Name: Baan Yuree Resort & Spa
Address: Petchakut Road, Patong Beach, A. Kathu, 12/1, Phuket, 83150, TH

10/10

Exceptional

25 Jun 2026

Imahn

The cleanest hotel in Thailand

4/10

Poor

31 Mar 2026

Peter

They cheated me with the rating of the room. I paid a premium price and got the same room as below for 3-4 time the price.

Self

10/10

Exceptional

25 Mar 2026

James

Hotel was nice but needs some updating, new sunbeds around the pool. Other than that it was a great stay

Friends

6/10

Pleasant

15 Feb 2026

Kylie

Pictures online are definitely old. Quite run down. Not a bad location as in distance to town but up a huge hill which is difficult to walk and will cost more to get a taxi or took took up. Room wasn’t great with not much of a view. Mattress was hard. Staff were lovely and changed to a different room with no bother or charge. New room was lovely and much more updated. Comfy bed but kept slipping between the two beds pushed together. No lift and had to climb 3 flights of stairs to get to room. Nice pool but chemically out of whack with the colour changing from Clear and blue to green over the course of the week. Overall was a bit disappointed with higher and different expectations but was clean enough and staff were lovely and welcoming. Could not fault the service.

Leisure Partner

8/10

Excellent

20 Jan 2026

Maria

Knowledgeable staff. Helpful and responsive with amenities.

4/10

Poor

15 Jan 2026

Shannon

The staff was not overly friendly, the hotel was extremely dated with a lot of things falling apart, including the gym, which was couldn’t even be considered a workout space. The people next-door to us could be heard through the walls and we’re extremely loud. There’s trash all around the grounds, although the location was convenient.

2/10

Poor

08 Dec 2025

Stafford

Staff lacking, room had a horrible smell and overall bad experience left after a few hours pictures must be from 20 years ago.

Leisure Self

4/10

Poor

06 Nov 2025

FARRAH

The staff were nice. The room was okay until you went to the bathroom and it smelt mouldy. We booked a ground floor but got one upstairs. The buffet breakfast wasn’t much at all and the location is not very good and the hill you have to climb to get to the hotel is really bad

Leisure Family

8/10

Excellent

04 Nov 2025

Edoardo

Is a good place to sray....But is too far from the beache and the actuon

10/10

Exceptional

17 Oct 2025

Moeez

The best 👌

Business_and_leisure Self

2/10

Poor

09 Oct 2025

Shane

This hotel is https://mail.google.com/mail?extsrc=cal&plid=ACUX6DO1kHmEMnhI177WhycSVou7g6PRRATJ5zE

6/10

Pleasant

15 Jul 2025

Sandra

I was not impressed with being put in an upstairs room when I had booked a pool access room. The reason I was given was I was a long term stay and it was convenient for them that I was in the last room away from reception. I have a disability and have trouble with climbing up and down stairs, it made my access difficult.

4/10

Poor

14 Jul 2025

Danielle

Very run down not what it portrays in picture. Way out of town. Not many choices. Room & bathroom dirty very old

Leisure Self

10/10

Exceptional

01 Jul 2025

Philip

Perfect for what i was looking for

4/10

Poor

25 Apr 2025

ABDULLAH

The problem you evaluated four stars ⭐⭐⭐⭐ and maybe I can give it two star ⭐⭐ the picture should be updated at your site because that picture for the hotel maybe 20 years old

Business_and_leisure Friends

10/10

Exceptional

14 Apr 2025

Verified traveler

Incredible staff, kind and friendly, and the breakfast buffet was well worth it. See you next time Baan yuree!

Leisure Partner

2/10

Poor

08 Apr 2025

ratchanee

The property was mislead by showing the photos on the website looks nice but the room was outdated, bathroom was leaked and dirty, the room smell mole, we felt sicked after just one night there. We booked for 5 nights but we had to checked after one night because of sanitary and sickness after just one night there.

Leisure Friends

10/10

Exceptional

06 Apr 2025

Carlos

Not one person spoke more than 2 words in English.
Did not felt welcomed .

Leisure Friends

4/10

Poor

28 Jan 2025

Ronald

To far from town.... basically need a cab or transport to get up the hill. English speaking a bit more would help.....and English television channels would be a plus . Other then that it was ok

Leisure

6/10

Pleasant

22 Jan 2025

David

Brief getaway

Definitely a bit worn down and needs a bit of love. Can see that they are starting to refurbish the back buildings, which is good to see. Was very expensive for what we got, but needed something as our other hotel cancelled on us last minute so that could’ve reflected the high price? Pictures deffs make it look better than it was though which was upsetting.

Friends_and_family Friends

8/10

Excellent

11 Jan 2025

Justin

Nice quiet place, good quality rooms.

4/10

Poor

10 Jan 2025

LJUDMIL

It was run down water dirty din pool paid for king bed got two twins, not returning. We stayed at the same place two previous years.

Partner

6/10

Pleasant

07 Jan 2025

Yoshan

.

10/10

Exceptional

03 Jan 2025

Lorenzo

2 different pool bars with happy hour.

Leisure Family

8/10

Excellent

27 Dec 2024

Tambara

Nice hotel. Lovely staff but away from the buz and atop a steep incline. There are taxis etc but you can’t simply go for a wander

Leisure

4/10

Poor

24 Dec 2024

Sarika

picture dont match with the reality..walking up to the hotel is a pain..staff is under stress.

8/10

Excellent

15 Dec 2024

Masrur

.

10/10

Exceptional

02 Dec 2024

jamie

Very nice place super nice people would definitely recommend

Leisure Partner

10/10

Exceptional

30 Nov 2024

Rozzy

It was alright..i was out and about alot but the hill to get there!! I didnt have a scooter or motorbike so i walked up that hills so many times!! Ur lungs feel like exploding half way up it! The room smells from the toilet and the spa was not operational during my time there but they do cone to the room for massages and treatment's. A rooms a room when ur not spending money on luxury so it was ok the pools are cool and pretty but the water fall in the pool can keep u awake because its loud but its a quiet place considering how close it is to town not far from markets and quick grab to bangla road do exchange prices around and close to 7 11 and other grocers

Leisure Self

4/10

Poor

27 Nov 2024

Rebecca lee

If you are up for being creeped on then this is your place, dont bring your family its for groups of guys running a muck , unpleasant, couldnt sunbake without being stared at. Theres also the giant hill you will either want to conquier on some fitness challenge or it will break u.. the steepness is wild... u have to walk up to get to the hotel... not safe at night, its pretty much next to a hard rubbish tip area & jungle. As for room service, there is none. Byo toilet paper they dont want to give it out daily... the buffet was 2/10 omlette nice only egg option 220 baht but better off walking down the hill and getting a nice breakky for 120 baht, coffee fresh baked toast and omlette... shower was crap, hanging shower head, asian tv only and over run by single males who are obviously there for one thing. Toiletries poor, overall a poor choice, not a resort... id say it could be your last resort and ok.. lol

Leisure Self

2/10

Poor

13 Nov 2024

Isher

Did not stay at this hotel due to it’s poor conditions ,had to book
Another hotel ,waiting on a full refund

Leisure Friends

10/10

Exceptional

23 Oct 2024

Katherine

very good

10/10

Exceptional

13 Oct 2024

Peter

Good property for the price, rooms are very large & spacious

Leisure Family

10/10

Exceptional

03 Oct 2024

Dejaun

Enjoyed the stay

8/10

Excellent

13 Sep 2024

Barbara Matylda

Great Location
Great Staff
Room Was Good Mattress Very Hard One Pillow Only
Food in the Restaurant Great and Staff are Nice

Leisure Self

8/10

Excellent

18 Aug 2024

Daniel

Great value

Leisure Partner

8/10

Excellent

10 Jul 2024

Ciara

Great for a long stay

The hotel room was a little dated and would need upgrading but had all the facilities we needed. The lady who made the omelettes each day for us was lovely and good at her job, the cleaners were very helpful. The hill up to the hotel is very very steep.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Kaylen

Second time staying here love it

8/10

Excellent

04 Jun 2024

Mark

If it was advertised that you had to walk up that hill (we called it cardiac Hill!) we probably would have booked elsewhere. Luckily we stayed for 4 nights then moved to a hotel without the hill trek.

All in all good value for money we had a cosy pool room veiw which was a nice clean room and newer than the older looking rooms.

Breakfast was the same every day and on the 2md day the coffee machine didn't taste right.... This was not rectified during our stay for some reason.

Great swimming pools which our 10 year old liked.

Leisure Family

10/10

Exceptional

01 Jun 2024

Michael

Good value for money

8/10

Excellent

07 May 2024

Kaylen

Loved everything except beds were very uncomfortable

Leisure Friends

8/10

Excellent

30 Apr 2024

mark

I’ve stayed here a few times now. Nice pool, great staff, quiet as far as outside street and partying noise. Affordable.
The tennants can be a little noisy at times.
Will stay again.

Leisure Self

8/10

Excellent

16 Apr 2024

Wallapa

Pro: lovely price, staff with service mind (reception, restaurant), spacey room
Con : location a little up on the hill, if stay in room close to reception may disturbed by noisy sound for a while

Leisure Self

8/10

Excellent

12 Apr 2024

andy

Property's up hills hard times walking up

Family

6/10

Pleasant

04 Mar 2024

Jamie

There was no English channels on the tv unfortunately.

I have been travelling Vietnam and Thailand for almost 6 weeks without getting bitten by a mosquito. Now I have many. Never seen so many mosquitos in one room.

The shower head was broken so it just flooded the bathroom and was useless. I did tell the receptionist but she just laughed and I doubt very much she has done anything about it.

The receptionists I’m general could of been more friendlier but this maybe due to the fact the other customers was very loud and rude.

The location is on the top of the mountain so it felt like walking up and down almost a vertical hill when you need to go to to the shop.

I was tempted to eat in the hotel restaurant but it was too much out of my budget.

Also the cats roaming the hotel hallways howling very loudly in the morning would wake me up every morning without fail.

There was no plug in the sink and also no hot water coming out of the tape so it was very difficult for me to have a shave.

Leisure Self

4/10

Poor

04 Mar 2024

Jamie

The tv would either not turn on or would turn its self off after one minute as it would not stay on.

There was no Hot Water in the evening or in the morning which was frustrating as I was getting ready for a 13 hour flight.

The WiFi would not connect to my phone.

The Wind makes the windows rattle and shake which makes a lot of noise which was keeping me awake.

The bed was on wheels and kept sliding away from the wall and the pillows would fall down the back.

Only positive thing I can say about this hotel is that the reception is nicely decorated and it has friendly staff.

Leisure Self

2/10

Poor

24 Feb 2024

Halimah

All I will say is HORRIBLE! Do lay your head here! The beds are hard as bricks. The staff are rude. The air conditioning does not work. There were spiders in my room.

Leisure Partner

6/10

Pleasant

21 Feb 2024

Pam

Property recently sold & rooms in poor shape & need to be updated. Noisy guests all hours.

Leisure Friends

8/10

Excellent

28 Jan 2024

Martin Asapa

Quite location located on top of the hill

Leisure Self

8/10

Excellent

27 Jan 2024

Gillian

The staff are friendly & helpful.
Rooms and reception area clean & welcoming.
Free shuttle into town - it is up quite a steep hill.
Pool & surrounding areas in need of some TLC, swim up bar is half empty of water, pool and water do not look clean, water in pool is cloudy.
Cocktails are more like mocktails - the alcohol appears left out or v watered down.

Leisure Self

10/10

Exceptional

06 Jan 2024

DARREN

Very quiet area. Also lovely and quiet and relaxing around pool areas.

Leisure Self

10/10

Exceptional

21 Mar 2023

PETER

very helpful staff, especially my cleaner tan. all round it was good hotel, 2 pool areas were quiet and peaceful.

Leisure Self

2/10

Poor

20 Feb 2023

Morgan

The staff was unhelpful, rude and completely inept. The location is dangerous if your are walking to and from the resort in the rain. The condition of the resort is very poor, outdates, rundown, dirty and overpriced for the location and quality of the facilities. I would never stay here again! DO NOT RECOMMEND AT ALL!!!

Leisure Self

8/10

Excellent

09 Jan 2023

Gary

Nice clean resort. a little out of the way but has shuttle service into town. would definitely stay there again. we had booked somewhere else but when arrived the place was a dump so we booked rooms at Baan Yuree

Leisure Friends

2/10

Poor

05 Dec 2022

Dmitrij

Worst reception ever, 2 ladies, 1 doesn't deserve to get salary, a other one was okay

4/10

Poor

19 Oct 2022

tim

no hot water for entire 9 day stay, tv's in all rooms we had hardly worked or any english channels besides 1 news channel, room wasn't what was advertised, very run down and poorly maintained.

Leisure Partner

10/10

Exceptional

09 May 2022

Paul

Reallly nice and peaceful place to go with the beach not far away or you can just relax at the hotel,staff are superb and would go again

Leisure Self

10/10

Exceptional

01 Mar 2022

Toke

Great resort

Very relaxing hotel and very quiet, great views.

Business Partner

4/10

Poor

07 Feb 2020

Megan

On arrival the staff tried to send us to a different hotel, arrived at 7:30 we were told we could check in early however we couldn’t we had to wait til 2. Surprise £100 deposit which we was not told about before arrival. I had already paid for the night before then was told I had to pay for breakfast this time. when we were taken to our room it was not the room I paid for they gave us a twin room instead of the deluxe double I paid for, spoke to receptionist who said our room was occupied and would be ready in a few days, no sorry just ready in a few days. 3 days later we went to our new room which was no different to our standard room just a double bed. I informed the hotel on our first day that there was a dead dog outside their hotel, it was still there 9 days later when we left it started to rot and weren’t great to walk past everyday. when we checked out they tried charging us for a bottle we never broke. also if you don’t want to want to walk up a hill to get to your hotel everyday then do not stay here.

Leisure Partner

8/10

Excellent

20 Jan 2020

Verified traveler

the staff at the desk area were very nice and friendly
[especially add], any problems and they will sort it out.
the food in the restaurant was very tasty.
the pools were good, clean and fresh.
best of all were the cleaning staff, excellent every day.
my room was very good on the 4th floor.
down side it is a bit of a hike up the hill to the hotel.

Leisure Self

6/10

Pleasant

13 Jan 2020

Verified traveler

We were put into a new room in the brand new block. A lot of issues with these, there is no sound proofing anytime someone walked by it sounds like someone is hammering, the sink leaked which we requested to be fixed but never was. We were staying as a group but when we went to check in we were unable to get the rooms we booked. They offered to swap rooms the next day to a room up on the 5th floor with no pool access which is what we paid for. All else was good the pool was great. I would not stay here again if I was to return to Patong

Leisure Family

8/10

Excellent

27 Dec 2019

Monica

Nice & surrounded by nature in quiet part of Phukt

We had an issue (price related) and we spent a good part of our stay arguing about it and contacting hotels.com, it was really frustrating mainly because of the language barrier. The front desk wasn’t very helpful with this manner and what they told us was always different to what the 9 hotels.com agents I contacted told me. At the end they did manage to get a discount but it wasn’t exactly what we were asking for. We were not happy with the solution. Anyhow, the hotel is nice, the outside pools are nice and the rooms are comfortable and big. The room I shared with my sister had an humidity smell and some furniture was a little outdated. The bathroom did not look so clean but maybe because it is already a bit old. If you want to be a bit far away from the night life this hotel is well located. If you are not able to climb hills you might want to take the hotel shuttle to the beach and mall. We did climb the hill as part of our exercise though, but it can get really steep specially for elder people.

Friends_and_family Family

8/10

Excellent

02 Dec 2019

Verified traveler

It was in a great location. The staff were very helpful and helped to sort out any faults that occurred promptly. I could not fault the hotel. Very good for the price.

Leisure Friends

4/10

Poor

18 May 2019

Verified traveler

This property is very up the hill and can be a struggle to walk up. Hotel is clean and has a welcome character to it. Staff were pleasant and we had welcome drinks on arrival. However, as we were short for time during check out we forgot our headphones and speakers. The genteman that did the room check when handed in the key kindly brought down a ring which was just a fashion ring however he stole our headphones and speakers. We tried to phone the hotel to check the room they said nothing was left in the room but we had picture evidence this items were in the room. They did nothing to re assure us about this items and didnt seem to care. Once we got back to england we tried again they claimed these items wasnt in the room when it was clearly left behind. I wouldnt trust the staff with my belongings if i had to stay there again. Theres no confidence in the staff.

Leisure Partner

6/10

Pleasant

21 Jan 2019

Verified traveler

Hotel staff was friendly, but had some communication problems with the shuttle bus and we ended up waiting 1 hour and then paying for a tuk tuk back to hotel because they forgot about us, communication needs work! But room was comfortable, clean and beach towels provided, pool was really nice

8/10

Excellent

17 Jan 2019

Dareh

Good hotel, good spacious rooms at a decent price!

Good hotel, fair price, far enough away from the noise but just a short walk to the action!

10/10

Exceptional

27 Dec 2018

Verified traveler

Staff were amazing! So friendly. Room was spotless. We were well taken care of and the shuttle to beach and shopping centee was an extre bonus. Restaurant food was average. Breakfast buffet ok but lsuggest going into town for other meals

6/10

Pleasant

26 Dec 2018

Boldkhuu

Not good

Cheap price big room but on the mountain far to the beach not good breakfast

Family

6/10

Pleasant

13 Dec 2018

Verified traveler

I wouldn’t stay here if you were travelling solo. Good for large groups. Shuttle to Jungcylon or Patong beach and back to the hotel is the highlight.

They only provide taxi or minibus for large groups from the hotel to the airport but cannot help you get into a shared minibus for much much less even though those shared shuttles drop off at the hotel.

If you want refreshments, you can walk down to the family mart at the bottom of the hill or else pay x3 the price at the restaurant.

I personally will not be returning as I had bad reception besides one staff member and was rushed out of my room before check out by them cutting the power to my room.

Leisure Self

10/10

Exceptional

20 Aug 2018

Robert

Baan Yuree review

Love this hotel, thats why i returned....the fooms are spacious, quiet and clean, also a good view from the 6th floor... this hotel also has the friendliest staff I have ever met.....only slight downside is the steep road leading to the hotel, its probably not walkable for elderly people, HOWEVER this hotel provides a FREE bus to and from city centre (every hour)....overall a great hotel ☺

10/10

Exceptional

14 Aug 2018

Robert

Baan Yuree review

Great hotel with super friendly staff, its the 2nd consecutive year I've stayed here, the only slight problem is the steep road leading to the hotel, not really suitable for older people.... however there is a courtesy bus to and from town every hour.....overall fantastic ☺

8/10

Excellent

26 Jun 2018

JR

Quiet retreat close to Patong beach

Everyone else staying at the resort was Chinese on tours so was lovely to have the swimming pools all to myself during the day.
Staff were really lovely and looked after me. Food at the restaurant was really ordinary so went out for meals.
Great holiday and I would stay there again.

6/10

Pleasant

09 Jun 2018

Verified traveler

Location was great for restful quiet stay. Close to everything but far enough away not to hear the hussle and bussle. Free trips into town and picked up when required.
Dont stay in rooms off lobby as you'll get no sleep once people are up. Also cleaning staff congregates in the corridor with walkie talkies from 7am so impossible to get sleep after that.
Buffet breakfast geared towards asian fare so if youre after a western breakfast forget it. Limited choices available.
Staff spoke very little english.
Bathrooms had no ventilation at all. No window or fan. Evidence of mould stuck in silicone edging. Wooden framing ratty and rotting.
Staff in general very lovely - not their fault stuck working in a place that badly needs a once over.

8/10

Excellent

24 Apr 2018

Verified traveler

The only problem is the uphill climb to hotel and the transports are hesitant to take you to hotel and have pay a premium to get you there!

10/10

Exceptional

22 Apr 2018

Kevin

Great situated hotel

I have stayed at this hotel a number of times now and will continue to do so , it’s in a great location close to everything and has great facilities and well priced . Highly recommend it

10/10

Exceptional

20 Apr 2018

Abdessamad

Super

Good

8/10

Excellent

11 Mar 2018

Rolando

Good choice hotel in Phuket island

Friendly staff, fast room service, tasty breakfast...... the frequent shuttle to the beach was very convenient. We used the spa for \"hassle free\" Thai massages (+++)

Partner

6/10

Pleasant

01 Mar 2018

sumit

A bit far of city life

A bit far of city, up in the hill very hard to
walk, bathroom need to be update

8/10

Excellent

22 Feb 2018

shea

Baan Yuree

Staff is friendly and the location is pretty good. Walking distance to a good market and everything you need. They offer a shuttle service every hour which was nice and convenient.

Family

8/10

Excellent

30 Dec 2017

C

Hidden up in the hills but close to everything!

Hidden away up a hill away from the craziness but still super close to the party scene and lovely beaches. Staff were friendly, helpful and very accommodating. Pool area was beautiful and very relaxing. Great hotel shuttle service into the main shopping centre. Only fault was our shower was mouldy, this was a big thing for me else I would have given 5 stars.

8/10

Excellent

18 Dec 2017

Reza

Nice stay

We stayed there for 8 nights from 20th November
Rooms were nice, room service good, pool was deep and big enough to enjoy.
The staff at reception were friendly and always giving smile to you.
The location is uphill and of course steepy but that's no big deal. We rented a bike and even sometimes walked down and up on foot
After all we were happy :-

8/10

Excellent

31 Oct 2017

Verified traveler

Pool awesome

Pool was great and pool bar was surely used by all in our group. Bed was hard and room smelt of damoney's. Staff were absolutely lovely. On top of a hill so to go for a walk on return was a killer. One stage tuk tuk couldn't make it up the hill and we had to jump out and walk. Breakfast was below average. But it was a lovely place and I would stay again.

6/10

Pleasant

28 Aug 2017

Verified traveler

Booked 7 night would have changed resorts after 2 to far from cbd and beach resort doesn't live up to photos are descriptions beds are like concrete slabs pool is small shower heads need replacing

10/10

Exceptional

13 Jul 2017

Robert

Great hotel value

What an amazing place to stay, everything about this place was awesome, easy to find, easy check in, welcoming friendly staff, spacious, clean room, beautiful swim-up bar/pool....everything about this hotel was first rate...I would recommend this hotel to all visitors and all ages. The driveway to the main road is steep to walk, but the hotel supplies a free shuttle bus service.... Loved it here.

Family

8/10

Excellent

03 Mar 2017

Katherine

Comfortable hotel- amazing staff!

I've now stayed at this hotel twice and I've enjoyed both experiences. The hotel is just outside of the hustle and bustle of Pa Tong and up a fairly steep hill - you will find that a lot of drivers do not want to drive up the hill and you may have to walk it - not for the faint hearted! But made the swim in the pool that more enjoyable!
The hotel rooms were cleaned for us everyday with new sheets and towels provided.
The staff were all amazing! Everyone had a smiley face and always happy to help when we needed.

Thank you again to all at Baan Yuree! You made our trip so much more comfortable and enjoyable =]

4/10

Poor

30 Jan 2017

Reza

Good but has some severe issue

Good:
Very friendly and polite staffs. Nice view.

Concerns:
The hotel is good but has some sever drawback. I stayed at room 1507, 4 night

1.The water system is faulty. shower doesn’t release water in enough force to have shower. After complaining they come to room and said this is normal through out the hotel.

2.Wi-Fi has issues too. Had connectivity issue all the time. And even if you have a connection, there is no speed to do your work.

3.The hotel is on the hill. If you go out from hotel, you most likely need to come back on some taxi/tuktuk, coming back on foot is a bit of afford, which makes you think twice if you really want to go out or not.

6/10

Pleasant

07 Aug 2016

chas

Not really impress

First miss communication about room with tub . I was told from the manager that every room has tub. But after I called to complaint for the first night stay . They were able to change room for me. Second day we booked an island tour and the pick up time at 7:30 so I thought that we can have our breakfast before we leave since we paid the price of room with breakfast. Hotel breakfast time 6:30 to 10:30. But when we came down at 7:00 bf was not even ready bread wasn't there .. some of it were not done . We didn't get to eat that much . Now when hotel set the time of bf at 6:30 they should have been ready at 6 30 for guest . They need to prepare before 6.30. Right ?

6/10

Pleasant

10 Jul 2016

James

Great staff, pool bar winner!

Bit of a break down when it came to booking a bus to and from the airport but it worked out in the end and part our fault for only given such small notice. Overall great place for a cheap stay, food for breakfast could really do with an upgrade wasn't the most appealing for the price they wanted.

8/10

Excellent

28 Dec 2015

AMIT

Else everything was OK.

Partner

2/10

Poor

07 Aug 2015

Bill

Don't stay there trust me

hotel was is very poor condition all A/C units were leaking water no control of temperature furniture in room extremely old TV signal was very poor out side pool very dirty front reception couldn't speak English and the food was disgusting but staff were excellent
if i had another choice to stay there again i would rather stay in a tent

6/10

Pleasant

15 Feb 2015

DES S.

Phuket Trip Number Five

Hotel was okay, nothing really bad, but nothing really outstanding. This was my 5th time to Phuket and I have stayed at a different hotel each time. This hotel was average, quiet and away from the Bangla Street and Jungceylon area. Free breakfast buffet was limited, day by day selection of food was the same. There were ants in the self service tea pot our first morning at the buffet. After informing the staff, problem was not resolved until 3 days later . Hotel is about a 30 minute walk to the Jungceylon shopping mall area. Hotel does offer free shuttle to the Jungceylon shopping mall multiple times a day. There is a \"steep\" hill to get to this hotel when walking that is about 500 meters.

8/10

Excellent

08 Feb 2014

Shaun

Decent stay

Everything about the hotel is great except for the massive hill you need to walk everyday to get into the main streets of patong.

4/10

Poor

28 Jan 2014

Robo

Needs improvement

Daily breakfasts were too cold. Air Conditioner didn't work properly for 2 nights causing uncomfortable sleeps. Cleaning staff knocked on door while 'Do not disturb' sign was on. A particular staff member was rude. Staff allowed young children making noise and disturbing guests to continue at 4am, caused a lot of frustration with others as well. The main ingredient for the 'Cocktail of the month' was not available. On the other hand, Courtesy bus was great with 2 drop off points. Pool staff were fantastic and went out of their way to make guests happy. Amenities were sufficient. WiFi was good with sufficient coverage and speeds.

Family

8/10

Excellent

02 Jan 2014

AC

Decent hotel, can be better with some fixes

The hotel is quite close to patong beach, the room is quite large and well done. The pools are nice, though a little plain. Overall a decent property but can be better with some attention to the following details: 1. Breakfast is a bit of let down, definite room for improvement. 2. No shower curtain with bath tub, and the leveling of the edges allows water to accumulate and flow down at the sides, making it a wet bathroom. 3. The approach to the hotel, which is on a hill is daunting for walking up/down. A shuttle service up down would be great. 4. The shuttles to patong are a great addition though they didn't adhere to timings always. 5. The wifi is advertised as free, which it is...but works only in lobby, please tell that up front at booking stage.

Family

6/10

Pleasant

20 Oct 2013

Amit

Hotel is located at steep hill

Everything about the hotel is gud, gud & clean rooms , staff services is gud , hotel surrounding area is gud. Except the location which is located on steep hill and not many tuk tuk want to go there. Hotel shud double up their speed of tuck and if reqd add another for all time connectivity to patong area.

Family

8/10

Excellent

03 Oct 2013

soph

lovely :)

Lovely hotel, friendly enough, had a couple of language barriers but no more than you expect anywhere in Thailand. Room was nice and relatively well cleaned but the bed was pretty hard/springy and uncomfortable, tho I hear now I could have asked for a pillowtop to be put on. The main worry is the steep hill to get up to the hotel. Which is fine if you are fit and well but if you are elderly or unfit and had planned on a leisurely stroll in to Bangalor rd this is probably not your best bet. Mind you they do run a free shuttle 6 or 7 times a day that goes to patong beach and jungceylon shopping centre which are about every hour with a few exceptions which is good. We had no problem with the hill and found it good daily exercise. Overall a good stay, good brekky range and lovely pool!

4/10

Poor

02 Oct 2013

Heidi Wei

Terible Hotel I had ever been

The night shift staff was very rude. The room smells moldy. Will never go there again.

6/10

Pleasant

30 Sep 2013

subramanya

ok for short stay

staff frirndly at times and very unfriendly at other times.
located on a cliff very difficult to climb by walk. but they have shuttle at regular interval.
if planning to travel by bus to bagkok, the booking center is just half a km away (no need to take a cab and go to bus station)

2/10

Poor

16 Jul 2013

Verified traveler

not given wat was promised

We reached there and were given the most dreadful room even when they jad same category room empty. Wifi was not given as promised.

Will not recommend at all.

Someone cracked the windscreen of the car which I had hired and the hotel was not ready to share with us the cctv footage of the parking lot.

4/10

Poor

01 Apr 2013

Karen

Baan Yuree, Thailand

The staff at the hotel were very nice, the pool was awesome.
The beds in the hotel are the most uncomfortable I have ever had, it was like sleeping on springs, that was all you could feel.
Position wise, being at the top of a very steep hill is awkward for older people, it was a very slow walk down and impossible to walk up, a lot of money was spent on taxi's to return each day, especially if you went out for lunch and dinner.
I would not recommend this hotel to friends.