Name: Woodspring Suites Chicago Midway
Address: 5001 W 79Th St, Burbank, 60459, US

4/10

Poor

23 Jul 2026

kay

The room felt very musty tbh

2/10

Poor

22 Jul 2026

Linda

We left after the 1st night wanted to not even stay there, but we had no where to go. Felt unsafe and the hotel smelled of chemicals that made my kids feel sick. Everything needs updating. Stains in walls and night stands. The floors felt sticky and smell of marijuana came thru our vents.

6/10

Pleasant

22 Jul 2026

Simone

Prepare for the kids to pull

6/10

Pleasant

21 Jul 2026

Melanie

The fire alarm went off at 4 in the morning just for it to be a

6/10

Pleasant

18 Jul 2026

Davion

The outlook of the place was nice, service was ok, and it has a great location to get what you need in the vicinity. I got in my room and did the usual inspection though. Upon that, I found a dead roach this size of a nickel, hair all over the shower and base of toilet, and leftover residue from whatever the previous guest left behind on the counter.

Business

6/10

Pleasant

16 Jul 2026

Anthony

I had a late check in. After hours there was a number to call...I called the number several times an the line was busy...Another guest heard music coming from the office & went back and knocked on the door. The person in the back then came and rolled the gate up & checked me in...Had the other guest not been there I would not have known what to do....

10/10

Exceptional

13 Jul 2026

Naakiyah

Would stay again. Staff was helpful and kind

Friends_and_family Family

2/10

Poor

12 Jul 2026

Islam

The rooms can be a lot cleaner. And halls smell like weed and smoke very horrible stay! And checking out no one was there

Partner

4/10

Poor

12 Jul 2026

Chandis

Awful smell, dirty towels and dirty bedside table, lamp broken

Family_with_children

2/10

Poor

05 Jul 2026

Maisa

Always no electricity and won’t let you check in/out

Family

10/10

Exceptional

05 Jul 2026

Elden

👌

Self

2/10

Poor

05 Jul 2026

Dakore

Stay at your own risk. Someone attempted to enter my room at 2am while I was sleeping. My door handle started moving slowly but luckily my deadbolt was engaged. I challenged them and they back off from the door. Extremely unsafe!

2/10

Poor

28 Jun 2026

Nichelle

Probably one of the worse hotels I’ve ever stayed at. The front desk closes which I never heard of at a hotel. The night staff are rude. Tells you to call a number on wall if you need assistance when you call they let you know they’re closed ain’t can’t help you until 8am. 8am came & went & front desk was still not open. Ran out of tissue needed more staff told us to go buy some from the store. Couldn’t get fresh towels from the house keeper because she didn’t want to. They don’t even have a plastic cup in the room if you wanted water. If your looking for some where to stay keep looking cause this was not it.

Family_with_children

2/10

Poor

24 Jun 2026

Jayden

Not the staffs fault but the power was out the whole time, the water was cold, and there was no a/c.
I understand there was a storm but every hotel nearby had power which i’m guessing is because of a generator.
Also the fire alarm went off every night which was horrible and caused disturbance.

Friends

2/10

Poor

23 Jun 2026

Jacob

We showed up the hotel had no power, we were unable to access our rooms and had to sleep outside

Friends

8/10

Excellent

22 Jun 2026

Jolena

Clean and very convenient to various places

Self

2/10

Poor

16 Jun 2026

Mason

Power was out all 3 nights didn’t even wanna here me out for a discount and when i checked in they gave me a room key and didn’t have me pay. So we just left overall horrible

2/10

Poor

16 Jun 2026

Callie

i could write more but i ran out of space. this hotel is horrible
When we first arrived, the lobby looked nice, but as soon as we walked past it, the entire building smelled strongly of cigarettes. Things only got worse when we got to our room. It was absolutely filthy. There were crumbs everywhere, purple slime on the walls and ceiling, makeup stains on the walls and light fixtures, a disgusting microwave, and a bathroom that looked like it hadn’t been properly cleaned in a long time. Everything was stained and dirty.
The sheets had hairs and even pubic hair on them. When we brought this to the manager’s attention, he told us he had personally checked the room and that it was clean, which was clearly not true. We had to ask for fresh sheets and change the bedding ourselves. We didn’t even use the comforter because we didn’t trust that it was clean. I ended up borrowing a broom from a housekeeper and ordering Lysol wipes just so I could clean the room enough to stay there for our four-night trip.
About two hours into our first night, the power went out. It remained out for almost three full days and only came back on during our last night. We had no air circulation, had to take cold showers, and all the food we stored in the fridge spoiled.
And that’s not even the worst part.
Every single night, the building’s fire alarm went off between 1 and 3 a.m., forcing everyone to wake up and evacuate. This happened repeatedly throughout our stay. there was only one worker Most nights

Partner

2/10

Poor

16 Jun 2026

Aaron

The hotel was terrible power went out 3 hours within I checked in and didn’t come back on till the 3rd day at midnight and I paid for 4 nights , had to walk blocks to buy portables to charge my phone , not to mention the hot water was out too.

Friends

2/10

Poor

15 Jun 2026

Logan

The rooms were being fumigated when we showed up then the power went out do to bad weather and you’d think they would have a generator for situations like this nope didn’t care for any of the guest safety or security

Partner

8/10

Excellent

10 Jun 2026

Carolyn

Missing some things they said they offer but still good overall

6/10

Pleasant

10 Jun 2026

Vidal

Bed mattress was very uncomfortable

6/10

Pleasant

08 Jun 2026

Allison

Staff was efficient
Room was clean
AC worked well

Shampoo, conditioner, and body wash not stocked in room
Cooktop did not get hot enough to boil water or fry anything
Microwave is only 1000 watts
Low water pressure
Floor by room entrance was dirty

Fire alarm went off during our stay, likely due to other guests burning food

Partner

2/10

Poor

07 Jun 2026

Jill

Upon checking in the gentleman working the reception desk had a current resident on speaker phone discussing her need to renew her time at the hotel and settling the current months bill. That should have been private.
The room had a small sofabed that was dirty, the vinyl peeling off, crumbs and debris under the cushion. The chair had cigarette burn holes in it. The a hallway to my room smelling strongly of marijuana. There was hair and dust on the floor under and around the bed. There was hair on the toilet seat. The room has a kitchenette with no coffee maker, no silverware, no plates, pots, pans, dish towel, dish soap... basically unusable for a person staying unless they bring their entire kitchen with them. There is a penalty fee for early check out. The family in the room down the hall was aggressively screaming at their children. The only place I felt I could sit down that wasn't dirty or damaged was on the edge of the tub. I stayed for 45', and then took the hit on 2 nights stay and drove to the Chicago Hilton Midway, because there was no way I could comfortably stay their any longer.

Self

8/10

Excellent

06 Jun 2026

Doris

No comments

Friends

2/10

Poor

05 Jun 2026

Qaisar

At first glance, the hotel and room looked clean, but that impression changed quickly. Shortly after settling in, we found a bug—likely a bed bug—crawling out from under the phone. After it was removed, another pest appeared and was running across the room (photos were taken).

We immediately contacted the front office. To their credit, they refunded our stay, and we left the property within an hour of checking in.

Overall, the experience was unsettling, and despite the initial clean appearance, the presence of pests made the room unacceptable.

8/10

Excellent

04 Jun 2026

Scott

For

10/10

Exceptional

03 Jun 2026

Theresa

Great location, clean , quiet great staff

Self

8/10

Excellent

01 Jun 2026

Gary

The hotel was very clean and location was excellent for my stay.
The bed could use an upgrade per mattress and pillows and frame around bathroom
window needs some chrome polish cleaner.

Self

10/10

Exceptional

01 Jun 2026

Cheryl

It is in a very nice location and it is a nice property. I think the rooms could have a better appeal with nice quilt covers or some type of cover not sheet. The pillow cases had stains on them and also providing extra set of pillows for sleeping. Love the flooring! The bathroom adding soap dishes even if you don’t supply toiletries. The price is reasonable and l am glad of that and was a blessing! Just a few things to add but a nice place. Having someone over your head that walked all night not the hotels fault but it was very annoying. Maybe a posting of things to be mindful of!

Family

8/10

Excellent

31 May 2026

Natosha

it was nice and clean, plus close to a lot of places to eat and shop. My floor smelled a little like fish but that was the only bad part

Partner

10/10

Exceptional

31 May 2026

Theresa

Convenient location, awesome staff

Self

4/10

Poor

30 May 2026

Caleb

not sure if it's standard practice, but I've never been to a hotel w/o 24/7 staff (the front desk was locked down after hours and at 8:30 in the morning)

room had an unidentified brown liquid substance on the floor near the bed, hair on one of the towels

Self

4/10

Poor

29 May 2026

Jose

Do NOT book, does not feel clean and does not look like pictures

8/10

Excellent

25 May 2026

Juan

I need to get rid of all furniture they have in there if it’s ruined need to be replaced cause that makes you guys look bad

2/10

Poor

24 May 2026

Deidra

The hallway smells like dog urine. The hotel is loud regardless of the quiet hours.The staff were nice but the conditions of this hotel are not worth the money I paid . I wouldn’t recommend this place to anyone .

Self

6/10

Pleasant

23 May 2026

Norman

Room was dirty and shabby.

Partner

2/10

Poor

21 May 2026

Joselito

I booked my stay only because I was stranded when my connecting flight was cancelled. I was told that my flight didn’t leave for another 2 nights so I booked for 2 nights. My flight was then changed to leave the following morning at 9AM after I checked in at midnight. My luggage was also lost so I asked for a dental kit and was told they did not have. After waiting 15-20 minutes for the front desk person to arrive to the front desk so we can check in, I asked if I could shorten my stay and was told by the front desk person that they did not have the authority to shorten my stay and that I would need to speak with a manager the next day. The next day I was in a hurry for my flight and I called the front desk in my taxi on the way to my rebooked flight and they refused to shorten my stay and my refund. The room was dusty and worn with cracks and holes on the walls and ceiling. I couldn’t even shower while I was there because I had no luggage and they did not provide soap or shampoo. The only positive thing about this stay was that they have an onsite laundry that I was able to use but the machine to buy and detergent or fabric softener was out of order.

Partner

2/10

Poor

21 May 2026

krishnan

Its the worst hotel experience the whole hotel smell, bathroom are bad not enough water pressure no room service no friendly staff they dont do any thing to solve the problem $50 per night worth hotel

Self

4/10

Poor

18 May 2026

Diana

The pictures on the website make the rooms look nicer and cleaner than they were. The bedding was sketchy. The air conditioner did not work properly. Light pollution from the parking lot woke us up at 4:15 am. The windows did not have sun block curtains/shades, so the light came right in. The attendant was not very helpful and she was hidden behind a plastic barrier. It made me think the place was in a sketchy neighborhood. We stayed there because it was close to the airport for an early morning flight.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Theresa

I loved my stay and will be back the location I was at was so convenient

Self

2/10

Poor

15 May 2026

Drew

DONT COME HERE. Plain and simple.

Came here as a solo traveler for work. Felt unsafe at all times. Loitering around the entrance and halls, loud noises from people screaming on the phone or at eachother. Bed was outdated and prob 20+ years old. I left mid way during my stay bc it was that bad.

Self

10/10

Exceptional

01 May 2026

nadia

Satisfied.

Family_with_children

8/10

Excellent

29 Apr 2026

austin

My room was clean and tidy. The bed frames were a little weird but overall comfortable.

Self

2/10

Poor

25 Apr 2026

Tina

The room that was given to my son and my grandbabies wasn’t even clean the pullout couch had blood stains on it

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Neeraj

Not fully equiped

10/10

Exceptional

21 Apr 2026

Paris

Nice

10/10

Exceptional

17 Apr 2026

nadia

Great quiet place. Feels like home away from home.

10/10

Exceptional

09 Apr 2026

Paranai

Very good

Self

10/10

Exceptional

06 Apr 2026

Dalton

It was a pleasant stay

10/10

Exceptional

29 Mar 2026

Jessica

Good and clean for price

4/10

Poor

17 Mar 2026

Nicky

This was my second time staying there. Everything was ok, but the blinds was dirty. The couch was wore out. Good place to stay if you want to save money. But the staff was great people. Very helpful and nice

Friends

10/10

Exceptional

10 Mar 2026

Patrice

The room was beautiful. It was clean and needs were comfortable and the kitchen makes everything better. Being about to cook feels great

4/10

Poor

09 Mar 2026

Lauren

The room was big and the air worked and there was a fridge and stove however a cockroach crawled on me in the bed so…

6/10

Pleasant

04 Mar 2026

Teairra

Room was clean no cookware no dishes at all I wanted to cook but couldn’t because no utensils were provided

Partner

4/10

Poor

03 Mar 2026

Aisa

Initially looks clean but they kitchen area was dirty and the refrigerator and cabinets furniture was old and peeling bed was very uncomfortable

Partner

10/10

Exceptional

01 Mar 2026

Tasha

The rooms were very clean & the staff was very friendly

Self

10/10

Exceptional

23 Feb 2026

SHATEESHA

Room was clean bed was a bit hard but room was nice for 5ue price

10/10

Exceptional

20 Feb 2026

Jacqueline

Love it than

Family

10/10

Exceptional

20 Feb 2026

Jose

Clean Room..

6/10

Pleasant

06 Feb 2026

Dimetrius

It’s ok

Business

2/10

Poor

31 Jan 2026

Shane

There was a cockroach in my room I killed it and showed the front desk and all they did was offered me a different room. There should have been a refund.

Friends_and_family Family

2/10

Poor

25 Jan 2026

Kari

The room had bed bugs.

Business_and_leisure Self

10/10

Exceptional

21 Jan 2026

Francisco

Clean room

8/10

Excellent

17 Jan 2026

Amber

The room was clean and everything was good. The only thing was i had to go to the front desk to get more towels and bring the dirty one down to them. But other then that. My stay was good.

Leisure Friends

10/10

Exceptional

17 Jan 2026

Dreszina

Yes

Self

10/10

Exceptional

15 Jan 2026

Deacon Leslie

Enjoy my stay

10/10

Exceptional

13 Jan 2026

Dreszina

Yes

Self

10/10

Exceptional

13 Jan 2026

Dreszina

Yes

Self

10/10

Exceptional

13 Jan 2026

Dreszina

Yes

Self

8/10

Excellent

06 Jan 2026

Faithe

It wasnt no hilton but for the price you cant beat it!! Full fridge, stove bathroom water pressure wasnt the greatest thou

Leisure Partner

8/10

Excellent

05 Jan 2026

Jimmy

It was a great stay clean through & through staff was very helpful

10/10

Exceptional

04 Jan 2026

Leon

Great stay

Self

10/10

Exceptional

31 Dec 2025

Carlos

Very clean all around, room was spacious and comfotable,enjoyed my week there👍👍

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

William

Everything was fine.

Leisure Self

8/10

Excellent

21 Dec 2025

kimberly

It was very clean throughout the whole building and the staff was very nice

Self

10/10

Exceptional

19 Dec 2025

Paris

Great

Leisure

2/10

Poor

18 Dec 2025

Crystal

The bed frame was filthy with food and dirt in the corners and there roaches on the walls. I killed 3 while I was there overnight and there was black mold spots behind the sink.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Brenda

The room was clean, good customer service, no issues or concerns.

Leisure Family

10/10

Exceptional

14 Dec 2025

Selomit

Everything was good

6/10

Pleasant

10 Dec 2025

Nina

Not a good place to stay elevator keep breaking down and the hotel is not giving out any accommodations or discounts of any kind.

Leisure Family

4/10

Poor

08 Dec 2025

Eric

Ni

2/10

Poor

08 Dec 2025

MARIA

The elevator were broken. Had to help my kim go up the stair. She has knee problem and heart problem. We check in at around 5:35 and had to come back home because we could sleep with the noise from the floor upper from our bedroom. No one at the desk to help. It was my first time there and will be last and won’t recommend to any of my family and friends. Pay for a place that could stay.

Business

8/10

Excellent

07 Dec 2025

Rochelle

The front desk professional was kind and friendly. The room was clean and cozy. However, the outside was full of dog poo. There was piles and piles of dog poo on the front area of the hotel facility outside. I believe people live in the hotel with their pets and don’t clean up after them. It’s not a pretty sight and not welcoming to a visitor.

Business

4/10

Poor

07 Dec 2025

Doris

The elevator was not functioning and NO information was given how long it would be out of service.

Leisure Self

6/10

Pleasant

05 Dec 2025

John

The staff at the front desk was not friendly. He was grumpy, curt answers. The elevators were out of order. No coffee offered at the front desk as said on the brochure. The rooms were clean, but only one towel a a face towel for 2 guests. And only one some to shower and wash hands.

Business

4/10

Poor

16 Nov 2025

Cynthia

The patkibg was free basic parking, but it didn't feel safe because people had the back entry propped open to smoke outside. Staff was friendly but not knowledgeable about rates, I was charged $15 more than booked online and he said it was Expedia not them. Kitchen refrigerator was dirty on top, cabinets had old food crumps, and the bed was a medal 4 leg frame like prison beds on TV! Never again!

Business_and_leisure Partner

6/10

Pleasant

11 Nov 2025

Yong

everything was good but when I got there it was canceled and I have to agian

4/10

Poor

06 Nov 2025

Gabriel

Room we got was a handicapped room, not our requested size room. Several splotches on floor, looked like glue of some sort. Burn marks in dresser drawer looked like from drug paraphernalia, bathroom sink and shower/tub in disrepair

Partner

2/10

Poor

03 Nov 2025

Andrea Camila

It was horrible, they broke the glass of my car

2/10

Poor

02 Nov 2025

George

The staff was useless, noisy guests allowed to keep being noisy. Tub filled wouldn't drain. 930am on a Saturday and no one in sight of the front desk. I checked out early because I could not bear another night there.

2/10

Poor

29 Oct 2025

Clara

It was a hostile environment.....it was more of a shelter
I was there for 7 days and the fire alarm went off 4 times....it was not a peaceful place

Business Self

6/10

Pleasant

20 Oct 2025

Amy

There seems to always be an odd smell in these hotels. The room was clean. You would have to pay for simple necessities like tissue/ Kleenex and WiFi. The fire alarm was set off on our last night so it was a little upsetting. You could hear everything as the floors and walls seem thin. I was up most of the nights due to the noisy ac/ heater.

Leisure Family_with_children

2/10

Poor

19 Oct 2025

Megan

There was a bunch of bugs in the room. It smelled like weed as soon as you walked in. When I went to the front desk to report the bugs, the man working did not seem concerned. He asked me what room and that he would make note of it. The floors were dirty, it was just overall not a good experience. I don’t recommend this place to anyone. I’ll be calling management this week because there was no one there to discuss my concerns with and was told no one would be available until Monday since it was the weekend.

Leisure Family

4/10

Poor

19 Oct 2025

Ghassan

The entire building smells like smoke

Leisure Self

4/10

Poor

18 Oct 2025

Bruce

Not too good