Quality Inn Monee I-57

4/10

Poor

16 Jan 2026

Mia

My family and I checked in around 6pm and left around 8:45pm. There were stains on the covers, carpet, and chairs; furniture was not cleaned (I.e., the eating table); a chair was broken; and there were a swarm of ants after dropping a fry on the carpet. We thought we could stay until check out the next day, but decided to leave. The staff were friendly and accommodating.

Leisure Family

10/10

Exceptional

17 Nov 2025

Lynden

It was nice and quiet and clean . Staff very helpful and respectful. Thank you

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Art

Yes

8/10

Excellent

09 Nov 2025

Marlo

Yes the room was spotless and the staff was very nice. Wish that we could use the pool when wanted. We had to get the desk to open for us. I wish we could use our key to go to enter the pool.

10/10

Exceptional

26 Oct 2025

Joe

Great breakfast, refilled quickly

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

william

It was typical, ok

Leisure Self

4/10

Poor

12 Oct 2025

Austin

I normally don’t leave reviews but this needs to be said. The front desk was disrespectful at check In. The beds were horrible hard as a rock we had three adults and all of us could barely sleep. Then in the morning at 8:50am we were told to not eat breakfast because she wanted to clean up. I would only stay here if you had no other choice.

Business_and_leisure Family

2/10

Poor

14 Sep 2025

Quinton

Property needs an update. Hallway smelled like piss..

10/10

Exceptional

24 Aug 2025

John

Much begter than a year ago!! Nice job. Pool is open again.

Leisure Partner

6/10

Pleasant

12 Aug 2025

Marlene

The Continental breakfast could've had more choices. Bed was comfortable. Room was ok. Shower,tub need fixed.

Leisure Self

2/10

Poor

07 Aug 2025

Christina

I paid twice for the same room

I reserved my room as pay at the property. The manager called and demanded payment before I arrived or he would give my room away. He said he would cancel my room if payment wasn’t received by 6pm. The app has no way to pay after you select pay at property. I made another reservation and paid online. Once there the manager said he would cancel the other room knowing he already charged me for it. The manager is a thief. Hotels.com should make hotels uphold the reservation I reserved. Never had this happen before, a demand for payment.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Anne

Very nice and clean hotel for the price! Nice and quiet this trip. I come to Monee once a month for business and it's a nice place to stay.
I am a choice member not sure how I get points for the rewards

Business

6/10

Pleasant

27 Jul 2025

Shekinah

The staff was very nice and the stay wasnt bad at all. Rooms were affordable However, the hotel isn't very clean.

8/10

Excellent

21 Jul 2025

Debera

They are remodeling. No safe in room.

10/10

Exceptional

20 Jul 2025

Angelina

Great service! Very nice staff. Very upfront about the price and deposit on room. It has a pool that is well kept. You have to go to the front desk to get access but totally understandable to keep the pool clean and at capacity.

Leisure Family

4/10

Poor

17 Jul 2025

Brandon

Rude staff at front desk and a lot of construction going on with no signage was very unsafe

Leisure Partner

2/10

Poor

13 Jul 2025

Terricka L

The room was very outdated, the walls were patched up all over the room, even inside the shower / bath. The door in the hotel room was also patched up as if someone punched a hole in it previously. The breakfast was all dry foods, there weren’t many choices.

Leisure Family

6/10

Pleasant

03 Jul 2025

Elizabeth

This was a three night stay for a family trip. Although the staff were friendly and accommodating, the facility and offerings were disappointing. The interior was run down and our room did not appear completely clean. The carpet did not look swept. I found a beer bottle cap on the floor in the room. The in-room coffee pot did not work, nor was the basket stocked. The cable channels advertised as offered weren't available. The manager stated this was a Comcast issue for all guests but it was never resolved during our stay. The \"continental breakfast\" barely had offerings with limited stock-and we went down during the first hour each morning. The pool did not have towels and only had three chairs. Overall, the facility seems to operate on bare-minimum offerings to guests. It didn't match with how friendly and helpful the staff were.

Leisure Family

2/10

Poor

21 Jun 2025

Alan

Front desk did not have my reservation correct. TV remotes in two different rooms did not work. TV came on by itself and woke me at 4:30 am three days in a row. Water pressure in shower was minimal, just a dribble.

Leisure Family

4/10

Poor

09 Jun 2025

Ira

1 desk chair room no where to sit in-room except bed. Bed very uncomfortable lumpy bed bathtub dirty and stain

Leisure Family

2/10

Poor

21 May 2025

Jaleesa

Don’t waste your money here.

The tub was dirty as well as the furniture in the room. The chain for the door was missing. Everything had stains and the staff gave attitude when I pointed out all the unclean and unkept things no accommodations offered at all.

Partner

10/10

Exceptional

21 May 2025

Crystal

Decent

10/10

Exceptional

30 Apr 2025

Adrian

Clean and good staff check in. Should say continental breakfast because it was cereal and bread products.

10/10

Exceptional

08 Apr 2025

Phillip

Great place to stay

6/10

Pleasant

05 Apr 2025

john

Stay here before

Self

10/10

Exceptional

11 Mar 2025

John

They are doing much better lately. We sgay there once a month. It got bad for a few months but they are doing GREAT now. Thanks.

Leisure Partner

4/10

Poor

10 Mar 2025

Lori

Not so good!!

I just can’t stand non maintained properties. The bathroom door seemed to have fallen apart and the put back together with paint.
Very dated!! Smells disgusting!

Business

4/10

Poor

01 Dec 2024

John

Rough, again lol.

Leisure Partner

4/10

Poor

01 Dec 2024

John

Its rough. But we stay there once a week out of convince.. wish we got a discount or a room comp for all the BS

Leisure Partner

6/10

Pleasant

24 Nov 2024

Clarence

The room was clean and smelled good. Service was good and check in was easy.

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Michael

Great place. Very clean. Nice people

2/10

Poor

17 Nov 2024

John

The entire property stunk of cannabis and cigarettes. Very dirty.
We left early. Wish we could get a refund.

Leisure Family

8/10

Excellent

10 Nov 2024

Marlo

The staff was very welcoming. The vending machine didn't work.

Business Partner

6/10

Pleasant

10 Nov 2024

Daniel

The pool was down because of a water pipe burst. I forgot to check the reviews. Oh well.

Leisure Family

2/10

Poor

03 Nov 2024

Mauricio

Bad service

It is a bad place, it is in terrible conditions, there is no hygiene, the sheets are dirty with blood and snot, the hotel is completely dirty

Business

8/10

Excellent

03 Nov 2024

Andrew

The check in was very nice and the room was easy to find but we found out there was small issues with the furniture being broken or missing parts.

10/10

Exceptional

27 Oct 2024

John

Nice stay. No issues

Leisure Partner

10/10

Exceptional

13 Oct 2024

keith

Clean and almost Quiet will use this hotel when I’m in the area

Leisure Self

2/10

Poor

01 Oct 2024

Karen

We got there found out. The pool was not in working condition. We talked to the person at the front desk and had said that we wanted to cancel our reservation due to the pool not being in service. We asked to make sure that we weren’t gonna be charged for the room they said we would not be charged the room and found out we were charged for it anyways, horrible experience will never stay at that. Never recommend it to anybody else.

10/10

Exceptional

28 Sep 2024

Darlene

Great room

Great experience nice clean rooms

Partner

4/10

Poor

15 Sep 2024

Michael

Very run down room. The bathroom didnt even have a door handle.

Leisure Self

6/10

Pleasant

01 Sep 2024

Chaquella

Pool being maintenance.

Leisure Family

2/10

Poor

31 Aug 2024

Toiya

I left early

Leisure Family_with_children

2/10

Poor

05 Aug 2024

Kellie

I picked this place especially for the pool the pool was out of service the whole time with boards covering it. The furniture was out dated and dirty. The hallways were not well light. Breakfast had no fresh fruit or meat only a microwaveable breakfast sandwich cup yougurt granola bars waffles bagels and muffins the staff was friendly

Partner

8/10

Excellent

04 Aug 2024

Tamika

It was nice

Leisure Family

2/10

Poor

17 Jul 2024

DeVaughn

Decent hotel but terrible service

Booked this hotel because of the pool and when I got there find out that the pool is under renovation then the TV in my room didn’t work for an hour and they finally fixed it. Then I actually check out this morning. They tried to charge extra $20 to check out at 1:00 PM, so I did decided to check out at 12 PM noon then damn employees knocked on the door and tried to charge me $20 to check out at 12 noon.

Partner

4/10

Poor

16 Jul 2024

Trevor

The location of this hotel is very convenient. The pool was closed due to “maintenance” but didn’t see anyone actually working on it. The staff was very rude. Bed sheets had stains on them. Towels still had stains from previous guests. The bathroom was an overall disaster. Would not recommend staying here unless the staff makes a lot of changes.

Business Self

2/10

Poor

24 Jun 2024

Tristan

Shower was peeling its finish. Pool was out of order. Wallpaper was perking off of the walls. There was a large spill under the soda machine that stayed there for 3 days.

Leisure Friends

10/10

Exceptional

03 Jun 2024

mike

It was fine ,everything was clean staff was friendly and helpful,we will use you again when we return to Illinois!

Friends_and_family Family

8/10

Excellent

30 May 2024

Dimitry

Room was clean, staff was friendly.

Business Self

4/10

Poor

26 May 2024

Lorena

Advertising a pool and the pool was not accessible.

Leisure Family

4/10

Poor

19 May 2024

Verified traveler

You get what you pay for clogged shower drain, peeling paint everywhere, hasn’t seem to have any upkeep in years.

Partner

8/10

Excellent

04 May 2024

Jason

Safe and comfortable.

Business Self

8/10

Excellent

05 Apr 2024

Jason

A little dirty but the room was clean and comfy

Leisure Family

4/10

Poor

22 Mar 2024

Martha

Don’t bother!

The rooms were not clean. The carpet was so dirty that my husband left black footprints in the shower. There were brown spots on the walls, duct tape on the doors so they didn’t close, and vomit on the floor.

Friends_and_family Family

6/10

Pleasant

18 Mar 2024

Milton

Swimming pool wasn’t working

Leisure Friends

2/10

Poor

08 Mar 2024

Clarice

Not a good stay

Pool not working bugs in bathroom only hot breakfast is a waffle. Bed veryyyy uncomfortable king bed has 3 pillows and carpet is stained and smell.

Business

2/10

Poor

28 Feb 2024

Tara

Very DIRTY, SMELLING, NOISEY, BUGS, & power went out!!!!

Business Self

8/10

Excellent

10 Jan 2024

Taylor

The staff was very friendly and the rooms were clean

Business Family_with_children

8/10

Excellent

12 Dec 2023

Wayne

Good value

Leisure Family

10/10

Exceptional

03 Dec 2023

Tami

Staff was great

4/10

Poor

03 Dec 2023

Carol

I called hotel and was assured pool was open. I have handicapped sister and we were all coming to see her and she very much wanted to swim but when we checked we were told that the pool wasn’t in service. When I complained the front desk gentleman told me he would open the pool for us but about 15 minutes later he said he couldn’t. The beds were very uncomfortable. I would not have chosen this hotel if they had been honest about the pool was not in service. They did give us a discount but it was still a very unsatisfactory stay

Friends_and_family Family

6/10

Pleasant

28 Nov 2023

Monica

The price was good. The building is very dated. Staff was helpful.

Leisure Family

2/10

Poor

05 Nov 2023

Joel

Not good servis

2/10

Poor

05 Nov 2023

Joel

The staff was no halp they lock you out at 9 you can not go back to your room

Business_and_leisure

4/10

Poor

06 Oct 2023

SHANNON

Booked this hotel just so kids could swim, check in to find out their pool is down because they didn't get their permits.. Very disappointing
Beds are like rocks.

Leisure Family_with_children

8/10

Excellent

09 Sep 2023

Valerie

The management team very nice. I know if we needed anything tgey would of accommodate. Thanks for having us

Leisure Partner

2/10

Poor

22 Aug 2023

David

Just let me start off by saying, DO NOT STAY HERE. When my wife and I first checked in they put us in a double room when I booked a single king bed. I told them about the wrong room and the guy said that the king room was messed up. We get in the room and it was the nastiest place we have ever seen in our life. We didn’t even want to sit our luggage down. So after an 8 hour drive we have to leave and find a Walmart to buy new bedding, new shower curtain and some sanitizing spray because they said they didn’t have any clean stuff. There was semen stains all over the bed, mold on the curtains, boogers in the shower that shot out of their nose, grease all over the microwave stuff all over the walls and on and on and on. The pool looked like a puddle of water that had been suiting for a year with frogs all in it. If I could load pictures it would blow your mind People were smoking pot in every room it smelled like. Cops were there about every night. Biggest dump I have ever seen in my life. I will never stay at one of these hotels again. Worst experience I have ever had at a hotel. I went to senior week when I graduated and stayed in some pretty bad hotels and this is by far the worst. Just stay away. The place needs condemned, someone should definitely contact the health department. If it were possible to get my money back I would try because I to furnish the room with clean bedding and everything else. I went to Hilton Garden Inn for the next 2 days and it was awesome.

Leisure Partner

8/10

Excellent

18 Aug 2023

Caleb

There was a problem with my initial room, and the staff immediately took care of it and switched me. Nice and professional!

Business Self

4/10

Poor

15 Aug 2023

Verified traveler

Nasty

Horrible stay elevator never worked so had to walk up smelly stairwells rooms feel moist and rugs in room feel like your walking on a wet velvet blanket

6/10

Pleasant

30 Jul 2023

Richelle

We booked this hotel outside of Chicago because it was close to our concert venue, and chose it over the Super8 because of cleanliness concerns. This was, unfortunately, a bit disappointing. It looks ok in the pictures but in person it could definitely use an update, and in the meantime it needs a good deep clean. The first thing we noticed was the smell from the bathroom, it smelled so strongly of vomit that we had to go buy Febreeze to cover the smell. The walls and ceiling were cracked in places and dirty in others, the computer chair in our room was filthy, and the bathtub was stained and dirty. These things aside, the staff was friendly and helpful any time we had to interact with them, and it was a safe place to sleep. For the price, just look a few minutes closer to Chicago around Matteson.

Leisure Partner

2/10

Poor

28 Jul 2023

Frederick

Checked in...sketchy area. Went to room...ac did not work...i called front desk and was told i would have to wait until morning. I said i could not stay here like this. Was told no more rooms and come down and will recieve a refund. Never again!!

Business Self

8/10

Excellent

26 Jul 2023

Sean

Stay was fine for price, pool hours were only 4 hours 4-8 so that was very disappointing as the pool was always filled with kids.So couldn’t really enjoy

Friends_and_family Family

8/10

Excellent

23 Jul 2023

Amanda

Good for a short stay

The hotel was easy to find.

The check in was quick and easy and the staff was very nice. We were given important information and then were on our way.

Our room was nice enough.

Here is a list of negatives: wall paper in the bathroom was stapled to the wall in one area.
There was something brown growing around the tub
The wallpaper was pulling away and rolling up at the corner next to the door.
One of the beds had a mattress that collapsed down to nothing as soon as someone sat on it. The same mattress was very comfortable to sleep on as long as you moved away from that edge.

The positives:
Location
The ligjts automatically turned on when the bathroom door was opened
The room was quiet, we didn't have any issues with hearing other guests

Overall, this hotel fit our needs. We were in town for a concert nearby and just wanted something that was close, safe, inexpensive, and had free breakfast (which we slept through). I would book this hotel again if coming back to the area for another concert.

Friends_and_family Friends

2/10

Poor

05 Jul 2023

Darren

Absolutely the worst hotel stay of my entire 44-year life. It was horrible My 3-year-old was scared of the gross shower tub, the pool was green the filter didn't work There was stuff floating in it It was disgusting and I didn't even want to even open it within the normal hours at all and tried to keep it close till like 4:00 so that we really wouldn't be able to use it but not that anyone probably should It's got missing paint all over It's disgusting They were Band-Aids sitting around and garbage here and there and everywhere and it like to get hadn't been mopped maybe ever the tables are cheap plastic garbage that wobbled everywhere the service was crap I think that the jerk that was running the desk that night gave me the worst room in the entire hotel for some reason. It was scummy and disgusting and gross and I would never ever recommend it it's that room shouldn't even been rented out The wallpaper was falling down that I think there was blood on the ceiling That place is a complete dump, hands down the worst hotel or motel I've ever been to in my entire life and my entire family agreed I will be fine complaining with quality inn but, the places are all independently owned and operated so there's no corporation to come down on them about what a dump it is.

Friends_and_family Family

2/10

Poor

22 Jun 2023

Kevin

Bed bugs room nasty. Sheets not clean

Leisure Self

4/10

Poor

19 Jun 2023

Mike

Tried to have a nice time at the pool and about 20 kids, some who I don't believe had a reservation (someone let them in the back door and nothing done about it) made it impossible to enjoy it. Started giving my wife and I a headache. Not very impressed with the free breakfast.

Leisure Family

2/10

Poor

18 Jun 2023

Takeesha

Soaking Wet carpet

It was definitely not as pictured. The bed was hard as a brick, sheets stained, bathroom dirty and molded. What took the cake...was the soaking wet carpet. 😳 Having My one year old child there with me was definitely a risky situation. Never will I be going back.

Friends_and_family Family

2/10

Poor

04 Jun 2023

Zamina

Disgusting. This is the worst hotel I have been at. They had bugs on the walls and bed. Me and my boys didn’t even put our bags down. We ran out so fast

Leisure Family

4/10

Poor

02 Jun 2023

Steven T

Great location, plenty of places to eat nearby,bed was quite uncomfortable and water pressure was extremely low. Place seemed fairly clean

Business Family

10/10

Exceptional

30 May 2023

Lekysha

It was perfect for me and my family we was right off I-57 and alot of diffrent restaurants was within walking distance for the kids to eat and gas stations were they can also get snacks

Leisure Family

4/10

Poor

19 May 2023

Patrice

Management did not do what he said he would. Not enough breakfast food to choose. Milk was served in a coffee pot. No hot water for tea.

Leisure Family

4/10

Poor

03 May 2023

Sandra

No hot water. Dirty towels in tub. Brown smears on ceiling. Cream cheese for my bagel had to be 2 years old. Took it because it was sealed. Looked like a brown quarter when opened. Had to step over whippets to get in the front door. Rager going on outside my window until 4am. So all and all, will never choose this hotel again. Front desk guy was kind at checkin at least…

Business Self

2/10

Poor

13 Apr 2023

Orangelee

The bathroom tub looked dirty they never came to clean the room or leave toilet paper we always had to ask for clean towels the pool heater didn’t work so the water was always cold.

Leisure Family

10/10

Exceptional

23 Mar 2023

James

I was there in an hour and a half early and they let me check it, And I found nothing wrong

Leisure Self

2/10

Poor

19 Mar 2023

Molly

So, I had used a card for my initial booking, and I only use that card for certain things, so I transfer money into that account right before I use it. Three hours before the check-in time, a man from the hotel left me a voicemail saying my card wouldn’t work so I had to make arrangements with another hotel. I called back and he just angrily answered “hello??” Instead of the hotel greeting, so I wasn’t even sure I was speaking with an employee, but he just repeated what he said in my voicemail and said “we can’t honor that so make arrangements at another hotel”.

Why not say “Ma’am, there was an issue with your card, may we try another one?” None of that was necessary. Why be so short with me; and why was he running my card before I even got there? I’m genuinely confused and annoyed.

Leisure Partner

4/10

Poor

08 Jan 2023

Vicky

The last Quality Inn had hot food and I thought they all did. Holes in carpet. Couldn’t understand clerk. Will never go there again.

Leisure Partner

10/10

Exceptional

03 Jan 2023

Tara

The hotel lobby was very clean and fresh smelling. The room was to my satisfaction and was very satisfied. I will recommend and will come again.

Leisure Partner

2/10

Poor

03 Dec 2022

Matt

There was no water pressure in the shower system the pool was always closed every time I asked the front desk said no the guy behind the counter was very rude

Business_and_leisure Family_with_children

8/10

Excellent

03 Nov 2022

John

Staff was friendly.The room was clean. Bed nice. Bathtub is older.

Business Self

2/10

Poor

20 Oct 2022

Clay

The room was shabby, bathtub was dirty, heavy mildew in the tub, on the curtains, and on the handle in the bath. The refrigerator could not be adjusted or turned off, I had to unplug it to turn it off. I informed the person what the condition was in and he insisted the room was clean. I was originally was to be in room 220 upon check-in he switched me to room 222 which was filthy.

Business_and_leisure Self

8/10

Excellent

14 Sep 2022

Joanne

The room was very clean, convenient location!

Leisure Family

6/10

Pleasant

13 Aug 2022

Tim

Affordable and convenient, could have been cleaner, front desk wouldnt make coffee in the morning until 6am. Really!?! Couldnt have coffee! And wouldnt let me make it. Milk for cereal sat out for several hours with out ice. Shower had some black staining on walls

Business

2/10

Poor

09 Aug 2022

Susan

Terrible Hotel

Checkin-fridge,phone, and clock did not work. Phone and fridge were replaced by taking them from another room.

Bathroom old and outdated. Dirty and unable to shower. Smell of marijuana in hallway.

“Fresh Breakfast “-vending machine sandwich you could microwave.

Went out for breakfast and came back and our room keys were deactivated! Told at the front desk that this is done every morning so guests are forced to check back in so they know we are still there!!??!

Next door room headboard banging on our wall (also our wall that our beds were on) for several hours!

Friends_and_family Family

8/10

Excellent

07 Aug 2022

Sabrina

Passing through

Passing through with family going to chicago. Ok overall, basic and nothing outstand or awful. As expected. Good value and served our purpose.

Friends_and_family Family

2/10

Poor

18 Jul 2022

Deborah

It is old and not the traditional standard of Quality Inn. Stains on bed covers, shower curtain. Tub had dark stains, needed bleached. Carpets in hallways stained. Treated like a mere truck stop for truckers and women of the night. Grounds not kept. I will never stsy or recommend

6/10

Pleasant

10 Jul 2022

Elaine

Adequate

I was a little afraid of staying here based on recent reviews, but it was fine. The truck stop on one side made me worry about noise, but it wasn’t an issue. The staff is very friendly. The breakfast was underwhelming with no orange juice and only green bananas for fresh fruit.

This place is showing some wear & tear. There were lots of scrapes on the doors, which might be due to the fact it was a room for the disabled. The missing paint on the ceiling is harder to explain.

The biggest issues were thin towels that made it hard to dry my hair after a shower, and an extremely noisy fan in the bathroom.

Partner

4/10

Poor

10 Jul 2022

Bradley

Check-in interaction was awkward. Rooms were dirty (sheets didn’t look clean) smoke alarm was hanging off the ceiling. Poorly maintained throughout. Noisy and questionable guests. Not recommended.

Leisure Family

6/10

Pleasant

25 Jun 2022

Andrew

The hotel was pretty run down, old AC units were piled up near the stairwell, and the water pressure wasn’t good.

Leisure Friends

6/10

Pleasant

06 Jun 2022

Kimberly

A lot of renovations are needed. The ice maker wasn’t working I was told to go next door to another hotel to get ice😕