Chinatown Hotel SRO Ltd.

United States , Chicago - IL
CHICAGO , 214 West 22nd Place
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100 reviews shown

10/10

Exceptional

06 Mar 2026

Dan

Clean

8/10

Excellent

20 Feb 2026

Michael

The hotel is safe and FOR THE PRICE it was mostly clean, except under the bed. Fixtures and the hallways show wear and water pressure was a little weak, but shower was hot. If the room rate was typical for Chicago, it would have been disappointing. So that needs to be considered.

Self

6/10

Pleasant

14 Feb 2026

Bianca

It was okay

4/10

Poor

10 Feb 2026

Lucas

The room was dirty, there was a lot of trash behind the bed and the night stand. The smell is really bad too.
Staff was really good

Business Self

10/10

Exceptional

01 Feb 2026

Louis

Great rooms With upgraded, Recently Renovated!

Business

10/10

Exceptional

31 Jan 2026

Corbin

8/10

Excellent

15 Jan 2026

Corbin

6/10

Pleasant

13 Jan 2026

Nicholas

Great for roding the cta

Leisure Self

10/10

Exceptional

06 Jan 2026

Hannah

Get what you pay for!

Friends_and_family Friends

6/10

Pleasant

02 Jan 2026

Diana

Room was ok not too clran not too nasty but a little cold.

Leisure Partner

8/10

Excellent

31 Dec 2025

David

It was an older hotel, but maintained and clean. The heater in my room did not work, but the staff moved me to a different room immediately. Staff was nice and very helpful.

Leisure Self

8/10

Excellent

29 Dec 2025

Jana

You get what you pay for.
No amenities
Clean American Airlines

Self

10/10

Exceptional

18 Dec 2025

Luis

Excellent

Friends_and_family Family

2/10

Poor

17 Dec 2025

Maine

Horrible stay. There were large cockroaches.

Had to request three different rooms. My pregnant wife refused to stay in the room and stayed in the car.

10/10

Exceptional

08 Dec 2025

Corbin

10/10

Exceptional

03 Dec 2025

Corbin

10/10

Exceptional

01 Dec 2025

Eric

Clean room, kind staff!

10/10

Exceptional

30 Nov 2025

Anthony

Friendly staff and heater was working great

10/10

Exceptional

30 Nov 2025

Corbin

Clean & neat

6/10

Pleasant

13 Nov 2025

Joshua

The room was clean as we entered and the shower all hot and clean. So the staff was great and helpful, although I did miss the the clue of ownership being in the small lobby at any time. But I understand that whats management is for. The time was spent minimal in room. I would go back and see family in the region.

Business Family

2/10

Poor

09 Nov 2025

Koushik Goud

Room was terrible, lights were not working and the water pressure was low. Too much disturbance at night, couldn’t sleep well

Leisure Family

8/10

Excellent

21 Oct 2025

Thomas

Chinatown was a very beautiful area.

Leisure Self

6/10

Pleasant

20 Oct 2025

Claudio Andrés

Clean room.

Business Self

8/10

Excellent

14 Oct 2025

Comlan

Friendly

10/10

Exceptional

29 Sep 2025

Anthony

Lots of affordable parking in the area and right by the red line

Leisure Partner

6/10

Pleasant

29 Sep 2025

Donald

Affordable

Leisure Family

2/10

Poor

28 Sep 2025

Lucia Fernanda

We reserved a 3 night stay and we couldn’t sleep there at all, the room was so nasty and dirty that we needed to go to another hotel, never book here!

10/10

Exceptional

25 Sep 2025

Claire

It's not a palace, but it's safe, clean and quiet. It's in Chinatown, a block and a half from the L stop. There are lots of restaurants and shops nearby.

Leisure Self

10/10

Exceptional

22 Sep 2025

Andrea

Nothing fancy, but I'll be back. Very safe and cozy.

Leisure Family

8/10

Excellent

12 Sep 2025

Brooke

Great location. Cheap room. We knew the room would be small. We wanted a clean place to sleep near Chinatown. This place is a block from the subway (L) station. It’s right off one of the main shopping streets in old Chinatown. It’s in an old building which was less clean than I would have liked but not dirty. Linens were clean. It was pretty quiet. We will definitely stay here the next time we are in Chicago.

Leisure Partner

2/10

Poor

11 Sep 2025

Paul

Felt dirty,no parking

Leisure Self

4/10

Poor

09 Sep 2025

Scott

My room clearly had not been cleaned before i got there. Trash and tooth brush left behind, towels on floor. Probably should have complained. Wifi worked well at least.

Business Self

2/10

Poor

08 Sep 2025

Sreyneth

For that price, should at least have one bottle of water. The bathroom have only one roll of of toilet paper. The other that is gone, they didn’t even take it out. The bathroom condition doesn’t look good.

Family

2/10

Poor

03 Sep 2025

Destiny

The room was not clean. It was nasty. The bathroom has mold in the showers. The ac unit barely worked and when it did it let out a loud ear piercing noise. There was a pill in the floor when I got there. (That's how I know they didn't clean also) There was garbage that was left in the hall way for 2 days.. On my last night I finally found what I was getting bit by, luckily I didn't see bed bugs but it was fleas. I got one and showed the night time clerk and he just shrugged his shoulders and kept asking me if I was scared of it. Like no sir I'm not scared I just don't want to be bit by it. I went for a concert and arrived late that night. They offered to change rooms but I didn't want to risk moving my stuff to a room potentially worse than what I was in. I had a couple hours my left before check out so I toughed it out and told the morning front desk. He did offer a little compensation. He was nicer and more understanding than the night time clerk. But if you thought like me and wanted to stay more budget to spend more while in Chicago do yourself a favor and spend a little more for another one.

Leisure Self

4/10

Poor

01 Sep 2025

Verified traveler

You're paying only for the location in the city

Where do I begin.. The positives - the two younger front desk staff; they were fantastic in accomodating needs where they could. And no bed bugs found in any of the beds we checked! The rest pretty much goes downhill. We checked in, having booked a room with 2 queen beds and were immediately asked to switch to use two seperate rooms. We declined as we were two females travelling together. The first room we were given (101) was terrible (dirty, extremely stained sheets, garbage on the carpet, dirty and run down bathroom, stains on walls everywhere). I went down and asked for new sheets, ended up complaining the room was disgusting overall and the lady offered to let us switch rooms. We went to the next room and it was... better. Still dirty and the beds were just cheap futons but the sheets were clean. The bathroom was dirty with borderline traumatizing showers, stains on walls everywhere but we didnt have a choice and had to stay here. The second night we asked for a two extra blankets (the ones on the bed are SUPER thin) and a pillow - they were only able to accomodate ONE extra blanket and no pillow lol. I was given some extra sheets bundled up instead. The walls of the hotel are super thin, you can hear everything and to store food there is a communal fridge. The morning we left, there were people sleeping in the public lounge in a sheet bedroom. I would never stay here again but we made it work as it was the cheapest for the location and proximity to downtown Chicago.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

DION

I felt very comfortable

10/10

Exceptional

23 Aug 2025

Marc- bonel

Good

2/10

Poor

20 Aug 2025

Khai

Absolutely nothing provided, no toilet paper even a bar soap or anything.

Self

8/10

Excellent

20 Aug 2025

Foh Fat

Central location and convenience to trains and restaurants

Business_and_leisure

2/10

Poor

19 Aug 2025

Matthew

It was gross and horrible and I wouldn't recommend it to an enemy.

4/10

Poor

16 Aug 2025

Deana

not a fan of the shared bathroom for rooms, toilet paper was used, and overall cleanliness was very poor. the bed was comfortable enough to sleep on.

Leisure Partner

2/10

Poor

06 Aug 2025

Verified traveler

Roach city

Room wasn’t ready when we arrived for check in, and when my partner went to the front desk to grab a remote the Indian receptionist guy made a super uncomfortable and inappropriate remark to her. There was roaches on the stairs for multiple days and overall just a filthy establishment.

Partner

8/10

Excellent

31 Jul 2025

Aaron

No frills hotel room with a reasonable price for Chicago and a great location to walk downtown. Also has parking very near for Chinatown at 18.99 for 24 hrs.

Leisure Family

8/10

Excellent

24 Jul 2025

Pius

It’s OK

2/10

Poor

22 Jul 2025

Willie

A dump

Checked out same day place is a dump

Partner

2/10

Poor

17 Jul 2025

Andrea

Bedbugs. My friend woke up with many bites. I’d actually like to request a refund. This is inexcusable. I have photos if you need them.

Leisure Friends

8/10

Excellent

13 Jul 2025

Rachid

Good need work on cleaning and fix AC is hot and upgraded

Leisure Family

8/10

Excellent

11 Jul 2025

William

I go there often I like the location and the quiet room. The staff is polite.

Leisure Self

6/10

Pleasant

06 Jul 2025

Natalie

Front desk was not always friendly or quick to respond when we walked up for help. WiFi worked some of the time. Our room was very outdated and slightly dirty with very outdated furniture and one very thin blanket. The location was great being in Chinatown and it felt safe overall. Definitely a cheaper option than other hotels located near downtown Chicago but nothing special. The front desk did allow us to check in 40 min early which was nice!

6/10

Pleasant

02 Jul 2025

tyler

Room was small tv had self remote and was super small and staff could have been busy

6/10

Pleasant

29 Jun 2025

Chris

You get what you pay for, if you just want a place to shower and sleep at night this is it. This is obviously not a 5star hotel but it’s in the center of China town which makes it a prime location. Bring your own soap/body wash/ shampoo our room did not have any. Besides that it was okay. 3/5

Leisure Friends

2/10

Poor

29 Jun 2025

Alejandro

Woke up to roaches in my bathroom and on the floor by the front door, very unclean conditions

Leisure Self

4/10

Poor

25 Jun 2025

Verified traveler

One night enough.

I had sheets on the hallway close to my door from check in to the next morning that I left. They had added a fresh coat of paint on the hallway, the smell was horrible.
You would expect the sockets by the bed close, this was not the case, I had to get up from the bed to plug my charger and switch the room light on or off.

Business

6/10

Pleasant

25 Jun 2025

Chelsey

It was a little small but clean.

Leisure Friends

6/10

Pleasant

24 Jun 2025

Galia

Cumple con tener un lugar para dormir y ya, el staff es amable y eso hace una experiencia agradable el check in y el check out pero no hay elevador y las escaleras son muy estrechas, la vista de las habitaciones es bastante terrible y las instalaciones no están en muy buen estado. La ubicación es lo bueno de este hotel.

Leisure Self

6/10

Pleasant

23 Jun 2025

Verified traveler

Fine

It’s fine service and quality with the price in Chicago. Staff tried to clean the stairs and public area as they can but sometimes other customers dropped their food on the stairs. Others’ doors and the fire department nearby were little noisy at night but might not be a regular issue (unsure if it’s because I travel over the weekend). One of the pillows was not clean but the pillow case was ok. Positive things about it would be the food options around are pretty nice, many shops, close to the train, and a walkable distance to a nice park.

Business

6/10

Pleasant

22 Jun 2025

john

no frills property. scattered food on the stairway and took 3 days before it was cleaned. get what you pay for.

Business Family_with_children

6/10

Pleasant

15 Jun 2025

Rebecca

The hotel was great value and near to the Cermak subway station (walkable), in Chinatown. There are lots of eateries and various gift shops and supermarkets nearby too.
The hotel is dated, despite signs everywhere that stated the fine for smoking and local bylaws, the hotel and our room stank of cigarettes. The room was basic but the bathroom was spacious and clean. The receptionist lent us a plug so that we could charge our phones, as we'd hoped they might have USB charging points, we were advised that this was an old hotel and didn't have such things. For a base to explore other parts of Chicago, this is a great value hotel but you get what you pay for and whilst the bedding was clean, the bathroom clean (with some free toiletries) it did feel grubbier, with the strong smell of stale cigarette smoke. However,the hotel met our needs for the 1 night that we stayed

Leisure Partner

8/10

Excellent

13 Jun 2025

Lynda

When we checked in, we were told that we are on the 3rd foor. Problem was, no elevator. I nor my sister could keep going up and down the stairs. The good thing was that the front desk person went out of his way to put us in a 1st floor room after the 1st night.

Leisure Family

6/10

Pleasant

12 Jun 2025

JOCELYN

The room was ok. The bed was clean and comfortable. The only problem was no sound on the TV.

Self

4/10

Poor

09 Jun 2025

Yulisa

Save yourself the trouble and just pay the extra money for a better hotel, this place is so incredibly shabby and run down. Looks like it was last cleaned in 1947.

8/10

Excellent

09 Jun 2025

Claire

Great location near CTA Red Line station. Fun neighborhood. Could use some sprucing up, lots of peeling paint. Great deal for being so close to downtown and McCormick Place. No amenities, but there are properties going for 3-4 times the daily rate if that's important for your stay.

Leisure Self

6/10

Pleasant

07 Jun 2025

Lorena

It’s one of those hotels where you can’t be mad at the quality because of the price. It’s in a good location for a good price, so I can’t complain too much. Cleanliness would probably be my biggest complaint as every aspect of the hotel room was dirty or old. The sheets were extremely dirty and old, and the door was busted up in quite a few different ways.

Leisure Partner

2/10

Poor

05 Jun 2025

Jolene

We stayed at this hotel -- and I use that term so very loosely -- because other hotels that we usually stay at were going for $750 a night or more. \"How bad could it be?\" we asked.

Reader, be prepared to reevaluate all of your life choices if you decide to book a room here.

First, it's a four-floor walk-up, with uneven, narrow stairways. Our room had a rickety bed with a small blanket that didn't remotely cover my 6-foot husband. There was a chair, table and tiny TV crowded up against it. Stains all over the walls and the drape that covered our one, cracked window overlooking a depressing alley. We checked for bedbugs and surprisingly found none.

In the bathroom, there was a tiny round toilet, a shower that only spat out water unwillingly, and a single used bandaid on the floor. Enjoy using your hand towel as a washcloth, because that's as close as you get.

Want coffee? There's some Folgers' crystals and a hot-water option on the fountain in the \"kitchen\" area, which at times even has water available. There are abundant signs warning you not to steal food out of the single refrigerator. And still more signs telling you that you are being surveilled.

Don't worry about the housekeeping staff damaging any of your belongings -- our room wasn't touched during our three-night stay.

China town itself is amazing. You will be tempted to ignore your gut and stay at this hotel, which passed \"shabby\" about 20 years ago.

Reconsider. We cheaped out, and we paid the price.

Leisure Partner

6/10

Pleasant

03 Jun 2025

Ravi

Ok okay, not so great

Business

2/10

Poor

02 Jun 2025

Cindy

Oh my goodness what a dump!! The air conditioner didn't work right, water barely worked in the shower,
No elevator and our room was on the third floor. Our view from our window was a dirty alleyway with garbage all over. We only went there to sleep since we were at a concert, but the bed was so horrible we never slept ! What a nightmare!

Leisure Partner

8/10

Excellent

01 Jun 2025

William

Quiet and close to good food and bar.

Leisure Self

6/10

Pleasant

29 May 2025

Anthony

It's a decent place to stay for the night

2/10

Poor

27 May 2025

Regan

Sooooooo grosss ac blew out dirt bed bugs smelly and outdated rooms. Didn’t even stay left early

Partner

2/10

Poor

26 May 2025

Myron

Dirty property, no fresh coffee, no working heat, no wash cloths.. Spend a few more bucks and get a decent hotel, this one sucks big tome

Business_and_leisure Self

4/10

Poor

24 May 2025

Edgar

Some rooms needs remodeling.

Business_and_leisure Family

4/10

Poor

23 May 2025

Angela

For the price all I expect is a semi-clean room and a hot shower. The hot water went out, and would not be back on until the Monday after we left \"at the earliest.\" The front desk staff could only offer us \"$20 per night we were effected\" which didn't include the day we checked out. No one notified us the hot water was out and would remain out. We waited several hours for the hot water to come back on before we complained and asked what was going on. The manager was not on the premises. There was no offer of passes to a local gym or to be moved to another hotel. Lack of access to hot water is unhygienic and unsafe. We had to cut our trip short and drive home just to feel clean. If I didn't want a shower, I would have gone camping.

Leisure Partner

10/10

Exceptional

16 May 2025

irving

I liked this hotel because it has what I need

2/10

Poor

13 May 2025

Jeremy

Do not stay here

Place was a dumpster fire. Condition was soo horrible. Exposed wires. Holes in wall. Trim coming off. The dust catcher on a/c was disgusting. Smoke alarms on floor not working. 1/2 a roll of toilet paper was all we had.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Marvel

This as a cute little place glad we stayed

6/10

Pleasant

21 Apr 2025

Amber

Workers were very nice

Leisure Self

6/10

Pleasant

18 Apr 2025

Noah

Room was at an affordable rate. Downtown Chinatown area was very close by so you could walk from the hotel to shop end eat at a variety of establishments. With there being no elevator, getting a 3rd floor room was a bit tiresome going back and forth especially with how tight the stairway was. Walls were very thin so I pretty much heard my neighbors on the opposite end of the hall of the same floor and nearly all the commotion outside. There was only 1 worker at the front desk at all times and they weren't too helpful when it came to knowing parking accommodations. I'd recommend this property if you're in town for the weekend and didn't bring your own vehicle as parking is either at a nearby parking garage, a communal parking lot, or utilizing a 3rd party app to park your car overnight. All the rooms share a kitchen and fridge so that can be a big turnoff for people who intend to bring in leftovers or preparing food while staying.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Corrin

Easy access to downtown and Chinatown. The hotel was lovely and if you grew up in these kind of communities you’ll be a ok. However don’t go in expecting a standard hotel experience! There were certainly stains on the wall and perhaps mold in the showers. But the bed was soft and the location great and the front desk staff lovely.

Business Self

10/10

Exceptional

14 Apr 2025

Ronald

Fine for the price.

This is a place totally in flux. For what I paid. Amazing location. It was a fine room. But super budget. My room was cleanish but the sheets were tattered, the bathroom was rough, but this is definitely a property where they are making an effort. Excited to see the future for them.

Business

2/10

Poor

14 Apr 2025

Eric

0 out of 5 stars would not recommend

well... there was no elevator to get to the upper levels, and the stairwells were so narrow that if someone was going the opposite direction as you one of you had to back up to another level to allow one of you to get through at a time. The room was not clean. there was probably an inch of dirt on the baseboards and there were remnants of food under the bed from a previous guest. The mattress pad was stained by lord knows what. I wish I could make this stuff up and I should have taken photos but it was room 208. When I ran the water in the bathroom the ceiling leaked onto the floor. The tv did not work the first night, (they did fix that) there was also no parking available at this hotel you had to park in a lot a ways away or get lucky and find a street parking spot.

Self

10/10

Exceptional

13 Apr 2025

Sonya

The staff was so nice and helpful for our whole stay , the room was spotless and comfy. And what a wonderful area of culture to stay in. Absolutely recommended to everybody.

Leisure Family

10/10

Exceptional

11 Apr 2025

Crista

Good.

It was exactly what I paid for. Friendly staff.

Self

10/10

Exceptional

02 Apr 2025

Fnu

Location easy for eating because in Chinatown.
Parking is very easy & free but must look sign.
Highly recommend it & I will come back again .

Business

2/10

Poor

31 Mar 2025

Nathalia

Room very dirty

Leisure Partner

2/10

Poor

31 Jan 2025

Ebony

Therapeutic hairs all over the shower in the bathroom the towels weren’t clean the sheets weren’t clean that quilt wasn’t clean

Leisure Family

10/10

Exceptional

25 Jan 2025

Luis

Good night

10/10

Exceptional

14 Jan 2025

Micaela

Very sweet

Everyone is very sweet

Business

6/10

Pleasant

09 Jan 2025

Charles

A good spot, if needed.

I appreciated the room. Nowhere do I recall seeing that it doesn't have an elevator, so isn’t accessible, and the front desk staff did not assist with wifi or how to use the heating in the room.

In the morning I saw that one of the MANY papers they had on the front desk mentioned the wifi, but again, no mention of it by the front desk staff the night before.

I had to look up the heating system online to figure out how to turn it on and use the remote for it. A cheat sheet would have been nice for people less savvy.

The room itself was fine. There were burn marks on the curtain and the desk looked rough, but generally speaking it was a room to fall asleep in.

If you’re looking to stay a night, you’re probably fine. However, if you have even a weekend stay planned, you can do better.

Self

4/10

Poor

07 Jan 2025

Fiona

At first they didn’t even give us the correct room which should have had two beds and it only had one. The first room didn’t even have power in the main room and there were two open beer cans on the table. It didn’t even seem clean. When we got the correct room it hadn’t even been clean there were Dirty wrappers from whoever was there last and there wasn’t even toilet paper in the bathrooom. It was gross and we were worried the sheets weren’t even clean. Don’t go here it’s gross

Leisure Partner

2/10

Poor

01 Jan 2025

Manoj

They didn’t clean the room or bathroom at all. There was a lot of hair and dirt in the bathroom, and there were many items left behind by previous guests in the bedroom.

Leisure Partner

6/10

Pleasant

19 Dec 2024

Steven

Ok but gotta be in by 11pm or it's an additional charge,and can't move freely in and out of the building. other than that it's what you pay for.

10/10

Exceptional

16 Dec 2024

Pao

For the money it was worth. Simple and it has a bed shower and toilet. And it's at the heart of Chinatown that's all we were asking for parking if you park on the street it's free otherwise it public parking

Leisure Family

10/10

Exceptional

06 Dec 2024

patricia

It's okay.

Leisure Self

2/10

Poor

05 Dec 2024

I had been in this hotel 10 years ago, it was a okay hotel, not fancy but clean. Now, it seems having changing to another management company and it is very dirty, for example, completely broken window shade for the bathroom, dirty and unchanged linens for new customer (found hairs in bed from previous customer who sleep the same bed). Very noisy at midnight due to very poor insulation of the walls. I will not come back to this hotel and not recommend any one until they make a fundamental change.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2024

Cory

The Best Value in Downtown Chicago

The staff was both kind and professional. The hotel is in a great, walkable location, surrounded by a plethora of diverse and delicious restaurants. It is close to the Red Line for quick, easy access to the rest of Chicago; the Loop is only one stop away. Combined with the price, I haven't found a better value in downtown Chicago.

Self

10/10

Exceptional

09 Nov 2024

Paula

Shower was dirty. Carpet in room needed to be vacuumed.

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Nafisa

Staff were very friendly

Business_and_leisure Self

4/10

Poor

29 Oct 2024

Magda

Está sucio y muy chiquitos los cuartos demasiado pequeños 👎

Leisure Partner

8/10

Excellent

22 Oct 2024

Maria Amparo

Te a and coffee in the lunge which is welcome. Microwave to warm your meal room service need to improve . Convenient location to mc cormic place

Business Self

8/10

Excellent

21 Oct 2024

Claire

Although the building is old, the location is great, it's quiet, the WiFi is good, and it's reasonably priced.

The hotel is a block and a half from the Cermak-Chinatown CTA L stop, which provides great access to just about everything Chicago has to offer. Despite what you might have heard, traveling on the CTA is quick, cheap and safe to most places. As with any city, there are places to avoid, ask a native or a cop if you have any doubts.

You're not going to be spending a lot of time at the hotel when you're awake, so the lack of amenities (no coffeemaker, no mini fridge, no microwave, etc.) can be overlooked, unless you're fussy. In that case, there's a Springhill Suites 3 blocks south on Wentworth.

There are many good places to eat, and not just Chinese food. There are also a lot of interesting little shops, some with kitschy goods and others with better merchandise, which makes it fun to stroll down the street and take a look. You never know what treasure you might find.

Leisure Self