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Goldenes Schiff

Salzkammergut · Austria

Stifterkai, 3View location

8.8/10Excellent213 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Goldenes Schiff

This elegant hotel is situated in the centre of Bad Ischl directly beside the River Traun. The closest stop for public transport is only 200 m from the hotel.

Housed in a building that dates back to 1780 and was completely renovated in 2003, the hotel comprises 56 rooms spread over 4 floors. Guests are offered a cosy restaurant, a bar, a caf and a public Internet terminal. Room service is also available to guests.

Those arriving by car may make use of the car parking and garage spaces. The elegant rooms feature a bathroom with a shower and hairdryer, a direct dial telephone, satellite/cable TV, a minibar and a hire safe.

Guests are able to relax in the steam room, sauna or on the sun terrace. For an additional fee, guests are also invited to enjoy the solarium and the massage service. Guests are invited to serve themselves from the breakfast buffet.

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With a stay at Hotel Goldenes Schiff, you'll be centrally located in Bad Ischl, within a 15-minute drive of Wolfgangsee and Trinkhalle Visitors' Centre. This spa hotel is 10 mi (16 km) from Hallstatt Lake and 0.7 mi (1.1 km) from Imperial Villa and Park.

Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 8 per day (492 ft away)
    • Pet fee: EUR 18 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Trinkhalle Visitors' Centre 0.2 km / 0.1 mi
Lehar Villa Museum 0.2 km / 0.1 mi
Museum of Bad Ischl 0.2 km / 0.1 mi
Congress and Theatre House 0.4 km / 0.3 mi
Imperial Villa and Park 0.8 km / 0.5 mi
Photo Museum 1.2 km / 0.7 mi
Siriuskogl 1.3 km / 0.8 mi
Katrin Cable Car 2 km / 1.3 mi
Jainzenberg 2.6 km / 1.6 mi
Salzkammergut Golf Club 7.7 km / 4.8 mi
Salzkammergut Natural History Museum 10.3 km / 6.4 mi
Wolfgangsee 13.7 km / 8.5 mi
Schwarzensee 13.9 km / 8.6 mi
Katrin 14.6 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Number of floors (main building): 4
  • Double rooms: 13
  • hotel
  • EC
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • Bar
  • Restaurant
  • Non-smoking area
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Goldenes Schiff

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Goldenes Schiff

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Goldenes Schiff

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Goldenes Schiff

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR RIVER VIEWDOUBLE • SUPERIOR RIVER VIEWDBL.RV-SU

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Goldenes Schiff

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Goldenes Schiff

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Goldenes Schiff

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Goldenes Schiff

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Goldenes Schiff

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Goldenes Schiff

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Goldenes Schiff

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV

    Photos are not available for this room type.

    Goldenes Schiff

    SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS SUPERIORSUITE • TWO QUEEN BEDS SUPERIORSUI.2Q-SU

    Photos are not available for this room type.

    Goldenes Schiff

    SUITE TWO QUEEN BEDS SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Goldenes Schiff

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Goldenes Schiff

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV

    Photos are not available for this room type.

    Goldenes Schiff

    DOUBLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Goldenes Schiff

8.8
Excellent
213 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
22 Jul 2026
Jeannette
Room was clean, Staffs were very pleasant and helpful.
4/10
Poor
29 Dec 2025
Ekaterina
Das Zimmer entsprach den auf der Website dargestellten Fotos nicht. Dieses Zimmer ist zudem in den öffentlich zugänglichen Bildmaterialien des Hotels nicht abgebildet.
Auf unsere Beschwerde an der Rezeption konnte kein adäquates Lösungskonzept angeboten werden. Ein Mitarbeiter teilte uns lediglich mit, dass die Fotos auf der Website bereits aktualisiert worden seien, die Renovierungsarbeiten jedoch nicht in allen Zimmern durchgeführt wurden.
Leisure Family
10/10
Exceptional
02 Aug 2025
Gui Jun
Our room had a really nice view with the river and mountains. Super convenient to train station, shopping area and eating places. Staff were also nice.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
Annetta
This hotel is excellent and in the heart of Bad Ischl. 10 min walk from the train station. Idyllic town and scenery.
Leisure Self
10/10
Exceptional
17 Jun 2025
Robert
The family room had plenty of space for me and my two adult children. The staff was nice and helpful. The breakfast included was very good! We ate dinner at the restaurant and there were many options and the food and service was good.
Leisure Family
10/10
Exceptional
24 Apr 2025
Christopher
The two girls that helped me out were extremely helpful and kind. One was a bit newer, the other had been there a while. They went out of their way to let me in the gym until they closed, as well as helped me out with tea, and recommendation.

I didn’t have wifi in my room and they did their best to get the wifi situated in a way that helped me. I didn’t end up getting better signal, but it was the effort on their part that showed me they were willing to go above and beyond.

Close trip to Hallstatt, and Bad Ischl itself was beautiful. Wish there were more open food options but if you look hard enough or ask for recommendations you can find a couple good ones. Great location right by the water, restaurant had a fantastic steak, and breakfast buffet was also very good. Will return one day.
Leisure Self
10/10
Exceptional
17 Mar 2025
Christine
Excellent, helpful staff. Wonderful breakfast included. Modern, easy-to-use shower. & just across street from Franz Joseph's favorite pastry shop!
Leisure Self
10/10
Exceptional
23 Sep 2024
KAVITHA
Overall, great experience
Leisure Family
10/10
Exceptional
12 Jul 2024
Jayteerth
Property is right by the river and has plenty of dining options nearby. Close to bus and train station. Fantastic breakfast.
Leisure
10/10
Exceptional
21 Jun 2024
ruslan
Great room. Excellent breakfast
Leisure Family
10/10
Exceptional
08 May 2024
Mike
A very nice hotel. Facilities very nice, modern and clean. Staff very friendly.
Leisure Self
2/10
Poor
25 Feb 2024
ARTHUR W

BUYER BEWARE!

I clearly stated 2 adults + 2 children when ordering a \"Family Room\" pictured showing bunk beds for the children. I was charged an additional 90 Euros (45/child) and was told they charge for the number of people in the room regardless of my disclosure of four people at the outset. As I see it, I paid 90 extra Euros to rent two towels.
Friends_and_family Family
10/10
Exceptional
06 Sep 2023
Shawn
What an amazing little gem! Awesome boutique hotel with clean room, nice service, convenient location, great breakfast. Couldn’t say enough good things about this place
Leisure Family
10/10
Exceptional
22 Jun 2023
Ong
Will be better if they have kettle inside the room or even complimentary drinks too
8/10
Excellent
01 Jun 2023
Nicole
The restaurant was very good !
10/10
Exceptional
15 Oct 2022
Peichuen

A good choice.

We stayed at the hotel for one night. A very good hotel. Our room is clean, comfortable, and efficient. Breakfast is top notch. Staff members are friendly and helpful.
Friends_and_family Family
10/10
Exceptional
09 Oct 2022
Dror
A very nice hotel. Friendly staff. Excellent and rich breakfast.
Leisure Partner
10/10
Exceptional
24 Jul 2022
wilhelm
They are completely refurbishing Goldenes Schiff, it will soon be a modern great hotel with all amenities.
Business_and_leisure Family
10/10
Exceptional
02 Jun 2022
Maximilian
everybody talks about how good their service is. The team at Goldenes Schiff is way ahead: their hospitality, friendliness, cordiality, professionalism is second to none. Trust me on that.
Business_and_leisure Self
8/10
Excellent
28 Feb 2022
Tanya
The reservation said parking was included, but it wasn't and the lot wasn't terribly far, but was still inconvenient. We got charged extra for our dog, which is fine, but this should have been indicated when making the reservation.
Business_and_leisure Pet
10/10
Exceptional
31 Oct 2021
Paul

7 nights in Bad Ischl.

Fantastic hotel located on the river in Bad Ischl. We had a room with balcony over looking the river and the surrounding countryside wish is stunning. Wonderful wellness centre on the first floor. Breakfast excellent and only reason I didn’t give full marks for service was that there were internet issues on a couple of days…. Not the fault of the hotel I’m sure. Great spot for exploring the magnificent countryside surrounding this town.
Friends_and_family Friends
10/10
Exceptional
20 Jan 2020
Kurt

Friendly staff, very clean, great breakfast buttet, free parking, great location. What else do you need?
Partner
6/10
Pleasant
24 Oct 2019
Ahna

Highly disappointed. Very rude & unfriendly staff.

Location is great, my room was great but the staff (with exception of one wonderful person) were absolutely awful. After three months traveling Europe this was one of the worst experiences I had. I’m a seasoned traveler and can roll with just about anything but I can not tolerate unfriendly, unhelpful people, and biased people.

I asked for information that I was unable to find myself (obviously) and the staff members reaction was “ Why couldn’t you look that up and figure it out on your own ? (pointing to my iPad) I honestly couldn’t believe it. If this is her reaction to a foreigner asking a question then she is in the wrong industry.

The appropriate response should have been, how can I help you? Yes, I’d be glad to. Is there anything else I can help you with?

Apart from that, there were some other incidents which would be in appropriate to list here.

Hotel has great potential but they need better staff.


Self
10/10
Exceptional
03 Oct 2019
Amy
We had a great stay. The hotel provided pretty mich everything we needed :)
Leisure Family
8/10
Excellent
15 Sep 2019
ML
We ate in the restaurant for dinner which was good. Also the breakfast selections were many and good. Our room was quite large and clean.
10/10
Exceptional
04 Sep 2019
Verified traveler
This hotel is located right in the heart of Bad Ischl and is so convenient to shopping, restaurants, and on site parking. My room was clean and modern with all the amenities you could ask for.
Leisure Friends
10/10
Exceptional
06 Jan 2019
Tammye
Wonderful hotel in a picturesque little town. Very clean rooms, courteous and helpful staff, delicious large breakfast (included in room price), reasonable rates and cookies at check in. What more could anyone ask for?!
Family
10/10
Exceptional
01 Oct 2018
Tammi
Very clean and the beds were great! The hotel was very convenient to the train station and all shopping. The staff were friendly and extremely helpful! Free breakfast was very nice with a lot of variety.
Partner
10/10
Exceptional
12 Aug 2018
Verified traveler
Excellent location
Great restaurant
Excellent breakfast
Excellent service
8/10
Excellent
22 Jul 2018
PamH
Overall I loved the property. Recently renovated, great bathrooms! Terrific views (we had a balcony overlooking the river, great location! Breakfast was excellent. My only complaint is that the bed was quite firm. If you like a soft bed, this isn’t for you.
10/10
Exceptional
25 May 2018
Verified traveler

Lovely overnight

Great trip with an old friend. Staff was welcoming, warm and made it very easy. Free parking, fabulous breakfast, lovely town.
Friends
10/10
Exceptional
12 May 2018
Pille

Amazing

Absolutely amazing hotel - owners, location, room, breakfast all perfect. Highly recommended!
Family
10/10
Exceptional
14 Dec 2017
Verified traveler

Great staff

The staff was wonderful, As we traveled we only know a little of the languages. Just basics so when it came time to eat and we chose to eat the the hotel, the staff was extremely accommodating. The front staff was also very helpful. Gave us good recommendation for traveling instead of the train. The location is good also.
10/10
Exceptional
03 Oct 2017
Josef

Family friendly.

Wonderful central hotel. All the major sites are just a short walk away. Family room was clean and spacious. Breakfast was a simple buffet but adequate for two adults and a toddler.
Family
10/10
Exceptional
22 Aug 2017
Mindy1

Excellent service in a beautiful part of Austria.

We relied on public transport to usher us around this beautiful part of Austria and because of the position of the hotel (less than a 10 minute stroll along the riverside to bus and train station) it suited us perfectly.
Our hotel room didn't have the benefit of a view of the river, however the only noise at night (with the windows open) was the sound of church bells. The hotel room was very clean, as was the bathroom which had the added bonus of a shower/bath. There was plenty of storage space and the bed was extremely comfortable.
There was a vast selection of food and drink available at breakfast, and the three members of staff were very professional and efficient.
All staff at the hotel were friendly and keen to help. I did appreciate the discount on our trip up Katrin due to purchasing the cable car tickets at the hotel (although it wasn't advertised).
8/10
Excellent
11 Jul 2017
Verified traveler

Convenient

Very close to the town center. Everything within walking distance. Seems to be the only hotel in the area with decent rooms for the price
Family
10/10
Exceptional
28 May 2017
Maxwell

Great Spot!

The hotel is super cozy and sits right on the river. Friendly and helpful staff, great location, and a great option if you're looking to visit surrounded areas.
8/10
Excellent
10 Jan 2017
Ken

Great value and top location

Close to the train station and just off the main shopping street = great location. Good room although wifi was a bit intermittent. Good breakfast too!
6/10
Pleasant
04 Jan 2017
Mohammed
The size of room is not right in hotels.com information . I booked deluxe double room (plus) and it should be (80-sq-meter) but is not . It was 32 sqm or 25 aqm .
Family
10/10
Exceptional
19 Oct 2016
Cynthia
Very comfortable room. Outside terrace with awesome view. Decent breakfast.
10/10
Exceptional
06 Oct 2016
Panyawat

small hotel, modern style room, downtown location

Breakfast is great, there is an orange pressing machine to get the fresh JUICE.
Family
8/10
Excellent
02 Sep 2016
Verified traveler

balcony ovelrooking river

Hotel gave us the best room available, a spacious area with tub/shower and great balcony overlooking river.

Great sleeping hearing rushing water. Would stay again in this off the beaten track hotel and area.
8/10
Excellent
28 Jun 2016
James

A very nice room in a central location

Hotel owner's sister checked us in and kindly gave us a tour of possible rooms. Our double deluxe plus room was very comfortable and clean, quiet, and had a wonderful panoramic view of the river and hills. Hotel staff were very attentive and knowledgeable. Advertised coffee and tea in the lobby was not there, though pay room service was available.
Partner
10/10
Exceptional
24 May 2016
Douglas

Very nice hotel in a quiet city

Reasonably close to the train station, within the \"downtown\" area of the city. Nice location for walks along the river. We stayed in the family suite which can hold five people. Very quiet location and a great free breakfast was included.
Family
10/10
Exceptional
07 Aug 2015
David

I would recommend this hotel

Nice location right on the river. We had a nice view of the river from our room. We ate at the hotel and the food was very good.
Partner
8/10
Excellent
14 May 2014
Aharons

Great location

We took this hotel for 3 nights and traveled around. Hotel location and the free parking were excellent for our trip. Our Classic Double room wasn't specious, but ok. It had a window to the back side of the hotel which was very silent. Breakfast was fine. Lack of A/C could be a problem in warmer weather.
6/10
Pleasant
22 Jun 2013
Verified traveler

A four star hotel without air-condition

The room was OK, no more.Small and very basic. NO AIR CONDITION IN THE ROOM. The weather was very hot during our stay. We asked and received a fan.The breakfast was very good. There is convenient parking free of charge.
8/10
Excellent
23 Jul 2026
Malin
Hotellet ligger precis intill floden och även gågatan. Lätt att parkera i närheten. Hjälpsam och trevlig personal.
Frukosten erbjöd mycket att välja på, och känns väl genomtänkt, mycket av det där extra som ger dagen en superbra start.
Passar inte kudden? -då finns det fler att välja på.
10/10
Exceptional
06 Jul 2026
Omar
Instalaciones impecables y el equipo en recepcion fue muy atento
Family
10/10
Exceptional
11 Jun 2026
HSUAN TING
客房乾淨舒適豪華,雖然1樓的河景被很高的大樹擋住了但還是十分舒適,吹風機好用,櫃檯親切而且可以寄放行李,早餐選擇豐富(熟食有點少)可惜三溫暖時間無法配合所以沒有體驗到。整體來說價格雖然不低但值得這個價格。
Friends_and_family Friends
6/10
Pleasant
18 May 2026
joy
第一次去不好找,找到以後發現離火車站很近,走路不到10分鐘。這個城市的消費極高,飯店非常貴而且很少,房間小的可憐,是為了要去湖區交通都在這裡轉運。公共區域比較舒服,需要熱水要到公用區域才有。早餐種類很多,咖啡很好喝。
Self
10/10
Exceptional
02 Jan 2026
Albert
Wellnessbereich sehr angenehm
Leisure Family
10/10
Exceptional
04 Dec 2025
Omer
Çok iyi otel herkese tavsiye ederim .
Friends_and_family Family
6/10
Pleasant
07 Oct 2025
SungJin

장단점이 분명한 호텔

호텔은 리모델링하여 깔끔합니다. 그러나 냉장고가 없으며 조용이 어둡습니다. 벽뷰인데 외부에 거울를 달아 거울을 통해 강뷰가 보입니다. 그리고 최고의 강점은 방음이 좋으며 조식 퀄리티가 좋습니다. 캐리어 보관용 락커가 무료로 사용할수 있어 좋았습니다.
Partner
8/10
Excellent
03 Oct 2025
EUNTEA
전망이 아주좋고 위치와 접근성 및 주차가 편했고 좋았어요
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Verified traveler
早餐非常多樣,服務非常友善
Self
10/10
Exceptional
11 Jul 2025
Ivett
Nagyon jó elhelyezkedés, kedves személyzet, tisztaság, kényelem, finom ételek.Legközelebb is itt szeretnénk megszállni.
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Thomas
Alles ausgezeichnet.
Leisure Family_with_children
6/10
Pleasant
16 Apr 2025
Verified traveler

그럭저럭 나쁘지 않아요

호텔 내 주차장이 없어서 인근 주차장에 주차해야 합니다. 체크인하고 방에 들어갔는데 청소상태가 안 좋았습니다. 침대에는 머리카락들이 엄청 많았어요. 다시 청소해주긴 했습니다. 방은 넓어서 좋았어요! 위치도 괜찮아서 주변 산책하기 좋았습니다. 하지만 일층에 있는 레스토랑은 별로였어요!
Friends_and_family Family
10/10
Exceptional
09 Apr 2025
Tu-Hsuan
雖然已有200年歷史,但已改建為清潔整齊現代化風格,距離車站步行10分鐘內,附近有麥當勞,超市,也有著名的甜點店,十分推薦。
Leisure Family
6/10
Pleasant
25 Nov 2024
Verified traveler

1-night business stay

Third stay in this hotel. Nothing to compain, walking distance to the heart of Bad Ischl, directly at the river banks. Parking is 100 m down the road but one can drop off luggage at the entrance.
Breakfast is quite good.
Business
6/10
Pleasant
05 Aug 2024
Tamas
Ein und auschecken ist korrekt gewesen aber von der KuK freundlichkeit nichts gespürt. Zimmergrösse und Ausstattung für 1-2 Nächte akzeptabel. Eignet sich nur für kurzaufenthalt, was die zahlreiche fernöstliche Gäste auch bewiesen haben. Zimmerwände sind renovationsbedürftig. Welnessbereich ist nur absolutes Minimum.
Einzig Lage ist top.
Leisure Partner
8/10
Excellent
05 Aug 2024
Alexander
Keine Expedia-Buchungsdaten beim Check-In vorhanden.
Beim Check-Out Unklarheit über Abrechnung/Bezahlung der Hotelkosten
Leisure Partner
10/10
Exceptional
02 Jun 2024
Elisabeth
Alles perfekt
Leisure Family
10/10
Exceptional
25 Jul 2023
Mette Marie

Super

Rigtig fint og rent. Sødt og hjælpsomt personale. Fed udsigt!
Partner
2/10
Poor
17 May 2023
hyewon

Worst hotel that ruined the trip!

The receptionist's unkind tone and manner.
I won't recommend it to anyone.
Friends_and_family Friends
10/10
Exceptional
01 Jan 2023
Per

Toppskick

Modernt hotel i toppskick. Rymligt, bekvämt rum o badrum. Trevlig middag vid bardisk eftersom vi var sena med bokning. God pasta! Trevlig perdonal, fint spa med härlig lounge och olika saunads
Partner
6/10
Pleasant
07 Nov 2022
Eva
Sauberes funktionoelles kleines Einzel-Zimmer, wie bestellt, Empfang sachlich-unfreundlich. Frühstück sehr gut.
Leisure Self
10/10
Exceptional
16 Oct 2022
Michael
Sehr zentrales Hotel. Sehr gutes Frühstück. Alles super.
Leisure Partner
10/10
Exceptional
16 Aug 2022
Georg
Die neuen Zimmer, und die Lage des Hotels
Leisure
8/10
Excellent
05 Jun 2022
Reinhard

Perfektes Hotel mitten in der Stadt

Wir haben uns in diesem Hotel sehr wohl gefühlt - das Zimmer und die Räumlichkeiten sind sehr gut, das Frühstück phantastisch und das Hotelteam perfect.
Die Lage mitten in der Stadt rundet den sehr positiven Eindruck ab!
Business
10/10
Exceptional
25 Apr 2022
Stefan

So geht Hotel!

So geht Hotel! Checkin unkompliziert, schnell und mega freundlich. Zimmer, Bad, Betten 🔝. Frühstück sehr umfangreich und frisch. Service zuvorkommend und auch super freundlich.
Das gesamte Team, immer ansprechbar. Hier ist der Gast willkommen und geschätzt.
Achja, die Lage ist „besser geht’s nicht“! Das goldene Schiff wird unser Stammhotel.
Sehr empfehlenswert.
Business Partner
10/10
Exceptional
13 Nov 2021
Wolfgang

guter Morgen

Super Frühstück.
Self
10/10
Exceptional
07 Oct 2021
Hess

Tolles Hotel

Für mich eine in jederlei Hinsicht positive Erfahrung: freundliches und hilfsbereites Personal, grosszügig und schön gestaltete neue Wellness-Anlage (die ich auch am Abreisetag nochmals nutzen durfte), sehr reichhaltiges Frühstück mit (nach meiner Anfrage) laktosefreien Produkten - den einzigen \"Mangel\", den ich finden könnte: die Sanduhr in der Sauna hat nicht richtig funktioniert. Wenn es nur das ist, dann ist es prima - und so war mein Aufenthalt. Sehr gutes Preis-Leistungs-Verhältnis - wenn die Anreise nicht so weit wäre, ich würde regelmässig hier nächtigen.
Self
8/10
Excellent
17 Sep 2021
Verified traveler

1-night stay business trip with 3 people

A bit difficult to find even by navigation system. Parking close by and not too expensive. Free of charge between 18:00 and 08:00 on the street.
Room in perfect condition, like new. Located in the very heart of Bad Ischl, shops and restaurants in walking distance. Breakfast room too crowded.
Business

Location & surroundings

Goldenes Schiff
Stifterkai, 3, Bad Ischl, Austria

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Goldenes Schiff

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