Name: Lemon Tree Premier, 1 Gurugram
Address: Leisure Valley, Sector - 29, 48-52, Gurugram, 122002, IN

6/10

Pleasant

28 May 2026

Nirmit

I am staying to this hotel since last 3.5 years and my experience till date was very good.

This time I had not very good experience. There were mosquitoes in room. Breakfast was also not up to the mark. Also, there were many times power outrage happened.

I hope next time team will improve the services.

Self

10/10

Exceptional

23 Mar 2026

Shuvabrata

Great behaviour and service by the staff - especially Shubham and Sumit. Thanks a ton for the executive suite upgrade.

Partner

8/10

Excellent

30 Dec 2025

Manjunatha

The rooms were clean and neat, and the spa inquiry was completed, though the spa services seemed a bit expensive. Shops are nearby, which is convenient for shopping and dining. However, breakfast was not included, and the cost of breakfast was very high.

Business Self

10/10

Exceptional

30 Nov 2025

Ravi

Nice hotel friendly staff

Business

8/10

Excellent

06 Oct 2025

Nirmit

Furniture is little bit older. Stay was comfortable with supportive staff.

Business

8/10

Excellent

30 Aug 2025

crp

Good experience

10/10

Exceptional

07 Jun 2025

Nirmit

It was overall nice experience as I stay frequently at Lemon tree hotel. Their staff is very supportive and gentle.

Business

2/10

Poor

22 Feb 2025

Gregory

Sour Lemmon tree experience. Hallways elevator and room sewer smell. Area around lots of night spots but nothing too great.

Leisure Family

4/10

Poor

05 Dec 2024

KANGNAM

1. Request non-smoking room but not available.
2. Special order \" 2 laundries included\" but not offered.

Business

6/10

Pleasant

27 Nov 2024

Mayank

There are several nightclubs in the area and they blast loud music till midnight most evenings. It is impossible to sleep till they have stopped which is at midnight

On the bright side the staff is polite and helpful.

10/10

Exceptional

05 Apr 2024

BHARTI

I loved my stay at Lemon Tree Premiere 1 due to great location, friendly and helpful staff, great food and cleanliness.

Leisure Family

4/10

Poor

26 Feb 2024

Unni Krishna

Overly pricy

Amazing room service and spa. Other than that, nothing else to mention. Room was smelly and not very well maintained. Good thing is, I didn’t stay throughout the day(s) in the room. Overly priced. For the same price, I could have opted near Aerocity.

Business Self

10/10

Exceptional

25 Feb 2024

ASWIN

Great service, good location & polite & helpful staff. Ideal choice for both business travellers and personal holidays and breaks. Highly recommend

Business Self

8/10

Excellent

26 Dec 2023

Tarunjot

Good hotel! Small rooms but clean.

Leisure Friends

2/10

Poor

29 Nov 2023

Christopher

There is a club next door. Loud music till 23:00. So loud window shake. Staff said there is nothing they can do.

Business Self

10/10

Exceptional

30 Jan 2023

Saurabh

Nice

Leisure Friends

8/10

Excellent

25 Feb 2020

YOGESH

Reasonable

Valet parking is a basic need when you visit a hotel which is largely missing here.

Friends_and_family Friends

8/10

Excellent

11 Dec 2019

Pankaj

Overall stay was comfortable

Business

10/10

Exceptional

30 Nov 2019

Verified traveler

Good initiatives by this hotel to employ the differently able people. Works really well!

Business

6/10

Pleasant

25 Sep 2019

Verified traveler

electrical pot is very dirt, I cannot hotting the water.

10/10

Exceptional

27 Jul 2019

Verified traveler

Good place in Sector 29

Good value place that is right in Sec 29. They will accommodate special requests for breakfast and you can get a yoga mat in your room if you ask at the front desk. Can be a bit noisy at night because of proximity to all the bars and music in the area. Clean, comfortable rooms. Will stay again.

2/10

Poor

10 Mar 2019

Verified traveler

Hotel is not cooperative and bluntly refused to help. They instead send us to find parking on a chaotic Saturday night crowd. The apology came too late and too little. Which was again filled with excuses!

Friends_and_family Partner

6/10

Pleasant

05 Mar 2018

shige

Shower room

Warter drain was stacked by hair. Water was not come out correctly. I needed to take shower with 20mm depth dirty hot water. Rest of them it was ok.

Partner

8/10

Excellent

28 Sep 2017

Verified traveler

Beer room service is very expensive

5pint bottles was 2600Rs.
I waS supprsef, but no way
I paied

8/10

Excellent

31 Jul 2017

Verified traveler

Overall Good experience. No valet service was a put off though

Family

2/10

Poor

20 Dec 2016

Patanjali

The most horrible hotel that I have ever stayed. The hotel staff were not at all helpful very rude but it was my helplessness and I had no other choice will suggest everyone not to stay in any of the Lemon tree Hotels

Family

6/10

Pleasant

12 Dec 2016

Pawan

Did not live up to the advertisement

I thought I had booked a hotel similar to those in the Aerocity. The pictures for the business room did not match what was actually offered. I was disappointed and the reception desk gave me a legal argument that they are not required to match the room to the pictures. It led to war of words in the lobby and bitterness throughout my stay. Later on they rectified the situation by giving a somewhat better room. Overall, I would say that the hotel is at most three stars.

4/10

Poor

18 Nov 2016

Diana

Worn down condition, loud bar next door. Very expensive for the quality

8/10

Excellent

29 Nov 2015

Manish

value for money

Overall good place to stay.
Food is good but the menu is very repetitive.
I was there for 4days for 3 days it was more or less the same.
Taste of the food n quality is good.

10/10

Exceptional

22 Nov 2015

Eram

Excellent staff. V accommodating.

Family

6/10

Pleasant

08 Sep 2015

Verified traveler

hotel does not have its own parking or valet

you have to park your car yourself. the hotel does not have its own parking or anyone who can park your car for you. rest its okay according to budget.

Partner

8/10

Excellent

03 Sep 2015

Kamran

Good location

They accommodated the check-in while we were waiting to get copies of our visa and passport. Really appreciated that. Breakfast was good. However, some items such as fruits were over and were not replenished.

Rooms were small but given the location, it is expected. Did not use the pool. Had to request an additional towel in the room. Oversight by housekeeping but was promptly delivered.

8/10

Excellent

01 Sep 2015

Verified traveler

Great service and good food.

Good service and great food.

6/10

Pleasant

11 Aug 2015

Verified traveler

Ok for short overnight stay...

Did not meet expectations. The room was far too small & not like the displayed picture. Bathroom was very tiny with no bathtub. We took a half board shelling almost the same money as room cost on two meals & the selection wasnt great. Luckily we just had to scrape through one night due to some work & hence we managed.

Partner

6/10

Pleasant

23 Jul 2015

Ravi

No free WiFi if you book from Expedia

No Free WiFi: The 24hr charge is not too big, but its awkward to have to pay for it.

Room Cleanliness is not that great.

Staff: I was on a business trip, I asked for bills of my in-room dining split up on daily basis (for ease of expensing) which they could not.

10/10

Exceptional

14 Jul 2015

Verified traveler

Excellent facility and well trained courtious staff

10/10

Exceptional

26 Jun 2015

Verified traveler

Hotel and room were both great.
The only point of concern was the size of bathroom, which was quite small.

4/10

Poor

27 May 2015

Verified traveler

Lemon Tree Gurgaon - OK Experience

It was a decent experience.

It appeared that the hotel offers a low rack rate for room and then charge exhorbitantly for every little thing during the stay. For instance, Hotel refused to give me internet as part of my package despite it being mentioned at the time I made the booking on hotels.com. Food is good but definitely on the expensive end (more than the premium you want to pay for the quality). Nothing major but finding this lets charge super premium for everything was bad taste. Staff were good. It would have been helpful to have all charges listed upfront at the time of booking to compare the overall cost - This is not really budget.

Family

4/10

Poor

30 Apr 2015

pankaj

Not good,,, wrthless

Ac was going off in d mrng,, den electricity dnt wrk again again...
Male staff of hotel are redeculious speacially at reception.male staff should learn frm dere female staff... They need to wrk more on behaviour.

6/10

Pleasant

06 Apr 2015

Verified traveler

overall satisfactory experience

Few point which I didn't like :-

-On reaching hotel, our luggage was left at scanner only
-No one bothered to take our luggage to our room
-TV remote in the room was not working & I had to get it replaced it two times
-There was delay in response time for any complaint
-AC suddenly stopped working in our room & on chasing with reception it was started again.

8/10

Excellent

17 Jan 2015

Charles

Comfortable stay

This is the second time I have stayed at this Hotel. Each time it has met my expectations.

4/10

Poor

05 Jan 2015

A

Pathetic

No parking.
Expensive food menu.
Wrong commitments.

8/10

Excellent

04 Jan 2015

A Suresh

Remarkable Stay

The stay for me and my wife was remarkable although we could only spend 2 nights. In future if the need be for me to stay in Gurgaun, I doubt I will take the trouble to source for other hotels (nothing against them). First impression and experience is always difficult to be substituted.

Family

4/10

Poor

03 Jan 2015

A

Unhappy...

No Parking...
Expensive Food Menu...
Confirmed n not delivered

8/10

Excellent

28 Sep 2014

Anil vohra

every thing was good except I assumed my stay was including breakfast but they denied it.

8/10

Excellent

30 Jun 2014

Kewal

Good hotel for short stay

Overall I liked the stay at this hotel. I was there for couple of days.

10/10

Exceptional

01 Mar 2014

Mike

Pleasantly surprised

Coming from America, I had never heard of the Lemon Tree brand and didn't know what to expect. The hotel looked almost brand new and had a lot of little niceties that really impressed. There are some good restaurants and bars across the street as well. If you are looking to spend less than at the nearby Crowne Plaza or the Westin, this hotel is an excellent choice!

2/10

Poor

17 Feb 2014

Suman Bhattacharyya

Insufferable service

We had arranged an airport pick up that never materialized. After many frantic phone calls from the airport we never got an explanation or help. Had to hire an unfamiliar taxi and find the hotel. We got no explanation and a simple \"sorry\" from the front desk. The rooms were clean but noisy from musical events outdoors. The food served promptly but greasy and unappetizing.The TV had connection problems. While the edifice is fine the service is poor. The front desk could not even provide change for tipping. The luggage had to be brought in with no help. This is a budget hotel with poor service and high rates at that. International and vulnerable travelers would do well to avoid it. A modicum of training and support by management would benefit the place immensely. At present one gets the feeling that the management has completely abandoned the staff and certainly the guests.

2/10

Poor

15 Feb 2014

Suman

Marginal and unreliable service

We had requested an airport pickup, this failed to materialize with no explanation or apologize after multiple panic calls. On arrival in a taxi after many attempts to locate the hotel by an unfamiliar taxi we were simply told \"sorry\".The doorman suggested we take our luggage from the pavement to the front door on our own with no assistance. The front desk was unwilling to provide change which I had indicated I needed for tips! The physical structure is good and the rooms of good size and clean. The TV did not function and we had already given up on the staff to help. Primarily, I feel while the group has built a nice hotel they have not been able to staff it with professionally trained personnel. It's quite clear that given some training in attitude and efficiency they may be a reasonable place to stay. At present I certainly would warn off any international travelers or those that are vulnerable to avoid this hotel.

10/10

Exceptional

10 Jun 2013

James

Modern business-type hotel in Delhi suburbs

The hotel appears to be new. Room met Western expectations: comfortable bed, TV, nice bathroom, minibar, air conditioning, etc. Excellent breakfast buffet included in the rate. Unlimited Internet in business center; 30 min free each day (I couldn't get my laptop to connect, though--may have been my laptop, not sure). Helpful staff allowed me to check out at 2 pm. Shopping centre across the road with shops, McDonalds, KFC, groceries, etc. Generators kicked on whenever there was a power cut. Nice swimming pool and deck that I looked at but did not use. Spa, also--did not use, though.