Patong Platinums Phuket

Thailand , Phuket
patong beach, 87 3 4 Sai Kor Road 83150, null
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50 reviews shown

10/10

Exceptional

15 Mar 2026

Juan

Great place to stay at, fun and close all the great spots

Friends_and_family Family

2/10

Poor

15 Jan 2025

Lai kwan ivy

We booked this hotel half year ago for securing ours trip, but when we arrived, they have no room provided us. Also we booked a deluxe room for 4 people, at the last, they said they can only provide us a small room which is for 2 people only. Not trust the staffs at all. Disappointing.

10/10

Exceptional

14 Dec 2024

Yousef

My experience was amazing in patomg platinums hotel , the room was clean and big , the service was perfect and the staff was good people

Self

6/10

Pleasant

31 Aug 2019

Bernard

The reception didn’t ask if I was leaving the next day or not. Sometimes one forgets and has to be reminded. Because of that my room was given out and I had to change a room. In that room the hot water was messing up. The receptionist couldn’t provide advise on sightseeing and stuff. But generally I will give them 60% and will recommend to anyone but keep in mind your schedule

2/10

Poor

26 Aug 2019

Tourist

bugs, dirty towels, rude staff, terrible smell (lysol), tiny rooms, loud housekeepers

Leisure Family_with_children

10/10

Exceptional

21 Jul 2019

Verified traveler

It's clean and the view is nice the staff are good

Friends_and_family Friends

4/10

Poor

24 Jun 2019

Jeff

I had room with no window. Positives were room was cleaned everyday, small fridge in room, and wifi was generally good. Small swimming pool on first floor. Big enough to cool down, but doesn't hold many people. Negatives were smell of mold in room. I had them spray freshener in room every few days, but it only helped a bit. Tv had 10 channels, 2 in English. Many Russians stay at this hotel. I have nothing against Russians, but some of them had late night parties in their rooms and left their doors slightly open. Can hear loud tv and music through room door. If people smoked in the hallway, I smelled it in room. Bathroom floor did not drain properly after shower. Rooms with window face main road which is noisy all day. 300 baht fee if you bring guest back to room. If you aren't picky about hotels and price is cheap, you might like it.

Leisure Self

2/10

Poor

27 May 2019

Verified traveler

This was the absolute worse place we could have booked in all of Phuket. When we arrived the concierge gave us attitude when checking in. They also had some kind of work going on in the lobby and had wires hanging from the ceiling. When we went to our room there were ants on the countertop, the AC didn’t work (and it’s hot outside), and the shower curtain was ripped. They obviously didn’t care to clean or keep the room presentable. When we returned to the front desk to complain and maybe get another room, she offered us their best room on the top floor, and this was just as bad if not worse with same concerns. I would never recommend this dump of a place. The pictures are definitely misleading so beware before booking.

Leisure Friends

8/10

Excellent

02 May 2019

MUHAMMED

Good deal for the price

I stayed here for around Rs.650 per night for an AC room, which was a superb deal. The room was clean. All basic amenities were there. Refrigerator, AC, toiletries. Value for money. But it was a no-window room, which I didn't notice neither at the time of booking nor during stay! Actually my stay was for 9 hours or so. The location is good as Jungceylon mall where there is KFC, MCdonald are just 5 min walk. There is cheap market for fruits also nearby. Clean place also. At the reception it was hot as neither AC nor fan was there. Lift's display was not working. But overall, considering the price, it was great deal.

Family

8/10

Excellent

06 Apr 2019

Verified traveler

Its near to jungceylon shopping centre,the spa is just beside and the hotel also provide bike rental.The only downside is that there are few tv channels and the room is not as described loke the photos being shown on line.

Leisure Partner

4/10

Poor

20 Mar 2019

Verified traveler

No hot water in the room. Last day I was there the water came out of the taps black.

8/10

Excellent

17 Jan 2019

Francesca

Hotel staff were lovely , breakfast was good . Great location to local interests

8/10

Excellent

01 Jan 2019

Verified traveler

staffs are very accommodating. We arrived super late and they still managed to accommodate us even if the hotel is fully booked. The room was clean too

8/10

Excellent

05 Oct 2018

Han Yang

Shower

Water pressure for shower is slow

Family

6/10

Pleasant

10 Sep 2018

Michael

Ok first thing first when you visit Phuket, we all know if you didnt book a 5 star you cant complain that much. Checking in have 2000 BAHT ready for a deposit. Do not lose your reciept. Refundable when checking out. No one apoke English. The elevator was so slow and the AC did not work in it. When entering the room it was cute until I used the shower that clogged up creating water to make it to the toilet. The shower curtian had mold on it. The AC worked a little to well but they only provide you with a sheet on the bed. So i recommend to aske for a 2nd one. Dont forget to put 15-20 BAHT under your pillow each day for housekeeping. Dont be cheap! You will always come back to a clean room. Overall would i stay here again and the answer is YES. But if I find a more nice hotel at a reasonable I will go with that one. One last thing, me and my friend had no issues walking to Bangla Road. Cut through the mall to cool off.

8/10

Excellent

19 Aug 2018

Tim

I extended my stay and ended up staying for about 2 weeks. I had a room with no window and it fit my needs. The wifi was strong, the refrigerator and air-conditioning worked, there was a small safe in the room (could not fit a small laptop), and the room was large. A kettle and coffee were not provided in the economy room and the shower only got warm once. Room cleaning was provided daily. There was too much space between the door opening, so you could hear everything in the hallway and the cleaning staff socialize in the hallway, which made the noise level loud during the morning and afternoon. They enforce a 2,000THB deposit when you check-in, which is ridiculous and a large amount of money to withhold. The location was great for walking, shopping, and not too far from the beach.

10/10

Exceptional

26 Jul 2018

Orathai

เดินทางสะดวกสบาย

โรงแรมสะอาด พนักแม่บ้านน่ารักมาก เป็นกันเอง

4/10

Poor

24 Dec 2017

Maggie

Location is convenient

The staff not friendly, ours room have cockroach. Hotel location is convenient and close to the beach.

8/10

Excellent

24 Jul 2017

Simon

Very Good Value for Money Hotel

Booked 15 nights here total in 3 separate bookings. Hotel staff were helpful enough except for when I asked for a second plastic chair on the Balcony as there was only one provided and two people in the room. They said they would do this but it didn't happen. I didn't bother to go back and ask a second time, we just made do.

We had the deluxe room which I would thoroughly recommend as they are only a couple of pounds a night more. The room was large and had a good large balcony. The bathroom was also large and had a good shower and bathtub. Water was always hot enough.

Both the room and the bathroom were clean enough but not spotlessly clean. You would have to be very fussy to complain. Room service was provided every day with clean sheets.

The pool was small and not very warm but I could expect more for the money paid.

My only real complaint was the TV (although I didn't complain about this to reception). There is a large Flat Screen TV but the room is advertised as having Cable Channels. The channel selection was rubbish with only one English Channel which was a news Channel.

Overall I the Hotel is very good value for money.

8/10

Excellent

16 Dec 2016

Verified traveler

Excellent value for money and great location

Stayed here for 3 nights and was very pleased with the location and overall experience considering we paid 10.00GBP for both of us per night. Location is great for the beach, 7eleven and restaurants. Room was small but good bed and housekeeping every day. Wifi was good but did sometimes drop out but better than most places. Shower temp and pressure was amazing however, the tiles need a good scrub and deep clean! The pool is halrious - always in the shade and pretty small so we gave it a miss. The restaurant is ok - food is mixed but the burger was very good (salad was tiny and there was no chicken so give it a miss!). My only real critisism is that reception need a little help; firstly with volume of guests (had to wait a long time to check out) and also with knowledge and friendliness but no real problems. On a separate note do not use the taxi/exchange box outside of the hotel - I'm not sure if this is linked to the hotel but she was VERY rude when we asked to book a taxi! She gave us a look of disgust and told us to go away whilst motioning her hands to basically f off so she could continue eating!! Again, not linked to hotel experience but as a warning to you! Would stay here again if back in Patong.

Partner

6/10

Pleasant

16 Dec 2016

Verified traveler

The room had no widows and was a bit moldy when I arrived. House keeping did a good job of tidying up though. The AC didn't really blow cold,and the TV didn't really work, but the bed was big and comfy, and for the price I wouldn't complain. The wifi was okay.

10/10

Exceptional

29 Oct 2016

Lesley

Great cheap hotel!!!

It was fun the breakfast buffet is cheap and yummy but the pool isn't that SUNNY :(

Partner

8/10

Excellent

20 Apr 2015

Eileen

Nice place to stay.

reception is very friendly and nice. short walk to jungcelon and plesent.
bed was comfortable and nice to sleep. was in superior room and it was big with a balcony. but the toilet was not so clean. and the water in the toilet is always yellow and smell of chlorine. i wonder...

Family

8/10

Excellent

16 Apr 2015

Eileen

Peaceful to sleep.

reception was smooth. people are friendly. room was pleasant and bed was comfortable. but the only lack is the water. the hotel water is always in yellow and smell of chlorine. short walk to jungcelon shopping mall. a piece of mind away from the bars and club.

Family

6/10

Pleasant

12 Dec 2014

dheeraj

good place and price but 500mtrs extra to walk

rooms were good and hotel was a good deal for the price.
the location on google map was out. and since one of the main booking criteria was location, got a little disappointed.
however, if you dont mind walking 500mtrs etc and want a room in peaceful location, it was the best deal.

Family

4/10

Poor

04 Jan 2014

Verified traveler

Too expensive for New Year

It does not have typical hotel standards.

No hot water in wash basin.
No bathtub.
Too expensive for the hotel standards provided.

Just a below average hotel.

6/10

Pleasant

15 Dec 2013

miguel

Great price a little far from the activites

Overall the hotel was okay for the price you pay. The location isn't the best but everything is within weekend if you like to walk which I did. Not a bad hotel for the price

Family

4/10

Poor

10 Dec 2013

Verified traveler

Nice rooms, terrible surroundings (for now)

The street on which Patong Holiday is situated (location, location!) is dug out at the moment - in fact, there is no street to speak of. The access is round the corner, on the street with the waste water plant. The hotel rooms are indeed clean and beautiful, but while it is not the hotel's fault that there are roadworks, the clients-to-be are kept in the dark. Also, speaking of being kept in the dark - I booked a standard room -- when I checked in I was told that my room has no windows, and that I can upgrade, for 200 THB, to a superior room (which I did). All in all: the hotel is not guilty for the road works, had these not occurred I would have had a pleasant stay - but the hotel does nothing to inform the prospective visitors of the terrible surrounding conditions, and it offers windowless standard rooms. All in all, not at all a good experience. I am sure things will get better once the road works are done, but on the hotel's side, I would recommend calling their standard rooms, windowless, so that they would not mislead people.

8/10

Excellent

14 Nov 2013

Nich

Pretty comfortable staying here.

I like the fact that they have most of the things people needed but I was just there in the wrong time because they were renovating the whole street so it was like very dusty all over the places. Hotel staff were very polite, very kind, very helpful, I felt like they are always there for me, I really appreciated all your hard working. I'd really like to go back there.

8/10

Excellent

29 Sep 2013

soujannya

Cosy rooms, good location

Rooms were compact but with most facilities, a perfect rooftop swimming pool & sauna.

location was good( near to beach/ bangla road/jungcleyon mall).

2/10

Poor

30 Dec 2019

zohir

a fuir a éviter

hôtel très très sale. le changement de draps est quasi inexistant voir tout les 3-4 jours. je ne comprend pas qu'un telle comparateur d’hôtel le propose encore avec tout les avis négatif avec preuve a l'appuie.

Partner

8/10

Excellent

10 Jul 2019

Mr. Maqdi

ชอบมากคะ

ชอบคะ สะดวกสะบายดีคะ

Friends

6/10

Pleasant

12 May 2019

Verified traveler

Un service decevant

Personnel de réception très peu aimable.
Le ménage dans les chambres n'est pas fait le matin mais en fin d'après-midi.
Et la caution, c'est 2000 baths quand les autres hôtels prennent en règle générale 1000 baths.
Hôtel à éviter.

Friends

4/10

Poor

02 May 2019

Verified traveler

シャワーは水です。
デポジットの返却に時間が必要、ボロボロの1000バ－ツ二枚を返された
フェイスタオルがない

Leisure Self

6/10

Pleasant

29 Mar 2019

Djalal

Pas vraiment

Personnel pas bien formé et pas professionnel c'etait ma deuxième fois ...en fin de séjour j'ai demandé un late check out il m'ont dis 100 baht pour une heure alors que je viens de passer dix jours sur cet hôtel bon grossomodo ça manque les bonnes manières avant c'était mieux

Friends

2/10

Poor

22 Feb 2019

Verified traveler

Le pire hotel de ma vie, a fuir absolument, n allez pas la il n y a aucuns point positif a cet hotel, odeur de toilette dans la chambre, c est comme si on logeait dans une canalisation, pas de pression d eau pas d eau chaude, l eau des toilettes jaune durant tout le sejour

Leisure Friends

2/10

Poor

21 Feb 2019

Benjamas

พนักงานตอนรับบริการไม่ดีเลย ห้องพักไม่มีผ้าห่ม เมื่อ checkin เข้าห้องพัก ยังไม่ทำความสะอาด แอร์ไม่เย็น ไม่ประทับใจ

6/10

Pleasant

09 Jan 2019

Verified traveler

Good location, obviously new staff as the booking was difficult to find

2/10

Poor

27 Dec 2018

Verified traveler

Hotel salle et médiocre ! Les photos datent de l’ouverture de l’hôtel Je déconseille à éviter une requête va être fait pour un dédommagement vue l’état de l’hote

2/10

Poor

13 Dec 2018

CHI MAN

入住豪華房間，和相片不符，房間很少。房間有很難聞的氣味，洗手間的出水很小還帶咖啡色。冷氣機很嘈，房間旁邊是馬路，晚上超級很嘈，不能入睡。入住要現金2000泰幣現金。
不建議大家入住。

Friends

6/10

Pleasant

23 Aug 2018

Suttinan

ห้องทำใหม่เหม็นสี

ห้องใหม่แต่เห็นสีห้องมาก

Friends

2/10

Poor

08 Jul 2018

Verified traveler

โลเคชั่น โอเค

ห้องไม่ค่อยสะอาด พนักงานไม่ทำความสะอาดให้เรียบร้อย ห้องน้ำสกปรก ไม่กลับไปพักแล้วคะ ผิดหวังมากๆ

2/10

Poor

11 May 2018

Verified traveler

Affreux hôtel délabré vieux , sale , degueulasse je n ai dormi qu 1 seul nuit et j ai quitté l hotel

10/10

Exceptional

22 Apr 2018

Jian kai

整体上都可以

Partner

6/10

Pleasant

15 Nov 2017

Niels

You get what you pay for

Cheap hotel with cheap rooms. Plumbing and painting was of poor standard. Refrigerator didn't cool and the safetybox was \"Mobile\" which means it wasnt mounted to the wall (was just standing on a shelfe).
A lot of noise from the street.
Wifi was good.

10/10

Exceptional

08 Sep 2017

Stephane

tres bon personnels toujours souriant,tous confort,propre,ménage tous les jours plutot calme seul probleme , le responsable piscine a du etre en greve 10jours,cela resemblait plus a une marre a canard.et vraiment ridicule vue a taille de l'hotel.mais pour 245bats par jour(6.30€),cela est plus que parfait.et faite attention il y a des controls de police presque tous les jours et a toute heure ,tous les étranger sont systématiquement controlé.j'ai privilégié les taxi.motobikes .il vous faut des papier en thais.permis internationale invalable.casque pareil c'est 5000bats.

Partner

6/10

Pleasant

23 Aug 2017

Mehmet Oguz

Ne kadar ekmek o kadar köfte.

Fiyatına göre ancak bu kadar olur.tek kişilik tatil için uygun bir otel.klimaların elden geçmesi lazım.sıcak su problemi de vardı.

6/10

Pleasant

05 Jul 2017

Verified traveler

ทำเลดี ติดห้าง เดินหาของกินง่าย ที่พักราคาไม่แพงมาก

2/10

Poor

23 Apr 2017

ohouii

ภาพดีเลิศความเป็นจริงสุดแย่

ภาพที่โรงแรมแสดงสำหรับการจองบุ๊คกิ้งดูดีน่าพักอาศัยมาก แต่เมื่อเดินทางไปเข้าพักจริงสิ่งที่ได้รับคือตรงกันข้ามโดยสิ้นเชิง

เริ่มจากรีเซฟชั่นที่มีพนักงานแค่คนเดียว ลูกค้าต้องรอเข้าเช็คอินเป็นชั่วโมง ราคามัดจำค่าเข้าพักที่แพงมากและไม่มีการแจ้งให้ทราบล่วงหน้าก่อน

เมื่อเปิดประตูเข้าไปเห็นห้องพักถึงกับตกใจมาก คือไม่มีอะไรที่เหมือนในการโฆษณาเลย ประตูห้องชำรุดใช้คีย์การ์ดเปิดไม่ได้ต้องเรียกพนักงานมาเปิดให้ทุกครั้งที่เข้าออก สภาพภายในห้องคือเก่าและโทรม เฟอร์นิเจอร์เก่าที่ควรทิ้งแต่ยังใช้รับรองลูกค้าอยู่
หนักสุดคือ เครื่องปรับอากาศที่เก่า พัง และไม่ทำความเย็นเลยและมีน้ำหยดนองพื้นตลอดเวลา สุขภัณฑ์ที่ชำรุด ประตูห้องน้ำที่ปิดไม่สนิทมีรอยแตกหักชำรุด ท่อรั่ว

เราต้องเสียเวลาลงไปขอเปลี่ยนห้องพักถึงสองครั้งจนเราเหนื่อยล้ามากจึงตัดสินใจไปนอนรวมกันในห้องเดียวที่ดูน่าจะดีที่สุดที่เราได้ เพราะคำตอบที่เราได้จากพนักงานคือไม่สามารถเปลี่ยนห้องได้เพราะเต็ม
รุ่งขึ้นเราขอพบผู้จัดการ สิ่งที่เราได้รับคือการปฏิเสธด้วยท่าทางไม่สุภาพและน้ำเสียงที่ดูแคลนพวกเรามาก คือเราจองทริปประหยัดไม่ได้แปลว่าเราไม่สามารถจองที่อื่นได้นะ เราพร้อมเช็คเอ้าท์ทิ้งห้องห่วยๆนี้ทันทีทั้ง 4 ห้อง มันแย่มากจริงๆ เรายอมจ่ายเพิ่มสำหรับวันพักผ่อนดีๆของเรา

สรุปคือตลอดทั้งทริปนี้เราและคณะเดินทางรู้สึกผิดหวังมากกับที่พักแห่งนี้ เราจะไม่มีวันกลับไปพักที่นี่อีกแน่นอน และการบุ๊คกิ้งต่อจากนี้ผ่าน expidia เราคงต้องระงับไว้ก่อน เพราะเราคงไม่เอาประสบการณ์การพักผ่อนที่ดีๆของเราในวันข้างหน้ามาเสี่ยงกับแผนการเดินทางแย่ๆแบบนี้อีกแน่นอน

PS.หากทางทีมงาน expidia ต้องการคลิปความแย่ของโรงแรมนี้ สามารถติดต่อผ่านทางอีเมลล์ได้ เรามีหลักฐาน

4/10

Poor

23 Apr 2017

lis

Ingen service

Forfærdeligt hotel, vi blev ignoreret af personalet, værelset var så beskidt/slidt at man skulle tro det var til nedrivning, man kunne se beskidte fingre og andet overalt både på vægge og karme. personalet svarede kun russere, fik skiftet sengelinned 3 gange på 14 dage. Og sådan kan jeg blive ved. Ikke et hotel jeg vil anbefale.