Name: Hilton Garden Inn Sanliurfa
Address: Karakoyunlu Mah. 11 Nisan Fuar Cad., 3, Sanliurfa, 63100, TR

10/10

Exceptional

12 Jul 2026

Omar

Staff exceptionally helpful, plenty of parking spaces

Family

10/10

Exceptional

20 Jun 2026

SAYED

Excellent location. The staff were very understanding and helpful. The property was clean, the room was spacious and clean. A wonderful stay overall

Friends_and_family Family

10/10

Exceptional

23 May 2026

Huseyin Attila

Great breakfast, clean rooms, good service, thx,

Self

8/10

Excellent

23 May 2026

Huseyin Attila

Clean room and kind staff. Breakfast is really great with local delicacies..

Self

10/10

Exceptional

18 May 2026

keith

they did not have a jacuzzi. the breakfast was vary good. property location was ok. there was a large shopping mall within walking distance that had everything.

Self

10/10

Exceptional

17 May 2026

Ozan

breakfast was great. parking available

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Manomita

Nice stafff

10/10

Exceptional

16 Nov 2025

Hussain

Good parking, nice staff, clean, comfortable bed

Leisure

8/10

Excellent

29 Oct 2025

Michael

Room was clean and spacious. There is a pool with jacuzzi downstairs, but small. Breakfast was OK, fruits and salads, bread and jams, omelette station. Located across the street from the Sanliurfa Museum (excellent) and a bus stop where you can catch a bus to Gobekli Tepe. Also near a mall.

Leisure Self

10/10

Exceptional

24 May 2025

Vincent

Great bed, reasonable gym, indoor pool easy parking. Didn’t eat there but did have a drink, which actually was pretty expensive.

Leisure Self

4/10

Poor

27 Apr 2025

Nagareddy

Great Location, but this property should follow Hilton standards. You are charging good, but did kot keep the property clean. Cars parked and no drivers at the entrance. No attendee to help with bags. Staff inside at reception are very nice. Hilton quality is not here..

8/10

Excellent

17 Nov 2024

Mustak

Excellent. Thank you

Leisure Self

10/10

Exceptional

11 Nov 2024

Holly

Friendly staff, close to museums.

6/10

Pleasant

23 Jun 2024

Andrew

Their AC in the rooms and the lobby and restaurant seem to go out a lot during the heatwave. Bad time for no air conditioning. The room I had wasn’t properly cleaned each day so I had a dirty bathroom. Great location by the main museum and by a AVM mall. Staff was friendly and helpful. The message lady in the spa did a great job.

Leisure Friends

2/10

Poor

14 Aug 2022

Salem

Air conditioning is very bad and the staff couldn’t fix it or apologize for this situation

Leisure Family

6/10

Pleasant

10 May 2022

Roger

Good room. Clean. Staff incredibly indifferent. No help with luggage. Room service food very poor.

Partner

4/10

Poor

07 Mar 2022

VINIT

Bad hotel

Rooms are petty bad for this category of hotel, specifically the bathroom was too small and uncomfortable. You could find better hotels at half price.
My dinner & breakfast was included but staff was confused regarding that & after few minutes they confirmed that. It was very difficult communicating as staff could not speak English.
The worst part was dinner, the guy first said there was 3 course meal offered so we ordered soup pasta and grilled chicken but after sometime he comes & tells us that it's just a 2 course meal which serves only pasta and soup. The only good part about our stay was breakfast.

Partner

10/10

Exceptional

28 Nov 2021

VICTOR

Excellent hotel

Every was excellent

Partner

10/10

Exceptional

28 Nov 2021

VICTOR

Excellent hotel

Very good hotel, with a good location (100 mts of a huge shopping mall) and very good relationship between quality and price

Partner

8/10

Excellent

24 Nov 2021

David

Had s c

Partner

6/10

Pleasant

23 Nov 2021

Sinan Can

The air conditioner and the refrigerator were out of order We had problem with the automatic keys several times and had to wait for the staff to come and fix them. They didn’t have real coffee for breakfast. Everything was too poor to be a Hilton hotel experience

Partner

6/10

Pleasant

20 Sep 2021

gailey

No valet to help with the luggage
Had to ask for help and that was iffy

Leisure Friends

4/10

Poor

09 Sep 2021

Almuhannad

Al’s Turkey trip

Poor condition overall, AC does not really work . Cleanness is marginal. Breakfast is average. Location is good and adjacent to the shopping mall and close to the historic attractions

Partner

10/10

Exceptional

11 Aug 2021

feraz

Best hotel and service in sanliurfa

Always the best service at this hotel
Mohammad at reception did everything he could to make it a pleasant stay
Thank you
I treat this place as my home away from home

Friends_and_family Family

8/10

Excellent

14 Jul 2021

Verified traveler

Overall the stay was good. However a little more effort in maintenace is urgently needed!

Friends_and_family Family

2/10

Poor

22 Oct 2020

K3

The Hotel had no AC and was 25-26c in room at night they couldn’t even get us a fan, other than that property was nice with great location, but on vacation we only use Hotel to sleep and we can’t sleep in a “sauna”

Great city

Leisure Partner

8/10

Excellent

15 Sep 2020

Helene

We enjoyed our stay even though there was some adjusment due to the Covid19 rules

The restaurant for example is not the place that we would recommand for a dinner and the breakfast was a simple one

The staff, on an other hand, was friendly and helpfull

Leisure Partner

6/10

Pleasant

27 Aug 2020

Bekir

Comfort but not good service.

Breakfast was not like what I expected. Very simple than simple. 90% of ingridents are ready Staff in plastic Pack. I asked boiled egg which was not in the plate. Room service said strickly they can do omlt omlet. I said how dificult to Cook egg in a boing water. Than she she decided to make it. Bought after 30 minutes after finish our breakfast.

Partner

10/10

Exceptional

10 Aug 2020

Verified traveler

The hotel is in a perfect location for visiting the museums and “balikligol”. The anti COVID-19 measures were acceptable. Room was good!

Leisure

8/10

Excellent

10 Jul 2020

Murat

Buiness in urfa

Good location, very clean, friendly staff.
Not authentic.

Business

8/10

Excellent

01 Mar 2020

Verified traveler

Really, very good. The improvement I can think of is a better grasp of English.

Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

Everything is good specially thé breakfast ans thé staff attention

10/10

Exceptional

07 Jan 2020

Verified traveler

Good stay

Friends_and_family Family

8/10

Excellent

18 Nov 2019

Verified traveler

Comfortable room

Room was very comfortable, bathroom was fair
No porters to carry bags
Breakfast needs more variety

Friends_and_family Friends

6/10

Pleasant

18 Nov 2019

Juan

Our stay was OK, the room was quiet and clean.
It is the standard expected by Hilton.
Nothing to compliment or complaint. Breakfast was average for Turkey standards.

Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

Good place to stay in Sanliufa

Going there to see the Gobeklitepe as well as the museum. Great place to stay that walking distance to city center and museum. I didn't see the bad condition as other people wrote about this hotel. Everything just like a standard Hilton hotel. I am glad that I stayed here rather in the town center that hard to find parking.

Partner

8/10

Excellent

10 Sep 2019

Verified traveler

nice big building with high ceiling. all spaces were large. marble everywhere. very nice.

Leisure Self

2/10

Poor

05 Aug 2019

Berke

stay away from this hotel

at first we were given a room with only 1 bed and the room smell was awful with cigarettes , I complained to receptionist who was not helpful that I told her to check my booking that I had booked a room with 2 queen beds then she called the manager and our room was eventually changed during the night the room was leaking water through the ceiling I callled reception but no answer then I went down to reception and there was no one there so we had to stay in a room which was leaking water in the morning when the receptionist arrived I complained and what answer did I get they said it happens, will never go back to this hotel in Sanliurfa

Family

8/10

Excellent

17 May 2019

Herodotus

This is a good choice in Sanliurfa. It is a Hilton - but perhaps not of the highest standard you might expect. Having said that, the place is modern, functional and has a great restaurant and breakfast. We liked it.

Leisure Partner

6/10

Pleasant

10 May 2019

Verified traveler

Restaurant staff seemed non motivated. I had two meals there and the service was very casual.

Leisure

6/10

Pleasant

19 Apr 2019

Verified traveler

The location is perfect easy to reach all historical places and also to the ring road. The property is not maintained at all. Tear and wear was at the level that one might think the hotel will be closed soon. The room we had was burning from heat due to heater upstairs. Tv channels were not in line with what they have advertised. It was difficult to reach reception as they were not responding. The bell boys were helpful as well as the maintenance guy who was I believe also a cleaner.

Leisure Partner

10/10

Exceptional

11 Apr 2019

SteveOdemis

My wife and I stayed here 2 days during our visit to Gobekli Tepe. The staff at the hotel are very friendly. They all speak english. ( At least the ones we met). They were very helpful with our questions, taxis etc. Hotel is very clean. Food is EXCELLENT. I highly recommend their room service. They are reasonably priced. I stayed in many Hilton hotels in USA too. So I am familiar with their standards. This hotel value their custumers and cares about their comforrt.

Leisure Family

8/10

Excellent

24 Mar 2019

Nesreen

good location and good lobby area. close to shopping

Leisure Family

8/10

Excellent

24 Mar 2019

Nesreen

close to the beach and good breakfast. quite location

Leisure Family

8/10

Excellent

11 Feb 2019

Berke

Good Hotel

it's a good hotel close to the historical places, restaurants, museums and shopping centres

Family

8/10

Excellent

06 Feb 2019

Verified traveler

very centrally located,
the size of the room
breakfast
staff

Leisure Friends

4/10

Poor

02 Jan 2019

Sami

the hotel bad

the room was to hot we could not sleep well

Partner

8/10

Excellent

16 Dec 2018

aadil i

Comfortable stay

Reception was good

No concierge service was available

Room comfortable
Will pass as a 4 star

Partner

4/10

Poor

26 Nov 2018

Verified traveler

Hotel room has cigarette odor. Towels and pillows are also dirty and has cigarette odor.

Friends_and_family Family

6/10

Pleasant

13 Oct 2018

Verified traveler

Checked in late at night. No staff greeted us at brunch to confirm the room number. Some unsatisfactory, possible rotten fruit was set out in the morning brunch. The view from the room was of the parking lot. No perks despite reminding the front desk staff of Expedia Gold Status.

8/10

Excellent

20 Sep 2018

Verified traveler

Decent Hotel with all the amenities that you could possibly wanted.

2/10

Poor

30 Mar 2018

Verified traveler

Room full of fly. dirty, bed is non-comfortable. They denied me my morning breakfast. supper horrible staff and hotel. it does not worth a penny.

8/10

Excellent

22 Jan 2018

Verified traveler

A pleasant and clean hotel in the city center. Good locatin near the main museum and a large mall.

10/10

Exceptional

10 Jan 2018

Verified traveler

Good all-round

Pleasant staff, well appointed, clean room and amenities, good breakfast except for the cordial which is terrible. Excellent view from the balcony outside the dining area. Very good pool.

8/10

Excellent

13 Nov 2017

M Nasir

Air conditioning in the room was not an option. It was by default on heating mode and whatever I could do it won't turn down the thermostat to opt for cooling mode. Had to open windows which were on the road-side with traffic noise. Had a restless night due to that but room itself was fine. Breakfast was good, location was superb and staff were helpful.

Family

8/10

Excellent

27 Mar 2017

Verified traveler

Centrally located in the city. Next to the masjid.

8/10

Excellent

25 Jun 2016

Verified traveler

one of the best in Urfa

very friendly staff, mid-quality rooms, good breakfast

10/10

Exceptional

27 Jan 2016

Verified traveler

Awesome stay at Hilton
Walking distance to major tourist attraction
The piazza mall was literally a 2 minute walk
I really enjoyed the amenities at hotel
The jacuzzi, pool and rain shower was the best
Cebrail and Hakan at front reception made me feel like family
I will definitely return guys

Family

10/10

Exceptional

05 Jan 2016

Mr.rami

Hotel rooms

Actually in the beginning i felt like they said in the heart 'i don't want Syrians people in our hotel' but after that they became polite and gentle, I liked every thing in this hotel every thing is new like 5 stars hotels the toilets, swimming pool, laundry room, every thing is perfect..

10/10

Exceptional

24 Jul 2015

Fatima

A family experience at the Garden Inn

The hotel lived up to the usual Hilton standards, the room was a good size and had all we needed, including kettle, ironing board and iron. We had a good stay at the hotel, the hotel staff was polite but not terribly friendly except for the porter who was a bit warmer. The location was quite convenient too, right next to the beautiful Urfa museum and a few minutes from the main touristic attractions.

Family

8/10

Excellent

21 Jul 2015

Zaher

My best hotel in sanliurfa

Great. Wifi disappeared for few moments.

Partner

8/10

Excellent

25 Jun 2015

leigh

disappointing

Hotel was good but chef at breakfast was rude and would not serve one of our group

Partner

8/10

Excellent

22 Mar 2015

Gray

nice and comfortable

A great hotel. Everything was pleasant but bar service is terrible.

10/10

Exceptional

22 Mar 2015

John B

Sanliurfa

The hotel was delightful in every way. One problem with this hotel is the lack of English among the desk staff.

Partner

8/10

Excellent

18 Jan 2015

Verified traveler

Poor temperature control

Location of this hotel is quite good because it is close to a shopping mall by walking in 5 – 10 minutes.

The air-conditioning was difficult to be controlled. We stayed here in winter. When I tried to adjust the room temperature to 22 C, after few seconds it was automatically adjusted to over 27 C again. I attempted to adjust to lower temperature for many times but in vein. The staff advised us to open the windows instead, but I felt not safe. Therefore we were sweating when we slept.

Family

6/10

Pleasant

18 Jan 2015

ho

Different from what I have booked

I booked a room with 2 queen beds (Queen evolution family room) from Hotels.com, but there was only one bed with a sofa in the room (may be King Bed Evolution Room, and the room size was small). I didn’t ask the staff on the room type because my friend did not want to move after we dropped off the luggage in the room. Besides, we booked a room for 2 persons, but I could not understand why the staff thought this was booked for 1 person, so only one pair of slippers could be found in the room. In fact the staff were very nice but they could be more detailed-minded.

The location of this hotel is quite good as it is close to a shopping mall by walking in 5 – 10 minutes, and you can find a big supermarket, restaurants and shops in any kind here. Walking to Gobekli Tepe is possible in 20 minutes.

The room was clean. We found a plate of fruits in the room but the packing did not indicate whether it was complimentary or not. Therefore I phoned to ask the staff for few times but the staff could not understand what did I ask.

We stayed in this hotel for 6 nights so we did use the laundry service. The price per wash was reasonable (10 liras for each wash), but the price of the 2 in 1 detergent & softener was in the same price too. If I’ll stay in here again I would bring the detergent on my own.

Family

8/10

Excellent

24 Nov 2014

Gray

Comfortable

My stay was perfectly comfortable. The bar staff are completely unattentive however the receptionists were very efficient.

10/10

Exceptional

09 Nov 2014

Carole

Good hotel centrally situated.

My room was comfortable & spotlessly clean. Hotel staff were pleasant & helpful, especially one member of the Reception team who provided me with a map & DVD giving information about the history & culture of Sanliurfa. Requests were handled promptly & efficiently.

I can think of nothing negative to say about Hilton Garden. If I return to Sanliurfa I would probably stay there again

8/10

Excellent

15 Jun 2014

Tasneem

Very comfortable stay

We stayed at the Hilton Garden for 2 nights and had a very comfortable stay. The room was spacious, the beds comfortable, and the biggest plus was the guest laundry where we could use the facilities for only 10 TL. Tea, coffee etc was included in the room. On the day we were leaving I noticed water seeping out of the toilet bowl which I reported at the reception. Hopefully, that may have been fixed immediately. One tip: DO NOT USE the phone. I made only 4 local calls of approximately 5 or 6 minutes and got a bill for 55 TL. That said there was free WiFi which was pretty good. Breakfast was good, but most staff do not speak English. I requested an omelette. But it never came. After waiting for about 15 minutes I asked the waitress where my omelette was. They could not understand then tried to pass off a cold omelette prepared for someone else. When I complained saying it was cold I was given a hot one within a couple of minutes. Not sure if it was reheated. Barring these two annoyances our stay at this hotel was good.

10/10

Exceptional

12 Apr 2014

R

Very nice close to modern shopping centre.

We enjoyed staying in the hotel and spent lot of time at the shopping centre. All the facilities available including restaurants children's play areas and supermarket etc. excellent bus service e.g frequent and cheap. Also taxi service just next to the hotel. Just few yards away traditional shops,cafés & a park.

10/10

Exceptional

02 Dec 2013

Richard

Very helpful staff

Business stay for 2 nights. Hotel able to organise dinner for c20 at short notice and were also very accommodating re organising a large meeting room and snacks etc, again at short notice. As previously, staff were all friendly and helpful. Good quality fitness/pool facilities. As a business base, it's quite central and 5 mins walk to large shopping mall. However, rest of surrounding area is poor and no restaurants in the immediate area, except for Mall food court, mainly fast food outlets.

8/10

Excellent

27 Nov 2013

RW

Good location for overnight stay for airport

Overall. Very good for overnight stay. Many shopping centers in close proximity but. Only used hotel for overnight stay for early morning departure.

10/10

Exceptional

14 Nov 2013

Richard

A good business base

Spent 5 nights in early November. Very comfortable and staff were friendly and helpful. Hotel mini-shop for drinks and all those necessities one has forgotten or run out of is a plus, ie stock your own room fridge with what you want rather than the usual standard offering. Big shopping Mall just 5 minutes walk away has anything else you may have forgotten or suddenly decide you need. Otherwise local shops are basic and rather seedy. Food menu is limited but is good quality. Cabled and wireless internet is fast. Taxi rank almost outside the front door. Overall a good business base, with indoor pool, hubbly bubbly pool + gym etc to unwind. Better than the Dedeman hotel.

10/10

Exceptional

24 Sep 2013

Verified traveler

Good location

Within reasonable walking distance of the main sights of Sanliurfa. A distinctive building which was easy to find. Good facilities & exceedingly helpful staff.

An amazing price offer.

Family

8/10

Excellent

27 Jul 2013

Verified traveler

Small room

That was the first time in my traveling around the world, that with your booking arrangements, BREAKFAST, WAS NOT INCLUDED in Hilton Garden of Sanliourfa.

10/10

Exceptional

26 Jul 2013

Man on a Mission

Sanliurfa days

I want to thank the hotel for the wonderful experience that I had while in Sanliurfa. The food was very good, both the breakfast and supper buffets. The bed was a dream, the hot water endless. The staff, though not all knowing English was very helpful, especially one manager, Mr. Recep. He assisted me outside of the hotel experience and became a friend.

10/10

Exceptional

17 Jul 2013

Ahmad

Nice stay

Good, clean, convenient

Family

8/10

Excellent

13 Jul 2013

Ahmad Chaker

Very good stay

Clean , quite, and nice treat by staff

10/10

Exceptional

28 Jan 2013

Jason

A slice of modern luxury!

A great hotel - clean, well-managed, delicious breakfast, fast internet and a good location. Very nice swimming pool and a great steam-room, hot sauna and interesting 'rain shower'. Excellent English spoken by the staff, who are only too willing to help.

Family

10/10

Exceptional

27 Nov 2012

Tim

Hilton Garden Inn, Urfa

The hotel is not actually within the old city but a few blocks from it. If you like to walk, as I do, it was not a problem. Otherwise it will be a problem going back and forth to the old city. The staff were very helpful and there was always at least one person who spoke English well, most others did also speak some English so that was never a problem. Spa and restaurant were also very good. The room was exceptionally nice with huge desk space.

10/10

Exceptional

29 Oct 2012

Jack

Comfortable and nice.

It was very nice; very comfortable, but unfortunate how a plugged up bath/shower can annoy one.

8/10

Excellent

07 Apr 2012

Joel

Hilton Garden Inn Sanliurfa

My two children and I had come to see Gobekli Tepe. We had a busy, fulfilling day, and the Hilton was a quiet, calm place in an ancient city. Close to the Fish Pool and Chamber of Ibrahim. The pool area was fantastic. Overall, we had a refreshing experience.

8/10

Excellent

24 Jul 2026

MEHMET

Oda temiz, çalışanlar güler yüzlü, kahvaltı güzeldi. Kapalı otopark kullanımı kolay ve uygundu.

10/10

Exceptional

22 Jul 2026

ESRA

Ben melike çenet kırcılı şahsım adına çok memnun kaldık tesekkür ediyoruz

Friends_and_family Friends

4/10

Poor

22 Jul 2026

tarık

oda temizliği 0, çalışanlar insan yüzüne bakmıyor, kahvaltı berbat,otopark başlı başına muamma araç park edecek yeriniz yok, odalarda su yok, mini buzdolabı çalışmıyor, pencereler açılmıyor

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Güneş

Otel harika fakat çocuk çekyatı 1980 li yıllardan kalmış gibi eskiydi üzerine yatılınca demirleri hissediliyordu bu yüzde yatağın üzerine yorgan serdik ve çocuğumuz öyle yattı üzerinde.

10/10

Exceptional

12 Jul 2026

Musa

Merhaba çalışanlardan Kadir bey ve Hatice hanım çok güzel ve mükemmel bir şekilde ilgilendiler. Çok teşekkür ederim kendilerinden.
Kahvaltı mükemmeldi. Temizlik çok üst sıradaydı.
Yani rahatlıkla gelebilirsiniz……

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

asaf

Oda ve banyo gayet yeterli ve temizdi.

10/10

Exceptional

24 Jun 2026

Timo Veikko

Valitsin hotellin sen sijainnin perusteella, koska se sijaitsee vain muutaman sadan metrin päässä Sanliurfan arkeologisesta museosta. Hotelli palveluineen ansaitsee täydet pisteet!

Self

8/10

Excellent

23 Jun 2026

musab

Otelin konumu, temizliği ve calışanları gayet iyiydi ancak banyoda lif yoktu ve odanın ışıklandırması kötüydü.

10/10

Exceptional

23 Jun 2026

Murat

Kapali otopark mevcut resepsiyon daki arkadas erken gelmis olmamiza ragmen girişimizi yapip yardimci oldu ikiye kadar beklemedik. Tavsiye edilir aracinizi otoparkta birakip, merkeze 15-20 dk yurume mesafesinde. Yada taksiyle gecilebilir.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

ibrahim erkan

Otopark güzel odalar temiz

Self

10/10

Exceptional

20 Jun 2026

Selim Sami

Temizlik, çalışanların yardımcı oluşu ve kahvaltı üst düzeydi