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Wind Creek Southland Casino And Hotel

Chicago - IL · United States

17300 S Halsted StView location

9.4/10Excellent781 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Wind Creek Southland Casino And Hotel

Located in Hazel Crest (East Hazel Crest), Wind Creek Southland Casino and Hotel is within a 15-minute drive of Ravisloe Country Club and Tinley Park Convention Center. This casino resort is 11. 5 mi (18. 6 km) from Credit Union 1 Amphitheatre and 21. 9 mi (35.

3 km) from Indiana Dunes National Park. Pamper yourself with a visit to the spa, which offers massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer a hot tub or a 24-hour fitness center.

Additional amenities at this resort include complimentary wireless internet access, gift shops/newsstands, and wedding services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This resort has 6 meeting rooms available for events. Free self parking is available onsite.

Grab a bite to eat at one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Make yourself at home in one of the 255 guestrooms featuring microwaves and LED televisions.

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Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Located in Hazel Crest (East Hazel Crest), Wind Creek Southland Casino and Hotel is within a 15-minute drive of Ravisloe Country Club and Tinley Park Convention Center. This casino resort is 11.5 mi (18.6 km) from Credit Union 1 Amphitheatre and 21.9 mi (35.3 km) from Indiana Dunes National Park.

Stay in one of 255 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

This resort has 6 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 1:30 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
  • Minimal age
    21
  • Optional fees
    • Covered valet parking fee: USD 25 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ravisloe Country Club 4.4 km / 2.7 mi
Harvey Public Library 4.9 km / 3.1 mi
Harvey Community Center 5.4 km / 3.4 mi
South Holland Village Hall 5.6 km / 3.4 mi
Oak Hill Park 5.6 km / 3.5 mi
Ingalls Memorial Hospital 6.1 km / 3.8 mi
Veterans Memorial Park 6.2 km / 3.8 mi
Lansing Square Shopping Center 7.6 km / 4.7 mi
Advocate South Suburban Hospital 7.7 km / 4.8 mi
Lan-Oak Park 7.9 km / 4.9 mi
Coyote Run Golf Course 7.9 km / 4.9 mi
River Oaks Center 9.3 km / 5.8 mi
Joe Louis Residence 9.7 km / 6 mi
WellGroup HealthPartners 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 255
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Secure parking
  • Laundry service
  • Bellboy service
  • Newspaper stand
  • Shop
  • Meeting room
  • Casino
Show 1 more facilities & services
  • Spa treatments
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE Accessible KING SIZE BEDJUNIOR SUITE • Accessible KING SIZE BEDJSU.H6-KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    JUNIOR SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Executive roomSUITE • Accessible Executive roomSUI.H6-EJ

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    SUITE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Wind Creek Southland Casino And Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Wind Creek Southland Casino And Hotel

9.4
Excellent
781 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Robert
It was clean, up to date, and the most friendly staff I have ever seen at a hotel. THE BEST PILLOWS EVER! And I left with more money than i came with.
Friends
10/10
Exceptional
20 Jul 2026
Juritha
The room was extremely clean and the bed was very comfortable. The staff was very professional and helpful. Parking was great!
Partner
10/10
Exceptional
20 Jul 2026
Mary D
Everything was excellent from check-in to check out. Every staff member that I encountered was very nice. Great design, top notch casino experience. Thank you
Partner
10/10
Exceptional
20 Jul 2026
victor
PLESENT STAFF VERRY HELPFUL
Self
10/10
Exceptional
20 Jul 2026
Amber
.
Partner
2/10
Poor
20 Jul 2026
Stephen
The hotel was clean. The air conditioning was AWFUL . We paid way too much for not having the proper air conditioning. Yes it’s extreme heat and yes the whole hotel ac system was working hard - sure. When I called down to ask about the ac that’s what they told me- the system was working hard to accommodate. But then when you go downstairs the Casino was like a freezer. Terrible . Beds were not comfortable at all. It was not a pleasant stay.
Family_with_children
10/10
Exceptional
19 Jul 2026
Julie
Awesome stay! Staff was super friendly, property was nice, and rooms were new and clean. Gym and pool were great and Starbucks was a bonus! We would definitely stay again:)
Partner
8/10
Excellent
18 Jul 2026
Joseph
The hotel and casino are brand new which is nice. The only issue we had was that the air conditioning in our room wasn’t working. AC was set to 69 but it was 75* in the room. A person came really quickly to fix the issue and override the AC to set to 60*, still the temp in the room only went up. They quickly switched us rooms, same issue in the other room. We had the AC set to 60*, the temp in the room upon entering was 73* not only did the temp not go down, it also went up to 75* and stayed there the entire duration of our trip. Not once did the temp in our room fall below 75* After a day out and about, we were hoping to come back to a nice cold hotel room and it was disappointing to pay so much money to stay at a location that we couldn’t even relax all the way because of the air conditioning not working properly.
Family_with_children
10/10
Exceptional
17 Jul 2026
Jacqueline
The entire hotel was amazing!
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Max
Great people. Great installation.
Family_with_children
10/10
Exceptional
17 Jul 2026
Tiana
Loved the whole experience
Partner
8/10
Excellent
17 Jul 2026
Nancy
I booked a spa treatment and it was the best part of my stay. I reserved a handicap room which I was given that had no grab bars. I found out at checkout that I was given a hearing impaired room by mistake but because it was booked by Expedia no offer to make whole. Food excellent, entire staff very friendly...they really help you celebrate special occasions. I will go again but with a few changes in accommodations.
Self
10/10
Exceptional
17 Jul 2026
Brianna
Very clean and convenient
Partner
10/10
Exceptional
16 Jul 2026
Johnathan
Staff was friendly , room was really clean and spacious
Partner
8/10
Excellent
16 Jul 2026
Kent
Property is excellent. The restaurant on sight are overpriced and not very good in my experience. Clean rooms, staff was friendly, casino area was active and accommodating if you’re a gambler. Love that they had adjacent covered parking that was free! Better and cheaper restaurants in the area.
Self
10/10
Exceptional
15 Jul 2026
Nicole
The room was clean and the staff were all polite and friendly. Would highly recommend this hotel, the casino was great as well!
Business
10/10
Exceptional
14 Jul 2026
Obreona
This was a very nice and bougie hotel/casino! The room was very clean and the bed was very confortable. We were escorted to our room by one of the staff members upon arrival, so we felt important! The drive to downtown Chicago was not that bad either….only about 20-30 minutes away. It was worth the drive to get some free parking. We will definitely stay again.
Partner
8/10
Excellent
14 Jul 2026
sharon
Modern rooms at this casino. Security was tight, you could only order an elevator using your room key. Parking was more limited than a regular hotel, just due to the casino customers. Check in staff were having computer issues at check in, but were friendly. Bathroom lights were in a strange location, other than those little nit-picky items, it was a nice stay. The casino seemed to be smoke free?? but we did not win anything
Family
10/10
Exceptional
14 Jul 2026
Jasmene And Arnett
The staff was wonderful! Very helpful and informative; John the bell hop was awesome! He not only took care of me, but offered to assist my parents who were staying on the property! It
Family
8/10
Excellent
14 Jul 2026
David
Fun place to stay
Self
10/10
Exceptional
14 Jul 2026
Diedre
Clean hotel, clean room, free parking, restaurants were good..we didn't have to leave the hotel for the entire 3 days..we will be back
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Celestine
The staff member hotel check-in was very kind, accommodating and informative.
Family
8/10
Excellent
13 Jul 2026
Marcus
The service was outstanding. The room was not completely clean upon check in. Once informed of the situation, the staff quickly rectified the situation.
Partner
10/10
Exceptional
13 Jul 2026
Jenieca
Wind Creek is top tier. From check-in to check out. The staff was exceptionally professional and all the bellman were so helpful and nice too. The rooms are esthetically pleasing and food options are endless. We did have snafu but the AM Manager Shaneka took very good care of us. We will back again to enjoy more amenities like Casino and Spa services. BOOK WINDCREEK TO EXPERIENCE FOR YOURSELF !!
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Julie
Service was excellent. The rooms were clean. We were very happy.
Family
10/10
Exceptional
12 Jul 2026
Milton
This was a very nice and clean property.
Family
10/10
Exceptional
12 Jul 2026
Lisa
We had a wonderful stay and would definitely come again. I’m not sure what the scent was being pumped through the place, but it was heavenly!

The only issue we had was not being able to get the room temperature where we wanted, but we managed through.

Overall it was a beautiful hotel and the staff was top-notch!
Family
10/10
Exceptional
12 Jul 2026
Michael
Our stay was really good, staff was really friendly and help full. Our room was a king size wad with lots of room. The only downside was we had no coffee or tee. Besides that we would stay again !
Partner
8/10
Excellent
11 Jul 2026
Leander
Everything was OK
10/10
Exceptional
10 Jul 2026
Malinda
Clean rooms
Family
10/10
Exceptional
10 Jul 2026
ELLIS
Very clean. Staff was very helpful and friendly. Everyone wanted to assist us if we needed.
Partner
2/10
Poor
09 Jul 2026
Diane
Most of your questions I could not answer because I could not check in because of the power outage.
Partner
10/10
Exceptional
09 Jul 2026
Ira
Pleasant stay. Staff was professional. Beautiful facility. We will return.
Family
10/10
Exceptional
09 Jul 2026
Barbara
The rooms were very clean and anytime that you asked for anything. Example, extra towels they were given to you right away. I was there to attend Mileston Tchula classroom reunion, and the staff that was assigned to that event I’m giving five stars. They were the greatest.
Thank you guys so very much.
Family
10/10
Exceptional
09 Jul 2026
Timothy
A great way to getaway without traveling far
Partner
8/10
Excellent
07 Jul 2026
ROSE
it was a clean room. however 2 things needs a little improvement. 1 ) the air conditioning was not cold enough we put the temperature down to 65 degrees and the room was not cold enough and 2ndly in the near future will you be installing a microwave in each room? staff, the parking, clean room and casino was excellent . other than the 2 items mentioned overall the hotel is very nice.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Brandi
Love this place and will be back very soon.
Partner
10/10
Exceptional
03 Jul 2026
Clarence
Staff was very helpful and room was clean 👌
Partner
10/10
Exceptional
03 Jul 2026
Tamiko
The room was clean and very nice stay
10/10
Exceptional
02 Jul 2026
Vincent
The casino was very lively and thr room was great!! We just wished we won some money.
10/10
Exceptional
02 Jul 2026
Kevin
We stayed here just one night on route up from Nashville toward a road-trip around Lake Michigan. It was cost-effective and a good location but it was a very pleasant surprise. We didn't get a chance to use the casino but the room was exceptional - it felt brand new, all the amenities were great and the bed wonderfully comfortable - would thoroughly recommend if you aren't looking to stay in the centre and need somewhere south of the city
Partner
10/10
Exceptional
29 Jun 2026
Delita
This was a first time visit for my husband and I for our 42nd Wedding Anniversary. When I approached the hotel check-in I was greeted with a hello and a smile from RAQUEL! I was asked if this was my first time visiting and my response was no so the front desk agent gave me all the information required and thanked my for choosing Wind Creek for our anniversary. I then spoke with 2 bellmen, Joseph and Mark who explained the elevators, room key, restaurant locations andthe tunnel to and from parking garage.
Friends_and_family Family
6/10
Pleasant
29 Jun 2026
Travis
Helpful staff and clean facility. Don’t plan on sleeping! Very loud neighbors, partying, music, arguments, multiple people in and out of the room, until 4 AM. No security, or staff, walking the hallways. They are only in the casino.
Family
10/10
Exceptional
28 Jun 2026
Terry
Everything went smoothly and the rooms are very clean . Beds are very soft.
My only problem the whole trip was little water pressure on the 5th floor not enough water to get an effective shower.
Family
8/10
Excellent
27 Jun 2026
Tanner
It was clean, the staff was nice for the most part, my biggest complaint would be there isn’t a single posted sign anywhere saying there’s a deposit and when we got there already paying almost $400 for our room for a couple nights they charged us $100/night which brought our total way higher than we expected. We drove in from Michigan on a budget for a small honeymoon since we had just gotten married the previous Saturday and the extra money we had to pay on top of what we had already paid didn’t sit right with me. There should be a very clear sign saying “$100 DEPOSIT PER NIGHT” if they’re going to charge it when you get there. Just not a great way to end a 3 hour drive for something we’ve been looking forward to for a week.
Partner
10/10
Exceptional
27 Jun 2026
Domonique
Very clean and beautiful hotel!
Friends_and_family Friends
10/10
Exceptional
26 Jun 2026
Pete
Loved the room beautiful hotel and great rooftop restaurant. Thanks Wind Creek!
Partner
8/10
Excellent
26 Jun 2026
Michael
Overall satisfied with our stay, the staff was friendy and helpful. It was a little confusing finding the lobby as well as the rooms coming from the parking lot.
Partner
10/10
Exceptional
25 Jun 2026
Phillip
Nice hotel
Partner
10/10
Exceptional
24 Jun 2026
Anthony
Great hotel. I’ll be back!
10/10
Exceptional
24 Jun 2026
Rikita
First time experience was best starting with free garage parking. From there get on the elevator and checking in. Check in with shift manager Shanika she was super sweet and nice. Explained everything and showed us how to access everything. Casino was nice. Ordered breakfast was good. Casino was big and nice only thing not a gambler so lost my money lol. But would recommend nice hotel was beautiful.
Partner
10/10
Exceptional
24 Jun 2026
Brian
From the free and easy parking to the modern interior and rooms, we had nothing to complain about during our stay. The staff was one of the nicest I've dealt with in my entire adult life.
Partner
6/10
Pleasant
22 Jun 2026
Renee
Tg
Partner
10/10
Exceptional
21 Jun 2026
kevin
Fantastic staff and room! This is as close to a high end Vegas hotel I have stayed at outside of Nevada. The steakhouse on the top floor is fabulous also.
Partner
10/10
Exceptional
19 Jun 2026
Kyla
The spa is magnificent! The rooms are also just as beautiful and very clean. Food is great, and the staff are very helpful and kind. I enjoyed my trip here, would definitely stay here again!
Self
10/10
Exceptional
18 Jun 2026
Alicia
Great location off the highway. Short travel distance into downtown Chicago. Great stay!
Family
10/10
Exceptional
18 Jun 2026
Kendra
Beautiful hotel!!
Family
10/10
Exceptional
18 Jun 2026
Carmen
Staff was great. Very friendly and accommodating. The casino was fun and hotel is conveniently located near shopping and dining.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Lisa
The whole experience was great. Staff, rooms, amenities all fantastic.
Business
10/10
Exceptional
16 Jun 2026
Jacquelyn
The casino is a great place to stay just off the highway in Hazel Crest/Homewood. However this is the second time I booked with Expedia that the hotel did not recognize that I paid for my stay in full in advance. Last time I did not know this and was charged twice for my stay - once when I paid thru Expedia, and once when the hotel charged my credit card. It took me a little over a week to get this situation corrected and the duplicate payments refunded to me. This time, knowing what happened before, I noticed right away that they wanted me to pay again for the stay. I had all of my confirmation documents and credit card activities related to my prepayment. The front desk person quickly got a manager involved and apparently there is something on their check in screen that did indicate that I paid through a 3rd party. So, this time I did not pay twice because I was aware of the confusion they have over 3rd party bookings. Aside from this, the hotel is clean and quite and we will be staying there again -- with confirmation documents in hand just in case..
Partner
10/10
Exceptional
16 Jun 2026
Anieya
Very nice room. Comfortable beds and great service
Partner
10/10
Exceptional
16 Jun 2026
Jessica
Hotel and Casino were gorgeous. Staff was helpful and friendly. Food was great. Drinks were affordable. Great time!
Business
10/10
Exceptional
15 Jun 2026
Lynn
The room was great. Very large and beautifully decorated. Because this also is a Casino, parking was crowded and sometimes was not close to the building.
10/10
Exceptional
15 Jun 2026
Anthony
Great. Staff rooms service
8/10
Excellent
14 Jun 2026
GERALD
A lovely hotel experience. Clean room. I really enjoyed hearing the music throughout the hotel. Vey clean easy fir me to navigate as a handicap person. Helpful an d very pleasant staff!

The only and biggest disappointment was the pool/hot tub amenity. I was very surprised to see a bunch of children running around and playing in the hot tub. I didn't know casinos were for family outings. I thought we were having a couples getaway. Boy was I wrong!!! After a long drive we really wanted a hot soak. There are no bathtubs in the rooms either so that made it even worse. Oh well. I was told we could pay $100 to use the hot tub in the private spa.
Partner
2/10
Poor
13 Jun 2026
Rania
The hotel was clean and the staff were amazing and very helpful. However, I did not feel safe during my stay, and in my opinion, it is not the right hotel for families.
Partner
4/10
Poor
12 Jun 2026
Monica
I am writing regarding my stay at your resort from May 29, 2026 through June 1, 2026. On the morning of May 30, I attempted to make coffee in my room, only to discover that the coffee maker was not working. Before leaving for the day, I stopped by the front desk and informed the staff of the problem. I explained that I had been inconvenienced by having to purchase coffee from Starbucks instead of using the in-room coffee maker. There were two employees at the front desk, and one of them assured me by saying, “I’m on it.” I thanked her and expected the issue would be resolved promptly.

However, on the morning of May 31, I discovered that the coffee maker had not been repaired or replaced. In fact, my coffee cup was still sitting exactly where I had left it the previous day, indicating that no one had addressed the issue. Once again, I was forced to purchase coffee from Starbucks, which was both inconvenient and frustrating.

Additionally, on May 31, I notified the front desk that I would have an additional guest joining me that evening and requested extra towels and washcloths. Unfortunately, the requested items were never delivered. Furthermore, housekeeping did not service my room during my stay, which added to my dissatisfaction.

Another concern was that several light fixtures in the room were not functioning properly, leaving the room noticeably dim throughout my stay.
Family
10/10
Exceptional
12 Jun 2026
Marcus
Everything was great
2/10
Poor
11 Jun 2026
Kristopher
If you encounter any issues, document everything and take pictures and videos if you chose to stay at this property.
Partner
8/10
Excellent
11 Jun 2026
sharon d
The room was clean and nice. The service desk customers service was rude and the food at Alto was excellent with great customer service!
Partner
10/10
Exceptional
09 Jun 2026
Samir
👍👍👍👍
8/10
Excellent
09 Jun 2026
Terrence
I believe the staff was very attentive.
10/10
Exceptional
07 Jun 2026
Jasmine
Overall, this hotel is very nice! The bed was comfortable with clean sheets. The shower was amazing, they have Starbucks downstairs and a steakhouse on the 17th floor! The only downside was the pool seemed very foggy and the hot tub was NOT clean! There was some buildup of dirt in the hot tub. Also, the lights in our room were acting weird at some points which was kind of spooky.
Partner
10/10
Exceptional
07 Jun 2026
Sean
There is no easy way to get luggage to your room. Check in is on floor 2. You enter on floor 1. If you dont want to pay for valet, you go to the garage, walk an insane distance, take an elevator to a different floor to check in, then make your way alllllllll the way back to your car and carry everything several blocks to more elevators and hope the cards work to use the elevator to get to your floor and hope the cards work on your door too. I love the tech that allows cool elevator stuff, its novel and great but it was a hassle. I was not there for the casino. I was there for a room. There needs to be a place where I can park, actually find a luggage cart to walk quickly to an elevator, then be done in 15min.
This is a fantastic property, I would love to vacation here. But there is no way I'm coming back to spend well over an hour walking just to get all my luggage to my room.
Add an entrance for HOTEL GUESTS with luggage to park temporarily, then put up some clearly visible signs and luggage carts next to an elevator to the check-in desk. That would make this place perfect.
Business
8/10
Excellent
06 Jun 2026
Jeffrey
The stay was amazing. I would definitely recommend anyone to stay here while visiting Chicago. I do, however have some recommendations. Hotter water for the showers and microwaves for the rooms. If I am buying food from the hotel restaurants, and cannot finish it all, how am I to reheat my leftovers? Outside of those issues, Wind Creek was great.
Partner
10/10
Exceptional
06 Jun 2026
Tiffany
Excellent! Spa was wonderful!!
Partner
10/10
Exceptional
06 Jun 2026
Adilida
I loved the hotel it was the far most stay I ever stayed at. 10 stars for sure!!!!!
Partner
10/10
Exceptional
05 Jun 2026
Ben
Very clean and very nice staff.
Partner
10/10
Exceptional
04 Jun 2026
Ben
Clean rooms
Partner
6/10
Pleasant
03 Jun 2026
Debra
It was clean but seems like an older hotel. The staff was very friendly and polite. I believe it is time to change the mattress the bedding was uncomfortable.
Friends_and_family Family
8/10
Excellent
31 May 2026
Jessie
This is a really great hotel! The staff was very helpful! From the moment I pulled into this establishment it was nonstop assistance. In a great location, a lot of food options around, and an overall safe environment.
8/10
Excellent
30 May 2026
Helen
We love Wind Creek Hotel/Casino, we have been there several times. This last time the room was clean but smelled bad.
Partner
10/10
Exceptional
29 May 2026
Quincy
Great room Great hotel ...When you get a chance treat yourself and others and book a room
Self
10/10
Exceptional
29 May 2026
Christina
You must visit the spa and also the gym. The spa pedicure was a 10!
Self
10/10
Exceptional
29 May 2026
Christina
Experience is always above and beyond what i expect every time.
Self
10/10
Exceptional
27 May 2026
Tanisha
The fridge wasn’t working, but after 2 calls, they brought a new one to my room. Also, I called the day before to see if the pool was open because on the site, it said it was closed. When I arrived, they said the pool was working but I didn’t bring a swimsuit.
Partner
10/10
Exceptional
27 May 2026
Neionna
I definitely will return . I hade a great stay
Friends
8/10
Excellent
25 May 2026
Sevan
The hotel staff was amazing and the bartenders and staff at the Alto Restaurant on the rooftop were also fantastic! The only complaints I have are that the AC did not cool down as well as we would have liked. The lowest we could get it to was 70/71 and it was not comfortable for sleeping. Also, the bed had a protective padding under the fitted sheet that was very pilled, so it felt a little bumpy, like sand was underneath the sheet.
Family
10/10
Exceptional
24 May 2026
Jacquie
Erica at the front desk was so friendly and professional. Checking in late you are exhausted and having such a kind greetings and a very comfortable room was exactly what we needed. Bed was comfortable and room was immaculate.
Partner
10/10
Exceptional
24 May 2026
Shayla
Everything was wonderful had a great time and stay
10/10
Exceptional
23 May 2026
Latrice
Needs to sell cranberry juice that it for me
Partner
10/10
Exceptional
22 May 2026
Quincy
Great room, everything was excellent..The price is ok The staff was good... Try it out
Friends_and_family Family
10/10
Exceptional
19 May 2026
Jalon
Clean room, quiet atmosphere, nice staff
Self
10/10
Exceptional
19 May 2026
Marekuys
Stay was amazing although pool was out of service
10/10
Exceptional
18 May 2026
Dominque
I’m in love with everything about the hotel this was my 1st experience and me and my husband had a great time it’s big, clean and the food is amazing the staff is so nice 10/10 ♥️ I will be visiting again and again ♥️
Partner
10/10
Exceptional
18 May 2026
Kalinda
Great location, excellent room. Tv streaming should be a feature at such a beautiful resort.
Self
10/10
Exceptional
18 May 2026
Kelley
Rooms were very clean and staff was great!
Family
10/10
Exceptional
17 May 2026
Stephen
Excellent property. We really our stay.
Partner
10/10
Exceptional
17 May 2026
Seneca
The Wind Creek and Casino is top notch. From the amenities, rooms, spa, fitness and availability, all were better than expected and very enjoyable. Would definitely recommend and stay there again and again.
Partner
10/10
Exceptional
14 May 2026
Erica
I really enjoyed my stay. However I was disappointed that the hotel didn't have room service or microwaves. Other than that everything was great. I will definitely come again.
Self

Location & surroundings

Wind Creek Southland Casino And Hotel
17300 S Halsted St, Hazel Crest, United States

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Wind Creek Southland Casino And Hotel

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