Doubletree by Hilton Istanbul Moda

Turkey , Istanbul
ISTANBUL, Caferaga Mh Albay F Sozdener Cd, 31
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100 reviews shown

10/10

Exceptional

27 Feb 2026

Anas

Great location

10/10

Exceptional

24 Jan 2026

Nicholas

The check in was easy, the hotel was well located. Staff very friendly, and the rooms clean and spacious, cleaner came daily. Facilities were very good.

Leisure Family

8/10

Excellent

21 Jan 2026

Asif

We didn't have breakfast in our package however had once breakfast and it was good.
The spa area is good but needs updating

Partner

8/10

Excellent

12 Jan 2026

Ronald

All good except restaurantvwas closed sunday evening which staff appeared not to know about. Disappointed as this was last night

Leisure Partner

4/10

Poor

09 Jan 2026

Yavuz

Room did not meet our booking requirement of an additional bed and took them half a day to set one up. Recetion staff unresponsive and do not meet the basic standards of customer service.

10/10

Exceptional

04 Jan 2026

Serdar

Very clean room, minimal but effective amenities, nice view, kind and helpful staff. After realizing there were no bath towels, it took only a minute until we got it.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Negar

Nice location and good service. I used the spa and very happy with the service provided. Good value for money.

Leisure Family

4/10

Poor

03 Jan 2026

Thomas Ryan

This is not a 5 star hotel and not in keeping with the pedigree of Hilton Properties. Basic amenities not provided on multiple occasions (towels, shower gel, Shampoo) and non- functional air conditioning. The Steam room is broken and leaks scalding hot water onto the floor. The rooftop bar pumps out bass music until midnight. The filming of a show in the hotel lobby takes priority in traffic over guests. Hotel reception staff seemingly uninterested in issues with the property and on some occasions became combative. On top of a terrible 6 night stay, the hotel has fraudulently claimed that we somehow damaged the hotel phone (that we used many times to contact reception about various issues) and are trying to claim €200. Don't waste your time here, it is NOT in keeping with Hilton's pedigree.

Leisure Partner

8/10

Excellent

18 Dec 2025

BAHAUDDIN

Staff and amenities

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Alexandre

Very happening and bustling area - Great hotel with equally great service

Business

10/10

Exceptional

29 Nov 2025

nofal

Thanks you

Friends_and_family Family

6/10

Pleasant

15 Nov 2025

hasim cagan

The room smelled of cleaning liquid. The rooms feel old. Parking charged me 750TL per night.

10/10

Exceptional

12 Nov 2025

Maria

Staff very helpful
Close de metro, boats to cross to Europe

Self

10/10

Exceptional

01 Nov 2025

Josephine

Clean room. Customer service are awesome

Leisure Partner

2/10

Poor

29 Oct 2025

Mowaffag

Much below expectation

Partner

10/10

Exceptional

19 Oct 2025

Roberto

Good hotel

Leisure

10/10

Exceptional

15 Oct 2025

OSAMA

Good location and nice sttuff

Business

4/10

Poor

11 Oct 2025

olga

Not really clean

10/10

Exceptional

09 Oct 2025

Natasha

Good choice for the area, but the hotel needs an update

As a VIP Expedia guest, I was given a nice upgrade to the 9th floor with a great view. The room was spacious, which I appreciated — but it’s clear that the hotel has seen better days. The interior feels dated and is in need of renovation.

You can tell this place used to be top-notch, but it’s aging and could really benefit from a refresh. That said, given the area, I doubt you’ll find anything significantly better nearby. So overall, it’s still a solid choice — just manage your expectations.

Leisure Self

8/10

Excellent

24 Sep 2025

Essam

I liked the location, the corner room with the panoramic view, being able to communicate with the staff via WhatsApp

Leisure Self

8/10

Excellent

23 Sep 2025

Etna

I liked the location. The hotel is very near a metro and ferry station. The view to the Bosphorus is great. It is also near many bars and stores, which is very convenient.
I didn't like that they don't provide airport shuttles. I know it's not an obligation, but Istanbul taxi drivers were very mean.

Leisure Family

10/10

Exceptional

20 Sep 2025

Serhan

Excellent as usual

Leisure Self

8/10

Excellent

16 Sep 2025

Paul

Nice hotel with great facilities and helpful staff.

Leisure Self

10/10

Exceptional

16 Sep 2025

muzaffer

Personnel was excellent

Leisure

10/10

Exceptional

30 Aug 2025

Andrei

Superb hotel.

Leisure Family

10/10

Exceptional

13 Aug 2025

Selcuk

Very professional stuff

Leisure Partner

10/10

Exceptional

08 Aug 2025

SAMANTHA ALICE

Great hotel. Delicious food. Lovely room, clean and comfy. Great area, great surroundings. Lots of shops nearby. Absolutely loved it.

Leisure Partner

8/10

Excellent

04 Aug 2025

SAMANTHA ALICE

Food is fabulous. Great hotel. AC is not the best.

10/10

Exceptional

31 Jul 2025

milad

Great hotel

8/10

Excellent

20 Jul 2025

Kathryn

A solid hotel in Istanbuls most interesting neighbourhood. Service definitely five star, room a little dated. Early check in was very much appreciated. Very comfortable bed.
Only issue for us was the noise from outside. Not the fault of the hotel but it’s definitely in a lively area. Nothing a trusty pair of earplugs won’t fix.

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2025

Pelin

Location and staff won’t disappoint you

This is the second year we stayed in this hotel. The staff is very kind, friendly and helpful. The rooms are clean and well maintained. If you like a busy downtown life with street food lifestyle, pubs and shopping the location is perfect.
Twin rooms are bit too small especially if you have large luggage. No enough space to store them and move around in the room.

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Stanley

Located in a great location in Kadikoy, pubs and restaurants are full of the locals! If you are not visiting a restaurant nearbuy called Ciya Sofrasi you are missing out on great and cheap food. Comfy room and friendly staff, fabulous breakfast, great rooftop swimming pool, sauna and massage. Great views. Bar food could be better and cheaper. The room bar fridge is empty and not functioning, because it is located in a tightly closed cabinet - hence overheating. I want to see the \"smart\" person who designs this. Waste of power, nothing else. Very strange and weird.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Guler

Best option to stay on the Asian side in the hip Kadıköy district. Hotel has a stunning rooftop with great dining and convenient access to the European side of town by ferries.

10/10

Exceptional

28 May 2025

Eduard

As always it was great.

Business Partner

10/10

Exceptional

19 May 2025

ANDREW

Great Stay!

Our stay was incredible. The hotel was clean and located in a perfect area. The staff was professional, courteous and helpful.

Partner

6/10

Pleasant

10 May 2025

Peter David

All outside areas closed including outside pool. Very disappointing as we would have booked another hotel that provided this service if we had known. Film crew comandered the bar one day and evening making no room to sit outside your room. Room was superb,, but shame everyone was smoking constantly in enclosed areas.
Put a dampaner on the whole holiday.

Leisure Partner

8/10

Excellent

01 May 2025

Aamir

Located at Asian side of istanbul, Good location, infront of harbor, next to local bazaar and restaurants. You can take ferry directly to Europen side to visit land marks.

Business

10/10

Exceptional

17 Apr 2025

Mustafa Alphan

Great Hotel
Highly recommend

Business

10/10

Exceptional

24 Mar 2025

Saeed

Excellent

Every thing was perfect

Partner

10/10

Exceptional

07 Mar 2025

Brett

This property was ideal for our trip

Leisure Friends

10/10

Exceptional

28 Feb 2025

Aso

Near to metro line

Business

10/10

Exceptional

26 Feb 2025

Aso

Location was perfect.

Business Friends

10/10

Exceptional

22 Feb 2025

ESRA

Excellent location !!!! Enjoyed every minute of our stay.

Business_and_leisure Family

10/10

Exceptional

14 Feb 2025

F R

Exceptional hotel

I had a very pleasant experience at this hotel. The staff demonstrated exceptional hospitality and support. The amenities were impressive, and the rooms were well-maintained. Its proximity to the ferry port, shopping areas, and restaurants was extremely convenient. I look forward to returning to this hotel. My only recommendation would be to install smart TVs in the bedrooms for access to YouTube and Netflix.

Friends_and_family Friends

8/10

Excellent

12 Feb 2025

James

Not quite what it used to be...

Looks like age is getting to this hotel. It is still the only real choice in Kadikoy, but it is slipping in quality. The bathroom smelled like mold and or bad water. The big shower head over the jacuzzi tub looked pretty rusty in color.
If you stay there, ask for an upper floor. The lower floors will give a bit of street and parking lot noise. Breakfast is overpriced, but the gym is good. The air system makes a bit of noise and doesn't really go to a low flow...

In sum, ok for a quick one and walking distance to wherever you need in Kadikoy and Moda.

Business

2/10

Poor

22 Jan 2025

Verified traveler

Likely my last stay here

Firstly, I appreciate times are changing in Turkey with regards smoking, but it seems the hotel has always been relaxed about it. This time however I received a fine for \"evidence of smoking\" and that the room would require “enhanced cleaning”. Which seems to consist purely of the existence of a packet of cigarettes.

The next thing that happened this visit was I invited someone over to the hotel. A Turkish person. This person has visited me every time I have been to the hotel and never had any issues. On this visit however after going to the room we received a knock on the door only to be confronted by someone from the hotel late at night demanding ID on the basis that “they didn’t know if she was an escort”. She isn’t an escort of any kind.

When checking out I questioned both these situations with whom turned out to be the manager. I was stonewalled on both issues, payment was demanded repeatedly, and apparently the ID check was “because they need to know who is in the hotel” because it’s no different to been asked for Id at check in which isn’t what was said at the time at all.

Not impressed.

Self

10/10

Exceptional

17 Jan 2025

Simon

Great place to stay

Leisure Partner

8/10

Excellent

14 Jan 2025

Magdalena

The hotel was fine, our room was a bit old, with a weird layout and could use a refurbishment, but I do get the sense that this is the case for many of the large hotels in Istanbul. The hotel had a roof terrace that looked great, although we did not have time to visit. The gym was the best hotel gym I have ever seen - really spacious and well equipped. It even had a reformer bed.

Friends_and_family Friends

4/10

Poor

02 Jan 2025

Daniel

Stayed for 4 nights in a junior suite. Room would not go below 24.5 degrees celsius and we were told there was only one temperature for all the rooms. Single lady travelling with 2 small children and even though we complained every day and received reassurances that it would be resolved nothing happened, we just felt ignored. We complained again when checking out which resulted in the team not helping us to the taxi with our bags. Very poor from such a premium brand

Leisure Family_with_children

10/10

Exceptional

15 Dec 2024

Serhan

Unbelievable hotel, location, staff, rooms, views, everything was great

Leisure Self

4/10

Poor

06 Dec 2024

Shanil

Bathroom was leaked
Cupboard door was not working properly
Bed was not comfortable
I won't prefer this hotel
Not good experience
May be this room was bad

Partner

8/10

Excellent

01 Dec 2024

Jane

I'll be back

I have stayed at the Doubletree Moda a number of times over the past 5 years. This time, for the first time, I have been disappointed. I know the economy is rubbish however at a Doubletree I expect the service to be consistent. A few things:

1. Dragging a broken suitcase up the driveway and the valet was chatting to someone and did not assist.
2. Lunch in your bar/restaurant. Ordered and waited over 30 minutes for meal while people around us were served, ate and in fact left while we were still waiting. In case you were wondering I went up twice to chase our meal and my friend once.

Despite this, I will still stay at Doubletree because it is a wonderful property and everyone has a bad day.

Self

10/10

Exceptional

01 Dec 2024

AZMY

Excellent all around

Leisure Family

10/10

Exceptional

23 Nov 2024

Serhan

Close to everywhere, amazing staff and rooms, highly recommended

Leisure Self

10/10

Exceptional

23 Nov 2024

Karimah

Barakat and Welina reception staff
Cooperative and excellent management

10/10

Exceptional

30 Oct 2024

Alan

Double Tree Hilton Istanbul

Pretty good hotel for price (paid ) & location
Great ocean view's , high up

Friends_and_family Friends

10/10

Exceptional

27 Oct 2024

Irina

Great family vacation! Highly recommended. Thank you for everything!

Family_with_children

2/10

Poor

18 Oct 2024

Verified traveler

Tavsiye etmiyorum.

Kümes gibi küçük odalar. Fiyat performansı çok kötü. Bir hafta önce İzmir’de başka bir lüks otelde kaldım benzer fiyata arada dağlar var. Odada pikselleri sayılan çirkin bir resim, mini bar boş ve gerçekten insanı bunaltacak kadar küçük. Ara sokakta bir otel olsa neyse derim ama markasına güvenerek gidilen bir otel. Daha önce hilton adana, mersin ve bodrumda kaldım. Böyle değildi.

Partner

8/10

Excellent

15 Oct 2024

Celia

Very convenient

Leisure Partner

10/10

Exceptional

15 Oct 2024

farid

Highly recommended

Great location, clean room, friendly staff, professional service

Friends_and_family Friends

2/10

Poor

06 Oct 2024

Verified traveler

Worst stay in Istanbul so far

Amongst our more than 10 trips to Istanbul so far, this was our worst experience to date by far. The staff were not friendly. The room was tiny. They did not change our towels during cleaning, and they did not replace the amenities we used (they did not replace the coffee and tea bags that we used, they left the dirty spoons for the next day, etc.)

Partner

6/10

Pleasant

23 Sep 2024

BEDIG

This is our 3rd time staying here this time the hotel has been rundown the bathrooms are old and moldy in the shower areas mold spots on and around the bathtub, getting in the shower is a big task, broken bed (they needed to change it ) fridge not working TV not working carpets are stained and dirty will NOT stay there again.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Onur

Hotel and the rooms are great. It’s quiet at night. The highlight is the breakfast buffet! It is out of this world, everything is gourmet and delicious. Definitely get the breakfast option during your stay here. Crew is very friendly and helpful. They welcome you with warm cookies when you check in.

Leisure Family

8/10

Excellent

31 Aug 2024

Alper

Breakfast was really nice and staff’s approach.

Leisure Self

6/10

Pleasant

25 Aug 2024

Verified traveler

Average

Good location but average hotel and an overall disappointing stay. Restaurant food was average and overpriced for what it was. Key cards slow to work in elevators so missed required floor on occasion as too quick to set off. Experience with staff was mixed. Some very helpful and friendly, others appeared to have an unfriendly attitude, almost as if it was too much trouble to assist a paying guest. Very strange attitude for the service industry. Would not choose to return.

Business

10/10

Exceptional

20 Aug 2024

Verified traveler

Very good

Just one night but an excellent stay. Hotel room very generously sized and supremely comfortable. Only problems are nit-picking: shower / bath getting a bit long in the tooth and could do with some maintenance. Minutes from ferries and the metro.

Self

2/10

Poor

19 Aug 2024

Yasar

Worst Hilton in the world

10/10

Exceptional

10 Aug 2024

TAREK

Thanks

Leisure Family

4/10

Poor

07 Aug 2024

Richard

Room was way too small , there was nowhere to empty our luggage , our clothes stayed on the floor , no table or chair to sit down and eat , tv was not working all the time and the shower door did not stop the water from escaping, we had to put all kinds of towels on the floor to stop the flooding, expect to pay 50 euros for 2 drinks at the bar ! The room you get is not what they show you !

Friends_and_family Friends

10/10

Exceptional

02 Aug 2024

Angelo

Beautiful property with great staff

Leisure Self

10/10

Exceptional

02 Aug 2024

Lychelle

I’ll be back :)

My favorite feature was the pool. It’s small but wasn’t full anytime I was there. It’s in a great location.

Self

10/10

Exceptional

30 Jul 2024

Evren

Great location. Parking is an issue. Nice clean property with good staff.

Business_and_leisure Self

6/10

Pleasant

22 Jul 2024

Ignat

Breakfast flies party

Good hotel, but a little tired. It turns out that you should ask for a non-smoking room specifically. My room had an unpleasant smell, but they moved me to a non-smoking floor and even upgraded me. The breakfast is delicious… it's even popular with flies as there are a lot of them, big and small :)

Self

4/10

Poor

17 Jul 2024

JOHN

We stayed in a corner room. The price is higher than the other rooms! But the room has a cooling problem. The air conditioner does not cool those windows. It is impossible to stay in the room during the day in summer. There was an air conditioning system that did not fall below 85F, and we called a technician because we could not stay in the room. You can keep it in winter but do not choose these rooms in summer. The room was old and dirty, the shower was broken, and it was a sloppy hotel.

Leisure Family

10/10

Exceptional

02 Jul 2024

Ismayilov

Great!

Everything was good. Service, Reception, restaurant and the guys in the entrance.

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Myriam

I would stay here again.

Up to date and clean room. Friendly and attentive staff.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Koray

Great Marmara Sea view and near metro station

Leisure Family

10/10

Exceptional

29 Jun 2024

ersin

Excellent Location and great hotel with motivated and superb staff.

Business_and_leisure Self

10/10

Exceptional

27 May 2024

Ozerk

Great location on the Asian side. Easy access to boats, subway, all transportation. The views from water facing rooms are amazing. The hotel is now a little dated, can use an upgrade. New towels would be nice. And the hotel needs to have luggage racks. Every year I stay here and ask for a luggage rack to open my suitcase on; not a great experience to keep suitcase on the floor with all your clothes; but they do not have it.

Leisure Partner

6/10

Pleasant

22 May 2024

Theodros

Very noisy

Leisure Family

10/10

Exceptional

17 May 2024

EMRE

Friendly staff and great location.

Business Self

4/10

Poor

14 May 2024

Patricio

* Staff are consistently not smiling or looking at guests
* They busy complaining about work or on their phone
* Bathtubs are to high and dangerous. Need walk in showers. I had to go to fitness center to shower unsafe in room
* Beautiful facility and great brand but the staff :(

10/10

Exceptional

14 May 2024

Saad

Service was excellent, concierge, chef and front desk staff were knowledgeable and provided excellent services. Room was clean, comfortable bed. Hotel breakfast was amazing. Chef Recep even accomodated my special request for a drink to help with my cold/congestion. Will definitely stay at this hotel again.

Leisure Self

10/10

Exceptional

10 May 2024

Argyrios

Excellent location. Easy walk to Kadikoy and Moda, to the metro or the ferry.

Business Self

10/10

Exceptional

09 May 2024

Rabia

The staff was really nice and helpful. The rooms were very clean and quiet. Breakfast was also very good.

Leisure Family

10/10

Exceptional

06 May 2024

Jennifer

Perfect location and beautiful room. The service was impeccable.

Leisure Friends

10/10

Exceptional

05 Apr 2024

Givi

Very friendly working pool

10/10

Exceptional

05 Apr 2024

Amir

Everything was very good

Partner

10/10

Exceptional

01 Apr 2024

Reza

Location of the Hotel is very good. Nice and friendly staff.

Leisure Family

2/10

Poor

30 Mar 2024

Vaibhav

Poor customer service

The air conditioner of the room was not working and it was neither fixed or my room changed well into second day of my stay. This resulted in having to stay/sleep in a room at 30 degrees Celsius.
The concern is customer service or lack thereof where they did not show seriousness to fix the issue.

Partner

10/10

Exceptional

28 Mar 2024

Guler

The rooftop restaurant is a hidden gem with spectacular views of Istanbul skylines and there’s even a small outdoor pool. Walk to ferries, metro, shopping and the lively markets, pubs, live music venues of dynamic and bohemian Kadıköy and Moda. Staff is always extremely polite and helpful. Beds are comfortable and room service is excellent.

Business_and_leisure Partner

4/10

Poor

27 Feb 2024

Mustafa

renovation needed!

I stayed in room 823. This room is very old and worn out. Definitely needs updating and not worth what I paid for.

Self

10/10

Exceptional

25 Feb 2024

Bishnu

Indoor Swimming pool and sauna was closed.

Leisure Family

6/10

Pleasant

22 Feb 2024

Cesur

We ordered some food to the room it wasn’t good enough

8/10

Excellent

18 Feb 2024

Serdar

As usual, staff is always kind and helpful.

Business_and_leisure Self

10/10

Exceptional

07 Feb 2024

BHARAT

Very Convinently Located.... Clean And Quiet

Leisure Partner

10/10

Exceptional

02 Feb 2024

Leila

Waste of time and money

Hotel was very good, but I couldn’t get my hilton points although I am an Hilton Hhonors member because I booked through Hotels.com and the price would have been the same if I had directly contacted the Hilton HHonors. Wase of time and money

Friends_and_family Family

10/10

Exceptional

18 Jan 2024

elie

It’s good location

Business_and_leisure Partner

6/10

Pleasant

14 Jan 2024

rahanoma

Not really a 5 star.

Not really a 5 star.
Murat at front desk was not professional and mistreated us when we landed on a late flight and arrived at 1 am, last thing you want is a bad welcome, that too to an apparent 5 star hotel.

Giving higher reviews only because of others - Balkan is a great conceirge staff.

Duvet had stains and pillows were ripped but Cilek at front and cleaning staff were professional and helped address right away.

Partner

8/10

Excellent

29 Dec 2023

Fred

Close to many restaurants and shopping area