Name: Marriott Marquis Chicago
Address: 2121 South Prairie Avenue, Chicago, 60616, US

8/10

Excellent

03 Aug 2026

Alice

clean room

10/10

Exceptional

03 Aug 2026

Kevin

The staff were nice and very helpful, the rooms were clean and the amenities were great. Would stay again.

10/10

Exceptional

03 Aug 2026

Atiana

This is a fabulous hotel so nice to stay at great staff and wonderful views definitely a good choice if you need a place to book and your in Chicago

10/10

Exceptional

02 Aug 2026

Kris

The room was clean and the distance to Soldier Field was only 15 minutes walking distance.

10/10

Exceptional

02 Aug 2026

Dichaela

Clean and quiet room. Nice shower but was a little complicated turning on.

8/10

Excellent

29 Jul 2026

Leila

Loved this hotel. Maybe not the most convenient location for downtown Chicago activities, but worked well for our grant park excursion during Pokémon go fest. We tried new foods and visited shops we hadn't been to before in Chinatown because of the location and that is always a good thing.

8/10

Excellent

28 Jul 2026

Landon

Hotel was clean. Restaurants were good. Good area and close to our convention. The aroma in the lobby was too much. Gave us a headache right away.

2/10

Poor

27 Jul 2026

Heber

The staff was not very friendly or organized. The hotel is a total dump

2/10

Poor

26 Jul 2026

Leobardo

Staff

10/10

Exceptional

25 Jul 2026

Tanya

Excellent location!

10/10

Exceptional

23 Jul 2026

Brian

Convenient to events that were planned. Staff was professional and courteous. Excellent service and would highly recommend.

10/10

Exceptional

23 Jul 2026

Kaya

Nothing to comment on, exactly what you expect and it was great

10/10

Exceptional

18 Jul 2026

Michael

Incredibly welcome

8/10

Excellent

17 Jul 2026

Riley

The property and the building we amazing, very clean and just beautiful. The view we had in the lake view room was absolutely stunning. I just wish the room was a little bigger and had a microwave.

Partner

10/10

Exceptional

10 Jul 2026

Andrew

Great location, near alot of places

Family_with_children

10/10

Exceptional

07 Jul 2026

Cassandra B.

My hotel experience was amazing, the only issue was exiting the parking garage that was paid through hotel.

Business Partner

10/10

Exceptional

06 Jul 2026

Juliana

Loved the smell of the room!

Family_with_children

10/10

Exceptional

02 Jul 2026

Jonathan

Loved my stay. Everything about this hotel was great

Self

10/10

Exceptional

27 Jun 2026

Garrett

all good

10/10

Exceptional

25 Jun 2026

Stephanie

I love that it is connected to McCormick Place. There was no going out in the rain to get to the volleyball tournament.

Family_with_children

4/10

Poor

25 Jun 2026

Dina

The view was stunning and the room was a corner so it was magnificent but we also paid a very high price for that room! Check out was a little confusing and we had to park in the lot. My only big complaint was that on the third floor, they had small or short chairs and end tables right around a corner that was not visible so I tripped and fell on the small table and got hurt! These IMO should be moved to prevent others from falling!

Partner

6/10

Pleasant

25 Jun 2026

Kelly

This was a nice Marriott but did not have much room service. You had to go to the bar in order to order food. The selection was terrible and overpriced.

Self

10/10

Exceptional

22 Jun 2026

Jonathan

Beautiful hotel lobby and room. Clean. Friendly staff. No complaints

Self

8/10

Excellent

21 Jun 2026

Margaret

Breakfast buffet expensive and not good. Powdered eggs, berries that had obviously been frozen, stale bread, bad coffee

10/10

Exceptional

21 Jun 2026

Michelle

Pay for parking

Family

10/10

Exceptional

16 Jun 2026

Angelica

Great Hotel. Perfect Location if you have an event on McCormick Place. Would definitely stay again.

Business

10/10

Exceptional

15 Jun 2026

Susanne

This is a great place to stay for events at Soldier Field. It's a very short walk through a safe neighbourhood to get to the stadium. Other locations like McCormick Center for conventions and the Wintrust Arena for basketball games are even closer.
The hotel was great, nice rooms of decent size. We had lake view which was very nice. The little sitting area by the window is a nice touch. The shower was great, a large walk-in shower, big sink, plenty of towels and everything was very clean. Very happy with our booking.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Ryan

I had a good stay at this hotel.

Self

10/10

Exceptional

09 Jun 2026

Diego

had a great time and 15-minute walk to Soldier Field.

Self

10/10

Exceptional

07 Jun 2026

Ridge

Helpful staff, seamless check in, great amenities. Clean room with great views

Family_with_children

10/10

Exceptional

07 Jun 2026

Cesar

Great stay for a long event. Loved the $15 per room credit for snacks and drinks

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Brenda

Nice facility, located near several Chicago sites and amenities. Day of check in, lady at desk was not very friendly, but it was a one off and everyone has a bad day.

Family

10/10

Exceptional

04 Jun 2026

Stephanie

We had a great stay and staff was very helpful with our questions.

Family_with_children

10/10

Exceptional

30 May 2026

Alexander

It was clean room and had an amazing view on the 36th floor.

Partner

8/10

Excellent

30 May 2026

Susan

Property was clean as were the rooms. We have been staying there since the hotel opened and we feel the rooms need a bit of a refresh to make it feel more crisp looking . After lots of use sometimes bathrooms and beds need to be refreshed. Service was good in the dining areas and rooms

Partner

6/10

Pleasant

27 May 2026

Cindy

We are Bonvoy members and stay at this hotel frequently. On this particular stay, we arrived at 8:30 pm and went down to the dining room for a meal. Waiter took our order but forgot to turn it into the kitchen. Then we had a waitress come over and say that the main kitchen was closed and gave us a limited menu saying we had to order from that! We told them that we had already ordered but again the waiter forgot to turn in. After much to do, we were able to finally to order and eat, but the frustration was high and by this time it was 10:30!! Breakfast was a little better but they definately have a staffing problem !!!!

Partner

10/10

Exceptional

25 May 2026

Beatriz

The hotel lobby is spacious and beautiful. They have a few different spaces to sit and work or perhaps just chit chat with a traveling companion. I booked a one bed bedroom and the space was big. Bigger than any other one bed hotel room I’ve ever had in the past. I loved the desk next to the tv, the couch by the window, the couch desk, the bathroom and there were so many outlets in the room. Having control of the thermostat was fantastic too! Front desk staff were so kind and helpful too.

Self

8/10

Excellent

25 May 2026

Elizabeth A

Very nice & comfortable property. Great location.

Family_with_children

6/10

Pleasant

24 May 2026

Stephanie

The room was clean and what I expected. All the trash cans were missing trash bags, which was inconvenient, but not a big deal.

I am upset about not doing enough research before staying. You can do self park for 40 dollars or valet for 60. The parking structure is to the left of the hotel and you have to cross the street to get there. I did the self park, but there was an event being held there which I was unaware about, which made getting in and out of the hotel a big hassle. There was so many cars it took me about 30 min to get my car to the hotel, load my baby and the stroller and get out.
It looked like the valet was having trouble controlling the cars going in and out as well.
One driver had to get off to yell at a car to move. So that all the other cars could pass through.
It seemed like poor organization on their end and lack of research on mine.
Or it could be a normal day, others staying here may want to plan according and maybe call and see about any events being held.

Family_with_children

10/10

Exceptional

24 May 2026

Abelina M

The location was perfect for our event and the restaurant staff was amazing especially Ignacio and Julia R. Extremely friendly we will come back to this location again

Partner

6/10

Pleasant

23 May 2026

Sudhanshu

Rooms were noisy. You can literally hear the TV sound of next door room.

Family_with_children

4/10

Poor

17 May 2026

Xueru

一晚上八百多刀美金连牙刷浴帽都没有

Partner

10/10

Exceptional

04 May 2026

Sowmya

Good food options including breakfast buffet which was great. Clean and well maintained property. Staff were very professional. My friend forgot her eye glasses in the room before check out and realized after. The staff went up and found it for her. They had fallen between the bed and nightstand. That’s above and beyond IMO.

Friends

10/10

Exceptional

06 Apr 2026

Edith

Very clean room

8/10

Excellent

05 Apr 2026

John

Many staff members in restaurants and bar areas were not overly friendly and somewhat rude.

Family_with_children

6/10

Pleasant

23 Mar 2026

Khadieja

Shower drain was clogged. Discovered this 2 min in with shampoo in hair. Linens did not seem crisp/fresh, hand towel was missing, glass was missing. But good view

10/10

Exceptional

02 Mar 2026

Ka'lin

Room & view was amazing! Quick check in, we landed a little early & was allowed early check-in and late check out :). The rooms were so clean, hotel was walking distance to restaurants/bars.

10/10

Exceptional

17 Feb 2026

Marcus

The room view is to die for. Nice, clean room and hotel in general!

Friends

10/10

Exceptional

16 Feb 2026

Ayala

Great

Business

8/10

Excellent

09 Feb 2026

Marshall

Connected to Wintrust Arena 👏

Leisure Family

10/10

Exceptional

24 Jan 2026

MARIA

Great view

8/10

Excellent

21 Jan 2026

David

Proximity to Soldier Field.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Pamela

Our room was beautiful!!

Leisure Family

10/10

Exceptional

20 Jan 2026

Nathan

Great views, easy walk to Soldier field and great ambiance!

Self

10/10

Exceptional

17 Jan 2026

Antonio

Clean nice city view

10/10

Exceptional

02 Jan 2026

rabah

👍

10/10

Exceptional

01 Jan 2026

Sharonda

Everything was Amazing

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Nisreen

Breakfast should be better

Business_and_leisure Family

10/10

Exceptional

18 Dec 2025

Thailong

Clean, modern hotel. If you’re in town for an event at the convention center or arena, you can’t beat it for convenience. Gym was nice, also has a few food options as well.

Business

10/10

Exceptional

17 Dec 2025

paulomi

It was fine

Business

10/10

Exceptional

14 Dec 2025

Gerardo

Room was clean great easy check in

10/10

Exceptional

09 Dec 2025

KYDONIA

Room was clean. Staff was exceptional and very accommodating. One of the best hotel experiences Ive had.

10/10

Exceptional

07 Dec 2025

Jim

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Leisure Family

10/10

Exceptional

26 Nov 2025

Karine

Clean room, great staff,

Business Self

10/10

Exceptional

24 Nov 2025

Nancy

The housekeeping staff was excellent.
There were many areas outside of your room to wait for guests, etc.
dinner options were limited one night of our stay because the restaurant was closed. We were told is was closed because of low occupancy.

Leisure Family

10/10

Exceptional

14 Nov 2025

Stephen

Clean rooms and bar service

10/10

Exceptional

07 Nov 2025

Boris

Room was perfect… Love the hotel. Television went out without any reimbursement. But save that an excellent experience.

Leisure

10/10

Exceptional

04 Nov 2025

Daniel

Great stay

10/10

Exceptional

03 Nov 2025

Kenneth

As advertised. Enjoyed our stay there.

Partner

10/10

Exceptional

02 Nov 2025

Kamini

Fresh breakfast; friendly staff and overall wonderful experience!

Business Self

8/10

Excellent

28 Oct 2025

Richard

Nice hotel. Good location
Extremely overpriced

Not even a feee water bottle in the room

Business Self

10/10

Exceptional

24 Oct 2025

Brendon

What a wonderful place to stay in Chicago.

Leisure Friends

10/10

Exceptional

20 Oct 2025

Hector

great staff and location

Leisure Family

10/10

Exceptional

19 Oct 2025

Christina

.

10/10

Exceptional

16 Oct 2025

Kellie

It was an amazing stay!

6/10

Pleasant

14 Oct 2025

Terence

The hotel was very nice with a great view from the 35th floor out to Lake Michigan. However upon arrival I was charged an additional $1800 in error which is no small sum. This was done on Thursday last week the 9th and despite complaining about this three times and when I checked out on Monday I have still not received this sum back. I find this disgraceful from a hotel chain such as Marriott.

Leisure Self

10/10

Exceptional

13 Oct 2025

Jennifer

Nice hotel in a great location

Great room and nice location. Hotel is large and very well kept.

Friends_and_family Friends

2/10

Poor

13 Oct 2025

Stephen

The key card didn’t work and the convince kiosk didn’t work either.

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Shavon

Only one complaint the outside was a little trashy

Business_and_leisure Family

10/10

Exceptional

05 Oct 2025

Sarah

Solo female traveler. Came to town for a metal show. Hotel was four blocks from the venue. Area felt safe and friendly enough to walk back to the hotel by myself after midnight. The room had a lovely view, also very quiet and well maintained. 10/10 would stay again

Leisure Self

10/10

Exceptional

02 Oct 2025

Joe

Good place to stay

Business

10/10

Exceptional

01 Oct 2025

mark

Room upkeep and location.

Business

10/10

Exceptional

28 Sep 2025

Ramona

Very enjoyable stay. Comfy room, great food and drinks, excellent staff, and amazingly friendly valet.

Business Self

10/10

Exceptional

27 Sep 2025

Frederick

Excellent customer service and the resturant staff was awesome as well. Very pleased with the room attendant and the over all staff I had the pleasure of meeting. I will definitely stay at the hotel again.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

Iryna

Pretty clean

6/10

Pleasant

26 Sep 2025

Susana Franco

Room didn’t get cleaned.

Fire alarm testing happening during stay.

Didn’t receive water or welcome gift as an elite bonvoy member.

Hotel had very limited dinning in and around hotel.

Business Self

10/10

Exceptional

21 Sep 2025

chris

Buffet should have different variety for breakfast

Business Self

10/10

Exceptional

20 Sep 2025

Manuel

It was great!

Business Self

8/10

Excellent

18 Sep 2025

Stacie

The room was very nice and clean. Loved the dining options.

Leisure

2/10

Poor

17 Sep 2025

Gonzalo

Very unprofessional and unfriendly receptionist. I emailed a complaint to the hotel manager and did not receive a response.

8/10

Excellent

09 Sep 2025

Douglas

Pretty good, staff was great

10/10

Exceptional

09 Sep 2025

Michael

Hotel was beautiful stayed for a concert and will come back sometime and stay again!!!

Leisure Partner

8/10

Excellent

08 Sep 2025

Tara

Nice atmosphere

Leisure Family

10/10

Exceptional

08 Sep 2025

Jarita

Front desk staff was super professional and friendly. Rhianna I think her name was.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Verified traveler

Concert Weekend in Chicago

We were in town for a concert at Soldier Field. The hotel was in a great location and was clean and comfortable for our stay.

Partner

6/10

Pleasant

06 Sep 2025

Valerie

While it was a beautiful hotel and parking was easy … they charge $40 per day to self park ($60 for valet we used self park) they also charge a $30 per day entertainment fee. You can only use $15 in the expensive restaurant and the other $15 you can upgrade WiFi (not needed). I wouldn’t mind paying these extra fees but for what they charge per nite it’s insane.

Leisure Family

6/10

Pleasant

06 Sep 2025

Kim

Great hotel and staff - but loud/noisy with outdoor concerts and big weddings in the conference rooms, even with room on 33rd floor.

Leisure Pet

8/10

Excellent

04 Sep 2025

Ari

It took a long time to get a corkscrew from them and the fan in the bathroom didn't work

10/10

Exceptional

02 Sep 2025

Kimberly

This place is close for any shows at Soldier field. It was within walking distance to food options too.

2/10

Poor

02 Sep 2025

Tabitha

They didn't save the valet reservation, because there was a sign outside saying valet was full. they directed me to a parking garage that had a closed entrance, then one around the back of the building that was complex to get to. Smelled like a sewer outside. The room AC is movement/motion activated which they did not mention when i called before booking. They had to have an HVAC person unlock the thermostat because when she asked if i really wanted \"it to be cool all night.\" It was almost 80 degrees in the room for an hour. And... we ran out of toilet paper and they never came with more so we had to use the bathroom 38 floors below our room. Trash on the elevator for 2 days. Went to leave parking garage and had to have the attendants come look at our itemized bill to see we had already paid for parking so we didnt have to pay an additional $67 it was trying to charge us at the exit. It was close to the venue. Room service took over an hour the first night and and hour the second night. It is severely overpriced and they charge you all of it upon check in. Will not be going back. It was such a mess!!!

Leisure Family