Villa Makassar

Morocco , Marrakech
MARRAKECH, 20 Derb Chtouka Kasbah
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100 reviews shown

10/10

Exceptional

09 Oct 2025

Michael Philip

Exceptional. The villa is beautiful and all the staff as lovely. All speak perfect English and can not do enough for you. When our air conditioning stop we were taken to a new room immediately and helped to move. The breakfast is plentiful and the evening meal was delicious and extremely flexible. Highly recommend. Thank you

Leisure Partner

10/10

Exceptional

04 Oct 2025

Rinaldo

A wonderful hotel (Riad) with fantastic service, food and aesthetics. The riad and rooms all have a beautiful art deco design, all very calm and serene.

Breakfast was very nice brought to you each day. Most people sat in one of the courtyards, though you have a choice.

We ate in the restaurant one evening, very sophisticated and romantic. Food was excellent and good value.

Service as I say was excellent every member of staff were polite and extremely helpful.

The rooftop area where with sunbathed most days was beautiful, it has a jacuzzi. The pool looked beautiful but was we did not try it, possibly because of its location a floor down and was nothing the sun.

We were offered free transfer to the airport and such a nice touch was the chicken sandwich to take to the airport (it was delicious).

Location wise it is 20 it is 10 minute walk from the Kasbah and another 10 minutes to the main square. The location is quiet and felt safe.

Overall a great value and I would highly recommend 👌 it.

Partner

10/10

Exceptional

19 Sep 2025

Jeffrey

amazing experience - well worth it.

10/10

Exceptional

21 Aug 2025

Uzair Tahir

Amazing service and hospitality

Leisure Partner

10/10

Exceptional

05 May 2025

KAVIT

Amazing. Would definitely recommend!

Leisure Partner

10/10

Exceptional

30 Apr 2025

Emma

Fabulous stay and would recommend staying there for it's central location.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Verified traveler

A true 5* experience in the traditional sense. This place only has 10 rooms and if you embrace it, you become a member of the family for the duration of your stay.
The whole team will go out of their way to make you feel welcome and nothing is too much trouble.

I was very fortunate to stay in one of the suites and all I can say is WOW! Stunning and very comfortable.

Breakfast every morning was tasty and plentiful and all made fresh by the team.
Dinner was also excellent - so, so tasty.

The Hammam experience was fantastic and I came away feeling refreshed and renewed.

The location is a balance of being part of the Medina but without the chaos of the centre.

Highly recommended if you’re seeking a traditional riad experience during your travels.

Leisure Self

10/10

Exceptional

27 Jan 2025

colin

Gorgeous boutique hotel tucked in street only minutes away from Kasbah. Management & staff were very welcoming.

Leisure Self

10/10

Exceptional

15 Dec 2024

Valentin

Good service, would recommend

10/10

Exceptional

04 Dec 2024

Robert

Grand Boutique hotel located in the centre of the town that puts some 5-Star places to shame. Samira’s staff and team were the best - nothing was too much trouble for them and we felt right at home - so much so that we extended twice! Highly recommended to experience that Marrakesh magic!

8/10

Excellent

20 Oct 2024

Steve

Nice property with excellent staff

Leisure Family

10/10

Exceptional

12 Oct 2024

Angela

Unbelievable service and gorgeous room. Delicious breakfast. 5 * service and so helpful

Leisure Partner

10/10

Exceptional

11 Jul 2024

Yasmin

What a wonderful few days spent at Villa Makassar! Samira and Issam at Reception were generous with their time and advice, and available at all times. They made sure that every need was catered for - no request was too big or too small. Zakary was there to greet us with a different delicious breakfast each morning and Ismael was always on hand to ensure we had an enjoyable stay.
Hidden away in the old town, Villa Makassar is within easy reach of everything you might want to visit in Marrakech. In addition, it is less than a couple of hours away from the Atlas Mountains and Essaouira - which are also a must (Both trips organised with the help of Samira and Issam with a wonderful guide, Brahim.)
The jacuzzi on the roof top terrace at the end of an adventure-filled day was absolute bliss.
This was my first visit to Marrakech, but certainly not my last. I look forward to seeing you all again soon!

Leisure Family

10/10

Exceptional

04 Jun 2024

Verified traveler

Great stay inside the coty

Nice/Calm location in the Medina. Awesome rooftop and staff that cares a great deal!! Breakfast was delish! If you want to be in the old town but be a small walk away from the crowds, this is perfect.

Friends_and_family Family

10/10

Exceptional

20 Feb 2024

Fathia

Fantastic Riad, extremely clean, with great service at the restaurant and reception. Special mention to Samira for her welcoming and kindness!

Leisure Friends

10/10

Exceptional

17 Jan 2024

Colin

My partner and I stayed here over the Christmas holidays. We both loved it. The hotel is an oasis from the chaos of the city. The staff were incredibly friendly and helpful (tea on arrival, waited on hand and foot in the restaurant, drinks brought to our room and even gave us both a gift on our checkout).

The breakfast was amazing to the point that we couldn't even fit it all in there was so much provided. It's not too long a walk to the main centre and there were always taxis about outside if you didn't fancy walking it.

The room was gorgeous - big bathroom, lovely Moroccan style decor, mini-bar etc

The outside area on the roof was awesome with a beautiful view of the mountains. Got to lie in the Jacuzzi, and do some sunbathing with a drink in hand.

Would highly recommend a stay here

Leisure Partner

10/10

Exceptional

29 Apr 2023

Frederick

We arrived late and left early. The short time we were there, they went out of their way to do everything they could for us. Would highly recommend this hotel.

Leisure Partner

8/10

Excellent

11 Mar 2023

Ashrymaty

This property was lovely and quite traditional so may be a little different from what Americans are used to. Staff and service was amazing. My only con is that I didn't receive my VIP upgrade or gift.

Leisure Friends

6/10

Pleasant

17 May 2022

CLAUDIA

It’s nice but overpriced for what you get. AC didn’t work. TV didn’t work.

Leisure Friends

8/10

Excellent

18 Nov 2019

Peter

Friendly stay

Stayed for 1 night in Villa Makassar. Very nice and friendly place.
Great service from the staff.
Beautiful terass.
On the negative side, and not to be blamed the Raid, we booked our
room from the taxi between Agadir and Marrakech, so we go the last room they had available.
The room was small and a bit claustrophobic. If we return again, we will for sure reserve in batter time and make sure to get a suite.
All in all, very positive, but to stay more than one night in that small room with limited close to no windows, its not for us.

Partner

4/10

Poor

27 Oct 2019

Adrian

The room we book was dark and also have a bad looking toilet,the lid was losing the painting and seems like need a new one , we talk to front desk and right away the offer to us a new room “ upgrade “ without shower, only a jacuzzi where you suppose to take a shower , well it didn’t work at all , we call front desk and they send someone to fixed, nothing was resolved.
I don’t blame the staff for this , because all of them specially “ Hanna “ doing a GREAT job, the hotel needs repair all over , we ending having a shower outside in the spa , really inconvenient to move around the hotel to take a shower .
I want to thank Hanna for all she did from the beginning
Was helping me to park my car and show me the streets are pins the medina
I hope that the hotel owner will take care of the repairs have to be done ASAP

Friends_and_family Family

10/10

Exceptional

24 Sep 2019

Katie

Amazing customer service. We are very thankful that they allowed us to check in early, we only had a few hours of sleep, so this exception was major for us. Everyone was so friendly from beginning to end. The hotel itself is beautiful, you truly escape from all the noise.

Leisure Partner

10/10

Exceptional

25 Aug 2019

Dhru

The property was awesome. Staff were fantastic. Nabil,saad,munir,Rashid and the house keeping. Close to the Square easy to go to places and the facilities were great

Leisure Partner

4/10

Poor

21 Apr 2019

Kathleen

This is a 3 star hotel

The room I reserved was a Superior room. One-third of the very small room had an oversized bathtub but no shower. I was told the only other available room was a suite for 50 euro additional. It took 6 hours before my room was made available to me at approximately 5:00 in the evening. Access to electrical outlets to charge devices was very limited, difficult and involved disconnecting lamps to gain access. Since I was leaving for the airport early the next morning, i asked for breakfast at 7:00 that morning and was told that my request would be accommodated. When I arrived that morning, however, i was told that breakfast for me was arranged for 8:00. They managed to get me some breads and coffee after waiting 25 minutes. Very disappointing stay.

10/10

Exceptional

31 Mar 2019

Verified traveler

Fabulous Art Deco hotel. Totally unexpected and tasteful

Leisure Family

10/10

Exceptional

26 Mar 2019

Verified traveler

This riad is absolutely stunning. The staff goes above and beyond to ensure the highest level of luxury goes off without a hitch. We stayed in the suite with a fireplace and couldn't bare to leave. We were assisted with guides, late night fireplace lighting, room service, and any other manner of help to make our trip the best it could be. I will absolutely be coming back to drink their bar dry of whiskey again soon.

Business_and_leisure Partner

10/10

Exceptional

18 Mar 2019

Verified traveler

Close to the main city sites. Helpful staff, knowledgeable and friendly.
Room was lovely, spacious, clean, everything we needed.

Leisure Partner

8/10

Excellent

02 Mar 2019

Verified traveler

Very good boutique hotel at the heart of Marrakech. Rooms are spacious and comfortable but cleaning was lacking. Staff were attentive but service inconsistent.

Room amenities rather lacking - including no tea/coffee maker.

Business_and_leisure Partner

8/10

Excellent

06 Jan 2019

Ceci

We spent two nights with Villa Makassar. We stayed in the luxury room on the ground floor, near the kitchen, on the first night. It was a bit worn out and we could hear the conversation outside our room easily. We notified the staff on the second day and they offered us a standard room on the 1st floor. Though we can still hear conversations when people walk around, the frequencies were much lower and we can have a good sleep.

All staff are nice with great hospitality, and listens to our comments and feedbacks. We also booked a car for dinner to Al Fassia. The driver is also very nice and they offered us a phone to call them when we finish the dinner so that he can picked us up back to the hotel.

It is walkable to the old medina in about 20 minutes, but it would be safer to take a taxi or the hotel's car at night.

10/10

Exceptional

02 Dec 2018

Verified traveler

It’s amazing!! Friendly staffs and wonderful fireplace inside the room!

10/10

Exceptional

22 Nov 2018

Verified traveler

Excellent location, great friendly and informative staff and nothing was too much trouble. Would definitely visit again and recommend to other travellers.

10/10

Exceptional

13 Oct 2018

Harj

Great Location

Very friendly staff, lovely hotel and great location

10/10

Exceptional

25 Sep 2018

Verified traveler

Amazing!

Can I say BELINDA BELINDA BELINDA! Really enjoyed my stay here. I went in September so wasn’t many people around due to school starting again all over. The staff was so nice, accommodating and attentive. We wanted to do local stuff so we spoke with the director who booked our excursions( when in Morocco be Moroccan).Please speak with Belinda she’s get you good price with legit people for anything you want to do. We did traditional cooking class, camel rides, tours and the SPA! You have to visit the villas spa. The room was ALWAYS clean sometimes twice a day. The villa itself is gorgeous. However the selling point is the amazing staff. Belinda runs the villa and is so full of life that you can get caught talking for hours! You have to try Rasheed Mojitos (DELICIOUS) Overall my stay was amazing and I will be back here! Already looking to book for the new year.

10/10

Exceptional

15 Apr 2018

Ebi

Good experience

It was kind of a new experience with a hotel with Riyadh:)

10/10

Exceptional

17 Feb 2018

Verified traveler

Fantastic staff, great location

A lovely stay, great place. Room very clean, friendly and helpful staff organised fantastic trip to Ourika valley.

2/10

Poor

15 Feb 2018

mona

Mis leading

Hotel was in the middle of old medina, small, all rooms were cold, cockroaches seen in courtyard, minimum staffing levels so everything took at least an hour to be received. We moved hotels after just 24hours. Would not recommend at all

10/10

Exceptional

16 Nov 2017

Verified traveler

Great hosts, helped make reservations at Al-Fassia for dinner. I did catch a charge for an airport transfer we did not use. Also I asked for a taxi to the airport but instead almost was charged for an airport transfer (again). The room we had was an inner courtyard that didn’t have much light and we overlooked the kitchen/staff quarters, so not much for views. A bit of a walk from the Medina, which was nice for us but may not be for everyone who want to be closer.

10/10

Exceptional

15 Nov 2017

Bernard

Beautiful Riad in the Marrakech Kasbah

Very little to fault here, apart, perhaps, that the hotel feels slightly austere in so far as its public spaces are far more extensive than the 10 rooms require. Aesthetically, it is beautiful, but there's a slight lack of ambiance, owing to the fact that there are so few guests around. Service is impeccable and friendly.

Partner

10/10

Exceptional

30 Oct 2017

chris

An oasis away from the hustle and bustle

Beautiful Riad/Villa in an Art Deco boutique style, lovely roof top terrace with outdoor hot tub. Staff very attentive with only 10 rooms you are treated like royalty. The restaurant is highly rated amongst fine dining experiences. We received an upgrade to a suite on our last night. The location is great in the Kasbah close to the souks and good restaurants.

8/10

Excellent

03 Jun 2017

Darren

Tranquility in the middle of the kasbah

Great location, great riad and unbelievably tranquil when stepping in from the street.
Perfect for a break away and good spa.
Don't expect good bar service, you can get a drink but not at anytime.
Great location if you want some time out.

10/10

Exceptional

23 May 2017

Nicholas

service with a smile

This boutique hotel (Riad) was an oasis in a city that exceeded expectations. The staff could not do enough to ensure we had a great trip

Partner

10/10

Exceptional

03 May 2017

Verified traveler

Villa Makassar was in a great location. Staff were very hopefully and friendly. Definitely would recommend to stay here

Family

8/10

Excellent

29 Mar 2017

Verified traveler

Delightful Riad

Very good morrocan hospitality. Great location inside the medina. Very attentive staff.

10/10

Exceptional

19 Mar 2017

Orkan

Only one word 'AMAZING'

Our stay at the Villa Makassar was beyond our expectations. First of, the Art Deco architecture was very well put together; even in the Souks and Kasbah. After a tiring day, arriving at this hotel always felt like a sanctuary.
Furthermore, the help of the staff was always impeccable; with special thanks to ZİNEB and AZİZ. They always went further and beyond to help us; booked our restaurants for every single nite and they were all incredible.
Thanks for the hospitality!!!

Family

4/10

Poor

04 Mar 2017

World traveler

Over rated

Staff was friendly. Our room did not have any windows. The the water in the shower was cold and the sink in the tub was clughed up. Completely over rated and over priced.

10/10

Exceptional

02 Feb 2017

Vanessa

Beautiful riad in the Kasbah district

We spent three nights in this wonderful riad. We were welcomed by the Manager with mint tea and pastries. It is an immediate oasis of calm when you step into the entrance. Beautiful courtyard and wonderful terrace. So peaceful. The staff were incredibly welcoming, courteous and kind. Breakfast was delicious and always beautifully served.

10/10

Exceptional

25 Oct 2016

Murat

Probably the best and the cutest hotel in Marrakes

Wonderful Staff, beautiful rooms, we had a junior suite and a standard room (Nothing about the rooms are standard! they are beautiful) , anything we wished for the Staff at the hotel made sure we got, Housekeeping not only cleaned our rooms, they even iron the shirt we left out on the armchair.

As a General Manager of a 5* Hotel myself, It is my pleasure to recommend this gorgeous little hotel to anyone who appreciates style, architecture, good service and tasteful decor.

8/10

Excellent

03 Oct 2016

Graham

Great Marrakech location

The hotel is ideally situated in the Kasbah area of Marrakesh....very good for all the main sites to see in the Medina....and very safe.
Villa Makassar is very Art Deco and all the staff provide excellent customer service.
Our experience got off to a bad start as we were picked up at the airport by a driver from the hotel. We had booked to be met by a company Easy Transfers. I showed the driver our paperwork and he readily agreed to take us to the hotel. Little did we know we had taken someone else's taxi. The upshot is that despite paying in advance for an airport transfer we were then charged again for the hotels own taxi. One of life's experiences We suppose but the driver should have clearly established who we were....holding up a sign saying Villa Makassar without any guest names is simply not good enough.
The hotel is ideally situated for the airport being only 10-15 mins away.
On he downside the pool area was a little disappointing (dark and small) and whilst the roof terrace was big it needed more softer landscaping. At night despite the hotel being nearly full there were very few lights/ candles around to create a welcoming atmosphere.
Having said all that the staff were all very helpful and we would definitely be happy to return.

Partner

10/10

Exceptional

07 Jun 2016

Ned

Nice, comfortable hotel

It is a nice, comfortable and quiet hotel, designed in Art Deco style -- a tribute to an era. Jamaa al Fnaa is a good 20 mn away walking, but you can always catch a petit taxi which will shorten the transfer time at a low price.

6/10

Pleasant

01 Jun 2016

Steve

Very quiet, pleasing Morrocan hotel.

As regular travellers, we had high expectations, however, this hotel did not meet our expectations. We booked a top room but found we needed to supplement the room with bottled water, tea bags etc. additionally, although the room had satellite coverage only two English channels were watchable ( both news).

The breakfast menu/choice was extremely disappointing, no available cereals with the main choice consisting of a mixture of breads and jam.

On our morning of departure we requested an early morning call (never received), and breakfast in the room only to find it had been laid out in the restaurant 10 minutes before departure.

8/10

Excellent

16 May 2016

David

Tranquility at It's Best

Very good location within the Medina and what a wonderful surprise when you open the door and step into Villa Makassar! It was like stepping into another world, tranquil, beautiful art deco design and style, fantastic staff who were so helpful and pleasant!
The room was spacious and beautifully decorated, perfect!
The only disappointment was the food, very disappointing! If they resolved the food, it would be a perfect base in Marrakech!

8/10

Excellent

24 Apr 2016

Verified traveler

Very nicely situated in a quiet neigbourhoud.

Indeed a very nice Riad. Well situated only 15 minutes walk from the main square. Enjoyed it very much. Very nice staff and atmosphere.

6/10

Pleasant

21 Apr 2016

Nadine

Disappointed- not 5 star

It was very quiet at the hotel and the staff were accommodating but there only seemed to be 4/5 staff over the 24hours. The nighttime staff were not great and service was extremely slow. Food was simple each morning and lots of bread!! Not really 5 star but the facilities were lovely just a shame that the service was disappointing.

Partner

8/10

Excellent

17 Apr 2016

Verified traveler

Nice hotel close to Medina

Hotel within Medina, everything within walking distance. Very helpful and friendly staff and beautiful building.

10/10

Exceptional

15 Apr 2016

Jan

Lovely hotel in quiet location

We have just returned from a wonderful 4 day stay at this lovely hotel. Fantastic staff, very attentive and nothing is too much trouble. The first room we were given was a little dark but as soon as they were made aware of this we were offered an alternative which was not only lighter but also much bigger. Rooms were kept immaculately clean with linens changed daily. Breakfasts were great with a selection of bread, pastries and pancakes served with freshly squeezed orange juice and coffee or tea. Eggs were also on the menu, cooked to your preference. The omelettes were very good! We ate dinner in the restaurant on two occasions and the food is Michelin star quality at very reasonable prices. Would recommend this hotel to anyone looking for some winter sun. We had beautiful weather for the duration of our stay and enjoyed spending time on the large roof terrace. The location is perfect for walking to the main square and other tourist attractions. The staff speak English which was a great help! Thank you Claudine and Yusuf for making our stay so enjoyable.

10/10

Exceptional

29 Mar 2016

Very good. No complaints. AMAZING breakfast and spa.

10/10

Exceptional

22 Feb 2016

Lizzie

“What a fabulous week and in a vibrant and cultura

As soon as we arrived at the airport and were met by our transfer we knew we were in for a good week so headed to the hotel with positive vibes! On arrival we were welcomed with traditional Moroccan tea and told about excursions available before given a tour of the hotel and finally being shown to our room - what a fantastic start!

Our room was compact but had everything we needed for a four night stay including a large shower and bath robes, both of which are a thumbs up from me.

The hotel staff could not have been friendlier and were so attentive to your every need, nothing was too much. They arranged all our tours and the providers were all great.

We tested out the Hammam/Sauna and the Jacuzzi plus I had a facial and a massage in the spa which were both lovely.

We'd love to return to Villa Makassar in the summer months when we can make more use of the roof terrace and sun beds!

One last thing - a BIG thank you to all at Villa Makassar who made our stay superb :)

Partner

10/10

Exceptional

11 Feb 2016

sara

The best hotel ever

We went for 2 nights when we arrived to the hotel we was amazed about the way has been built it's beautiful everywhere rooms ,outside , dinning room ,swimming pool. The staff excellent very mannerd ,helpful .
Very clean every where, food superb plus beautiful plates sliver cuttleries.
Walking distance to the alfnaa square and shops.

It's definitely an excellent 5 star hotel I recommend it to everyone.
Thank to the extraordinary staff and the manager.

10/10

Exceptional

28 Nov 2015

Kiki

Lovely, quiet riad

Very beautiful villa, very quiet, it's in a very busy area but you don't hear a thing once inside. We had a transfer arranged from the airport by the hotel, it's less than a 20min drive to the hotel.
We arrived earlier than the check in time and were given tea and a tour of the hotel and spa whilst they were getting the room ready. The roof top terrace is to die for!
He also advised us of the best places to visits whilst in Marrakech.
We stayed in a twin room, beds are very comfortable. The room was cleaned more than once a day and the hotel itself is generally very clean.
We only had 2 meals at the hotel- lunch and breakfast. The lunch was very good, breakfast the next day was ok- will be good if you like sweet stuff for breakfast. They also offered to prepare some eggs for us, guess I just missed sausages!
Everything else was fine.

ALL The staff go out of their way to ensure you have a nice stay. Nothing is too much to ask for and there is always someone at reception to help. Staff would call a taxi for us whenever we were leaving the hotel, most places cost between 30-50 dirhams in a cab. I would suggest you keep the cab drivers card and use it to return to the hotel.
If you want to stay somewhere near all the clubs etc then stay nearer Hivernage. I actually enjoyed visiting those other (louder) places and coming back to this lovely quiet sanctuary.
Unfortunately I haven't much time to write a more deserving review of this hotel, but I do fully recommend it!

6/10

Pleasant

09 Oct 2015

Mera

Friendly staffs

Close to attractions. Very friendly and helpful staff. Selma really tried her best to make me feel welcome.

Partner

6/10

Pleasant

29 Jun 2015

Verified traveler

Clean and efficient

Really helpful staff, they arranged for us to eat on the roof terrace when nobody else was eating up there. The hotel was very quite - almost earily so, and the room we stayed in was quite claustrophobic witht the windows looking into the (small) courtyard. However, it was well fitted out and extremly clean.

Partner

8/10

Excellent

24 Jun 2015

Victoria

Traditional experience

Amazing birthday treat. Riad was beautiful, quiet and peaceful. Staff were friendly and helpful.
We felt like we had the whole place to ourselves.
Very short walk to all the amazing market stalls and beautiful sights.

10/10

Exceptional

23 Jun 2015

Verified traveler

One of the best Riads in Marrakech

From the moment we arrived at Villa Makassar it was clear that it was everything we wanted and more. The staff were amazingly helpful and friendly, and the whole atmosphere around the riad was incredibly relaxing.

Everything was spotless, and you could see from the hard work the cleaners do that keeps everything that way. The food was delicious, really well presented and they really will cook you anything you want! A really relaxed, romantic atmosphere in the evenings which included being serenaded by a member of staff from the riad! Overall, we would have loved to have stayed longer and will hopefully return one day soon.

Partner

10/10

Exceptional

20 Jun 2015

Max

Great hotel

Friendly staff, beautiful interiors (a wonderful contrast to the faux islamic look of many), good location within the Medina (slightly out of the tourist bustle but an easy walk from all the sites), quiet and great facilities. An ideal base to explore Marrakech and an oasis of calm once the day is done.

10/10

Exceptional

10 Jun 2015

Emma

Home from home

A truly magical hotel. It is an oasis of calm within easy reach of the madness of the medina. The staff, the facilities, the location...all perfect.

10/10

Exceptional

31 May 2015

Verified traveler

Fantastic!

A real little oasis of calm only a few minutes walk from the centre of the bustling old town. Lovely art deco inspired interior, comfortable rooms and excellent food and service. We also loved the spa and roof top bar.

Partner

10/10

Exceptional

20 May 2015

couple

Beautiful hotel, fantastic friendly staff

Beautiful, clean, staff all friendly and couldn't do enough for us. Close to main center.

10/10

Exceptional

10 May 2015

Louis

Great Place, Outstanding Service

Great place to stay but the service takes it over the top. Absolutely wonderful, friendly staff make this place a winner!

Partner

10/10

Exceptional

03 May 2015

Gary

Great Hotel, friendly staff, great location

I have to admit I was a bit apprehensive about going to Marrakech because I was outside my comfort zone. However, I was proven wrong. Yes the souks are an eye opener and you will get lost but everything leads back to the square so go with it. Villa Makassar is in the medina close to the Kings palace a great location with excellent staff that can't do enough for you. We stayed in grand suite, which is bigger than the average room and recommended for a short stay and worth the extra cost. Also make use of the hotels spas after a day in the souks, you will feel even more relaxed. Villa makassar will also organise any excursions for you where you will be picked up from your hotel and returned, make sure you go to the Atlas Mountains, go on a Friday as you stop off at a Berber market and house a reel eye opener which will make you appreciate how lucky we are!!! If you want to buy a rug hold fire from the souks in the mountains you don't pay tax but take cash!!!

10/10

Exceptional

19 Apr 2015

Verified traveler

Really lovely 'Riad' inside the Medina. The hotel was wonderful, beautifully decorated and with lovely facilities. A true oasis amongst the bustle of the city. In particular the staff were so friendly , accommodating and helpful...nothing too much trouble. They were very discrete but always there if you needed anything at all.

Partner

10/10

Exceptional

14 Apr 2015

Steve & Jay

Oasis riad in the kasbah

Excellent staff who were always very helpful and attentive. Couldn't do enough for us. Hotel is very peaceful and the food very good.

8/10

Excellent

08 Apr 2015

mandy

Oasis in middle of chaos

Our visit to Villa Makassar and we were very pleasantly surprised when we walked through a non-descript door in a wall to come upon a calm quite hotel. The hotel was excellent, staff could not have been more helpful, our only complaint was that our room and the entrance foyer were decorated in art deco which was extremly dark and we had trouble seeing in the darkness.

8/10

Excellent

25 Mar 2015

david & Iresine

Beautifully restored Art Deco Riad

Wonderfully welcoming staff . We had an enormous suit and although the weather was very disappointing every effort, log fires, gas heaters was made to keep us warm. The spa and treatments were greatly enjoyed. Unfortunately the sun deck couldn't be used much and it would have had to be much hotter to swim in the unheated pool. The Resteraunt served an enjoyable breakfast and a good selection nicely presented for dinner. It was nice to come back to an oasis of calm from the bustle of the Kasbah. The lighting in the bedrooms could be brighter but unfortunately because of the cold and wet weather we certainly didn't see the hotel and Marrakech at its best

6/10

Pleasant

22 Mar 2015

Verified traveler

Disappointing

Very stylish but not as helpful as one would expect at this price point. I wa left feeling that it was all OK but unexciting

Partner

10/10

Exceptional

22 Mar 2015

Kim

Wonderful welcome, really comfy room, great breakfast. Would stay again

Partner

10/10

Exceptional

09 Mar 2015

Verified traveler

Fabulous place to take some time out

A hidden gem in Marrakech, we were so stunned to find such a wonderful place hidden behind a door in the dusty street. It really does feel like you are in the middle of nowhere once the door closes on all the noise and excitement from the busy Marrakech streets - despite the open courtyards and the roof terrace. It really is a calm place to be when you want to escape the hustle and bustle of Marrakech. But equally you are in the midst of it all when you want to be, so close to all the things that you must see when you visit Marrakech - the square, the palaces, snake charmers the lot because you are in the Medina itself. We needed to get away from the cold and rain of Scotland for a few days and it turned out to be a fantastic last minute choice. We relaxed in the spa and had the Royal Makassar Hamman, which was a great experience, didn't even bother to go out that day just enjoyed the hotel, the spa and its wonderful food in the restaurant. The other two days we enjoyed seeing the sights, eating local food, buying some spices and enjoying the warmth. Marrakech is not \"full of thieves, beggars, dirty etc etc\" as some people would like to portray it (I have read the reviews) - you just need to appreciate the culture and be a bit savvy and RELAX.

Partner

10/10

Exceptional

06 Mar 2015

Chris

Superb Villa Makasser

My wife and stayed here for a birthday treat. The hotel is simply superb - peaceful - opulently furnished and only a 15 walk to the central square. We ate in the restaurant one night and both the food and service were excellent. The hotel kindly made my wife a birthday cake which was a thoughtful touch. The spa facilities are also very good and I recommend the Turkish bath style wash and scrub. The reception team were lovely and the Moroccan tea on arrival was most welcome. We will stay here again.

Partner

10/10

Exceptional

26 Feb 2015

Verified traveler

Very beautiful Decco inspired Riad.

This hotel is beautiful and only a five minute walk to the big square. They offer guides to take you around and i suggest doing it! The staff was very helpful and had wonderful suggestions. We are vegetarians and they had options at the hotel restaurant and are very accommodating.

10/10

Exceptional

18 Feb 2015

isabella

Villa Makassar

One of the the most beautiful places to stay in. The staff were lovely and not overbearing, great facilities and a really relaxing and hidden paradise.

10/10

Exceptional

27 Jan 2015

charles

Very welcoming

Stayed for a long weekend. Great room, lovely quiet hotel. Very welcoming staff organised a great excursion and generally helpful. Hotel is well located for exploring Marrakech. Great value.

10/10

Exceptional

06 Jan 2015

Rav

Amazing riad in the medina

We stayed at villa Makassar around the New Years time. The plan was to ring in the new year with the locals in jemaa el fna but we instead went for the New Years party organised by the riad. The night was an absolute delight. From traditional Berber performers, to live music and belly dancing, it had it all.
Location wise, the riad is perfectly located. Lots of things to see around, and the main square is only a brisk 15 minute walk away. Being tucked away from the hustle and bustle behind the riad walls, it felt like a natural retreat. We personally liked waking up to the sound of chirping birds.
All the above aside, the main thing as far as we are concerned, that stands out for this riad is their top class service. The wait staff, the people at the reception, really do put customers at the heart of what they do, and leave no stone unturned to ensure that the stay is a memorable one. My partner, who is vegatarian, had vegatarian dishes prepared for her that weren't on the menu. Also, when she asked for a hair conditioner, that wasn't included in the room toiletries, the hotel staff actually went and got it from an outside shop.
I highly recommend this riad to anyone on their first trip or on a return trip to Marrakech. Staying here makes you feel like Marrakech is home.

Partner

8/10

Excellent

06 Jan 2015

Verified traveler

When in Marrakech

Hotel is very well located in older part of city. Close enough souks and main square, without being in it. great cafe on corner (Clock Cafe), very upscale restaurant next store with garden. Summertime would be really fun as they have nice pool, and roof deck with bar. Rooms are fine, although ours lacked a shower. Morcoccans are big on baths. Breakfast is a little relentless on breads. Staff are great, very responsive, highly accommodating. A real solid choice.

8/10

Excellent

06 Jan 2015

Verified traveler

Hidden paradise in the chaotic medina

We are there for our honeymoon. The rooms are nice and fancy, but a lot of the upgraded features are not functional / practical (e.g. Radio in the shower, squared toilet). But overall an excellent experience and the staff are very helpful and nice.

Partner

10/10

Exceptional

28 Dec 2014

georges

A very nice Riad near the royal palace

You really feel at home in this stylish art déco Riad -.management and personnel are doing everything to make you confortable and welcome. Great value for money.

We were staying in a luxury double suite (over 900 sq ft) - so large you think you sleep in a hotel lobby :)

Some minor service details to be improved:
- a phone should be installed on the terrace so that customers can order food / drinks without looking for the servers in the restaurant located two floors below
- The bang and olufsen TV available in the suite was amazing 15 years ago but a flat screen would be better

10/10

Exceptional

09 Dec 2014

Iain

Beautiful oasis of calm

A fantastic oasis of calm in the heart of Marrakech. Step in off a dusty street in the Kasbah, and you find yourself in an art deco haven of wonderful rooms, furniture, spaces and relaxation.

Lovely welcome and wonderful service, with huge, comfortable room - ask for the biggest room! Food was great and it was nice to be able to have breakfast wherever we wanted - roof terrace, courtyard, dining room - depending on what we felt like on the day. With only a small number of rooms, you get a really personal service and all the staff make you feel valued and special.

I wouldn't say that it's a place to take children - but that's maybe more out of selfishness to keep it calm, adult and special than the fact they may not like it!

Quentin and his wife, who manage the hotel, could not do more to help and were lovely. They recommended places to see and eat, but also arranged personal tour guides and day trips for us.

I thoroughly recommend the Villa Makassar!

10/10

Exceptional

16 Nov 2014

Kevin

Couples getaway.

Villa Makassar was a intimate and lovely riad to stay in Marrakech. From the very moment we arrived we were greeted by the manager with tea and sweets and given a tour of the riad & room. Everything was excellent. The only fault I could give is that the riad is at the bottom of the medina which is a bit of walk if you aren't that young (we liked the location) to the main square.

Partner

10/10

Exceptional

18 Oct 2014

Linda and Mark

Peaceful and stylish Riad in the Medina

Chose this Riad based on Trip Advisor comments and we were not disappointed! Paid a bit extra for a Luxury suite which was enormous and fabulous. All the staff were very friendly but were never 'in your face' yet the minute we wanted something they were there. It was so peaceful that it was hard to believe that we were so close to the real hustle and bustle of the heart of Marrakech - a 15 minute walk away. The roof-top terrace was a wonderful place to relax and sunbathe after a morning in the Souks! We stayed for 5 nights and ate dinner there twice - choosing traditional Morrocan food which was delicious. We experienced a traditional Hammam in the Spa, which was a great experience! A very chilled out sort of hotel with only 10 rooms so sometimes you feel like you have it all to yourself! Absolutely perfect!

Partner

10/10

Exceptional

15 Oct 2014

George

convenient location in downtown

My husband and I stayed in Villa Makassar in October 2014. This is not ordinary hotel. It is a place built, furnished and decorated with love and passion. Comfort of the guests is a priority of all employes. Marrakech town centre is interesting and alive . This \" ryad\" is located right in the centre but it is very quiet and peacefull. We would recomend this beautiful place.

Partner

10/10

Exceptional

07 Oct 2014

David

Beautiful place to stay

Everything was great - lovely room, great food, friendly staff, amazing hamman

Partner

10/10

Exceptional

23 Sep 2014

Ian

Marvellous Makassar

Hotel has captured the culture and style of Marrakesh in a modern Art Deco feel. Dark and intriguing throughout, our surroundings did not fail to disappoint after extensive research before the trip.

10/10

Exceptional

30 Jun 2014

sue

Oasis of tranquility in Marrakech.

Thanks to eve and team for an excellent stay. Customer service excellent and do try dinner on the rooftop, very romantic experience listening to the call to prayer and surrounding sounds whilst enjoying good food. Highly recommended

Partner

10/10

Exceptional

15 May 2014

Nusrat

Amazing hospitality

Nestled in the midst of the chaos of the Medina, and within 15 mins walking distance of the Jemaa el Fna, entering the Villa Makassar is like stepping into a world away, in a forgotten time, but yet familiar and comfortable like your own home. The riad is meticulously decorated in the art deco style, with hidden nooks and crannies for you to hide away and relax, including the spa. Each room & bathrooms are individually styled & a treasure trove of interesting pieces.

The meals freshly cooked on site are delicious (cookery lessons are available at request), and the hospitality is impeccable, with attention focused on the client's wishes and needs, which are often pre empted. The staff are courteous and polite, and make you feel special.

10/10

Exceptional

08 Apr 2014

Abid

Great Hotel, great staff great atmosphere.

Hotel was absolutely fantastic. All the staff especially the assistant manager Ismail who was absolutely brilliant. Location great close walk to the main square where all the souks are. Couple of small issues with the room but were attended to immediately.

10/10

Exceptional

06 Apr 2014

Lulu

A Gem in the Center of the Medina

We loved the Hotel Makassar. It is just beautiful with wonderful service in a great location to explore Marrakech. It was a treat to be able to take our breakfast on the roof terrace as well as in the dining room downstairs. We loved that we could open our windows at night and sleep in the fresh air. Our only complaint at all is that there is not enough light in the rooms. It's hard to see anywhere except the bathroom.

Family

10/10

Exceptional

02 Apr 2014

Marcie

A Secret Palace!!

We spent a couple of nights here. We wanted to be within walking distance of The Square but in a sophisticated environment! This was it! A modern hideaway - with all of the Marrakech style one could ask for!! The suite we stayed in was roomy - great bed, nice bathroom, extra sitting areas. There were some slight anomalies - we couldn't turn the bedside lights off without unplugging them, the shower, while really beautiful - was a bit of a hassle. However, it was a pretty place! We ate breakfast and dinner in the hotel - great choices! At dinner, a wonderful man plays guitar and sings - even if you are on your own!

One of the best experiences? My husband and I had a couples hammam. It was a most perfect, wonderful experience!! I have had plenty of hammams but never as great as this one!!

Partner

8/10

Excellent

01 Apr 2014

go go

art deco luxury

Really enjoyed this riad. It's not central but it's within the medina and is very quiet. The staff are lovely and unobtrusive and there is definitely a calm and peace here. Nice respite from the hectic pace of the souks!

Partner

8/10

Excellent

24 Mar 2014

Verified traveler

Art Deco masterpiece

Beautiful, museum-like, incredible design and decorating.

Fantastic staff, great service, decent location, the breakfast was so, so, but they made eggs for me,

I didn't like not having a stand up shower in my room, but jacuzzi and hamman were nice, spa was good, I also didn't like the rectangular toilet in my room.

The staff were the kindest people I meet in morocco and the riad was as fabulous as nearly any of the sites I saw.

10/10

Exceptional

22 Mar 2014

Verified traveler

A good and not too big hotel in the Casbah.

Loved the Art Deco and the staff was very friendly. We had a marvellous stay.

Partner

10/10

Exceptional

19 Mar 2014

Hal

Everything was perfect!

the staff were so so friendly, accommodating and welcoming. the hotel was beautiful; the decor, location, food, room, weather and surroundings. I would highly recommend it for a romantic getaway, or a couple. The treatments were also lovely.

Partner

10/10

Exceptional

11 Mar 2014

Verified traveler

True marakech

The hotel was in the right place to explore the medina and the souks,
The resturants where great value and the quality of food was excellent

Partner