Botanico San Lazzaro

75 reviews shown

6/10

Pleasant

24 Sep 2025

Joseph

We booked this hotel expecting 5 Star treatment. We arranged trsfr from ferry to hotel they sent a very nice man in a tiny Fiat for 2 people and luggage. I sat with a suitcase on my lap one next to me and myself holding the hatchback closed cause our luggage didn't fit. After arriving we then climbed 77 stairs tired and exhausted from the travel. For the most part staff was friendly and informative. After booking a Superior room, as we saw in pics with unobstructed views we got a small patio with a block wall with a bistro table with low chairs which showed us a view or the sky if you sat. Ants galore and dead trees planted in planters. The bathroom shower was as small as a linen closet while washing you constantly banged your arms as you were drowned by waterfall shower. The space between shower and door was moldy and dirty. The makeup mirror was falling off wall and didnt illuminate. The dining left much to be desired. The pool was nice but took a very long time for the drink service and jetted seats in pool didnt work. We rented a scooter and drove it back to hotel thinking we could park outside, they put us in their parking area (shoved between the fence and a generator ) and charged us 30 Euro not disclosed. We tried their complimentary spa area, being complimentary you got self service. The day we checked out we asked for a taxi they said they couldn't get us one so we dragged luggage all the way to the port. View was impressive but not worth the extra money.

Leisure Partner

8/10

Excellent

17 Sep 2025

Jacob

Very quiet and clean property. Close to the beach, shopping, and restaurants.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Noelle

Staff were amazing and so accommodating. Great restaurant recommendations.

Leisure Friends

8/10

Excellent

30 Jun 2025

Benjamin

Lovely Older Hotel Lacks 5 star Quality

Very nice older hotel on the coast. A lot of details lack the upgrades necessary to consider them charming while being useful. The service was great for meals and luggage but the concierge was not helpful unless questioned repeatedly. For example, with every stay you receive a complimentary 45 minute spa session. This was not communicated to us at check in but thankfully we read the website a day later to book our session. Not exactly the 5 star service and accommodation you’d expect but we enjoyed ourselves and had ample space to relax.

Partner

10/10

Exceptional

08 Jun 2025

CANDACE

One of a kind property; secluded with five star service and staff is helpful and kind. Be ready to climb stairs and walk a bit. Perfect honeymoon oasis.

Leisure Partner

10/10

Exceptional

25 May 2025

Oskar

Amazing view, excellent friendly stuff,excellent quality of bed linen and towels Amount of steps can be challenging,but it worth it!

Leisure Family

10/10

Exceptional

19 May 2025

Mufit

Great location and a very unique hotel

Leisure Partner

10/10

Exceptional

02 May 2025

HANI

An exceptional quality resort with a magnificent view of the Mediterranean and the convenience of walking location to the center and trails. Staff are expert hoteliers and will treat you royally. Quality of breakfast and dinners are exceptional. In-house parking is a bonus. One of the best in Amalfi.

Leisure Family

6/10

Pleasant

02 Oct 2024

Alyssa

This is definitely NOT a 5 star resort. Maybe in the past, but the property grounds are not really kept up with very well and the room was pretty dirty. We arrived to find clumps of hair all over our floors, like they mopped but didn't vacuum first. The shower was gross and moldy, which I assume is why they provide flip flops. Shower was also VERY small and it was hard to even move my arms to wash. They charge extra for everything, and only provide one complimentary bottle of water for the first day of your stay. They have ant problems so you will find traps everywhere and a few in your bed. Wanted to get a drink at the pool but no one was to be found. We walked down all the stairs instead of taking the cable car to go get dinner to find that the gate was closed and locked and we couldn't get out. They do have parking, but its a very small section next to the check in desk so you will not really have access to your car. We ended up taking the bus around. The only saving grace for this place was the views of the coast. We had lounge chairs on a terrace outside of our room that we spent most of our time in because theres no where to really sit in the room. There was also a beach club close to the hotel where we got access to chairs and towels from the hotel. Cheaper than Positano, but at what cost?

Leisure Partner

8/10

Excellent

28 Sep 2024

Nadine

We booked this hotel for 5 nights after seeing reviews online thinking it would be a luxury hotel. The property is very tired, sometimes our A/C and power were not working, elevator not working and there are a lot of stairs. We booked our 90 mins at the lemon spa, the steam room was not operable, and it was basically just a small sauna and shower so we did not stay. The valet staff would be the best service that we would mention, both very friendly and helpful. The breakfast buffet in the morning is ok. The bed in our unit was super comfy and the views were spectacular, they have really good cocktails as well. Definitely within walking distance to many great spots but be prepared for some stairs. Overall we would rate this hotel as good compared to some of the others we’ve stayed at in Italy.

10/10

Exceptional

27 Sep 2024

andrew

This hotel was excellent. The staff and management were GREAT. They helped with everything. It is clean, beautiful and the food is awesome!
The owners really know what they are doing !!!

Leisure Partner

10/10

Exceptional

10 Sep 2024

Micah

This property is a must book! Ambiance location amenties and staff well exceed the online explanation. Whenever we return we are definitely booking!

Leisure Friends

10/10

Exceptional

24 Jun 2024

Jonathan

Great place to stay

Very nice hotel staff amazing

Partner

10/10

Exceptional

06 May 2024

Mark

This was an extraordinary experience: from the moment we were welcomed by staff, the journey with the trolley up the mountain to the reception of the hotel, the welcome drinks, the view from our room, the amazing dinner, and always friendly staff. The special garden and the lemon trees, an excellent destination. Highly recommended!

Leisure Partner

10/10

Exceptional

14 Oct 2023

Juliette

Gorgeous. A hike up- but absolutely worth it! Like a dream.

Leisure Self

10/10

Exceptional

10 Oct 2023

Jessica

The staff were very accommodating and helpful.

Leisure Partner

8/10

Excellent

17 Sep 2023

Toshia

Charming hotel with a really nice staff. Beautiful antique living room, amazing views of the sea, great lunch and dinner offerings, clean rooms, and nice gardens throughout.

Cons:
The food and drinks were really overpriced. 20 Euros for a Jack and Coke or lemon spritz in Maiori is ridiculous. The breakfast offering needs work. Beware of the amount of stairs and climb for your stay. Please prepare to climb 3 stories every time in addition to the 2 lifts.

As a note to HBSL, for the 4th floor center balcony…maybe build a half wall between the balcony for some privacy and exclusion.

Leisure Partner

10/10

Exceptional

05 Sep 2023

Justin

Amazing stay at the Hotel Botanico San Lazzaro. Staff was extremely accomodating, amazing facility. Hope we can make it back to the region in the future to stay there.

Leisure Partner

2/10

Poor

14 Aug 2023

John

I never write reviews unless its really good or awful. This place was awful. Do not go here. We are writing this only because we requested a partial refund and it was denied. It looks great from photos, but there are no signs to look for entry. The Room with the Hot-Tub had ants everywhere and spiders, and the alcohol in the mini fridge was in-fact drunk. When they upgraded to switch rooms, we saw that the same alcohol drink was full versus the one in the first room which was half full. Then we closed the door, it locked us out, and instead of waiting for hours to get back in- we left the hotel entirely and left about 400.00 worth of flowers in the room. I requested a refund by email partially since we stayed 1 of 2 nights were denied. Still ants in new room. They tried but it was a failure, and at least a partial refund would be suitable.

Leisure Family

4/10

Poor

13 Aug 2023

Verified traveler

El personal muy amable, con buena disposición de servir, pero el hotel lamentable no reúne las condiciones de 5 estrellas.

Partner

10/10

Exceptional

11 Jul 2023

Joseph

I loved my stay! The property itself is beautiful with the best view in Maiori! I was nervous about the parking situation and finding the hotel based on the other reviews. When we arrived at the location google maps said it was located I called the front desk and someone came down within 10 minutes to greet us and take us to the parking area. He also carried out bags and brought us up the lift. We were given welcome drinks and ate a light lunch at the pizza garden. I thought the food was very good despite the limited menu. I tried everything once and I truly loved it all. The location is perfect to walk to the shops, restaurants and beach. While the listing says there is a “private beach” what they mean is the hotel has a blocked off section beach front with chairs and towel included which was amazing. The staff were all so friendly! I had a massage and I love that as well. The only negatives I would say is that there is not a traditional shower. Just a tub. And the bed was not very comfortable but I’m sure it’s hard to order new mattresses due to the location. I preferred to stay in Maiori over Almafi (25 min drive from hotel) or Positano because it was a lot less crowded with the same beautiful views and great food! I would return!

Leisure Partner

10/10

Exceptional

01 Jul 2023

Jonathan

Beautiful hotel with wonderful staff. Pool is overlooking the coast with wonderful views. Staff is helpful and there for your every need.

Leisure Family

10/10

Exceptional

04 Jun 2023

Cherie

Excellent

10/10

Exceptional

17 Sep 2022

Wendy

Amazing beautiful hotel!

Amazing hotel. Wonderful, service. Family run hotel and they make you feel special. Food was wonderful. Views were amazing. Great breakfast buffet each morning. The pool was wonderful with great views. I would definitely come back to stay.

Partner

2/10

Poor

30 Jun 2022

Linsey

I travel often and have never had an experience like this with a hotel. I booked a stay here through Expedia two months prior to our visit. Just a week and a half before our trip, Expedia emailed me that this hotel could no longer accommodate us and was cancelling our reservation. Meanwhile, I could see on all hotel booking sites that they had plenty of the same room I booked for sale for much more money than I originally booked ours.
When I called Expedia, they said there was nothing they can do so I spent lots of long-distance dollars trying to get a hold of the hotel. When I finally did get a hold of someone, they told me that they were overbooked. I let them know that I had proof and pictures that they were trying to take my room away and sell it for more money online and this was not good practice. After spending $80 on the phone to Italy, we came to an agreement that we will only stay for three of the original 6 nights and they would upgrade us to a better room with a free bottle of wine.
Once at the hotel, the room was a downgrade and there’s no bottle of wine. Even though we had already paid Expedia for the room, the hotel upon check out claimed they never received the money. I’ve dealt with Expedia many times and had never had a hotel claim this. We had to pay the hotel again even though we had already paid through Expedia. The manager assured us that he would have Expedia refund the original amount but he never did and he is not answering their calls.

Business_and_leisure Family

10/10

Exceptional

26 Jun 2022

Teri

The staff were superb. The room was just right. The food was great. This is a stunning property - so different from any place I've stayed. The gardens are lovely. The pool is beautiful and was perfect. The elevator ride is wild and gorgeous. I have some pretty bad knees but even the stairs were fun and exhilarating! The beach club across the street is a gem. The people who work at HBSL are AMAZINGLY lovely and I felt at home. Always a friendly greeting from everyone. I miss Domenico and his team tremendously. From the relaxing, buffet breakfast with so many choices to the wonderful meals at Donna Clelia (with superb service by Nicola), the food was outstanding. Thanks for carrying our huge bags up the stairs and down again. I love HBSL and will be back.

Leisure Family

2/10

Poor

22 Jun 2022

Verified traveler

Horrible hotel

The room was dirty, I had to clean the bath tub. We had no hot water day one so we could not shower till the evening. The staff does not speak much English, so that was difficult. The food was not great, they had no information in the room about room service and things to do. It does have lots of steps and that was difficult but I knew that going in. I would never recommend this place. Not sure who gave them a 5 star rating but it needs a 2 star rating. The amount of money I wasted on this hotel is aggravating.

Friends_and_family Family

4/10

Poor

09 May 2022

Samantha

Mattress felt 30 years old. Worn furniture. Bartender told my husband he couldn’t make him a negroni because he didn’t have oranges while standing in front of a bowl of oranges. Room cleaners working past 10:00 pm were very loud. Thin walls. On the plus side, the spa manager Erika was very sweet. The steam room was a lovely experience once we got in (the front desk manager told us we had to book it in advance even though no one was using it) and was very clean. Overall, this property was not good value for your money.

Leisure Partner

6/10

Pleasant

10 Apr 2022

dawn

Avoid if you have bad knees, but amazing views.

Extremely hard to find. There is no hotel sign from the main road and you access the hotel by driving to the back of a shared parking lot. Once there, you take a lift up the steep hillside, step out, then walk up 3-4 large flights of outdoor steps to reach the reception desk, then you take another elevator to reach your room. Views are amazing! We came with our 2 small dogs and their crates, so it was quite a shuffle. There was a man there to help us park and find our way up to the hotel. The staff was super friendly! The rooms are very dated, no shower curtain or glass, so it sprays the entire bathroom, the hot tub and sauna were broken and the pool was not heated, but the on-site massage therapist and steam room were awesome!! Dinner was also great in the restaurant. Location to the boardwalk was perfect!

Partner

10/10

Exceptional

28 Sep 2021

Nastaran

Very nice property with super friendly staff. Food was great and we enjoyed the amazing views.

Leisure Partner

10/10

Exceptional

15 Aug 2020

LucyE

Great location, superb hotel, amazing facilities and gorgeous views

Leisure Partner

10/10

Exceptional

24 Oct 2019

Verified traveler

Fantastic view and very nice staff. The major negative was finding the hotel which is almost impossible. You have to go to another hotel and turn in its parking lot and continue on behind it to find a small sign for the hotel.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Hotel Botanico is a gorgeous hotel in a beautiful location. It's a little hard to find from the street level as you must enter and pass through another hotel's parking but this is what allows the hotel to have such amazing views. I can't imagine any rooms at this hotel have anything less than a spectacular view of the ocean. The hotel staff is very friendly, helpful, and available at all hours. All areas of the hotel were very clean. We'd definitely recommend this hotel to anyone.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Amazing getaway 👍👍👍👍👍

We reserved the standalone apartment carved into the cliff overlooking the Mediterranean Sea's beautiful blue water. We had total privacy and a huge Terrazza with carved outdoor shower and stone outdoor fountain and spa. The apartment was nicely furnished and view from bedroom was lovely. The restaurants all served amazing food. Staff was very conscientious and helpful. The beach town of Maiori is lovely with a strip of cages, restaurants and beachside bars. There is an old town area as well that is very quaint. We visited during the shoulder season in October just before the town starts shutting down the beachfront for off-season, but there was plenty to do. Recommend getting scooter to tool around up the cliff. Don't take the city bus from Salerno or Positano - take the ferry or get a driver.

Partner

8/10

Excellent

26 Sep 2019

Verified traveler

It’s location is fantastic with great views and close to restaurants, shops and the beach. Family run and delightful staff. It says 5 star but I think these were awarded many years ago. My shower flooded with every use despite my reporting it.Little things lacking mean it’s a unique hotel and I would return but don’t expect the full 5 star experience.

Leisure Family

10/10

Exceptional

24 Aug 2019

Verified traveler

Fantastic views, rooms and facilities. Both Restaurants outstanding.

Leisure Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

Amazing Amalfi - you'll never want to leave!

Oh my goodness- this hotel is situated in the most beautiful location, with a superb view of the coast and access to the beach club. Great food and supreme service and friendly staff. The hotel property is so quaint with all the nooks and crannies, beautiful Infiniti pool. Check out their website photos, you'll be even more impressed after your stay

Partner

6/10

Pleasant

19 Jul 2019

Sachin

Dirty, Mouldy, Old - Not worth the price

The hotel must have been great once upon a time, now it is not worth the price or the hassle. We checked into a room for 4, we had ants on the bed on the first night. We reported to the hotel and it was ok for one night and then they were back, this time on all the beds. We paid extra to have a child accommodated in the room, but they would still place towels and toiletries for lesser people and needed a reminder each time, not the level of service would expect. The breakfast was poor, the quality of food and its freshness was not up to expectations. The Shower was another issues, I had a difficult time fitting into it. The room had mould, cobwebs, and a leaky roof. Eventually we decided to cut our stay short and leave early and there was no refund or attempt to understand the recover from the management. Quite disappointed overall.

For the price we paid, much better options to be had in Amalfi.

Family

10/10

Exceptional

03 Jul 2019

Linda

BEST HOTEL IN MAIORI - DEFINITELY RECOMMEND

We took ferry from Salerno (½ hour-recommended vs. bus). Hotel entrance is behind Pietra Di Luna parking lot. Take an elevator, then an incline lift & finally 75 stairs to lobby. A porter will carry luggage & arrange shuttle to the port.
The location & view are outstanding. Stayed a week in a Premier Suite on top floor with huge wraparound patio. It was spacious & comfortable with a loft bedroom. Premier suites do not have showers – but a spa tub with sprayer.
Our son & daughter in law stayed in a standard room that was smaller but comfortable - with shower-no tub & a nice outdoor sitting area.
The grounds are beautiful with many gardens, small outdoor gym & great pool (60 stairs down from lobby). You can also use the beach of a small club if you prefer the sea.
The staff was amazing - very friendly & helpful & will arrange side excursions.
The included breakfast was the best during our 3 weeks in Italy. Selection included European, Asian & American options & omelets. We also had good pizza, pasta & salads on their lunch patio and an amazing dinner at their main restaurant.
The town is not overly touristy or crowded (our preference), but we found sufficient dining, attractions & easy ferry transportation to other coast towns.
We plan to return to Maiori next year for 2 weeks and will definitely stay at the Hotel Botanico San Larrazo. Highly recommend!

Partner

8/10

Excellent

01 Jul 2019

Verified traveler

Vegetarian food is the unlikely food as always non vegetarian is the precerance of all. Hotel need to improve. The daily rent is on higherside compared to 5 stsr hotel.

Leisure Family

10/10

Exceptional

18 Jun 2019

Verified traveler

The hotel had a really nice view of the town and coast. Staff were friendly and accommodating.

One down note was the shower - there was no door or glass pane around the bath tub and no fixed shower head. It was hard to have a shower.

Leisure Partner

10/10

Exceptional

06 May 2019

Verified traveler

Perfect location for exploring the Amalfi coast. The hotel is beautiful & all of the staff are only too happy to help.

Leisure Partner

10/10

Exceptional

26 Sep 2018

Verified traveler

Excellent facilities

Really enjoyable holiday at this hotel. Only down side was all the steps!

10/10

Exceptional

11 Sep 2018

Verified traveler

Beautiful hotel; stunning views; great food and amazing pool

8/10

Excellent

15 Aug 2018

jade

Amazing service and views. Top notch. Patient with us tourists. Tram was out, so that made the climb laborious.

Partner

10/10

Exceptional

02 Aug 2018

Verified traveler

Outstanding

Location stunning, views exceptional, staff - the best we’ve had. Deluxe queen room had a huge double sided balcony with sea views and sun from 10. Couldn’t wait for breakfast which is stated as continental, however the choices were endless, fresh and different daily. Eat in the restaurant twice, not to badly priced compared to other seafront restaurant but with the service, veiws and quality -worth it. Brilliant location for exploring the whole coast using the water taxi / ferries. Pompeii and M Versuvis are a must, hotel organised a day trip (which we dont usually do) but this was well worth the 50euro each just for the transport and guide. Only downside was panoramic lift was out of order from 2nd day - a lot of steps in heat and going up and down to town 2/3 times a day - nice walk and kept us fit (after good food and wine) though. Brilliant

8/10

Excellent

29 Jul 2018

David

Beautiful View

Beautiful location. Very nice rooms. The lift was down so we had to trudge up 10 flights of steep stairs in the heat. Ants were a problem. The property shows some minor sighs of not being cared for. Shower was very small. Would stay there agin but nt for price paid.

Family

10/10

Exceptional

11 Jul 2018

Naveen

Beautiful hotel with old work charm

Directly across from the beach, the hotel sits a top the seaside strip. The panoramic lift is practical and charming. The hotel is so lovely that you won’t want to leave.

8/10

Excellent

04 Jul 2018

Badger

Five Star Location Four Star Hotel

This is a unique hotel that grows on you the longer that you stay.

I find the Italian star ratings for hotels slightly different to other countries.

At first I was slightly underwhelmed by the property but then I started to fall in love with the location the room and the view.

A lot have thought has gone into the decor which may not be to everyone’s taste.

Great views of Maiori and a pleasant place to simply relax and do nothing but watch the world go by.

8/10

Excellent

15 Oct 2017

Verified traveler

The best lodging in my 3-week long trip

Beautiful view, very friendly staff.
Located in a cute little very local and touristy neighborhood. You can get to more touristy places like Positano and Amalfi by ferry, and the ferry terminal is about 15 min walk from the hotel.

You may not like it so much if you want more energy/festivity that comes with more touristy regions, but this is a cute little local town with far better beach / sunbathing environment than Positano.

Never had dinner at this hotel, but breakfast was awesome - lots of home-style grilled veggies, and cappuccinos made to order.

Just beware that you will be climbing up and down a fair share of stairs, like most other hotels along the Amalfi coast.

Family

6/10

Pleasant

19 Sep 2017

Emily

Lovely Hotel, Not 5 Star

The hotel was lovely with a beautiful outlook onto Maiori. The food was good and the staff were friendly, however the service was lacking and the expectation of a 5 star hotel wasn't met unfortunately.

4/10

Poor

14 Sep 2017

Nick

Not at all a five star hotel...

Very small and dark rooms, the tiniest imaginable shower, almost not usable, have never stayed at a five start hotel with such uncomfortable rooms. Turned pants for cleaning, pants were returned with additional stains, and the original stain was not removed either, moreover, the item either has not been ironed at all, or a terrible job was done. My wife checked the pants just in case right after we received them and expressed disappointment to the front desk staff. The staff was not helpful, told her pretty much that they could call laundry but there is no point really. Some staff members were fine at the hotel, others were grim, some - right out rude, especially the night shift front desk person. No matter what you ask of him, he would tell you to deal with it in the morning, it seems because he did not wish to be distracted from watching TV. The only good thing about the place is the views, but you get fine views in Amalfi coast just about from anywhere. Pick different hotel, this one is not a five start hotel, not even close.

10/10

Exceptional

26 Aug 2017

Cathryn

Superb hotel nestled in the cliffs

We had five nights in the hotel in a family room, which was superb. Lovely facilities and super clean, with lots of space and comfort. The views from the hotel are spectacular, and the facilities very good. Air con nice and quiet, own wifi router, beach facilities, welcome drinks in bar, generous breakfast bag for early departure, lovely daily breakfast etc. On the whole, the staff were very welcoming and helpful, and attentive. I would suggest a few improvements that would have made our stay even more outstanding - better lunch facilities (we had an expensive and poor meal on our arrival day sadly, and avoided eating more than breakfast there again), vegetarian options on menu, means of getting luggage down top terrace steps, free water in room and maybe water diffuser in lobby. But really superb hotel we look forward to visiting again !

8/10

Excellent

23 Aug 2017

Ash

Great Hotel

This hotel has amazing views. But you will work for it. It has a lot of stairs. Our room was awesome. They cleaned every day and picked up in the middle of the day. All the facilities were in working order. My only complaint was that you couldn't control the air conditioner directly so we had to keep calling the front to turn it down. We were freezing. Also the hotel is set back from the main road which was not ideal but not a big deal either.

10/10

Exceptional

04 Jul 2017

Natalie

Surpasses Expectations - Beautiful Gem!

We were booked in a 5-star Amalfi hotel that was closed just before our stay. Finding this gem with the help of hotels.com was a blessing in disguise. Wonderful, secluded location as we watched the cruise ships role into Amalfi, easy walk into town and into the next town with and a short, inexpensive boat ride to Amalfi. Amazing views of the Amalfi coast with our own private seaside view, fabulously friendly staff, especially Vittorio, Matteo, Alfonso and Elizabetta with a delicious breakfast spread and the best calzone we ever ate. I travel to 5-star hotels all over the world and this placed surpassed our expectations! I would highly recommend it!!

Partner

10/10

Exceptional

27 Jun 2017

cathy

The hotel exceeded our expectations

The staff where friendly, helpful and the food at the restaurants where the best. Was only going to stay 1 day ended up staying for 2.

10/10

Exceptional

07 Jun 2017

Steve

Great hotel with stunning views

We stayed for 4 nights to celebrate a special occasion, and the hotel was absolutely fantastic. Our room had a great balcony with private deck chairs, and a view right across the bay.
The hotel is situated on the hillside above Maiori, just 5-10 minutes from the centre of town. There is a private lift and quite a few steps to get up to the hotel, but it is worth the effort!
The hotel staff were very helpful, attending to our every need, and arranging airport transfers, excursions and day trips.
The hotel is small, and gives off the feeling of exclusivity and luxury, which makes it ideal for a romantic getaway! We would recommend the hotel to anyone and would love to return in the future.

Partner

2/10

Poor

04 Jun 2017

Angela

Beautiful location not 4 star -A/C /plumbing issue

Lovley location - 2 night stay. 3 rooms - 1 A/c broken, then tiolet broken flooding bathroom. Moved rooms to a basement infested with bugs and horrible smell. 3rd room A/c broken - hotel manager agreed to refund

10/10

Exceptional

30 May 2017

Verified traveler

beautiful boutique hotel, with impeccable service ad stunning views.

Partner

8/10

Excellent

15 Apr 2017

Verified traveler

Great location overlooking the coastline. Good service upon check in and we got upgraded to a premium family room with an amazing own backyard garden.
Breakfast quality was well above average.

Downside:
No control over airconditioing in room, need to call up from desk to activate. In our case only heat was provided with no temperature adjustment available. At the end we gave up trying and tell them to simply shut it down.
Driving along amalfi coast can be dangerous with narrow winding roads. Not for the faint hearted.

Overall a pleasant stay at hotel, at a quite unique, scenic location.

Family

10/10

Exceptional

02 Aug 2016

Peter

Sheer class.....

Beautiful hotel. Quirky and ornate.
It can appear overly fussy for British tastes in the photographs but the decor works. Very Italian and very classy.
Excellent staff who could not be more helpful or friendly. Very clean.The grounds ramble on terraces to either side and we were still finding new areas after four days.
The only observation ( not a complaint) is that it is difficult to find the entrance from the road. Needs better signage.
We woke up one morning to have a woman playing a harp below our balcony!
Apart from the final flight of stairs which could be difficult for the infirm you cannot fault this hotel.
Loved it!

10/10

Exceptional

18 Jul 2016

Ken

A great boutique hotel with lots of character

Our 2nd stay in this fab little hotel. Friendly staff and a great selection at breakfast (including bubbly). Wonderful views from this hillside location, but be warned there a plenty of steps to be climbed to reach reception from the funicular lift. All part of the character which we love.

Partner

8/10

Excellent

17 Jul 2016

Dan

On a high in Amalfi

We stayed for 5 days at this hotel, the people were very good and helpful. The hotel is high up on a cliff on the Amalfi Coast and relies on a funicular lift and quite a few stairs for access. The staff were very helpful with this, so was not really a problem.
It has a very good restaurant, the food and wine menu again was very good and the views went for ever.
I definitely would stay again.

Partner

10/10

Exceptional

27 Jun 2016

Sarah

Staff and services were absolutely outstanding

Partner

10/10

Exceptional

23 Jun 2016

Verified traveler

The only way to reach the hotel is via a minimum of 77 steps! Thoroughly recommended but only for the fit and able.

Partner

10/10

Exceptional

12 May 2016

Verified traveler

A room with a spectacular view!

A beautiful hotel with stunning views, this was our first visit to the Amalfi coast and we will be returning. The receptionists were a delight, friendly, helpful, happy and efficient. Our room was lovely with two opening doors onto a huge balcony with sunbeds, table and occasional chairs. Housekeeping were exceptional, clean, crisp cotton sheets changed every day and the most sumptuous range of white fluffy towels, again replenished very day and evening when our bedding was turned down. The chocolate was a lovely treat. We spent many hours by the infinity pool and sun loungers and towels and waitress service. The pool was breath-takingly cold but so refreshing when the sun was beating down.

10/10

Exceptional

04 May 2016

Helen

Luxury accommodation at the top of a cliff!!

The accommodation and views were fantastic! Staff were great, breakfast fantastic. Very reasonably priced also for what you get. The only negative is the 40 plus steps you have to climb up (even after using the panoramic lift!!). Not for those who are unfit or have mobility issues!

Thoroughly enjoyed our stay.

10/10

Exceptional

16 Apr 2016

Raj

My parents stay at Hotel Botanico San Lazzaro

I bought a package deal from Expedia (who I would never use again) for my parents to visit the Amalfi coast, Maori and other places within a short distance. The hotel they stayed at, mentioned above, was absolutely brilliant! They thoroughly enjoyed their stay, the staff and locals were friendly, the rooms were clean and no job was too much hassle for the staff. The only thing I would say is that Expedia advertise this hotel as having a panoramic lift OR 80 stairs. This infact is untrue, there is a lift part way and then there are 80-odd steps to climb. This caused issues with my mother as she has back pain issues. Just something to keep in mind if booking for someone with any mobility issues.

8/10

Excellent

04 Oct 2015

hannah

Beautiful hotel in a more relaxed town

We had a wonderful honeymoon here, great room, excellent breakfast, staff very helpful, excellent location and a great place to relax in the hotel, by the pool and on the beach.

8/10

Excellent

03 Oct 2015

Christopher

stunning location.. friendly and helpful staff..

When you read this one listed the things that let it down. I probably sound harsh but that is just because it's 5 star and that comes with a higher expectation. It was still a fabulous stay and the staff were very accommodating. so here goes.

Amazing location. Service was awesome on the whole but on the odd occasion was not so great (restaurant on first night although they were brilliant on the next occasion). The maid was brilliant all week... So cheery and helpful.

The hotel very kindly arranged or transfers and these worked very smoothly. I had one luxury transfer and one taxi... It was another twenty euros for the luxury transfer but it was worth it.

Restaurant was good. Breakfast was fantastic but bizarrely never had a big enough milk jug. But staff were great.

We booked a restaurant for us and took us there in the hotel's covered trike and that was brilliant.
The bathroom was a little poky and was inadequately lit. The room was also dark -very frustrating when looking for things.

The beach club was closed on a couple of occasions without warning in the hotel. It also wasn't in keeping with the rest of the hotel. I don't think it belongs to the hotel and is a little shabby in comparison to some of the other beach clubs.

On the whole it was brilliant though.

Partner

10/10

Exceptional

12 Aug 2015

Robert

Ideal

An amazing view of an amazing location ...the hotel was all we'd hoped it would be. The hand shower over the bath could have been better situated (it was at waist height and in the way) but otherwise, everything was great, including the food, service and pool area.

Partner

10/10

Exceptional

28 Jul 2015

james

I cant fault it

This is a beautiful hotel with wonderful staff and facilities.
It was our honeymoon and we were made to feel so special by the ladies at reception.
Melania, Anna and Flavia were incredibly helpful and we are certain we will be going back.
Giuseppe and Lello provided us with transfers and information and advice and they were both very charming.
Iwona and Luigi were outstanding at the bar and with food service.
The breakfast offers everything you could wish for.

Partner

4/10

Poor

25 Jul 2015

Verified traveler

Not a 5 star hotel

A unglamorous entrance to the hotel. The staff are nice but their communication skills were very disappointing. On a number of occasions when we asked for something they got it wrong or we just waited for a long time. The hotel is really more like a 4 star in our opinion as the facilities our not that brilliant.

10/10

Exceptional

23 Jul 2015

Verified traveler

Beautiful, boutique hotel in wonderful location.

Perfect, romantic, attentive staff and beautiful hotel set high on a cliff.

8/10

Excellent

04 Jul 2015

Verified traveler

Lovely views - lovely hotel

The stay was very nice, the room was so nice
Hotel staff were very very helpful and welcoming