Name: Villa Dubois Guest House
Address: 3722 S Calumet Ave, Chicago, 60653, US

6/10

Pleasant

26 Jul 2026

Steve

We loved the whole concept of the place! We feel that there are some things that need improvement for future guests.

1. It was incredibly warm in our unit. And there was no other fans to use other than the ceiling fan. Once it broke we were afraid to use it

2. We were uncomfortable with the fact that there were bars on the windows and no dead bolts on the door.

3. The bed would have been much more comfortable if it had a better mattress.

4. It would have been nice to be able to open the windows.

5. There were two spots of blood on the bed sheet.

6. We would have felt more comfortable if there was a code to get in the gate, front door and the door to the second floor main area.

7. The people upstairs were incredibly noisy. We heard them come in very loudly at 1:45 am and we heard noises in the middle of the night. We also heard their alarm going off for thirty minutes in the early morning.

10/10

Exceptional

20 Jul 2026

Chauncy

Just an overall good stay

Friends

10/10

Exceptional

17 Jul 2026

Steven

Fantastic stay, easy to find, relatively close to the L

Partner

10/10

Exceptional

03 Jul 2026

Mayra

Very clean and very quiet, and they're easy to reach if you
need anything. I would recommend it.

Family_with_children

2/10

Poor

03 Jul 2026

FREDA

DO NOT STAY HERE – This is NOT a real hotel
I booked a one-night stay at Villa Dubois Guest House through Hotels.com for a “luxury” one-bedroom (nonrefundable). The experience was extremely misleading and unacceptable.
This is not a hotel—it operates more like a shared living space. We arrived to find no front desk or check-in process. I had to contact the host, who then required a deposit via Zelle or Venmo, outside the Hotels.com platform. This felt very unprofessional, but I felt pressured to pay due to the nonrefundable booking.
The room was not clean:
- Sock left behind the bed
- Bedding appeared unchanged
- Dirt and debris under the bed
Hours later, I was asked to return to let a cleaner in. Instead, we were moved to another room.
The listing was very misleading:
- Shared common areas (living/kitchen)
- Very basic rooms (no TV or standard amenities)
- “Luxury” only means a private bathroom
Security was also concerning:
- Doors left unlocked
- Keys left in doors
- Flimsy interior doors
I felt unsafe enough to block the door while sleeping. Do not leave valuables in your room.
Overall, this property is poorly managed and misrepresented. I strongly recommend avoiding it. THIS PROPERTY IS EXACTLY WHAT YOU WOULD EXPECT FROM A TRAP HOUSE; BEWARE!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Corey

Very nice property. Quiet area. Great for single travelers or a couple.

10/10

Exceptional

28 Jun 2026

Aliali

I stayed here after a stressful experience at the airport where my flight was missed. Every other hotel in the area was booked. I had terrible experience on the phone with other hotels so when I arrived here I was incredibly stressed. The staff was so kind so thoughtful so accommodating. And then to arrive in a room that was so clean with comfortable beds and a spacious bathroom, I felt like I was in a five star hotel.

Self

2/10

Poor

28 Jun 2026

Libin

Booked the place for two nights a few days earlier out of rush for an event nearby that day. When we arrived, I realized it is more like a private house rental on Airbnb in a questionable neighborhood than a hotel. The description and photos were misleading to say the least. I wonder whether the booking websites should have more restrictions on this.
At the entrance, there was a sign asking to text a number and I did. Then quite a few minutes later, a reply saying that I need to provide a deposit through Venmo and Zelle rather than credit card. During the waiting in the rain outside the entrance, I started reading the reviews and found the previous guests posting that the place didn’t refund the deposits. Given the questionable neighborhood and the policy, I left right away without providing the deposit. I can’t comment on the service et al of the place, but the overall location, policy and presentation are horrible. Wished I had more time to check the reviews when I booked it. My advice to other potential visitors is to read reviews on major sites before making the reservation. Obviously I couldn’t get my money as they have already charged earlier. Contact me for more details if you need.

Family_with_children

8/10

Excellent

23 Jun 2026

Alexandra

Loved staying at this guest house. Me and my husband stayed for the weekend, the location was excellent, rooms were tidy, bed comfortable. First time ever trying a guest house situation and for a quick trip I would do it again. The deposit situation was a little unorthodox but we understand the reasoning why.

Partner

10/10

Exceptional

20 Jun 2026

Jennifer

The rooms are cleaned and well-maintained. I encountered the staff upon check-in and she was nice and very helpful. The kitchen area is sufficient for most travelers, there is a microwave, stove, full size refrigerator, basic seasonings, dishes and glassware. The bed could be upgraded, but is doable. There were washcloths provided along with the towels. Hand soap is provided in the bathroom. The view from the picture window is not the best, just ok. The common area has a sofa and chair with a small TV providing ROKU channels. I was able to tune into the local stations, I didn't check for any apps on the TV. There are plenty of channels to choose fun for basic TV viewing. The street had plenty of room for parking while I was there. I used CTA and Uber, but after discovering several bus routes one block away on 35 Street I used CTA. Most of the routes take you downtown on Michigan Avenue. The neighborhood seems to be relatively safe, but use common sense when moving around. I enjoyed my stay (mainly because I had the third floor to myself) and would recommend it if you aren't too picky.

Self

2/10

Poor

18 Jun 2026

Briana

Terrible!

10/10

Exceptional

18 Jun 2026

Julian

Initially had trouble contacting the staff prior checking in. They asked for Venmo/zelle deposit first before giving any check in details to protect property in case any issues. They are responsive by email instead of phone but took awhile for response, which was detailed. The location is ten minutes south of fun stuff to do in Chicago, easy to uber from there. The details to get into unit was self explanatory. Bed and restroom were clean. The restroom and living room is shared. There are other guests as well. Restroom was clean but did not have any body wash, shampoo, or conditioner like other air dnb places do. The price was appropriate for location but would wish it had more amenities in restroom. My deposit was eventually returned to me about week after.

Self

2/10

Poor

17 Jun 2026

Simon

Everything was fine about the place, but it has been 16 days, and I have still not received the $500 deposit back.

I have messaged them about it twice so far, and haven't received any response.

It's frustrating to have to wait this long, and it makes me worried that I won't ever get this money back.

Partner

2/10

Poor

02 Jun 2026

Evangelina

The room seemed clean, but the bathroom was a little dirty. They require a $300 deposit, which I thought was too much for just one night. I only slept there for about 6 hours. I wasn’t able to shower in the morning because of the shared bathroom situation. There were two other guests using the bathroom in the morning and I had to check out by 10am.

Self

2/10

Poor

01 Jun 2026

Kya Love

Refused to give me information about where to stay and won’t accept a refund. Had no way of staying there

Partner

8/10

Excellent

01 Jun 2026

Suzanne

The property is unique with its decor and arrangement. It is well situated and easily accessible. Property was clean. TV a bit small. Staff helpful with some issues with air conditioning and access code.

Family

10/10

Exceptional

26 May 2026

Teresa

A very quiet neighborhood. Peaceful stay

Self

10/10

Exceptional

15 May 2026

Stefano

The stay was great, everyday the place is cleaned. And the location of the guest is close to the Mariano's grocery store.

10/10

Exceptional

05 Apr 2026

Andrea

Beautiful place! Very clean, quiet and close to downtown Chicago. Definitely will stay again on our future trips to Chicago.

Family

2/10

Poor

04 Apr 2026

Min

Aweful

6/10

Pleasant

19 Mar 2026

Maddisyn

Quaint and quiet for solo travelers. A pretty cozy stay but be very cautious of the refundable deposit. They’re not on it like your average hotel/airbnb so you will have to remind them via email. Their phone number isn’t the greatest, as it is hard to communicate to the staff, they don’t have a regular set of hours by the phone. Kitchen wasn’t used for my stay but it looked neat and clean, perfect for those who intend on staying longer.

Self

8/10

Excellent

15 Mar 2026

Chantal

I did not cook anything

2/10

Poor

07 Jan 2026

Daryl

This place made me and my girlfriend very uncomfortable there is a camera watching you as soon as you walk in upstairs and you are sharing a space that isn’t even cleaned properly daily not to mention you have to send a separate deposit via Zelle which they stated we would receive 3-5 days after checkout it has been 7 days still no refund I’ve been messaging them and calling them about the refund and a woman lied through her teeth saying it would be processed and switched up and said it was already processed then hung up in my face when I said which is it. Do not go here.

6/10

Pleasant

18 Dec 2025

VIJAY

Stay was ok, I really had follow up and remembers and escalate to get my security deposit back. They say 5 to 7 Business days but it took persistent asking which I thought was a pain.

Leisure Family

8/10

Excellent

24 Nov 2025

Lars

Villa Dubouis is a good guesthouse, however the security deposit complication and the area it lays in makes it difficult to call it great! Ah and yes the tv worked the first night but the sound did not work the second night! 😎

Leisure Self

2/10

Poor

27 Oct 2025

Christine

To Expedia Staff:

Unsafe, Misleading, and Unresponsive – A Terrifying Experience at Villa Dubouis Guest House

or

Warning: Unsafe and Uninhabitable Stay – Villa Dubouis Guest House, Chicago

Review:

I want to share my experience so that other travelers don’t go through the same terrifying situation I did.

I booked a stay at Villa Dubouis Guest House in Chicago through Expedia for October 24–25 and October 26–27, 2025. When I arrived around 10:00 p.m., I discovered the property was located in a dark, unsafe, and desolate neighborhood — completely different from what was advertised online.

There was no front desk, no lights, no visible staff or security, and the place looked abandoned. I tried calling and texting the phone number posted on the door multiple times, but no one ever answered. Even my Uber driver warned me that it was not a safe area and refused to leave me there alone.

I was left stranded late at night in a neighborhood that clearly posed a safety risk. I had no choice but to leave immediately and find another hotel at my own expense.

What’s even more disappointing is that after reporting everything to Expedia, they denied my refund request, claiming the property refused to honor it — despite the fact that I never even had access to my room and was never greeted or assisted by anyone.

This is not about canceling a reservation — I arrived, I was there, and there was no way to safely check in or stay.

Villa Dubouis Guest House misreprese

Leisure Family_with_children

8/10

Excellent

24 Oct 2025

Christine

Everything ok, flight on time that is the most important thing.

Leisure Family

10/10

Exceptional

23 Oct 2025

Lizeth

My stay was very pleasant. The accommodation was comfortable, easily accessible, and well connected to public transport. I highly recommend it to anyone visiting the area.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Bazel

Very nice place, good area and parking, was a little hard to find at first, so make sure you look up the address not the property name.

10/10

Exceptional

20 Oct 2025

Melanie

Highly recommend!

Leisure Self

10/10

Exceptional

01 Oct 2025

Jessica

The room was clean and cute. It had a comfortable bed and a desk and that’s all we really needed. The area was fairly quiet and a great location to catch a bus or take a quick drive to the parts of city we visited (The Loop and Hyde Park). We had access to street parking directly in front of the property. The shared common areas were a fun aesthetic and very tidy. Online communication with the property managers was timely and direct. We definitely enjoyed our brief stay :)

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Samson

Cool property with good location

Cool property, very safe with cams and code-locked door. No issues with noise, had a pretty quiet peaceful stay. Good parking situation, that’s something I was worried about but we never had problems parking. Unit is very close to transit lines. My girlfriend and I were out walking very late and never felt unsafe in this area.

Partner

10/10

Exceptional

15 Sep 2025

DEMETRIUS

I just felt like the deposit was too steep. I was willing to do 100 like most hotels, but I know it’s more like a Airbnb.

Leisure Self

10/10

Exceptional

17 Aug 2025

Citlali

Close to bus stops and grocery store. Area was quiet and safe. Overall great location to stay at!

Leisure Partner

6/10

Pleasant

14 Aug 2025

britney

Very convenient for a short term stay with private area and clean shared spaces the parking is very convenient as well

Leisure Friends

10/10

Exceptional

04 Aug 2025

Salma

Very easy to check in and clean house

10/10

Exceptional

29 Jul 2025

Shalisha

it was comfortable and nice furniture and decor

Leisure Partner

10/10

Exceptional

29 Jul 2025

Olubunmi

Quiet and peaceful

10/10

Exceptional

28 Jul 2025

Carlos

I liked the shared space idea with keys to the rooms. This was our first time in a shared space and it was not a problem at all. Very unique but fun experience.

Leisure

10/10

Exceptional

26 Jul 2025

Tamar

Everything was smooth

Business_and_leisure Partner

10/10

Exceptional

24 Jul 2025

Nyah

I enjoyed that it was a quiet shared space, there were no issues with any other people who stayed. It was easy to get into and a safe place to stay.

Business

10/10

Exceptional

21 Jul 2025

Mary

I like that it was clise to everything location was good. Clean room and bathroom

Leisure Family

10/10

Exceptional

14 Jul 2025

Amadou

Clean and quiet

Business_and_leisure Friends

10/10

Exceptional

10 Jun 2025

ASHA

So, here’s the deal. The place is essentially a youth hostel which would’ve been fine if I were a youth….loll! Otherwise, it’s not bad at all.

Friends_and_family Family

10/10

Exceptional

22 May 2025

Amy

Very Nice Place

I was in Chicago for a trade show at McCormick Place. It was close by so catching a Lyft of Uber was easy and affordable. The neighborhood feels safe, although it is a little older, you still don't feel unsafe there. It is very quiet. For me, there was no issue with sharing the bathroom or having other people there. No shoes worn in the home also was fantastic because not only did it cut down on the mess it also makes it quieter. The pillows are great and the bed is comfortable.

Business Self

10/10

Exceptional

14 Mar 2025

Eric

Peaceful

Leisure Partner

8/10

Excellent

03 Feb 2025

Joe

Easy parking clean and quiet would stay again.

Leisure Self

8/10

Excellent

21 Nov 2024

Anthony

A decent room

It's an inexpensive room for a night or two in an expensive city. Guy in the room next to us had a loud 4+ hour phone conversation early in the morning...

Partner

10/10

Exceptional

14 Nov 2024

Sally-Ann

Easily accessible, easy parking, a blessing on Chicago!

Leisure Partner

6/10

Pleasant

11 Nov 2024

Omojolade

It’s cute