The Natural Resort

Thailand , Phuket
Patong Beach, Phungmuang Sai Kor Road, Patong, Kathu, 38
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50 reviews shown

6/10

Pleasant

14 Mar 2026

James

Have to leave 3000 baht for key deposit which is excessive and this is not stated anywhere on booking

Partner

6/10

Pleasant

10 Jan 2026

Sara

Pool was okay, fairly quiet even given location. Wifi was not reliable, and the beds weren't very comfy.

Self

6/10

Pleasant

18 Nov 2025

Paul

I booked for 2 days and decided to book for 2 more. Both through Expedia. I showed the my second booking and was told I could leave my stuff in the room and everything would be good. I went on a boat tour and returned to the hotel late. When I got to my room, all my bags were gone. In a panic I went back to reception and found out they had gone in my room and packed up all my things and brought them back to reception. I never really got a straight answer as to why this happened, but I was given a drastically inferior room. I really didn't appreciate the going through my stuff and bringing it back to reception. Based on this I change my rating from a 4 to a 2.

Leisure Self

10/10

Exceptional

16 Nov 2025

Paul

The pool was nice. There are several pools. The room was great other than there a 2 tv's in the room and only thai channels. Breakfast was ok. It seemed there was only western options other than some fried rice.

Leisure Self

2/10

Poor

10 Nov 2025

Saurav

Not worth the money at all. Do not stay here. The safe in the room was locked. AC stopped working. No help from reception. 2 PM means 2 PM, they won’t let you check in a minute before. Be careful if you go, they will try and charge you extra unnecessary. Just say no.

Leisure Self

8/10

Excellent

20 Jun 2025

Drew

The Natural Resort is a good option for those who enjoy a drink or two. Close to Bangla Road and has a charming night market nearby.

What did concern me, however, were the bugs...

We had a bug infestation on our table so we could not leave any kind of unfinished food even wrapped up in our room, as the bugs would find a way into the snacks.

The bed sheets were changed once during our 5 nights and the floor was only cleaned once.

Our shower stopped draining, but maintenence came to the room very quickly upon request. They fixed it quickly and were very professional!

Cats roamed around the resort, which was a bonus. They were very friendly and didn't bother anyone from what I could see.

The shower was stuck on one temperature (lukewarm), but it wasn't a huge issue, given the climate of Thailand.

Overall, it was a decent stay with a cleanliness issue. Would stay there again, but only if they improve their hygiene standards!

Leisure Partner

10/10

Exceptional

19 May 2025

Peter

Well located, breakfast is very good . Staff are very friendly , helpful & polite

Leisure Family

4/10

Poor

22 Apr 2025

Lars

The hotel was nice and the rooms had air conditioning which was an absolute lifesaver, that being said, the side of pa tong that is nearby Pa Tong beach is horribly unsanitary. There is garbage everywhere on the side of the streets and it smells so bad you feel nauseous just walking down the road.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Peter

Perfect place, well located

Leisure Family

8/10

Excellent

14 Jan 2025

Janet

The rooms were cleaned immaculate every day and bottled water and coffees also left in room . Aldo clean bed sheets every other day very clean

Leisure Partner

4/10

Poor

08 Jan 2024

Craig

Everyone in the hotel had at least a 24 hour illness I believe from the air con breakfast
Not worth paying the xtra for not enough sun beds

Partner

6/10

Pleasant

10 Apr 2023

Verified traveler

Needs updating

The outside areas are ok, like a holiday camp. Quite pleasant pools, however there are something like 200 people staying there at one time & 3 sun loungers. The internet also doesn't work. We booked 'deluxe' , it most certainly wasnt. The rooms were dated & quite shabby. Shame really because with a bit of investment they could have electric locks, working internet, comfortable beds, updated rooms & call it a luxury resort, easily charge more. As it is there are better options , we decided to only stay a night and stayed in a couple better for less money

Friends_and_family Friends

2/10

Poor

19 Mar 2022

Jason

N/A

Leisure Self

10/10

Exceptional

21 Feb 2022

Aleksandar

Great place

8/10

Excellent

02 Feb 2022

Neo

More like apartments then rooms nice location central patong, clean tidy pleasant staff

Friends_and_family Family

2/10

Poor

27 Mar 2020

rana

super rue staff! won't even stay for free there.
did not even bring shampoo or towels for me.
so I do not recommend this place at all

Leisure Family

8/10

Excellent

06 Jan 2020

Karl

Natural resort

Nice place and people. All the doors On my floor stuck and made a Banging noose when closed.

Self

8/10

Excellent

06 Jan 2020

Karl

Natural Resort

Nice place and people. Pools were clean but kind of small. All the doors on my floor stuck, made a loud slamming noise when closed.

Self

6/10

Pleasant

12 Jan 2019

Verified traveler

It was good for the price. The wifi didnt work really well. Breakfast was the same everyday and the eggs were always cold like they were cooked the day before and refridgerated. Staff were very friendly especially Gee who owns the bar in reception.

8/10

Excellent

04 Dec 2018

Verified traveler

Decent one..Dont go with expectations

Its near to Patong Beach and Bangla road.. but the resort is bit a old styled one ... Bathroom stinks and they dont provide buggy you have to walk a lot if your room is in last row of resort

Partner

10/10

Exceptional

02 Dec 2018

Nina

Great Place

Friendly personnel, great location, bungalows are new which makes it pleasant to stay.
The only thing to outline is WiFi, purchased for extra money it wasn't working well, so I gave up using WiFi.

Friends

6/10

Pleasant

10 Sep 2018

Verified traveler

Not good for sleep

It was delayed check in for a bit long time to wait for the bangalou type room, and it was not good condition for sleeping in the night.

8/10

Excellent

10 Sep 2018

Verified traveler

Good to stay at

It was good stay with the good view and condition of the room, after the smooth check in the grand floor reception.

8/10

Excellent

06 Sep 2018

Verified traveler

Good stay pend the nice time

The Good stay to spend the nice time in the Phuket.

8/10

Excellent

15 Jul 2018

Judy

Perfect for us

We liked this place. Rooms were spacious, clean and comfortable. We booked a poolside room. Perfect for our 6&7 year old as the beach was closed. Great location! If I could change two things it would be nice if there were more than one key as the kids kept shutting the door anf locking us out by accident. Aldo, it made it impossible for couples to go off on their own. Secondly, i would have liked bellboy service for older people and those traveling with smaller children.

6/10

Pleasant

16 Apr 2018

Verified traveler

I booked for 2 weeks through Expedia - from the first to the 16th of April. After arriving in Patong I decided to visit Chiang Mai for seven days. I asked the hotel staff if I could stay at the Natural Resort for 3 nights then take a seven day break and have my remaining eleven nights when I got back. There was clearly some misunderstanding between the staff and myself. I was told that they would keep my room and that would be OK. I returned to the Natural Resort on the 11th and re occupied my room - however I was asked to vacate my room on the 16th so I lost seven nights that I had paid for.The hotel staff said that because I'd booked through yourselves - they could not offer any flexibility - and had to comply with your voucher. I couldn't understand that. So I had to pay for another seven nights. I will be moving away from Expedia in the future

10/10

Exceptional

12 Feb 2018

Igor

Bungalow

Nice bungalow Near swimming pool but no Window to get fresh air when aircon is in opération and no dark curtains.

6/10

Pleasant

27 Mar 2017

Verified traveler

old rooms

it was ok room is older and could be called the russian resort

6/10

Pleasant

12 Dec 2016

Jumanah

Average Hotel, good location

The natural resort was a good hotel your average however staff do not know basic English and are very unsociable. They do not provide blow dryer or iron even I feel you request this in advance.You have to pay for every thing even for a extra towel.

Family

6/10

Pleasant

12 Oct 2016

Verified traveler

hotel

I paid for hotel as part of my packag,La e through last minute, when i arrived t hotel the charged me again $398.00AUDLast time I will la.st minut for hotels, not happy at all

8/10

Excellent

27 Oct 2015

Verified traveler

Nice Experience

Called up a day before checkin and the staff confirmed the booking.The ambience is very good and the hotel is located near to Patong beach.

Staff were very courteous, helped me in booking the taxi for 4 am pickup to airport.

Should provide Wifi service in the room, as of now wifi can be accessed only in reception area.

6/10

Pleasant

22 Sep 2015

Verified traveler

Basic rooms

We arrived late and checked in with out a hitch ! Then after 24 hours of travel we had to carry our own bags to the room .
The room was really basic ! No kettle ! No hot water at both sinks and the shower was Luke warm ! The tv didn't seem to have English so could not watch it ! Unless ur Russian lol !

6/10

Pleasant

04 Jul 2015

SUNIL KUMAR

Good stay

very nice place and peaceful. Close by to beach and shopping places, if you rent bike which is available in the same street for good price, it will be nice to roam around places

Partner

6/10

Pleasant

23 May 2015

Michael

Close to all markets and action

The hotel is well situated,within walking distance of beach and all restaurants and markets.The staff should learn to smile more and speak english.They could also be more helpful.Overall ok,but bear in mind the cost was not expensive at all.Breakfast staff need to be friendlier and accomodating.the gardens

2/10

Poor

03 Mar 2026

Batuhan

This hotel is located about 1 km from Patong Beach, which is acceptable. However, our overall experience was not good.

First of all, the staff do not speak English. Communication is only possible through translation apps, which makes everything more complicated than it should be.

At check-in, they require a 3,000 baht deposit. The problem is that they deduct money from this deposit for even very small issues. One of my friends accidentally broke a glass and they charged 500 baht. Another friend lost a key and they charged 1,000 baht. The charges felt excessive.

Also, even though we arrived after the official check-in time, we were kept waiting for 20 minutes without a proper explanation.

Overall, the location is fine, but the service, communication problems, and deposit policy made our stay uncomfortable. I would not recommend this hotel.

8/10

Excellent

03 Mar 2026

Eugenio

Camera pulita bagno manca spazzolino cuffiette per doccia dentifricio personale molto gentile disponibile

4/10

Poor

30 Jan 2026

Nassim

Les chambre était sale poile tache sur le lit mal isolé

4/10

Poor

15 Jan 2026

Klarna

Rummet var inte rent- låg gamla blöjor under sängen. En del insekter på rummet vid ankomst. Hotellpersonalen i receptionen var under all kritik

6/10

Pleasant

30 Dec 2025

Jukka

All, if they nee five stars

Friends_and_family Friends

6/10

Pleasant

19 Nov 2025

Remi Emil

Ingen frokost. Bassengene var små men brukbare.

Self

8/10

Excellent

07 Aug 2025

Florencio Karmelo

En general todo bien, escepto el aire acondicionado que metía bastante ruido

10/10

Exceptional

04 May 2025

Jens

👌

Trevligt och bra. Väldigt fint område. Daglig städning som var riktigt väl genomförd.
Det enda negativa jag kan tänka mig var att det finns lite för få solbäddar vid poolerna. Annars väldigt bra.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2025

Eric

Ett mycket bra hotell för priset!

Leisure

10/10

Exceptional

16 Feb 2025

franco

Molto facile stare pi

8/10

Excellent

29 Jan 2025

Giocondo

Sicuramente se torno ancora al natural resort

Leisure Self

10/10

Exceptional

18 Jan 2025

Sari

Great hotel

Great and clean hotel. It was luxury to have a pool just for next your door.

Partner

10/10

Exceptional

07 Jan 2025

Sofiane

Super Anlage mit mehreren Pools... Sehr sauber . Habe mich sehr wohl gefühlt

Leisure Self

6/10

Pleasant

04 Jan 2025

Verified traveler

Pésimo que no acepten tarjeta de credito

El hotel solicita un depósito de 1,000 BHT y el problema es que no aceptan tarjeta de crédito. La forma de pago para cualquier tipo de consumo es en efectivo. El personal de recepción no son tan amables. A la hora de realizar check out, te tienen esperando en recepción en lo que alguno de los empleados va a tu habitación a revisar que todo esté OK, el hotel es grande y la espera fue de 15 minutos.

Friends_and_family Family

8/10

Excellent

14 Nov 2024

cristina

Due bottigliette d'acqua, carta igienica, asciugamani puliti e stanza riordinata ogni giorno!
Ottima posizione a Patong ma lontano dal chiasso di Bangla road, raggiungibile a piedi.
Mare raggiungibile a piedi.

Leisure Partner

8/10

Excellent

08 Jun 2024

Paolo

SEMPRE PIACEVOLE

Camera grande con la piscina davanti. Zona silenziosa ma ben servita da ristoranti, 7/11 etc.

Self