Name: Fairfield Inn Suites By Marriott Chicago Southeast
Address: 7720 Corinne Dr, Hammond, 46323, US

8/10

Excellent

23 Jul 2026

Rosemary

This is one of the smaller Marriott hotels with a small lobby, small business center and our room was smaller than I normally book. But the hotel was very clean and comfortable. I also made the mistake of getting a room across from the elevator. It was pretty noisy early in the morning as people were leaving and workers were arriving to clean rooms (it was 7am). The breakfast was good and they do have coffee 24 hrs, which my husband loved. All things considered, we would definitely stay there again - but not by the elevator.

8/10

Excellent

23 Jul 2026

John

Desk people were friendly and helpful

6/10

Pleasant

21 Jul 2026

Sheharyar

The property was okay, not as good as we expected it to be. There was fruit flies in our room, which could have

10/10

Exceptional

14 Jul 2026

MARK

The room was very nice and beds very comfortable

Friends

6/10

Pleasant

12 Jul 2026

Jennifer

This hotel has very mixed reviews, location was good-right off the interstate. The main hallways, elevator, and lobby floor all need a deep clean. The room was okay, there was a layer of dust on tables and soap scum build up in the bathtub. The carpet wasn’t the cleanest either. The bed is hard. It was okay for a quick stop one night, but wouldn’t want to stay there longer than that.

Partner

10/10

Exceptional

06 Jul 2026

PATRICIA

Right next to the highway not far from a lot of affordable food options.

Partner

10/10

Exceptional

03 Jul 2026

Chakila

Very clean and staff was nice

10/10

Exceptional

30 Jun 2026

Anthony

Nice quiet and safe. Enjoyed my 5 night stay.

Self

2/10

Poor

29 Jun 2026

Ashley

Dirty bathroom, requested an ADA and was told I could not be accommodated. WiFi did not work my entire stay as well

Self

4/10

Poor

28 Jun 2026

Yolinda

The front desk staff at this property was very rude and not accommodating with any issues that happened at the hotel. When requesting management they refuse to contact. On my last day, I was able to reach management and they try to accommodate some of the issues that we had. But definitely staff need to go through training to improve customer service. I will not pick this location again.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

David

The room was clean and the beds were comfortable. However, the TVs aren't set up to where you can hook up your video game console onto it. My console wouldn't even connect to the wifi.The front desk didn't seem to care enough to put effort into figuring it out either and had to buy a portable monitor so my son and I can play. If you're a gamer and/or have kids who are into video games, dint stay here. Otherwise, it's fine.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Hollie

Room had toothpaste splattered on the mirror, someone’s hair all over the floor in the bathroom, huge stains on the walls, used tissue in the toilet. I tried to flush it and the toilet didn’t seem to want to flush I tried3 times and it finally went down and the phone in the room had some sort of grease all over it and was never cleaned. Very disgusting!! Also it was right by the expressway and traffic was down to one lane due to construction and there was a very loud constant banging noise every time a vehicle passed. I talked to the front desk and they were very rude and said that everyone knows that it’s close to the expressway and refused to refund me. I had been at a family member’s home and had dog fur on my shirt and was being what felt like interrogated by the woman at the front desk telling me I don’t have a pet with me right and all kinds of accusations. Won’t be coming back ever!!! I went to the next town over and that place was very nice even if I had to pay a little more it was worth it. FAIRFIELD IS TRASH!!!

Self

8/10

Excellent

24 Jun 2026

Lorena

Good place to stay for one night, convenient by the highway.

Partner

6/10

Pleasant

21 Jun 2026

Loretta

When we got to the room we couldn’t use the TV. I had to throw away my food because the fridge stop working it was hot inside the fridge. so I didn’t think the food from Kentucky fried chicken was safer to eat. and the juices safe to drink after it was so warm in the fridge. I requested a late check the lady at the front desk said she could honor it. Until 1 pm, But I arrive back at about 12:15 and could not get in the room where all my things. I didn’t have a microwave in the room that was very inconveniently. on Saturday morning there was not enough breakfast cook for the many people staying there. you gotta do better.

Family_with_children

2/10

Poor

18 Jun 2026

Taliesha

Not so clean and old building. Has a smell on the 4th floor

Partner

10/10

Exceptional

14 Jun 2026

Michelle

My family was visiting from Florida. Fairfield was great, cleanliness, respectful, very helpful. The breakfast was fresh and plentiful. Constance ran breakfast and she was Amazing. We will be back real soon.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Keelan

Good property and I would recommend.

Friends_and_family Family

2/10

Poor

12 Jun 2026

Nakisha

Booked a King size room. Arrived bed dirty hair on the pillows and in the sheets. Went to ask staff at the desk for another room. Stated they were all gone. Which the next morning found out that was not correct. Asked for clean sheets to change the bedding myself. Was given a full fitted sheet. Had to tell the front desk girl this is not the right size. Horrible service would not recommend.

Partner

10/10

Exceptional

10 Jun 2026

Patrick

Very helpful staff good breakfast and a peaceful environment

Self

4/10

Poor

07 Jun 2026

Yolanda

I believe they were having some type of little league baseball championship, so when I arrived at the property, they had given the room that I wanted and needed away and told me that whoever had the room was there before me. I asked them how and why would or could you give a room away that was reserved and paid for? She said sorry, we were overbooked, I will try to get you in another one. It took them at least a half an hour or more to get me another one. During the stay, the water was cold, yes, we had to take a bath or shower in lukewarm water and it looked like dog hair was in the pool. When we got ready to check out, they tried to charge my son for some items that was charged to someone else's room, then she found out it was a mistake. If I can help it, I will not stay at this particular hotel again

Family_with_children

6/10

Pleasant

03 Jun 2026

Nancy

Propre.

10/10

Exceptional

03 Jun 2026

Patricia

Spacious rooms that are clean. Breakfast was wonderful and included everything a person could possibly want! Check in was quick and the staff was engaging and friendly!

Partner

6/10

Pleasant

03 Jun 2026

Jamia

My room was ok. The bed was comfortable. There were some spots that I can tell were not cleaned well. My shower did not work properly. I let it be known but nothing was done. I was only there for a night and needed rest so I let it be but it did bother me. My floor was quiet but the floor above me sounded like a marching band was practicing for an event. The grounds are clean. I felt safe and the environment was welcoming. Overall the staff was extremely nice!

Self

6/10

Pleasant

24 May 2026

Jessica

It was quiet, but the queen bed we booked was actually a full and the bedding was much too heavy for the weather (May), and the pillows were the flattest, pokiest down I’ve laid my head upon. Otherwise the stay was fine. Not a rant or a rave. Just what we expect for the great price.

Partner

4/10

Poor

15 May 2026

Kim

Old, out dated

Business

6/10

Pleasant

14 May 2026

Terrance Glenn

No room services!!!

Family

8/10

Excellent

14 May 2026

Antonio

Simi was great at taking care of me with fresh towels. My request to two other ladies was not fulfilled even though i mentioned it twice over the span of two days.
The older lady at the desk was great at helping me connect to the WiFi. I believe it was a Saturday morning.

Partner

8/10

Excellent

12 May 2026

bertha

Excellent staff, hotel fairly clean breakfast was okay. Overall a good experience.

Friends

10/10

Exceptional

10 May 2026

William

Staff were cordial

10/10

Exceptional

08 May 2026

Gerard

The hotel was clean, the staff was friendly and it was quiet and peaceful night.

Self

2/10

Poor

01 May 2026

Kry

Don't stay here ignorant and people

10/10

Exceptional

29 Apr 2026

Diane

Clean , Great place awesome breakfast.

Partner

10/10

Exceptional

28 Apr 2026

Rodney

The staff was great and the room was well kept

Self

8/10

Excellent

26 Apr 2026

Annette

We stayed 3 nights. I think their breakfast was adequate, but could offer more variety. Rooms were clean but could be a little more deep cleaned. Such as corners in bedroom by bed and furniture. Also the traffic on route 90/80/94 was very loud. It let kept me awake the first night. You need to replace the pillows because they are very hard and have a slight odor. All in all, for the price it was good. Would stay there again.

Partner

10/10

Exceptional

23 Apr 2026

Kristin

I had a great stay at this Fairfield. I live in west TN but had surgery in Chicago and needed to stay somewhat close for the night before going home. I am on crutches because I had a hip replaced and the front desk put me in a room right off the lobby and in front of the breakfast buffet. Clean and comfortable, I’m having my other hip done and I’ll be staying there again.

Partner

6/10

Pleasant

22 Apr 2026

Chad

The staff in the evening was great. She did her best to help with the issues that I encountered, namely no hot water. Tried two other rooms and found satisfactory warm water. The next morning watwe was also not hot. Was very disappointed to not have a hot shower after travelling.

4/10

Poor

20 Apr 2026

jason

Absolutely no hot water during my stay Staff was rude hallway main lobby in my room definitely could’ve used the cleaning. Bedding was clean TV. Had a good picture. Very noisy all day and night.

Family_with_children

6/10

Pleasant

18 Apr 2026

Madelyn

The lady at the front desk was pretty rude. We checked in late, like close to 1am. We had a reservation, had ID ready. We were trying to make it go smoothly. She didn’t even say hello or anything just was kinda snippy and rude and stuck up. I had to provide a card for incidentals, I asked would she like a physical card or is tap okay, and she pointed at the register and said “it says tap, doesn’t it.” The pinpad did not have any tap icon on it, and was not ready for payment yet so I could tell.

Overall, the room was nice. It wasn’t dirty, but was old. The caulking in bathroom needed redone everywhere and there were stress lines in the walls and ceiling throughout the room. It was nice for a place to stay for the night so I guess it did its job.

Partner

10/10

Exceptional

07 Apr 2026

RODICA

Yes.

Self

6/10

Pleasant

05 Apr 2026

Arpit

1. No room service (cleankng the room, Bed sheets, Changing towels etc) if you are staying for more than one night
2. They provided the towels upon request for my 2nd day stay
3. Pool was closed for maintenance atleast during my entire stay
4. Shower water pressure was just set at the lowest
5. Friendly and supportive staff

Friends_and_family Family

4/10

Poor

04 Apr 2026

Amanda

The entire second floor smelled like weed (the entire time we were there so it wasn’t someone that just walked by). It was over powering and gross. The pool was closed and just was a bit run down. Staff and location was fine.

Family_with_children

8/10

Excellent

23 Mar 2026

Shannandoah

No complaints with the hotel. Friendly staff from the jump. Room was clean and comfortable.

Self

4/10

Poor

22 Mar 2026

tracy

Long wait at check in and group of people screaming over a high school game on a computer the entire time. Property is pretty run down. Stairway/hall door broken in half, wall trim and paint ripped off in multiple locations. Toilet seat only barely attached on one side and not at all on the other- serious hazard to sit. No hot water- shower/bath/sink lukewarm at best any given time. Bed was fine and room was clean. Blackout blinds were in good shape. Shampoo and conditioner containers were ripped off of the wall and sitting on tub edge. Pillows were small and hard. Towels were large and soft. Breakfast had good options and plentiful- but would recommend plain oatmeal be available (they had lots of topping options but only pre-flavored and sugared instant packets oddly). Staff were pleasant.

Family

6/10

Pleasant

21 Mar 2026

Michael

Room was clean. Mattress was worn out. Pool was closed. Water was lukewarm, showered with valve on full hot.

Partner

8/10

Excellent

15 Mar 2026

Salma

Room was clean and organized. Staff was pleasant. Breakfast was suffice, there was a bit of a range.

6/10

Pleasant

14 Mar 2026

Tami

Pool was closed for maintenance. Fridge in room did not work, only found out after food ordered and taken back to store

Family_with_children

8/10

Excellent

08 Mar 2026

jaime

Everything was good heater worked good. Staff wasn't real friendly

Partner

4/10

Poor

27 Feb 2026

Mercedes

House keeping never came to clean my room and get the trash out so It had to stay in there for my entire stay, room smelled of the food and trash the entire stay. Management really didn’t do anything but offer points on my Marriott account. The bath tub stopper was broken so hard for me to bathe my 1 year old. The shampoo conditioner and body wash was broke off wall and just sat on floor next to tub

6/10

Pleasant

15 Feb 2026

Sebastian

Shower didn’t work , need to have maintenance team to check everything between checkouts and check - ins…

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Denise

Nice Stay.

Leisure Family

10/10

Exceptional

09 Feb 2026

Janet

The staff was very accommodating, the room very clean and comfortable and the breakfast buffet was delicious! I will stay again.

Leisure Family

10/10

Exceptional

07 Feb 2026

Dustin

The room was spotless, and the staff was awesome. Will be back there soon.

Partner

10/10

Exceptional

04 Feb 2026

Monique

Clean room

Business

6/10

Pleasant

03 Feb 2026

Mona

The little refrigerator in the room was definitely missed by housekeepers ! I had to clean it before I could use it . I probably could have called the front desk I’m sure they would have took care of this but I was so tired it seemed easier for me to clean it !
Also if you want a dark room this is not the place ! They have sheer curtains and lights from the parking lot that keep the room lit up all night .
Room was clean other than refrig ! Pleasant place but the room was way too lit up !

Friends_and_family Family

4/10

Poor

30 Jan 2026

Kelli

I’ve stayed at this hotel quite a bit but this time will be my last time. The first room I was given the bathtub was so filthy. I was able to switch rooms but was given a ADA room, wasn’t too happy about it. The hotel needs to be cleaned from top to bottom.. There’s a weird moldy smell in the hallway. Hipefulmy management does a better upkeep.

Business_and_leisure Partner

8/10

Excellent

29 Jan 2026

Kimberly

The staff was courteous and the breakfast included was good. There was a lot of variety.

Partner

10/10

Exceptional

22 Jan 2026

Aria

Awesome and comforting stay

Leisure Partner

2/10

Poor

19 Jan 2026

Isaac

Nothing about this hotel I like

Business Friends

10/10

Exceptional

14 Jan 2026

bertha

Staff was friendly the room was clean, overall I enjoyed my stay.

Leisure Self

2/10

Poor

09 Jan 2026

Dontez

Had to change rooms twice, toilet had weeks up built up urine; also there was dirty wash cloths on the shower pole, candy wrapping by the bed

8/10

Excellent

07 Jan 2026

Shelagh

Room was clean & loved having an extra blanket

10/10

Exceptional

05 Jan 2026

Celisa

Clean building, had a great stay

Leisure Partner

10/10

Exceptional

01 Jan 2026

Doniel

Yes

Leisure Family

10/10

Exceptional

01 Jan 2026

Daisy

Was flown here for work for a day.
This come around was indubitably better.
Clean rooms, Pleasant Front Desk Agents. Tolietries were plentiful(*shampoo,conditioner, female products, etc.) So this was appreciated in case I failed to bring something, it was within my access. Would also like to add that the stay was quiet, & halls were fresh smelling, not stale, dated, or dusty. Not quite sure if there was an update or addition within owners, yet, this stay was much more palatable & appeasing. It is very apparent they strive to keep customers happy & comfortable. Thanks again!

Business

2/10

Poor

01 Jan 2026

Asha

Pool out of order (which was the purpose of booking the staycation for NYE w the kids). Not willing to do anything for the inconvenience. Not even an extended check out. Rooms are ok. Staff wasn't accommodating and they have a shortage of towels. So one per room even though there are 3 people in the room. Nothing special. I wouldn't stay here again.

10/10

Exceptional

31 Dec 2025

Michael Roy

Staff

Friends_and_family Friends

10/10

Exceptional

24 Dec 2025

Robert

I was attending my daughter's graduation, and stayed at this hotel. The front desk staff was very nice to us. We had a good time. Breakfast was good. And this hotel is conveniently located. Highly recommended!

Leisure Family

2/10

Poor

19 Dec 2025

Mark

Staff is awful .. 0 accommodations, Go to any other one of the hotels in the area.

Business Partner

4/10

Poor

12 Dec 2025

Aleatrice

It was a place to go sleep at for the time being.

Business Self

2/10

Poor

11 Dec 2025

Trice

I was only there to sleep

Business Self

10/10

Exceptional

04 Dec 2025

Jamie

Even though the gym was small, it was well equipped. The room was clean, no odd smells or marks anywhere, the beds were comfortable, well worth the cost

Leisure Family

10/10

Exceptional

29 Nov 2025

Shaquya

Great option for hotel in area. Easy highway access. Would definitely stay again.

Leisure Self

10/10

Exceptional

28 Nov 2025

Matthew

The hotel staff was nice and breakfast was good. Room was clean and great space. I will recommend..

2/10

Poor

10 Nov 2025

Kathy

The pool was ice cold, and they have satellite TV. Ours did not work for most of our stay.. in & out
They missed wash clothes hanging over the shower curtain, and hair on the bathroom floor... breakfast was good

Leisure Partner

2/10

Poor

03 Nov 2025

Ericka

When I came to check in, I didn’t get a warm greeting at all. The lady at the front desk was sitting at her computer and didn’t even notice me standing there. It took her a while to look up, put her things aside, and finally help me check in.

The parking is terrible. There are no handicap spaces on the back side of the hotel and only about four in the front. After checking in and getting our keys, we left to grab a few things from Walmart. When we came back, my 3-year-old autistic grandson set his cup on the nightstand, and it fell — the whole nightstand came off the wall and landed on the floor. I’m not sure if it hit him since he’s nonverbal and couldn’t tell us, but it was late, we were tired from driving over four hours, so I called the front desk the next morning. They moved us to the room next door and said maintenance would have to fix it.

The second day, parking was an issue again. I’m handicapped and have trouble walking, so that made things even harder. Breakfast wasn’t great either — nothing to brag about.

I chose this hotel because of the area and because the website showed a nice pool. But when we arrived, we were told the pool was closed “just for one day.” It ended up being closed the entire three days we stayed. My grandchildren were really disappointed, and honestly, so was I.

Leisure Family_with_children

6/10

Pleasant

29 Oct 2025

Lalaine

We stayed 2 nights here but the main issue was no one came to clean after day 1 nor replacing our towels.

10/10

Exceptional

15 Oct 2025

William

na

4/10

Poor

10 Oct 2025

GILBERT

My daughter was kind of looking forward to going swimming and as we check in, the lady said the pool was down. Had I know that I would’ve booked somewhere else.

Leisure Family

6/10

Pleasant

24 Sep 2025

Mary

The staff were all friendly and helpful, and pleasant to talk with. The building itself and the room were worn out. There were rubbed away spots in the bathroom floor and a piece of strong tape over one. The entire place needs updating. Also, the breakfast was average, but the orange juice machine didn't work (it spit out water with pale orange every now and then. The coffee was horrible.

Business_and_leisure Self

10/10

Exceptional

14 Sep 2025

Kathleen

Rooms were clean. Staff was very friendly and helpful

Leisure Partner

10/10

Exceptional

13 Sep 2025

Ahmed

Nice

Business_and_leisure Family_with_children

8/10

Excellent

11 Sep 2025

Randy

The price was attractive but you get what you lay for.

Business Self

10/10

Exceptional

05 Sep 2025

eric

This is my 2nd stay at this hotel and this will not be my last. Nice staff, clean room great location.

Leisure Self

10/10

Exceptional

02 Sep 2025

Samantha

It was close a lot of food options & easy to find on gps.

Leisure Friends

10/10

Exceptional

28 Aug 2025

odell

Great

Leisure Partner

8/10

Excellent

25 Aug 2025

Nicole

Except for the receptionist who checked us in, our quick stay was fine.

Friends_and_family Friends

8/10

Excellent

21 Aug 2025

Michael

Room was ready and clean when we arrived. Our bathroom looked to be outdated, but clean. There may be updates going on at the facility. The location was tucked up against the highway, so traffic was noticeably loud. We left before breakfast opened, but were told at check out we could go grab some things to take with us. Appreciated that!

Leisure Partner

10/10

Exceptional

20 Aug 2025

Tiki

Nice. It's updated. Clean and good breakfast options

Business_and_leisure Family

8/10

Excellent

18 Aug 2025

Jeff

Nice and normal.

Leisure Family

8/10

Excellent

11 Aug 2025

Sandi

Best front desk service ever!

The woman at the front desk was exceptional! Very friendly and helpful to everyone in the lobby. She even made a note immediately for housekeeping to fix the bathroom door that was almost impossible to open if you closed it. She is definitely a great asset to your company!

Friends_and_family Family

4/10

Poor

10 Aug 2025

Tiffany

Very strong urine smell. Hard to be comfortable

Leisure Family

10/10

Exceptional

10 Aug 2025

joy

Quiet, comfortable stay. Convenient location.

Leisure

8/10

Excellent

10 Aug 2025

Ciera

Nice

10/10

Exceptional

05 Aug 2025

bertha

Everything was excellent including breakfast. Only exception were the parking, some sort of construction that had half of the parking lot restricted.

Business Self

6/10

Pleasant

29 Jul 2025

Verified traveler

Doubt I will stay here again

The staff was very friendly! I didn’t like having to go fetch clean towels every day. I didn’t think it is was right for the hotel to charge the same price for the second and third day as the first day when your room doesn’t get fresh sheets and towels every day like you would get for a new room. The breakfast hours were not shown in the room, either. No restaurant info was available and parking was not ideal. And why 2 different prices for a multiple night stay?? That sure isn’t showing any customer appreciation!! Things could have been a lot better but it also could have been a lot worse. Next time, i will most likely stay somewhere else! But the friendly staff was a plus!

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Wendy

My greeting was we don't have any rooms in stead of asking if I had reservations (which I did). This put a very bad taste in my mouth after driving 6 hrs. The elevator took forever and the lobby was very congested; not with people but the way things were arranged. The rooms were comfortable.

Leisure Self

4/10

Poor

27 Jul 2025

Nicole

I'm taking away one star because the pool is so tiny. Only 15 people can be in there at one time.. and it was freezing which is strange for an indoor pool. Then I'm taking away two more stars because when we woke up there were ants all over one of our drinks... Which I've never experienced at a hotel before. And then there were ants all over the coffee cart area where the ice bucket was but nothing was over there. Even no drinks. No, nothing for them to be attracted to. So that was kind of gross. I will say the breakfast buffet selection was pretty great and I appreciated that they had oat milk for coffee. Also, the receptionist was really nice.

Leisure Family

10/10

Exceptional

19 Jul 2025

David

Like: clean, great check in, conveient location

Dislike: Limited dining options

Leisure Partner

2/10

Poor

17 Jul 2025

Marie-Claude

Very bad

There’s a floor tile that is broken, only one outlet behind the bedside table to charge our phone, and the worse of it all, the bathroom door gets locked on its own and if the door closes, we cannot open it from the outside. We called to have someone open the door of fix it and we were told that we simply have to leave the door open. Very rude, told us all he can do is to leave a note so that they can fix the door. Basically, too bad for you. Do not book this hotel.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Zach

Loved it. Construction goin on but still very clean