Name: Days Inn By Wyndham Calumet Park
Address: 12800 S Ashland Ave, Calumet Park, 60827, US

4/10

Poor

26 Jul 2026

Curt

They lied about free breakfast, internet, and big tvs in the rooms. The room was very old and dirty. Poorly kept building. Needs renovation badly.

2/10

Poor

17 Jul 2026

Brandon

This building needs to just be flattened and started again. It is most likely a place where people go to do shady or illegal activities. I’ll never be coming here again, thankfully.

Business

6/10

Pleasant

15 Jul 2026

Jean

did not get clean towels
trash was NOT emptied
staff was friendly

Friends_and_family Family

2/10

Poor

13 Jul 2026

Termayne

this place has roach and false advertising

2/10

Poor

13 Jul 2026

Tory

The reason we booked the hotel was for breakfast. They said they had breakfast and we find out all they have is coffee. 175 a night is not worth it. This hotel is ran down!! Trash everywhere, everything broke, no back to remotes batteries falls out. Refrigerator was rusted. Little tvs caulk was molded. Stay away for 175. I called for a refund!! I REPEAT STAY AWAY.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Juan Carlos

Low stars because u really can't give it more. Area... Nothing works. Things are broken in the room. The worth the $. But needed a place to stay.

Partner

8/10

Excellent

12 Jul 2026

Marlina

Better than expected and check in was a breeze

Partner

2/10

Poor

30 Jun 2026

Ariana

They need to be shut down immediately and remodel asap.

Partner

4/10

Poor

29 Jun 2026

Katherine

There were people outside just hanging out in the parking lot all night long. I’m talking like a group of 20-30 adults and a handful of kids running around the parking lot and touching everyone’s cars. The place is dirty. They don’t keep people from coming in and taking the elevator up to rooms. We had someone knock on our door at 11:30pm trying to sell us something. The rooms are run down and dirty. There were bloodstains on the sheet and inside the bathroom. I wasn’t expecting 10/10 but I’ve stayed in much cheaper places and had much better experiences. I paid $175 for zero sleep in a disgusting property because they wouldn’t refund me.

Partner

6/10

Pleasant

26 Jun 2026

Donald

As of now there is no breakfast but they do have coffee in the morning only. The room I was in had no phone no coffee maker there was a microwave

Self

2/10

Poor

21 Jun 2026

John

It was bad cigar burns in the blankets of none smoking room they wouldn’t even change them for me blow dryer didn’t work they charge you for breakfast and there is none in the morning I wanted some of my money back but I couldn’t even get checked out properly because staff never showed up to the window so I left my key on the desk and left

Partner

2/10

Poor

18 Jun 2026

Ariana

They need to be shut down immediately holes in the wall beds uncomfortable the whole hotel stank.

Partner

2/10

Poor

16 Jun 2026

Caleb

We were able to check in. When we got there. There was no power. And I couldn’t do anything on the booking app. Am not able to get a refund.

Family_with_children

2/10

Poor

15 Jun 2026

Brent

It was awful! When me and my daughter arrive from a basketball tournament. They told us our reservation was canceled due to no electricity. There was no call no email letting us know ahead of time. So we had no place to stay in Chicago. Not in a good part of town. I would never go to this place. There was no help empathy or sympathy from the front desk guy, he just said your reservation was canceled because we had no electricity horrible!

Friends_and_family Family

2/10

Poor

15 Jun 2026

Vanessa

This hotel is not in a good place...

2/10

Poor

14 Jun 2026

Jared

Dirty room, smelled awful.

Self

2/10

Poor

13 Jun 2026

Juan

Super bad customer w. Building hd no electricity

2/10

Poor

27 May 2026

Zuwena

This place was so dirty, the walls in our room, headboard, carpet. The bathroom was dingy and old. The refrigerator and microwave looked like they had been there since 1985.
I would not stay here again.

Friends_and_family Family

2/10

Poor

19 May 2026

Sheila

I honestly do not know how this hotel is operating at the price point they are charging.

I checked in during a sold-out weekend in Chicago and paid nearly the same price I later paid at a much nicer DoubleTree, which made this experience even more disappointing.

From the moment I arrived, the atmosphere felt uncomfortable and unsafe. The hallways, rooms, and overall condition of the property gave very little confidence in cleanliness or upkeep. I refused to sleep under the hotel sheets and ended up using my own blanket and pillow from home just to feel comfortable enough to rest.

The parking lot activity was strange, guests appeared to be lingering around in ways that felt unsettling, and at one point I noticed the lobby ATM was literally unplugged. That alone should tell you everything.

The overall vibe felt less like a hotel and more like a place people were just passing through temporarily with no management presence or standards being enforced.

I checked out early because my peace of mind matters more than “making it work.”

If you are traveling alone, with family, or for business, I strongly recommend spending your money elsewhere. There are far better options in the same price range.

4/10

Poor

20 Apr 2026

Al

Ok, didn't see a pool.

Self

4/10

Poor

15 Apr 2026

Priyadarshee

OK, so this is a Days Inn and not the Ritz, so review is normalized to expectations.

Why this property: needed a place to stay overnight passing through Chicago. The places downtown charge more for parking overnight than this place does for the room, so staying ~5-10 miles outside downtown didn't seem like a bad idea. If circumstances were different, I would not choose this place.

However, this place fell a bit short of what I expected from Days Inn, hence 2 stars.

Drive in. The property is located in Calumet park. The surroundings seemed a little beaten down, but not unsafe. Around Chicago, this is within what one might expect,

Check-in was good. The staff were helpful and asked us to repark where they could see our car on the security camera.

Room cleanliness. Beds and sheets were clean. Bathroom and countertop in the bathroom were clean. Carpet in the room, headboards, side chair were **not **clean or dusted. We chose to not use them. Prompted a bug check and beds were fine.

Condition of property. Like the neighborhood, the property looks beaten down. Doors, walls and elevators were looked old and worn. The bathroom had major amounts of caulk/putty around the sink, indicating intent of maintenance on the cheap. The bathroom door could not be locked.

Staff was friendly and offered coffee when I went down to ask for a bar of soap :-)

I've stayed at other Days Inns in better condition, but kudos to the staff to make the most of what the property offers.

Family_with_children

4/10

Poor

02 Feb 2026

Shadae

No heat

2/10

Poor

19 Jan 2026

Ronald

First off, it's under renovation. Even without the renovation, the place is totally deplorable from A to Z! The place should be condemned! I already talked to someone about the situation!

Business Family

2/10

Poor

28 Dec 2025

Jenna

Everything was bad.

Walked in to two homeless in the lobby and the front desk agent behind bullet proof glass.
Elevator was shaking more than a normal and making noises that made me worried. Got to our floor and hall lights were flickering. Inside the room the TV didn’t work, there was wires sticking out of the wall near the floor from an old phone jack, you couldn’t see through the peep hole, there was old McDonald’s left jn the microwave from the previous guests and hair in the shower.
I cleaned my own room. I heard noises all night and on more than one occasion it sounded like someone was attempting to open the door. I had to shove tissue into the peep hole worried. We were supposed to stay two nights and only were there one. We were out by 7:30. We booked here for the complimentary breakfast- which didn’t exist. It was coffee only and was told that they are working on updating online but they don’t do breakfast. Forgot something so called to check if it was there- they told me to call back 4 hours later. Tried multiple times and no one answered. Had to drive back and search floors till I found an employee. 0/10 do not recommend.

10/10

Exceptional

24 Nov 2025

Gokhan

Clean room

6/10

Pleasant

17 Nov 2025

Shavonne

It took a long time to check in even with a reservation and I saw a couple of roaches

Leisure Partner

10/10

Exceptional

02 Nov 2025

Victor

The hotel next to the property wasn't the best. They had heavy drinkers drunk breaking bottles glass in the parkkng lot.

2/10

Poor

01 Nov 2025

cliff

I woke with dead bed bugs on my sheets. I quickly washed took my clothes to laundry and went another hotel wear I showered again

6/10

Pleasant

21 Oct 2025

Harold

Needs to be updated

Leisure Family

10/10

Exceptional

19 Oct 2025

Cristina

Good

Leisure Family

2/10

Poor

16 Oct 2025

Susan

website said breakfast, was none, outlet for smoke detector
was there but no detector, asked about, told one would be put in, was not done. 5 nights maid only came in once to empty garbage only. Pictures on site shows much nicer, cleaner rooms that we had. Mold in bathroom, and very old counters with burn marks and caulking missing in many spots. Guy at the front counter did not seem to really care that we were not happy with our room.

Leisure Family

4/10

Poor

14 Oct 2025

James

There was no breakfast,
Hotel is old and not kept up.
Nothing like the photos

Business_and_leisure Family

10/10

Exceptional

01 Oct 2025

Penny

Great

6/10

Pleasant

23 Sep 2025

Abril

Stuff were broken in the room

2/10

Poor

21 Sep 2025

George

Not a good place

No breakfast n rooms not clean

Friends_and_family Family

2/10

Poor

20 Sep 2025

Bethani

Don't do it

The location was terribly run down, looked almost abandoned and when there was no one to be seen in the lobby - which was poorly lit and void of all furniture, we opted to take the loss on $$ and left to find a different hotel. Photos/website are nowhere close to the condition this location was

2/10

Poor

14 Sep 2025

lalace

Don’t stay here

1st these hotel looks nothing like advertised. There was police was a station outside and inside for security. The lobby had no furniture it smelled of strong chemicals. The room was old the carpet was dirty the chairs in the room were stained and peeling so was the headboard.. the dresser was filled with cigarette burns the lights didn’t work. The bathroom was a step above public bathroom. The shower curtain to small and more burns on the counter. No soap the black out curtains was nonexistent. And last but not least it was Roaches. I felt it was unsafe the people in other room was up at 6 am playing extremely loud music in hallways. It so much more to say but that suns it up.

Partner

2/10

Poor

06 Sep 2025

Arafath

Super dirty

Leisure Family_with_children

2/10

Poor

06 Sep 2025

Cristina Osorio

It is a horrible hotel, I thought since it was a chain hotel was going to be good just far, but is not only located in a really really shady zone of Chicago, we also felt unsafe within the hotel, the room smell to cigarettes, even though they wanted to charge us 20 DLS more for a smoke free room, when the hotel was listed as smoke free, the hotel offers breakfast in Expedia and their website, but they don’t have it available, not even a bottle of water. The room seems dirty, there was not even soup available, the AC was really loud, please don’t book this hotel, by any chance, I don’t think the reviews do it justice as to how horrible it actually is.

Leisure Friends

6/10

Pleasant

04 Sep 2025

Isaac

Accountablity

This is normally my go to place when I do my staycations , however this time I was with put tv for 2 1/2 days as they said it was due to the weather. I received no accommadations or anything. I dont believe thats good business. As a customer they should have took ownership and offered us somthing for the inconvience , like who wants to be in a room and cant watch tv

Friends_and_family Friends

10/10

Exceptional

04 Sep 2025

Kandrea

Always my go to spot

Leisure Partner

2/10

Poor

03 Sep 2025

Abhijit

This is the worst place every we stayed. I don't know how expedia listed this property on their website. very ditty room full of cigarette, vaping smell. Very old room, had holes in walls, dirty furniture, we were scared for bed bugs. I can go on and on about how bad the place is... The AC wasnt working in the room, they need to swap the unit. Very unpleasant, miserable, terrible experience...

Leisure Family

2/10

Poor

02 Sep 2025

Amanda

DONT STAY HERE!!!

No breakfast available which was a big factor when I chose a hotel. So false advertising on that one. Furniture in the room literally falling apart. No room service the whole time I was there despite multiple signs in the hotel including in the bathroom stating they would provide clean sheets and towels each day. And roaches running around the room. NOT a safe area AT ALL. Three cars were broken into the first night I was there.

Friends_and_family Family

2/10

Poor

02 Sep 2025

Kaylee

Highly wouldn't recommend this place to anyone. The whole place was dirty. The vending machines had no lights and only a handful of stock in them. In our room, there was black mold in the fridge, the bathroom was not clean (the bottom of the bathtub was pretty grey from other people's dirt (ew). The carpet had crumbs and stains all over it.The wifi doesnt work and direct tv didnt want to start at first. We had the tv on the whole time because we didnt know it would work later on and our last day we watched tv on our phone. Its not in the best part of town, 2 cars were broken into during our stay so take out everything you possibly can. It was advertised there would be breakfast. There was no breakfast. Overall it was a place to stay but you WILL be grossed out and uncomfortable the whole time you are here. If i could have changed hotels, I would have after our first day. Honestly i want some money back for all the amenities that were advertised and not given.

Leisure Friends

2/10

Poor

31 Aug 2025

Michele

Hotel had a weird smell. Rooms were very damaged and dirty. No free breakfast and gym as advertised and as for the free parking….6 cars in addition to mine had their windows smashed!!! That was the most expensive parking I’ve ever had!!! DO NOT GO HERE!!! Even the police said not to stay here!!!

Leisure Family

2/10

Poor

31 Aug 2025

Tashai J.

This property needs major renovations. We did not stay due to the terrible conditions. The pictures they show look nothing like the property.

Leisure Partner

2/10

Poor

30 Aug 2025

Clothildes

Tacky, Dirty and non-friendly Hotel

We were in town for our highschool reunion and because of time restraint I didn’t take pictures. But I promise, if you visit this site you will have the same conclusion! I was highly disappointed and embarrassed I booked this hotel and invited guests. Lease refund my two night stay, immediately. Your hotel pictures were bogus and you need to use real time picture of this dirty, molded and smelly hotel. The staff were just there not very attentive l. Thanks for your time.

Friends_and_family Friends

2/10

Poor

30 Aug 2025

Clothildes

Need to be demolish

Leisure Friends

2/10

Poor

29 Aug 2025

Bethany

We were not even able to stay at this hotel because of how dirty and unsanitary that it was

8/10

Excellent

25 Aug 2025

Isaac

I needed

Self

8/10

Excellent

24 Aug 2025

Caroline

The bathroom was very dirty. The hotel doesn't smell good. Also in the site it mentioned that breakfast was include but this is not true.
It is possible to have a compensation ? As we choose this hotel because they have the breakfast include.

Leisure Family

2/10

Poor

23 Aug 2025

Verified traveler

Never again

Quite possibly the worst stay I have ever had at a hotel. I was booked in for 4 nights and checked out after 1 night. Hotel was run down, broken fixtures and cracks in walls, lacked cleanliness. Hotel advertises breakfast included - there is no breakfast. I could not get out of there fast enough.

Friends_and_family Family

2/10

Poor

21 Aug 2025

Shuk Han Lisa

The condition is pretty bad in the hotel. Washroom is dirty. The carpet condition is bad that I don’t even want to take off my shoes.

Leisure Family

8/10

Excellent

21 Aug 2025

Natasha

Value hotel

The hotel wasn’t the big part of our trip, so we didn’t go all out. You get what you pay for here, don’t expect too much and you won’t be disappointed.

Partner

4/10

Poor

21 Aug 2025

Charles

Everything was old and outdated. The smell was depressing. The furniture was ripped/broken/burned. For the money I spent I felt totally ripped off. Who runs a business like that. The first thing the desk clerk said to me when I arrived was that the water was not working. He said the water would be back on in a few hours. I said how are you going to compensate me for my inconvenience, he said the manager told him not to compensate. I was like Wow!..Etc…when I went to the room I couldn’t believe it, I went back down and told them to give me another room. The new room was bet-ter but still sub-standard. I wish I could post pictures because I have plenty. I should get a refund…..

Business_and_leisure Self

2/10

Poor

19 Aug 2025

David

Bad odor
Front desk service man was nice however
Rooms damaged Badly upon arrival need repairs

Business_and_leisure

4/10

Poor

18 Aug 2025

Quincy

Stain and needs an update

4/10

Poor

18 Aug 2025

Tammy

Only one in our room paid for late check out, but was locked out of the room earlier than it was supposed to be. Took staff 45 minutes to let me back in my room, giving me 15 minutes to pack all my things when bringing us towels prior night it took the gentleman downstairs over an hour and that’s what I was calling twice very outdated vending machine was cold but filled no cold products so you get a frozen candy bar or cold chips.

Business_and_leisure Partner

2/10

Poor

15 Aug 2025

Suman

bad

Leisure Family

2/10

Poor

13 Aug 2025

Bhooshan

The hotel as well room condition was pathetic. The beds and towels had stains, towels were also torn. It was mentioned there is breakfast but breakfast was not available however they even did not have water in entire hotel. Lot of random people were roaming in parking as well lobby and lot of weird noises we heard in the other room. It was very unsafe and unhygienic specially since we were staying with small kids. Only good thing is we did not book this hotel for more than one night so we could leave in short time.

Leisure Family

10/10

Exceptional

12 Aug 2025

Melvina

Nice room

Family_with_children

2/10

Poor

09 Aug 2025

Katie

DO NOT STAY HERE

DO NOT STAY HERE! It is DISGUSTINGLY DIRTY!! Cigarette burns everywhere, in multiple rooms that we went into! The front desk is running SCAMS. They walk into the room after they knock, don’t give you time to get up and get to the door. Won’t give you pillows or towels without a fight. Mold in the showers. Curtains with giant holes in them. Glass in the carpet. No breakfast or gym like they’re advertising. Even if you’re staying here for one night SAVE YOUR MONEY AND GO SOMEWHERE ELSE. The fact that this is even an option on this website is disappointing.

2/10

Poor

06 Aug 2025

Beulah

No cups no coffee ice in refrigerator lost of ice window curtains falling off it’s a mess I have started here a lot never been like this before I ask for another room was told they didn’t have one that was clean i need a refund

Leisure

2/10

Poor

04 Aug 2025

Dhruv

No breakfast served even if promised. I need a refund, please arrange.

Leisure Family

2/10

Poor

04 Aug 2025

Victor

Don’t stay here.

Dirty, smelly, sheets were stained, mold in the bathroom. Blackout curtain falling off the rod and drawers falling off the dresser. Hallways smelled and elevator sounds like it was about to break. We checked out after 12 hours of being there overnight and finding a new place.

Partner

2/10

Poor

03 Aug 2025

Douglas

Worst hotel in memory!

Simply put, the place is a complete dump! From the second you walk in the broken front door to the service desk with nobody there! My room was disgustingly dirty and smelled like mold. Got up at 2:30 am to a party. Went downstairs to leave and the lobby was full of just people standing around. Never again!!!

Friends_and_family Family

2/10

Poor

03 Aug 2025

Augustus

Some of the appliances like the hairdryer were held in place with duck tape. The bathtub was unclean. The bed was noisy.

Business Self

4/10

Poor

02 Aug 2025

Abhibroto

Not worth staying beyond 6 hrs

2/10

Poor

30 Jul 2025

Avery

My girlfriend went to check in and was cat called while driving by entrance, and she felt very unsafe walking in by herself and we ended up not even checking in. The area was terrible .

2/10

Poor

28 Jul 2025

Drip

Terrible

Horrible stay, stains everywhere, no continental breakfast, shabby location.

Business

10/10

Exceptional

27 Jul 2025

Adreiana

Its ok the wifi can be better

2/10

Poor

23 Jul 2025

Mohammadtaghi

The room was not in a good condition at all

4/10

Poor

23 Jul 2025

Juanna

The service was good however my room smelled like weed.
The toilet was not cleaned. The sheets had cigarette holes in them theres stains everywhere.
I was given a new room that was better. The people in the room next to me were cackling until 4 am!!!!
People were doing burnouts in the parking lot.
The pictures at booking looked a lot nicer!

Leisure Self

2/10

Poor

21 Jul 2025

Isabel

Está horrible el olor es desagradable ya es una propiedad para reparación

Partner

4/10

Poor

21 Jul 2025

Verified traveler

Okay stay but needs to update amenities listed!!

When I booked this is stated Breakfast was served and free AND it states Laundry Facilities. Neither of these were true and we were really frustrated as we had been traveling already and these two amenities were very important to ease our travels.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Chad

Roaches in the room

Leisure Family

6/10

Pleasant

20 Jul 2025

Tammie

The carpet in the room needed to be vacuumed

Friends_and_family Friends

4/10

Poor

17 Jul 2025

Daniel H

a horrible smell of cigarettes everywhere, including inside the room. Advertises with breakfast, but does not serve breakfast

Business Family

2/10

Poor

13 Jul 2025

Aloysia

Unsafe area. Many things in the room did not work or was broken. Phone lines did not work. You can never get a hold of the front desk when you call from your cell phone. AC didn’t work so we had to switch rooms. Not to mention the faucet was labeled wrong and I burned my hand and I am completely upset. I called Expedia on Friday to try to call the hotel so we can get a refund and go elsewhere and they can even get in touch with them. Very bad customer service Wi-Fi didn’t work and breakfast was not available as it was advertised when we booked a hotel!

Leisure Family

6/10

Pleasant

12 Jul 2025

Noah

There was no breakfast as advertised. Otherwise it was a place to sleep.

Family

2/10

Poor

10 Jul 2025

Christina

Our room door didnt lock there was a very strong smell in the hallways and elevator #1 was so scary to ride in!! Staff was friendly and it looked clean in the room its just falling apart

Leisure Partner

2/10

Poor

09 Jul 2025

Cassundra

Hotel needs a major upgrade ASAP

Leisure Family_with_children

4/10

Poor

07 Jul 2025

Rachel

Everything in the room worked but was damaged and stained. I chose the hotel over another because it advertised free breakfast but there was none available. Gaming facility in the lobby attracts “other” customers. No one was at the check in desk when I arrived and there was no place to sit to wait for someone to come back if not in one of the gaming chairs. On the plus side, the room was clean, not noisy or smelly, there was a blackout curtain, the bed was comfortable and the staff person was helpful.

Business Self

2/10

Poor

05 Jul 2025

Vanessa

If you care about safety, don’t stay here. Area is pretty sketchy and lots of people walking the area at night. Area, people, and hotel feels very unsafe. Bathroom was dirty. Breakfast was NOT available as advertised with the excuse that it’s under remodeling, but they still charge you the same price. Not recommended.

Leisure Partner

2/10

Poor

29 Jun 2025

Daniel

Smells like Somme everywhere in the building, hallways are terrible.

On the good side, the stuff was cooperative to refund us.

2/10

Poor

25 Jun 2025

Pamela

Dirty, smelly, hole in the wall,

Leisure Partner

2/10

Poor

24 Jun 2025

Robert

The place was not as advertised. I did not feel safe and made other arrangements. A total waste of my hard earned money.
It's unfortunate that you can't get a room until 3:00 pm.

Leisure Family

2/10

Poor

22 Jun 2025

TIFFANY

Filthy room covered in burns, stains, broken furniture. Trash everywhere inside and out
Definitely some drug and prostitution activity going on

Leisure Family

2/10

Poor

22 Jun 2025

Jill

Do not stay

Terrifying. As soon as you pull in the parking lot it's super scary. People loitering about, police cars, broken glass everywhere, trash, damaged building, smells like weed. If you dont leave right then like you should and actually make it into the building, it gets even worse. Do not stay here.

Friends_and_family Family

6/10

Pleasant

21 Jun 2025

Estella

Pot was close to where I was going, had plenty of parking and not much yraffic

Leisure Self

6/10

Pleasant

20 Jun 2025

Imani

The view was amazing. But I was looking forward my baby to get in pool and when I booked they didn’t say anything about the pool being close had to find out when I got there

2/10

Poor

16 Jun 2025

Brianna

Stay was horrible had to leave immediately and couldn’t get a refund until Monday because there’s no manager or property over weekend water was running out yellow couldn’t shower , TV DIDN’T WORK Everything falling apart ! It

Business

6/10

Pleasant

14 Jun 2025

Ramona

A place to stay. Needs updates and outside needs cleaning.

Leisure Family

4/10

Poor

10 Jun 2025

Yuan Neng

Bad mantenience. Lobby is nasty. Too many people.

Friends_and_family Family

4/10

Poor

04 Jun 2025

DEBORAH

Over priced for things that were advertised and was not available like housekeeping...

Business_and_leisure Family

2/10

Poor

01 Jun 2025

Adore

False advertising. NO BREAKFAST

Business_and_leisure Family_with_children

2/10

Poor

31 May 2025

Colleen

Concierge said they asked Expedia to remove the complementary breakfast that is no longer available and said Expedia did not update it.. We paid with expectation of having breakfast in the morning paid for with the room. There was no coffee. The hairdryer didn’t work & the bathroom had green mold. There was no fire alarm, just wiring, tears in the furniture, bedding, and curtain,wood doorway damage, rickety elevator, terrible location. Bums approaching us in the food drive-throughs. My husband was approached in parking lot & almost jumped by a guy who’s girlfriend told him to leave him alone “before he messes around & gets wrong one & ends up dead some day!” This is the worst hotel experience we’ve ever had! They sent a text asking if we needed anything and then when I asked questions about breakfast and coffee, they did not respond. I had to go to the front desk and ask.
On the plus side…The concierge was helpful and explained that they asked to have the complementary breakfast removed on Expedia, but it was not updated. He also gave us locations nearby that we could get breakfast. They check in and out automated system worked well, and thankfully the water was hot.

Leisure Partner

2/10

Poor

30 May 2025

Payton

We got to the room and immediately heard the smoke alarm chirp and it did so the entire night. The floors in the bathroom were sticky, there were stains on the walls/everything you seemed to lay your eyes on. We went down to Chicago on Saturday for a concert and had plans on Sunday in the city as well otherwise we would have just drove home after the concert and not even bothered staying the night.

Leisure Partner

2/10

Poor

26 May 2025

Robin

Holes in wall live wires hanging non working phone misleading about location being non smoking burn marks in bedding and counters soiled carpets stragglers in lobby manager refused adjustments worst experience ever

Business_and_leisure Family

2/10

Poor

25 May 2025

Nadirah

Worst stay ever, bathroom was not clean. Room had stains everywhere. Hair in the bathroom and room.

Business Self