Riad Dar Massai

Morocco , Marrakech
Marrakech, 31, Derb Sbaia, Kasbah Medina
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100 reviews shown

8/10

Excellent

08 Mar 2026

Jayakrishnan

It's quiet, comfortable and relaxing once you are inside the riad, and the staff is very helpful. If you are arriving by cab, you will most likely be dropped off near the tower of Kasbah Mosque, which is about as close as you can get by car. From there it's about a 5 minutes' walk. A first-time visitor will find it quite challenging, or even impossible, to find their way to the riad; the best option is to pre-arrange with the riad so one of their staff will meet you where you get dropped off and escort you to the place. Or better still, arrange with the riad for pickup at the airport so that the driver is also aware of the end to end logistics and can contact the riad on your behalf if there is any confusion. You will pass through a crowded, chaotic marketplace and some narrow alleys, and even an opening cut into (what seems like) an old city wall, to get to the riad. If you are looking for a quiet, clean and refined neighborhood for your stay in Marrakech then this is not for you. If you like to be right in the middle of a commercial + residential neighborhood in the old city and stay among the local residents, then you are in the right place. Overall, we had a pleasant stay and we never felt unsafe or harassed. A big plus is that you can walk to many of the top sights in the old city from there, and other common attractions are a reasonable cab ride away. Be prepared to negotiate down the cab fare, or you will be overcharged.

10/10

Exceptional

05 Feb 2026

Slater

Amazing stay! The man who works here and does check in was great. Food is amazing too!

10/10

Exceptional

28 Jan 2026

Ethan

The staff couldn’t have been better

Leisure Partner

10/10

Exceptional

26 Jan 2026

Tomaso

Super Quick and easy. Gréât staff

10/10

Exceptional

23 Jan 2026

Jennifer

Fantastic staff, great location. Gorgeous building

10/10

Exceptional

21 Jan 2026

Scott

This Riad was amazing! Dinner and breakfast were superb!
Noureddine the manager was excellent. He arranged our pick up from the airport and even met us at the drop off point to take us to the Riad. He went out of his way to make our stay the best it could have been!!
Stay here, you won’t be disappointed!

Leisure Partner

4/10

Poor

11 Jan 2026

Kathleen

There was water damage in riad and smelled like musty mildew. No tissues, ran out of toilet paper. We ended up with a different room due to the water damage. No welcome drink and no one to greet us. We had to call and wait for letting us in for checking in. We decided to go to the square for dinner. Asked the staff how to come back since we had an issues at check in. We were reassured to just ring and/or knock and we would be let in. We arrived at the riad to knock and ring over and over. Called 15 times without any answer. Waited outside, late at night for almost 20 minutes before we were let in as the only staff member was sleeping. I would definitely not stay here again!

Friends

6/10

Pleasant

08 Jan 2026

Elhadji

Breakfast was limited

Business_and_leisure Self

10/10

Exceptional

24 Dec 2025

Dimple

Beautiful riad, rooms decorated individually and with were clean, spacious and comfortable.

Leisure Family

10/10

Exceptional

05 Dec 2025

Omaima

Fresh breakfast amazing people! Nourdine was an amazing host he honeslty helped us out so much. The location is hidden but it’s in a safe area no issues at all with the locale. Very close to everything

Leisure Family

10/10

Exceptional

30 Nov 2025

Zaeem

We had a wonderful stay at Riad Dar Massai. From the moment we arrived, the staff were warm, welcoming, and incredibly helpful. The Riad itself is beautifully decorated, peaceful, and full of charm, a perfect escape from the busy streets of Marrakech.

My room was clean, comfortable, and well-maintained, and I really appreciated the attention to detail throughout the property. Breakfast was delicious every morning, with fresh ingredients and a lovely setting to enjoy it.

The location is ideal, 10 min walk to Jma el Fna but tucked away enough to feel quiet and relaxing. The team were always available to offer recommendations or help arrange anything we needed, which made my stay even more enjoyable.

Overall, we had a fantastic experience and would happily return. Highly recommend Riad Dar Massai to anyone visiting Marrakech.

Special thanks to Nourdine and Adam for the lovely service provided.

Partner

10/10

Exceptional

16 Nov 2025

Renee

Beautiful hotel and fantastic service!

Leisure Family

10/10

Exceptional

07 Oct 2025

Durugshan

The service at this Riad was exceptional. From greeting and checking us in, checking in to make sure everything is okay and making sure breakfast is available for the time we were starting our day. They even set up something small for us on the day we were leaving at 7am. The rooms are clean, spacious, the bathrooms are great and the rooms are cleaned each day.

The area is also very nice and walkable. It's beside a meat market but you'll only notice it when walking to and from the hotel. It's very easy to walk into the souks area and the square. I'd highly recommend this place for anyone looking for a place to stay in Marrakech.

Leisure Partner

8/10

Excellent

06 Oct 2025

STEVEN

We really enjoyed our stay here, even though it started off a little confusing! We went to the address shown on our booking and ended up at their sister property, Dar Massaï Spa, instead — so there was a bit of a walk with our suitcases to the right riad. Once we got there, though, everything was lovely.

The hosts were so friendly and welcoming, and the riad itself is beautifully decorated and very peaceful. The beds were really comfortable, and the breakfast each morning was excellent. It’s a little bit out of the way of the main centre, but once you get your bearings, it’s a great base for exploring Marrakesh.

All in all, a great experience with wonderful hosts — just make sure you head to the right Dar Massaï when you arrive!

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Katty

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff was warm, welcoming, and always willing to help with a smile. The location couldn’t have been better close to everything yet still quiet and relaxing, making it the perfect spot for both exploring and unwinding.

The amenities exceeded my expectations: modern, clean, and thoughtfully designed. The rooms were spacious, spotless, and incredibly comfortable, with all the details carefully taken care of. I also really enjoyed the common areas, which had a cozy yet elegant atmosphere.

What stood out the most was the people the service was consistently outstanding, making me feel truly at home. Every interaction was genuine and added to the overall charm of the place.

I honestly can’t recommend this hotel enough. It’s rare to find a place where everything from location to amenities to hospitality comes together so perfectly. I will definitely be coming back!

Leisure Partner

8/10

Excellent

03 Sep 2025

Ollie

The staff was incredible, the mattress could use a change up. Quite possibly the best coffee we have had at any of our Riad's. A great experience overall.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Karina

Getting to the hotel can be a bit of a pain at first with luggage as the cobble streets and navigating around the locals and bikes. Once you find it the Riad is so nice inside. The staff are the kindest and nicest people I’ve ever encountered in any facility. The hotel was kept so clean!

The room We had was perfect for us (definitely make sure to bring your own toiletries and maybe extra toilet paper/ wipes. They have one roll provided but it’s not as much in a roll compared to rolls in the states. We luckily had wipes so had no issues. Also remember to have a water bottle to brush your teeth. If you’re from the states- Morocco isn’t probably your first trip but just a reminder to get an international wall outlet (the two prong stick looking wall plug).

The streets come alive at night! -I don’t recommend going too far off the beaten path at night. Also be aware of the children in the area they will tend to ask for money and will follow you to the hotel.

Overall if we were to come back to Morocco we would stay here again!

Leisure Partner

10/10

Exceptional

14 Jan 2025

Misti

First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE

The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.

Leisure Self

8/10

Excellent

12 Jan 2025

Lucia Leonor Fratantoni

The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.

Leisure Self

10/10

Exceptional

11 Jan 2025

frances

Great helpful staff really appreciate the effort and help

Friends_and_family Family

2/10

Poor

21 Dec 2024

Verified traveler

Terrible experience- Avoid this hotel

My stay at this hotel was nothing short of awful. At the end of my stay, I was overcharged for the city tax despite having a confirmation email from Hotels.com clearly showing the amount due. The staff refused to honor it, which felt dishonest and left a bad final impression.

The hotel itself is extremely noisy. A rooster crowed loudly every night, and it sounded like it was right next to my ear. It was impossible to sleep with the constant noise, which completely ruined the experience. Combined with the dated and dusty rooms, it felt more like a poorly maintained hostel than a hotel. The property desperately needs renovations and a thorough cleaning.

The breakfast was disappointing and inadequate. It consisted of just two small pieces of bread, a dry, sweet bun, a tiny portion of yogurt, and a small glass of orange juice that wasn’t even filled. When I politely asked for a refill, I was refused. It was insulting.

To make matters worse, the heating/air conditioning was broken, and the worker at the hotel was downright creepy. He seemed to be watching us all the time, monitoring what we were doing, and even followed us to the supermarket in a suspicious manner. This made us feel extremely uncomfortable throughout our stay.

On top of all this, the worker at check in didn’t speak English at all, making communication a nightmare.

Overall, this hotel was a complete letdown. I would never stay here again and wouldn’t recommend it to anyone.

Friends_and_family Friends

10/10

Exceptional

12 Nov 2024

Melissa

We felt like family when staying here! The staff is incredibly helpful, hospitable and kind! Everyone went out of their way to make sure we had the best experience in Marrakech! We would definitely recommend this place! The food is incredible! Breakfast was such a treat and we dined there 2 evenings and it was like having a private dinner on the rooftop terrace.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Nicola

Friendly and helpful staff who went above and beyond.

10/10

Exceptional

03 Sep 2024

Devan

Loved our time here. The staff were very accomodating and made us feel super welcome. You can have dinner here and the food was the best we’ve had so far.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Cassi

Amazing stay! The staff was super helpful and the location is in the medina but away from the center so it’s very quiet and serves as a great relaxing break from the bustle of the heart of the medina.

Leisure Friends

10/10

Exceptional

05 Jul 2024

Shaun

Brilliant place to stay

Staff were great, so friendly and helpful. Room and whole riad was wonderful.

Self

10/10

Exceptional

15 Jun 2024

Carey

Dreamy Marrekech

Our trip to Marrekech was amazing and Riad Dar Massi made it so. Beautiful Riad, excellent service. Nordine and Adam were very helpful and nice. Nordine always made sure we were safe and walked us to our meeting points when it was before sunrise. Dinner at the Riad was authentic and delicious. Our rooms were lovely and comfortable. Fabulous stay.

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

Kimberly

I really like the location, it was central and easy to get back to after a day of exploring. They staff was also very friendly and helpful. The food cooked in the kitchen was also incredibly good.

Leisure Self

10/10

Exceptional

29 May 2024

Leslie

Impeccable service at the Riad. Enjoyed our stay here and they are so accommodating of any request.

A bit hard to find so contact them in advance for info and exact directions but it’s a quiet and off the beaten path spot with easy access the other areas of the Medina. The calls to prayer can be heard but other than that very quiet location.

Leisure Family

8/10

Excellent

08 May 2024

Sarene

The Riad itself is decent. My room with two beds were not big tho. Staff was friendly to help us with our luggages and they are honest. I would recommend this place if you want to experience the traditional Riad setting.

Leisure Family

6/10

Pleasant

23 Apr 2024

Hasna

The welcoming of the staff was great there were very helpful and thoughtful. Unfortunately, There was a pool we couldn’t use because it was dirty. The bathroom smelled like pee all the time.

It wasn’t a 4 star hotel in my opinion.

Leisure Partner

10/10

Exceptional

30 Mar 2024

Vasileios

Amazing

10/10

Exceptional

28 Feb 2024

Benjamin

Best Hotel Staff I've ever had

The property was beautiful, with an inside pool and roof terrace, as well as being wonderfully decorated. It was also in an excellent location, an easy walk to jamaa el fina but in a relatively quiet part of the medina. Breakfast was simple but tasty and we had dinner there one night and it was probably the best thing we ate in Marrakech.

The biggest highlight of the Riad though was undoubtedly the staff, Adam and Nordin going out of their way to make you feel special and valued every day. There was another young lady who worked there too (sorry, I never got her name) who was also very helpful and nice.

Couldn't recommend staying with these guys on your next trip to Marrakech more.

Partner

10/10

Exceptional

25 Jan 2024

Laura

The staff at the Riad and the Riad itself were perfectly lovely. It really is great value for the price. We ate in Riad first night (we arrived late) and the tagine was one of the best I have had in Morocco (I've been twice and tagine almost every time). Definitely recommend spending the money to have the hotel arrange a taxi from airport, or arrange with Riad staff to meet you to walk you to the door as the route could be intimidating the first time. Location was perfect for us, everything we visited was within 5 - 30 mins walk.

Only negatives (very minor!) - should have bottled water included in room price and available in room and the location would make some solo travelling women a bit uncomfortable in early morning or after dark....

Leisure Partner

10/10

Exceptional

01 Dec 2023

Ryan

Had an absolute amazing stay. We were welcomed with nothing but care, love, and respect throughout our entire stay. The staff are extremely attentive, and will do nothing less than take care of you every need. Can't wait to go back and stay further nights.

Leisure Friends

10/10

Exceptional

12 Nov 2023

Jonathan

Amazing staff

Leisure Friends

8/10

Excellent

11 Oct 2023

Emilee

Property itself is beautiful and the staff were extremely helpful. Was difficult to find as directions on maps is not accurate.

Leisure Family

10/10

Exceptional

09 Oct 2023

Leslie

Thanks for a great stay

10/10

Exceptional

02 May 2023

Kallie

The staff was friendly, dinner was amazing and the place is very clean. The rooms are very unique, although the sheets.blanket could be softer. Overall great location and would recommend to others! I am also still thinking about the desert we had at dinner, I want it every night.

Leisure Partner

10/10

Exceptional

08 Apr 2023

Nikky

The service was exceptional
The location was apt for visiting local attractions.
The staff were very knowledgeable about the history of Marrakech and the origin of its cuisine
The entire stay was splendid and didn’t expect to have such a relaxing holiday without televisions in the rooms.

Leisure Partner

10/10

Exceptional

28 Mar 2023

Matthew

What an Amazing Stay!

From the moment my wife and I stepped foot into Riad Dar Massai, I knew I had chosen the perfect place for our stay in Marrakech.

Immediately, Noureddine welcomed us in with open arms as if we were part of his family. He met us at our cab (that they arranged for us) to ensure we knew the exact way to the Riad, as the streets can be very confusing. We knew we were arriving late, so we arranged with them for dinner there upon arrival, which Noureddine set us up on the rooftop for an amazing first night. It was the perfect first night in such an beautiful place!

Each morning, we were made a fresh, delicious breakfast, which we could eat on the rooftop, or in the main room by the pool. Both Noureddine & Adam went above and beyond to make sure we were happy, comfortable & they had plenty of recommendations for us to do in the city! It really may have been the best service we've ever received at a Hotel/Riad. That includes the fantastic Chef & Housekeeping, as all the food was top notch, and the place was spotlessly clean!

I honestly can't recommend this place enough. If you're considering other places, stop. You will absolutely love your stay at the Riad Dar Massai. It was in a great, safe area as well, that only took about 5-10 minutes to get to Jemaa el-Fna and the souks!

Shkran Noureddine, Adam, and the rest of the staff at Riad Dar Massai! You made our trip extremely memorable. We will most certainly be back!

Partner

10/10

Exceptional

22 Feb 2023

Ella

Absolutely loved our stay, Adam and Nordin made our visit in Marrakesh so special and the food at the hotel was amazing. Can’t recommend this hotel enough - we loved it

Leisure Partner

8/10

Excellent

12 Jan 2023

Gregory

Souffian is the best!

The service at this Riad was excellent - all due to the professional and attentive efforts of Souffian. He welcomed us with a drink in the lounge area, checked us in, moved bags to our room and throughout our stay served lovely meals, gave us good directions and engaged in friendly confirmations. I would certainly employ him in my own business - he was that good!!
Thanks Souffian for your excellent service!!
The Riad itself was also very nice - rooms clean and well decorated in theme. Meals were delicious!

Partner

10/10

Exceptional

25 Sep 2022

yvette

Very clean. Staff is wonderful.

10/10

Exceptional

20 Sep 2022

Verified traveler

Lots of everything

Busy, noisy, colourful, delicious, beautiful, Marrakesh. Approach it with humour and kindness. Don’t take the bargaining personally, treat it like a game, and remember how well off you are as a tourist. Find moments of beauty and peace in hidden courtyards. Enjoy the delicious vegan friendly food.

Partner

10/10

Exceptional

18 Sep 2022

ivone

Kind and welcoming staff

Beautiful clean place. Very kind and welcoming staff. Can't say enough about them. Also special thanks to Adam who goes above and beyond to help us. We don't have local number, so he called tour operator on our behalf when we don't hear back from the tour. He also went out to convenience store to get small bills/changes in order to give us change (and this was around 11ish late at night).

There was hiccup on the communication with riad regarding taxi and meal.
1.We arrived 1hr earlier than planned and informed riad about it 5-6hr in advance(through whatsapp) for pickup. No response. And we waited 45min until the taxi came (glad there's wifi in train station).
It seems taxi driver informed riad that we didnt wait in the right spot thats why driver cant see us. In reality, we were at the right spot, and we can see ALL taxi ins and outs of the taxi 'station'.

2.Riad provided menu through email so we can have idea what to order for dinner when we arrive.
On the arrival day, there was no menu.We just ate whatever served.Delicious food though. But it should be made clear in the beginning so guests can decide to eat out or dine in.

Overall, it's still a great place to stay.

Partner

10/10

Exceptional

02 Sep 2022

Jason

Great hotel and great location

Leisure Self

10/10

Exceptional

25 Aug 2022

Karla

Wonderful riad.
Great staff
Delicious breakfast
Quiet and comfortable.
I would stay again for sure.

Leisure Partner

8/10

Excellent

10 Aug 2022

Sabet

Price

Leisure Friends

10/10

Exceptional

25 Jun 2022

Antonio Andres

Wedding anniversary trip

Amazing Riad. Pretty close to the main square.
Adam and Sofyan where very nice and kindly. Sofyan went to the adjacent street to help with our luggage from the taxi. He also give us a recommendation for an splendid place to dinner. Nice room. I will tecommend to stay.

Partner

8/10

Excellent

08 Jun 2022

Verified traveler

A lovely stay

The room was very clean and in good order. Very good location and the staff were very attentive.

Breakfast was good and the evening meal was good. We really enjoyed the roof terrace for breakfast and to enjoy in the evenings.

The water pressure was a little hit and miss but overall this wasnt a deal breaker.

Partner

10/10

Exceptional

04 May 2022

Anna Louise

Great, personal service in a nice Riad

Lovely Riad perfectly located in the medina but outside of the “chaos”. All sights within walking distance.
Service was perfect and the woman and man working there were very kind and hospitable. They were very sweet with our 3 year old daughter and she even got a baby crib without us even asking for it.
We would highly recommend this Riad!

Friends_and_family Family

2/10

Poor

12 Mar 2022

Zahi

I paid for room and we decided not to stay. Location was very difficult to find. Parking very far away. Many stairs to room . Small room. Uncomfortable. Highly not recommended. Even for free

Partner

10/10

Exceptional

24 Sep 2021

Emy

Perfect stay

This place made us love Marrakech! Everything is so chaotic outside and once you arrive here, it os peaceful and like coming home. We've been served by Nisa and Youssef and they were so attentioned. Youssef is an excellent host and Nisa is a amazing chef! We ate 2 nights with them and it was our best meals in Morrocco!

Thank you for you outstanding welcome

Friends_and_family Family

10/10

Exceptional

10 May 2021

Elsa

We had an amazing time. They moved us to Riad Faraj which was a better place I was told than Dar Massai. Abdul at the Riad Faraj was very very Professional and very attentive to our needs. Since it was Ramadan when we had our trip, most restaurants were closed. Abdul cooked for us during our whole stay!!!

Partner

10/10

Exceptional

13 Dec 2020

Loris

Very nice place, rooms were clean, breakfast delicious and staff perfect. I recommend.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2020

Verified traveler

From the moment we arrived we were very well looked after .All the staff made us feel welcome and could do enough for us . The suite very clean and comfortable very well decorated with all you need for your stay .Breakfast was great start to the day .We decided to have dinner 4 out of 5 nights and was treated to most amazing home cooked Moroccan food and wine you could wish for many thanks to you all .

Leisure Partner

8/10

Excellent

12 Feb 2020

Verified traveler

Cool and quiet even though it was in the middle of the Medina

Leisure Partner

10/10

Exceptional

08 Feb 2020

Joanne

Spent four nights in the Blue Room at Riad Dar Massai last month and couldn't have wished for a better stay. The room was beautifully styled and kept spotlessly clean by Khadija and her team. Breakfasts were delicious and plentiful; we also ate dinner at the riad one evening and it was the best meal we had in our whole trip - home-cooked by Khadija and served with her usual warmth and friendly absolute gem - so friendly and welcoming, and

Friends_and_family Family

10/10

Exceptional

30 Jan 2020

Verified traveler

The breakfast was delicious! Service was excellent.

Leisure Friends

6/10

Pleasant

28 Jan 2020

Leyton

Do not get anything on the sheets!!!

Booked a four night stay as an anniversary escape, host was very welcoming initially, we were greeted with tea and biscuits upon entry and made aware of all the local excursion he offered.

On the second night however I had a nosebleed and as a result got a little bit of blood on the sheets and pillows, now in a normal scenario I understand there may be a laundering charge or an attempt to clean the items, however we were greeted with a bill of over £250 for a brand new quilt, pillow and covers!! He was very pressuring on us paying there an then and the fact there couldn’t possibly be any way they could be cleaned, we refused and said we would correct the situation...

After working for a day to remove the majority of the blood the sheets were checked and apparently were not up to par for the host and he proceeded to berate us to pay... after protesting they simply needed a wash for 30 minutes the maid came to our aid and argued our case claiming she would be able to remove the little that was left, we never saw the host for the rest of the trip as he avoided us due to the drama that was caused ... fortunately we were not charged however it was way more of a struggle that it should have been for a young couple such as ourselves, I felt as though he was trying to take advantage of us and was very unreasonable! God bless the maid who assisted us!

I feel as though this added to the Moroccan experience! Everyone is out to make money of you, beware!

Partner

2/10

Poor

27 Jan 2020

George

Most of the staff were nice but the manager, Youseff, is deceiving. He tried to charge us for having our 3yr old son with us even though children stay free at this property. He tried to make us pay the night before our check-out as no other staff were present then (we think he wanted to pocket the money), we refused and escalated the situation to the owner, who took our side in the matter. Hot water is a luxury in the property and therefore only 1 person can shower every 45 minutes. The heater in the room wasn't working either. The \"swimming pool\" was not kept and looked disgusting. The property was also located in a very dirty and rundown area of the city. This property is not child friendly at all. I would not recommend it.

Leisure Family_with_children

8/10

Excellent

10 Jan 2020

Verified traveler

First impression was OK but after a short break & good look at the property we realised that it was far better than OK. The room was very nice clean and adequate for our needs The location was great for us to experience & explore Marrakech at its best & the host provided us with a great deal of local knowledge of facilities around the Riad. All staff were really helpful in arranging transportation and local knowledge of costs,timings & impressions. We would strongly recommend this to our friends & family and will without a doubt pay a return visit.

Leisure Partner

10/10

Exceptional

19 Dec 2019

Shirley

We loved it!

Perfectly location, tucked away in the slightly quieter Kasbah Medina, Khadija and staff looked after us very well. Breakfast was superb, our room was lovely and warm for the December nights. We did not partake of dinner, but the smells from the kitchen were heavenly. Behind the Saadien Tombs and less than 5 minutes from the El Badi palace, the local restaurants are superb and the Kasbah is a great spot if you want a break from the main square and souks, which are a 10- 15 minute walk. This is a 5 bed roomed Riad, with thankfully, absolutely no sign of nightclub or casinos bar as per small print here.

Friends_and_family Family

10/10

Exceptional

27 Nov 2019

Sarita

We had a great experience staying at this Riad. It was beautiful and the staff here were super friendly and welcoming. Great location and very close walking distance to the medina and the center of evrything.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2019

Verified traveler

Loved the unique Riad experience. The staff were amazing. I injured myself on a day out and they looked after me really well.

However I recommend if you are travelling in a group and plan to stay out till late and return later then don't stay at a Riad.

Leisure Friends

10/10

Exceptional

16 Aug 2019

Verified traveler

The room and hotel as well as staff were great. The bathroom and common areas could use some fans and air conditioning. WiFi was slow.

Contrary to the hotel services, The activities arranged through the hotel were average. Our cab to the airport back was 40 min late. During the tour to Essaouira, our driver kept shuffling us like cattle to different vans with no explanations for 1 hour before leaving. The rest of the tour was ok to good. It’s the tour and cab organizers that were to blame.

Leisure Family

8/10

Excellent

09 Aug 2019

Ruth

Nice Riad in a good location. Everyone was super friendly and helpful.

The pool wasn’t very inviting, breakfast was very simple, but still good.

Pressure in the shower was terrible, but I feel that it’s water issue in all Marrakech.

This Riad would really benefit from putting mini fridges in the rooms as when it’s so hot you really want to have cold water or cold drinks while staying there and not always want to buy from the Riad as it is more expensive than in the local shop.

In general I would stay there again, the vibe was great.

Leisure Partner

10/10

Exceptional

08 Aug 2019

Verified traveler

The property is really close to taxi pick ups. It is in Medina so you do get that experience. The staff is amazing. They go above and beyond to help you. Really recommend

Leisure Family

10/10

Exceptional

03 Jul 2019

Ana Patricia

Lovely experience

We had an amazing five days at Riad Dar Massai. Youssaf welcomed us and Hadija (not sure if I got the name right) took care of our needs. Homecooked meals - Tangine and Couscous - were delicious. Our rooms were always tidied up everytime we get back in the Riad. Will definitely return.

Family

10/10

Exceptional

29 Jun 2019

Pablo

Awesome

It was perfect! Such good service, especially thanks to Neza. She helped me and even walked me to print my plane tickets to a local store. Thank you so much

Partner

10/10

Exceptional

10 Jun 2019

Adam

The staff are lovely and the building itself is very pretty!

Leisure Partner

10/10

Exceptional

30 Apr 2019

MARIO

Great hotel, staff helped us a lot on our late arrival.

Leisure Family

10/10

Exceptional

24 Feb 2019

Verified traveler

We enjoyed the rooftop during dinner time. It was quiet and everyone was very kind to us. We liked the location and enjoyed the breakfast. Thank you for your hospitality!

Leisure Friends

8/10

Excellent

14 Feb 2019

Verified traveler

The staff were lovely, very helpful. The food was good. The floor coverings in the room needed a clean. We were woken early every morning by the call to prayers from the mosque next door and a cockerel that crowed incessantly throughout the night. Great position, right in the heart of the Medina.

Leisure Partner

10/10

Exceptional

15 Dec 2018

Verified traveler

Nice peaceful hotel with excellent staff who were very friendly and helpful.
Very close to a lot of attractions.

10/10

Exceptional

25 Nov 2018

Verified traveler

Lovely clean riad, nicely decorated with African theme, with lots of quiet spots to sit in. Comfortable beds and warm functional shower (unlike many found elsewhere in the country). Staff were friendly. We had dinner one night, which was a delicious tajine and one of the best I have tried. Breakfast was the usual Morocco high carb fare but adequate. The only issue is that sound can easily carry (not unusual for a riad), but one night there were a bunch of particularly noisy guests.

Family

10/10

Exceptional

30 Sep 2018

Alison

Authentic riad

if you want an authentic stay in a lovely Riad close to many sight seeing attractions this is the place to stay.
The riad is impeccably clean and the staff are attentive and helpful.
We enjoyed purchasing a nice bottle of wine from them and sitting and drinking it in the roof terrace after a busy day of sight seeing.
There is no coffee or tea making facilities in the room and the only improvement I would suggest is perhaps a complimentary bottle of water each would be a nice touch.

Partner

10/10

Exceptional

10 Sep 2018

Dylane

An Experience Tailored to You.

It was my mother and i’s first time in Marrakech and the staff made us feel so welcome. Mohammed took the time to explain the history of parts of the city and recommend areas to visit, all explained well with a map. Staff speak English, French and Arabic.
The Riad is so clean and beautifully decorated, the rooms are also very comfortable and clean.
They give you an experience tailored to you, by always putting your comfort and needs first. The staff cook whatever you request.
The area it’s located in is a good distance from the airport, they also have a good shuttle service. The area is also safe and close to some nice cafes and tourist attractions.
I cannot stress how kind the staff are, who my mother and I will miss. They truly made our Marrakech experience ten times better!

8/10

Excellent

26 Jul 2018

michael

One hot summer.

It was great value for the price you paid for. Rooms clean, friendly staff, once you were inside the Riad it was a get away from the hectic Médina.
They do need to fix the shower head. Wasn’t the best. But I’m happy w my stay.

8/10

Excellent

18 Jan 2018

Verified traveler

Great experience, made a perfect base for the holiday.

10/10

Exceptional

09 Dec 2017

Verified traveler

Sweet place in the Medina

Beautiful, cute, clean and place. Nicely designed too, the staff are friendly and helpful, Joussef gave me a ride on his motorbike to the restaurant which was such an experience! Location is great too, 10 minutes walk to Jma el Fna square and walking distance to many attractions.

10/10

Exceptional

30 Nov 2017

Vernesa

Very Nice hotel in a great location

This was a great hotel, very quick walk to the main square and the palaces. The hotel staff was excellent and very helpful. The included breakfast was delicious and the room was very comfortable. Definitely would re-stay at this riad again.

8/10

Excellent

30 Sep 2017

Julie

A comfortable stay

This was a lovely riad with only 5 rooms. We had the top floor room with direct access to the rooftop terrace. The room was spacious and the bed very comfortable. The water pressure in the shower and sink was a bit patchy, but they seem to be trying to fix that. The pool in the lobby was nice to soak hot feet in! Good wifi and good breakfast. It took a bit to find the riad, but then it was easy. We had some laundry done and we got it back clean, dry and folded the same day.

10/10

Exceptional

15 Jul 2017

Verified traveler

Nice riad in good location.

Couldn't really fault anything. Room was nice, but a little small. Very clean, helpful staff, good location and great breakfast.

8/10

Excellent

14 Feb 2017

peter

Attractive comfortable hotel in the city centre

Small welcoming riad, attractive interior, very helpful friendly staff. Excellent food served for breakfast and delicious evening meals on request. Hotel approach through very crowded markets and shops is inaccessible for cars. Very close to interesting sites, many small shops but few good restaurants. Plenty of taxis available to travel round the city and good excursions arranged through the hotel.

Partner

10/10

Exceptional

17 Oct 2016

jesus Manuel

A perfect riad in Marrakech

Well appointment riad,attention to detail
Excellent staffs specially Mr. Youssef
He went above and beyond to make our stay confortable and pleasant

Partner

10/10

Exceptional

12 Oct 2016

Rasa

Really enjoyed to stay in this riad. Such a great and helpful staff. Superb location.

10/10

Exceptional

20 Feb 2015

Dom

Beautiful peaceful riad very close to the centre

The riad is a little difficult to find but it's worth the walk. It's a beautiful place with helpful and approachable staff. The breakfast was amazing and can be ordered to be ready at a certain time which was great when we went out for trips. Only negatives were that the pool was not able to be used during the stay and we weren't told about this, and the shuttle offered by the riad is very expensive (150 dirham versus 70 in a taxi).

10/10

Exceptional

23 Apr 2014

Mark

A lovely, relaxing riad with fantastic service

Arriving at Riad Dar Massai after a long slog through the Atlas mountains was a real pleasure. It is a lovely environment which has been decorated beautifully and is located very conveniently for the main square. We felt very well looked after and the service was fantastic - Youssef in particular was extremely helpful throughout. We really liked the fact that it had a pool which you could use (in many places it seems the pools are just decorative). The room and riad as a whole were very clean and well-presented. I would definitely recommend this place.

Partner

10/10

Exceptional

13 Apr 2014

Emily Boom

A Beautiful Oasis in the Madness of Marrakech

It was Amazing. The staffs extremely helpful, hospitable and very friendly. The food was delicious. We will definitely comeback here with our children.

Partner

10/10

Exceptional

21 Feb 2014

anayar

Fantastic Riad

We had a wonderful stay at Riad Dar massai, friendly owner and staff, and the food is fantastic. Its a 10 minute walk from the main square, next to the Saadian tombs. The riad is very clean and has a lovely roof terrace. I will be returning here in the future.

Family

8/10

Excellent

03 Jan 2014

Verified traveler

A friendly welcome in the old town

We arrived and were given a warm welcome with lovely tea and cakes in the courtyard. We chatted about our plans for the next day and were given a map and advice on where to eat. Yousef went as far as to go to the bus station to buy our onward tickets for us to make sure we got bookings for the bus we wanted without eating into our limited time in Marrakech. The friendliness continued the next day and we had a delicious breakfast on the roof terrace. The riad was quiet and comfortable and we slept well. If I hadn't pre-booked our next day's accommodation we would have been very tempted to stay another night.

10/10

Exceptional

19 Dec 2013

Verified traveler

Comfortable haven near big square

The owner was charming, offering us a larger room as the one we had booked wasn't ready. The manager recommended a sightseeing route and a lunch spot and ordered a taxi. The riad was delightfully furnished and equipped, has a rooftop terrace and is a 15 min walk from Djemaa el Fna. Overall I would recommend this venue very strongly.

10/10

Exceptional

18 Dec 2013

Armando

Excellent Quality of Service

It was a very different experience if you compare it with an hotel, excellent customer service, very helpful and kind. The only problem is that you can't pay in hotel with credit card, but I was aware of it before the stay.

Family

10/10

Exceptional

12 Nov 2013

Randy

Best Riad in Morocco!

We stayed at Massai for three nights and it was the most relaxing and tranquil setting in Morocco. The riad is beautiful and the location is ideal being just a short walk from the medina and Jamaa el fna. All the suggestions by the staff were great especially stall 14 at the food market. It's a must visit! Thanks so much for a lovely stay! -Randy and Saadia

10/10

Exceptional

03 Sep 2013

Verified traveler

Great hotel in the middle of everything

Fantastic hotel, really convenient location close to the main square with bars and restaurants a 5 minute walk away. The staff were fantastic - on hand when we needed anything but invisible when we were relaxing on the terrace or by the pool. Best of all was the breakfast - different everyday but always delicious, and served whatever time we wanted - excellent for a lazy morning. The room was big and comfortable with a good size bathroom. 5 out of 5!

10/10

Exceptional

19 Jan 2026

Aurélie

Séjour absolument fantastique ! Accueil chaleureux dès notre arrivée. Le personnel a été aux petits soins pour nous à tout moment, toujours souriant et attentionné. Un immense merci a Noureddine qui n’hésitait jamais à se réveiller pour nous accueillir lorsque nous rentrions tard. La chambre était magnifique, très confortable et parfaitement entretenue.
Un grand merci à toute l’équipe pour cette expérience inoubliable, nous reviendrons avec grand plaisir ! Julia et Aurélie

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Lucia

Cortesissimo

8/10

Excellent

30 Dec 2025

Ali

Very warm welcome. They helped us in the beginning to setup our SIM cards. The whole Riad was very well decorated. The room was renovated, warm, and nicely decorated. Breakfast could be better but good enough.

Partner