Chinatown Hotel SRO Ltd.

United States , Chicago - IL
CHICAGO , 214 West 22nd Place
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100 reviews shown

2/10

Poor

16 Jun 2026

Dipak

I booked the property for $145 per night, that is quite high with respect to this hotel's ambiance, cleanness and amenities provided.
It should not fall into hotel category, it should be hostel. The bedsheet, chairs and comforter are not cleaned. Here and there stain marks are there.

I am totally disappointed with this stay, I will call expedia separately to discuss on the same. They should verify before enlisting any property into there website.

Terrible experience!! Waste of money

Partner

2/10

Poor

16 Jun 2026

Noa

There was a smell of cigarette smoke mixed with bleach everywhere including the room. The bed was squeezing and not comfortable, and there were random screams from outside of the room.

Self

2/10

Poor

15 Jun 2026

harish

There was no toilet paper in the restroom and no basic amenities were provided. The room had a moldy smell to it. And there is no elevator.

Family

2/10

Poor

15 Jun 2026

Shiva

Dirty sheets, old old bed and furniture. The property reeked of pot. Disgusting

Self

10/10

Exceptional

09 Jun 2026

Andrew

Great location

Family

2/10

Poor

08 Jun 2026

Lance

I should have read thr previous reviews because I was extremely disappointed with the condition of my room. The cleanliness, maintenance, and overall guest experience were far below what I expect from any hotel. I checked in later in the day and wqs too tired to go through the hassle of finding another hotel and I was only at this one for one night.
Issues I encountered included:
Multiple visible stains on the mattress and box spring.
Yellow/brown stains on bedding and pillows.
Hair left on the bedding.
Food (peanuts) left on the floor near the bed.
Dirty, stained walls and light switches.
Chipped and damaged furniture.
No toilet paper provided in the room upon arrival.
The air conditioning remote was difficult to operate and came with no instructions, making it frustrating to adjust the room temperature.
The room felt neglected and poorly maintained. Cleanliness is one of the most basic expectations when booking a hotel, and unfortunately this property did not meet that standard. Based on this experience, I cannot recommend this hotel and would not stay here again.

Self

4/10

Poor

08 Jun 2026

Jose

If we were to spend more time at the hotel and less outside, this hotel would be fine as long as you don’t care about refrigerator or microwave toiletry items. It felt very dirty. If you wanted something, like a toilet paper that was missing from the room or extra pillows, prepare to walk downstairs to get it yourself from the front desk. They have no one coming to give it to you.

Partner

2/10

Poor

05 Jun 2026

Bradley

Building smelled bad. Walls were dirty. The bed had dirty sheets with a variety of different hairs. Did not stay the night. Booked another hotel and left.

Self

8/10

Excellent

03 Jun 2026

Corbin

fgfffffffgggggggg gggggggggg

Self

6/10

Pleasant

01 Jun 2026

Lorenzo

I stayed at this hotel in Chinatown, and overall, it was a solid home base. The room and the bathroom were both surprisingly roomy, and there was plenty of hot water, which was great. The A/C worked all night perfectly, and the location felt safe and convenient—close enough to downtown that we walked there a couple of times (about a 60 minute walk).
However, the maintenance really stands out as a weak point. It’s not that the place is neglected, but it’s clear professionals haven't done the maintenance. They honestly need to bring in a pro team to handle upkeep and maintain the facility's value. There was also a cigarette smell in some of the hallways from time to time, which wasn't ideal.
Comfort was okay for the price, but a little more professional attention improve the facility.

2/10

Poor

01 Jun 2026

guillermo

Is in a good location but the beds and bathrooms are stinky and full of wierd stains definitely pay a little more and go anywhere else

Partner

2/10

Poor

28 May 2026

Michael

Bad experience. Staff terrible. No air conditioning. I do not recommend it at all.

6/10

Pleasant

25 May 2026

Daniel

Not very nice but pretty darn cheap.

Self

6/10

Pleasant

25 May 2026

Pranesh

If you are just going for slipping and want budget room closer to chicago downtown.
Dont expect much

Business Friends

4/10

Poor

25 May 2026

Nayely

Entregar la habitación limpia, sobre todo las cubrecamas

Partner

10/10

Exceptional

24 May 2026

Jason

Great no frills stay.

Self

4/10

Poor

21 May 2026

The room smelled bad, the furniture was old, dirty, and noisy. Its only advantage was that it was cheap.

Self

10/10

Exceptional

19 May 2026

Timothy

Self

2/10

Poor

18 May 2026

Amin

Do not stay here no matter how enticing the price might be. This establishment needs to be shut down, demolished and rebuilt if they want to continue. The worst experience I’ve had in a hotel in terms of its condition. Rooms stank of piss, bathrooms were dirty, sheets were stained, pillows were flat, dead bugs everywhere, walls had random spots of paints along with the door which definitely indicates attempted break ins. Everything was cheap, broken or both. As a dude I can stay anywhere and not really care but if I’m going to pay to be there this establishment is not even worth a penny. DO NOT STAY HERE NO MATTER WHAT THEY TELL YOU OR WHAT PRICE YOU SEE! It’s way worse in person. Options but budget travelers maybe few and far between but this place is not the answer.

Family

6/10

Pleasant

17 May 2026

Wayne

This hotel is very basic. There are a lot of restaurants nearby.

2/10

Poor

15 May 2026

Stacey

It was dirty and there was a rat

Partner

2/10

Poor

10 May 2026

Jennifer

Refused my registered service dog and I at the door and then refused to refund me. Stated they are adhering to their cancellation policy which I super did NOT cancel. I was told tough luck I should have read the policies more carefully. My dog is in fact registered with the ADA and yes I sure did present my card for proof. Super not worth the price. Same price you get a much better bang for your buck at Dorothy’s bed and breakfast. I would never ever try to stay here again

Partner

2/10

Poor

08 May 2026

David

Room wasn’t ready until 3 hours after my available check in. It is just a run down small hotel with no updates. Sheets, pillow cases, and floor was filthy. I took 1 trip to the room and knew there was no way I was staying. To the managers credit, he did ok a refund.

Self

8/10

Excellent

05 May 2026

Haritha

Easy downtown access . Friendly staff .

6/10

Pleasant

28 Apr 2026

Robert

No elevator should be in bold. I had a bike with me and the narrow stairs were tough. Room's carpet looked like my friends rugby house floor after 3 years of not vacuuming and partying. Front desk saw me with a bike and still gave me a top floor room. Lady wandering the hotel knocking on all the doors looking for a relative she hadn't seen in years. It was OK for the money. Next time I'll spend a little more and stay where they clean things. Maybe even a fridge in the room.

Self

8/10

Excellent

22 Apr 2026

Victor

Very good for the price. In the heart of Chinatown. The bathroom, bed sheets and towels were clean. Pretty quiet for the most part. Would stay again.

Self

6/10

Pleasant

14 Apr 2026

Quang

Parking should be at public parking. Fee is ok

Partner

10/10

Exceptional

12 Apr 2026

Azspien

It was wondeful only thing is i wish there were smaller fridges in the room but not a big deal. The mangers was really wonderful.

Self

6/10

Pleasant

30 Mar 2026

Clint

Amazing location. Not a bad place. If you need a clean safe place with nothing fancy it works. Solid stay for the price.

Self

2/10

Poor

23 Mar 2026

Zachary

This was hands down the worst hotel I've ever seen. Mattress was covered in piss stains, there was puke on the computer desk, the blinds were broken, dresser was missing drawers, the bad frame was straight up made of 2x4's, and the dude at the front desk was on a personal call the entire time he was checking me in. They also offer you a free can of Coke if you give them a 10/10 review. So desperate. I'm trying to get a refund right now because we refused to stay there under such conditions. STAY AWAY FROM THIS PLACE.

Partner

8/10

Excellent

21 Mar 2026

Cameron

It was a room

8/10

Excellent

21 Mar 2026

Bryant

Lots of restaurants nearby.

10/10

Exceptional

21 Mar 2026

iara

It was great for the price

Partner

6/10

Pleasant

15 Mar 2026

Corbin

It was very cold in the room. The air conditioning definitely works! The water in the shower was very warm and nice. The bed could use a thicker comforter or at least an extra blanket. Overall, I don’t know what I expected given the price.

Friends

10/10

Exceptional

06 Mar 2026

Dan

Clean

8/10

Excellent

20 Feb 2026

Michael

The hotel is safe and FOR THE PRICE it was mostly clean, except under the bed. Fixtures and the hallways show wear and water pressure was a little weak, but shower was hot. If the room rate was typical for Chicago, it would have been disappointing. So that needs to be considered.

Self

6/10

Pleasant

14 Feb 2026

Bianca

It was okay

4/10

Poor

10 Feb 2026

Lucas

The room was dirty, there was a lot of trash behind the bed and the night stand. The smell is really bad too.
Staff was really good

Business Self

10/10

Exceptional

01 Feb 2026

Louis

Great rooms With upgraded, Recently Renovated!

Business

10/10

Exceptional

31 Jan 2026

Corbin

8/10

Excellent

15 Jan 2026

Corbin

6/10

Pleasant

13 Jan 2026

Nicholas

Great for roding the cta

Leisure Self

10/10

Exceptional

06 Jan 2026

Hannah

Get what you pay for!

Friends_and_family Friends

6/10

Pleasant

02 Jan 2026

Diana

Room was ok not too clran not too nasty but a little cold.

Leisure Partner

8/10

Excellent

31 Dec 2025

David

It was an older hotel, but maintained and clean. The heater in my room did not work, but the staff moved me to a different room immediately. Staff was nice and very helpful.

Leisure Self

8/10

Excellent

29 Dec 2025

Jana

You get what you pay for.
No amenities
Clean American Airlines

Self

10/10

Exceptional

18 Dec 2025

Luis

Excellent

Friends_and_family Family

2/10

Poor

17 Dec 2025

Maine

Horrible stay. There were large cockroaches.

Had to request three different rooms. My pregnant wife refused to stay in the room and stayed in the car.

10/10

Exceptional

08 Dec 2025

Corbin

10/10

Exceptional

03 Dec 2025

Corbin

10/10

Exceptional

01 Dec 2025

Eric

Clean room, kind staff!

10/10

Exceptional

30 Nov 2025

Anthony

Friendly staff and heater was working great

10/10

Exceptional

30 Nov 2025

Corbin

Clean & neat

6/10

Pleasant

13 Nov 2025

Joshua

The room was clean as we entered and the shower all hot and clean. So the staff was great and helpful, although I did miss the the clue of ownership being in the small lobby at any time. But I understand that whats management is for. The time was spent minimal in room. I would go back and see family in the region.

Business Family

2/10

Poor

09 Nov 2025

Koushik Goud

Room was terrible, lights were not working and the water pressure was low. Too much disturbance at night, couldn’t sleep well

Leisure Family

8/10

Excellent

21 Oct 2025

Thomas

Chinatown was a very beautiful area.

Leisure Self

6/10

Pleasant

20 Oct 2025

Claudio Andrés

Clean room.

Business Self

8/10

Excellent

14 Oct 2025

Comlan

Friendly

10/10

Exceptional

29 Sep 2025

Anthony

Lots of affordable parking in the area and right by the red line

Leisure Partner

6/10

Pleasant

29 Sep 2025

Donald

Affordable

Leisure Family

2/10

Poor

28 Sep 2025

Lucia Fernanda

We reserved a 3 night stay and we couldn’t sleep there at all, the room was so nasty and dirty that we needed to go to another hotel, never book here!

10/10

Exceptional

25 Sep 2025

Claire

It's not a palace, but it's safe, clean and quiet. It's in Chinatown, a block and a half from the L stop. There are lots of restaurants and shops nearby.

Leisure Self

10/10

Exceptional

22 Sep 2025

Andrea

Nothing fancy, but I'll be back. Very safe and cozy.

Leisure Family

8/10

Excellent

12 Sep 2025

Brooke

Great location. Cheap room. We knew the room would be small. We wanted a clean place to sleep near Chinatown. This place is a block from the subway (L) station. It’s right off one of the main shopping streets in old Chinatown. It’s in an old building which was less clean than I would have liked but not dirty. Linens were clean. It was pretty quiet. We will definitely stay here the next time we are in Chicago.

Leisure Partner

2/10

Poor

11 Sep 2025

Paul

Felt dirty,no parking

Leisure Self

4/10

Poor

09 Sep 2025

Scott

My room clearly had not been cleaned before i got there. Trash and tooth brush left behind, towels on floor. Probably should have complained. Wifi worked well at least.

Business Self

2/10

Poor

08 Sep 2025

Sreyneth

For that price, should at least have one bottle of water. The bathroom have only one roll of of toilet paper. The other that is gone, they didn’t even take it out. The bathroom condition doesn’t look good.

Family

2/10

Poor

03 Sep 2025

Destiny

The room was not clean. It was nasty. The bathroom has mold in the showers. The ac unit barely worked and when it did it let out a loud ear piercing noise. There was a pill in the floor when I got there. (That's how I know they didn't clean also) There was garbage that was left in the hall way for 2 days.. On my last night I finally found what I was getting bit by, luckily I didn't see bed bugs but it was fleas. I got one and showed the night time clerk and he just shrugged his shoulders and kept asking me if I was scared of it. Like no sir I'm not scared I just don't want to be bit by it. I went for a concert and arrived late that night. They offered to change rooms but I didn't want to risk moving my stuff to a room potentially worse than what I was in. I had a couple hours my left before check out so I toughed it out and told the morning front desk. He did offer a little compensation. He was nicer and more understanding than the night time clerk. But if you thought like me and wanted to stay more budget to spend more while in Chicago do yourself a favor and spend a little more for another one.

Leisure Self

4/10

Poor

01 Sep 2025

Verified traveler

You're paying only for the location in the city

Where do I begin.. The positives - the two younger front desk staff; they were fantastic in accomodating needs where they could. And no bed bugs found in any of the beds we checked! The rest pretty much goes downhill. We checked in, having booked a room with 2 queen beds and were immediately asked to switch to use two seperate rooms. We declined as we were two females travelling together. The first room we were given (101) was terrible (dirty, extremely stained sheets, garbage on the carpet, dirty and run down bathroom, stains on walls everywhere). I went down and asked for new sheets, ended up complaining the room was disgusting overall and the lady offered to let us switch rooms. We went to the next room and it was... better. Still dirty and the beds were just cheap futons but the sheets were clean. The bathroom was dirty with borderline traumatizing showers, stains on walls everywhere but we didnt have a choice and had to stay here. The second night we asked for a two extra blankets (the ones on the bed are SUPER thin) and a pillow - they were only able to accomodate ONE extra blanket and no pillow lol. I was given some extra sheets bundled up instead. The walls of the hotel are super thin, you can hear everything and to store food there is a communal fridge. The morning we left, there were people sleeping in the public lounge in a sheet bedroom. I would never stay here again but we made it work as it was the cheapest for the location and proximity to downtown Chicago.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

DION

I felt very comfortable

10/10

Exceptional

23 Aug 2025

Marc- bonel

Good

2/10

Poor

20 Aug 2025

Khai

Absolutely nothing provided, no toilet paper even a bar soap or anything.

Self

8/10

Excellent

20 Aug 2025

Foh Fat

Central location and convenience to trains and restaurants

Business_and_leisure

2/10

Poor

19 Aug 2025

Matthew

It was gross and horrible and I wouldn't recommend it to an enemy.

4/10

Poor

16 Aug 2025

Deana

not a fan of the shared bathroom for rooms, toilet paper was used, and overall cleanliness was very poor. the bed was comfortable enough to sleep on.

Leisure Partner

2/10

Poor

06 Aug 2025

Verified traveler

Roach city

Room wasn’t ready when we arrived for check in, and when my partner went to the front desk to grab a remote the Indian receptionist guy made a super uncomfortable and inappropriate remark to her. There was roaches on the stairs for multiple days and overall just a filthy establishment.

Partner

8/10

Excellent

31 Jul 2025

Aaron

No frills hotel room with a reasonable price for Chicago and a great location to walk downtown. Also has parking very near for Chinatown at 18.99 for 24 hrs.

Leisure Family

8/10

Excellent

24 Jul 2025

Pius

It’s OK

2/10

Poor

22 Jul 2025

Willie

A dump

Checked out same day place is a dump

Partner

2/10

Poor

17 Jul 2025

Andrea

Bedbugs. My friend woke up with many bites. I’d actually like to request a refund. This is inexcusable. I have photos if you need them.

Leisure Friends

8/10

Excellent

13 Jul 2025

Rachid

Good need work on cleaning and fix AC is hot and upgraded

Leisure Family

8/10

Excellent

11 Jul 2025

William

I go there often I like the location and the quiet room. The staff is polite.

Leisure Self

6/10

Pleasant

06 Jul 2025

Natalie

Front desk was not always friendly or quick to respond when we walked up for help. WiFi worked some of the time. Our room was very outdated and slightly dirty with very outdated furniture and one very thin blanket. The location was great being in Chinatown and it felt safe overall. Definitely a cheaper option than other hotels located near downtown Chicago but nothing special. The front desk did allow us to check in 40 min early which was nice!

6/10

Pleasant

02 Jul 2025

tyler

Room was small tv had self remote and was super small and staff could have been busy

6/10

Pleasant

29 Jun 2025

Chris

You get what you pay for, if you just want a place to shower and sleep at night this is it. This is obviously not a 5star hotel but it’s in the center of China town which makes it a prime location. Bring your own soap/body wash/ shampoo our room did not have any. Besides that it was okay. 3/5

Leisure Friends

2/10

Poor

29 Jun 2025

Alejandro

Woke up to roaches in my bathroom and on the floor by the front door, very unclean conditions

Leisure Self

4/10

Poor

25 Jun 2025

Verified traveler

One night enough.

I had sheets on the hallway close to my door from check in to the next morning that I left. They had added a fresh coat of paint on the hallway, the smell was horrible.
You would expect the sockets by the bed close, this was not the case, I had to get up from the bed to plug my charger and switch the room light on or off.

Business

6/10

Pleasant

25 Jun 2025

Chelsey

It was a little small but clean.

Leisure Friends

6/10

Pleasant

24 Jun 2025

Galia

Cumple con tener un lugar para dormir y ya, el staff es amable y eso hace una experiencia agradable el check in y el check out pero no hay elevador y las escaleras son muy estrechas, la vista de las habitaciones es bastante terrible y las instalaciones no están en muy buen estado. La ubicación es lo bueno de este hotel.

Leisure Self

6/10

Pleasant

23 Jun 2025

Verified traveler

Fine

It’s fine service and quality with the price in Chicago. Staff tried to clean the stairs and public area as they can but sometimes other customers dropped their food on the stairs. Others’ doors and the fire department nearby were little noisy at night but might not be a regular issue (unsure if it’s because I travel over the weekend). One of the pillows was not clean but the pillow case was ok. Positive things about it would be the food options around are pretty nice, many shops, close to the train, and a walkable distance to a nice park.

Business

6/10

Pleasant

22 Jun 2025

john

no frills property. scattered food on the stairway and took 3 days before it was cleaned. get what you pay for.

Business Family_with_children

6/10

Pleasant

15 Jun 2025

Rebecca

The hotel was great value and near to the Cermak subway station (walkable), in Chinatown. There are lots of eateries and various gift shops and supermarkets nearby too.
The hotel is dated, despite signs everywhere that stated the fine for smoking and local bylaws, the hotel and our room stank of cigarettes. The room was basic but the bathroom was spacious and clean. The receptionist lent us a plug so that we could charge our phones, as we'd hoped they might have USB charging points, we were advised that this was an old hotel and didn't have such things. For a base to explore other parts of Chicago, this is a great value hotel but you get what you pay for and whilst the bedding was clean, the bathroom clean (with some free toiletries) it did feel grubbier, with the strong smell of stale cigarette smoke. However,the hotel met our needs for the 1 night that we stayed

Leisure Partner

8/10

Excellent

13 Jun 2025

Lynda

When we checked in, we were told that we are on the 3rd foor. Problem was, no elevator. I nor my sister could keep going up and down the stairs. The good thing was that the front desk person went out of his way to put us in a 1st floor room after the 1st night.

Leisure Family

6/10

Pleasant

12 Jun 2025

JOCELYN

The room was ok. The bed was clean and comfortable. The only problem was no sound on the TV.

Self

4/10

Poor

09 Jun 2025

Yulisa

Save yourself the trouble and just pay the extra money for a better hotel, this place is so incredibly shabby and run down. Looks like it was last cleaned in 1947.

8/10

Excellent

09 Jun 2025

Claire

Great location near CTA Red Line station. Fun neighborhood. Could use some sprucing up, lots of peeling paint. Great deal for being so close to downtown and McCormick Place. No amenities, but there are properties going for 3-4 times the daily rate if that's important for your stay.

Leisure Self

6/10

Pleasant

07 Jun 2025

Lorena

It’s one of those hotels where you can’t be mad at the quality because of the price. It’s in a good location for a good price, so I can’t complain too much. Cleanliness would probably be my biggest complaint as every aspect of the hotel room was dirty or old. The sheets were extremely dirty and old, and the door was busted up in quite a few different ways.

Leisure Partner

2/10

Poor

05 Jun 2025

Jolene

We stayed at this hotel -- and I use that term so very loosely -- because other hotels that we usually stay at were going for $750 a night or more. \"How bad could it be?\" we asked.

Reader, be prepared to reevaluate all of your life choices if you decide to book a room here.

First, it's a four-floor walk-up, with uneven, narrow stairways. Our room had a rickety bed with a small blanket that didn't remotely cover my 6-foot husband. There was a chair, table and tiny TV crowded up against it. Stains all over the walls and the drape that covered our one, cracked window overlooking a depressing alley. We checked for bedbugs and surprisingly found none.

In the bathroom, there was a tiny round toilet, a shower that only spat out water unwillingly, and a single used bandaid on the floor. Enjoy using your hand towel as a washcloth, because that's as close as you get.

Want coffee? There's some Folgers' crystals and a hot-water option on the fountain in the \"kitchen\" area, which at times even has water available. There are abundant signs warning you not to steal food out of the single refrigerator. And still more signs telling you that you are being surveilled.

Don't worry about the housekeeping staff damaging any of your belongings -- our room wasn't touched during our three-night stay.

China town itself is amazing. You will be tempted to ignore your gut and stay at this hotel, which passed \"shabby\" about 20 years ago.

Reconsider. We cheaped out, and we paid the price.

Leisure Partner

6/10

Pleasant

03 Jun 2025

Ravi

Ok okay, not so great

Business

2/10

Poor

02 Jun 2025

Cindy

Oh my goodness what a dump!! The air conditioner didn't work right, water barely worked in the shower,
No elevator and our room was on the third floor. Our view from our window was a dirty alleyway with garbage all over. We only went there to sleep since we were at a concert, but the bed was so horrible we never slept ! What a nightmare!

Leisure Partner