CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Quality Inn Lockport

Buffalo - NY · United States

551 South Transit StreetView location

7.0/10Very good681 Reviews
Cleanliness7.2/107.2
Service7.6/107.6
Comfort7.6/107.6
Condition6.6/106.6
Location8.4/108.4
Neighborhood8.2/108.2
Quality7.0/107.0
Value8.0/108.0
Amenities6.2/106.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Lockport

Located near Lockport, New York, guests at this hotel will find themselves amidst a myriad of exciting opportunities for adventure and discovery.

Within a few minutes' driving distance, guests will find themselves enchanted by the Niagara Falls, Darien Lake theme park, Lockport Locks and Erie Canal Cruises as well as enjoying close proximity to the Buffalo State College.

Guests can enjoy the vast range of shopping malls and factory outlets in the area. Guests are invited to invigorate the body with a workout in the hotel or relax in the spacious surroundings of the elegantly appointed guest rooms. Business travellers will appreciate the on-site business centre.

For a memorable stay unlike any other, this hotel is the only option.

Read more about this hotelShow less

A stay at Quality Inn places you in the heart of Lockport, within a 5-minute drive of Big Bridge and Flight of Five Locks. This hotel is 11.7 mi (18.9 km) from University At Buffalo - North Campus and 1.1 mi (1.7 km) from Erie Canal.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. Your room comes with a Tempur-Pedic bed. 40-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Erie Canal 1.9 km / 1.2 mi
Big Bridge 2 km / 1.2 mi
Kenan Center 2.1 km / 1.3 mi
Allie Brandt Lanes 2.1 km / 1.3 mi
Erie Canal Discovery Center 2.2 km / 1.4 mi
Lockport Caves 2.2 km / 1.4 mi
Flight of Five Locks 2.3 km / 1.4 mi
Niagara County Historical Society 2.4 km / 1.5 mi
Upson Park 2.5 km / 1.6 mi
Locks District Museum 2.6 km / 1.6 mi
Niagara County Golf Course 4.5 km / 2.8 mi
Lockport Country Club 4.8 km / 3 mi
Wide Waters Marina 4.9 km / 3 mi
Rollin T Grant Gulf Wilderness Trail 5.3 km / 3.3 mi
Gothic Hill Golf Course 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
Show 21 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Newspaper stand
  • Newspapers
  • Towels and bed linenExtra charge
  • Café
  • Restaurant
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BED • 1 BedroomDBL.BS-KG

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wake-up service
    • Pay movies
    • Desk
    • Hairdryer
    • Wi-fi
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Facilities with extra charge

    • Wake-up service
    • Pay movies
    • Desk
    • Hairdryer
    • Wi-fi
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 BedroomDBL.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS NON SMOKINGDOUBLE • BUSINESS NON SMOKINGDBL.BS-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 BedroomDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Lockport

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Lockport

7.0
Very good
681 Reviews
Cleanliness
7.2 /10
Service
7.6 /10
Comfort
7.6 /10
Condition
6.6 /10
Location
8.4 /10
Neighborhood
8.2 /10
Quality
7.0 /10
Value
8.0 /10
Amenities
6.2 /10
100 reviews shown
2/10
Poor
14 Jul 2026
Uma Maheswara Rao
Customer service is not good
Family_with_children
10/10
Exceptional
09 Jul 2026
Anthony-Lee
Awesome place will stay there again
8/10
Excellent
06 Jul 2026
Christine
The staff was wonderful and attentive to any needs we had.
2/10
Poor
29 Jun 2026
Linda
The only reason we were even in the area, was to attend a family funeral nearby. When relatives asked us where we were staying, we told them where we were and advised them to never recommend the Quality Inn in Lockport to anyone they knew. The poor condition of the rooms, lack of cleanliness, ripped furniture and disgusting hygiene protocols – combined with the laissez-faire attitude of the staff regarding guest care has certainly left a sour taste in our mouths and prompted the need for this report.
Family
8/10
Excellent
28 Jun 2026
Sharath Chandra
Overall fit’s minimum requirements but not a great stay compared to the price
Family
4/10
Poor
23 Jun 2026
Jessica
Non smoking room smelled like stale smoke and curtains weren't able to close all the way in a first floor room.
Self
2/10
Poor
30 May 2026
Jeffrey
The room was dirty cat food under where the TV was cat toys under sofa film around the hot tub and saw bugs. The young man at the desk was very polite and helpful. The woman owner was very rude and was very ignorant in her word choices basically racially profiled my girlfriend that was with me.
Will never go here ever again.
Friends
6/10
Pleasant
24 May 2026
Rosemary
There’s no pool, breakfast was very thin and limited no real food. No lotion in the rooms, tissue box had only 3 tissues in it.
Family_with_children
6/10
Pleasant
23 May 2026
Angelique
Older hotel. Needs updating but clean and nice staff. Breakfast was just waffles and cereal.
2/10
Poor
21 May 2026
Patricia
Room was filthy. Especially the floors and tub area. No room service at all. Had to ask for towels and no trash pick up. Breakfast buffet was not a buffet. All carbs and sweets. Dead tree in lobby was nice touch. Coffee weak.

Beds were comfortable though.

Would not recommend.
Friends_and_family Family
8/10
Excellent
26 Apr 2026
Deborah
The fridge froze contents when on high. No elevator so if disabled then ask for first floor.
2/10
Poor
20 Apr 2026
PAUL
Terrible property
Friends_and_family Family
2/10
Poor
11 Feb 2026
Robert
Heat was shut off in the room. Took hours for it to get warm but floor remained ice cold. No carpet. Bathroom floor was even colder and the heater in the bathroom didn’t work. Bathroom fan was extremely noisy. Toilet seat terribly discoloured. Surfaces clean but everywhere else had dust build up. Didn’t attempt the breakfast. Didn’t look appetizing. Tasted the juice and it was horrible.
Self
4/10
Poor
19 Jan 2026
Rosemary
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Leisure Partner
8/10
Excellent
11 Jan 2026
Linda
Yes
Friends_and_family Family
2/10
Poor
05 Jan 2026
Jeremy
They didn't even have the heat on.
Friends_and_family Family
4/10
Poor
07 Dec 2025
Eric
Hi
4/10
Poor
03 Nov 2025
Barbara
I have never been in a hotel that did not have carpeting in the room. I did not bring slippers, so walking on the bare floor was uncomfortable. The bed mattress was super soft and the multiple pillows had no support even when doubled up. Very unpleasant room.
6/10
Pleasant
08 Oct 2025
Marianne
There was a large field behind the hotel to walk . It wasn't lighted.
Leisure Pet
2/10
Poor
05 Oct 2025
cheruku
I never experienced this terrible experience, room was very dirty.
Leisure Family
8/10
Excellent
30 Sep 2025
Julia
The only thing I didn’t like the breakfast …
6/10
Pleasant
28 Sep 2025
Rachel
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Friends_and_family Friends
8/10
Excellent
22 Sep 2025
Shakonwaretsi
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Friends_and_family Family
4/10
Poor
20 Sep 2025
David
No elevator, TV & bedside lamp did not work, mattresses sagged, curtains were not designed to be closed to block out light, door keycards did not work well, shower curtail would not stay closed because it was installed improperly, and breakfast juices were watered down. Price paid was way too high for condition of property. This motel tarnishes Quality Inn's good name.
10/10
Exceptional
05 Sep 2025
Natalia
Overall good service. I got a disable room and quite close to the lobby and couldn’t really sleep the last night due to some noise. Other than that it was great!
Leisure Friends
10/10
Exceptional
02 Sep 2025
Luz
They didn’t clean the room
Leisure Family
4/10
Poor
01 Sep 2025
Jair
Bathroom fan was so noisy, the breakfast was so poor, not even a fruit in their selection.
Leisure Family
10/10
Exceptional
30 Aug 2025
Elliana
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Leisure Partner
2/10
Poor
25 Aug 2025
Pawankumar
Whe
10/10
Exceptional
24 Aug 2025
Douglas
Pretty decent place, close to everything
Leisure Partner
8/10
Excellent
31 Jul 2025
Larry
Bed mattress was bad
Leisure Family
6/10
Pleasant
29 Jul 2025
Verified traveler

It was an okay stay

Bed was comfortable, toilets flushed, shower was hot and the AC worked. Staff was friendly and always available to assist. Sheets had stains. Need to remove the old stained chairs and lampshades from the bedrooms! There were no protein options for breakfast, mainly carbs, so no options for diabetics. The hotel is in need of maintenance. Our room had a very old pocket door for bathroom that was broken and would not completely shut. The window lock was broken in my moms room so the first floor window was open to outside with no screen (we got it to lock using a knife). Drapery is old, ripped and stained. First thing you see when you walk into the lobby is a 10Ft dead tree. Not all rooms have privacy locks on the door. Very poor lighting in the rooms. Mini fridge worked, but there was food left in it from a previous guest. They were unable to accommodate my mom with a room near the rest of the family, she was on the opposite end of hotel down a long smelly hallway (with a broken window lock), we ended up having her stay with another family member.
Friends_and_family Family
4/10
Poor
28 Jul 2025
JERROD
The blankets were disgusting. Stains on the covers. The was mold in the AC and the floors were not clean. I do not reccomend staying at this hotel.
Leisure Family
6/10
Pleasant
17 Jul 2025
David
older facility
Leisure Partner
2/10
Poor
15 Jul 2025
Paul
The room was horrible! The ceiling was falling apart and the curtains were ripped with stains all over them
8/10
Excellent
14 Jul 2025
Onekia
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Leisure Family_with_children
4/10
Poor
13 Jul 2025
glenda
Smell of cooking indian food overwelling low water pressure in shower breakfast was pathetic apples only fruit coffee terrible
Leisure
4/10
Poor
11 Jul 2025
Paul
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Business Family_with_children
2/10
Poor
23 Jun 2025
Jason
The rooms were incredibly dirty and in disrepair
Leisure Family_with_children
10/10
Exceptional
09 Jun 2025
Thomas
It was good except for a spot on the ceiling above 1foot wide and a couple of feet long that needed to be patched and painted
Friends_and_family Family
6/10
Pleasant
01 Jun 2025
HendryKishore
Room wasn’t clean and breakfast is not good.
Friends_and_family Family
4/10
Poor
19 May 2025
jayabhaskar
Pretty basic breakfast option, the air conditioner was pretty old and not efficient, had to be manually operated. There is no lift, just in case if you happen to carry luggage, then you world have to lift it up through stairs. It’s basically a pretty old hotel, but follows hygiene and cleanliness.
Leisure Family
8/10
Excellent
18 May 2025
Kahadi
Not the cleanest environment
Leisure Family
6/10
Pleasant
03 May 2025
Elicia
When we pulled in , the property looked abandoned. The stairs leading to the lower parking lot looked unsafe . There was glass in the parking lot . The bathroom was not clean and the toilet kept clogging up . The mattress was comfortable, but every time one of us moved , it would squeak . Benton was cold and we had to wait for it to warm up . Not impressed at all .
Leisure Partner
6/10
Pleasant
26 Jan 2025
Jacob
The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Leisure Self
2/10
Poor
18 Nov 2024
James
Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Leisure Pet
8/10
Excellent
16 Nov 2024
David
The room and service fine. No issues there. The breakfast options were few and they were out of some essentials such as orange juice
Partner
10/10
Exceptional
05 Nov 2024
Chelsha
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!
Leisure Partner
10/10
Exceptional
27 Oct 2024
James
Professional and pleasant Hotel staff… quiet and clean room !
Business_and_leisure Pet
4/10
Poor
12 Oct 2024
Maureen
Website makes it look so much nicer. Rundown.
Family
4/10
Poor
08 Sep 2024
LIZ
Room had old furniture Capet not cleaned stains on the walls bed just ok room was for handicapped people.
2/10
Poor
31 Aug 2024
Vikas kumar
Zero security staff, cheap breakfast options, dirty rooms with any bare lighting inside.
Leisure Family
2/10
Poor
29 Aug 2024
luis
Everything was too dirty, the walls were stained, the blankets were dirty, the carpets were black, the bathroom didn't work, it had a strange smell, the walls were also broken, they changed our room to \"a better one\" and it was the same.I would never go back even if they paid me.
Leisure Family
2/10
Poor
27 Aug 2024
sean
Very dirty, moldy and smelled. Stains on furniture and bedspread.
Leisure Family
6/10
Pleasant
25 Aug 2024
Verified traveler

Nice stay

Reasonable stay. Worth the money. No complaints!
Friends_and_family Family
6/10
Pleasant
23 Aug 2024
Carlos
Like the staff very much--Sam and housekeeping.
Breakfast lacking compared to other places we have stayed.
Leisure Family
6/10
Pleasant
18 Aug 2024
Amanda
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
8/10
Excellent
14 Aug 2024
Dennis
Needs were very comfortable. The hotel was quiet.
Leisure Partner
2/10
Poor
11 Aug 2024
Tetiana
Very dirty hotel
Leisure Family
4/10
Poor
09 Aug 2024
Timothy

Poor quality inn

Our hotel room was way overpriced. It was over $200 for one night where the “quality” of this quality inn was at about $75/night. The ceiling had a patch in the drywall, the ac unit barely kept the room cool, the tubs faucets weren’t secured to the wall. Overall the room was decently decorated but just in poor shape. Definitely not a great value. Would be fine if price was more reasonable.
Partner
10/10
Exceptional
04 Aug 2024
NELSON
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Leisure Family_with_children
10/10
Exceptional
04 Aug 2024
Kelly
Staff was very friendly.
10/10
Exceptional
23 Jul 2024
Atmanand
Good
2/10
Poor
17 Jul 2024
Santhosh
No elevator in the property and they assigned smoking room initially. Property appear to be old and not maintained well. Not worth for the money paid
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
joan
Very good
4/10
Poor
08 Jul 2024
Sandra

You Get What You Pay For

I booked cheap- and I guess got what I paid for… Lesson learned
We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage.
The breakfast waffle was yummy
Partner
8/10
Excellent
07 Jul 2024
Jimena
Great value for money at 30 min from Niagara Falls State Park
2/10
Poor
06 Jul 2024
Umeshkumar
When we entered the premise, the staff looked sleepy and was not answering properly. Also the property condition was very poor. Breakfast was the worst. No bagel or cream cheese and bread was stale. The morning staff was also worst. when we entered the room, there was some wierd smell like the room and we had to turn on AC for and hour and then enter. everything was either not clean or was broken or half broken. Will never come her again
Leisure Family_with_children
2/10
Poor
06 Jul 2024
Jim
front desk staff was aggressive and nasty… stated if i didnt like the pricenof the hotel imcould just check out.. immediately got very hostile when questioned about the room cost.. facility was very outdated and old looking.. smelled.. i didnt trust even drinking the tap water.. gross place
Leisure Friends
4/10
Poor
03 Jul 2024
Kimberley
Dumpy, poor conditions of rooms, loud fan in the bathroom, poor lighting in the rooms, dingy, old carpet. Coffee was not good. Basically only carbs offered for the breakfast. I do not plan on ever staying there again.
Business_and_leisure Self
6/10
Pleasant
24 Jun 2024
Karthik
Stay was good. But the hotel is outdated ,high rates for a hotel in a sleepy town
Friends_and_family Family
8/10
Excellent
14 Jun 2024
Randy
Good location and very clean.
Leisure Self
10/10
Exceptional
13 Jun 2024
Robert

A Great Budget Stay

A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Partner
10/10
Exceptional
27 May 2024
Chiranjib
Excellent
Leisure Family_with_children
4/10
Poor
19 May 2024
Jack
Waited 5 minutes for someone to meet at front desk.
One of the 2 keys worked in the door. Room smelled terribly musty, stains on the curtains and walls, flys in the drains and all around the shower/tub, cigarette burns in the bedding and it appeared the floor had not been vacuumed in quite a while.
Broken glass laid in the outside of the window sill, alluding to the window had been recently broken.
Tried to speak to the attendant but wasn’t around at night and the amount of “mentally unstable” people in the lobby and outside made it just uncomfortable and we left.
Leisure Family
8/10
Excellent
08 May 2024
Darren
Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Leisure Family
10/10
Exceptional
01 Apr 2024
Susan
Staff were very friendly and accommodating.
Leisure Partner
4/10
Poor
04 Mar 2024
Teri
Curtain did not close for privacy
Leisure Partner
6/10
Pleasant
22 Jan 2024
Monica
The room smelled like smoke. The room was freezing. Beds weren’t comfortable. Thank god I was with somebody, because I would not have felt safe checking in alone. Be cautious.
Leisure Partner
2/10
Poor
01 Jan 2024
kevin
I had to cancel and didn't get a refund
Leisure
8/10
Excellent
29 Nov 2023
Rian
Quiet and what was paid for.
10/10
Exceptional
12 Nov 2023
William
Sink in bathroom drained very slowley,.toilet handle was broken Or loose from hinge
Leisure Family
8/10
Excellent
09 Nov 2023
Stacy
Very good!
4/10
Poor
18 Oct 2023
Verified traveler

Not happy

Not happy with room and nothing done to correct it
Friends_and_family Family
6/10
Pleasant
15 Oct 2023
Debbie
The bathroom ceiling had huge cob webs. The tub had a spot that could of been scrubbed off easily.
Leisure
4/10
Poor
15 Oct 2023
Marissa
Not clean. Breakfast was sparse. Smelled like smoke in hallways.
Leisure Friends
2/10
Poor
29 Sep 2023
Nagaraja

Won’t recommend it to anyone

It’s very old building and very noisy
Heater/AC gives big noise when it starts each time and disturbs the sleep
Bathroom sink and tub were clocked and water won’t go properly, we have to wait until water goes away to reuse and all soap sticks to the tub walls, overall it’s not worth of the money it was charged
Nothing was in breakfast except white bread, pancake mix and coffee
Friends_and_family Family
6/10
Pleasant
21 Sep 2023
Christine
We called the front desk to ask for an additional pillow and blanket. They were unable to supply.
Leisure Friends
8/10
Excellent
10 Sep 2023
farhad
Sam was very courteous and helpful
Business Family
10/10
Exceptional
06 Sep 2023
Yenny
Room was comfortable, well equipped and clean, just the dark curtains could be wider to cover the whole window.
Leisure Family
4/10
Poor
05 Sep 2023
DEBORAH
The people who work there were very nice.

Our room smelled like dust and the door did not close properly. Also, the toilet kept overflowing.

This place is in serious need of major upgrades and remodeling. I would not advise sending anyone there until the owners of the hotel invest time and money on remodeling and fixing the issues.
Leisure Family
8/10
Excellent
27 Aug 2023
Denise

Quality Inn

The front desk clerk was young and very disrespectful. He tried not to rent to me!
Self
10/10
Exceptional
24 Aug 2023
Selvarajah
Reasonable price with all facilities
Leisure Family
4/10
Poor
21 Aug 2023
karthik
This is two star hotel worth of 100$. Night not more than that.. old building and decent furniture.
Leisure Family
10/10
Exceptional
10 Aug 2023
James
Close to olcott for fishing
Leisure Friends
6/10
Pleasant
08 Aug 2023
Steve
Beds need upgrading, bathroom needs minors repairs
Leisure Family
6/10
Pleasant
08 Aug 2023
Brad
Front desk staff great. Breakfast limited. Room dirty
Leisure Partner
2/10
Poor
07 Aug 2023
veeresh
Worst front desk service. The front desk person was not cooperative.

The room which we got was having lot many issues. Bath tubs were clogged and wash basins are also clogged. Even after reporting the issues, they did not repair or exchanged the rooms.

One of the worst experience I have encountered with this reservation. In future, I will not be preferring this hotel and Expedia as well for tagging with such worst quality properties.
Leisure Family_with_children
4/10
Poor
02 Aug 2023
Francisco
Property needs an upgrade RUSH!
Filthy carpet and bugs in drawers!
Leisure Family
6/10
Pleasant
01 Aug 2023
Gurcharanjit
Clean but outdated in need of repairs. Beds were not very comfortable.

Location & surroundings

Quality Inn Lockport
551 South Transit Street, Lockport, United States

Explore the mapShow on GoogleWebsite

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 21 more nearby hotels

Quality Inn Lockport

37 hotel photos