Name: Sofitel Cairo Downtown Nile
Address: Corniche El Nil Street, 1191, Cairo, 11221, EG

Sofitel Cairo Downtown Nile

Cairo · Egypt

Corniche El Nil Street, 1191View location

100 reviews shown

10/10

Exceptional

27 Jul 2026

NAJIA

I had a wonderful stay! The staff are truly amazing—from the moment you walk through the door, to the reception team, and the breakfast staff. Everyone was incredibly welcoming, friendly, and professional, making me feel valued throughout my stay. Their exceptional service and genuine kindness made all the difference. I highly recommend this place....

10/10

Exceptional

25 Jul 2026

Hazem

Exceptional hotel in Cairo. Restaurants was great and excellent shisha service provided on roof top.

10/10

Exceptional

24 Jul 2026

Ekhlas AL NADHARI

Everything was perfect I really like it .the only thing I didn’t like in Sofitel downtown Nile is every night in the lobby, you see a lot of people and a lot of girls did dressing no properly and is not safe for the family just at night.
I had 15 years old girls. I was scared to let her go around the hotel walking by herself at night after when I see all these people’s, specially the girls
dressing Improperly very bad and with bad attitude .I really this is only my concerned about the night at Sofitel .

10/10

Exceptional

23 Jul 2026

Marina

We thoroughly enjoyed our stay at Sofitel.

We initially had a problem with our room at check in and were having trouble closing our door meaning we couldn’t leave the room unattended/rest as we wanted. However, the issue was resolved promptly.

We felt the hotel was clean, the staff were very warm and professional. In addition, the breakfast was outstanding and all staff at the buffet were extremely attentive.

We only wish we could have stayed long we to enjoy it.

For reference, we were 2 adults and 2 children.

Family_with_children

10/10

Exceptional

20 Jul 2026

Mehjabeen Mujtaba,

Adnan from the house keeping staff was phenomenal. Overall I loved my stay

Family

2/10

Poor

18 Jul 2026

Sanad

I had medical emergency issues The doctor's arrival took more than an hour.

Business

6/10

Pleasant

11 Jul 2026

Philippe

I’m giving it a 3 because of the smoking in the common areas, including around the pool. It’s a real turn-off in 2026. A smoke-free environment would make the experience much more enjoyable.

6/10

Pleasant

06 Jul 2026

Diana

Staff were kind and good tasted perfect just felt a little let down since I took the family for lunch in the hotel and was waiting for room to be ready and no one let me know the room was ready until I actually went and asked also with laundry service some stains weren’t removed required dry cleaning so I paid for the service twice but overall perfect place to stay staff are perfect they are all so friendly and helpful the room was very spacious with beautiful views of the Nile

Family

8/10

Excellent

02 Jul 2026

Robert

perfectly adequate no issues

10/10

Exceptional

27 Jun 2026

Sharon Louise

Everything about this hotel was excellent, a clean room with deep soaker tub and view of the Nile (executive room). All the staff from reception to housekeeper to lifeguard were pleasant and helpful beyond belief, I have never felt so pampered. The executive lounge was wonderful for food, snacks and drinks, all staff courteous and professional. I would highly recommend this hotel.

Friends

10/10

Exceptional

26 Jun 2026

Themistoklis

Great

Family

8/10

Excellent

25 Jun 2026

Dania

Although the amenities were great in the room, the staff didn’t clean the balcony y on a daily basis or the floors in the washrooms unless they were specifically asked to do so. Also during my 8 day stay I never enjoyed a warm shower let alone a hot shower, the water was always cold. The bar is totally over priced, I used a few drinks, some nuts and chips and was charged 175$ American which is gouging in my opinion. Otherwise the staff downstairs were all helpful and respectful.

Friends

8/10

Excellent

25 Jun 2026

Tiffany

Staff members were attentive and genuinely seemed to care about your concerns.

Family_with_children

10/10

Exceptional

17 Jun 2026

Ahlam

Very good location , very clean hotel and very friendly staff.

8/10

Excellent

13 Jun 2026

Julianne

A nice hotel. Used the pool which was needed in the heat. Friendly staff.
Wedding by the pool meant a very noisy night.
Cleaners knocked early to clean. Not enough lifts.
We’re given an upgrade - not sure what it would have been before!
3 people in the room amenities for 2, even when I called and asked first more, nothing was received… ie. cup, bottle water, nothing major!

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

tarek

Just know that free spa is not including massage

10/10

Exceptional

06 Jun 2026

Hakam

Wonderful stay.

Self

10/10

Exceptional

05 Jun 2026

Nakeya

I throughly researched available hotels in this area for my planned bday celebration in Cairo, Egypt and I decided on the Sofitel Nile. Upon my arrival and viewing of the hotel’s lobby, I knew that I had made the right decision. From my Check In, until my Check Out, everything was smooth and perfect. This hotel is nicely decorated. The room lay outs are perfect and there are enough restaurants/bar onsite, that you never have to leave the hotel. Again, I made the right decision. I hope this helps the next person(s) considering this hotel.

Family

10/10

Exceptional

01 Jun 2026

Jean Claude Mario Joseph

Great service

Family

10/10

Exceptional

26 May 2026

Fouad

All was up to par

Partner

8/10

Excellent

16 May 2026

Fouad

Clean and professional staff

Partner

10/10

Exceptional

12 May 2026

Maria

Excelente hotel , habitaciones amplias buenos colchones y almohadas

Family

10/10

Exceptional

11 May 2026

Majd

The best hotel I have stayed in at all time. Highly recommended. They care about every detail. 10 stars

10/10

Exceptional

10 May 2026

Mara

The Sofitel Hotel Cairo Downtown Nile was absolutely exceptional and exceeded every expectation I had. From the moment I arrived, I felt welcomed, valued, and genuinely cared for. The staff is truly outstanding — professional, warm, attentive, and always willing to go the extra mile. Every interaction felt thoughtful, and they made sure my every need was met throughout my stay.

The hotel has an older charm and boutique appeal that makes it feel special, warm, and intimate. It is elegant without feeling cold or impersonal. Honestly, the hotel feels like a warm hug. After long days of exploring Cairo, it was such a comfort to return to a place that felt safe, relaxing, and welcoming.

One moment that really stood out was when one of the bellmen made sure my tour guide had arrived at the correct hotel before I went out alone. That may seem like a small gesture, but it meant so much to me and showed the genuine care the staff has for their guests’ safety and comfort.

The amenities also made the stay even better. We visited the spa, and it was wonderful — the perfect way to relax and unwind. Having a bank inside the hotel was incredibly convenient and made it easy to access cash when needed. We ordered room service, and the food was delivered quickly and efficiently. The staff even set up a beautiful table so I could truly enjoy my meal, which was such a lovely touch.

The food and drinks were also a highlight. My sister loved their cosmos, and the bartender personally came over

Family

8/10

Excellent

09 May 2026

Sharif

The room was clean and tastefully decorated. Great view of the Nile. Lebanese restaurant on premises but greeting staff was rather rude and unwelcoming so we decided not to dine there. Went instead to another Lebanese restaurant a few blocks down the street in the Fairmont Hotel where the staff was very welcoming. Besides this one mishap, the staff at Sofitel was great, she was the one bad apple. The front door staff, the front desk staff and others randomly placed throughout the hotel were all wonderful. The only reason I gave a 4 rating for staff was our experience at the Lebanese restaurant.

Partner

10/10

Exceptional

06 May 2026

Anthony

This hotel is in a great location across the street from the river walkway where many restaurants and shops are. The food from all four restaurants in the hotel is first class. The staff attends to all your concerns very quickly. The rooms are very clean and stylish all have nice balconies, really great hotel experience.

Family

10/10

Exceptional

05 May 2026

Juan Antonio

Excellent hotel in a great location. More competitive prices than similar high-end hotels in the same neighborhood. Highly recommended.

Partner

10/10

Exceptional

30 Apr 2026

Chadia

Great room:spacious, clean, nice partial nile view, .
Amazing cleaning aerice staff. I'd like to thank Mr. Islam for his excellent cleanning job, politeness and ensuring I get the best service.

Self

10/10

Exceptional

29 Apr 2026

Anthony

An old building but well modernised. A nice selection of bars and restaurants, charming staff and a great breakfast

Friends

10/10

Exceptional

29 Apr 2026

ANTHONY

Very good

10/10

Exceptional

27 Apr 2026

Simon

Very good stay in a suite, no issues. Staff all helpful and felt very secure.

Family_with_children

10/10

Exceptional

23 Apr 2026

Parth

Amazing place

6/10

Pleasant

19 Apr 2026

Andrea

The location is great, the bed is exceptionally comfortable and the sheets were amazing. However, even though we were in a non smoking room/floor, our room smelt smoky. We suspected there were people smoking on the floor and it also was coming in through the vent. The hotel seems to prioritize the comfort of smokers, you can tell that in the lobby where part of it is smoking …. So that means it’s all smoking. We went to other floors to check them out to see and we felt that no floors were truly non smoking so we didn’t ask to be moved. I cannot believe in this day and age any chain would allow indoor smoking.
Everything is extremely expensive, example, a cup of tea is $6.00 and a glass of sparking wine is about $20.00. Definitely not worth it and no ambiance in the lobby.

Friends

10/10

Exceptional

18 Apr 2026

Astrid

Superb hotel; very comfortable. If you have transportation to visit Cairo, it is great to come back to this property after the busy day

Family_with_children

10/10

Exceptional

17 Apr 2026

Maria Angeles

Great stay!

Family_with_children

10/10

Exceptional

17 Apr 2026

Priyanka

Excellent stay. 100% Recommend

10/10

Exceptional

15 Apr 2026

Sazidha

Perfect location and view

Partner

10/10

Exceptional

10 Apr 2026

Abdulaziz

It was nice hotel

10/10

Exceptional

06 Apr 2026

Preethy

We really enjoyed our stay at Sofitel Downtown. The staff particularly are really friendly and helpful. The location by the Nile was perfect for walks down the Corniche. The food was good at all their restaurants, the concierge set us up with our guide for three days at prices that were comparable to others per my research. I wish I had booked some time at the Spa, but the pool was lovely too. I’d highly recommend this hotel.

Family

8/10

Excellent

05 Apr 2026

bedour

J'ai beaucoup aimé l'hôtel. La chambre avait un beau balcon ( vue piscine et nil). Tout l'hôtel est très très propre. La seule bémol était au déjeuner. Un moment très chaotique. J'ai conseillé d'avoir une station café pour se servir soit même.

Partner

6/10

Pleasant

05 Apr 2026

Andrea

Please not that 4 star in Egypt is line 2 stars anywhere else. There was good and room for improvement. The good:
- location
- safety
- very excellent beds, bedding and pillows
- free water daily
- Nice big bathroom and nice towels
- staff were friendly

The not so good:
- although we were supposedly on a nonsmoking floor, the ventilation system was pumping in smoke into our room. As soon as you got into the elevator of our floor, you can smell smoke so obviously they tolerate smoking, or they all smoke so they can’t smell it themselves.
- the hotel offered to move us, we didn’t move because we felt it would not help as The hotel clearly prioritizes smokers vs non-smokers, you can tell that in the lobby where it smells like smoke and flowers
- 2 sparking wine were $38 CDN, total rip off
-breakfast is nice but not worth $56 CDN
- no real atmosphere in the hotel.

Friends

10/10

Exceptional

05 Apr 2026

Callum

Great rooms, attentive staff, and excellent facilities.

8/10

Excellent

31 Mar 2026

HERNAN DARIO ANGEL

Great hospitality “French/Egyptian” style. I do recommend.

Family

10/10

Exceptional

31 Mar 2026

Carlos

10/10

Exceptional

28 Mar 2026

Sylvia

The hotel was amazing. Food and drinks were a bit pricey but well worth it.

Friends

10/10

Exceptional

24 Mar 2026

Areej

Property is conveniently located in the midst of the hustle bustle. Breakfast was good, lots of options.
I had Hassan help me with my room as well as an extension for an extra day and it was great

Family_with_children

10/10

Exceptional

23 Mar 2026

Mari

Excelente todo

Family_with_children

8/10

Excellent

22 Mar 2026

Karen Sandra

Over all We enjoyed ourselves and most of the service were very good.

Family

8/10

Excellent

21 Mar 2026

David

Not much in the neighborhood but Nile boats. International prices, but not International level services. Coffee maker didn't work, safe didn't work, air conditioning was spotty. Food was good, but over priced compared to other properties. I can't recommend it.

Partner

10/10

Exceptional

21 Mar 2026

Patricia

The best staff in the world, very kind and supportive. The room was wonderful, it has an amazing view to the river and was always clean.
I definitely book it again!!

Partner

10/10

Exceptional

20 Mar 2026

Stephany

Love everything!!

Family_with_children

6/10

Pleasant

19 Mar 2026

Gonzalo Xochipilli

It is important to mention that the staff is not very friendly; it sometimes feels like the ruder you are to them, the more attentive they become. The security screening staff are particularly impolite and intrusive. The receptionist provided a normal service, nothing extraordinary.
The rooms are extremely clean and offer a spectacular view. There is an oriental restaurant that I found very beautiful, and the staff there were finally attentive, offering recommendations and being very kind. However, some staff in other restaurants were not friendly at all.
So far, my deposit has not been returned, and I am still waiting for it to be released. For a five-star hotel, the service should be more courteous and better trained. I would stay here again only because of the location and the views.
Thank you very much.

8/10

Excellent

16 Mar 2026

Jules

Family

10/10

Exceptional

16 Mar 2026

Francis

A better organized hotel in chaotic Cairo, staff are better trained, we rested well during stay. One downside point is that there is no safe passage to go cross the road to Nile bank (it’s not really a hotel problem).

Partner

10/10

Exceptional

15 Mar 2026

Derrick

Entire staff was tremendously helpful and welcoming. They really represented the brand well and I look forward to my next stay in Egypt!

Partner

10/10

Exceptional

08 Mar 2026

Theresa

We didn’t swing

6/10

Pleasant

07 Mar 2026

Eric

Points positifs:Hôtel près des pyramides et du grand Musée. Situé dans un quartier bouillonnant d’activités.
Personnels gentils.
Points négatifs: un peu loin du Nil du centre ville ainsi que les autres attractions.
Entrée de l’hôtel n’est pas évident. Même l’adresse n’était pas évidente pour les chauffeurs de taxi et Uber. Le Petit déjeuner n’était pas attrayant.

Partner

10/10

Exceptional

07 Mar 2026

Abrar fahad

A wonderful stay with exceptional hospitality from the management team. Mr. Amr is truly an asset to the hotel.

Friends

6/10

Pleasant

02 Mar 2026

Vimal

Breakfast was good. Service was average. Rooms were spacious and clean. Noise from outside dogs barking, cars honking was non stop. The interconnected rooms, though closed off, neighbours were smoking and it kept coming into our rooms. I would not stay here again

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Helen

The hotel stays 5 star in every possible aspects according to international high standards.

10/10

Exceptional

26 Feb 2026

Davina

Very spacious room with stunning views of the Nile, wonderful staff who couldn’t do enough for you, lovely pool area & excellent food.

Family_with_children

4/10

Poor

24 Feb 2026

Jayesh

The main issue was the fact we were given a smoking room on a smoking floor when a non smoking room was requested on the booking. The corridor really smelt of cigarettes and the smell seeped through the doors of our suites every morning from neighbouring rooms. The room itself was tidy so issues there.

The walk from the main entrance into the hotel to the lifts wasn’t very pleasant either as you have to walk past a designated smoking area on the left, again the reception area smelt of cigarettes.

The hotel staff in general were friendly but disappointing there aren’t enough non smoking rooms available (we were told all non smoking rooms were fully booked).

It is a lovely hotel but the smell of cigarettes everywhere was a problem for us.

Family_with_children

10/10

Exceptional

23 Feb 2026

Nataki

Very clean room,staff was friendly

2/10

Poor

23 Feb 2026

Erica

Loud at night room doesn’t feel very clean. Restaurants weren’t very good.

10/10

Exceptional

20 Feb 2026

Neena

We had a very enjoyable stay at Sofitel Cairo Downtown Nile, which is well located for exploring the city while still feeling calm once you are inside.

The Club Lounge on the 22nd floor is worth considering if you are booking. The team there were consistently attentive, and Ahmed in particular made us feel very welcome. The food offering in the lounge was good quality. The sushi, when available, was very popular, and the mango juice is a must try. It was fresh and genuinely excellent.

Our room was spacious and comfortable, with a very good shower and plenty of space to relax after busy days sightseeing.

Breakfast on the 3rd floor has a much wider selection than the lounge, with plenty of hot and cold options. It can get busy at peak times and clearing of tables was sometimes slow, so going slightly earlier may make for a smoother experience.

We ate twice at Kamala, the Asian restaurant, and would recommend the sushi promotion. The chef tailored the sushi to our preferences, which made it feel more personalised and good value for what you receive.

The pool area is calm and the water is heated, which is helpful in cooler months. It is a good space to unwind after sightseeing. I also had a 50 minute massage in the spa. It is on the expensive side compared to local prices, but convenient if you prefer to stay within the hotel.

Overall, a comfortable and well run hotel with attentive staff and a particularly strong Club Lounge experience. A solid choice for a stay in downtow

Partner

10/10

Exceptional

19 Feb 2026

Hasan

Everything about the hotel was awesome!

Partner

10/10

Exceptional

19 Feb 2026

Olivia

Reception desk MahMoud was accommodating and at ease is with stay Egypt!
Clean, comfortable and beautiful stay!
Restaurants and breakfast was awesome!! No need to venture off as they are plentiful and accommodate American breakfast as well.

Partner

10/10

Exceptional

18 Feb 2026

Osama

Very nice 2 days

Family_with_children

10/10

Exceptional

11 Feb 2026

Antonio DeMarcus

PROS: Staff (concierge, valet, general) were respectful, courteous, knowledgeable; room was clean and fresh. Meal package was well worth the price with great views, great staff and great food (actual chefs in the kitchen)!

CON: The bank staff onsite was rude, abrasive, not well organized and took forever for the simplest transactions, there would be tellers doing seeminglynothing while one person tends the line out the door, the atm just outside the hotels bank did not work, I almost deducted a star for this but the great service elsewhere in the hotel made up for it.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Patrick

Only area you should stay in downtown Cairo…Modern hotel with modern amenities and extremely professional.

Only downside is the constant cigarette smoke inside the building. That is a lot to experience 24/7 on your stay in Cairo!

Be ready to negotiate and re-negotiate everything you do in the city 😂
It’s a bit too much, but try to have a little fun with it too 😉

Business_and_leisure Partner

8/10

Excellent

09 Feb 2026

ajit

Great room and very friendly staff !

Leisure Family

4/10

Poor

05 Feb 2026

Abdulla

Reception Staff was terrible, not achieving even two star Hotel standard

Leisure Self

10/10

Exceptional

03 Feb 2026

Patrick

Clean and reasonably priced hotel right on the Nile River in a less chaotic neighborhood that allows you to relax and take a break for. The hustle and bustle of Cairo…

4/10

Poor

27 Jan 2026

Amir

Not so helpful staff at the entrance.

10/10

Exceptional

23 Jan 2026

siamak

yes

Partner

10/10

Exceptional

21 Jan 2026

Philip

Splendid

10/10

Exceptional

18 Jan 2026

Musab

Excellent expeience

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Muhammad Haris Shahbaz

Very nice new clean rooms, excellent staff and service, breakfast was very good and the hotel is wonderful...great location too...I will highly recommend this hotel, stayed with family for 6 days and am very happy....

Leisure Family

8/10

Excellent

17 Jan 2026

Toshia Z

Great staff and very friendly service. The lobby was nice decorated for the holiday season and was expansive. The room was spacious, but needed a couple of cleaning adjustments when we first checked in. The views of the Nile from our balcony was nice as well!

The reason I can only rate this hotel a 4 star is they still allow smoking in their lobby. While there were no smoking signs in certain areas of the lobby, it was not enforced. Being from the US, I forget that smoking is allowed in other countries when we travel. It felt like everyone smoked!

Leisure Partner

10/10

Exceptional

12 Jan 2026

Omar

Property services and staff.

Partner

4/10

Poor

09 Jan 2026

Jamal

Very uncomfortable room the Sun hits the glass all day and the curtains does not work checking in and checking out counter very unprofessional confused

8/10

Excellent

06 Jan 2026

Stephen

The room was clean. The staff were good and the restaurants had good quality food Overall a pleasant stay with nice view from the room

Leisure Partner

10/10

Exceptional

06 Jan 2026

Michael

Too much smoking in lounge
Many go

4/10

Poor

30 Dec 2025

Nora

Staff and room

10/10

Exceptional

28 Dec 2025

Annie

Great

10/10

Exceptional

26 Dec 2025

Sara

great 👍

Leisure Friends

10/10

Exceptional

26 Dec 2025

Omar

A newly renovated hotel in an excellent location. The room had stunning river views. The staff coul

10/10

Exceptional

26 Dec 2025

Eliza

Yes very

Leisure Family

10/10

Exceptional

25 Dec 2025

Moon

Clean and new rooms, staff very professional nice view and delish breakfast

Partner

10/10

Exceptional

24 Dec 2025

Hasnain

Excellent hospitality

Leisure Friends

8/10

Excellent

23 Dec 2025

Amit

Sofitel in itself is a very nice property.

Pros: We booked a suite and it was gre

10/10

Exceptional

23 Dec 2025

SONIA M

Everything

10/10

Exceptional

14 Dec 2025

Candice

Staff was friendly, food was fantastic and hotel was beautiful!

Leisure Friends

10/10

Exceptional

03 Dec 2025

Claudette

Thanks

10/10

Exceptional

30 Nov 2025

Frances

Spotless room— cheerful courteous helpful staff—beautiful art everywhere !!

Leisure Partner

10/10

Exceptional

28 Nov 2025

Mark

It was awesome and better than expected. Travel with a wife and two boys

8/10

Excellent

27 Nov 2025

Mohammad

Average

10/10

Exceptional

25 Nov 2025

Barbara

Very busy hotel a lot of smokers in the entrance area

Leisure

4/10

Poor

23 Nov 2025

Vijay

This is the worst 5* hotel I have ever stayed in. The rooms were dirty after housekeeping had been and the balcony was covered in dirt so you couldn’t even enjoy it. The hotel has no laundry service or room service. We were charged £80 for 2 people to eat in a very average buffet for dinner. At check in, we were not informed about the hotel processes or amenities whatsoever, only that breakfast was on floor 2. The service at breakfast was incredibly poor, the staff stand around chatting rather than checking on customers. We had to request drinks rather than being asked. When housekeeping did attend to our room, the complimentary tea and coffee were not replenished. We also had an empty minibar. Overall, for the price this hotel is absolutely NOT worth the money.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Michael

Fantastic hotel across the street from a great Nile walkway.