Name: Baymont By Wyndham Chicago/Alsip
Address: 12801 South Cicero, Alsip, 60803, US

4/10

Poor

26 Jul 2026

Nicholas

Once we arrived to check in there was something very sketchy happening at the front desk. The room smelled like mold. It wasn’t a relaxing stay at all. When we went to check out there was no one there for some time. Next trip we will be choosing another place

8/10

Excellent

25 Jul 2026

Chrissy

It was clean and quiet

2/10

Poor

25 Jul 2026

Datasia

The worst Hotel ever, after confirming with staff of pet policy I was informed, that pets are allowed never was it indicated that upon entry pet room is provided. The clerk didn’t want to issue me a refund told me to contact Expedia which I did and call the cops CHICAGO COPS did not
Do anything yet for three nights 420$ was taken from me and they don’t want to issue a refund!!! I will definitely be calling COOPERATE !

Had to rebook another hotel and will also notify my. Bank VERY UNPROFESSIONAL, money hungry

8/10

Excellent

25 Jul 2026

Cheryl

This is an average hotel. It is not excellent it is not bad…. Somewhere in between. I would rate the room better than the hotel in general.

10/10

Exceptional

24 Jul 2026

Wilson

Good

10/10

Exceptional

22 Jul 2026

Wilson

Goodbye

2/10

Poor

22 Jul 2026

Anna

The whole place smelled moldy. The hallways were dingy. The hotel room was smelly and the carpet felt wet. The office chair was decrepit and ripped. Everything was rusty. The AC unit was so loud I couldn't sleep for two nights and yet did nothing to pull the dampness from the air. It felt like I was camping. Breakfast was not great. The hardboiled eggs were rubbery and overcooked. I am not a picky person but if I had had the choice I would have cancelled my reservation and gone anywhere else.

In general, it looked like cleaning staff was trying but the building looks to be years overdue in maintenance.

2/10

Poor

21 Jul 2026

Josh

Nobody was at desk during check in and check out. Hotel very run down, with old carpet, doors. Breakfast was disappointing

Family_with_children

2/10

Poor

21 Jul 2026

Graham

Chicago is just rough man idk what to say

10/10

Exceptional

20 Jul 2026

Anthony

Happy that its smoke free, not to thrill to walk outside and people are smoking some of everything.

Partner

8/10

Excellent

19 Jul 2026

joe

No issues

Self

10/10

Exceptional

18 Jul 2026

David

Nice clean place, plenty of parking.

Business Self

2/10

Poor

18 Jul 2026

Roy

Nice staff yes loved it but good people

6/10

Pleasant

16 Jul 2026

Nikita

Staff had a lackadaisical tone, seemed disinterested and matter-of-fact.

Family

10/10

Exceptional

16 Jul 2026

dee

It's nice , really like staying here.
It's clean , quiet & comfortable.

Self

6/10

Pleasant

14 Jul 2026

Lacie

the hotel itself is old and run down. carpet all stained, kind of smelly in general (both in the lobby and in the room). Breakfast was good though! It will work in a pinch but if you are going to be spending any amount of time there, find a different place.

Partner

8/10

Excellent

13 Jul 2026

Makie

It was clean and functional, but furniture was pretty beaten up, maybe because it was a pet ok unit. I’m ok with worn out chair as long as we don’t get blamed for the damage.
Message system through Hotels.com didn’t seem working well with this hotel. I messaged through the app to inform about my service dog but the checkin staff told me that I should had called and took time to change the room. There wasn’t specific instructions on the app.

Self

6/10

Pleasant

12 Jul 2026

Stephanie

The reviews online do not coincide with what I found. Jeff were nice and the rooms were clean. However, the hotel is very old. They have tried to do small update which have helped. Yet, the carpet in the hallway need to be replaced and specially the carpet in the stair well were completely soiled. The curtain inside the room did not close all the way and light from the parking lot came in all night. Light around the door frame from the hallway also came into the room and made it difficult to sleep lAlso, the breakfast seemed minimal, and they did not provide any meat with the biscuits and gravy. No eggs were served which seems very different than most hotels. We paid almost $300 for one of the nights and I expected much more. The outside of the building is also in desperate need of a paint job.

Family

6/10

Pleasant

12 Jul 2026

Wendy and Scott

I have had much better breakfasts at other recent hotel stays. There was too many carb filled items, bagels, toast, biscuits & gravy, cereal, waffles, sweet rolls. There weren't any warm foods like scrambled eggs, sausage, bacon. There were hard boiled eggs sitting in water, they looked nasty. The breakfast was terrible for the price I paid for the hotel stay. Also, the carpet in the room was dirty, I put on a clean pair of socks and walked around the room for a few minutes, the bottoms of my socks were dirty, had to change them before putting on my shoes.

Partner

2/10

Poor

10 Jul 2026

Dennis

Shower was growing black mold; floor of hotel room had dirty footprints (not ours) on the entry tile, and a public hair on shower wall. Do better please. We were too tired last night to ask for a better room.

Partner

8/10

Excellent

08 Jul 2026

dee

Very comfortable. Not far from most eateries . Almost feel like home .

8/10

Excellent

07 Jul 2026

Danyale

Nice friendly staff property was very clean and tidy

Partner

10/10

Exceptional

06 Jul 2026

Angela

Best hotel in the South west region, Period! Staff is kind and has Excellent Customer service! KISS to the cook for the AM continental breakfast! Her biscuit and gravy is wonderfully delicious! Overall best place to stay in the South suburbs!

Partner

6/10

Pleasant

04 Jul 2026

Staci

The hotel is a bit on the older side but was clean. My only complaint was the carpet cleaning being done outside my room after 7:30pm - after we had a 6+ hour drive. I had to call the front desk twice to get them to stop so we could relax and sleep prior to our early departure.

Pet

4/10

Poor

03 Jul 2026

Ben

The room had an overpowering smell of Lysol. I checked the air conditioner filters and they were caked. The toilet filled too full and my hand touched the water when I wiped. Gross! The staff was nice.

Self

4/10

Poor

02 Jul 2026

Cheryl Moore

Dated

Partner

8/10

Excellent

29 Jun 2026

Molly

This was a good option for our overnight stay to catch an early flight in Chicago the next morning. Both individuals working the front desk were very helpful and pleasant. Parking was free and it was not too far from Midway. The only downside was the hallway carpet looked like it could use a deep clean.

Friends

10/10

Exceptional

29 Jun 2026

Lee

The king efficiency was a fantastic room. Was large and spacious and fit all 5 of us. It has a full kitchen and even a dishwasher. I would stay again hands down. Also locations was great being just minutes from several stores and plazas.

Family_with_children

10/10

Exceptional

28 Jun 2026

Martina

Maid staff is outstanding.

6/10

Pleasant

28 Jun 2026

Kelly

The bathroom cabinet and wardrobe are the only updated items in the room, the 32 inch tv and 80s carpet were quite a turn off. Our mattress was split in many levels of foam. The \"hot\" breakfast was only biscuits and gravy.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Tina

Nice place

Partner

6/10

Pleasant

25 Jun 2026

George

The staff is really rude.

Self

4/10

Poor

22 Jun 2026

Vamsi

Rooms were stinky not recommended

4/10

Poor

22 Jun 2026

Jaime

The breakfast is not much of a breakfast and more of a cereal bar. Utilize the coffee in your room as there isn’t any for the breakfast.

Tv is much smaller than images show. Bring an air freshener. Expect long waits and very little assistance from staff.
Beds were very stiff but there were clean sheets.
Noticed fruit flies coming from drains once we arrived.

Family_with_children

4/10

Poor

19 Jun 2026

John

The low star rating is directly because of management at this property. I drive all over the continental US and stay at hotels in most states. $50 incidental fee and not allowing the card that the room was booked under, to pay the fee is ridiculous. So they tell you to use cash only then it's $100. The hotel itself is great. Staff also.

Business Self

2/10

Poor

17 Jun 2026

tahsin h

This motel should be 1/2 star don’t be a tricked by the look of the entrance , once before open your room door
Dirty specially carpets smell tribble , if plan to take shower need to hold your breath its cold i told the reception. Told me we have only 2 boilers so they know the issue didnt do any thing about it ….bad service !!! One of the worst i cant even call it a motel !!!!!

Self

2/10

Poor

16 Jun 2026

Ashley

The electricity went out (yes I know it’s not their fault, but also not mine). They wouldn’t even call the GM to ask about giving me my money back for the next 3 nights that I prepaid for. I had to call corporate and they transferred me. It was stressful and ridiculous! We stay there every year for summer smash. Never again!

Friends_and_family Family

2/10

Poor

16 Jun 2026

Yesenia

When we arrived for check-in the hotel looks old from the outside, it had windows screens laying on the floor. Inside was old and not as pictured. The receptionist then tells us that they had no electricity since the day prior and that they didn’t know when it was going to be back on. She said we wouldn’t have hot water either. An email or call the day before would have been nice so we could have looked for another room. Everything close by was booked due to the festival and we ended up having to pay a lot more for another hotel, it was very stressful.

Family_with_children

10/10

Exceptional

15 Jun 2026

Arelis

Good

Friends

10/10

Exceptional

15 Jun 2026

Diana

Helpful staff

Family_with_children

6/10

Pleasant

14 Jun 2026

Justin Demone

Dated wasn’t what I expected. Jacuzzi tub very old. 3rd floor toilets were weak.

2/10

Poor

12 Jun 2026

Jessica

Our stay was not pleasant at all. There was a thunderstorm passing by and the power went out and it was not restored until Friday late afternoon. Our night was very uncomfortable with no rest at all, because there was no power to run the AC and the windows don’t even open to get fresh air into the room throughout the night or morning, nor able to take a shower.
This was not how we wanted to spend our time in Chicago.

Partner

10/10

Exceptional

10 Jun 2026

Abby

Very nice but limited breakfast and almost got kicked out for waiting 30 minutes before check in time but otherwise they were nice.

Friends_and_family Friends

4/10

Poor

10 Jun 2026

Mindy

Hotel was very dated. Dirty bathroom. AC didn’t work very well. Long check-in process. Breakfast didn’t have very many options. No fresh fruit no scrambled eggs. No yogurt not very well. Stocked. Had a few slices of toast in a couple bagels.

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Sandra

I missed having a restaurant/lounge onsite.

6/10

Pleasant

08 Jun 2026

Scott

Breakfast was meager, even for a hotel breakfast. Common areas have a lingering smoke odor and everything outside the lobby has an appearance of age and wear. Thought we were getting a great deal, but it seems we got what we paid for.

10/10

Exceptional

07 Jun 2026

Mickey

I love this hotel...only stay 3 days..it's quite clean..and the staff are very helpful..I will most definitely book with them again.
The price is feasible.

Self

8/10

Excellent

07 Jun 2026

Sonya

The facility was old, outdated and rusting in some areas.

Partner

10/10

Exceptional

05 Jun 2026

Angela

We stay at the Baymont Every time we come to visit! Staff is great! Breakfast is good ! I just wish the hallway towards the end of the hotel has a bad smell! That are just needs some TLC! Besides that one thing, it’s a 9 out of 10

Partner

2/10

Poor

04 Jun 2026

Dorothy

Staff were very understanding and kind

Family_with_children

10/10

Exceptional

04 Jun 2026

Kevin

Great place very cleab

Partner

2/10

Poor

02 Jun 2026

Sarmad

The breakfast not good

2/10

Poor

02 Jun 2026

Sarmad

The room not clean good

4/10

Poor

31 May 2026

Omar

The shower drain water was pooling not well maintained .

Partner

2/10

Poor

31 May 2026

Linda

So many people drunk and loud in the lobby until 11pm. People running above us and screaming u til well after midnight. Laundry room right across from our rooms and the laundry ladies yelling to talk to each other bright and early in the morning. Absolute worst hotel experience. Had to call front desk twice.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Emily

Beautiful good sized room, was very convenient

Friends_and_family Family

10/10

Exceptional

26 May 2026

Lu

My stay was great

Self

10/10

Exceptional

26 May 2026

Marylou

We have traveled a lot in the last year and we have never had maid service each day. It was so nice to walk back into our room after a long day and see the bed freshly made - still same sheets, but fresh looking nd fresh towels. We only ate breakfast one day, but it had a nice array of biscuits and gravy (and there was actual sausage in the gravy not just gravy), fruit and pastries. Free, ample parking and very helpful staff. There were signs of wear in the hall carpeting, but overall, a great stay.

Partner

8/10

Excellent

25 May 2026

Behzad

Cleanness

Family

10/10

Exceptional

24 May 2026

Brian

It was adequate

Family_with_children

6/10

Pleasant

24 May 2026

Ali

Good and friendly staff,Breakfast included, additional 50$ deposit for smoking 🚭 required

Partner

10/10

Exceptional

22 May 2026

Daniel

Easy access from highway, plenty of parking

Friends

10/10

Exceptional

19 May 2026

Lawrence

The gym needs newer equipment specially weights and is small nor more than 3 people can workout in the room. The treadmill works but needs to be upgraded

Self

10/10

Exceptional

19 May 2026

Breau

The break was good and hot! Beds were clean and comfortable overall great stay!!

Family_with_children

10/10

Exceptional

19 May 2026

Olushola

Clean room. Reception and hallways smell fresh

Self

4/10

Poor

18 May 2026

Kary

The carpeting in our room was dirty. Our bed mattress was very poor condition. It felt like we were sleeping in a horseshoe. There was black hair on the floor and in the shower and in the sink area where it looks like it had not been cleaned. Went down for breakfast in the morning. The biscuits were cold not even warmed up any at all.The coffee was great.

Family

8/10

Excellent

18 May 2026

John

Carpet in room very worn out. Room furnishings need updating.

Partner

4/10

Poor

18 May 2026

Stacy

Needs updating.
Needs to improve breakfast.

Friends_and_family Family

4/10

Poor

17 May 2026

Steven

The room was alright, definitely not worth the $258 I paid, for a king size room, the bathroom was small, the water pressure was poor, the bed was okay, a bit more springy then I would like, the ac unit worked alright, but barely could adjust the temp, honestly kicked the blankets off since it was still warm in the room. This place doesn't take any outside kind of payments, so if you choose to pay through Expedia they wont accept it, you'll have to pay in person. Also if you have chime, they wont accept it. Overall this hotel is okay, if I needed a place to stay for A NIGHT, it would be okay, not happy about the price whatsoever, but it was a place to stay at least.

Partner

6/10

Pleasant

17 May 2026

Bethanie

Breakfast was not good and the pillows are terrible. Most likely wouldn’t stay there again.

Partner

2/10

Poor

15 May 2026

Charity

Could have definitely been better and please steer clear of Arianna at the front desk. I’LL NEVER RETURN AND SHE KNOWS WHY!

Friends_and_family Family

8/10

Excellent

15 May 2026

Shallenmanda

It was brief. Decent not spectacular. The purpose was done. They do need to upgrade this hotel.
.

Self

10/10

Exceptional

12 May 2026

Arendi N Ramirez

Overall, I had a great stay at this hotel. The room was clean, comfortable, and very welcoming. One of the best parts was that I was able to bring my pet with me, which made the trip so much easier and more enjoyable.

The cleaning staff did an amazing job during my stay. On the second day, they changed the sheets and towels and kept everything very clean and organized. Their attention to detail was truly appreciated.

The only downside was the breakfast. Unfortunately, there was not much variety. It mainly consisted of muffins and waffles, and I was expecting a few more options available for guests.

Other than that, everything was perfect, and I would definitely stay here again.

Pet

10/10

Exceptional

09 May 2026

Nikia

I've use this hotel on plenty of overnight stays while in Chicago the place is nice

10/10

Exceptional

09 May 2026

andrea

Rooms were clean the staff was nice and helpful. I liked it gave me a room on the first floor

10/10

Exceptional

09 May 2026

Joshua

Our stay at the Baymont was excellent...we had a nightmare experience the night before at a hotel in Willowbrook, and this Baymont helped clean the palette of that experience. The hotel was clean, the staff was friendly, and the area was quiet

Friends_and_family Family

4/10

Poor

09 May 2026

Marcus

I thought the poor reviews were exaggerating so I gave it a try... shower was unclean with hair everywhere upon my arrival. Cleaning staff knocking on your door at the crack of dawn, to NOT thoroughly clean is hilarious, but unfortunately reality. The pillows were also laughably uncomfortable.

10/10

Exceptional

09 May 2026

Bernice

The hotel staff, room breakfast and parking were all very food.

Friends_and_family Family

10/10

Exceptional

08 May 2026

JERRY

Yes very professional,clean. Room and the breakfast was great 👍 j

Partner

2/10

Poor

08 May 2026

Oliver

Absolutely horrible experience and the staff at this location are rude and entitled. Will not be going back and would recommend taking your money elsewhere. The beds are just foam blocks, not real beds. The place is filthy and there is mold EVERYWHERE.

Business Partner

10/10

Exceptional

07 May 2026

marcia

Had a flawless overnight stay. Only wish breakfast went until 10!!!

Friends

6/10

Pleasant

07 May 2026

Sarmad

Breakfast Very bad

10/10

Exceptional

05 May 2026

Sarmad

Bad

8/10

Excellent

04 May 2026

Tashai J.

Great staff and nice place

Friends

10/10

Exceptional

04 May 2026

Matt

Clean rooms, great breakfast

Partner

4/10

Poor

04 May 2026

Adam

Duck tape on windows, broken towel hanger in bathroom, toilet running throughout the night. Loud traffic noise throughout the night. Guests in hallway heavily intoxicated and roaming the hallways. Just not a great experience for me and my family. The reviews and star ratings i looked at before i made the reservation did not match the quality of my stay at all.

4/10

Poor

03 May 2026

Ruby

No comment

Partner

2/10

Poor

03 May 2026

Susan

I had to leave after 2 hours, i could not tolerate the smell.My whole room smelled like old people bad breath and there is no tub.

Self

10/10

Exceptional

03 May 2026

Emmanuel

Ye

8/10

Excellent

02 May 2026

Sandra

I was initially a bit nervous after reading some negative reviews, but I was pleasantly surprised. The room was clean, and the location was excellent

10/10

Exceptional

30 Apr 2026

Shani

Clean and friendly staff. Housekeeping came everyday to ask if I needed anything cleaned or changed in my room and they were so friendly. The front desk workers were phenomenal!

8/10

Excellent

28 Apr 2026

Danielle

The room was not the cleanest at all. The breakfast menu wasn't good, no meat at all on the menu. Parking was good I felt safe even late night.

Partner

8/10

Excellent

26 Apr 2026

John

We stay here often. Always clean and staff friendly. I like that you get fresh towels each day and your room is straightened up by housekeeping. The breakfast is. The same as other hotels. They have waffles biscuits with gravy and a variety of cereals. Yogurt and raisin toast is my usual. Coffee and juice available

Partner

10/10

Exceptional

24 Apr 2026

Ken

Hhhhhhhhhhhhhhhhhhhhhhhhhhhhh

8/10

Excellent

22 Apr 2026

Caleb

Yes

Self

4/10

Poor

18 Apr 2026

Juana

The breakfast was not good/ didn’t have anything much to eat. When checking in the staff was someone helpful but when checking out they were no were to be seen you had to literally call to get there attention since they were on their phone. When I informed that I was charged for 6 rooms and that I had only requested 3 they would not give a refund for rooms I didn’t even request for then on top of that they had said I had checked in to all the rooms when I checked in to 3 with a deposit. They are not helpful at all.

Family_with_children

10/10

Exceptional

14 Apr 2026

Dori

The hotel lobby, hallways and room were clean. Room had recent updates and a comfortable bed. Staff was very pleasant and accommodating. Very convenient location with free on-site parking.

Partner

10/10

Exceptional

14 Apr 2026

Phillip

Great

Partner

4/10

Poor

13 Apr 2026

James

Not good