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Riad Dar Massai

Marrakech · Morocco

31, Derb Sbaia, Kasbah MedinaView location

9.4/10Excellent283 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.2/109.2
Location8.4/108.4
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Riad Dar Massai

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 5 individually decorated guestrooms.

Complimentary wireless internet access is available to keep you connected.

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With a stay at Riad Dar Massai, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Koutoubia Mosque. This family-friendly hotel is 1.6 mi (2.6 km) from Avenue Mohamed VI and 2.7 mi (4.3 km) from Menara Gardens.

Make yourself at home in one of the 5 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Free onsite COVID-19 testing (PCR) is available Onsite COVID-19 testing (PCR) is required Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Minimum age for negative COVID-19 test result requirement: 14 Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a negative COVID-19 test result.
    • The negative COVID-19 test result requirement applies to all guests aged 14 and up, and the test must have been administered no more than 48 hours prior to check-in.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 14 and up, and the test must have been administered no more than 48 hours prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MAD 75 per person (roundtrip)
    • Self parking fee: MAD 50 per night
    • Nearby parking fee: MAD 50 per day (984 ft away)
    • Rollaway bed fee: MAD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

Nearby attractions

Saadian Tombs 0.3 km / 0.2 mi
Moulay Al Yazid Mosque 0.3 km / 0.2 mi
Bab Agnaou 0.4 km / 0.2 mi
Les Bains de Marrakech 0.4 km / 0.2 mi
El Badi Palace 0.6 km / 0.4 mi
Place des Ferblantiers 0.6 km / 0.4 mi
Mellah Market 0.7 km / 0.4 mi
Moroccan Culinary Arts Museum 0.9 km / 0.5 mi
Bahia Palace 0.9 km / 0.6 mi
Agdal Gardens 1 km / 0.6 mi
Slat al-Azama Synagogue 1 km / 0.6 mi
Royal Palace 1 km / 0.6 mi
Dar Tiskiwin Museum 1.1 km / 0.7 mi
Dar Si Said Museum 1.1 km / 0.7 mi
Souk Des Epices 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Total number of rooms: 5
  • Number of floors (main building): 2
  • Double rooms: 1
  • Junior suites: 2
  • Executive rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Car parkExtra charge
Show 73 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Garden
  • Terrace
  • Bicycle storageExtra charge
  • Concierge
  • Sun terrace
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Steam bath
  • Turkish bath (hamam)Extra charge
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Early bird breakfast
  • Late riser breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Full board without drinks
  • Full board with non-alcoholic drinks
  • Full board with drinks
  • All inclusive without drinks
  • All inclusive with non-alcoholic drinks
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Picnic
  • Vegetarian meal
  • Snacks
  • Horse ridingExtra charge
  • Cycling / mountain bikingExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Riad Dar Massai

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Riad Dar Massai

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Riad Dar Massai

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Riad Dar Massai

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Riad Dar Massai

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Riad Dar Massai

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Riad Dar Massai

9.4
Excellent
283 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.4 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
17 Jun 2026
Bruce
Calm, quiet riad. Cute little pool. Breakfast nice but limited protein eg egg. Other food cost high compared to surrounds. Hard to find and.to come and go. A little more hidden than some riads in Medina. Very nice rooms. Staff were great!
Self
8/10
Excellent
08 Mar 2026
Jayakrishnan
It's quiet, comfortable and relaxing once you are inside the riad, and the staff is very helpful. If you are arriving by cab, you will most likely be dropped off near the tower of Kasbah Mosque, which is about as close as you can get by car. From there it's about a 5 minutes' walk. A first-time visitor will find it quite challenging, or even impossible, to find their way to the riad; the best option is to pre-arrange with the riad so one of their staff will meet you where you get dropped off and escort you to the place. Or better still, arrange with the riad for pickup at the airport so that the driver is also aware of the end to end logistics and can contact the riad on your behalf if there is any confusion. You will pass through a crowded, chaotic marketplace and some narrow alleys, and even an opening cut into (what seems like) an old city wall, to get to the riad. If you are looking for a quiet, clean and refined neighborhood for your stay in Marrakech then this is not for you. If you like to be right in the middle of a commercial + residential neighborhood in the old city and stay among the local residents, then you are in the right place. Overall, we had a pleasant stay and we never felt unsafe or harassed. A big plus is that you can walk to many of the top sights in the old city from there, and other common attractions are a reasonable cab ride away. Be prepared to negotiate down the cab fare, or you will be overcharged.
10/10
Exceptional
05 Feb 2026
Slater
Amazing stay! The man who works here and does check in was great. Food is amazing too!
10/10
Exceptional
28 Jan 2026
Ethan
The staff couldn’t have been better
Leisure Partner
10/10
Exceptional
26 Jan 2026
Tomaso
Super Quick and easy. Gréât staff
10/10
Exceptional
23 Jan 2026
Jennifer
Fantastic staff, great location. Gorgeous building
10/10
Exceptional
21 Jan 2026
Scott
This Riad was amazing! Dinner and breakfast were superb!
Noureddine the manager was excellent. He arranged our pick up from the airport and even met us at the drop off point to take us to the Riad. He went out of his way to make our stay the best it could have been!!
Stay here, you won’t be disappointed!
Leisure Partner
4/10
Poor
11 Jan 2026
Kathleen
There was water damage in riad and smelled like musty mildew. No tissues, ran out of toilet paper. We ended up with a different room due to the water damage. No welcome drink and no one to greet us. We had to call and wait for letting us in for checking in. We decided to go to the square for dinner. Asked the staff how to come back since we had an issues at check in. We were reassured to just ring and/or knock and we would be let in. We arrived at the riad to knock and ring over and over. Called 15 times without any answer. Waited outside, late at night for almost 20 minutes before we were let in as the only staff member was sleeping. I would definitely not stay here again!
Friends
6/10
Pleasant
08 Jan 2026
Elhadji
Breakfast was limited
Business_and_leisure Self
10/10
Exceptional
24 Dec 2025
Dimple
Beautiful riad, rooms decorated individually and with were clean, spacious and comfortable.
Leisure Family
10/10
Exceptional
05 Dec 2025
Omaima
Fresh breakfast amazing people! Nourdine was an amazing host he honeslty helped us out so much. The location is hidden but it’s in a safe area no issues at all with the locale. Very close to everything
Leisure Family
10/10
Exceptional
30 Nov 2025
Zaeem
We had a wonderful stay at Riad Dar Massai. From the moment we arrived, the staff were warm, welcoming, and incredibly helpful. The Riad itself is beautifully decorated, peaceful, and full of charm, a perfect escape from the busy streets of Marrakech.

My room was clean, comfortable, and well-maintained, and I really appreciated the attention to detail throughout the property. Breakfast was delicious every morning, with fresh ingredients and a lovely setting to enjoy it.

The location is ideal, 10 min walk to Jma el Fna but tucked away enough to feel quiet and relaxing. The team were always available to offer recommendations or help arrange anything we needed, which made my stay even more enjoyable.

Overall, we had a fantastic experience and would happily return. Highly recommend Riad Dar Massai to anyone visiting Marrakech.

Special thanks to Nourdine and Adam for the lovely service provided.
Partner
10/10
Exceptional
16 Nov 2025
Renee
Beautiful hotel and fantastic service!
Leisure Family
10/10
Exceptional
07 Oct 2025
Durugshan
The service at this Riad was exceptional. From greeting and checking us in, checking in to make sure everything is okay and making sure breakfast is available for the time we were starting our day. They even set up something small for us on the day we were leaving at 7am. The rooms are clean, spacious, the bathrooms are great and the rooms are cleaned each day.

The area is also very nice and walkable. It's beside a meat market but you'll only notice it when walking to and from the hotel. It's very easy to walk into the souks area and the square. I'd highly recommend this place for anyone looking for a place to stay in Marrakech.
Leisure Partner
8/10
Excellent
06 Oct 2025
STEVEN
We really enjoyed our stay here, even though it started off a little confusing! We went to the address shown on our booking and ended up at their sister property, Dar Massaï Spa, instead — so there was a bit of a walk with our suitcases to the right riad. Once we got there, though, everything was lovely.

The hosts were so friendly and welcoming, and the riad itself is beautifully decorated and very peaceful. The beds were really comfortable, and the breakfast each morning was excellent. It’s a little bit out of the way of the main centre, but once you get your bearings, it’s a great base for exploring Marrakesh.

All in all, a great experience with wonderful hosts — just make sure you head to the right Dar Massaï when you arrive!
Friends_and_family Friends
10/10
Exceptional
30 Sep 2025
Katty
I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff was warm, welcoming, and always willing to help with a smile. The location couldn’t have been better close to everything yet still quiet and relaxing, making it the perfect spot for both exploring and unwinding.

The amenities exceeded my expectations: modern, clean, and thoughtfully designed. The rooms were spacious, spotless, and incredibly comfortable, with all the details carefully taken care of. I also really enjoyed the common areas, which had a cozy yet elegant atmosphere.

What stood out the most was the people the service was consistently outstanding, making me feel truly at home. Every interaction was genuine and added to the overall charm of the place.

I honestly can’t recommend this hotel enough. It’s rare to find a place where everything from location to amenities to hospitality comes together so perfectly. I will definitely be coming back!
Leisure Partner
8/10
Excellent
03 Sep 2025
Ollie
The staff was incredible, the mattress could use a change up. Quite possibly the best coffee we have had at any of our Riad's. A great experience overall.
Leisure Partner
10/10
Exceptional
19 Aug 2025
Karina
Getting to the hotel can be a bit of a pain at first with luggage as the cobble streets and navigating around the locals and bikes. Once you find it the Riad is so nice inside. The staff are the kindest and nicest people I’ve ever encountered in any facility. The hotel was kept so clean!

The room We had was perfect for us (definitely make sure to bring your own toiletries and maybe extra toilet paper/ wipes. They have one roll provided but it’s not as much in a roll compared to rolls in the states. We luckily had wipes so had no issues. Also remember to have a water bottle to brush your teeth. If you’re from the states- Morocco isn’t probably your first trip but just a reminder to get an international wall outlet (the two prong stick looking wall plug).


The streets come alive at night! -I don’t recommend going too far off the beaten path at night. Also be aware of the children in the area they will tend to ask for money and will follow you to the hotel.

Overall if we were to come back to Morocco we would stay here again!
Leisure Partner
10/10
Exceptional
14 Jan 2025
Misti
First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE

The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.
Leisure Self
8/10
Excellent
12 Jan 2025
Lucia Leonor Fratantoni
The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.
Leisure Self
10/10
Exceptional
11 Jan 2025
frances
Great helpful staff really appreciate the effort and help
Friends_and_family Family
2/10
Poor
21 Dec 2024
Verified traveler

Terrible experience- Avoid this hotel

My stay at this hotel was nothing short of awful. At the end of my stay, I was overcharged for the city tax despite having a confirmation email from Hotels.com clearly showing the amount due. The staff refused to honor it, which felt dishonest and left a bad final impression.

The hotel itself is extremely noisy. A rooster crowed loudly every night, and it sounded like it was right next to my ear. It was impossible to sleep with the constant noise, which completely ruined the experience. Combined with the dated and dusty rooms, it felt more like a poorly maintained hostel than a hotel. The property desperately needs renovations and a thorough cleaning.

The breakfast was disappointing and inadequate. It consisted of just two small pieces of bread, a dry, sweet bun, a tiny portion of yogurt, and a small glass of orange juice that wasn’t even filled. When I politely asked for a refill, I was refused. It was insulting.

To make matters worse, the heating/air conditioning was broken, and the worker at the hotel was downright creepy. He seemed to be watching us all the time, monitoring what we were doing, and even followed us to the supermarket in a suspicious manner. This made us feel extremely uncomfortable throughout our stay.

On top of all this, the worker at check in didn’t speak English at all, making communication a nightmare.

Overall, this hotel was a complete letdown. I would never stay here again and wouldn’t recommend it to anyone.
Friends_and_family Friends
10/10
Exceptional
12 Nov 2024
Melissa
We felt like family when staying here! The staff is incredibly helpful, hospitable and kind! Everyone went out of their way to make sure we had the best experience in Marrakech! We would definitely recommend this place! The food is incredible! Breakfast was such a treat and we dined there 2 evenings and it was like having a private dinner on the rooftop terrace.
Leisure Partner
10/10
Exceptional
19 Sep 2024
Nicola
Friendly and helpful staff who went above and beyond.
10/10
Exceptional
03 Sep 2024
Devan
Loved our time here. The staff were very accomodating and made us feel super welcome. You can have dinner here and the food was the best we’ve had so far.
Leisure Partner
10/10
Exceptional
25 Jul 2024
Cassi
Amazing stay! The staff was super helpful and the location is in the medina but away from the center so it’s very quiet and serves as a great relaxing break from the bustle of the heart of the medina.
Leisure Friends
10/10
Exceptional
05 Jul 2024
Shaun

Brilliant place to stay

Staff were great, so friendly and helpful. Room and whole riad was wonderful.
Self
10/10
Exceptional
15 Jun 2024
Carey

Dreamy Marrekech

Our trip to Marrekech was amazing and Riad Dar Massi made it so. Beautiful Riad, excellent service. Nordine and Adam were very helpful and nice. Nordine always made sure we were safe and walked us to our meeting points when it was before sunrise. Dinner at the Riad was authentic and delicious. Our rooms were lovely and comfortable. Fabulous stay.
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
Kimberly
I really like the location, it was central and easy to get back to after a day of exploring. They staff was also very friendly and helpful. The food cooked in the kitchen was also incredibly good.
Leisure Self
10/10
Exceptional
29 May 2024
Leslie
Impeccable service at the Riad. Enjoyed our stay here and they are so accommodating of any request.

A bit hard to find so contact them in advance for info and exact directions but it’s a quiet and off the beaten path spot with easy access the other areas of the Medina. The calls to prayer can be heard but other than that very quiet location.
Leisure Family
8/10
Excellent
08 May 2024
Sarene
The Riad itself is decent. My room with two beds were not big tho. Staff was friendly to help us with our luggages and they are honest. I would recommend this place if you want to experience the traditional Riad setting.
Leisure Family
6/10
Pleasant
23 Apr 2024
Hasna
The welcoming of the staff was great there were very helpful and thoughtful. Unfortunately, There was a pool we couldn’t use because it was dirty. The bathroom smelled like pee all the time.

It wasn’t a 4 star hotel in my opinion.
Leisure Partner
10/10
Exceptional
30 Mar 2024
Vasileios
Amazing
10/10
Exceptional
28 Feb 2024
Benjamin

Best Hotel Staff I've ever had

The property was beautiful, with an inside pool and roof terrace, as well as being wonderfully decorated. It was also in an excellent location, an easy walk to jamaa el fina but in a relatively quiet part of the medina. Breakfast was simple but tasty and we had dinner there one night and it was probably the best thing we ate in Marrakech.

The biggest highlight of the Riad though was undoubtedly the staff, Adam and Nordin going out of their way to make you feel special and valued every day. There was another young lady who worked there too (sorry, I never got her name) who was also very helpful and nice.

Couldn't recommend staying with these guys on your next trip to Marrakech more.
Partner
10/10
Exceptional
25 Jan 2024
Laura
The staff at the Riad and the Riad itself were perfectly lovely. It really is great value for the price. We ate in Riad first night (we arrived late) and the tagine was one of the best I have had in Morocco (I've been twice and tagine almost every time). Definitely recommend spending the money to have the hotel arrange a taxi from airport, or arrange with Riad staff to meet you to walk you to the door as the route could be intimidating the first time. Location was perfect for us, everything we visited was within 5 - 30 mins walk.

Only negatives (very minor!) - should have bottled water included in room price and available in room and the location would make some solo travelling women a bit uncomfortable in early morning or after dark....

Leisure Partner
10/10
Exceptional
01 Dec 2023
Ryan
Had an absolute amazing stay. We were welcomed with nothing but care, love, and respect throughout our entire stay. The staff are extremely attentive, and will do nothing less than take care of you every need. Can't wait to go back and stay further nights.
Leisure Friends
10/10
Exceptional
12 Nov 2023
Jonathan
Amazing staff
Leisure Friends
8/10
Excellent
11 Oct 2023
Emilee
Property itself is beautiful and the staff were extremely helpful. Was difficult to find as directions on maps is not accurate.
Leisure Family
10/10
Exceptional
09 Oct 2023
Leslie
Thanks for a great stay
10/10
Exceptional
02 May 2023
Kallie
The staff was friendly, dinner was amazing and the place is very clean. The rooms are very unique, although the sheets.blanket could be softer. Overall great location and would recommend to others! I am also still thinking about the desert we had at dinner, I want it every night.
Leisure Partner
10/10
Exceptional
08 Apr 2023
Nikky
The service was exceptional
The location was apt for visiting local attractions.
The staff were very knowledgeable about the history of Marrakech and the origin of its cuisine
The entire stay was splendid and didn’t expect to have such a relaxing holiday without televisions in the rooms.
Leisure Partner
10/10
Exceptional
28 Mar 2023
Matthew

What an Amazing Stay!

From the moment my wife and I stepped foot into Riad Dar Massai, I knew I had chosen the perfect place for our stay in Marrakech.

Immediately, Noureddine welcomed us in with open arms as if we were part of his family. He met us at our cab (that they arranged for us) to ensure we knew the exact way to the Riad, as the streets can be very confusing. We knew we were arriving late, so we arranged with them for dinner there upon arrival, which Noureddine set us up on the rooftop for an amazing first night. It was the perfect first night in such an beautiful place!

Each morning, we were made a fresh, delicious breakfast, which we could eat on the rooftop, or in the main room by the pool. Both Noureddine & Adam went above and beyond to make sure we were happy, comfortable & they had plenty of recommendations for us to do in the city! It really may have been the best service we've ever received at a Hotel/Riad. That includes the fantastic Chef & Housekeeping, as all the food was top notch, and the place was spotlessly clean!

I honestly can't recommend this place enough. If you're considering other places, stop. You will absolutely love your stay at the Riad Dar Massai. It was in a great, safe area as well, that only took about 5-10 minutes to get to Jemaa el-Fna and the souks!

Shkran Noureddine, Adam, and the rest of the staff at Riad Dar Massai! You made our trip extremely memorable. We will most certainly be back!
Partner
10/10
Exceptional
22 Feb 2023
Ella
Absolutely loved our stay, Adam and Nordin made our visit in Marrakesh so special and the food at the hotel was amazing. Can’t recommend this hotel enough - we loved it
Leisure Partner
8/10
Excellent
12 Jan 2023
Gregory

Souffian is the best!

The service at this Riad was excellent - all due to the professional and attentive efforts of Souffian. He welcomed us with a drink in the lounge area, checked us in, moved bags to our room and throughout our stay served lovely meals, gave us good directions and engaged in friendly confirmations. I would certainly employ him in my own business - he was that good!!
Thanks Souffian for your excellent service!!
The Riad itself was also very nice - rooms clean and well decorated in theme. Meals were delicious!
Partner
10/10
Exceptional
25 Sep 2022
yvette
Very clean. Staff is wonderful.
10/10
Exceptional
20 Sep 2022
Verified traveler

Lots of everything

Busy, noisy, colourful, delicious, beautiful, Marrakesh. Approach it with humour and kindness. Don’t take the bargaining personally, treat it like a game, and remember how well off you are as a tourist. Find moments of beauty and peace in hidden courtyards. Enjoy the delicious vegan friendly food.
Partner
10/10
Exceptional
18 Sep 2022
ivone

Kind and welcoming staff

Beautiful clean place. Very kind and welcoming staff. Can't say enough about them. Also special thanks to Adam who goes above and beyond to help us. We don't have local number, so he called tour operator on our behalf when we don't hear back from the tour. He also went out to convenience store to get small bills/changes in order to give us change (and this was around 11ish late at night).

There was hiccup on the communication with riad regarding taxi and meal.
1.We arrived 1hr earlier than planned and informed riad about it 5-6hr in advance(through whatsapp) for pickup. No response. And we waited 45min until the taxi came (glad there's wifi in train station).
It seems taxi driver informed riad that we didnt wait in the right spot thats why driver cant see us. In reality, we were at the right spot, and we can see ALL taxi ins and outs of the taxi 'station'.

2.Riad provided menu through email so we can have idea what to order for dinner when we arrive.
On the arrival day, there was no menu.We just ate whatever served.Delicious food though. But it should be made clear in the beginning so guests can decide to eat out or dine in.

Overall, it's still a great place to stay.
Partner
10/10
Exceptional
02 Sep 2022
Jason
Great hotel and great location
Leisure Self
10/10
Exceptional
25 Aug 2022
Karla
Wonderful riad.
Great staff
Delicious breakfast
Quiet and comfortable.
I would stay again for sure.
Leisure Partner
8/10
Excellent
10 Aug 2022
Sabet
Price
Leisure Friends
10/10
Exceptional
25 Jun 2022
Antonio Andres

Wedding anniversary trip

Amazing Riad. Pretty close to the main square.
Adam and Sofyan where very nice and kindly. Sofyan went to the adjacent street to help with our luggage from the taxi. He also give us a recommendation for an splendid place to dinner. Nice room. I will tecommend to stay.
Partner
8/10
Excellent
08 Jun 2022
Verified traveler

A lovely stay

The room was very clean and in good order. Very good location and the staff were very attentive.

Breakfast was good and the evening meal was good. We really enjoyed the roof terrace for breakfast and to enjoy in the evenings.

The water pressure was a little hit and miss but overall this wasnt a deal breaker.
Partner
10/10
Exceptional
04 May 2022
Anna Louise

Great, personal service in a nice Riad

Lovely Riad perfectly located in the medina but outside of the “chaos”. All sights within walking distance.
Service was perfect and the woman and man working there were very kind and hospitable. They were very sweet with our 3 year old daughter and she even got a baby crib without us even asking for it.
We would highly recommend this Riad!
Friends_and_family Family
2/10
Poor
12 Mar 2022
Zahi
I paid for room and we decided not to stay. Location was very difficult to find. Parking very far away. Many stairs to room . Small room. Uncomfortable. Highly not recommended. Even for free
Partner
10/10
Exceptional
24 Sep 2021
Emy

Perfect stay

This place made us love Marrakech! Everything is so chaotic outside and once you arrive here, it os peaceful and like coming home. We've been served by Nisa and Youssef and they were so attentioned. Youssef is an excellent host and Nisa is a amazing chef! We ate 2 nights with them and it was our best meals in Morrocco!

Thank you for you outstanding welcome
Friends_and_family Family
10/10
Exceptional
10 May 2021
Elsa
We had an amazing time. They moved us to Riad Faraj which was a better place I was told than Dar Massai. Abdul at the Riad Faraj was very very Professional and very attentive to our needs. Since it was Ramadan when we had our trip, most restaurants were closed. Abdul cooked for us during our whole stay!!!
Partner
10/10
Exceptional
13 Dec 2020
Loris
Very nice place, rooms were clean, breakfast delicious and staff perfect. I recommend.
Friends_and_family Friends
10/10
Exceptional
15 Mar 2020
Verified traveler
From the moment we arrived we were very well looked after .All the staff made us feel welcome and could do enough for us . The suite very clean and comfortable very well decorated with all you need for your stay .Breakfast was great start to the day .We decided to have dinner 4 out of 5 nights and was treated to most amazing home cooked Moroccan food and wine you could wish for many thanks to you all .
Leisure Partner
8/10
Excellent
12 Feb 2020
Verified traveler
Cool and quiet even though it was in the middle of the Medina
Leisure Partner
10/10
Exceptional
08 Feb 2020
Joanne
Spent four nights in the Blue Room at Riad Dar Massai last month and couldn't have wished for a better stay. The room was beautifully styled and kept spotlessly clean by Khadija and her team. Breakfasts were delicious and plentiful; we also ate dinner at the riad one evening and it was the best meal we had in our whole trip - home-cooked by Khadija and served with her usual warmth and friendly absolute gem - so friendly and welcoming, and
Friends_and_family Family
10/10
Exceptional
30 Jan 2020
Verified traveler
The breakfast was delicious! Service was excellent.
Leisure Friends
6/10
Pleasant
28 Jan 2020
Leyton

Do not get anything on the sheets!!!

Booked a four night stay as an anniversary escape, host was very welcoming initially, we were greeted with tea and biscuits upon entry and made aware of all the local excursion he offered.

On the second night however I had a nosebleed and as a result got a little bit of blood on the sheets and pillows, now in a normal scenario I understand there may be a laundering charge or an attempt to clean the items, however we were greeted with a bill of over £250 for a brand new quilt, pillow and covers!! He was very pressuring on us paying there an then and the fact there couldn’t possibly be any way they could be cleaned, we refused and said we would correct the situation...

After working for a day to remove the majority of the blood the sheets were checked and apparently were not up to par for the host and he proceeded to berate us to pay... after protesting they simply needed a wash for 30 minutes the maid came to our aid and argued our case claiming she would be able to remove the little that was left, we never saw the host for the rest of the trip as he avoided us due to the drama that was caused ... fortunately we were not charged however it was way more of a struggle that it should have been for a young couple such as ourselves, I felt as though he was trying to take advantage of us and was very unreasonable! God bless the maid who assisted us!

I feel as though this added to the Moroccan experience! Everyone is out to make money of you, beware!
Partner
2/10
Poor
27 Jan 2020
George
Most of the staff were nice but the manager, Youseff, is deceiving. He tried to charge us for having our 3yr old son with us even though children stay free at this property. He tried to make us pay the night before our check-out as no other staff were present then (we think he wanted to pocket the money), we refused and escalated the situation to the owner, who took our side in the matter. Hot water is a luxury in the property and therefore only 1 person can shower every 45 minutes. The heater in the room wasn't working either. The \"swimming pool\" was not kept and looked disgusting. The property was also located in a very dirty and rundown area of the city. This property is not child friendly at all. I would not recommend it.
Leisure Family_with_children
8/10
Excellent
10 Jan 2020
Verified traveler
First impression was OK but after a short break & good look at the property we realised that it was far better than OK. The room was very nice clean and adequate for our needs The location was great for us to experience & explore Marrakech at its best & the host provided us with a great deal of local knowledge of facilities around the Riad. All staff were really helpful in arranging transportation and local knowledge of costs,timings & impressions. We would strongly recommend this to our friends & family and will without a doubt pay a return visit.
Leisure Partner
10/10
Exceptional
19 Dec 2019
Shirley

We loved it!

Perfectly location, tucked away in the slightly quieter Kasbah Medina, Khadija and staff looked after us very well. Breakfast was superb, our room was lovely and warm for the December nights. We did not partake of dinner, but the smells from the kitchen were heavenly. Behind the Saadien Tombs and less than 5 minutes from the El Badi palace, the local restaurants are superb and the Kasbah is a great spot if you want a break from the main square and souks, which are a 10- 15 minute walk. This is a 5 bed roomed Riad, with thankfully, absolutely no sign of nightclub or casinos bar as per small print here.
Friends_and_family Family
10/10
Exceptional
27 Nov 2019
Sarita
We had a great experience staying at this Riad. It was beautiful and the staff here were super friendly and welcoming. Great location and very close walking distance to the medina and the center of evrything.
Friends_and_family Friends
10/10
Exceptional
27 Oct 2019
Verified traveler
Loved the unique Riad experience. The staff were amazing. I injured myself on a day out and they looked after me really well.

However I recommend if you are travelling in a group and plan to stay out till late and return later then don't stay at a Riad.
Leisure Friends
10/10
Exceptional
16 Aug 2019
Verified traveler
The room and hotel as well as staff were great. The bathroom and common areas could use some fans and air conditioning. WiFi was slow.

Contrary to the hotel services, The activities arranged through the hotel were average. Our cab to the airport back was 40 min late. During the tour to Essaouira, our driver kept shuffling us like cattle to different vans with no explanations for 1 hour before leaving. The rest of the tour was ok to good. It’s the tour and cab organizers that were to blame.
Leisure Family
8/10
Excellent
09 Aug 2019
Ruth
Nice Riad in a good location. Everyone was super friendly and helpful.

The pool wasn’t very inviting, breakfast was very simple, but still good.

Pressure in the shower was terrible, but I feel that it’s water issue in all Marrakech.

This Riad would really benefit from putting mini fridges in the rooms as when it’s so hot you really want to have cold water or cold drinks while staying there and not always want to buy from the Riad as it is more expensive than in the local shop.

In general I would stay there again, the vibe was great.
Leisure Partner
10/10
Exceptional
08 Aug 2019
Verified traveler
The property is really close to taxi pick ups. It is in Medina so you do get that experience. The staff is amazing. They go above and beyond to help you. Really recommend
Leisure Family
10/10
Exceptional
03 Jul 2019
Ana Patricia

Lovely experience

We had an amazing five days at Riad Dar Massai. Youssaf welcomed us and Hadija (not sure if I got the name right) took care of our needs. Homecooked meals - Tangine and Couscous - were delicious. Our rooms were always tidied up everytime we get back in the Riad. Will definitely return.
Family
10/10
Exceptional
29 Jun 2019
Pablo

Awesome

It was perfect! Such good service, especially thanks to Neza. She helped me and even walked me to print my plane tickets to a local store. Thank you so much
Partner
10/10
Exceptional
10 Jun 2019
Adam
The staff are lovely and the building itself is very pretty!
Leisure Partner
10/10
Exceptional
30 Apr 2019
MARIO
Great hotel, staff helped us a lot on our late arrival.
Leisure Family
10/10
Exceptional
24 Feb 2019
Verified traveler
We enjoyed the rooftop during dinner time. It was quiet and everyone was very kind to us. We liked the location and enjoyed the breakfast. Thank you for your hospitality!
Leisure Friends
8/10
Excellent
14 Feb 2019
Verified traveler
The staff were lovely, very helpful. The food was good. The floor coverings in the room needed a clean. We were woken early every morning by the call to prayers from the mosque next door and a cockerel that crowed incessantly throughout the night. Great position, right in the heart of the Medina.
Leisure Partner
10/10
Exceptional
15 Dec 2018
Verified traveler
Nice peaceful hotel with excellent staff who were very friendly and helpful.
Very close to a lot of attractions.
10/10
Exceptional
25 Nov 2018
Verified traveler
Lovely clean riad, nicely decorated with African theme, with lots of quiet spots to sit in. Comfortable beds and warm functional shower (unlike many found elsewhere in the country). Staff were friendly. We had dinner one night, which was a delicious tajine and one of the best I have tried. Breakfast was the usual Morocco high carb fare but adequate. The only issue is that sound can easily carry (not unusual for a riad), but one night there were a bunch of particularly noisy guests.
Family
10/10
Exceptional
30 Sep 2018
Alison

Authentic riad

if you want an authentic stay in a lovely Riad close to many sight seeing attractions this is the place to stay.
The riad is impeccably clean and the staff are attentive and helpful.
We enjoyed purchasing a nice bottle of wine from them and sitting and drinking it in the roof terrace after a busy day of sight seeing.
There is no coffee or tea making facilities in the room and the only improvement I would suggest is perhaps a complimentary bottle of water each would be a nice touch.
Partner
10/10
Exceptional
10 Sep 2018
Dylane

An Experience Tailored to You.

It was my mother and i’s first time in Marrakech and the staff made us feel so welcome. Mohammed took the time to explain the history of parts of the city and recommend areas to visit, all explained well with a map. Staff speak English, French and Arabic.
The Riad is so clean and beautifully decorated, the rooms are also very comfortable and clean.
They give you an experience tailored to you, by always putting your comfort and needs first. The staff cook whatever you request.
The area it’s located in is a good distance from the airport, they also have a good shuttle service. The area is also safe and close to some nice cafes and tourist attractions.
I cannot stress how kind the staff are, who my mother and I will miss. They truly made our Marrakech experience ten times better!
8/10
Excellent
26 Jul 2018
michael

One hot summer.

It was great value for the price you paid for. Rooms clean, friendly staff, once you were inside the Riad it was a get away from the hectic Médina.
They do need to fix the shower head. Wasn’t the best. But I’m happy w my stay.
8/10
Excellent
18 Jan 2018
Verified traveler
Great experience, made a perfect base for the holiday.
10/10
Exceptional
09 Dec 2017
Verified traveler

Sweet place in the Medina

Beautiful, cute, clean and place. Nicely designed too, the staff are friendly and helpful, Joussef gave me a ride on his motorbike to the restaurant which was such an experience! Location is great too, 10 minutes walk to Jma el Fna square and walking distance to many attractions.
10/10
Exceptional
30 Nov 2017
Vernesa

Very Nice hotel in a great location

This was a great hotel, very quick walk to the main square and the palaces. The hotel staff was excellent and very helpful. The included breakfast was delicious and the room was very comfortable. Definitely would re-stay at this riad again.
8/10
Excellent
30 Sep 2017
Julie

A comfortable stay

This was a lovely riad with only 5 rooms. We had the top floor room with direct access to the rooftop terrace. The room was spacious and the bed very comfortable. The water pressure in the shower and sink was a bit patchy, but they seem to be trying to fix that. The pool in the lobby was nice to soak hot feet in! Good wifi and good breakfast. It took a bit to find the riad, but then it was easy. We had some laundry done and we got it back clean, dry and folded the same day.
10/10
Exceptional
15 Jul 2017
Verified traveler

Nice riad in good location.

Couldn't really fault anything. Room was nice, but a little small. Very clean, helpful staff, good location and great breakfast.
8/10
Excellent
14 Feb 2017
peter

Attractive comfortable hotel in the city centre

Small welcoming riad, attractive interior, very helpful friendly staff. Excellent food served for breakfast and delicious evening meals on request. Hotel approach through very crowded markets and shops is inaccessible for cars. Very close to interesting sites, many small shops but few good restaurants. Plenty of taxis available to travel round the city and good excursions arranged through the hotel.
Partner
10/10
Exceptional
17 Oct 2016
jesus Manuel

A perfect riad in Marrakech

Well appointment riad,attention to detail
Excellent staffs specially Mr. Youssef
He went above and beyond to make our stay confortable and pleasant
Partner
10/10
Exceptional
12 Oct 2016
Rasa
Really enjoyed to stay in this riad. Such a great and helpful staff. Superb location.
10/10
Exceptional
20 Feb 2015
Dom

Beautiful peaceful riad very close to the centre

The riad is a little difficult to find but it's worth the walk. It's a beautiful place with helpful and approachable staff. The breakfast was amazing and can be ordered to be ready at a certain time which was great when we went out for trips. Only negatives were that the pool was not able to be used during the stay and we weren't told about this, and the shuttle offered by the riad is very expensive (150 dirham versus 70 in a taxi).
10/10
Exceptional
23 Apr 2014
Mark

A lovely, relaxing riad with fantastic service

Arriving at Riad Dar Massai after a long slog through the Atlas mountains was a real pleasure. It is a lovely environment which has been decorated beautifully and is located very conveniently for the main square. We felt very well looked after and the service was fantastic - Youssef in particular was extremely helpful throughout. We really liked the fact that it had a pool which you could use (in many places it seems the pools are just decorative). The room and riad as a whole were very clean and well-presented. I would definitely recommend this place.
Partner
10/10
Exceptional
13 Apr 2014
Emily Boom

A Beautiful Oasis in the Madness of Marrakech

It was Amazing. The staffs extremely helpful, hospitable and very friendly. The food was delicious. We will definitely comeback here with our children.
Partner
10/10
Exceptional
21 Feb 2014
anayar

Fantastic Riad

We had a wonderful stay at Riad Dar massai, friendly owner and staff, and the food is fantastic. Its a 10 minute walk from the main square, next to the Saadian tombs. The riad is very clean and has a lovely roof terrace. I will be returning here in the future.
Family
8/10
Excellent
03 Jan 2014
Verified traveler

A friendly welcome in the old town

We arrived and were given a warm welcome with lovely tea and cakes in the courtyard. We chatted about our plans for the next day and were given a map and advice on where to eat. Yousef went as far as to go to the bus station to buy our onward tickets for us to make sure we got bookings for the bus we wanted without eating into our limited time in Marrakech. The friendliness continued the next day and we had a delicious breakfast on the roof terrace. The riad was quiet and comfortable and we slept well. If I hadn't pre-booked our next day's accommodation we would have been very tempted to stay another night.
10/10
Exceptional
19 Dec 2013
Verified traveler

Comfortable haven near big square

The owner was charming, offering us a larger room as the one we had booked wasn't ready. The manager recommended a sightseeing route and a lunch spot and ordered a taxi. The riad was delightfully furnished and equipped, has a rooftop terrace and is a 15 min walk from Djemaa el Fna. Overall I would recommend this venue very strongly.
10/10
Exceptional
18 Dec 2013
Armando

Excellent Quality of Service

It was a very different experience if you compare it with an hotel, excellent customer service, very helpful and kind. The only problem is that you can't pay in hotel with credit card, but I was aware of it before the stay.
Family
10/10
Exceptional
12 Nov 2013
Randy

Best Riad in Morocco!

We stayed at Massai for three nights and it was the most relaxing and tranquil setting in Morocco. The riad is beautiful and the location is ideal being just a short walk from the medina and Jamaa el fna. All the suggestions by the staff were great especially stall 14 at the food market. It's a must visit! Thanks so much for a lovely stay! -Randy and Saadia
10/10
Exceptional
03 Sep 2013
Verified traveler

Great hotel in the middle of everything

Fantastic hotel, really convenient location close to the main square with bars and restaurants a 5 minute walk away. The staff were fantastic - on hand when we needed anything but invisible when we were relaxing on the terrace or by the pool. Best of all was the breakfast - different everyday but always delicious, and served whatever time we wanted - excellent for a lazy morning. The room was big and comfortable with a good size bathroom. 5 out of 5!
10/10
Exceptional
27 Jul 2026
Rishi
Everything was perfect, nice place in the middle of the kasbah. The staff treats you like family. It's safe for women alone to stay here, without a worry. I am already planning my return trip! Chokran!
10/10
Exceptional
06 Jul 2026
Rebecca
La camera molto pulita e bella, Casio e abbondante e piscina fredda fantastica per il contrasto con il caldo esterno.
Personale super accogliente ci siamo trovati molto bene e ci hanno aiutato con alcuni consigli sul posto.
Super consigliato!
Partner

Location & surroundings

Riad Dar Massai
31, Derb Sbaia, Kasbah Medina, Marrakech, Morocco

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Riad Dar Massai

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