great service- loved the lobby lounge

10/10

Exceptional

20 Jan 2018

Verified traveler

Wonderful, the room, the location all amenities. The staff were wonderful.

10/10

Exceptional

25 Dec 2017

James Allen

Our stay in the Ritz-Carlton Georgetown

We had a great stay in this lovely small boutique hotel. The staff was very accommodating and couldn't have been nicer especially the restaurant staff -John (bartender)& Maria (breakfast waitress) as well as the concierge men and doormen that greeted us coming and going. All appurtenances were great - the staff kept our room well stocked with water and toiletries, clean linen everyday. We would stay there again in a heartbeat...our only glitch was that our room phone wasn't working and even though they tried to repair still never worked during our stay....

10/10

Exceptional

06 Sep 2017

Paul

Small boutique hotel with a big name.

A very nice small property, walking distance to shopping area and restaurant. We love the Yard.

10/10

Exceptional

18 Jul 2017

Great location. 1mn away from M Street

Very nice staff. Very nice room. Very nice lobby.

10/10