Hotel Miramar

6/10

Pleasant

11 Mar 2026

Deyanira

Close to restaurants a local supermarket and a 15 minute walk to Escambron beach the staff was nice and friendly….the hotel was under construction wasn’t able to enjoy the rooftop

Family_with_children

4/10

Poor

10 Mar 2026

Lisa

The location of the hotel was good but the staff was not friendly or helpful. There were no amenities! No cafe or rooftop seating area as advertised. The room keys didn’t work and needed to be replaced daily .

Partner

8/10

Excellent

09 Mar 2026

Darlene

No ocean view. Shops and restaurants were nearby.

Self

6/10

Pleasant

07 Mar 2026

Anthony

Barely

Family

10/10

Exceptional

06 Mar 2026

Sadra

Staff wasn’t the friendliest but my overall experience was a positive one. Great location, was able to walk to the beach.

Self

4/10

Poor

06 Mar 2026

Eliana

Staff is super kind, but the rooms leave a lot lacking

Family

6/10

Pleasant

05 Mar 2026

Heriberto

no ocean view from the room htat i had, restaurats near by and amenities!

Family

10/10

Exceptional

04 Mar 2026

Mario

Good

Family_with_children

2/10

Poor

03 Mar 2026

Siddhartha

The ocean was visible but everything else was horrible. The parking lot is across the street. I wasn't notified ahead that the gym was not available

Self

10/10

Exceptional

03 Mar 2026

Jonathan

Convenient and comfortable

10/10

Exceptional

03 Mar 2026

Ada

Nice property, simple, very clean, We had an emergency and had to leave early, but loved the place.

Partner

6/10

Pleasant

03 Mar 2026

Gail

Our room was in a corner with a view of the back of a church and a garbage pick up. The ac sounded like a B-52 bomber taking off, the tub didn't drain properly and when I called twice for assistance no one answered the phone. We loved the neighborhood but with the building under renovations we could not access the rooftop terrace or the gym. All in all I would be remiss to give this stay more than just ok.

Partner

8/10

Excellent

03 Mar 2026

Judith

It was not

Partner

8/10

Excellent

02 Mar 2026

Darlene

No. Groceries and pharmacy nearby. Also restaurants.

Self

8/10

Excellent

02 Mar 2026

Guillermo

Room was nice and clean.

Unfortunately the guy who checked me in was very uninformed about the parking availability and needs to be briefed on the matter.

Other than that everything was good.

10/10

Exceptional

01 Mar 2026

Karitza Maymi

Great!!

8/10

Excellent

01 Mar 2026

Mayra

Not any amenities just a room. No room service, pool, or gym

Friends

10/10

Exceptional

01 Mar 2026

Jose J

Everything was great 👍

2/10

Poor

28 Feb 2026

Andres

Very bad, Odor was bad , smells so bad , reacting with asthma

6/10

Pleasant

28 Feb 2026

Wendi

Amenities were lacking. Simple coffee in the lobby would have been much appreciated. People are traveling and don’t want to roam the streets at 6 am for coffee.

Partner

6/10

Pleasant

28 Feb 2026

Robert

Renovated older hotel, staff was excellent, amenities were ok, room was clean & beds were excellent, parking was a bit tricky due to hotel’s location

Family

6/10

Pleasant

28 Feb 2026

CHRIS

Should have listed that it was under construction. some rooms never got the tv to work and everyone just ignored it. Mild in same room. Should have been moved!!

Friends_and_family Friends

2/10

Poor

27 Feb 2026

christine

Room sucked, no hot water, no handle for shower, water did not drain properly. Room key did not work had to replace key 7 times. I do mot recommend

Family_with_children

4/10

Poor

26 Feb 2026

Kareen

I am glad they are making upgrades, but I paid for a stay with the understanding I would have access to a laundry room, gym, and loft dining. All were closed and there was no indication on their site or through expedia that those amenities were not available.
Also, the $19 over night parking is a joke. Its a gated area across the streer. They don't always open it for you. We got to the point that my husband or I would stand at the desk and wait for the other to go to the car, just to make sure the attendant at the desk would open the gate for entering AND exiting.
Hot water is limited. Good locationn for walking to places and short drive to Old San Juan.

2/10

Poor

25 Feb 2026

Carmen

Amenities. The bar or roof top wasn’t open. They were doing construction on the roof. I stayed on the 7th floor and all I heard was banging, cranes being moved around and just so much noise. I didn’t get a reason as to why the bar was closed. Being a solo female travel, that didn’t help at all. I was there to celebrate my 40th birthday and couldn’t even get as tipsy as I wanted to. It would’ve been more easier and convenient to be able to drink at the bar at my hotel. That way if I did get drunk I can go to my room easily and not worry about going to a bar outside the hotel. My room I give it a 3. Staff a 3. Just wasn’t the best experience overall.

Self

6/10

Pleasant

25 Feb 2026

David

Room was spacious and clean. Exercise room. rooftop patio and bar were all closed for repairs. Mattress was thinner than I am used to. Location was ok, decent restaurants within walking distance. Not bad for a one night layover.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Thomas

Staff was friendly, room was as described.

Family_with_children

10/10

Exceptional

23 Feb 2026

Jose

Clean room, great location

6/10

Pleasant

23 Feb 2026

Felicia

This hotel was average. The picture definitely gives it more justice than in person. I looked out my window straight across to another very close building where others resided so I kept my curtains closed. The hotel’s hot water got cool/cold within 2 minutes of stepping in the shower. The room was average. The area was a great area. Walking distance to lots of things and safe. I think that is why the rating is so high. I was surprised by the rating after arriving. The bed is ok! The hotel bar was closed because they don’t have an employee to work it; however, there are several within walking distance. The staff was polite and friendly! There are two-24 hour restaurant’s across the street. One is a pizza spot and the other is other types of food, but it was good. Hope this helped.

Self

4/10

Poor

22 Feb 2026

Godfrey

The building is very old, the bath tubs are clogged, when you shower before you finish the tab is full of water as the drainage system is almost like not workin. Won’t recommend it for those who loves nice bathrooms.

Friends

8/10

Excellent

21 Feb 2026

John

Nice boutique hotel, very clean, cordial staff, good location in Miramar. Great breakfast spot across the street. They should put an iron and ironing board in every room so guests don’t have to wait while they find one. Otherwise, a great value for the money to stay in San Juan

Leisure Partner

6/10

Pleasant

18 Feb 2026

Antonio

Room- we requested for bathtub to be fixed several times, it was never fixed.
I wanted to request for a special surprise for my wife and I anniversary, however I was told they did not do that by a male representative, however, when we got there the female staffer said they could have done it for us.
Other than this, most of the staff was great, specially Laura, went above and beyond for us and we were thankful for her and her hospitality.

Partner

2/10

Poor

17 Feb 2026

Denaliz

This hotel was absolutely unacceptable and should not be operating in its current condition. The entire place looked run-down and poorly maintained. I requested clean sheets and was never given any. The bathtub was filthy and completely clogged, making it impossible to shower. The water pressure was a joke.

When I reported the issue, instead of sending maintenance, the front desk handed us a dirty plunger and told us to fix it ourselves because there was no maintenance staff on site. That is beyond unprofessional and unsanitary.

We were told they couldn’t move us because the floors below had no access to water, which just proves how severe the problems were. On top of that, none of the amenities that were advertised were actually available. This is false advertising.

This stay was not only uncomfortable, it was unhygienic, misleading, and a complete waste of money. I feel scammed. I am demanding a full refund and would strongly advise anyone reading this to stay far away from this hotel.

Partner

4/10

Poor

17 Feb 2026

Carlos

Room was slightly dirty, shower didn’t really work and water sat in the tub for a long time

Leisure Partner

6/10

Pleasant

16 Feb 2026

george

Too much construction

Leisure Friends

8/10

Excellent

15 Feb 2026

Danny

Clean rooms, good location, we ask for email receipt, never received. No breakfast, bar was not open.

Leisure

10/10

Exceptional

14 Feb 2026

Janet

I loved the huge room and very comfortable bed. Very pleased with the location, enjoyed the 24 hour restaurant across the street.

Leisure Partner

2/10

Poor

10 Feb 2026

Veronica

The room was run down, and the hotel isn’t in the greatest of places. The beds were like concrete, and the pillows were couch pillows. On a good note the staff were super friendly, but that’s about all.

Business Family

8/10

Excellent

09 Feb 2026

Brent

The room was very clean and staff was very helpful with everything .

Leisure Family

10/10

Exceptional

09 Feb 2026

Yvette

The room was beautiful and clean. Staff was very helpful and professional

Leisure Self

8/10

Excellent

09 Feb 2026

Freda

Staff were very friendly and helpful. room was large and clean. Good location to drive into old San Juan. Restaurants nearby.

Partner

8/10

Excellent

08 Feb 2026

Rogelio

It was okay nice clean room all staff are very nice

Leisure Family

10/10

Exceptional

08 Feb 2026

Janet

Amazing staff clean property and comfortable room

Friends_and_family Family

2/10

Poor

07 Feb 2026

Madison

No food no noting they said including

Leisure Friends

6/10

Pleasant

07 Feb 2026

Gregg

It was ok,staff couldnt care less.

6/10

Pleasant

06 Feb 2026

Eric

Starting to look shabby around the edges

Partner

8/10

Excellent

04 Feb 2026

Mari

Staff and amenities are fine

4/10

Poor

04 Feb 2026

John

faucet broken, bad mattress, dirty windows, very tight bathroom,

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Hector

Staff was very nice. Clean place.

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Alma

Overall good hotel. Clean, quiet in a good area.

Partner

10/10

Exceptional

28 Jan 2026

NORMA

The room was spotless and the receptionist was so nice, helpful and professional.

Leisure Self

4/10

Poor

27 Jan 2026

Rachel M

For the price of one night I expected more. The hotel needs updating, the shower water did not get hot, the TV in room was super small, WiFi kept spinning while trying to watch Netflix and there needs to be more outlets in the room.

Leisure Family

8/10

Excellent

27 Jan 2026

Kyle

Todo limpio, excelente alternativa pagar en el lugar, lo único es que no me dieron la habitación que escogí pero fuera de eso todo bien.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Grace

Clean room. Spacious

2/10

Poor

25 Jan 2026

Kwamaine

The rooms tv was entirely too small , the water in the shower was horrible it was hardly enough water pressure I couldn’t even take a shower and the water was cold… the staff had to change another guests room for the same incident with the water

Leisure Partner

10/10

Exceptional

24 Jan 2026

Mendessa

Everything was great

10/10

Exceptional

24 Jan 2026

Kirk

A very nice place with friendly staff

2/10

Poor

21 Jan 2026

samantha

No ocean view at all. The parking was across the street and you kept getting trapped in the parking lot because the person at the front desk has to use a clicker to let you in and out of the parking lot and they’re not always at the desk to let you in or out. Then the first room, the shower was broken. The second room had no hot water and a dirty comforter. And the blade was hard as rocks, and we had a view of the parking lot. Don’t go here

Partner

10/10

Exceptional

21 Jan 2026

Patricia

Excellent property. Nice people and central for Rideshares etc.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Michelle

Air conditioning was great.
Limited parking at the hotel & free parking lot was around the corner & unlighted.
The female staff were friendly & outgoing, greeting us. The male staff didn't say a word unless i spoke directly to him.
It was great having a refrigerator & microwave in the room.
Missed having a pool on site & the rooftop had no table or chairs for watching the ocean or the stars.
Access to the beach was more than 15 minute walk & involved walking across several busy highways.

Business Family

6/10

Pleasant

19 Jan 2026

Kendall

They storedour baggage while we explored Old SanJuan. Thats about the best thing about the hotel.
Bathroom was in need of repairs aa the shower doesnt drain amd the faucet fell off and only had couple minutes of hot water.
Room was fine other then the bathroom

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

Victor

nothing!

10/10

Exceptional

19 Jan 2026

Cindy

Everything was great. Very helpful front desk when we arrived early

Partner

8/10

Excellent

18 Jan 2026

Miriam

The room was spacious and very clean. I refused cleaning services and opted for clean towels which were readily given. The room was relatively quiet with just a bit of street noise in the morning.Parking was $19 a day and the gate was opened /closed upon request.Right across the street was a great café with killer coffee and hearty, delicious food. Great staff! In addition, a local supermarket was 1/2 block away- very convenient. Getting in/out of area in a rental was a bit of a challenge- some streets are unmarked! Overall, we had a good experience at Miramar!

Leisure Partner

8/10

Excellent

18 Jan 2026

Bryan

Hot water does not last long

Leisure Friends

4/10

Poor

16 Jan 2026

Victor

Staff was poorly, elevator was not working in the morning I have to take my luggage from the stairs and the worst part of this hotel it’s the parking it’s $20 per night and you have to depend on them to open and reopen the gate to get out of the parking, if they busy you’ll get stuck in the parking until you call to the front desk for you to get out! It was a disaster, on top of that the bathroom was cool and very spacious but the Tina was clogged other than the room was very clean the didn’t give me a ocean view as I paid for but it’s cool it was only one night!! Never again this hotel

Leisure Friends

10/10

Exceptional

16 Jan 2026

Kathy

We had a wonderful one night stay pre cruise. Arrived via Uber and checkin was quick and easy - the 2 staff were very friendly. We walked to the grocery a block asay to get a few things then found a wonderful restaurants around the corner. Lots of restaurants very close. The only issue we had was trying to get luggage down the next am as there were a lot of cruisers but after 3 rounds of elevators we were down, checked out and on our way. Less than 10 min ride to cruise port.

Partner

6/10

Pleasant

13 Jan 2026

Iris

Good Location with nice rooms

10/10

Exceptional

12 Jan 2026

Yadil

Air conditioning was great and parking perfect can’t complain, be staying in my next visit to PR

Self

2/10

Poor

12 Jan 2026

Tilottama

The room we were given was extremely disappointing, with a strong musty, urine-like smell—my kids described it as a dark, smelly box. Several things were broken, including charging points, the towel holder, and the shower handle, and the bathroom looked dirty and worn.
Although the staff were polite, they said they couldn’t help as the hotel was sold out and only offered a refund. I requested a callback from the manager, but no one ever contacted us during the three nights we stayed. Since it was Christmas/New Year and most hotels were full, we were stuck staying there.
Housekeeping was also very poor. The room was not cleaned every day—at nights we returned to find the beds not made and the bathroom still covered in sand from the previous day’s beach trip. This lack of basic housekeeping added to an already disappointing experience.
Overall, a very disappointing experience.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Anthony

Nice room great location people were friendly.

Business_and_leisure Partner

6/10

Pleasant

11 Jan 2026

Kendall

Shower drained so slowly that there was two inches of water by time finished. Night staff was not welcoming at all at the front desk. Small elevators and at check out deadline there were lineups in every floor, people waiting at least ten minutes, we decided to go up instead of down just to get on

Leisure Family_with_children

8/10

Excellent

10 Jan 2026

PRASENJIT

Clean room, Staff helpful attitude but could not really resolve the broken bathroom faucets during our stay. AC was good. Did not use Parking. Location is great!

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

ED

Ok

Leisure

10/10

Exceptional

08 Jan 2026

axel

Old building , but clean . Staff ok . Parking very close, thats a plus .

Leisure Family

10/10

Exceptional

07 Jan 2026

Daniel

Easy check in. Happy with the room

6/10

Pleasant

06 Jan 2026

Rossana

The staff was outstanding. Very professional and friendly. I stayed in the room 203 and the safety box was broken. The air conditioner was broken turning on and off constantly. I did call the staff to come and check the above problems which they did but told me they can not fix neither at this time. Also there was a growing mildew visible to the naked eye in the top wall of the air conditioning. This room should not be occupied in this miserable condition.

6/10

Pleasant

06 Jan 2026

Michael

The hotel and the room were nice and clean. Good location. Close to restaurants and other activities. The only problem that we had with our stay was the air conditioning system smelled really funky. The smell was magnified if the AC was left on continuously.

Leisure Family

10/10

Exceptional

06 Jan 2026

Jeritza E

Excellent!!! Good Service by Ashley and Carlos Front desk.
Clean room. 10/10

Leisure Family

6/10

Pleasant

05 Jan 2026

Sanjana

room was clean, but the three nights we stayed room was never cleaned. Wifi connected but never worked.

6/10

Pleasant

05 Jan 2026

Ernest

The staff was helpful getting us transportation to the airport. The website picture of the hotel iand surrounding area is deceiving

Leisure Family

10/10

Exceptional

05 Jan 2026

Dedric

Nice,safe,clean hotel. Enjoyed my week

Leisure Self

10/10

Exceptional

05 Jan 2026

Dartaynan

Great customer service

10/10

Exceptional

04 Jan 2026

Anthony Renard

Super nice staff....great room...perfect location...

Leisure Partner

6/10

Pleasant

04 Jan 2026

Deborah

The staff was very courteous and friendly. When I arrived early after a redeye they would not let me check in which was disappointing but there was a great Mexican restaurant right across the street. Their website says they have a restaurant and a bar but both were closed with no time frame to open. Also the \"terrace\" on the website did not have any chairs to sit on. I booked this hotel because of the amenities. They definitely falsely advertised it. This needs to be updated. The hotel is older but in a good area. Staff were cery nice

Leisure Self

10/10

Exceptional

04 Jan 2026

Peter

Spacious clean room on the edge of a popular tourist area near the airport. We were only there in the dark, but the rooftop deck looks excellent and there's a good view at night. There's hotel parking across the street, and a free parking lot less than a block away. If you're driving in, note that the hotel is on a narrow driveway just above the main road, and if you miss it, you'll have to do some driving around to get back to it. There's a small gym. and though there's no bar or restaurant, there are plenty down the street. I mentoned this is on the corner of a popular area, there are some derelict buildings at the corner, and a historic church (now abandoned) next door, but there were lots of tourists walking into the much busier other direction.

Partner

6/10

Pleasant

03 Jan 2026

Nicole

Just ok for an overnight stay. Hard beds no bar no food and the rooftop was in bad shape

4/10

Poor

03 Jan 2026

Kristin

No seating as pictured for lounging or enjoying rooftop- bar was inoperable closed for stay- water leak on our floor soaked carpet and loss of water in the am- microwave didn’t work- no soap in the shower-no issue with staff- helpful

Friends_and_family Family

4/10

Poor

03 Jan 2026

Ulises

The room and the overall hotel felt pretty neglected. Shower with not enough flow, the water didn't drain creating a disgusting pool. The rooftop was completely plain, just a roof, not as pictured in the offer, you needed to go downstairs to pickup your own towels.
Great location and an \"ok\" place to sleep... That's all.

Leisure Family

6/10

Pleasant

02 Jan 2026

Selina

Yes

Friends_and_family Friends

8/10

Excellent

02 Jan 2026

JacQuan

The staff were friendly, the room was clean, and the hotel was close to restaurants and a grocery store.

Friends_and_family Family

4/10

Poor

02 Jan 2026

Hironao

The room smelled moldy, and the air conditioner was the cause. There were no tissues box, no body soap, and no small towels in the room. Breakfast was not provided. Considering the low price, it may be acceptable, but I would not stay here again.

10/10

Exceptional

01 Jan 2026

Thelma

I loved this boutique hotel. Nice and clean room. Great location. The staff was courteous and very accommodating especially Keegan! Would most definitely stay there again!

8/10

Excellent

31 Dec 2025

Robert

Clean comfortable bed Very busy area at night A little bit to noisy at night

Leisure Partner

10/10

Exceptional

31 Dec 2025

Anna Marie

Close to restaurants and grocery store. Fridge and microwave is a plus.

6/10

Pleasant

29 Dec 2025

James

Amenities. Tissue would be nice. A coffee bar in the lobby. Wash cloth would help. Bring something to scrub with. Put some chairs on the terrace. Terrace needs to be user friendly. Not what the pictures show. The pictures on the website are deceiving. Location is good. Beds are comfortable and clean

Leisure Family

10/10

Exceptional

26 Dec 2025

Ferdinand

Cozy room with a nice City/Ocean view.

Self

10/10

Exceptional

21 Dec 2025

Micah

Clean room, friendly staff. Great location.

Leisure Family

8/10

Excellent

20 Dec 2025

Yanitza

Nice place to stay for one night

8/10

Excellent

19 Dec 2025

Henry

Clean room, great staff: Ricardo and Laura specially helped us locate a hospital where we donated medical supplies donated by “Not Just Tourists.” Their help so appreciated.

Partner