Name: Auburn House Hotel
Address: 13490 Lincoln Way, Auburn, 95603, US

2/10

Poor

09 Jul 2026

Christopher

What a dump; easily the most dingy hotel I have stayed at in at least two decades

Saggy mattress, old furniture and carpet , just gross really and it smelled like old cologne and mildew

The hot tub was in disrepair , the pool was gross and dirty

Most of the people in the hotel were super sketchy , seemed like methed out Section 8 housing people

The self serve breakfast was a joke

6/10

Pleasant

08 Jul 2026

Brett

The a/c didn't work properly, not cooling, the in room coffee maker was missing parts rendering it useless, and the mini fridge the freezer was complete ice and leaking out onto the carpet around the fridge.

Self

10/10

Exceptional

06 Jul 2026

Davis

Everything was good 👍. Need to get the pool and hot tub repaired.

Partner

6/10

Pleasant

05 Jul 2026

Suszan

Staff was nice. The hotel is old and definitely needs updating. It was hard to sleep as you can hear cars driving by. It has single pane windows and being right next to freeway there is no way to block it out.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Francesca

We stayed during Western States weekend, and we chose this hotel for the lower price compared to what was available in town and we knew what we were getting, having been here before. With all that said: our non-smoking room smelled of smoke+ other accumulated smells, retained by the old carpet and the old window drapes. The room was spacious (king bed), the fridge and microwave were working. It would be nice to see some more care placed into these rooms.

Partner

4/10

Poor

30 Jun 2026

Robert

The bed was comfortable, the AC worked fine, shower water was hot, and the breakfast, although simple, provided me my coffee and fresh whole fruit, and yogurt. Now for the negative. Our room had lots of issues; safe was broken (staff said the safe vendor contract had expired and the safes were abandoned in the rooms), window wouldn't close all the way leaving a 3\" gap for the highway noise to come in, 2 burn holes in the worn out carpet, clothes cabinet drawers were broken and were off the tracks, faucet for shower wouldn't shut off completely, towels would leave a layer of fine lint all over your body (especially if you have razor stubble). I would have to spend a few minutes wiping off the lint after toweling off. The 2nd floor entrance sensors on both ends of the hallway were broken so once you went out you couldn't come back in through that door and had to go to the elevator. We were there 4 days and never had any room cleaning, nor did I notice the dirty hallway having been vacuumed. On the whole it seemed this place just was not being kept up.

Partner

4/10

Poor

30 Jun 2026

JAY

Hotel is really run down. Shower would not turn off all the way, AC did not cool room down, hot tub was not filled and blocked off, exterior door to hallway did not shut properly, the exterior stairs had garbage and cigarette butts on landing. The rooms the I80 traffic is very loud. When I mentioned shower and AC problems to front desk I was told they were aware of the problems but owner does not want to fix anything.

Self

2/10

Poor

29 Jun 2026

Lauren

Not a well maintained or clean place.

Friends

6/10

Pleasant

29 Jun 2026

Cynthia

The check in staff, Thomas was great. Very helpful. After that, not so great. No phone in room. Had to go to front desk to ask for a plunger. They couldn’t find one. Ended up picking one up while I was out. Bathroom light was on a timer outside the door so lights went off several times on us leaving us in pitch blackness with a sub par toilet. Tv was poor quality. Bed was uncomfortable. Breakfast selection was adequate but we had to inquire where it was located. No do not disturb to put on door when out.

Partner

8/10

Excellent

27 Jun 2026

Reginald

Easy highway access. Nice staff.
Nothing outstsnding, but the room was clean and th bed was comfortable.

The oncluded breakfast has the choice of toast, cereal or pancakes... no fruit.

Overall, reasonable for the price, but a little effort on breakfast would sway me to stay again when in town on business.

Self

6/10

Pleasant

23 Jun 2026

Deborah

Very affordable. You get what you pay for. Helpful and kind staff.

Family_with_children

2/10

Poor

22 Jun 2026

Todd

You get what you pay for...frayed towels, stained sheets and bed covers, rude & absent front desk clerk, TV didn't work, no soap only shampoo packets. I could go on but you get the idea.

2/10

Poor

14 Jun 2026

Maythe

El peor lugar del mundo. Entiendo que no debo esperar una súper experiencia por el precio. Pero hay cosas que son básicas y deben mejorarse . El colchón estaba pésimo en condiciones pauperrimas , y de sus instalaciones ni hablar .

Partner

2/10

Poor

12 Jun 2026

Richard

The breakfast was ok.

No one at the desk when we arrived.

Room was differ made up

No shower curtain.

Just a BAD experience, will not go there again.

Friends

6/10

Pleasant

10 Jun 2026

John

This is a budget motel. That said, it was OK for the price we paid. The room had fresh paint, was clean, and the bed was comfortable. The microwave looked like it was from the '80's, but it still worked. The fridge looked old as well. No phone in room so I tried to call the desk with my cell, just to find out the website phone number has been disconnected. I had to go to the office to report the TV remote only did on/off and volume, and was stuck on a station running a men's, and then women's, wrestling matches !!! The staff member told me the website has their old phone number and he gave me the current phone number. He promptly came to our room and fixed the TV remote problem. Breakfast was 3 inch thin pancakes that came out of a novel looking metal oven box after riding down a belt as a puddle of batter getting cooked on the way to the other end where it falls out onto your pre positioned plate. About 4-6 make a serving. There was no butter but there was maple syrup. I ate them. I do not recommend them. There was no juice, per se, except for one container that had what looked like orange juice but I think was actually Tang or something similar. There were bagels and cream cheese which is what I opted for. Awful Annies breakfast/lunch restaurant is next door and has good breakfasts available. I would recommend AA if you want a REAL breakfast. I would stay there again for 1 night if travelling alone. I wouldn't bring my wife here again. She was less impressed.

Partner

8/10

Excellent

07 Jun 2026

julie

This is a two star hotel with a very reasonable price. It is old and doesn’t have any charging setups -not many plugs at all. Road noise was very loud but we used ear plugs and the bed was comfy and air conditioning worked well. We would absolutely stay there again

Partner

4/10

Poor

07 Jun 2026

Nikki

Nothing special

Partner

6/10

Pleasant

07 Jun 2026

Jonna

The hotel was easy to locate, just off the highway. The night clerk was very abrupt and unwelcoming. The hallways smelled of stale cigarette smoke and pot. The room was okay. The morning clerk was very welcoming and helpful. Several individuals seemed to be tenants rather than patrons passing through. No breakfast, coffee only in the lobby.

2/10

Poor

06 Jun 2026

James

Terrible living conditions

10/10

Exceptional

03 Jun 2026

Lanell

This was a nice surprise to show up and have to be in town for a couple days. This was a gem on top of the hill. The room was so clean and the beds were so comfortable and the environment around was wonderfully set up their fire pits with sitting areas outside your room plenty of space and felt extremely safe. Will never stay anywhere else when I’m in the area. I will even drive up from Sacramento to stay at this hotel wonderful location. Hope to visit the bowling alley next time.

Self

8/10

Excellent

01 Jun 2026

Kevin

First, most everything was good to very good; things were clean, the staff friendly and helpful etc etc.

Specifically, and to address some of the shade other people have written about this place. This is a hotel at a certain price point and for this price point it was solid. Was it the Four Seasons? No, obviously not, but because of the friendly staff, clean rooms, inexpensiveness and the fact it was easy to get to count for a lot.

My only real suggestions for this place would be to upgrade the pillows, have an extra blanket in the room or use heavier bedspreads and finally, have some protein option for the breakfast bar and stop stocking \"red delicious\" apples because everyone knows they are mealy garbage apples. *The breakfast bar was the smallest I've ever seen, it had breads, butter, jelly, weak coffee and I think pancake or waffles etc, but no proteins.

Some other random bits. Yes, it's on a busy road so if you are sensitive to morning road noise you should know that, but if you are you should be bringing ear plugs anyways.

Overall I would not only stay here again I would recommend it to others. It's not a destination stay, but a safe, clean, functional place. There's a good breakfast place next door and a really cool market that sells fresh fruit and pies on the other side.

4/10

Poor

30 May 2026

Aubrey

Room was dirty. Staff was nice.

Self

6/10

Pleasant

30 May 2026

Matthew

The bathroom had mold stains

Family

4/10

Poor

25 May 2026

Yeny

This is a truck stop motel. It was noisy, lots of truckers smoking and drinking outside on the premises. Had my family including a 5 year old and it just fell unsafe. Not recommended for family

Family_with_children

2/10

Poor

25 May 2026

Vasiliy

Will never stop there again. Problem with AC, problem with card keys, problem even with hot water

Family

6/10

Pleasant

25 May 2026

marilyn

I would have liked to experience their breakfast and pool, but since the pool was under maintenance and breakfast didn’t open until after we had to leave, I can only comment on staff, cleanliness, and parking. Staff was helpful and able to assist with all my needs. Parking was plenty and without issues. Cleanliness is not their string point, but they got the job done. For the price I paid, I felt I got my money’s worth for sure. I get to stay another night so I’ll be able to get breakfast in the morning. It opens at 6:30 and closes at 9:30 so if you have to leave early you’ll miss out.

10/10

Exceptional

25 May 2026

Andrew

The location is GREAT

Pet

4/10

Poor

25 May 2026

Jennifer

The room was not clean. The toilet had dried pee on the seat and there were hairs in the tub. The sheets had stains on them. The pool and hot tub were closed.

Friends_and_family Family

2/10

Poor

24 May 2026

Lori

This hotel room was absolutely disgusting not clean at all. Was there with three kids, I do not recommend.

Friends_and_family Family

6/10

Pleasant

24 May 2026

joseph

Hotel was ok not great but not bad staff was short staffed same lady that was at front desk was also upstairs cleaning rooms or doing breakfast, breakfast had the pancake or waffle machine broken so only cereal, bagels, or toast the rooms were clean but they do not clean room unless requested and they also don’t clean the room if your in the room also room keys constantly stop working so have to wait at front desk for someone to come to help you out with room key

Friends_and_family Family

2/10

Poor

22 May 2026

Rylee

It was extremely dirty in the whole room and my refrigerator door just fell off

Partner

10/10

Exceptional

19 May 2026

Yerson

Buen servicio excelente

Family

4/10

Poor

18 May 2026

Angel Aguilar

The sink water was clogged up it would fill up with water.

Partner

4/10

Poor

16 May 2026

steven

Paid, Stayed, 7-days. had to change room, after first night.\" Room not cleaned, coffee maker & micro wave filthy. Bathroom-Fan & wall mount A/C, Loud & Noisy. Asked to have this attendened to. Returned 8-hours later and nothing. I insisted on another room.
New room as one expect clean! King bed matress lumpie. Asked for new bath towels, and nothing, Asked to have room made up 4th. on forth day, Nothing. Went to front desk to get towels in person and & got them.
Checked out, only hope the next person gets a clean room...

Self

8/10

Excellent

09 May 2026

Karen

The pool is closed for an extended period of time due to the hot tub issues. The older manager is nice-ish when you are in the room, and generally lenient but she's stern. Also, the blow dryer didn't work in rm 139. Although...just to let the general public know, they have roaches right now.

6/10

Pleasant

28 Apr 2026

Ramesh

Parking areas not well Maintained

2/10

Poor

28 Apr 2026

Reyna

Rating: 1/5 Stars
I am writing this review to warn other travelers about the abysmal conditions I encountered during my recent stay. This was, without a doubt, one of the most poorly maintained and unsanitary hotel experiences I have ever had.
The room was in a state of serious neglect. The cleanliness was non-existent:
• The Bedding: The comforter was stained and visibly dirty.
• The Fridge: The mini-fridge was disgusting, featuring long, dried stains on the exterior and a freezer interior that was coated in thick frost, food debris, and hair.
• The Carpet: The flooring was stained and contained debris throughout the room.
• Trash: We even found previous trash (a pack of used pills) wedged between the headboard and the mattress.
Beyond the lack of cleaning, the maintenance of the room was a safety and quality concern. We found:
• Broken and cracked lampshades.
• Furniture propped up by a plastic cup rather than being properly repaired.
• A messy, concerning setup of electrical cords and power strips behind the fridge, which appeared hazardous.
I brought these issues to the attention of the hotel, but the state of the room was completely unacceptable for a paying guest.
I cannot recommend this property to anyone.

Family

8/10

Excellent

27 Apr 2026

John

AC was great, room was older but ok. Walls are thin and if it wasn’t for the AC, the coughing and snoring in the next room kept me awake. Bed was a bit soft, bouncy and the springs would creak. No hair dryer. Trash from previous guest in the bathroom was not emptied. Staff were great. Breakfast was ok.

Family

10/10

Exceptional

27 Apr 2026

Francisco

This is a great stay if you are planning a weekend trip or if you have a race in that area. We stayed here for the Canyons Endurance Run. It was close to the start/finish line.

Partner

2/10

Poor

27 Apr 2026

Anna

The first room smelled terrible. The carpet was filthy the sink wouldn’t drain the toilet was broken and there weren’t light bulbs in the lamp. We changed rooms to the third floor then the elevator broke. We took the stairs and the door stays locked at all times and couldn’t get in.

Partner

4/10

Poor

26 Apr 2026

Miriam

This stay was unacceptable. The room was dirty and poorly maintained; stained carpet and bedding, a leaking and dirty fridge, dust and debris everywhere, and damaged fixtures. Under the bed and even at the bottom of the mattress there was visible trash.

We couldn’t even sleep comfortably because of how unclean it was. It clearly was not properly cleaned or inspected before check-in.

This falls well below basic hotel standards. I am requesting a refund and would not stay here again.

Family

2/10

Poor

26 Apr 2026

Teresa

First room we got had a clogged toilet (with stuff in it) so we got another room. The second room had a clogged sink.

Partner

8/10

Excellent

22 Apr 2026

Graeme

Great value , close to amenities

Self

10/10

Exceptional

21 Apr 2026

Rolando

Enjoyed my stay

Partner

10/10

Exceptional

19 Apr 2026

Sara

I enjoyed the stay very much!

Self

2/10

Poor

01 Apr 2026

Derek

Front desk staff was nice, and thats where the good qualities end. The room was absolutely filthy. I could have forgiven the dirty floors and hairs all over the bathroom, but I was out the second we pulled the bedsheet back and found a used joint and ashes in between the sheets. Thankfully, the front desk staff was nice and understanding and processed a refund with no questions asked. Avoid this place like the plague!

Friends_and_family Family

2/10

Poor

31 Mar 2026

Jamie

Smelled of cigarettes. I found a cigarette butt under my bed. The floor was yucky. There was no waste basket. Electric outlets did not work properly. The cooling unit did not work properly. The bathtub was clean and I did enjoy a bath.

Self

8/10

Excellent

29 Mar 2026

Peter

Great breakfast buffet.

Friends_and_family Family

2/10

Poor

25 Mar 2026

Sheila

The room wasn’t very clean. And there wasn’t a remote to the tv

Partner

6/10

Pleasant

21 Mar 2026

Christopher

Pool looks old and long over do to be resurfaced ac unit panel that was in my room was broken and had to operate it by stoning pen inside to push the button and lights didn’t work we had to use the ones on the head board and the room smelled of heavy dog urine or just dogs in general