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Carlton Inn Midway

Chicago - IL · United States

4944 S Archer AveView location

5.8/10Review score1,000 Reviews
Cleanliness5.6/105.6
Service6.8/106.8
Comfort6.0/106.0
Condition5.2/105.2
Amenities5.2/105.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Carlton Inn Midway

Enjoy a comfortable stay at the Carlton Inn Midway, conveniently located near Chicago Midway Airport (MDW). This motel offers complimentary wired and wireless internet access, a fitness center, and concierge services.

A complimentary continental breakfast is served daily, and other amenities include a fireplace in the lobby and a vending machine. The 72 air-conditioned rooms feature flat-screen televisions, refrigerators, microwaves, desks, and complimentary toiletries. A 24-hour business center and airport shuttle are also available.

Nearby attractions include Anna and Frederick Douglass Park, Guaranteed Rate Field, and the Illinois Institute of Technology.

Read more about this hotelShow less

Located in Chicago (Archer Heights), Carlton Inn Midway is within a 10-minute drive of McCormick Place and University of Illinois Chicago. This motel is 6.9 mi (11.1 km) from University of Chicago and 8.1 mi (13.1 km) from Griffin Museum of Science and Industry.

Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Minimum guest age is 0 Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers airport shuttle pickup service from Midway Airport only.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Extended parking fee: USD 12.00 per day
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 10.00 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Wintrust Sports Complex 6.4 km / 4 mi
Anna and Frederick Douglass Park 7.4 km / 4.6 mi
Rate Field 8.5 km / 5.3 mi
State Street 8.6 km / 5.3 mi
Illinois Institute of Technology 8.8 km / 5.5 mi
Garfield Park 8.8 km / 5.5 mi
Wabash Ave YMCA 9.1 km / 5.7 mi
University of Illinois Chicago 10.1 km / 6.2 mi
Rush University Medical Center 10.2 km / 6.3 mi
SeatGeek Stadium 10.4 km / 6.4 mi
Garfield Park Conservatory 10.5 km / 6.5 mi
United Center 10.6 km / 6.6 mi
Union Park 10.9 km / 6.8 mi
Credit Union 1 Arena 11 km / 6.9 mi
University of Chicago 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bellboy serviceExtra charge
Show 13 more facilities & services
  • Fireplace
  • Hotel safe
  • Lift accessExtra charge
  • Concierge
  • Luggage room
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 3 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Carlton Inn Midway

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    3 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Carlton Inn Midway

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Carlton Inn Midway

5.8
Review score
1,000 Reviews
Cleanliness
5.6 /10
Service
6.8 /10
Comfort
6.0 /10
Condition
5.2 /10
Amenities
5.2 /10
100 reviews shown
2/10
Poor
26 Jul 2026
Hope
I wouldn’t stay in this motel unless you like sleeping in dirty sheets.
2/10
Poor
26 Jul 2026
Kieu Huong Thi
I stayed for two days but there is not much hot water for showers. We had 4 people overall I wouldn’t recommend to stay there at all.
2/10
Poor
24 Jul 2026
Lashanda
DO NOT BOOK HERE
Mold
Families lives here like an extended stay
Mold
Microwave did not work
Bed sheets were filthy
Bathroom filthy
Towels dirty
Mold
2/10
Poor
24 Jul 2026
Darrell
We got to the motel looked a little sketchy. Went inside motel room and my 10 year old grandson noticed stains on bed skirt and dead bugs on bed. We started looking and there was hair all over pillow cases. We pulled back the sheets and the bed was stained with what looked like blood stains. It was all.over the mattress. There was also no smoke detector in the room. We grabbed our stuff and went to front desk to let them know . After telling them they didn't seem concerned in the least. Stay away from this nasty place unless your homeless. Worse motel I've ever seen.we had 3 adults and 1 child. Nobody has ever seen anything that bad
2/10
Poor
23 Jul 2026
Carolina
Muy sucio, olía feo y estaba en pésimas condiciones, la puerta de el baño descompuesta y todo muy sucio
10/10
Exceptional
23 Jul 2026
Kevin
Nice , clean, established.
2/10
Poor
22 Jul 2026
Randal
The room and bath were in a state of deferred maintenance and the bedding cleanliness was questionable. The ceilings have paint delaminating and peeling from water stains. The wallpaper is peeling from the walls. this carpet is not just filthy but is also deteriorated throughout. The soap dispensers were empty, but they did have a complimentary small shampoo bottle. The bath sink was cracked and appeared ready to fail in the very near future. Both the sink and bath tub faucets leaked and could not be shut off completely. The tub had deteriorated caulk around the seams and at the control and fill spout and was mildewed. Tub finish was chipped. There was a huge stain with standing water in the tub that had obviously been there a while as it had some sort of red fungal growth. The bath floor tiles were cracked. this room was terrible. At least the toilet worked. We decided to forego showers till we got back home.
Breakfast ends at 9:00 am, but when we went down at 8:20, all the food, juices and coffee had run out. We waited (along with several other guests) 20 minutes for them to replenish, but only a small portion of eggs were refilled and some cold sausage. About half a carafe of coffee was brought out and quickly disappeared.
Staff was nice enough, but the hotel itself is rundown and dilapidated.
Would not recommend. I took pics to document because of how bad it was.
4/10
Poor
21 Jul 2026
Melissa
Comedy of errors, but not funny when I had already paid for it. I want my money back.

- It does look like they did a remodeling job with newer floors and mattresses, but the rooms are incomplete and do not resemble the photos online
- Advertised a microwave and mini fridge in every room. No mini fridge in our room. When we asked they said they would bring one, but then when we called an hour later, they said they didn’t have one
- Outside is run down with smelly a garbage can and flies. Broken housekeeping cart under the stairs
- Room smells like cat pee
- Hole in the screen in the window and flies got in immediately
- No smoke detector in room
- Bathroom- relatively clean, but walls are dirty, mold on the ceiling, fan doesn’t turn on, little water pressure in the shower, soap in hand dispenser is watered down, hair dryer holder is there, but the hair dryer is missing
- No phone in room to call the front desk
- Ice bag is a scented garbage bag- not food safe
- No protein options at breakfast
- WiFi is slow and sketchy at best
- Washing machine did not wring out the water from the clothes- everything was sopping wet. I wrung out all the clothes by hand and then had to dry them for 4 hours
- Pluses- the a/c works well and the staff were somewhat friendly
Friends
2/10
Poor
21 Jul 2026
Sherrylyn
Dont book! Its a waste of money and time!! Had to cancel and look for another hotel
Family_with_children
6/10
Pleasant
20 Jul 2026
Marie Antoinette Smith
Can’t complain for the price
Partner
2/10
Poor
20 Jul 2026
Tommy
Where to start...

Cons:
- Shuttle had to be called from the airport to the Inn and vice versa (I didn't bother so I just Ubered)
- Surrounding area doesn't seem the safest (Graffiti everywhere in the city). Do NOT walk around at night
- When you drop off luggage before checking in you would think they would put it in a closet. No, it was placed in the lobby behind the receptionist the whole day
- The complimentary breakfast was not that great and very cheap. Go somewhere else
- My room was in this sketchy hallway across from a janitor closet or something
- Room is very small. Like New York City rooms except its not very clean
- Upon entering the room, theres a subtle musty odor and feeling to it. The room was also hot and AC was already working overtime. I was sweating even after I showered
- The shower was extremely poor. The bathtub faucet was bent sideways. Bathtub itself had mold was dirty. The showered handle was about to fall off and was stuck on boiling water
- Limited towels
- Ceiling was peeling away
- Ants occasionally spawned
- The wifi was constantly at 2 bars and occasionally just dies
- TV was...okay
- You hear EVERYTHING outside and through the walls. Constant knocking and entering through doors
- Woke up and found beer bottles outside, and cigarette buds

Pros:
- Cheap
- Receptionists were nice

Overview:

If you plan on staying here. Don't. I am telling you this now. Do NOT stay here.
Self
2/10
Poor
14 Jul 2026
Terrence
It’s wasn’t the greatest stay and I found a bed bug in my room. I had to check out a day early and didn’t get refund for that night that’s fine I just get wanna get bit up.
8/10
Excellent
13 Jul 2026
john
My problem was with hsving the shuttle fetch me from the airport. I couldn't get thru to th hotel, so ended up taking an uber. I explained the matter to the Gen Manager, who agreed to cover the cost of the Uber.

I found the staff extremely pleasant, professional, and efficient; and the breakfast quite nice. Shuttle to the airport the next morning was perfect.
Self
4/10
Poor
13 Jul 2026
David
Breakfast seemed unprofessional for a hotel, with griddles and hot plates that seemed like they were brought from home and not properly monitored. Food like the sausage patties and the eggs were cold every morning that we had breakfast. The room had holes in the wall from the door handle previously slamming into it. A loose coax cable leading from the door area to underneath the tv plugged into nothing. The shelving was warped and leaning to one side. The light switches were barely functional and the fan in the bathroom did not work at all. The last night of our stay the smoke alarm kept going off for no reason and the staff were less than helpful on keeping it turned off. They ended up removing the smoke detector completely from the wall and leaving the exposed wires hanging into the room all night.
Family
8/10
Excellent
13 Jul 2026
Omar
It’s not the best and it’s not the worst.
You got everything you need in the room basically. You probably won’t find parking by your room at night it gets pretty filled up, but other than that I’d probably stay here again.
Just some of the stuff is old like the TV and the bath tub had like rust stains on it, but other than that everything was good.
Self
6/10
Pleasant
12 Jul 2026
Faith
The breakfast was really good, and parking was made very easy. Our room wasn’t cleaned or replaced with new towels our whole stay.
Family_with_children
6/10
Pleasant
09 Jul 2026
David
I think this hotel is good for you and your spouse, but not if you’re traveling with children. It’s a good option for a one- or two-night stay, especially if you just need a place to sleep.
Family_with_children
2/10
Poor
09 Jul 2026
Joseph
No air flow in rooms, ants on the floor, water leaking through the floorboards..
Friends_and_family Friends
8/10
Excellent
03 Jul 2026
Chris
This was a basic motel. Room was ok. Breakfast was ok. Close to Metra for 25min ride in. Good price.
Family
4/10
Poor
01 Jul 2026
Roseanne
No smoke detector in my room, no deadbolt or chain for security, refrigerator was leaking something sticky, NO MATTRESS PROTECTOR ON THE BED I slept on top of all the sheets and the blanket, it was just a sheet so thin on the mattress you could see the mattress through it so you’d be sleeping on everyone else’s sweat and bodily fluids. Thin walls, room looked NOTHING like the pictures on the website.
Self
10/10
Exceptional
29 Jun 2026
Hitendra
Staff is amazing
Self
4/10
Poor
26 Jun 2026
Amy
I stayed one night before an early morning flight out of Midway. While I checked in properly and received my room key, something happened in their system and the room appeared available. As a result, I was awoken by someone trying to get into my room at 12:30 am, who I shouted at and they went away. Then at 4 am, the hotel staff walked into the room while I was sleeping and woke me again. There are not chains or internal locks to ensure the safety of solo female travelers. I did get a quick shuttle ride to the airport that morning by the hotel staff.
Self
10/10
Exceptional
25 Jun 2026
Andres
Clean and tidy rooms
Partner
6/10
Pleasant
24 Jun 2026
nicholas
Bed sheet were clearly dirty and no ice
2/10
Poor
23 Jun 2026
mark
Liked nothing. property out of repair in every way possible.
The on duty mgr said he would talk to his mgr about a possible
partial refund but after speaking to others about this Run-Down
property and fraudulent online current appearance and operation
of this property, I doubt I will get any compensation Avoid this place
at all costs!
2/10
Poor
21 Jun 2026
Serenity
The room was discussing. There was hair in the refrigerator and the bathtub. The shower head did not work. And the scene kept leaking water. I also had to deal with a ant problem. And they only give you two thin blankets to sleep with.
Self
10/10
Exceptional
20 Jun 2026
Yekaterina
room was clean enough for the short notice that we gave the short notice to staff, the one guy got me us in the room as soon as he could, he was great! the other helped nicely too, I wish I could remember their names but they were not white, just very nice and hospitable! breakfast was good, outer parking lot more room but felt less safe, closer to hotel parking safer but wayyy to confined, space too small! positive experience regardless!
Partner
2/10
Poor
18 Jun 2026
Wane
About the room, it’s so Dusty on the bed.
Breakfast is not so much choice.
No shampoo, body wash, lotion. Bathroom sink is broken.
I don’t want to come back again.
Friends_and_family Family
4/10
Poor
14 Jun 2026
Steve
Kinda what you would expect from a motel, however we found left over food in our room
4/10
Poor
14 Jun 2026
GO
The bath is clogged
4/10
Poor
12 Jun 2026
William
The website photos are straight up lies. The words that come to mind for the establishment are dilapidated, dank, poorly constructed, cheap. The ‘fitness center’ consists of two treadmills and a clearly broken cable machine (the cords were loosely strewn all over), half of the ‘breakfast’ was either out of stock or out of order, and trash/ materials meant to be stored away were out and about, obstructing walkways. In my own room, the sliding shower door was improperly installed and would not remain closed, so the shower was effectively the entire bathroom. They *diluted* the hand soap with either water or another thinning agent, the wooden ‘cabinetry’ from the photos was a skeletal shelving unit purchased from some discount retailer, and the blinds meant to keep the floodlights out had no way to adjust them, as the cord had been removed/broken at some point. The best part was when the storm knocked out the power around 8:30 pm. This motel consists of two buildings- the other building’s power returned before 1 am. The building I was in never restored power, despite every other building in the area getting it back. The room and building was powerless until after I checked out the following morning. The food I bought to save money went bad, and had no way to shower/clean or charge my electronics overnight. Not exactly easy to navigate Chicago without your map available. If there were l an avenue to appeal for a refund, I absolutely would. A joke of an establishment.
Self
4/10
Poor
09 Jun 2026
Madison
The dirtiest hotel I’ve ever stayed in
Partner
10/10
Exceptional
08 Jun 2026
Gerlie Mae
Nice staff and I like the breakfast.
Friends_and_family Friends
2/10
Poor
08 Jun 2026
Rachelle
DO NOT STAY HERE. Staff do NOT care about your safety. I was given a room with multiple things broken, including the toilet seat and sink. Holes in the walls, unclean surfaces, and sheets. Most importantly, my room came with the smoke alarm detached. The exit door was blocked by debris, and the exit stairway was not lit. I felt extremely unsafe and asked to switch rooms. I was able to get a new room, but this one also lacked any fire safety equipment. Staff were unapologetic and seemed unsurprised by these issues.
Friends
2/10
Poor
08 Jun 2026
Kelvin
There were no lights in the room, very stuffy room, and the shower head was broken
Friends_and_family Friends
2/10
Poor
05 Jun 2026
Qaisar
The stay was disappointing from the moment we arrived. The pictures online were misleading, and the actual room looked nothing like what was advertised. There was no privacy at all — the room had only thin blinds with no curtains, and anyone outside could easily see in.

The layout felt unsafe, more like a roadside motel with doors opening directly to the parking lot. The staff member who checked us in was unprofessional and uncooperative, which only added to the frustration.

Inside the room, the amenities were poorly thought out. There were makeshift steel fixtures for hanging clothes and storing luggage, giving the space a temporary, unfinished feel. For the price we paid, the amenities, condition of the property, and overall vibe were far below expectations.

I would not recommend staying here given the lack of privacy, safety concerns, and the overall mismatch between the listing and reality.
2/10
Poor
05 Jun 2026
Cerrie
The sheets were dirty the shower was dirty there was soap and razor blades from the last guest in the shower. The breakfast was not what they said it was was absolutely horrible
Family_with_children
6/10
Pleasant
29 May 2026
Buthina
Staff are nice and helpful ,
Was missing some amenities “hand washing soap dispenser was empty i ask for a refill and never got it”
Parking spacious and available
Our Room had couple pf lights that’s not working asking for repairs and never got it
The breakfast is variable and nice “some items ends early so try to go early”
The bathroom could be cleaner,
Family_with_children
4/10
Poor
29 May 2026
Maria
Towels were old and stain. Lights in the bathroom didn’t work we had to use the bathroom with the lights off. I brought it up to the front desk lady and all she said it was probably because of the rain and didn’t offer a different room or someone to come and fix. I asked for more towels and they showed up late.
Friends_and_family Family
4/10
Poor
26 May 2026
nikole
My room key was only programed for ONE NIGHT, so when we got in at 11:30pm (with our child) WE COULD NOT GET INTO OUR ROOM!! We had to go to the office and wait 30+ minutes for the attendant to return to the property. When she returned, there was no apology as if this was standard practice to only program the keys for one night at a time.
They Stopped putting food out well before the 10am cut off end time for breakfast, when my family went to eat at 9:25am everything was empty. \"Breakfast Included\" was what we paid for, they did not have enough product to feed the guests.
This property advertises \"soundproof rooms\" and they defiantly are not. Please don't advertise soundproof if you can't deliver when you are located 2.5mi from the airport!
The Air intake vent in the bathroom was filthy dusty fuzzy as if it hadn't been wiped down in months.
I'm all about a cheap \"NO STARS\" hotel but the purposeful deactivation of my room key and cutting breakfast off early should warrant a partial refund.
Friends_and_family Family
6/10
Pleasant
25 May 2026
Shiane
Towel rack came off the wall. A roach was crawling on the bathroom wall when I arrived. Sink kept backing up. Toilet barely flushes on the first try. No hand soap in the soap dispenser. Nor any bars of hand soap. Shower head was only a hand-held. Couldn't use the regular shower head. No smoke detector in the room. Curtain hanging off the window. Many, many spots on the wall that looked like they had been patched up, but never painted nor covered with wallpaper. Bed sunk in the middle and creaked very loudly. There were ants in the bathroom. The staff was great. I have zero complaints about the staff. I feel bad they have to work there. The property overall is poor. Needs serious maintenance and upgrades. I've stayed there several times for almost 9 years now and have never been this displeased. I will not stay there again.
2/10
Poor
22 May 2026
Teagon
No hot water
Disgusting room cleanliness
10/10
Exceptional
21 May 2026
Luis
Good
2/10
Poor
21 May 2026
Keith
Better update this photo, as it is not even close to what the rooms look like. Power in the bathroom kept going off, nothing worse than taking a shower in the dark!
6/10
Pleasant
17 May 2026
Klint
Breakfast wasnt stocked very well, 1st come 1st serve and when its gone its gone it felt like. It didnt taste good either. Sheets were strained, and the bathroom is super tiny, no counter space. Beds were decent besides the sheets. Showers had awful water pressure. Staff was polite and courteous. The seal on the mini fridge was bad, so anything we tried to keep cold, didnt stay very cold. Parking is a nightmare, due to limited space, and tight turns and oddly placed parking spots.
Family
10/10
Exceptional
12 May 2026
Ericka
It nice quietly by all store
Friends_and_family Family
6/10
Pleasant
06 May 2026
Tapan
There are only two reasons to choose this hotel: its low price and its location—a 10-minute walk to the city train. Other than that, it falls short in many areas: poor management, understaffing (one person seems to handle everything), lack of attention to refilling breakfast items, weak wifi, and non-standard blankets and pillows, to name a few.
Family_with_children
4/10
Poor
05 May 2026
Mohamad
Didn’t look clean.
Business
4/10
Poor
05 May 2026
Malachi
The staff were very kind and understanding but we had to get a refund due to bed bugs in the room.
4/10
Poor
04 May 2026
Mauricio
The property clearly need repairs
Partner
6/10
Pleasant
03 May 2026
Lonnie
Lobby was smelly and pillow case was dirty.
2/10
Poor
19 Apr 2026
Andre
The pictures on the website is a lie. The rooms are alot smaller. Bathroom door didn't fully work. Supposed to be a queen size bed but gave me a full size. Bed was super hard. Staff didn't want to bring extra pillows. Had a 2 night stay but left after first night.
Partner
4/10
Poor
17 Apr 2026
Angela
I didn't like that I rented rooms more than 3 times in a week and the tv was not working, the microwave did not work as well and the telephone in the room did not work also to call the front desk.
Partner
8/10
Excellent
14 Apr 2026
marco
Very convenient, friendly staff
Self
10/10
Exceptional
11 Apr 2026
Zach
Breakfast was basic but ok, the room was good but the shower could of been a little bit cleaner!
Friends_and_family Friends
2/10
Poor
29 Mar 2026
Usha
Dirty!! no bar soap. Bathroom was dirty, shower tub was clogged as you showered, carpet was dirty, on the 2nd day we asked them to tidy up the room, but the cleaning lady did not even step in the room.
Partner
2/10
Poor
28 Mar 2026
Ana
Bed bugs
Family_with_children
4/10
Poor
23 Mar 2026
Andrea
El cuarto olía mucho a cigarro y según era no fumar.
Self
4/10
Poor
23 Mar 2026
Hitendra
airport shuttle services is excellent nd staff as well but room nd bed conditions its terrible
Partner
2/10
Poor
18 Mar 2026
Jingkai
Room is dirty, bad cleaning. Gave us a single bedroom as we ordered double bedroom online, and they refused to give any refund. Suck motel overall.
Friends
4/10
Poor
17 Mar 2026
jennifer
Its not the same as the pictures posted. Old, not so cleaned rooms, lights flickering. Staff was nice.
Family_with_children
6/10
Pleasant
09 Mar 2026
Sara
Convenient location to train station and airport. Friendly and helpful staff. Room was good sized with dining area and equipped with all the conviences. Unfortunately the hot water was not working the night we stayed and the tub was a little cringy (not sure if I would have wanted to use it even if there had been hot water). Bed was clean and comfortable and a safe place to crash before catching an early flight.
Partner
4/10
Poor
28 Feb 2026
Jawan
Room wasn’t properly cleaned and they ran out of towels had to go buy my own towels Lady at the front at check in had a nasty attitude
Self
6/10
Pleasant
16 Feb 2026
Shaylese
Sink was broke.
8/10
Excellent
15 Feb 2026
Chriselda
Nice clean room
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Vonn
Clean room. Professional and courteous staff
Business Pet
8/10
Excellent
27 Jan 2026
Kevin
The rooms are clean, the hot water takes about three minutes to get hot, but it did get very hot. Also water $1 pop $2 that was great.
Friends_and_family Family
8/10
Excellent
20 Jan 2026
Michael
The staff was extremely nice and I really liked the airport shuttle service they provided.
Self
4/10
Poor
18 Jan 2026
sergio
The bathroom was too small and the wather in the tub was flushing slow. Haven't control TV, had to change of room
Business Partner
2/10
Poor
18 Jan 2026
Carlos
Room was the size of a closet. Everything was 2 steps away... get off the bed take 2 steps this way and you in the bathroom, 2 steps the other way and you are in the next door neighbors room
Business Self
2/10
Poor
04 Jan 2026
Tatiana
Wasn’t able to attend my stay
10/10
Exceptional
01 Jan 2026
Paul Adrian
It is a good place to stay.
Leisure Self
4/10
Poor
28 Dec 2025
Jerry
The two shampoo dispensers were empty and one of two soap dispensers was empty also. The towel rack was coming loose from the wall. The water in the tub trickled out very slowly. There was no smoke detector just wires protruding from the wall where it once was.
Leisure Self
8/10
Excellent
06 Dec 2025
Charles
The room was clean and satisfied our needs. Was handy using their shuttle to Midway Airport.
Leisure Partner
10/10
Exceptional
06 Dec 2025
May
Staff is great, clean rooms
Partner
6/10
Pleasant
24 Nov 2025
Sonia
The shower wasn't working.
8/10
Excellent
10 Nov 2025
Latrice
The only thing I liked was that the sheets had no hair on them but the bathroom was not clean I used my own water bottles to clean the shower smh as I had a baby with me.
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Suzanne
Room was small but clean and had everything I needed except for instructions on using the TV. I would stay again.
Self
2/10
Poor
09 Nov 2025
Dominique
Dirty bed linen, dark rooms, dark hallways with busted lights and no smoke detectors, lights not working properly, black mold in showers and around tubs.
Self
8/10
Excellent
06 Nov 2025
Cesar
The was not varied!!
Leisure Self
2/10
Poor
05 Nov 2025
Eric
Room in poor condition. Only good thing was the shuttle to airport.
6/10
Pleasant
04 Nov 2025
Aaron
Staff was courteous, room was good. Lot lighting made it difficult to sleep and road traffic noise was pretty bad.
But the motel itself was descent.
Business Self
2/10
Poor
03 Nov 2025
sandra
If you love your family, never book there. It is unsafe, and manager Abdula, and Bob, front desk, dont care about families and complaints.
Smoked place all over, noisy, room with out basic services like phone, fire detectors, A/C too noisy, shower door handle broke but the worse thing is not a secure place. People yelling, fighting, screaming riight outside our door and next to the office day and night. I booked 3 nights and I stayed only 1 night. I was unable to sleep thanks to the insecure conditions. Obviously manager never attended the call and no approval for my 2 nights rebate. Think twice y you book there.
Business_and_leisure Family_with_children
2/10
Poor
02 Nov 2025
Alex
Unclean, moldy bathroom, weird stains on floor and walls. Did not look like the pictures. Breakfast was poor quality and had limited options.
Leisure Partner
6/10
Pleasant
02 Nov 2025
Roberta
“Improvement on amenities and it’s a hood hotel but hey I’m from the hood my room was clean and it didn’t have bed bugs so it’s was aiight I was good and yes I will rent again…
Friends_and_family Family
4/10
Poor
26 Oct 2025
Jose
Staff was very friendly but the card to open the door never worked
Friends_and_family Family
2/10
Poor
21 Oct 2025
sekeena
Tv did not work
10/10
Exceptional
18 Oct 2025
Guochong
Very friendly! With airport shuttle!
Business Partner
8/10
Excellent
14 Oct 2025
May
None
Partner
6/10
Pleasant
13 Oct 2025
Korrie

Overpriced for conditions

Room was nice although still dirty and sheets had a stain. The bathroom had water that flooded on the ground. Breakfast was okay but not many options. We asked for soap and they said they would bring it to our room, but never did so in the morning we asked for some and they didn’t have any (all they had was shampoo and conditioner so no body or hand soap). But other than they were fantastic and super nice.
Friends_and_family Friends
6/10
Pleasant
09 Oct 2025
Zachary
Needs cleaned and renovated to update everything.
Business Self
2/10
Poor
29 Sep 2025
Paige
Things that didn’t work in the room: tv, vanity lights, fridge, microwave. Asked staff to bring extra towels and whoever brought them took my perfume on their way out. Wouldn’t recommend this hotel to my worst enemy.
Leisure Friends
8/10
Excellent
28 Sep 2025
Daniela
Front Desk attention was great.
Leisure Family
10/10
Exceptional
28 Sep 2025
Zachary
C L E A N
Leisure Self
2/10
Poor
25 Sep 2025
Eli
Room was filthy, TV didn’t work, staff was ok. Yeah.
Leisure Friends
10/10
Exceptional
23 Sep 2025
Jeremy Neal
They seem to be updating the property. Fresh paint, flooring, furniture, etc. All very nice.
2/10
Poor
23 Sep 2025
Sommer
dirty
8/10
Excellent
23 Sep 2025
james
Very convenient to the airport with an efficient shuttle service. Rooms are clean and bathroom was recently renovated Very limited on-site or nearby food options. Service was friendly and helpful. Great for an overnight at the airport. Excellent value.
Self
6/10
Pleasant
22 Sep 2025
Nicholas
Asked for the room to be cleaned and it never happened in the 4 days there.
Self
10/10
Exceptional
22 Sep 2025
Alexander
I had a great time there to be honest, no issues at all. From when I walked in to check-in the lady at the desk was more than helpful which was nice because I had a long trip and got into my room easily. I woke up around 8 am and the breakfast was so good I honestly got another plate of it. I traveled with my girlfriend and will be back in the future for more events. Thank you very much for the great stay. Also the beds are firm and clean!!!
Partner

Location & surroundings

Carlton Inn Midway
4944 S Archer Ave, Chicago, United States

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Carlton Inn Midway

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