Name: Travelodge by Wyndham Lansing IL
Address: 17301 Oak Ave, Lansing, 60438, US

6/10

Pleasant

24 Jan 2024

Clint

Liked having nearby restaurants and stores. Did not like smell of room or sticky carpet.

Leisure Self

6/10

Pleasant

12 Nov 2023

Conner

A rough looking place but not a horrible choice for a quick, affordable sleep.

4/10

Poor

07 Oct 2023

Arquilla

Night of horror

The tub was dirty the bed was horrible to lay in.

Partner

6/10

Pleasant

02 Oct 2023

William

Convenience should be better

Hi i want to say the stay was good but the facility could be better but its s a old motel that needs lots of work. The elevator was out of order and our room was on the 3rd flr. Its was fixed before we left which made things much better. Thanks for putting the call in.

Partner

2/10

Poor

01 Oct 2023

Melanie

This place should be torn down. It is in terrible condition which is maybe why they don’t try to clean it.

Leisure Family

10/10

Exceptional

01 Oct 2023

Derek W

Good service clean

Leisure Partner

2/10

Poor

27 Sep 2023

DONE DEAL

The daytime desk clerk is very rude and obnoxious.

Business Partner

2/10

Poor

26 Sep 2023

Brian

Nothing was too like. False advertising on the Expedia website, paid more to have amenities that were not available upon arrival, run down interior of the building, clerks work behind bullet proof glass.

2/10

Poor

18 Sep 2023

Paula

The pictures of the property are NOT current. It smelled and looked nasty. The pool had a cover that was so old the color was bleached out of it with large holes in it with green water and algae. The floors and walls were gross and dirty and smelled awful. DISGUSTING! Holes from cigarette burns in the bed covers, cigarette burns in the tub, scum on the tub. Lots of 'regulars' hanging around.

Leisure Self

2/10

Poor

04 Sep 2023

Damond Jewette

I didn't even stay! Checked back out, an hour after i checked in and went to stay somewhere else!!! I requested a refund for the hotel portion, but it's saying that i need to call in to file a claim. Please help?!?

Leisure Self

4/10

Poor

04 Sep 2023

Clara

Blankets and floor were disgusting. Other than that was fine.

Leisure Partner

4/10

Poor

28 Aug 2023

Jamese

Attitude

Very noisey which was fine
But no breakfast and no pool like it said

Friends_and_family Friends

2/10

Poor

27 Aug 2023

Brenda

Money taken, no check in

Didn’t get to check in

Friends_and_family Family

4/10

Poor

26 Aug 2023

Barbara

The towels had stains. Thank goodness I brought my own towels. The shower had hair on the shower walls.

The chairs was dirty.

The pool look disgusting. The room for Landry had left over clothes. Terrible. I will never go back to this place.

Leisure Self

4/10

Poor

25 Aug 2023

Steven

The pool was closed and looks like it's been for a while, yet the advert boasts a pool and breakfast which was not available. The room was very dingy, and looked beat down. AC was great though, and the people there were nice.

Leisure Partner

2/10

Poor

24 Aug 2023

Ricardo

Quiet place

4/10

Poor

22 Aug 2023

Verified traveler

I will not stay there ever again

The room itself was ok. Not sure about the cleaning and the bathroom had black mode on the ceiling

Self

2/10

Poor

20 Aug 2023

Jane

Would never stay here again. Nothing worked very well, many things stated on their website that is incorrect…no pool, no coffee, no breakfast, no hair dryer in the room. Not a very safe neighborhood.

Leisure Friends

2/10

Poor

19 Aug 2023

Donald

This place shouldn’t be listed. The swimming pool area was filthy and the pool was covered and filled with trash. There was no breakfast. There wasn’t even coffee. A police officer drove through while we were unloading our luggage and questioned why we would be there. He said it wasn’t safe and that they expected trouble. It appeared to be more of a brothel than a hotel. Very misrepresented on the website. Would love a refund.

Leisure Friends

2/10

Poor

19 Aug 2023

Sean

Worst hotel I have ever stayed. Holes in blanket. Smells and elevators wouldn’t go my assigned floor. It would skip 2nd floor and go straight to the 3rd.

Leisure

4/10

Poor

16 Aug 2023

Liping

Breakfast included on listing but no breakfast at

On Hotels.com it listed breakfast included. But there was no breakfast at all.

Partner

2/10

Poor

15 Aug 2023

Aakash

The staff blatantly ignored customers and they had a long list of dos and donts. Horrible customer service. 3rd floor is supposed to be smoke free, but smelled like marijuana and old cigarettes. Cigarette burns on sheets. Came in everyday to \"clean\", even though I said not to. I guess I got what I paid for, but they should have a disclaimer, \"if you are not ok with cigarettes, don't stay here!\"

Business_and_leisure Self

2/10

Poor

14 Aug 2023

Marissa

I didn't like anything about this property

Leisure Family_with_children

4/10

Poor

14 Aug 2023

KYLE

clealiness was lacking and a feeling of uneasiness because of unsavory characters hanging around.

Leisure Family

4/10

Poor

14 Aug 2023

Ramon

Not safe or as clean as advertised

Leisure Partner

2/10

Poor

13 Aug 2023

Anahi

Pool was extreme dirty and the hotel smelled a lot like cigars

4/10

Poor

09 Aug 2023

Angela

SEVERE roach problem. Couldn't put anything on the floor. Carpet was so dirty you could feel it through your socks.

Leisure Partner

6/10

Pleasant

06 Aug 2023

Marissa

Good for one night only. Last minute

The overall stay was pleasant. I got what i paid for. The hotel is ok for one night . I would not stay there more than one night. It’s just an older hotel the towels are old not fresh and clean. The sheets were clean and nice. Overall it was good for last minute .

Self

2/10

Poor

05 Aug 2023

Laura

Horrible experience! The hotel looked nothing like the website pics. It was dirty, unsafe, and everything was old and broken. Ripped bed linen with cigarette burns. Some guests were smoking weed, playing music, and making out outside their room. Avoid this place at all costs!

Business Family

2/10

Poor

01 Aug 2023

Puskar

This is the worst place I have ever stayed. Hallways are stinky with dirty spots along the wall. The paints coming out from the walls of room annd dirty spots can be seen everywhere. Dirty towels were left behind, water dripping out whole night in the tub. Free breakfast mentioned in the website but they don't even provide coffee. Staffs are rude, when I asked about the coffee at 7 am they responded that it will open at 8. And when returned at 8, they said it is not provided. The whole hotel is a thug.

Leisure Family

2/10

Poor

25 Jul 2023

Verified traveler

This hotel was awful. Not at all like the pictures shown! Beware!

Friends_and_family Family

4/10

Poor

23 Jul 2023

Alyssa

Staff was friendly, but the property is does not reflect the condition of the property currently. The room was clean, but it was in need of renovation. Elevator was out of order. Pool was covered by a torn cover and appeared to be growing things. If you are looking for a low-cost stay for your family, this is not the place.

Leisure Friends

8/10

Excellent

20 Jul 2023

John

Decent experence

Traveling threw decent room reasonable rates did the job

Self

6/10

Pleasant

27 Jun 2023

Lee

PLEASE REFUND THESE DAYS FOR 118, AS I PAID CASH

I have been more satisfied with Travelodge by Wyndham! London is a great manager, D.K., Raj, Hitesh, are all very competent and professional workers at the front desk, and Maria (housekeeping) ... Is a aweetheart...!
Thank You for great treatment at this property!
HOWEVER, I AM ON NEED OF A REFUND FOR THIS STAY, AS I NEVER CHECKED IN THROUGH HOTELS.COM, & PAID CASH FOR THESE DAYS BY MISTAKE...!!!

Business

2/10

Poor

24 Jun 2023

Amber

NO breakfast. NO pool. NO WiFi. Front desk said \"Oh, we stopped doing that but haven't gotten it off the website\". But reviews suggest they have been scamming people this way for years. It's dirty and feels unsafe. I had low expectations for the price but this wasn't worth even that. Would NEVER have made the reservation if the amenities were correctly listed. Expedia's false description is a slap in the face and I will not use them or their app again as I have lost trust in their integrity.

Leisure Family_with_children

4/10

Poor

09 Jun 2023

Nathaniel

I'm convinced that every Travelodge should be condemned,when you walk in a hotel room at one in the morning and need to clean it yourself but you're to tired it was just pitiful and the door wouldn't lock either 👎

Self

4/10

Poor

02 Jun 2023

karen

Advertised continental breakfast. Didn’t even offer coffee. Facility very run down.

Business Partner

8/10

Excellent

28 May 2023

Martise

It's nice and quiet

Business Family

8/10

Excellent

27 May 2023

Andre

Price was ok. Just minor cosmetic updates would enhance the experience.

Leisure Self

2/10

Poor

27 May 2023

Verified traveler

Untruthful facility information

The information shown on the Hotel.com site is not truthful as the facility does not offer breakfast. The site does not even offer coffee either. Hotel.com should remove the non-truthful facility from its site.

Self

2/10

Poor

23 May 2023

Kiera

The bathroom was dirty the whole room looked dirty.

4/10

Poor

19 May 2023

Valerie

Nothing

Leisure Family

2/10

Poor

18 May 2023

Cassandra

roaches.

Leisure Self

6/10

Pleasant

02 May 2023

Kenyautta

Just an ok location that can use upgrading.

Leisure Family_with_children

2/10

Poor

24 Jan 2023

Verified traveler

= front desk area is not the same as the picture online. This place only have one elevator that constantly breaking down. Some of the people who park in the parki,ng do not know who to park. I had two Lansing, Illinois police officers to my room saying they got a phone call about holding someone against their will. I allow the one of the police officers and the polce officer found nobody) and the police _o search the room ask for personal information. Somebody was try to use their key catd on my room door to get inside my room whil6e i was inside my rootel im. This motel is a neighborhood motel. Visit this motel in person if you can before you make a reservation. I am unable to add photo.

Business

4/10

Poor

17 Jul 2022

Lori

Extremely disappointed

Waited 2 hours for a room reserved it over a month in advance downgraded to a cheaper room so I didn't have to wait another hour this place is a dive advertised breakfast no breakfast advertise pool no pool people smoking crack on stairwells blocking you from getting to your rooms without asking them to move loud music and parking lot all night signs in lobby say lock and chain your door don't answer to strangers first time I've ever felt the need to lock and chain my door picked this hotel because I thought Wyndham had standards

Partner

4/10

Poor

31 May 2021

Verified traveler

Mold on bathroom ceiling, bathroom doorknob broken-couldn't get out without help, cigarette burns all over tub, dresser broken, ac unit not clean and couldn’t read temperature. Elevator would not work-staff would go in closet next to it and flip breakers to make it work. Real safe!

Leisure Family

6/10

Pleasant

10 Jan 2021

Antonio

It is a decent hotel.

Self

10/10

Exceptional

06 Jan 2021

Jayson

It was ok elevator doesn’t work

Self

6/10

Pleasant

01 Aug 2020

Lashawn

it served the purpose

It was a lot of young people there and it just seems like an older place. It looked ok but needed some upkeep.

Partner

2/10

Poor

29 Jul 2020

Verified traveler

Dilapidated, everything very old, carpet wet, non smoking room smelled like smoke! Horrible!!! Pool closed and looked like its been closed for years!

Leisure Self

8/10

Excellent

26 May 2020

Jason

Cool place for the pricr

Easy access to expressway

Friends_and_family Family

4/10

Poor

17 Apr 2020

Verified traveler

Tub had burn marks on it
The remote had something in the remote buttons looked like food
Hotels.c** price was higher then any other website

Partner

2/10

Poor

08 Apr 2020

Christine

Terrible service and filthy bed and bathroom

Horrendously fithy, very disturbing motel to stay at, a lot of shady customers

Friends_and_family Family

2/10

Poor

31 Mar 2020

Verified traveler

The man behind the counter set the tone which reflected my nasty room and re-folded dirty still damp towel. No wash cloth or face towel. A greasy film on everything in the room. I should have ran but I realized the man behind the counter was not going to refund me. Safety was a concern also.

Leisure Self

4/10

Poor

18 Jan 2020

Anonymous

Outdated property. The room had a stale odor and was not clean.

Leisure Self

2/10

Poor

01 Jan 2020

Stephanie D

Horrible stay

The hotel had a weird smell and the sheets had holes in them

Partner

8/10

Excellent

25 Dec 2019

Rogerl.

It is good, good parking, I like the security cameras

Business_and_leisure Partner

8/10

Excellent

18 Dec 2019

Antonio

Room was nice

Partner

6/10

Pleasant

09 Nov 2019

Paul

The temperature

The theater blow out cold air every once in a while instead of staying warm

Self

2/10

Poor

29 Oct 2019

Omar

It was mess the room was smelling weed and very noisy

Business_and_leisure Self

4/10

Poor

10 Oct 2019

Nikkita

Would not recommend

Room.smelled. Sheets were nasty. Room was outdated and bathroom celing has water damage. White towels were grey looking.

Friends_and_family Friends

2/10

Poor

07 Oct 2019

Verified traveler

Nothing was nice bathroom smelt like urine and carpet smelled bad

10/10

Exceptional

10 Sep 2019

Verified traveler

,easy check in clean rooms, friendly front desk clerk

Business Self

2/10

Poor

07 Sep 2019

Verified traveler

Front desk staff were rude. Most of the guests were either drug users or transients. Found a female guest slumped on the chair one morning most likely under the influence. Dining room was very dirty and food all over the floor, used plastic knife found in the napkin tray. Jug of milk for cereals just sitting on the counter without ice chiller. Only one elevator that was malfunctioning and we got stuck inside one morning. Elevator smelled like marijuana, cigarette smoke and urine. Guests constantly smoked in the hall by the elevator. This hotel should be reported to Chicago Department of Health and be closed down. Hotel.com should remove this hotel from their account!

Partner

6/10

Pleasant

31 Aug 2019

Lisa

Room was already occupied

Upon checking in at this hotel and going up to my room, when I opened the door I found the room to be occupied with the TV on and items on the bed. I quickly backed out of the room and returned to the front desk for a new room key. Fortunately the second room I was assigned was not occupied, but I was quite concerned that they might assign my new room to someone else while I was occupying it. I made sure to examine the room to ensure there was no one inside, and then engaged the deadbolt and the other lock so that no one else could enter. As a single woman travelling alone, normally I don't worry much about safety but this experience made me think twice.

Self

8/10

Excellent

21 Aug 2019

CHARLES

Inexpensive Stay

It was a last minute booking on Line and the reservation went through really Quick.
Customer Service employee was Friendly.
The Motel is and Older Property Not FANCY at all but Room was comfortable and very Roomy and Clean.. Air conditioning worked Great. Good Value for Money.. No Problem in Area.

6/10

Pleasant

18 Aug 2019

patricia

Mixed feelings

This facility has seen better days. The front desk persons were kind and helpful and the breakfast was decent. The elevator didn't work until the front desk person came out and started it. Comfortable bed, though.

Partner

2/10

Poor

18 Aug 2019

Verified traveler

This property was disgusting. The room smell was overpowered by cigarettes smoked and smelled horrible. The smell penetrated my hair, clothes, and aggravated my allergies. The bathroom looked like it hadn’t been cleaned in a very long time. There was mold on the tub mat, in the shower and near the toilet. There were too many burn marks to even count on the bathtub rim, on the bedspread, and in the wall. We found a pubic hair on the towels in the bathroom. There were people smoking marijuana in the hallways. This place seemed more of an hourly establishment than somewhere to relax after a long day away from home. The hotel also had a policy that you couldn’t request a refund past 10 minutes from checkout. By the time we got to our room through the back stairway, because the elevator did not work, and even had a chance to look at our room, we missed the 10 minute mark. We chose to not stay the night and drove back home. I will make sure to tell all our friends and family to never, ever stay at this place ever.

Friends_and_family Family_with_children

2/10

Poor

16 Aug 2019

cody

TV didn't work, lights didn't work, nobody answers the phone and we got stuck in the elevator when it broke down upon trying to check out. Would not recommend.

Partner

2/10

Poor

09 Aug 2019

Verified traveler

Welcome to the communist hotel, discomfort we R!!!

Horribly dirty carpets with MOLD!!!!! They run it like a socialist government, very uncomfortable, VERY CONTROLLING ENVIRONMENT!!!!! Do's & Don't signs everywhere. beds sag terribly bad, unfinished constriction work in bathroom, doors have problems, only 1 towel for 2 people. I will most likely never stay there again, not the type of hotel you want on your list of choices.

Partner

6/10

Pleasant

08 Aug 2019

Lorena

Contential breakfast was worse ever seen. Only 2 bagels & 3 muffins were avail.

Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Very clean and comfortable, especially for the price. Short Uber to the Metra station to get to downtown Chicago.

Business_and_leisure Friends

2/10

Poor

05 Aug 2019

THOMAS J

THIS MOTEL WAS TERRIBLE. THEY DIDN'T HAVE PHONE B

WORST PLACE WE EVER STAYED IN. TERRIBLE NO HELP FROM FRONT DESK A REAL FOREIGN NERD. YEAR OLD CEREAL AND BABY STALE MUFFINS. IT COULDN'T BE MUCH WORSE. YOU ALL SHOULD GET RID IF THIS RAT HOLE, AMEN

Family

6/10

Pleasant

05 Aug 2019

Verified traveler

Room was clean, but the toilet paper smelled awful. Even fresh out the wrapping. Maybe need to consider where it's being stored.

Friends_and_family Family

2/10

Poor

03 Aug 2019

Verified traveler

Awful experience and bad room, service and disrespectful. Marketing aomething and the reality is different. Overall, dont ever book this hotel and thru expedia notatall

Friends_and_family Family_with_children

6/10

Pleasant

18 Jul 2019

Verified traveler

The walls had cracks and they were patched not painted!

Leisure Partner

6/10

Pleasant

21 Jun 2019

Verified traveler

Passing through

Our room was nice...clean, large, and quite comfortable. However, the door to our room didnt easily accept my key, even after the front desk person explained what I needed to do to make it work well. Then the next morning the elevator was out of order, and the continental breakfast was largely unstocked until someone asked for a replenishment. Oh yes, the motel didnt seem to have it's own wifi, and the internet service wasnt very great.

Family

6/10

Pleasant

21 Jun 2019

Willie

We need help

Elevator not working properly. Only one set up towels, When are requested an additional set only a bath towel was available.

Partner

4/10

Poor

16 Apr 2019

Verified traveler

Disgusting!

My first and maybe last time visiting this hotel. You can tell the house keepers don't do their job thoroughly. I always check the bed sheets and bed for bugs and I noticed some trash on the floor at the head of the bed that included a pair of nasty, dirty mens underwear. That was real disgusting!

4/10

Poor

11 Apr 2019

Verified traveler

The hotel was good, but your service wasnt! I booked a room with 2 beds in smoking room but you told the hotel i wanted 1 bed and non smoking so I to call you and waste an hour of my time to fix your mistake. I've already uninstalled your app and i will never use your service again!

Leisure Friends

6/10

Pleasant

03 Mar 2019

Verified traveler

I tried calling multiple times about my booking and they kept hanging up on me. However, my daughter left some toys in the room and they did contact me and kept them at the desk for me. The room was OK, basic bed tv microwave and refrigerator.

Business_and_leisure Family

10/10

Exceptional

26 Feb 2019

Darrick

Best cheap hotel in Minnesota

I think this is one of the best hotels in Minnesota

Partner

2/10

Poor

25 Feb 2019

Verified traveler

Ghetto

Loud music, the smell of pot, place looks dirty, sliding door cards are inconsistent, and poor staff management. Stay here if you don't mind it, move on if you do.

8/10

Excellent

24 Feb 2019

Verified traveler

It was ok and busy they need more staff at the desk

Friends_and_family Partner

8/10

Excellent

20 Feb 2019

Ronald

The stay was good but the problem is, the benefit to the me for booking on Hotel.com is the price savings...but the price savings are canceled out because of the aggravation I had to go through of having to “check in” each day of a two day stay❓

2/10

Poor

18 Feb 2019

Charitha

Never will come back

Horrible filthy blood splatters and walls

Partner

6/10

Pleasant

18 Feb 2019

Verified traveler

I didn't like the fact that my reservation wasn't I requested double queen downstairs because of my disability.They had me with a king and when we got that straighten out I ended up with a room on the second floor and about half way the hall instead of down stairs or close to elevator. receptionist was in a hurry as if he didn't have time for me. Upon checking out I waited five minutes before I saw someone and asked her where was the person who was working there and she didn't respond, she went behind the counter and a few minutes later a man came up and I informed him that I was checking out. Not friendly or make one feel like coming back. No hello or good morning....poor service.

Leisure Family

6/10

Pleasant

10 Jan 2019

Verified traveler

It was adequate , not all that bad, it could have been better.

Business_and_leisure Self

10/10

Exceptional

23 Dec 2018

Shannon

Nice Place

It is a decent spot in which to stay.

10/10

Exceptional

17 Dec 2018

Verified traveler

Nice and Reasonable

A reasonable and nice place in which to stay.

10/10

Exceptional

13 Dec 2018

Verified traveler

Decent Stay

My experience at Howard Johnson's was quite decent and comfortable. The front desk personnel were nice.

2/10

Poor

16 Nov 2018

Mary

This is an old, rundown Howard Johnson's. To get to our room it was necessary to go out on a balcony and return into the building. I've never heard of this, and it certainly is not what we bargained for. We cancelled our room and took another hotel in the area.

2/10

Poor

05 Nov 2018

Verified traveler

Smoke detector beeping all night, room not convenient to get to. Common areas smelled and in bad condition

2/10

Poor

25 Oct 2018

Jewell

Terrible will not recommend to anyone

The floors were dirty. The tub was stained. No programs for the tv.
No decaf coffee, no tea. No china cups for the micro wave. Had to go outside in the cold weather to use the elevator. No hotbreakfast as advertised.

8/10

Excellent

24 Oct 2018

Derrick

Too many birds in the tree out. A ton of bird poop all over my car the next morning. Room itself was pretty nice.

10/10

Exceptional

22 Oct 2018

Johnny

It was peaceful,staff friendly.i left my purse in the room,after check out. Didn’tee miss it until 3hrs.later.went back to the hotel and the maid had turned it in to the office.nothing missing.you have earnest employee.love that will come back again.

2/10

Poor

20 Oct 2018

Heidi

We were not there even 10 mins and left the room was gross as ever and the lady was sleeping when we went to check in. Have to say I would want a full refund for this visit. Don’t ever stay here

Friends

6/10

Pleasant

25 Sep 2018

A

Unpleasant order of people smoking cannibas. Overall, quiet and peaceful.

10/10

Exceptional

23 Sep 2018

Verified traveler

The property was clean.. The check in was fast.. non- smoking room was free of any type of cigarette smoke.