Name: Comfort Inn Hobart-Merrillville
Address: 1915 Mississippi St., Hobart, 46342, US

2/10

Poor

23 Jul 2026

Melissa

P normally a great place to stay at not much issues. We always get the same room. We stay here quite often. It’s like a little getaway from home. That’s not too far away, but this last time we had a broken air conditioner that was supposedly fixed and in the middle of the night. It stopped working it became unbearably hot, not able to sleep. Staff didn’t care about it when we told him the next morning standing water on the carpet. Once we reached out to Hotels.com and they tried talking to the hotel the hotel just denied it and refused any kind of help about the issue.

2/10

Poor

19 Jul 2026

Kim

Told my room had been cancel that morning and I sat in the lobby for one hour and 25 minutes before I was able to prove to them that I had a paid for room reservation. Front desk was rude and unhelpful. Room was dirty and shabby… my carpet was duct taped to cover the rips, all furnishings were chipped and scratched . The Armchair fabric was torn with stuffing hanging out. Refused to give me the picture they took of my ID the following morning.
Refused to tell me who the manager was. No movie channels and really about three local channels and that was about it. Toilet paper holder was laying on the floor, broken. Didn’t give me the room I had paid for. The bathroom floor was disgusting. Worst hotel room I have ever stayed in in the most uncooperative people I have ever experienced. Run.!!!

Self

10/10

Exceptional

19 Jul 2026

Daniel

Good Ac, Vending machines, and restaurants are near by

8/10

Excellent

18 Jul 2026

Nolan

The breakfast was good.

Partner

4/10

Poor

14 Jul 2026

Loren

This is the worst Comfort inn I've ever stayed in. The property is in desperate need of complete renovation. I do not recommend staying here!

6/10

Pleasant

11 Jul 2026

Sophia

thank you

Friends

6/10

Pleasant

10 Jul 2026

jennice

Property could really use a update
Room was semi clean bed was very comfortable
Bathroom had all kinds of issues

10/10

Exceptional

09 Jul 2026

Gisela

Nice size hot tob.

Partner

4/10

Poor

09 Jul 2026

Jeanette

Room was clean and beds were comfortable. Outlets in room didn’t work to recharge phones. Ice machine didn’t work. Staff very unfriendly

Partner

2/10

Poor

08 Jul 2026

Shannon

Everything about this place is disgusting. The rooms smell terrible and they are absolutely filthy. Do not waste your money on this place. There are so many other places to stay that are much nicer.

Partner

6/10

Pleasant

05 Jul 2026

Steven

Fair place to stay,convenient to interstate. Indor Swimming pool open late if you you like that. Breakfast was basic,cereal, waffles,sausage, bread for toast,fruit,yogurt, and coffee.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Anavah

This was one of the literal WORST hotel stays ever. I went to view the room and take snacks for my daughters before they arrived in town and the headboard was falling on one of the beds, te bathroom was not clean, the fridge was smelly and not clean, and the furniture was raggedy. I went and asked to be put in another room because I didn’t want my daughters in that room, HOWEVER, the next room was no better but the headboard wasn’t falling. The first bed when you walk into the room was dirty like the cover had not been changed. I went to the front desk and asked for clean bed linens and they did not have any. I was told to come back after 11:30 pm. I went to the room to sanitize it and when wiping down the furniture, the wipes were filthy. The outlets did not work. One of the lamps didn’t work (unless it was the outlet, which I couldn’t reach). The bathroom GFCI outlet kept tripping and popping. I went home and came back at 2:30 am to change out the bed linens myself and the front desk attendant was not attentive. She was sitting in the lobby watching her phone. I put a Glade Plug-In in the room, cleansed it the best I could and changed the bed linens. My daughters came to my apartment to shower because the room was so nasty. I would not recommend this hotel. There is a big 8.3 rating in the entrance. DON’T believe it. If you look closely, it’s from 2014.

Family

6/10

Pleasant

28 Jun 2026

Jay

Stayed for only a day with 2 of my kids. Nothing about this property would want me to go back.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Hyeonjin

Neither the breakfast nor the room was clean.\"

4/10

Poor

26 Jun 2026

Chrystina

First, hours before our reservation I received an email stating that I canceled it. I had not. I had to call them and pre-pay over the phone which I’ve never had to do with the Hotels.com app in the handful of years that I’ve been using it. Secondly, the shower curtain was not properly hung and we had to constantly pull the curtain shut. Water got everywhere. The toiletries were tiny and we had a visit from a centipede across the bathroom floor. I’ve stayed in cheap hotels before and understand skimping on the extras, this was definitely was not worth almost $170 that we paid. There was a musty smell in the room, which I assume was from the Jacuzzi tub. The carpet needs to be cleaned. Our TV shut off every time the entrance light was shut off. My husband told the front desk and she just said plainly it shouldn’t do that, and he said, “well it does”. It was an odd interaction. They did end up coming to the room to mess with it and switched out cords. Eventually solving the issue. I’m topping on the cake was finally getting to bed and the outlet on the left side of the bed didn’t work so I couldn’t charge my phone.

Partner

2/10

Poor

19 Jun 2026

Jennifer

Stay here if you want to hear intimate moments of your neighbors waking you through the night. I'm not a prude. The walls and doors are paper thin. Dirty entry to building.Dirty halls, Dirty room. Moldy shower. Yellow gunk, hair and God knows what else thriving behind the bathroom door. The elevator cried with every move, beat up, wallpaper ripped, chunks of paint knocked off the sad walls. The whole place smelled like dog pee. This needs torn down or shut down and sanitized and rebuilt. Gross.

Family_with_children

2/10

Poor

14 Jun 2026

Ebony

The room was not clean the bathroom was small the tv was not working at all and the bed is hard

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Chris

Outside looks good. Inside was rough.
It got the job done but was a little worse condition than I expected.

Staff was friendly, location was decent. It was quiet. Bed was comfy. Nice cold AC!

Interior needs updates. Smelled like dog hair and buring popcorn inside.

Partner

6/10

Pleasant

10 Jun 2026

Bobby

👍

Family_with_children

4/10

Poor

07 Jun 2026

Christopher

Tv, clock, phone all didn’t work. Bathroom was dirty and bathroom floor was sticky. Ice machine broken. Elevator got stuck. Room and hallway smelled. Room was filthy with glitter on the door, food crumbs in the corner, hair in the bathroom, sheets were gross, room keys both stopped working. Entire place needs a makeover and not just painting over the stained walls like it currently is. Poor fixes throughout. For example the hold behind the door was filled in with trash.

Friends

2/10

Poor

07 Jun 2026

Roshanda

The whole stay was terrible I didn’t even stay the whole night. Rooms definitely need updated and new furniture badly for the prices they are charging for the rooms. I will not be staying there again

Friends

4/10

Poor

04 Jun 2026

danielle

The staff was amazing. However they property could use an all around deep cleaning. Very gross.
The only plus was the comfortable bed, the hot water, and the staff.

Partner

8/10

Excellent

03 Jun 2026

Paul

It was OK.

Partner

6/10

Pleasant

02 Jun 2026

Benjamin

The check in experience was subpar. I went to my floor and heard a dog yapping non-stop and I only wanted to go to sleep. Went downstairs to request a new room and was assigned to a new room where there was Someone already in the room. As the manager and I was walking away, there was a am. Screaming at someone on the phone. I won’t be staying there again.

Self

6/10

Pleasant

01 Jun 2026

Sharon

Several electrical outlets did not work. Staff was notified

Family

8/10

Excellent

30 May 2026

Stephanie A

The staff is very pleasant

Friends_and_family Family

8/10

Excellent

26 May 2026

Glen

Room was good Staff was good. Breakfast was fair.

Self

10/10

Exceptional

24 May 2026

Alaine

Stayed for overnight on road trip. Clean, friendly staff. No issues. Would stay again.

Friends_and_family Family

8/10

Excellent

22 May 2026

David

The staff was very friendly and my room was very clean

Self

2/10

Poor

20 May 2026

Vernon

There was old furniture within the room which also had a stench. The inside bathroom door frame was damaged. There were lines running across the television screen. I found roaches in the bathroom and the refrigerator. The staff apparently made an error when I put in a second reservation to extend my stay for another evening and then they accused me of not paying for that same night. They chose to remove me from the hotel than to resolve the issue. The whole thing just sucked all around.

Self

2/10

Poor

18 May 2026

Whitney

The front desk staff was wonderful but the room smelled like a wet mop and cat pee.

Self

2/10

Poor

16 May 2026

Vernon

The inside of the hotel had a musty oder. I entered the room i also noticed a stench. Also Everything all the furniture was old and damaged in some way. I found roaches in the refrigerator and the bathroom. There was no coffee made. There was no breakfast as per Expedia website. No one offered to make coffee when they saw me searching the empty coffee pots. They only stared. For as much as i was charged i thought the overall standards fell short. Then there was the discrepancy with the 2d reservation that would have allowed me to stay an additional evening (Friday). Instead of helping solve the problem the owner just canceled the reservation for that last evening without issuing a refund. I understand there will be problems but to take that abrupt action against me like he did was foul and distasteful and i am asking for a full refund.

10/10

Exceptional

15 May 2026

Jamie

Great

8/10

Excellent

15 May 2026

Lisa

Did not like u can not take breakfast back to your room for free u can for a $25 fee
STAFF TEALY NICE . No heated pool.

.

Friends_and_family Family

4/10

Poor

10 May 2026

Rebecca

The room was clean but we had no hot water. There was nothing i could eat for breakfast. When we checked in it took them half an hour for the front desk to even say anything to us. Wasnt aware of a deposit that we had to pay at check in.

Partner

8/10

Excellent

04 May 2026

Dawn

Room was very old. Amenities were very scarce. We could not stay for breakfast but we were not allowed to take any food with us.

Partner

10/10

Exceptional

03 May 2026

Lamaya

Kids had a blast in the pool, beds were comfy.

2/10

Poor

13 Apr 2026

Carmen

They gave us a room that had a guest in it. We were 3 families checking in and 2 of us were given rooms with guests in them. The pool was freezing and did not have lights. We left and asked for a refund

Family_with_children

8/10

Excellent

09 Apr 2026

Lenora

The hot tub had mold around it, yes the air worked.

Self

2/10

Poor

09 Apr 2026

Jeff

This hotel was filthy
The floors were sticking and the elevator smelled like bleach like they were trying to cover over stench.
I will never stay at this hotel again

10/10

Exceptional

05 Apr 2026

William

Place was great everyone was friendly and helped when needed. clean rooms

10/10

Exceptional

27 Mar 2026

Brad

I didn't have a chance to write a review prior since I was without Internet. I wanted to share that everything was great at the hotel and the staff was very friendly. Food too! Thanks for the hospitality.

Self

10/10

Exceptional

24 Mar 2026

Joe

Plenty of food within a few hundred feet. Great location great staff and was overall a great stay!

8/10

Excellent

23 Mar 2026

Nicole

Pool is empty, breakfast minimal, our room was pretty rough and been abused by previous guests. Bed was amazing! So comfortable. We got what we needed, good nights sleep and a soak in the tub. All is good.

Partner

10/10

Exceptional

22 Mar 2026

Laurel

Great stay

Partner

2/10

Poor

15 Mar 2026

Sandra

I would NOT recommend this hotel even for a homeless person. The room was nasty and we left and found elsewhere to stay. Will never return.

Friends_and_family Family

2/10

Poor

15 Mar 2026

Theresa

The room we had was awful and it stunk really bad. The night person on duty was rude. There was things in the room that was broken including the room phone so I kept going downstairs to complain and I asked about a different room and you only have 30 minutes from the time you check in. The elevator is small and old. The pool was closed and the breakfast sucked.. The photos on the website are misleading.I also couldn't get anyone from Expedia to help and possibly get another hotel. All in all very disappointed ☹️

Family_with_children

4/10

Poor

13 Mar 2026

Alonzo

Mold smell room need to update the furniture...

10/10

Exceptional

12 Mar 2026

Arica

Staff was great and attentive. My stay was good, no complaints.

Friends_and_family Friends

2/10

Poor

09 Mar 2026

Kari

Pool was closed. We were given a ro

2/10

Poor

07 Mar 2026

Rosalin

bath tub extremely old with cracks and im diabetic, window screens broke it, desk chair broke it
MARIHUANA ALL HOTEL SMELL AND WE HAVE OUR CHILDREN,.aire conditionining dirty. Oir.room smell horrible.

Family_with_children

2/10

Poor

06 Mar 2026

Glenn

It not a pet friendly hotel. They take dog, not cats. I couldn't cancel nor edit on your sight. This all happened with in an hour of booking. Not pleased!!

Self

6/10

Pleasant

06 Mar 2026

Valerie D

The breakfast was bare pickings. Breakfast was only from 6:30- 9:30 and a lot of times the eggs and sausages wasn't replenished enough. The make your own waffles was pretty good.

6/10

Pleasant

06 Mar 2026

Hannah

Yes

6/10

Pleasant

04 Mar 2026

Bonnie

It was ok. Front desk person when i checked in eas kinda rude. Had a dry sense of humor but was ok. Didnt have to much more interaction after that. But there was 1/2 bottle of used shampoo in my bathroom. Of the ones the hotel is supposed to provide. I wont be staying there again.

Self

4/10

Poor

28 Feb 2026

Katherine

We had 3 rooms for our stay. One room, the toliet was running all night and the shower was running all night and the sing plunger was stuck down. Another one of our rooms the shower curtain was moldy and the lamp shade had blood splattered all over it. Gross!

Business

2/10

Poor

27 Feb 2026

Markayla

Room was dirty. Old banana peel behind the bed and a battery between the mattresses. It was supposed to be king sized beds, but they were full. Lamps/tables dirty. Outlets loose.

Family_with_children

2/10

Poor

27 Feb 2026

Niesha

Rooms were dirty

10/10

Exceptional

26 Feb 2026

Robert

Yes

Self

8/10

Excellent

24 Feb 2026

jovon

Alright

8/10

Excellent

16 Feb 2026

Stephanie A

In my inconvenience at having to stay at a hotel due to home repairs. My experience at the Comfort INN has been welcoming. Most of this new staff is very pleasant. I had a few hiccups regarding a issue with my mother about breakfast which was resolved but at the end of it's about respecting you and making sure to keep the property clean which is expected.

ping prop

Friends_and_family Family

2/10

Poor

15 Feb 2026

Mario

The hotel looks nothing like the photos. It’s filthy, old not been updated. I don’t think ever! The lobby smelled of smoke and the hallways and elevators smelled like weed. The shower was mildew and needed to be reglazed and recaulked , the countertops we wiped with Clorox wipes, and there was dirt on them. It was disgusting! The toilet seat had not been whipped down either… The bedsheets seemed clean! It’s really the only plus. The phone was so dingy and old. I did not wanna touch it and I wasn’t sure even how to use it. There was no breakfast served that we could tell there was no fresh coffee brewed. The front desk service was polite and professional. We would love to have our key cash back in full!

Leisure Family

4/10

Poor

12 Feb 2026

Yitbarek

There was no water and it’s not clean at all

Business Partner

2/10

Poor

09 Feb 2026

Tyshia

Wasn’t good.. didn’t even stay long at all staff was super rude to me and my children. Got there about 12 am left at 530 am booked because there was a pool but closed down wasted my money honestly

Business_and_leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Elana

Room was clean and staff was friendly.

Business

4/10

Poor

05 Feb 2026

Robyn

Did not use the pool - but saw a sign saying it was not heated.

At first glance, room appeared to be good. However, i first noticed full-length mirror was very smudged, most likely from a child. In the bathroom, several long strands of hair were dangling from the hairdryer which was positioned at my face level next to sink.

The room had 2 queen beds even though i was traveling alone. When i pulled back the covers of one bed, there were cookie(?) crumbs; pulling covers back further revealed more crumbs. Other bed seemed okay, but when i went to check under the mattress edge for bedbugs, the space between mattress and wall was filthy (no bugs). It was almost midnight, so i pushed mattress further towards wall and made do.
I took photos that night. The next day, the manager/owner? took a look at my photos and immediately went to remedy my concerns.

Cleanliness left a lot to be desired but front desk staff was exceptional.

Self

4/10

Poor

01 Feb 2026

Otis

Pool was shut down for the winter that is not advertised on the website at all , I found a dead bug on my bed I was so tired and didn’t feel like dealing with the front desk I tried to call from my room to the front desk but the phone in the room did not work paid for a room with a hot tub in room the water took forever to fill up the heater and ac in the room was off when I checked in it’s winter time the room could’ve been warm or the heater could’ve turned on prior to my arrival

Leisure Self

4/10

Poor

01 Feb 2026

Holly

I reserved 2 double rooms for my husband and I and our 4 children. Upon arriving I had no idea there would be a $60 dollar additional deposit required per room. I asked if we could have the rooms close, and was told no. They couldn't even get them on the same floor. In one room none of the appliances worked and the sheets were dirty. In the other room if we turned the hall light off the TV turned off. The worst part is the whole reason I chose this hotel, apart from it being close to my visiting destination, was for the indoor pool; which was CLOSED! And from the looks of the entire pool area it had been closed for a while. Had I known I would've selected a different location a little further away.

Leisure Family_with_children

8/10

Excellent

01 Feb 2026

coletta

Staff was friendly. Good location.

Business Family_with_children

10/10

Exceptional

31 Jan 2026

Kevin

Room was clean, everything worked as it should and staff was courteous and helpful

Business Self

8/10

Excellent

25 Jan 2026

Latavia

Everything was nice.

6/10

Pleasant

24 Jan 2026

Marcelo

Hotel ok 👍

Business

8/10

Excellent

21 Jan 2026

Timothy

Giod

6/10

Pleasant

21 Jan 2026

Vicki

The cleaning of the bathroom and room. The pillows need upgrading they should be fluffy not lumpy or flat. The televisions should all be upgraded and working.

Leisure Family_with_children

2/10

Poor

20 Jan 2026

AKO

The tv didn't work nor the pool worked during my stay as advertised.

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Milos

Nice place to stay for the night!

Business Self

8/10

Excellent

14 Jan 2026

Melissa

Clean room everything was good except breakfast there was no flavor & even the waffles we not good we have stayed before & food was good but these last 2 stays food was not good we had to go buy breakfast bc it just wasn’t worth eating.

Partner

10/10

Exceptional

11 Jan 2026

Jonathan

Enjoyed the Stay and very friendly and attentive employees

Leisure Family

2/10

Poor

28 Dec 2025

FRANCIS

Lukewarm water. Customer service subpar. Felix says he is the manager but he was unable to give me the complaint number

Leisure Family

4/10

Poor

22 Dec 2025

Christian

My room was smell bad

Business Friends

6/10

Pleasant

14 Dec 2025

Heather

Cheap, mostly clean, with friendly staff. Run down a bit, holes in door frames, older place. That is okay by us, we just need a clean safe place. Sheets, beds, floors all clean. Shower grout however was moldy, curtain was mildewy, and the mirror didnt look like it had been cleaned in weeks. Pool is not heated and therefore closed all winter. Expedia asked for my hottub review, but if they had one it's also closed. Breakfast was mostly gone and wasnt refilled very timely, so we didn't bother. Good location by the highway, plenty of well lit parking for cars and semis, amenities near by. It works for the price.

Leisure Family

2/10

Poor

14 Dec 2025

Sadee

Rooms were disgusting, manager was unkind and unprofessional,
I would never recommend going here to anyone. Even the check in staff told me to never bring my kids here. When we checked in the rooms we found oiled hand prints on the head board. Food crumbs on the chairs and floor and bugs on the floor. Pool was closed and that was the entire reason we booked was to swim.

Leisure Family_with_children

2/10

Poor

09 Dec 2025

Shawn

Staff was great,nice guy,but hotel is in terrible condition ,ice machine broke,pool closed,not heated,remote for tv broken

Leisure Self

6/10

Pleasant

08 Dec 2025

Heather

The pool was closed, which is one of the reasons we chose this hotel. The faucet in the room was just trickling, so we had to use the tub to even wash our hands. The tub and the sink also had mold. The breakfast was good.

Leisure Family_with_children

4/10

Poor

07 Dec 2025

Michele

I’ll start with the positive-
Pros- the person checking us in was friendly & welcoming. We arrived late after a 6 hour drive so we called ahead to make sure he knew we were arriving late. He assured us all was good & we would be fine checking in later than usual. The breakfast was unusually good for a continental breakfast. The beds were comfortable.
Cons- The room is in need of some updates. The desk chair upholstery was peeling & cracked. The shower was in poor condition with cracks & floor mat full of possibly rust on the underside? Either that or something was wrong with the floor of the tub. I didn’t bother to pull up the mat to investigate. The window was leaking air on the bottom, I could feel a cold breeze coming in. I’m not sure if that’s where the overwhelming smell of marijuana was coming from or if someone was smoking in their room but it made me nauseous. I’m not one who cares if others indulge in that but I can’t stand the smell of it. We also had kids in the next room giggling loudly while we were trying to go to sleep. That bothered me the least though because it sounded like they were having fun.

It was a warm place to rest our heads but I will most likely avoid a Comfort Inn from now on based on this experience.

Leisure Partner

2/10

Poor

26 Nov 2025

Demetrius

Horrible experience! Had to have someone from the front desk come with plyers to turn the jacuzzi off!

Leisure Family

2/10

Poor

22 Nov 2025

Matthew

Booked this hotel for the sole purpose of having a pool for the kids to swim in. Drove 2.5 hrs only to be told it wasn’t working. Would have canceled and went elsewhere but it was too late to look elsewhere.

Hallways smelled like marijuana everywhere we went. Was a great place for the kids. The halls and stairways have not been swept in some time.

In the room, there were white stains on the sides of the beds. The bathroom door would not close or latch as well as the closet door. Toilet paper dispenser was destroyed as well.

Breakfast wasn’t bad. Sausage and eggs were a bit undercooked so we avoided those. Bagels were stale and the apple and orange juices had an odd taste as well.

We should have just asked for a refund but stuck it out because the kids were tired.

Leisure Family

4/10

Poor

20 Nov 2025

Loren

This makes the third comfort and I stayed at the first two were very nice this one the toilet seat was so loose as you kept sliding off the shower had no water pressure they moved me twice because the first room had mold bathroom at mold in it it was just not quality hotel at all we got very little sleep last night in it not a very good area would not stay there again or recommend it thank you

Partner

6/10

Pleasant

10 Nov 2025

Patina

Checked in around 730p and desk clerk was super nice and helpful. Room was clean and comfortable. I appreciated having 2 king beds in the room. Hotel is older and the wear is showing but still great. Would have given a higher rating but for the fact it snowed overnight and we learned the owner doesn't have a contract with a snow plowing service. He then parked a truck and trailer in space next to the door and wouldn't move it so we had to push a cart with our stuff through several inches of snow to load our car. If it had snowed a little more, we would have been stuck in the lot.

Leisure Family

10/10

Exceptional

06 Nov 2025

William

Nice hot tub! Great value for price

2/10

Poor

06 Nov 2025

Kyla

The WORST room I've stayed in, in a long time. The room hadn't even been vacuumed, there was dust everywhere, and I found hair in the bed. The outlets didn't work in the bathroom, the drains in the sink, bathtub, and whirlpool tub were all broken. The furniture was incredibly run-down and the room/hallways smelled horrible.

2/10

Poor

06 Nov 2025

michael

Called the motel before I booked was told pool was open that is what we wanted fo our grandson get there and was told pool has ben shut down for weeks never stayed just left

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Leonel

The person in the front desk is really rude actitud

8/10

Excellent

01 Nov 2025

Bethany

Staff was friendly, room was clean, small pool though. The hallway smelled like cleaning products and the hot breakfast was basic but warm. Could not bring breakfast food to the room, had to eat there.

Business

10/10

Exceptional

29 Oct 2025

Gerald

The third shift receptionist was very nice she is one of the reason I love this location

10/10

Exceptional

29 Oct 2025

Jodi

Everything was fine, clean and comfortable bed.

Partner

2/10

Poor

27 Oct 2025

Ahsia

The lights went out
The Indoor pool felt like the cold weather outside
Blood and god knows what on the inside of our sheets (tried to hide by adding more to cover stains
They assumed we hadn’t paid for 3 rooms even took it upon themselves to double check
I bought 3 rooms and had to prove it they kept saying I only bought 2
NEVER AGAIN!!!

4/10

Poor

23 Oct 2025

Terry

Charged me $60 for incidentals before I even entered the room … yes they provided me a refund when I left but I didn’t get the refund for 3 days. Normally I provide a card in case incidentals were incurred but for this motel they said I had to pay. They said it was to cover expenses associated with smoking in the room etc… which is ironic being that the lobby wreaked of smoke. When I said I wanted to just cancel my reservation because I didn’t want to pay the $60 they said they could do it but per my agreement with Expedia it was a non refundable fee basically meaning I’d lose the $126 fee…then went on stating I should not use third parties and just deal with them directly. Terrible experience with rude and condescending staff

Leisure Friends

6/10

Pleasant

23 Oct 2025

Katrice

The overall stay for the amount was reasonable due to the condition of the hotel (Needs A Few Updates). The beds kept sliding away from the headboard, so that made the mattress uneven on a slope. The breakfast is the same thing everyday and not hot. House keeping is terrible if you staying more than 3 days. The water for showers was warm and wouldn't get hot. Front desk tried to be helpful as possible.

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Steven

Advertise inside pool. Not open at all.

Business Self