Auburn House Hotel

United States , Sacramento - CA
Auburn, 13490 Lincoln Way
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20 reviews shown

10/10

Exceptional

08 Mar 2026

Michael

It was my third stay at this place. Well, it is a low stars, but the price is low too. What was good, that I have got everything I could expect for the price: clean room, working climate, all bath amenities, fridge, microwave, coffee. The breakfast was marginal, but all needed for a long day. Perfect stay for a working man on the road.

8/10

Excellent

03 Mar 2026

Mario

Besides needing batteries for remote, it was fine

Self

8/10

Excellent

23 Feb 2026

Andrew

Well it was only for a night and it was cheap but the TV was completely screwed up. Lines all the way across it and hardly any picture. Also dropped something under the bed and when I went to retrieve it I found a bunch of grapes under the bed. Like I said it was only for the night but bad TV and unlcean

2/10

Poor

19 Feb 2026

James

I made a reservation and when I arrived they said it had been canceled due to overbooking. This was a major inconvenience given it was late at night and snowing. They were not even apologetic. I was not impressed.

10/10

Exceptional

18 Feb 2026

Byan

They were so awesome and getting me in last second during the storm. The shower did need maintenance but they let me use another rooms shower right away. Awesome quick stay.

10/10

Exceptional

15 Feb 2026

Peter

Very pleased with the quick check in and room quality.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

John

Property improved from old Rodeway which wasNSG

Self

8/10

Excellent

10 Feb 2026

Anna

Room was clean. Staff was good. Elevator was smelly.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Michael

First room we were assigned the television didn’t have a cable box, so we were assigned a second room. Second room was dirty with floss sticks on the floor/toilet paper on the floor of the bathroom. We were never given WiFi information or where the continental breakfast room was. Funny, the desk clerk told us we should have stayed at the Red Lion across the freeway… An old tired hotel….

Business Partner

8/10

Excellent

25 Jan 2026

Thomas

Despite the age and condition of the place, they make it work Shower head is quirky, and the hvac is far too noisy, but we got used to each other in the end. Thanks to a crack cleaning staff, the floors remain in good shape.

2/10

Poor

25 Jan 2026

javier

Because I check in after midnight it’s a no show my room got canceled

6/10

Pleasant

24 Jan 2026

David

Right price and convenient in the way to Tahoe.

Leisure Family

2/10

Poor

20 Jan 2026

The heater is so loud and I cannot sleep

2/10

Poor

18 Jan 2026

Sachiko

Had roach problem. Saw cockroach crawling the wall near bed so had to kill it with towel. But it wasn't only one. Also there was old food left in the fridge (I don't know from when) and inside fridge wasn't clean. The room had many stains everywhere. I asked the hair dryer and the front desk brought / installed it but the handle part was sticky. TV remote was not working and there seemed to be only one channel available. Big question if or how the room is cleaned.

Leisure Self

8/10

Excellent

18 Jan 2026

Marisa

Room was clean but there was like old stains on towels and the carpet. The major issue I had was that they left a dirty towel in the room when I came in and the shower was leaking all night. I paid like nothing though so I can’t complain too much LOL. Staff was nice tho

6/10

Pleasant

14 Jan 2026

Timothy

No heat in the room but after pushbacking on their pushback they refunded 100% when they were only going to refund 40% complaining that they were charged a fee by the booking platform - so when I asked the guy whether I should call the booking platform and ask them for the other 60% is when he refunded the total price. THEN the booking platform gave a bonus BESIDES

Business

2/10

Poor

12 Jan 2026

Paula

Where to start. Torn hole the size of a volleyball in comforter, I mean tattered with a big chunk missing. TV remote was missing back so they used scotch tape to hold the batteries in. Coffee maker was broken, though they did bring a working one. Toilet was broken, a seal. When I flushed didn’t work and water came gushing out from the base of the toilet. When I reported it the front desk was rude like it’s my fault. Moved me to a different room right next to the freeway, windows do old the noise was so loud I had to sleep with the tv way up to not hear it. When I moved rooms and asked for extra blankets front desk said rudely you have a heater. She did guve in and hit them to me. Same blankets from other room, comforter with huge hole. I was in town for my sister’s memorial service and didn’t have it in me to change hotels otherwise I would have. The pillows are so old and either flat or some weird lumpy shape. Has to have been there for years and years. Gross. I can’t believe hotels.com would have this horrible hotel at their site. The man who checked me in was nice. That’s about it.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Richard

Window wouldn't close. Some lights didn't work.

Self

2/10

Poor

01 Jan 2026

Jen

The only thing nice about this Hotel is the name. It was the filthiest hotel I've ever stayed at. If there was another option we would have left and forfeited the money and stayed elsewhere. My entire family was appalled. There was hair and dirt on the toilets and on the ground, a large toenail on the bed, and bugs in the shower. We literally slept and left. I would never recommend this hotel, in fact, it should be reported to The American Hotel & Lodging Association (AHLA). Zero stars.

Family

6/10

Pleasant

30 Dec 2025

Ross

Hot tub was unavailable and tub was a little dirty but over all 3 out of 5 stars

Leisure Self